The table below looks at the statistics for the Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Specialist
Rank 560 562 538
Rank change year-on-year
+2 -24
Permanent jobs requiring a Support Specialist 370 330 390
As % of all permanent IT jobs located in the UK 0.32% 0.31% 0.33%
As % of the Job Titles category 0.34% 0.33% 0.35%
Number of salaries quoted 327 256 315
Average salary £35,000 £40,000 £40,000
Average salary % change year-on-year
-12.50% -
90% offered a salary of more than £23,500 £24,500 £26,000
10% offered a salary of more than £52,500 £55,000 £58,000
UK excluding London average salary £35,000 £40,000 £36,000
% change year-on-year
-12.50% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107766 100404 111766
As % of all permanent IT jobs located in the UK 94.46% 94.30% 95.16%
Number of salaries quoted 87262 83568 95286
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist within the UK.

Support Specialist Salary Trend in the UK

Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Specialist over the 3 months to 23 September 2014 within the UK.

Support Specialist Salary Histogram in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 336 £35,000 -12.50% 49
London -4 116 £36,500 -8.75% 22
South East +14 112 £36,500 -10.42% 12
Berkshire +27 65 £36,500 -8.75% 3
City of London +6 37 £48,500 +10.85% 8
East of England -1 29 £34,000 -19.04% 5
Reading +11 27 £40,000 +63.26%
Yorkshire -21 25 £37,500 +15.38% 3
West Midlands -28 24 £35,000 -27.83% 1
Birmingham -8 20 £35,500 -29.00%
Scotland +1 19 £38,750 -
Surrey -11 19 £34,000 +9.50% 1
Hampshire -18 18 £41,250 -8.33% 5
South West -27 18 £22,750 -27.77% 2
Bracknell +10 15 £36,500 -27.00% 1
Essex +19 14 £35,000 +47.36%
West Yorkshire -12 13 £35,000 +7.69% 1
Exmouth 0 11 £21,750 +1.16%
Devon -12 11 £21,750 +1.16%
Glasgow - 11 £39,000 -
Leeds -24 10 £37,500 +15.38% 1
Wokingham - 9 £34,000 - 1
Hertfordshire -11 8 £34,000 -24.44%
Portsmouth - 8 £52,500 -
Buckinghamshire +5 7 £31,500 -17.10% 3
North West -46 6 £27,500 -15.38% 1
North Yorkshire - 6 £46,000 - 2
Brentwood - 6 £47,500 -
Edinburgh - 6 £32,500 -
Woking +11 5 £30,000 -36.84% 1

Support Specialist
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 351 (50.00%) Windows
2 225 (32.05%) SQL
3 169 (24.07%) Microsoft
4 162 (23.08%) ITIL
5 159 (22.65%) Oracle
5 159 (22.65%) Finance
6 157 (22.36%) SQL Server
7 143 (20.37%) Linux
8 126 (17.95%) VMware
9 106 (15.10%) MS Excel
10 102 (14.53%) UNIX
11 97 (13.82%) Windows Server 2008
12 94 (13.39%) Active Directory
13 92 (13.11%) VMware Infrastructure
14 88 (12.54%) MS Office
15 83 (11.82%) Citrix
16 78 (11.11%) Windows 7
17 76 (10.83%) Degree
18 67 (9.54%) Analytical Skills
19 66 (9.40%) Oracle Database
20 65 (9.26%) Firewall
21 61 (8.69%) IIS
22 59 (8.40%) SAN
23 56 (7.98%) Windows Server 2003
24 55 (7.83%) Cisco
25 53 (7.55%) WebSphere
25 53 (7.55%) Red Hat Enterprise Linux
26 52 (7.41%) Banking
27 51 (7.26%) TCP/IP
28 50 (7.12%) Java

Support Specialist
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 61 (8.69%) IIS
2 53 (7.55%) WebSphere
3 49 (6.98%) MS Exchange
4 41 (5.84%) IBM Notes
5 36 (5.13%) SharePoint
6 24 (3.42%) BizTalk Server
6 24 (3.42%) WebSphere Application Server
7 20 (2.85%) Tomcat
8 18 (2.56%) Blackberry Enterprise Server
9 17 (2.42%) Apache
9 17 (2.42%) WebLogic
9 17 (2.42%) Exchange Server 2010
10 16 (2.28%) Exchange Server 2007
11 13 (1.85%) Lync
12 12 (1.71%) WebSphere Process Server
13 8 (1.14%) Exchange Server 2003
13 8 (1.14%) OpenEdge
14 6 (0.85%) Lotus Domino
15 5 (0.71%) MQSeries
15 5 (0.71%) NetWeaver
Applications
1 106 (15.10%) MS Excel
2 88 (12.54%) MS Office
3 4 (0.57%) Photoshop
3 4 (0.57%) MS PowerPoint
3 4 (0.57%) MS Visio
3 4 (0.57%) SPSS
4 1 (0.14%) InDesign
4 1 (0.14%) Spreadsheet
Business Applications
1 9 (1.28%) Oracle EBS
1 9 (1.28%) Dynamics GP
2 8 (1.14%) Siebel Analytics
3 7 (1.00%) Academy Housing
3 7 (1.00%) arcHouse
4 5 (0.71%) SAP ERP
5 4 (0.57%) Dynamics CRM
6 3 (0.43%) Dynamics NAV
6 3 (0.43%) SunGard AvantGard
6 3 (0.43%) PeopleSoft HRMS
6 3 (0.43%) Oracle CRM
6 3 (0.43%) Oracle Applications
6 3 (0.43%) Magento
7 2 (0.28%) SAP SRM
8 1 (0.14%) SAP HCM
8 1 (0.14%) Hyperion Planning
8 1 (0.14%) Dynamics AX
8 1 (0.14%) Summit
8 1 (0.14%) HFM
8 1 (0.14%) Agresso
Cloud Services
1 21 (2.99%) SaaS
2 5 (0.71%) Office 365
3 3 (0.43%) Google Apps
4 2 (0.28%) Taleo
5 1 (0.14%) Cloud Computing
5 1 (0.14%) Microsoft Azure
5 1 (0.14%) IaaS
5 1 (0.14%) SuccessFactors
5 1 (0.14%) IBM SmartCloud
Communications & Networking
1 65 (9.26%) Firewall
2 59 (8.40%) SAN
3 51 (7.26%) TCP/IP
4 49 (6.98%) DNS
5 32 (4.56%) DHCP
6 29 (4.13%) LAN
7 28 (3.99%) WAN
8 24 (3.42%) VPN
9 21 (2.99%) Internet
10 17 (2.42%) LDAP
11 14 (1.99%) HTTP
11 14 (1.99%) NAS
12 13 (1.85%) VoIP
13 11 (1.57%) Wireless
13 11 (1.57%) Network Security
14 10 (1.42%) SSL
14 10 (1.42%) Fibre Channel
15 8 (1.14%) iSCSI
16 7 (1.00%) ATM
17 5 (0.71%) 3G
Database & Business Intelligence
1 157 (22.36%) SQL Server
2 66 (9.40%) Oracle Database
3 37 (5.27%) SQL Server 2000
4 33 (4.70%) Oracle Database 10g
5 31 (4.42%) MySQL
6 21 (2.99%) SQL Server 2008
6 21 (2.99%) SQL Server Reporting Services
7 20 (2.85%) SQL Server Integration Services
8 19 (2.71%) Relational Database
8 19 (2.71%) Data Warehouse
9 11 (1.57%) DB2
9 11 (1.57%) Crystal Reports
10 9 (1.28%) RDBMS
10 9 (1.28%) SQL Server 2005
11 5 (0.71%) SQL Server Analysis Services
11 5 (0.71%) Big Data
12 4 (0.57%) Hadoop
12 4 (0.57%) Oracle Database 11g
12 4 (0.57%) DTS
12 4 (0.57%) Oracle9i Database
Development Applications
1 4 (0.57%) PeopleTools
2 3 (0.43%) MSI
2 3 (0.43%) VisualVM
2 3 (0.43%) SQL Server Management Studio (SSMS)
3 2 (0.28%) Visual Studio
4 1 (0.14%) Maven
4 1 (0.14%) Team Foundation Server
General
1 159 (22.65%) Finance
2 52 (7.41%) Banking
3 26 (3.70%) Telecoms
4 25 (3.56%) Marketing
5 17 (2.42%) Legal
6 10 (1.42%) Front Office
7 9 (1.28%) French Language
8 8 (1.14%) Manufacturing
9 7 (1.00%) Multimedia
10 6 (0.85%) Law
10 6 (0.85%) German Language
11 5 (0.71%) Pharmaceutical
12 4 (0.57%) Back Office
12 4 (0.57%) Publishing
13 3 (0.43%) Retail
13 3 (0.43%) Electronics
14 2 (0.28%) Japanese Language
14 2 (0.28%) Spanish Language
15 1 (0.14%) Games
15 1 (0.14%) Advertising
Libraries, Frameworks & Software Standards
1 46 (6.55%) .NET
2 32 (4.56%) XML
2 32 (4.56%) Middleware
3 23 (3.28%) HTML
4 22 (3.13%) LAMP
5 17 (2.42%) WebSphere MQ
6 15 (2.14%) Web Services
7 10 (1.42%) COM
8 9 (1.28%) CSS
9 8 (1.14%) SOAP
10 6 (0.85%) J2EE
10 6 (0.85%) WF
11 4 (0.57%) ASP.NET
11 4 (0.57%) JSP
12 3 (0.43%) COM+
12 3 (0.43%) XSLT
12 3 (0.43%) Flash
12 3 (0.43%) FIX Protocol
12 3 (0.43%) HTML5
12 3 (0.43%) REST
Miscellaneous
1 67 (9.54%) Analytical Skills
2 24 (3.42%) Computer Science
3 20 (2.85%) Management Information System
3 20 (2.85%) Replication
4 19 (2.71%) Blackberry
5 16 (2.28%) Clustering
5 16 (2.28%) Enterprise Software
5 16 (2.28%) Open Source
6 13 (1.85%) Data Integration
6 13 (1.85%) Mobile App
7 12 (1.71%) SWIFT
8 10 (1.42%) Video Conferencing
8 10 (1.42%) iPhone
9 9 (1.28%) iPad
9 9 (1.28%) Visualisation
10 8 (1.14%) HACMP
11 7 (1.00%) Mathematics
12 6 (0.85%) IVR
12 6 (0.85%) EFT
12 6 (0.85%) NHS
Operating Systems
1 351 (50.00%) Windows
2 143 (20.37%) Linux
3 102 (14.53%) UNIX
4 97 (13.82%) Windows Server 2008
5 78 (11.11%) Windows 7
6 56 (7.98%) Windows Server 2003
7 53 (7.55%) Red Hat Enterprise Linux
8 38 (5.41%) Windows 8
9 31 (4.42%) Windows XP
10 28 (3.99%) AIX
11 26 (3.70%) Solaris
11 26 (3.70%) Windows Server 2012
12 17 (2.42%) Mac OS X
13 12 (1.71%) Apple iOS
14 8 (1.14%) HPUX
15 5 (0.71%) Mac OS
15 5 (0.71%) CentOS
16 4 (0.57%) Oracle Linux
16 4 (0.57%) Android
17 3 (0.43%) SUSE
Processes & Methodologies
1 162 (23.08%) ITIL
2 46 (6.55%) Change Management
3 43 (6.13%) Project Management
4 31 (4.42%) Service Management
5 28 (3.99%) ERP
5 28 (3.99%) Disaster Recovery
5 28 (3.99%) Asset Management
5 28 (3.99%) Incident Management
5 28 (3.99%) Problem Management
6 27 (3.85%) Time Management
7 26 (3.70%) Agile Software Development
7 26 (3.70%) Migration
8 25 (3.56%) Continuous Improvement
9 24 (3.42%) Service Delivery
10 22 (3.13%) Systems Analysis
11 21 (2.99%) Root Cause Analysis
12 20 (2.85%) CRM
13 18 (2.56%) Configuration Management
14 16 (2.28%) Business Continuity
14 16 (2.28%) Document Management
Programming Languages
1 225 (32.05%) SQL
2 50 (7.12%) Java
3 29 (4.13%) JavaScript
4 28 (3.99%) Shell Script
5 27 (3.85%) Perl
6 26 (3.70%) PowerShell
7 21 (2.99%) Python
8 20 (2.85%) T-SQL
9 16 (2.28%) C#
10 14 (1.99%) VBScript
10 14 (1.99%) Bash Shell
11 13 (1.85%) VB
12 12 (1.71%) PHP
12 12 (1.71%) VBA
13 10 (1.42%) ActionScript
13 10 (1.42%) PL/SQL
14 9 (1.28%) C
15 7 (1.00%) ABAP
16 6 (0.85%) C++
17 4 (0.57%) PeopleCode
Qualifications
1 76 (10.83%) Degree
2 47 (6.70%) Microsoft Certification
3 28 (3.99%) MCSE
4 21 (2.99%) Security Cleared
5 15 (2.14%) CCSA
5 15 (2.14%) CCSE
6 13 (1.85%) AAT
7 11 (1.57%) MCP
7 11 (1.57%) Cisco Certification
8 10 (1.42%) ITIL Certification
9 9 (1.28%) SC Cleared
9 9 (1.28%) HND
10 8 (1.14%) CCNA
11 7 (1.00%) A+ Certification
11 7 (1.00%) ACCA
12 6 (0.85%) VMware Certified Professional (VCP)
12 6 (0.85%) CCNP
13 5 (0.71%) SAP Certification
13 5 (0.71%) HNC
13 5 (0.71%) IBM Certification
Quality Assurance & Compliance
1 41 (5.84%) SLA
2 15 (2.14%) QA
3 14 (1.99%) PCI DSS
4 12 (1.71%) ISO 9001
5 8 (1.14%) ISO/IEC 27001
6 4 (0.57%) HL7
7 1 (0.14%) COBIT
7 1 (0.14%) 21 CFR Part 11
7 1 (0.14%) GAMP
7 1 (0.14%) GMP
System Software
1 94 (13.39%) Active Directory
2 92 (13.11%) VMware Infrastructure
3 44 (6.27%) Hyper-V
4 32 (4.56%) XenServer
5 19 (2.71%) XenDesktop
6 16 (2.28%) vSphere
6 16 (2.28%) VMware ESX
7 13 (1.85%) XenApp
7 13 (1.85%) VMware ESXi
8 11 (1.57%) Tivoli Workload Scheduler
9 9 (1.28%) Xen
10 8 (1.14%) Samba
10 8 (1.14%) NFS
10 8 (1.14%) GPFS
11 5 (0.71%) Microsoft App-V
12 3 (0.43%) Terminal Server
12 3 (0.43%) UAG
13 2 (0.28%) vCloud
13 2 (0.28%) VMware Workstation
14 1 (0.14%) Oracle RMAN
Systems Management
1 29 (4.13%) SCCM
2 25 (3.56%) Tivoli
3 22 (3.13%) Backup Exec
4 17 (2.42%) Tivoli Monitoring
4 17 (2.42%) Norton AntiVirus
5 9 (1.28%) Control-M
6 8 (1.14%) Tivoli NetView
6 8 (1.14%) Tivoli Configuration Manager
6 8 (1.14%) SCOM
6 8 (1.14%) Bcfg2
7 6 (0.85%) WSUS
8 4 (0.57%) Nagios
8 4 (0.57%) NetBackup
9 3 (0.43%) Foglight
9 3 (0.43%) Opsview
10 2 (0.28%) Symantec Enterprise Vault
10 2 (0.28%) SCOrch
10 2 (0.28%) BMC PATROL
10 2 (0.28%) WMI
10 2 (0.28%) Sysprep
Vendors
1 169 (24.07%) Microsoft
2 159 (22.65%) Oracle
3 126 (17.95%) VMware
4 83 (11.82%) Citrix
5 55 (7.83%) Cisco
6 49 (6.98%) IBM
7 47 (6.70%) Red Hat
8 46 (6.55%) Lotus
9 42 (5.98%) SAP
10 33 (4.70%) HP
11 30 (4.27%) CheckPoint
12 21 (2.99%) Symantec
13 19 (2.71%) Juniper
13 19 (2.71%) NetApp
14 17 (2.42%) Sun
15 15 (2.14%) Sophos
15 15 (2.14%) WatchGuard
15 15 (2.14%) Kaspersky
16 14 (1.99%) Apple
17 11 (1.57%) Sybase
Aldershot, Hampshire
Experis Ltd
Salary: £30000.00 - £45000.00 per annum + benefits
Posted: 3 hours ago
Chesterfield, Derbyshire
Experis Ltd
Salary: £30000.00 - £45000.00 per annum + benefits
Posted: 3 hours ago
Luton, Bedfordshire
SPS Resourcing
Salary: From £45,000 to £51,000 per annum Includes Excellent Bonus & Benefits
Posted: 16 hours ago
London
Harvey Nash plc
Salary: £25000 - £30000 per annum
Posted: 19 hours ago
Cambridge, Cambridgeshire
ECM Selection
Salary: to £30k
Posted: 21 hours ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 22 hours ago
Dunstable, Bedfordshire
CPS Group UK
Salary: £35000 - £40000 per annum + excellent benefits
Posted: 3 days ago
Bracknell, Berkshire
Portal Partnership Ltd
Posted: 3 days ago
Burton-On-Trent, Staffordshire
Bluetownonline
Salary: Competitive
Posted: 4 days ago
North West London
Soundnet Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
City, London
ISL
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago
Northampton, Northamptonshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 days ago
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 6 days ago
Andover, Hampshire
Premier Group Recruitment
Salary: £23000 - £24500 per annum + 5% Bonus
Posted: 6 days ago
London
Harris Rubbert Associates
Salary: From £45,000 to £52,000 per annum + Excellent Benefits
Posted: 6 days ago
North West London
Complete Tech Limited
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago
Bedfordshire
Verticality Ltd
Salary: £38000 to £40000 per annum
Posted: 6 days ago
City, London
Argus Media
Salary: Competitive salary and benefits package
Posted: 6 days ago
Andover, Hampshire
Ampersand Consulting
Salary: £24500 per annum + Benefits
Posted: 6 days ago
City, London
onefinestay
Salary: From £26,000 to £28,000 per annum
Posted: 10 days ago