The table below looks at the statistics for the Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Support Specialist
Rank 552 644 612
Rank change year-on-year
+92 -32
Permanent jobs requiring a Support Specialist 378 303 284
As % of all permanent IT jobs located in the UK 0.36% 0.26% 0.27%
As % of the Job Titles category 0.38% 0.27% 0.28%
Number of salaries quoted 303 240 201
Average salary £35,000 £40,000 £37,500
Average salary % change year-on-year
-12.50% +6.66%
90% offered a salary of more than £23,341 £26,500 £29,000
10% offered a salary of more than £55,000 £55,000 £52,250
UK excluding London average salary £34,000 £37,500 £37,500
% change year-on-year
-9.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100537 111151 100882
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.62%
Number of salaries quoted 82695 91319 83930
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist within the UK.

Support Specialist Salary Trend in the UK

Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Specialist over the 3 months to 2 June 2015 within the UK.

Support Specialist Salary Histogram in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +62 315 £35,000 -12.50% 43
London +21 117 £37,500 -11.76% 14
South East +9 64 £37,500 +15.38% 12
Yorkshire +25 32 £26,750 -29.13% 4
East of England +7 27 £37,500 -16.66% 3
South West -1 27 £33,000 -12.00% 3
Wales +26 24 £30,000 -45.45%
South Wales +18 24 £30,000 -45.45%
Surrey +17 23 £40,000 +45.45% 4
City of London +39 22 £52,500 +10.52% 4
Gloucestershire +14 22 £35,000 -6.66% 1
West Yorkshire +44 19 £25,000 -33.33% 4
West Midlands +5 18 £26,000 -38.82% 2
North West +7 16 £26,750 -37.05% 1
Cheltenham - 16 £33,000 -
Scotland +23 15 £35,000 -3.44% 1
Hampshire +5 15 £44,000 +40.01% 1
Leeds +26 13 £24,750 -29.28% 3
Hertfordshire +18 13 £37,500 +53.06% 3
Berkshire -11 13 £25,000 -37.50% 4
Bedfordshire +22 12 £45,000 -6.49%
Cardiff - 12 £28,750 -
Caerphilly +2 11 £40,000 -27.27%
Guildford +23 10 £30,000 +5.26%
Manchester +16 9 £26,750 -40.55% 1
East Midlands +13 9 £35,000 +21.73% 1
Birmingham -6 8 £23,500 -44.70% 1
Buckinghamshire +3 7 £37,500 -
Reading 0 7 £23,341 +6.09%
Farnborough -9 7 £43,500 -8.42%

Support Specialist
Top 30 Related IT Skills

For the 6 months to 2 June 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 378 (53.62%) Windows
2 204 (28.94%) Microsoft
3 187 (26.52%) SQL
4 180 (25.53%) Finance
5 169 (23.97%) ITIL
6 131 (18.58%) VMware
7 119 (16.88%) Active Directory
8 111 (15.74%) UNIX
8 111 (15.74%) SQL Server
9 108 (15.32%) Windows 7
10 102 (14.47%) MS Excel
11 88 (12.48%) Java
11 88 (12.48%) Linux
12 83 (11.77%) Oracle
12 83 (11.77%) VPN
13 81 (11.49%) MS Office
14 79 (11.21%) TCP/IP
15 71 (10.07%) VMware Infrastructure
16 70 (9.93%) Windows Server 2008
16 70 (9.93%) Apple
17 69 (9.79%) Citrix
18 67 (9.50%) Cisco
19 66 (9.36%) DNS
20 64 (9.08%) Apple iOS
21 61 (8.65%) XML
22 56 (7.94%) HP
23 55 (7.80%) Firewall
23 55 (7.80%) Degree
23 55 (7.80%) Banking
24 54 (7.66%) Blackberry

Support Specialist
Top Related IT Skills by Category

For the 6 months to 2 June 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (6.81%) MS Exchange
2 46 (6.52%) SharePoint
3 26 (3.69%) IIS
3 26 (3.69%) WebSphere
4 25 (3.55%) WebLogic
5 23 (3.26%) IBM Notes
5 23 (3.26%) Tomcat
5 23 (3.26%) Blackberry Enterprise Server
6 20 (2.84%) Exchange Server 2010
7 15 (2.13%) CMS
8 14 (1.99%) Lync
8 14 (1.99%) Exchange Server 2007
9 12 (1.70%) Apache
10 11 (1.56%) Exchange Server 2003
10 11 (1.56%) WebSphere Application Server
11 10 (1.42%) BizTalk Server
11 10 (1.42%) OpenEdge
12 9 (1.28%) Confluence
12 9 (1.28%) Exchange Server 2013
13 8 (1.13%) WebSphere Portal
Applications
1 102 (14.47%) MS Excel
2 81 (11.49%) MS Office
3 6 (0.85%) Spreadsheet
4 2 (0.28%) AutoCAD
4 2 (0.28%) Photoshop
4 2 (0.28%) MS Visio
5 1 (0.14%) Adobe Illustrator
5 1 (0.14%) InDesign
5 1 (0.14%) MS PowerPoint
5 1 (0.14%) InCopy
Business Applications
1 15 (2.13%) Dynamics CRM
2 10 (1.42%) Agresso
3 8 (1.13%) Oracle EBS R12
4 6 (0.85%) Oracle ERP
5 5 (0.71%) Primavera
6 3 (0.43%) Dynamics NAV
6 3 (0.43%) Maximo
6 3 (0.43%) Movex
6 3 (0.43%) Oracle EBS
6 3 (0.43%) Infor M3
7 2 (0.28%) Oracle BPM
7 2 (0.28%) SAP PP
7 2 (0.28%) Oracle 11i
7 2 (0.28%) Oracle Applications
7 2 (0.28%) SAP SRM
8 1 (0.14%) Oracle General Ledger
8 1 (0.14%) Dynamics AX
8 1 (0.14%) ResourceLink
8 1 (0.14%) Hyperion Enterprise
8 1 (0.14%) Endur
Cloud Services
1 26 (3.69%) Cloud Computing
2 17 (2.41%) SaaS
2 17 (2.41%) Office 365
3 14 (1.99%) Amazon AWS
4 10 (1.42%) Microsoft Azure
5 7 (0.99%) Google Apps
6 1 (0.14%) Google Drive
6 1 (0.14%) IaaS
Communications & Networking
1 83 (11.77%) VPN
2 79 (11.21%) TCP/IP
3 66 (9.36%) DNS
4 55 (7.80%) Firewall
5 47 (6.67%) LAN
6 45 (6.38%) SAN
7 43 (6.10%) WAN
8 42 (5.96%) DHCP
9 38 (5.39%) Internet
10 27 (3.83%) VoIP
11 20 (2.84%) VLAN
12 18 (2.55%) PBX
12 18 (2.55%) Wi-Fi
13 17 (2.41%) Broadband
14 16 (2.27%) AMQP
15 13 (1.84%) Wireless
16 11 (1.56%) FTP
16 11 (1.56%) CTI
17 10 (1.42%) Fibre Channel
18 7 (0.99%) SSH
Database & Business Intelligence
1 111 (15.74%) SQL Server
2 35 (4.96%) SQL Server 2008
3 13 (1.84%) Oracle Reports
4 12 (1.70%) SQL Server 2012
5 10 (1.42%) Oracle Database
6 9 (1.28%) SQL Server 2005
7 7 (0.99%) Oracle Database 10g
8 6 (0.85%) Oracle BI Publisher
8 6 (0.85%) Crystal Reports
9 5 (0.71%) MySQL
10 4 (0.57%) Relational Database
10 4 (0.57%) SQL Server 2000
10 4 (0.57%) DB2
10 4 (0.57%) SQL Server Integration Services
11 3 (0.43%) Apache Cassandra
11 3 (0.43%) NoSQL
12 2 (0.28%) IDOL
12 2 (0.28%) SAP BI
12 2 (0.28%) MS Access
12 2 (0.28%) SQL Server Reporting Services
Development Applications
1 15 (2.13%) Visual Studio
2 9 (1.28%) JIRA
3 5 (0.71%) QuickTest Pro
4 4 (0.57%) VSS/SourceSafe
4 4 (0.57%) Subversion
4 4 (0.57%) Team Foundation Server
5 3 (0.43%) Oracle Forms
6 2 (0.28%) JConsole
6 2 (0.28%) Ant
6 2 (0.28%) Maven
7 1 (0.14%) TeamCity
7 1 (0.14%) Git (software)
7 1 (0.14%) Oracle APEX
7 1 (0.14%) Eclipse
7 1 (0.14%) WinDbg
7 1 (0.14%) Jenkins
General
1 180 (25.53%) Finance
2 55 (7.80%) Banking
3 46 (6.52%) Retail
4 37 (5.25%) Telecoms
5 23 (3.26%) Front Office
6 20 (2.84%) Advertising
7 11 (1.56%) Investment Banking
8 10 (1.42%) Billing
8 10 (1.42%) German Language
9 7 (0.99%) Law
9 7 (0.99%) Legal
10 6 (0.85%) Back Office
11 5 (0.71%) French Language
12 4 (0.57%) Manufacturing
12 4 (0.57%) Korean Language
13 3 (0.43%) Marketing
13 3 (0.43%) Multimedia
13 3 (0.43%) Automotive
13 3 (0.43%) Publishing
13 3 (0.43%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 61 (8.65%) XML
2 53 (7.52%) .NET
3 33 (4.68%) Web Services
4 29 (4.11%) XSLT
5 28 (3.97%) XSL
6 25 (3.55%) JMS
7 23 (3.26%) ASP.NET
8 19 (2.70%) Software Packaging
8 19 (2.70%) FIX Protocol
8 19 (2.70%) Middleware
8 19 (2.70%) HTML
9 16 (2.27%) REST
10 15 (2.13%) Application Packaging
11 10 (1.42%) Spring
12 9 (1.28%) CSS
12 9 (1.28%) JSP
12 9 (1.28%) J2EE
13 8 (1.13%) SOAP
14 7 (0.99%) Java EE
14 7 (0.99%) Hibernate
Miscellaneous
1 54 (7.66%) Blackberry
2 49 (6.95%) Analytical Skills
3 40 (5.67%) Client/Server
4 32 (4.54%) Computer Science
5 24 (3.40%) Video Conferencing
6 19 (2.70%) Clustering
6 19 (2.70%) Data Centre
7 15 (2.13%) Management Information System
8 13 (1.84%) EPoS
9 11 (1.56%) Enterprise Software
10 10 (1.42%) iPhone
11 9 (1.28%) Derivative
11 9 (1.28%) Replication
11 9 (1.28%) Foreign Exchange (FX)
11 9 (1.28%) iPad
11 9 (1.28%) Hedge funds
12 8 (1.13%) Fixed Income
13 7 (0.99%) Equities
13 7 (0.99%) Mainframe
13 7 (0.99%) Mobile Computing
Operating Systems
1 378 (53.62%) Windows
2 111 (15.74%) UNIX
3 108 (15.32%) Windows 7
4 88 (12.48%) Linux
5 70 (9.93%) Windows Server 2008
6 64 (9.08%) Apple iOS
7 54 (7.66%) Windows Server 2003
8 51 (7.23%) Windows 8
9 32 (4.54%) Android
10 30 (4.26%) Windows XP
11 27 (3.83%) Windows Server 2012
12 24 (3.40%) AIX
12 24 (3.40%) Solaris
13 20 (2.84%) Mac OS X
14 17 (2.41%) Red Hat Enterprise Linux
15 10 (1.42%) HPUX
15 10 (1.42%) Windows 2000
15 10 (1.42%) CentOS
16 8 (1.13%) Windows 2000 Server
17 6 (0.85%) SUSE
Processes & Methodologies
1 169 (23.97%) ITIL
2 48 (6.81%) Project Management
3 39 (5.53%) Change Management
4 35 (4.96%) CRM
5 31 (4.40%) Problem Management
5 31 (4.40%) Asset Management
6 30 (4.26%) ERP
6 30 (4.26%) Migration
7 29 (4.11%) Time Management
8 23 (3.26%) Service Delivery
9 20 (2.84%) Root Cause Analysis
9 20 (2.84%) Mentoring
10 19 (2.70%) Agile Software Development
11 17 (2.41%) Service Management
11 17 (2.41%) E-Commerce
12 16 (2.27%) Disaster Recovery
12 16 (2.27%) Content Management
13 15 (2.13%) Patch Management
14 14 (1.99%) SDLC
14 14 (1.99%) Configuration Management
Programming Languages
1 187 (26.52%) SQL
2 88 (12.48%) Java
3 32 (4.54%) C#
4 22 (3.12%) PL/SQL
5 21 (2.98%) Perl
6 18 (2.55%) JavaScript
7 15 (2.13%) Python
8 14 (1.99%) VBA
9 11 (1.56%) C++
9 11 (1.56%) Shell Script
10 9 (1.28%) Korn
11 8 (1.13%) Bash Shell
11 8 (1.13%) C
11 8 (1.13%) VBScript
11 8 (1.13%) VB
12 7 (0.99%) PowerShell
13 6 (0.85%) VB.NET
14 5 (0.71%) Groovy
14 5 (0.71%) T-SQL
15 4 (0.57%) PHP
Qualifications
1 55 (7.80%) Degree
2 52 (7.38%) Microsoft Certification
3 47 (6.67%) MCSE
4 45 (6.38%) A+ Certification
5 40 (5.67%) Network+ Certification
6 36 (5.11%) ITIL Certification
7 25 (3.55%) Cisco Certification
8 24 (3.40%) MCSA
9 22 (3.12%) Security Cleared
10 17 (2.41%) SC Cleared
11 16 (2.27%) CCNA
12 13 (1.84%) VMware Certified Professional (VCP)
13 12 (1.70%) CCNP
14 11 (1.56%) MCP
15 10 (1.42%) ITIL Foundation Certificate
16 8 (1.13%) SAP Certification
17 7 (0.99%) CCSA
17 7 (0.99%) CCSE
17 7 (0.99%) RHCE
18 6 (0.85%) VCP5
Quality Assurance & Compliance
1 51 (7.23%) SLA
2 8 (1.13%) ISO 9001
2 8 (1.13%) ISO/IEC 27001
3 6 (0.85%) QA
4 5 (0.71%) PCI DSS
5 3 (0.43%) COBIT
5 3 (0.43%) Sarbanes-Oxley
6 2 (0.28%) HL7
7 1 (0.14%) PMBOK
System Software
1 119 (16.88%) Active Directory
2 71 (10.07%) VMware Infrastructure
3 32 (4.54%) XenApp
4 23 (3.26%) vSphere
5 19 (2.70%) Citrix Presentation Server
5 19 (2.70%) BitLocker
6 17 (2.41%) Hyper-V
6 17 (2.41%) VMware ESXi
7 12 (1.70%) VMware ESX
8 9 (1.28%) XenServer
9 7 (0.99%) Oracle RAC
10 4 (0.57%) Veritas Volume Manager
11 3 (0.43%) Microsoft App-V
11 3 (0.43%) NFS
11 3 (0.43%) Terminal Server
11 3 (0.43%) ISA Server
11 3 (0.43%) Veritas Cluster Server
11 3 (0.43%) XenDesktop
12 2 (0.28%) VMware Workstation
13 1 (0.14%) VMware Server
Systems Management
1 18 (2.55%) Backup Exec
1 18 (2.55%) SCCM
2 17 (2.41%) Nagios
3 13 (1.84%) Norton AntiVirus
4 10 (1.42%) SCOM
5 8 (1.13%) NetBackup
6 6 (0.85%) Puppet
6 6 (0.85%) WSUS
7 5 (0.71%) Sysprep
7 5 (0.71%) Cisco CUCM
8 4 (0.57%) ITRS Geneos
8 4 (0.57%) Opscode Chef
8 4 (0.57%) Casper Suite
8 4 (0.57%) WMI
9 3 (0.43%) CA Single Sign-On
10 2 (0.28%) Symantec Enterprise Vault
10 2 (0.28%) Symantec Endpoint Protection
10 2 (0.28%) SCOrch
10 2 (0.28%) Ansible
10 2 (0.28%) BMC PATROL
Vendors
1 204 (28.94%) Microsoft
2 131 (18.58%) VMware
3 83 (11.77%) Oracle
4 70 (9.93%) Apple
5 69 (9.79%) Citrix
6 67 (9.50%) Cisco
7 56 (7.94%) HP
8 33 (4.68%) Symantec
9 32 (4.54%) SAP
10 31 (4.40%) EMC
11 30 (4.26%) Sophos
12 29 (4.11%) Remedy
13 27 (3.83%) Red Hat
14 26 (3.69%) IBM
15 25 (3.55%) NetApp
16 23 (3.26%) Lotus
17 19 (2.70%) CheckPoint
18 18 (2.55%) Avaya
19 16 (2.27%) Veritas
20 15 (2.13%) Bloomberg
City, London
Bank of America Merrill Lynch
Posted: 5 hours ago
City, London
Bank of America Merrill Lynch
Posted: 5 hours ago
Solihull, West Midlands (County)
Spring Technology
Salary: £21000.00 - £23000.00 per annum
Posted: 6 hours ago
Durham, County Durham
Solutions Recruitment
Salary: From £18,000 to £19,000 per annum
Posted: 12 hours ago
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 13 hours ago
Leeds, Yorkshire
Evolution Recruitment Solutions Ltd
Posted: 21 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £21000.00 - £24000.00 per annum
Posted: Yesterday
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £40000.00 per annum
Posted: Yesterday
Stanmore, Middlesex
Sycura
Salary: From £26,000 to £33,000 per annum plus performance bonuses
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £95,000 per annum + 28 Days Holiday. Season Ticket. Di
Posted: Yesterday
Maidenhead, Berkshire
Fenwick Ryan
Salary: £35000.00 - £45000.00 per annum + Bens + Bonus
Posted: Yesterday
Surrey
ARC IT Recruitment Ltd
Salary: £25000 - £35000 Per Annum
Posted: 4 days ago
London
Maclean Moore Consulting
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 4 days ago
Weybridge, Surrey
JK Resourcing Limited
Salary: Competitive Remuneration Package (negotiable)
Posted: 4 days ago
Woking, Surrey
Evolution Recruitment Solutions
Salary: upto 55000 + excellent benefits
Posted: 5 days ago
Durham, County Durham
Solutions Recruitment
Salary: From £18,000 to £20,000 per annum
Posted: 5 days ago
Bristol, Avon
Sanderson
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago
Otley, West Yorkshire
Evolution Recruitment Solutions
Salary: 20,000-30,000
Posted: 6 days ago
Glasgow, Lanarkshire
FT Select
Salary: From £35,000 to £43,000 per annum Plus oncall + company benefits packa
Posted: 6 days ago
UK
FT Select
Salary: From £35,000 to £43,000 per annum Plus oncall + company benefits packa
Posted: 6 days ago