The table below looks at the statistics for the Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Specialist
Rank 578 633 606
Rank change year-on-year
+55 -27
Permanent jobs requiring a Support Specialist 350 317 289
As % of all permanent IT jobs located in the UK 0.32% 0.27% 0.27%
As % of the Job Titles category 0.33% 0.28% 0.28%
Number of salaries quoted 269 261 210
Average salary £36,500 £37,500 £37,500
Average salary % change year-on-year
-2.66% -
90% offered a salary of more than £23,500 £25,000 £26,500
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £33,000 £35,000 £37,500
% change year-on-year
-5.71% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104585 111653 102685
As % of all permanent IT jobs located in the UK 94.50% 94.55% 94.56%
Number of salaries quoted 86393 91565 85529
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist within the UK.

Support Specialist Salary Trend in the UK

Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Specialist over the 3 months to 3 July 2015 within the UK.

Support Specialist Salary Histogram in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 303 £37,500 -1.31% 35
London +11 119 £37,500 -11.76% 13
South East +12 73 £37,500 +10.29% 4
Surrey +8 29 £30,000 -14.28%
East of England -6 25 £37,500 -6.25% 4
City of London +19 23 £52,500 +10.52% 4
Yorkshire +7 23 £30,000 -7.69% 5
West Midlands +2 20 £35,000 -15.15% 2
North West +1 17 £26,375 -41.38% 3
Hampshire -2 17 £44,000 +41.93%
West Yorkshire +11 16 £30,000 -4.76% 5
South West -1 16 £33,000 +45.05% 2
Berkshire -7 16 £37,500 +2.73% 3
South Wales +17 14 £28,000 -30.00%
Scotland +10 14 £40,000 +14.28% 3
Wales +9 14 £28,000 -30.00%
Gloucestershire - 13 £35,000 -
Leeds +12 12 £30,000 - 5
Manchester +7 11 £26,000 -42.22% 2
Hertfordshire +6 11 £37,500 +53.06% 2
Cardiff +5 11 £27,500 -31.25%
Cambridge +28 10 £31,500 -23.17%
Cambridgeshire +12 10 £31,500 -23.17% 1
Birmingham -5 10 £23,500 -43.03% 1
Cheltenham - 10 £34,000 -
Guildford +19 9 £30,000 +5.26%
Farnborough - 9 £44,500 -
Maidenhead +5 8 £40,000 -20.00% 2
Edinburgh - 8 £32,500 - 3
Hemel Hempstead - 7 £37,500 -

Support Specialist
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 368 (52.80%) Windows
2 213 (30.56%) Microsoft
3 195 (27.98%) SQL
4 163 (23.39%) ITIL
5 153 (21.95%) Finance
6 134 (19.23%) VMware
7 123 (17.65%) SQL Server
8 118 (16.93%) Active Directory
9 110 (15.78%) Windows 7
10 105 (15.06%) MS Excel
10 105 (15.06%) UNIX
11 95 (13.63%) Linux
12 90 (12.91%) MS Office
13 79 (11.33%) VMware Infrastructure
13 79 (11.33%) Java
14 78 (11.19%) VPN
15 77 (11.05%) TCP/IP
16 75 (10.76%) Oracle
17 74 (10.62%) Apple
18 68 (9.76%) Apple iOS
19 66 (9.47%) Windows Server 2008
20 64 (9.18%) DNS
21 62 (8.90%) Degree
22 59 (8.46%) Banking
22 59 (8.46%) Retail
23 58 (8.32%) Citrix
24 57 (8.18%) Firewall
25 56 (8.03%) .NET
26 55 (7.89%) Cisco
27 54 (7.75%) LAN

Support Specialist
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (6.46%) MS Exchange
2 42 (6.03%) SharePoint
3 34 (4.88%) IIS
4 24 (3.44%) WebLogic
5 22 (3.16%) Tomcat
5 22 (3.16%) WebSphere
6 21 (3.01%) IBM Notes
7 20 (2.87%) Exchange Server 2010
8 18 (2.58%) Blackberry Enterprise Server
9 13 (1.87%) CMS
9 13 (1.87%) Apache
9 13 (1.87%) Lync
10 11 (1.58%) BizTalk Server
11 10 (1.43%) OpenEdge
11 10 (1.43%) Confluence
11 10 (1.43%) Exchange Server 2013
12 9 (1.29%) Exchange Server 2007
13 8 (1.15%) Elasticsearch
14 7 (1.00%) WebSphere Process Server
14 7 (1.00%) JBoss
Applications
1 105 (15.06%) MS Excel
2 90 (12.91%) MS Office
3 8 (1.15%) Spreadsheet
4 3 (0.43%) InDesign
5 2 (0.29%) Photoshop
5 2 (0.29%) MS Visio
5 2 (0.29%) AutoCAD
6 1 (0.14%) Adobe Illustrator
6 1 (0.14%) MS PowerPoint
6 1 (0.14%) InCopy
Business Applications
1 14 (2.01%) Dynamics CRM
2 9 (1.29%) Agresso
3 6 (0.86%) Oracle ERP
3 6 (0.86%) Oracle EBS R12
4 5 (0.72%) Primavera
5 4 (0.57%) Infor M3
6 3 (0.43%) Maximo
6 3 (0.43%) Movex
7 2 (0.29%) Dynamics AX
7 2 (0.29%) SAP SRM
8 1 (0.14%) Oracle General Ledger
8 1 (0.14%) ION MarketView
8 1 (0.14%) Oracle iProcurement
8 1 (0.14%) Oracle Payables
8 1 (0.14%) Oracle Procure-to-Pay
8 1 (0.14%) Oracle Receivables
8 1 (0.14%) ResourceLink
8 1 (0.14%) Hyperion Enterprise
8 1 (0.14%) Oracle EBS
8 1 (0.14%) Endur
Cloud Services
1 26 (3.73%) Cloud Computing
2 20 (2.87%) Office 365
3 18 (2.58%) SaaS
4 14 (2.01%) Amazon AWS
5 10 (1.43%) Microsoft Azure
6 8 (1.15%) Google Apps
7 1 (0.14%) IaaS
7 1 (0.14%) Google Drive
Communications & Networking
1 78 (11.19%) VPN
2 77 (11.05%) TCP/IP
3 64 (9.18%) DNS
4 57 (8.18%) Firewall
5 54 (7.75%) LAN
6 50 (7.17%) WAN
7 42 (6.03%) DHCP
8 40 (5.74%) SAN
8 40 (5.74%) Internet
9 28 (4.02%) VoIP
10 21 (3.01%) Broadband
11 20 (2.87%) VLAN
12 19 (2.73%) Wi-Fi
13 15 (2.15%) Wireless
14 14 (2.01%) PBX
15 12 (1.72%) Fibre Channel
16 11 (1.58%) AMQP
16 11 (1.58%) CTI
17 10 (1.43%) FTP
17 10 (1.43%) WebEx
Database & Business Intelligence
1 123 (17.65%) SQL Server
2 34 (4.88%) SQL Server 2008
3 18 (2.58%) SQL Server 2012
4 13 (1.87%) SQL Server Integration Services
5 11 (1.58%) Oracle Reports
6 10 (1.43%) SQL Server 2005
6 10 (1.43%) Oracle Database
7 9 (1.29%) SQL Server Reporting Services
8 8 (1.15%) Crystal Reports
8 8 (1.15%) NoSQL
9 7 (1.00%) Oracle Database 10g
10 6 (0.86%) MySQL
10 6 (0.86%) Oracle BI Publisher
11 5 (0.72%) Relational Database
12 4 (0.57%) DB2
12 4 (0.57%) SQL Server 2000
13 3 (0.43%) Apache Cassandra
13 3 (0.43%) SQL Server Analysis Services
14 2 (0.29%) QlikView
14 2 (0.29%) SAP BI
Development Applications
1 14 (2.01%) Visual Studio
2 11 (1.58%) JIRA
3 5 (0.72%) HP UFT
4 4 (0.57%) VSS/SourceSafe
4 4 (0.57%) Team Foundation Server
5 3 (0.43%) Subversion
6 2 (0.29%) Maven
6 2 (0.29%) Ant
6 2 (0.29%) JConsole
7 1 (0.14%) WinDbg
7 1 (0.14%) Jenkins
7 1 (0.14%) Oracle Forms
7 1 (0.14%) Oracle APEX
7 1 (0.14%) TeamCity
7 1 (0.14%) Git (software)
General
1 153 (21.95%) Finance
2 59 (8.46%) Banking
2 59 (8.46%) Retail
3 37 (5.31%) Telecoms
4 27 (3.87%) Front Office
5 19 (2.73%) Advertising
6 16 (2.30%) German Language
7 11 (1.58%) French Language
8 10 (1.43%) Billing
8 10 (1.43%) Investment Banking
9 9 (1.29%) Legal
10 8 (1.15%) Manufacturing
10 8 (1.15%) Law
10 8 (1.15%) Spanish Language
11 6 (0.86%) Marketing
12 5 (0.72%) Automotive
12 5 (0.72%) Back Office
13 4 (0.57%) Electronics
13 4 (0.57%) Pharmaceutical
14 3 (0.43%) Publishing
Libraries, Frameworks & Software Standards
1 56 (8.03%) .NET
2 54 (7.75%) XML
3 28 (4.02%) Web Services
4 24 (3.44%) XSL
5 23 (3.30%) XSLT
6 22 (3.16%) ASP.NET
6 22 (3.16%) FIX Protocol
7 21 (3.01%) HTML
8 19 (2.73%) JMS
9 14 (2.01%) Middleware
9 14 (2.01%) Software Packaging
10 11 (1.58%) REST
11 10 (1.43%) Application Packaging
11 10 (1.43%) Spring
11 10 (1.43%) CSS
11 10 (1.43%) JSP
12 8 (1.15%) J2EE
12 8 (1.15%) ZeroMQ
13 7 (1.00%) Java EE
13 7 (1.00%) SOAP
Miscellaneous
1 53 (7.60%) Blackberry
2 47 (6.74%) Analytical Skills
3 41 (5.88%) Computer Science
4 35 (5.02%) Client/Server
5 26 (3.73%) Video Conferencing
6 21 (3.01%) Data Centre
7 16 (2.30%) Management Information System
7 16 (2.30%) Clustering
8 14 (2.01%) Enterprise Software
9 13 (1.87%) EPoS
10 11 (1.58%) iPhone
11 10 (1.43%) Fixed Income
11 10 (1.43%) Derivative
11 10 (1.43%) iPad
12 9 (1.29%) Hedge funds
12 9 (1.29%) Equities
13 7 (1.00%) Foreign Exchange (FX)
13 7 (1.00%) Mobile Computing
14 6 (0.86%) EMC VNX
15 5 (0.72%) Replication
Operating Systems
1 368 (52.80%) Windows
2 110 (15.78%) Windows 7
3 105 (15.06%) UNIX
4 95 (13.63%) Linux
5 68 (9.76%) Apple iOS
6 66 (9.47%) Windows Server 2008
7 54 (7.75%) Windows 8
8 49 (7.03%) Windows Server 2003
9 34 (4.88%) Android
10 33 (4.73%) Windows Server 2012
11 32 (4.59%) Solaris
12 30 (4.30%) Windows XP
13 22 (3.16%) Mac OS X
14 20 (2.87%) AIX
15 15 (2.15%) Red Hat Enterprise Linux
16 11 (1.58%) Windows 2000
17 10 (1.43%) HPUX
17 10 (1.43%) CentOS
18 8 (1.15%) Windows 2000 Server
19 6 (0.86%) Windows Vista
Processes & Methodologies
1 163 (23.39%) ITIL
2 49 (7.03%) Project Management
3 41 (5.88%) Asset Management
4 38 (5.45%) Change Management
5 33 (4.73%) CRM
6 32 (4.59%) Time Management
7 27 (3.87%) Problem Management
8 26 (3.73%) ERP
8 26 (3.73%) Migration
9 24 (3.44%) Patch Management
10 21 (3.01%) Agile Software Development
11 20 (2.87%) Service Management
11 20 (2.87%) Mentoring
11 20 (2.87%) Root Cause Analysis
12 19 (2.73%) Business Intelligence
13 18 (2.58%) Content Management
14 17 (2.44%) Service Delivery
15 15 (2.15%) E-Commerce
16 14 (2.01%) Incident Management
17 13 (1.87%) Process Management
Programming Languages
1 195 (27.98%) SQL
2 79 (11.33%) Java
3 35 (5.02%) C#
4 21 (3.01%) JavaScript
5 18 (2.58%) Perl
5 18 (2.58%) PL/SQL
6 13 (1.87%) VBA
6 13 (1.87%) Python
7 12 (1.72%) C++
8 10 (1.43%) T-SQL
9 9 (1.29%) VB
10 8 (1.15%) Shell Script
10 8 (1.15%) C
11 6 (0.86%) VB.NET
11 6 (0.86%) PowerShell
11 6 (0.86%) Bash Shell
12 5 (0.72%) Korn
12 5 (0.72%) Groovy
12 5 (0.72%) PHP
13 4 (0.57%) VBScript
Qualifications
1 62 (8.90%) Degree
2 45 (6.46%) A+ Certification
3 42 (6.03%) Microsoft Certification
4 40 (5.74%) Network+ Certification
5 36 (5.16%) ITIL Certification
5 36 (5.16%) MCSE
6 28 (4.02%) Cisco Certification
7 21 (3.01%) Security Cleared
8 19 (2.73%) CCNA
9 18 (2.58%) MCSA
10 13 (1.87%) CCNP
10 13 (1.87%) MCP
11 12 (1.72%) VMware Certified Professional (VCP)
12 11 (1.58%) SC Cleared
13 9 (1.29%) ITIL Foundation Certificate
14 8 (1.15%) CCSE
14 8 (1.15%) CCSA
14 8 (1.15%) SAP Certification
15 7 (1.00%) RHCE
15 7 (1.00%) Check Point Certification
Quality Assurance & Compliance
1 51 (7.32%) SLA
2 8 (1.15%) ISO/IEC 27001
2 8 (1.15%) ISO 9001
3 7 (1.00%) QA
4 5 (0.72%) PCI DSS
5 3 (0.43%) HL7
5 3 (0.43%) COBIT
5 3 (0.43%) Sarbanes-Oxley
6 1 (0.14%) PMBOK
System Software
1 118 (16.93%) Active Directory
2 79 (11.33%) VMware Infrastructure
3 27 (3.87%) vSphere
4 24 (3.44%) VMware ESXi
5 22 (3.16%) XenApp
6 20 (2.87%) Hyper-V
7 14 (2.01%) Citrix Presentation Server
7 14 (2.01%) VMware ESX
7 14 (2.01%) BitLocker
8 12 (1.72%) Veritas Cluster Server
8 12 (1.72%) NFS
8 12 (1.72%) Samba
9 9 (1.29%) XenServer
10 7 (1.00%) Oracle RAC
11 5 (0.72%) Microsoft App-V
12 3 (0.43%) Terminal Server
12 3 (0.43%) VirtualBox
13 2 (0.29%) XenDesktop
13 2 (0.29%) ISA Server
13 2 (0.29%) VMware Workstation
Systems Management
1 20 (2.87%) SCCM
1 20 (2.87%) Backup Exec
2 15 (2.15%) Nagios
3 13 (1.87%) Norton AntiVirus
3 13 (1.87%) SCOM
3 13 (1.87%) Tivoli
4 9 (1.29%) NetBackup
5 7 (1.00%) WMI
5 7 (1.00%) WSUS
6 6 (0.86%) ITRS Geneos
7 5 (0.72%) Casper Suite
7 5 (0.72%) Sysprep
7 5 (0.72%) Cisco CUCM
8 3 (0.43%) Puppet
9 2 (0.29%) Symantec Endpoint Protection
9 2 (0.29%) SCOrch
9 2 (0.29%) Ansible
9 2 (0.29%) Symantec Enterprise Vault
9 2 (0.29%) CA Single Sign-On
9 2 (0.29%) CiscoWorks
Vendors
1 213 (30.56%) Microsoft
2 134 (19.23%) VMware
3 75 (10.76%) Oracle
4 74 (10.62%) Apple
5 58 (8.32%) Citrix
6 55 (7.89%) Cisco
7 46 (6.60%) HP
8 28 (4.02%) SAP
8 28 (4.02%) Red Hat
8 28 (4.02%) Symantec
9 27 (3.87%) IBM
10 26 (3.73%) Veritas
11 25 (3.59%) Sophos
11 25 (3.59%) EMC
12 23 (3.30%) Remedy
13 21 (3.01%) Lotus
13 21 (3.01%) CheckPoint
14 20 (2.87%) Avaya
15 18 (2.58%) NetApp
16 15 (2.15%) Sun
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set2recruit
Salary: Competitive salary and benefits
Posted: Yesterday
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Salary: £35000 per annum + Benefits
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Salary: £30,500 - £37,000 per year
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HAYS INFORMATION TECHNOLOGY
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