The table below looks at the statistics for the Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Specialist
Rank 676 597 575
Rank change year-on-year
-79 -22
Permanent jobs requiring a Support Specialist 227 351 329
As % of all permanent IT jobs located in the UK 0.21% 0.30% 0.31%
As % of the Job Titles category 0.22% 0.32% 0.32%
Number of salaries quoted 191 312 259
Average salary £37,500 £35,000 £38,000
Average salary % change year-on-year
+7.14% -7.89%
90% offered a salary of more than £23,115 £23,500 £21,900
10% offered a salary of more than £52,500 £49,000 £53,100
UK excluding London average salary £35,000 £35,000 £37,500
% change year-on-year
- -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104155 109749 101582
As % of all permanent IT jobs located in the UK 94.18% 94.52% 94.28%
Number of salaries quoted 86857 88754 84247
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist within the UK.

Support Specialist Salary Trend in the UK

Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Specialist over the 3 months to 2 September 2015 within the UK.

Support Specialist Salary Histogram in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -74 206 £37,500 +7.14% 22
London -19 70 £43,250 +16.89% 10
South East -71 57 £37,500 +5.63% 8
Surrey -4 23 £32,500 -7.14% 3
West Midlands -3 19 £30,000 -7.69%
East of England -10 19 £33,500 -4.28% 1
City of London +11 12 £52,500 +10.52% 5
South West -22 12 £37,500 +64.83%
Berkshire -31 12 £40,000 +9.58% 2
Manchester +10 11 £33,000 +24.52% 1
Birmingham +4 11 £30,000 -4.00%
North West -1 11 £33,000 +20.00% 1
Yorkshire -8 11 £32,500 -7.14% 1
Cambridgeshire +33 10 £38,500 -1.28%
Cambridge +27 10 £38,500 -1.91%
Scotland 0 10 £43,000 +11.68%
West Sussex 0 9 £36,000 +18.03% 1
Hampshire +9 8 £32,500 -7.14%
Leeds +4 8 £35,000 -6.66% 1
Edinburgh +4 8 £40,000 +23.07%
West Yorkshire +1 8 £35,000 +11.11% 1
Gloucestershire -11 8 £37,500 +7.14%
Maidenhead +18 7 £37,500 +7.14% 1
Crawley -3 6 £40,000 +31.14% 1
Reading -9 6 £42,500 +6.25% 1
Guildford - 6 £33,750 -
Weybridge +13 5 £25,000 -13.79%
East Midlands -3 5 £35,000 -30.00% 1
Buckinghamshire -9 5 £25,000 -9.09% 1
Wales -8 4 £42,500 +21.42% 1

Support Specialist
Top 30 Related IT Skills

For the 6 months to 2 September 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 305 (50.41%) Windows
2 186 (30.74%) Microsoft
3 178 (29.42%) SQL
4 130 (21.49%) ITIL
5 121 (20.00%) SQL Server
6 119 (19.67%) VMware
7 110 (18.18%) Finance
7 110 (18.18%) Active Directory
8 93 (15.37%) Linux
9 89 (14.71%) MS Excel
10 87 (14.38%) Windows 7
11 81 (13.39%) UNIX
12 70 (11.57%) VMware Infrastructure
13 68 (11.24%) Oracle
14 65 (10.74%) MS Office
14 65 (10.74%) Java
15 59 (9.75%) TCP/IP
15 59 (9.75%) Windows 8
16 58 (9.59%) Windows Server 2008
16 58 (9.59%) Analytical Skills
17 57 (9.42%) Apple
18 55 (9.09%) DNS
19 53 (8.76%) VPN
19 53 (8.76%) .NET
19 53 (8.76%) Apple iOS
20 51 (8.43%) Banking
21 50 (8.26%) Degree
21 50 (8.26%) SLA
22 49 (8.10%) MS Exchange
23 48 (7.93%) Firewall

Support Specialist
Top Related IT Skills by Category

For the 6 months to 2 September 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (8.10%) MS Exchange
2 47 (7.77%) SharePoint
3 31 (5.12%) IIS
4 23 (3.80%) Exchange Server 2010
5 20 (3.31%) Lync
6 18 (2.98%) Apache
7 17 (2.81%) Tomcat
7 17 (2.81%) Exchange Server 2013
8 15 (2.48%) CMS
9 14 (2.31%) WebLogic
9 14 (2.31%) WebSphere
9 14 (2.31%) Exchange Server 2007
10 10 (1.65%) OpenEdge
11 9 (1.49%) BizTalk Server
12 8 (1.32%) Blackberry Enterprise Server
12 8 (1.32%) IBM Notes
12 8 (1.32%) Elasticsearch
13 7 (1.16%) Confluence
13 7 (1.16%) JBoss
13 7 (1.16%) Documentum
Applications
1 89 (14.71%) MS Excel
2 65 (10.74%) MS Office
3 7 (1.16%) Spreadsheet
4 3 (0.50%) SOLIDWORKS
4 3 (0.50%) InDesign
5 2 (0.33%) PrintSoft PReS
5 2 (0.33%) AutoCAD
6 1 (0.17%) InCopy
6 1 (0.17%) MS PowerPoint
6 1 (0.17%) Adobe Illustrator
6 1 (0.17%) Photoshop
6 1 (0.17%) MS Visio
Business Applications
1 16 (2.64%) Dynamics CRM
2 5 (0.83%) Dynamics AX
2 5 (0.83%) Oracle EBS R12
2 5 (0.83%) Infor M3
2 5 (0.83%) Primavera
2 5 (0.83%) Oracle ERP
3 4 (0.66%) Agresso
4 3 (0.50%) Movex
4 3 (0.50%) Maximo
5 1 (0.17%) Hyperion Enterprise
5 1 (0.17%) Dynamics NAV
5 1 (0.17%) Endur
5 1 (0.17%) SAP Business One
5 1 (0.17%) SAP SRM
Cloud Services
1 24 (3.97%) Office 365
2 23 (3.80%) Cloud Computing
3 19 (3.14%) Amazon AWS
4 14 (2.31%) SaaS
5 8 (1.32%) Microsoft Azure
5 8 (1.32%) Google Apps
6 2 (0.33%) IaaS
6 2 (0.33%) Google Drive
7 1 (0.17%) PaaS
Communications & Networking
1 59 (9.75%) TCP/IP
2 55 (9.09%) DNS
3 53 (8.76%) VPN
4 48 (7.93%) Firewall
5 38 (6.28%) Internet
5 38 (6.28%) DHCP
5 38 (6.28%) LAN
6 37 (6.12%) WAN
7 32 (5.29%) SAN
8 24 (3.97%) Broadband
9 18 (2.98%) Wireless
10 12 (1.98%) VoIP
10 12 (1.98%) Fibre Channel
10 12 (1.98%) WebEx
11 10 (1.65%) Network Security
11 10 (1.65%) CTI
12 7 (1.16%) AMQP
13 6 (0.99%) Wi-Fi
13 6 (0.99%) VLAN
13 6 (0.99%) LDAP
Database & Business Intelligence
1 121 (20.00%) SQL Server
2 34 (5.62%) SQL Server 2008
3 23 (3.80%) SQL Server 2012
3 23 (3.80%) SQL Server Integration Services
4 19 (3.14%) SQL Server Reporting Services
5 12 (1.98%) Crystal Reports
6 10 (1.65%) Oracle Reports
6 10 (1.65%) Oracle Database
7 8 (1.32%) NoSQL
7 8 (1.32%) BusinessObjects
8 7 (1.16%) SQL Server 2005
9 6 (0.99%) MySQL
10 5 (0.83%) Oracle Database 10g
10 5 (0.83%) Oracle BI Publisher
10 5 (0.83%) Relational Database
11 4 (0.66%) SQL Server Analysis Services
12 3 (0.50%) Apache Cassandra
12 3 (0.50%) MS Access
12 3 (0.50%) QlikView
12 3 (0.50%) SQL Server 2000
Development Applications
1 8 (1.32%) Visual Studio
1 8 (1.32%) JIRA
2 5 (0.83%) HP UFT
2 5 (0.83%) VSS/SourceSafe
3 3 (0.50%) Team Foundation Server
4 2 (0.33%) Ant
4 2 (0.33%) JConsole
4 2 (0.33%) Subversion
4 2 (0.33%) Maven
5 1 (0.17%) TeamCity
5 1 (0.17%) Git (software)
5 1 (0.17%) Oracle Forms
5 1 (0.17%) Eclipse
5 1 (0.17%) Jenkins
General
1 110 (18.18%) Finance
2 51 (8.43%) Banking
3 48 (7.93%) Retail
4 30 (4.96%) Telecoms
5 25 (4.13%) Front Office
6 20 (3.31%) Advertising
7 16 (2.64%) German Language
8 12 (1.98%) Manufacturing
9 10 (1.65%) Billing
10 9 (1.49%) French Language
11 7 (1.16%) Spanish Language
11 7 (1.16%) Investment Banking
11 7 (1.16%) Legal
12 6 (0.99%) Marketing
13 5 (0.83%) Law
13 5 (0.83%) Back Office
13 5 (0.83%) Electronics
13 5 (0.83%) Pharmaceutical
14 3 (0.50%) Publishing
14 3 (0.50%) Multimedia
Libraries, Frameworks & Software Standards
1 53 (8.76%) .NET
2 40 (6.61%) XML
3 21 (3.47%) FIX Protocol
4 19 (3.14%) Web Services
4 19 (3.14%) ASP.NET
5 17 (2.81%) HTML
5 17 (2.81%) XSL
6 16 (2.64%) Middleware
7 14 (2.31%) XSLT
8 12 (1.98%) CSS
9 9 (1.49%) Software Packaging
10 8 (1.32%) ZeroMQ
10 8 (1.32%) JSP
10 8 (1.32%) JMS
11 7 (1.16%) SAP Basis
11 7 (1.16%) Spring
11 7 (1.16%) Application Packaging
11 7 (1.16%) REST
12 5 (0.83%) .NET Framework
12 5 (0.83%) Java EE
Miscellaneous
1 58 (9.59%) Analytical Skills
2 33 (5.45%) Blackberry
3 31 (5.12%) Computer Science
4 17 (2.81%) Client/Server
4 17 (2.81%) Management Information System
4 17 (2.81%) Data Centre
5 11 (1.82%) Enterprise Software
5 11 (1.82%) Video Conferencing
6 10 (1.65%) Equities
7 9 (1.49%) Hedge funds
8 8 (1.32%) Foreign Exchange (FX)
8 8 (1.32%) Clustering
9 7 (1.16%) Derivative
9 7 (1.16%) Fixed Income
9 7 (1.16%) Mobile Computing
10 6 (0.99%) EMC VNX
10 6 (0.99%) iPhone
11 5 (0.83%) iPad
11 5 (0.83%) Smartphone
11 5 (0.83%) Replication
Operating Systems
1 305 (50.41%) Windows
2 93 (15.37%) Linux
3 87 (14.38%) Windows 7
4 81 (13.39%) UNIX
5 59 (9.75%) Windows 8
6 58 (9.59%) Windows Server 2008
7 53 (8.76%) Apple iOS
8 43 (7.11%) Windows Server 2003
9 36 (5.95%) Windows Server 2012
10 32 (5.29%) Android
10 32 (5.29%) Solaris
11 25 (4.13%) Mac OS X
12 24 (3.97%) Windows XP
13 15 (2.48%) AIX
14 14 (2.31%) Red Hat Enterprise Linux
15 13 (2.15%) Windows 2000
16 7 (1.16%) Windows 2000 Server
16 7 (1.16%) CentOS
17 5 (0.83%) HPUX
18 4 (0.66%) SUSE
Processes & Methodologies
1 130 (21.49%) ITIL
2 37 (6.12%) Project Management
3 36 (5.95%) CRM
3 36 (5.95%) Change Management
3 36 (5.95%) Asset Management
4 30 (4.96%) ERP
5 27 (4.46%) Root Cause Analysis
6 23 (3.80%) Agile Software Development
7 22 (3.64%) Service Management
7 22 (3.64%) Business Intelligence
8 21 (3.47%) Time Management
9 20 (3.31%) Process Management
9 20 (3.31%) Service Delivery
9 20 (3.31%) Mentoring
10 19 (3.14%) Content Management
11 17 (2.81%) Patch Management
12 16 (2.64%) Capacity Planning
12 16 (2.64%) Problem Management
13 14 (2.31%) E-Commerce
13 14 (2.31%) Migration
Programming Languages
1 178 (29.42%) SQL
2 65 (10.74%) Java
3 30 (4.96%) C#
4 25 (4.13%) Perl
5 20 (3.31%) JavaScript
5 20 (3.31%) Python
6 19 (3.14%) PL/SQL
7 14 (2.31%) Shell Script
7 14 (2.31%) T-SQL
8 12 (1.98%) C++
9 10 (1.65%) VB.NET
9 10 (1.65%) PowerShell
10 9 (1.49%) PHP
11 8 (1.32%) C
11 8 (1.32%) VBA
12 7 (1.16%) VB
13 6 (0.99%) Bash Shell
14 4 (0.66%) Groovy
15 3 (0.50%) ActionScript
15 3 (0.50%) sed
Qualifications
1 50 (8.26%) Degree
2 44 (7.27%) A+ Certification
3 42 (6.94%) Network+ Certification
4 37 (6.12%) Microsoft Certification
5 30 (4.96%) ITIL Certification
6 23 (3.80%) MCSE
7 22 (3.64%) Security Cleared
8 16 (2.64%) Cisco Certification
9 14 (2.31%) CCNA
10 12 (1.98%) MCSA
10 12 (1.98%) SC Cleared
11 11 (1.82%) SAP Certification
12 9 (1.49%) MCP
13 8 (1.32%) RHCE
14 7 (1.16%) CCNP
14 7 (1.16%) Check Point Certification
14 7 (1.16%) CCSA
14 7 (1.16%) CCSE
15 5 (0.83%) DV Cleared
15 5 (0.83%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 50 (8.26%) SLA
2 11 (1.82%) ISO/IEC 27001
2 11 (1.82%) ISO 9001
3 7 (1.16%) QA
4 5 (0.83%) PCI DSS
5 3 (0.50%) HL7
5 3 (0.50%) COBIT
5 3 (0.50%) Sarbanes-Oxley
6 2 (0.33%) PMBOK
7 1 (0.17%) Data Quality
System Software
1 110 (18.18%) Active Directory
2 70 (11.57%) VMware Infrastructure
3 21 (3.47%) vSphere
4 20 (3.31%) VMware ESXi
4 20 (3.31%) Hyper-V
5 16 (2.64%) XenApp
6 15 (2.48%) NFS
6 15 (2.48%) Samba
6 15 (2.48%) Veritas Cluster Server
7 9 (1.49%) Citrix Presentation Server
7 9 (1.49%) BitLocker
7 9 (1.49%) VMware ESX
8 5 (0.83%) Microsoft App-V
8 5 (0.83%) Oracle RAC
9 3 (0.50%) XenDesktop
9 3 (0.50%) Terminal Server
10 2 (0.33%) Microsoft Virtual Server
10 2 (0.33%) VirtualBox
11 1 (0.17%) PowerHA
11 1 (0.17%) vCloud
Systems Management
1 18 (2.98%) SCCM
2 16 (2.64%) Tivoli
3 13 (2.15%) SCOM
4 11 (1.82%) NetBackup
4 11 (1.82%) Backup Exec
4 11 (1.82%) ITRS Geneos
5 9 (1.49%) Nagios
6 6 (0.99%) Norton AntiVirus
7 5 (0.83%) Casper Suite
8 4 (0.66%) WMI
9 3 (0.50%) WSUS
9 3 (0.50%) Puppet
9 3 (0.50%) Cisco CUCM
10 2 (0.33%) Symantec Enterprise Vault
10 2 (0.33%) CA Spectrum
10 2 (0.33%) Hyperic
10 2 (0.33%) Symantec Endpoint Protection
10 2 (0.33%) Cisco UCCX
10 2 (0.33%) SCOrch
10 2 (0.33%) Ansible
Vendors
1 186 (30.74%) Microsoft
2 119 (19.67%) VMware
3 68 (11.24%) Oracle
4 57 (9.42%) Apple
5 39 (6.45%) HP
6 35 (5.79%) Cisco
7 32 (5.29%) IBM
7 32 (5.29%) SAP
8 31 (5.12%) Citrix
9 30 (4.96%) Veritas
10 26 (4.30%) Red Hat
11 19 (3.14%) Sun
11 19 (3.14%) EMC
12 18 (2.98%) Symantec
12 18 (2.98%) Sophos
13 16 (2.64%) Google
13 16 (2.64%) BMC
14 13 (2.15%) Remedy
15 9 (1.49%) CheckPoint
15 9 (1.49%) Adobe
Beare Green, Dorking (RH5)
Guru Careers
Salary: £12 - 25k (DOE) + Bonus
Posted: Yesterday
City, London
Huxley Banking & Financial Services
Salary: £50000 - £75000 per annum + Bonus + Benefits
Posted: Yesterday
Crawley, West Sussex
KPRS
Salary: From £40,000 to £45,000 per annum £40k - £45k + benefits
Posted: Yesterday
London
Nigel Frank International Limited - Newcastle
Salary: £18000 - £26000 per annum + Benefits
Posted: 5 days ago
London
Premier IT
Salary: £25000 - £28000 per annum
Posted: 5 days ago
Manchester, Lancashire
Global Technology Solutions Ltd
Salary: £33000 per annum
Posted: 6 days ago
East Midlands
Nigel Frank International Limited - Newcastle
Salary: £18000 - £26000 per annum + Benefits
Posted: 6 days ago
Leeds
Health & Social Care Information Centre
Salary: £45,707 - £56,504
Posted: 6 days ago
Maidenhead, Berkshire
Randstad Technologies
Salary: £32000.00 - £38000.00 per annum + Bens + Bonus + Pension
Posted: 6 days ago
City, London
Eutopia Solutions Ltd
Salary: £37500 - £55000 per annum + package
Posted: 6 days ago
City, London
Hudson IT
Salary: £60000 - £75000 per annum
Posted: 6 days ago
Princes Risborough, Buckinghamshire
Allied Worldwide
Salary: Benefits
Posted: 8 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £18000 - £35000 per annum + Benefits
Posted: 9 days ago
Abingdon
Sophos
Salary: £36,000
Posted: 13 days ago
City of London, London, South East
Alexander Proudfoot
Salary: £23K to £28K, depending on experience
Posted: 14 days ago
London
Austin Fraser Limited
Salary: £40000 - £50000 per annum + Excellent Benefits
Posted: 14 days ago
Cardiff
CPS Group
Salary: Competitive plus bonus, pension, study leave etc
Posted: 16 days ago
Reading
Interquest - IQ Telecom
Salary: £25000 - £45000 per annum
Posted: 16 days ago
Merstham, Surrey
Ricoh UK
Salary: £30,000 - £35,000
Posted: 20 days ago
Merstham, Surrey
Ricoh UK
Salary: £30,000 - £35,000
Posted: 20 days ago