The table below looks at the statistics for the Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Specialist
Rank 563 593 586
Rank change year-on-year
+30 -7
Permanent jobs requiring a Support Specialist 366 366 316
As % of all permanent IT jobs located in the UK 0.33% 0.30% 0.28%
As % of the Job Titles category 0.35% 0.32% 0.30%
Number of salaries quoted 334 255 243
Average salary £36,000 £42,500 £37,500
Average salary % change year-on-year
-15.29% +13.33%
90% offered a salary of more than £20,500 £25,600 £28,250
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £33,000 £40,000 £37,500
% change year-on-year
-17.50% +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist within the UK.

Support Specialist Salary Trend in the UK

Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Specialist over the 3 months to 17 April 2015 within the UK.

Support Specialist Salary Histogram in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 320 £36,000 -15.29% 64
London +28 139 £37,500 -16.66% 19
South East -84 53 £34,500 -8.00% 10
City of London +38 40 £38,750 -11.42% 9
South West +4 30 £33,000 -5.71% 2
East of England +41 27 £40,750 -9.44% 2
Yorkshire +17 25 £20,000 -22.33% 11
North West +13 22 £32,375 -23.82% 9
Gloucestershire +8 22 £33,000 -12.00%
South Wales +1 18 £30,000 -45.45% 2
Wales -1 18 £30,000 -45.45% 2
Bedfordshire +39 17 £43,750 -20.45%
West Yorkshire +15 16 £20,000 -4.76% 5
Surrey -18 16 £40,750 -1.80% 2
Cheltenham - 16 £33,000 -
Manchester +18 15 £33,000 -34.00% 4
Berkshire -14 14 £25,000 -35.48% 3
Leeds - 13 £20,000 - 3
East Midlands +24 12 £32,500 -19.75% 5
Reading -3 11 £27,500 -19.11% 1
Caerphilly -5 11 £40,000 -27.27%
Scotland +14 10 £45,000 +12.50% 5
Hampshire -4 9 £31,750 -23.03% 1
Buckinghamshire -25 9 £40,000 +6.66% 1
Northamptonshire - 9 £34,000 -
Guildford +23 6 £31,250 +9.64%
North Yorkshire +21 6 £26,750 -43.68%
Cardiff +5 6 £28,750 -47.72% 2
Clevedon - 6 £25,000 -
Somerset - 6 £25,000 - 1

Support Specialist
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 331 (47.08%) Windows
2 202 (28.73%) Microsoft
3 195 (27.74%) SQL
4 187 (26.60%) Finance
5 179 (25.46%) ITIL
6 127 (18.07%) UNIX
7 117 (16.64%) VMware
8 114 (16.22%) Oracle
9 108 (15.36%) MS Excel
10 100 (14.22%) SQL Server
11 99 (14.08%) Active Directory
12 96 (13.66%) Linux
13 91 (12.94%) Java
14 85 (12.09%) Citrix
15 84 (11.95%) VPN
16 83 (11.81%) TCP/IP
17 79 (11.24%) MS Office
18 77 (10.95%) Cisco
19 75 (10.67%) DNS
20 72 (10.24%) Windows Server 2008
21 69 (9.82%) VMware Infrastructure
22 64 (9.10%) Banking
23 61 (8.68%) Microsoft Certification
23 61 (8.68%) Apple
23 61 (8.68%) Windows 7
24 58 (8.25%) XML
25 57 (8.11%) Windows Server 2003
26 55 (7.82%) HP
26 55 (7.82%) MS Exchange
26 55 (7.82%) Degree

Support Specialist
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (7.82%) MS Exchange
2 47 (6.69%) SharePoint
3 39 (5.55%) WebSphere
4 30 (4.27%) IIS
5 29 (4.13%) IBM Notes
6 25 (3.56%) WebLogic
7 24 (3.41%) WebSphere Application Server
7 24 (3.41%) Tomcat
8 23 (3.27%) Blackberry Enterprise Server
9 17 (2.42%) Exchange Server 2010
10 16 (2.28%) Exchange Server 2007
11 15 (2.13%) WebSphere Portal
11 15 (2.13%) Lync
12 14 (1.99%) Quickr
12 14 (1.99%) Lotus Domino
13 13 (1.85%) CMS
14 12 (1.71%) Exchange Server 2003
14 12 (1.71%) Apache
15 11 (1.56%) OpenEdge
16 10 (1.42%) Confluence
Applications
1 108 (15.36%) MS Excel
2 79 (11.24%) MS Office
3 3 (0.43%) Spreadsheet
4 2 (0.28%) Photoshop
5 1 (0.14%) InCopy
5 1 (0.14%) MS Visio
5 1 (0.14%) Adobe Illustrator
5 1 (0.14%) InDesign
5 1 (0.14%) MS PowerPoint
Business Applications
1 16 (2.28%) Agresso
1 16 (2.28%) Dynamics CRM
2 8 (1.14%) Oracle EBS R12
3 7 (1.00%) SAP PP
4 6 (0.85%) Oracle ERP
5 5 (0.71%) Primavera
6 3 (0.43%) Oracle EBS
6 3 (0.43%) Movex
6 3 (0.43%) Dynamics NAV
6 3 (0.43%) Oracle General Ledger
6 3 (0.43%) Infor M3
7 2 (0.28%) Oracle BPM
7 2 (0.28%) SAP SRM
7 2 (0.28%) Siebel Analytics
7 2 (0.28%) Oracle Applications
7 2 (0.28%) Oracle 11i
7 2 (0.28%) PeopleSoft HRMS
8 1 (0.14%) Endur
8 1 (0.14%) Maximo
8 1 (0.14%) Hyperion Enterprise
Cloud Services
1 19 (2.70%) Cloud Computing
2 14 (1.99%) SaaS
3 13 (1.85%) Amazon AWS
4 11 (1.56%) Office 365
5 4 (0.57%) Google Apps
6 2 (0.28%) Microsoft Azure
6 2 (0.28%) Google Drive
Communications & Networking
1 84 (11.95%) VPN
2 83 (11.81%) TCP/IP
3 75 (10.67%) DNS
4 52 (7.40%) Firewall
5 49 (6.97%) DHCP
6 39 (5.55%) LAN
7 38 (5.41%) SAN
8 33 (4.69%) Internet
8 33 (4.69%) WAN
9 23 (3.27%) VoIP
10 21 (2.99%) PBX
11 18 (2.56%) AMQP
12 17 (2.42%) VLAN
13 16 (2.28%) Wi-Fi
14 14 (1.99%) FTP
15 11 (1.56%) Broadband
16 10 (1.42%) Wireless
17 8 (1.14%) LDAP
18 7 (1.00%) IP Telephony
18 7 (1.00%) SSH
Database & Business Intelligence
1 100 (14.22%) SQL Server
2 32 (4.55%) SQL Server 2008
3 13 (1.85%) Oracle Reports
4 12 (1.71%) SQL Server 2005
4 12 (1.71%) Oracle Database
5 7 (1.00%) Oracle Database 10g
6 6 (0.85%) DB2
6 6 (0.85%) Data Warehouse
6 6 (0.85%) Oracle BI Publisher
6 6 (0.85%) MySQL
7 5 (0.71%) Relational Database
7 5 (0.71%) SQL Server 2012
7 5 (0.71%) Crystal Reports
8 4 (0.57%) QlikView
9 3 (0.43%) Oracle Discoverer
9 3 (0.43%) RDBMS
10 2 (0.28%) Data Mining
10 2 (0.28%) MS Access
10 2 (0.28%) SAP BI
10 2 (0.28%) IDOL
Development Applications
1 14 (1.99%) Visual Studio
2 10 (1.42%) JIRA
3 4 (0.57%) Subversion
4 3 (0.43%) Oracle Forms
4 3 (0.43%) QuickTest Pro
5 2 (0.28%) Introscope
5 2 (0.28%) Maven
5 2 (0.28%) Ant
5 2 (0.28%) JConsole
6 1 (0.14%) Xcode
6 1 (0.14%) Eclipse
6 1 (0.14%) Oracle APEX
6 1 (0.14%) TeamCity
6 1 (0.14%) Git (software)
6 1 (0.14%) Team Foundation Server
6 1 (0.14%) WinDbg
6 1 (0.14%) SoapUI
6 1 (0.14%) Jenkins
General
1 187 (26.60%) Finance
2 64 (9.10%) Banking
3 46 (6.54%) Telecoms
4 37 (5.26%) Retail
5 26 (3.70%) Front Office
6 16 (2.28%) Advertising
7 11 (1.56%) Investment Banking
8 7 (1.00%) Billing
8 7 (1.00%) Publishing
8 7 (1.00%) Back Office
8 7 (1.00%) German Language
9 6 (0.85%) Marketing
9 6 (0.85%) Law
9 6 (0.85%) Legal
9 6 (0.85%) Multimedia
10 4 (0.57%) Korean Language
11 3 (0.43%) French Language
11 3 (0.43%) Automotive
11 3 (0.43%) Pharmaceutical
12 2 (0.28%) Aerospace
Libraries, Frameworks & Software Standards
1 58 (8.25%) XML
2 48 (6.83%) .NET
3 38 (5.41%) Web Services
4 33 (4.69%) XSLT
5 28 (3.98%) JMS
6 26 (3.70%) XSL
7 24 (3.41%) ASP.NET
7 24 (3.41%) Middleware
8 22 (3.13%) HTML
9 21 (2.99%) Software Packaging
10 18 (2.56%) REST
11 17 (2.42%) FIX Protocol
12 12 (1.71%) Application Packaging
13 11 (1.56%) Spring
14 10 (1.42%) JSP
14 10 (1.42%) J2EE
15 9 (1.28%) SOAP
15 9 (1.28%) CSS
15 9 (1.28%) WebSphere MQ
16 8 (1.14%) .NET Framework
Miscellaneous
1 49 (6.97%) Analytical Skills
2 47 (6.69%) Blackberry
3 36 (5.12%) Client/Server
4 30 (4.27%) Computer Science
5 22 (3.13%) Video Conferencing
6 21 (2.99%) Clustering
7 17 (2.42%) Management Information System
8 13 (1.85%) EPoS
9 12 (1.71%) Derivative
9 12 (1.71%) HACMP
10 11 (1.56%) Foreign Exchange (FX)
11 10 (1.42%) Fixed Income
11 10 (1.42%) Enterprise Software
12 9 (1.28%) Replication
13 8 (1.14%) iPhone
14 7 (1.00%) DataPower
14 7 (1.00%) Equities
14 7 (1.00%) SWIFT
15 6 (0.85%) Hedge funds
16 5 (0.71%) iPad
Operating Systems
1 331 (47.08%) Windows
2 127 (18.07%) UNIX
3 96 (13.66%) Linux
4 72 (10.24%) Windows Server 2008
5 61 (8.68%) Windows 7
6 57 (8.11%) Windows Server 2003
7 54 (7.68%) Apple iOS
8 30 (4.27%) Windows Server 2012
8 30 (4.27%) Solaris
9 26 (3.70%) AIX
9 26 (3.70%) Android
10 24 (3.41%) Windows XP
11 19 (2.70%) Red Hat Enterprise Linux
12 13 (1.85%) Mac OS X
13 11 (1.56%) Windows 8
14 10 (1.42%) CentOS
15 9 (1.28%) HPUX
16 8 (1.14%) Windows 2000
17 7 (1.00%) Windows 2000 Server
18 5 (0.71%) SUSE
Processes & Methodologies
1 179 (25.46%) ITIL
2 42 (5.97%) Change Management
3 38 (5.41%) Project Management
4 36 (5.12%) CRM
5 35 (4.98%) Service Delivery
6 30 (4.27%) Problem Management
6 30 (4.27%) Time Management
6 30 (4.27%) ERP
7 29 (4.13%) Migration
8 27 (3.84%) Asset Management
9 23 (3.27%) Mentoring
10 20 (2.84%) Root Cause Analysis
11 19 (2.70%) Agile Software Development
12 17 (2.42%) Performance Tuning
13 16 (2.28%) Disaster Recovery
13 16 (2.28%) Incident Management
14 15 (2.13%) User Acceptance Testing
15 13 (1.85%) Service Management
15 13 (1.85%) SOA
15 13 (1.85%) Business Intelligence
Programming Languages
1 195 (27.74%) SQL
2 91 (12.94%) Java
3 31 (4.41%) C#
4 30 (4.27%) Perl
5 28 (3.98%) PL/SQL
6 18 (2.56%) JavaScript
7 16 (2.28%) Shell Script
8 14 (1.99%) Python
9 13 (1.85%) VBA
10 11 (1.56%) VBScript
10 11 (1.56%) C++
11 10 (1.42%) Korn
11 10 (1.42%) Bash Shell
12 9 (1.28%) T-SQL
13 8 (1.14%) VB
13 8 (1.14%) C
13 8 (1.14%) PowerShell
14 6 (0.85%) Groovy
15 5 (0.71%) XPath
15 5 (0.71%) Jython
Qualifications
1 61 (8.68%) Microsoft Certification
2 55 (7.82%) Degree
3 53 (7.54%) MCSE
4 37 (5.26%) Security Cleared
5 35 (4.98%) ITIL Certification
6 32 (4.55%) SC Cleared
7 28 (3.98%) MCSA
8 26 (3.70%) Cisco Certification
9 13 (1.85%) VMware Certified Professional (VCP)
9 13 (1.85%) CCNA
10 12 (1.71%) CCNP
10 12 (1.71%) MCP
11 9 (1.28%) A+ Certification
12 8 (1.14%) SAP Certification
12 8 (1.14%) ITIL Foundation Certificate
13 7 (1.00%) VCP5
13 7 (1.00%) DV Cleared
13 7 (1.00%) RHCE
14 6 (0.85%) Citrix Certification
15 5 (0.71%) CCA
Quality Assurance & Compliance
1 53 (7.54%) SLA
2 8 (1.14%) ISO/IEC 27001
2 8 (1.14%) ISO 9001
3 4 (0.57%) QA
4 1 (0.14%) PMBOK
4 1 (0.14%) Sarbanes-Oxley
System Software
1 99 (14.08%) Active Directory
2 69 (9.82%) VMware Infrastructure
3 36 (5.12%) XenApp
4 21 (2.99%) Citrix Presentation Server
4 21 (2.99%) BitLocker
5 16 (2.28%) Hyper-V
6 14 (1.99%) vSphere
7 9 (1.28%) VMware ESXi
7 9 (1.28%) XenServer
8 8 (1.14%) VMware ESX
9 7 (1.00%) Oracle RAC
10 5 (0.71%) VMware Workstation
10 5 (0.71%) Tivoli Workload Scheduler
10 5 (0.71%) Veritas Volume Manager
11 4 (0.57%) Veritas Cluster Server
11 4 (0.57%) ISA Server
11 4 (0.57%) NFS
12 2 (0.28%) Terminal Services
12 2 (0.28%) XenDesktop
13 1 (0.14%) VMware Server
Systems Management
1 24 (3.41%) Backup Exec
2 20 (2.84%) Nagios
2 20 (2.84%) Norton AntiVirus
3 16 (2.28%) SCCM
4 9 (1.28%) SCOM
5 8 (1.14%) NetBackup
6 7 (1.00%) Tivoli
6 7 (1.00%) Puppet
6 7 (1.00%) Cisco CUCM
7 6 (0.85%) WSUS
8 5 (0.71%) Sysprep
8 5 (0.71%) Opscode Chef
8 5 (0.71%) ITRS Geneos
9 4 (0.57%) Tivoli Configuration Manager
9 4 (0.57%) Tivoli Monitoring
9 4 (0.57%) Tivoli NetView
9 4 (0.57%) WMI
9 4 (0.57%) CA Single Sign-On
10 3 (0.43%) Control-M
11 2 (0.28%) CiscoWorks
Vendors
1 202 (28.73%) Microsoft
2 117 (16.64%) VMware
3 114 (16.22%) Oracle
4 85 (12.09%) Citrix
5 77 (10.95%) Cisco
6 61 (8.68%) Apple
7 55 (7.82%) HP
8 38 (5.41%) IBM
8 38 (5.41%) Symantec
9 36 (5.12%) Sophos
10 33 (4.69%) SAP
11 31 (4.41%) Remedy
12 30 (4.27%) Lotus
13 27 (3.84%) Red Hat
14 26 (3.70%) NetApp
15 23 (3.27%) EMC
16 20 (2.84%) Veritas
17 19 (2.70%) Avaya
18 17 (2.42%) Bloomberg
19 14 (1.99%) CheckPoint
Berkshire
Explore Recruitment Solutions
Salary: £33000 per annum + Excellent
Posted: 1 hour ago
Surrey
ARC IT Recruitment Ltd
Salary: £25000 - £35000 Per Annum
Posted: Yesterday
Hatfield, Hertfordshire
JM
Salary: £45000 - £55000 per annum
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £70,000 to £80,000 per annum
Posted: Yesterday
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: Yesterday
Cheshire
TEKsystems
Salary: £30000 - £48000 per annum + Package
Posted: 2 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £55000 per annum + bonus, benefits
Posted: 2 days ago
Woking, Surrey
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Salary: upto 55000 + excellent benefits
Posted: 2 days ago
Oxford, Oxfordshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22741 - £23941 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
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Salary: £35000 - £40000 per annum + On Call, Pension, Bonus 10%
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London
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Berkshire
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Kingston, Yorkshire
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Nottingham, Nottinghamshire
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Cardiff
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Bradford, Yorkshire
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Leicester, Leicestershire
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City, Edinburgh
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Leeds, Yorkshire
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