The table below looks at the statistics for the Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Support Specialist
Rank 568 542 574
Rank change year-on-year
-26 +32
Permanent jobs requiring a Support Specialist 327 390 328
As % of all permanent IT jobs located in the UK 0.31% 0.37% 0.30%
As % of the Job Titles category 0.32% 0.39% 0.32%
Number of salaries quoted 296 268 272
Average salary £37,500 £42,500 £38,500
Average salary % change year-on-year
-11.76% +10.38%
90% offered a salary of more than £20,500 £26,500 £27,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £34,750 £40,500 £37,000
% change year-on-year
-14.19% +9.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101167 100905 102697
As % of all permanent IT jobs located in the UK 94.80% 94.47% 94.92%
Number of salaries quoted 83281 81156 86804
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist within the UK.

Support Specialist Salary Trend in the UK

Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Specialist over the 3 months to 3 March 2015 within the UK.

Support Specialist Salary Histogram in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 314 £37,500 -11.76% 42
London +12 127 £40,000 -20.00% 19
South East -98 65 £42,500 +8.97% 6
City of London +29 35 £37,500 -11.76% 4
East of England +16 31 £39,000 -13.33% 4
North West -2 26 £33,000 -28.64% 2
Yorkshire -3 23 £20,000 -28.57% 4
Berkshire -7 23 £45,000 +26.76% 3
Bedfordshire - 21 £40,250 -
West Yorkshire -5 19 £20,000 -28.57% 1
Leeds +9 18 £20,000 -33.33% 1
South West -9 18 £33,000 -20.00% 4
Manchester +10 16 £32,000 -36.00%
East Midlands +31 14 £33,250 -17.90% 1
Surrey -36 14 £43,750 -18.60% 1
Gloucestershire - 13 £33,000 -
Bracknell -1 12 £45,000 -18.18%
Hampshire -8 12 £31,000 -24.84% 1
Buckinghamshire -21 12 £42,500 +30.76% 1
Dunstable - 12 £45,000 -
Reading -9 10 £47,500 +39.70% 3
Cheltenham - 10 £33,000 -
Northamptonshire - 10 £34,000 -
Luton - 8 £39,000 -
Scotland 0 7 £47,500 +25.00% 4
Cheshire -1 6 £45,000 +5.88% 2
North East - 6 £32,125 -
Basingstoke +4 5 £51,250 +10.81%
Hertfordshire -12 5 £28,500 -25.97% 1
Tyne and Wear - 5 £32,250 -

Support Specialist
Top 30 Related IT Skills

For the 6 months to 3 March 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 346 (46.88%) Windows
2 209 (28.32%) SQL
3 194 (26.29%) ITIL
4 183 (24.80%) Finance
5 182 (24.66%) Microsoft
6 130 (17.62%) VMware
7 126 (17.07%) UNIX
8 124 (16.80%) Oracle
9 107 (14.50%) Citrix
10 103 (13.96%) SQL Server
11 102 (13.82%) Active Directory
12 98 (13.28%) Linux
13 95 (12.87%) MS Excel
14 83 (11.25%) MS Office
15 81 (10.98%) Java
16 79 (10.70%) Cisco
17 77 (10.43%) VMware Infrastructure
18 75 (10.16%) Windows 7
19 74 (10.03%) VPN
20 69 (9.35%) Windows Server 2008
21 68 (9.21%) TCP/IP
22 67 (9.08%) Degree
23 66 (8.94%) DNS
24 62 (8.40%) WebSphere
24 62 (8.40%) Banking
25 59 (7.99%) Apple
26 56 (7.59%) IBM
27 54 (7.32%) Service Delivery
27 54 (7.32%) Firewall
28 53 (7.18%) Apple iOS

Support Specialist
Top Related IT Skills by Category

For the 6 months to 3 March 2015, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (8.40%) WebSphere
2 50 (6.78%) MS Exchange
3 43 (5.83%) WebSphere Application Server
4 41 (5.56%) IBM Notes
5 34 (4.61%) SharePoint
6 26 (3.52%) WebSphere Portal
7 25 (3.39%) Lotus Domino
7 25 (3.39%) IIS
7 25 (3.39%) Quickr
8 23 (3.12%) WebLogic
9 21 (2.85%) Blackberry Enterprise Server
10 20 (2.71%) Exchange Server 2010
11 18 (2.44%) Tomcat
12 12 (1.63%) OpenEdge
12 12 (1.63%) Lync
13 10 (1.36%) Exchange Server 2007
13 10 (1.36%) Exchange Server 2003
14 9 (1.22%) CMS
14 9 (1.22%) BizTalk Server
15 8 (1.08%) Confluence
Applications
1 95 (12.87%) MS Excel
2 83 (11.25%) MS Office
3 3 (0.41%) Photoshop
4 2 (0.27%) Stata
4 2 (0.27%) Mathematica
5 1 (0.14%) Spreadsheet
5 1 (0.14%) MS Visio
Business Applications
1 21 (2.85%) Agresso
2 16 (2.17%) Siebel Analytics
3 7 (0.95%) SAP PP
3 7 (0.95%) Dynamics CRM
4 3 (0.41%) Oracle General Ledger
4 3 (0.41%) Oracle EBS R12
4 3 (0.41%) Oracle EBS
4 3 (0.41%) PeopleSoft HRMS
4 3 (0.41%) Dynamics NAV
5 2 (0.27%) Oracle BPM
5 2 (0.27%) Oracle 11i
5 2 (0.27%) Oracle Applications
6 1 (0.14%) Summit
6 1 (0.14%) Oracle ERP
6 1 (0.14%) SAP HR
6 1 (0.14%) ION MarketView
6 1 (0.14%) Oracle iProcurement
6 1 (0.14%) Dynamics AX
6 1 (0.14%) ResourceLink
6 1 (0.14%) SAP SRM
Cloud Services
1 17 (2.30%) SaaS
2 5 (0.68%) Office 365
3 3 (0.41%) Google Apps
4 2 (0.27%) Cloud Computing
4 2 (0.27%) Microsoft Azure
5 1 (0.14%) SuccessFactors
Communications & Networking
1 74 (10.03%) VPN
2 68 (9.21%) TCP/IP
3 66 (8.94%) DNS
4 54 (7.32%) Firewall
5 45 (6.10%) SAN
6 43 (5.83%) DHCP
7 41 (5.56%) LAN
8 34 (4.61%) WAN
9 24 (3.25%) Internet
10 23 (3.12%) VoIP
11 17 (2.30%) PBX
12 16 (2.17%) FTP
12 16 (2.17%) Wi-Fi
12 16 (2.17%) VLAN
13 13 (1.76%) AMQP
14 12 (1.63%) Wireless
15 10 (1.36%) LDAP
15 10 (1.36%) NAS
16 9 (1.22%) 3G
17 8 (1.08%) IP Telephony
Database & Business Intelligence
1 103 (13.96%) SQL Server
2 43 (5.83%) SQL Server 2008
3 27 (3.66%) Oracle Database
4 18 (2.44%) SQL Server 2005
5 17 (2.30%) Oracle Database 10g
6 13 (1.76%) Data Warehouse
7 9 (1.22%) SQL Server 2000
8 8 (1.08%) MySQL
9 7 (0.95%) Relational Database
10 6 (0.81%) SQL Server 2012
10 6 (0.81%) DB2
10 6 (0.81%) Oracle Reports
11 4 (0.54%) Crystal Reports
11 4 (0.54%) MS Access
11 4 (0.54%) RDBMS
11 4 (0.54%) QlikView
11 4 (0.54%) Oracle BI Publisher
12 3 (0.41%) Big Data
12 3 (0.41%) Oracle Discoverer
13 2 (0.27%) IDOL
Development Applications
1 11 (1.49%) Visual Studio
2 8 (1.08%) JIRA
3 4 (0.54%) Subversion
4 2 (0.27%) SoapUI
4 2 (0.27%) Git (software)
4 2 (0.27%) Introscope
4 2 (0.27%) LabVIEW
4 2 (0.27%) Oracle Forms
5 1 (0.14%) Eclipse
5 1 (0.14%) PeopleTools
5 1 (0.14%) Xcode
5 1 (0.14%) Oracle APEX
5 1 (0.14%) Team Foundation Server
5 1 (0.14%) WinDbg
General
1 183 (24.80%) Finance
2 62 (8.40%) Banking
3 42 (5.69%) Telecoms
4 25 (3.39%) Front Office
5 20 (2.71%) Retail
6 17 (2.30%) Marketing
7 9 (1.22%) Back Office
8 8 (1.08%) Investment Banking
9 6 (0.81%) Advertising
9 6 (0.81%) Publishing
9 6 (0.81%) Law
10 5 (0.68%) Multimedia
11 4 (0.54%) Legal
11 4 (0.54%) Korean Language
12 3 (0.41%) French Language
12 3 (0.41%) Automotive
13 2 (0.27%) Aerospace
13 2 (0.27%) General Ledger
13 2 (0.27%) German Language
14 1 (0.14%) Spanish Language
Libraries, Frameworks & Software Standards
1 47 (6.37%) XML
2 34 (4.61%) Middleware
3 29 (3.93%) XSLT
4 28 (3.79%) .NET
5 26 (3.52%) Web Services
6 24 (3.25%) JMS
7 23 (3.12%) XSL
8 20 (2.71%) HTML
9 17 (2.30%) ASP.NET
10 14 (1.90%) Software Packaging
11 13 (1.76%) REST
12 12 (1.63%) JSP
12 12 (1.63%) WebSphere MQ
13 11 (1.49%) Spring
14 10 (1.36%) FIX Protocol
15 9 (1.22%) Java EE
15 9 (1.22%) JSF
15 9 (1.22%) Hibernate
15 9 (1.22%) CSS
15 9 (1.22%) J2EE
Miscellaneous
1 51 (6.91%) Blackberry
2 45 (6.10%) Analytical Skills
3 29 (3.93%) Client/Server
4 28 (3.79%) Video Conferencing
5 24 (3.25%) Computer Science
6 19 (2.57%) Management Information System
6 19 (2.57%) Clustering
7 17 (2.30%) HACMP
8 15 (2.03%) iPhone
9 13 (1.76%) EPoS
10 11 (1.49%) iPad
10 11 (1.49%) Enterprise Software
11 10 (1.36%) SWIFT
12 9 (1.22%) Fixed Income
12 9 (1.22%) Replication
13 8 (1.08%) DataPower
13 8 (1.08%) Data Integration
13 8 (1.08%) Visualisation
13 8 (1.08%) Derivative
14 7 (0.95%) Foreign Exchange (FX)
Operating Systems
1 346 (46.88%) Windows
2 126 (17.07%) UNIX
3 98 (13.28%) Linux
4 75 (10.16%) Windows 7
5 69 (9.35%) Windows Server 2008
6 53 (7.18%) Apple iOS
7 47 (6.37%) Windows Server 2003
8 28 (3.79%) Windows Server 2012
9 27 (3.66%) Red Hat Enterprise Linux
10 24 (3.25%) AIX
11 23 (3.12%) Solaris
11 23 (3.12%) Android
12 21 (2.85%) Windows XP
13 18 (2.44%) Windows 8
14 17 (2.30%) Mac OS X
15 8 (1.08%) Mac OS
15 8 (1.08%) CentOS
16 6 (0.81%) Windows Vista
16 6 (0.81%) HPUX
17 4 (0.54%) Mac OS X Server
Processes & Methodologies
1 194 (26.29%) ITIL
2 54 (7.32%) Service Delivery
3 52 (7.05%) Change Management
4 37 (5.01%) Problem Management
5 36 (4.88%) Project Management
6 30 (4.07%) Migration
7 29 (3.93%) Asset Management
7 29 (3.93%) Service Management
8 28 (3.79%) Time Management
9 26 (3.52%) Incident Management
9 26 (3.52%) ERP
10 21 (2.85%) Disaster Recovery
11 20 (2.71%) Analytics
12 17 (2.30%) Performance Tuning
12 17 (2.30%) CRM
13 16 (2.17%) Continuous Improvement
13 16 (2.17%) Root Cause Analysis
13 16 (2.17%) Mentoring
14 15 (2.03%) Campaign Management
14 15 (2.03%) Logistics
Programming Languages
1 209 (28.32%) SQL
2 81 (10.98%) Java
3 30 (4.07%) Perl
4 29 (3.93%) PL/SQL
5 23 (3.12%) C#
6 20 (2.71%) Shell Script
7 14 (1.90%) JavaScript
8 13 (1.76%) VBScript
8 13 (1.76%) PowerShell
9 12 (1.63%) Bash Shell
10 10 (1.36%) Korn
10 10 (1.36%) Python
11 8 (1.08%) T-SQL
12 7 (0.95%) VB
12 7 (0.95%) VBA
12 7 (0.95%) C++
12 7 (0.95%) C
13 6 (0.81%) XPath
13 6 (0.81%) Jython
14 5 (0.68%) PHP
Qualifications
1 67 (9.08%) Degree
2 52 (7.05%) Microsoft Certification
3 46 (6.23%) MCSE
4 29 (3.93%) Security Cleared
5 27 (3.66%) SC Cleared
5 27 (3.66%) Cisco Certification
6 21 (2.85%) MCSA
7 16 (2.17%) VCP4
8 13 (1.76%) VMware Certified Professional (VCP)
8 13 (1.76%) ITIL Certification
8 13 (1.76%) CCNP
8 13 (1.76%) CCNA
9 10 (1.36%) MCP
9 10 (1.36%) ITIL Foundation Certificate
10 9 (1.22%) A+ Certification
11 8 (1.08%) IBM Certification
12 7 (0.95%) VCP5
13 6 (0.81%) CCVP
14 5 (0.68%) MCTS
14 5 (0.68%) CCA
Quality Assurance & Compliance
1 52 (7.05%) SLA
2 10 (1.36%) PCI DSS
3 4 (0.54%) ISO/IEC 27001
4 3 (0.41%) QA
5 2 (0.27%) ISO 9001
6 1 (0.14%) Sarbanes-Oxley
System Software
1 102 (13.82%) Active Directory
2 77 (10.43%) VMware Infrastructure
3 31 (4.20%) XenApp
4 27 (3.66%) Hyper-V
5 17 (2.30%) vSphere
6 14 (1.90%) Citrix Presentation Server
7 12 (1.63%) XenServer
8 10 (1.36%) Tivoli Workload Scheduler
8 10 (1.36%) VMware ESX
9 9 (1.22%) Oracle RAC
9 9 (1.22%) VMware ESXi
10 5 (0.68%) ISA Server
11 4 (0.54%) VMware Workstation
11 4 (0.54%) Firmware
11 4 (0.54%) NFS
11 4 (0.54%) XenDesktop
11 4 (0.54%) Veritas Volume Manager
11 4 (0.54%) Veritas Cluster Server
12 2 (0.27%) KVM
13 1 (0.14%) VMware Server
Systems Management
1 27 (3.66%) Backup Exec
2 24 (3.25%) SCCM
3 23 (3.12%) Norton AntiVirus
4 17 (2.30%) Nagios
5 15 (2.03%) Tivoli
6 11 (1.49%) SCOM
7 8 (1.08%) Cisco CUCM
7 8 (1.08%) Tivoli Configuration Manager
7 8 (1.08%) Tivoli Monitoring
7 8 (1.08%) Tivoli NetView
8 6 (0.81%) Puppet
9 5 (0.68%) CA Single Sign-On
9 5 (0.68%) WSUS
10 4 (0.54%) WMI
10 4 (0.54%) Opscode Chef
10 4 (0.54%) ITRS Geneos
10 4 (0.54%) Sysprep
11 3 (0.41%) Symantec Enterprise Vault
11 3 (0.41%) Control-M
11 3 (0.41%) Netcool
Vendors
1 182 (24.66%) Microsoft
2 130 (17.62%) VMware
3 124 (16.80%) Oracle
4 107 (14.50%) Citrix
5 79 (10.70%) Cisco
6 59 (7.99%) Apple
7 56 (7.59%) IBM
8 49 (6.64%) Lotus
9 45 (6.10%) HP
10 41 (5.56%) Symantec
11 29 (3.93%) NetApp
12 27 (3.66%) Sophos
13 26 (3.52%) Remedy
14 24 (3.25%) EMC
15 23 (3.12%) Sun
16 22 (2.98%) Red Hat
17 19 (2.57%) Avaya
18 18 (2.44%) SAP
19 16 (2.17%) Siebel
19 16 (2.17%) Juniper
Chester
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 15 hours ago
Winchester, Hampshire
Computer People
Salary: £25000.00 - £30000.00 per annum
Posted: 18 hours ago
Cardiff, South Glamorgan
Intapeople
Salary: £30000 - £40000 per annum
Posted: 19 hours ago
London
Huxley Banking & Financial Services
Salary: £55000 - £60000 per annum + benefits + Bonus
Posted: 22 hours ago
London
Huxley Banking & Financial Services
Salary: £45000 - £65000 per annum + competitive
Posted: 22 hours ago
London
Huxley Banking & Financial Services
Salary: £70000 - £80000 per annum + Bonus + Benefits
Posted: 23 hours ago
London
Huxley Banking & Financial Services
Salary: £55000 - £60000 per annum + Bonus + Benefits
Posted: 23 hours ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car Allowance + MS Certs (Funded)
Posted: 23 hours ago
London
Huxley Banking & Financial Services
Salary: £55000 - £60000 per annum + Bonus + Benefits
Posted: 23 hours ago
Swindon
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: Yesterday
Swindon
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: Yesterday
Staines
Capita - ITPS
Salary: £42000 - £45000 per annum + Bens
Posted: 3 days ago
South West London
Commonwealth Secretariat
Salary: £35,096 per annum + Benefits
Posted: 3 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Reading, Berkshire
Big Wednesday Digital Ltd
Posted: 4 days ago
City of London
Deerfoot IT
Salary: £50000 - £55000 per annum + bonus, benefits
Posted: 4 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: 4 days ago
Sheffield, South Yorkshire
CoreCom Consulting
Salary: £25000 - £35000 per annum + benefits
Posted: 4 days ago
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: Up to £20,000 per annum c£20K + 10% Bonus + Benefits
Posted: 4 days ago
Reading, Berkshire
Aria Select Ltd
Salary: From £30,000 to £38,000 per annum
Posted: 4 days ago