The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 86 109 70
Rank change year-on-year
+23 -39
Permanent jobs citing Service Management 187 164 203
As % of all permanent IT jobs located in Yorkshire 2.80% 2.31% 3.65%
As % of the Processes & Methodologies category 3.25% 2.77% 4.49%
Number of salaries quoted 122 131 112
Average salary £37,500 £45,000 £42,500
Average salary % change year-on-year
-16.66% +5.88%
90% offered a salary of more than £25,000 £25,000 £29,000
10% offered a salary of more than £52,500 £70,000 £65,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5750 5927 4521
As % of all permanent IT jobs located in Yorkshire 86.06% 83.37% 81.27%
Number of salaries quoted 4610 4697 3503
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +35 148 £37,250 -17.22% 10
South Yorkshire -8 20 £39,000 +4.00%
North Yorkshire +11 17 £30,000 -45.45%
East Yorkshire - 1 £36,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 May 2015, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 271 (72.65%) ITIL
2 111 (29.76%) Finance
3 98 (26.27%) Microsoft
4 88 (23.59%) Windows
5 86 (23.06%) Service Delivery
6 75 (20.11%) ITSM
7 72 (19.30%) Project Management
8 58 (15.55%) SLA
9 57 (15.28%) Active Directory
9 57 (15.28%) MS Excel
10 53 (14.21%) MS Office
11 51 (13.67%) Change Management
12 50 (13.40%) Degree
13 49 (13.14%) SQL Server
14 46 (12.33%) Windows 7
15 45 (12.06%) Agile Software Development
16 38 (10.19%) PRINCE2
17 36 (9.65%) Incident Management
18 35 (9.38%) ITIL Certification
19 34 (9.12%) Problem Management
20 33 (8.85%) Coaching
20 33 (8.85%) Microsoft Certification
21 31 (8.31%) SQL
22 26 (6.97%) VMware
22 26 (6.97%) Stakeholder Management
23 25 (6.70%) .NET
23 25 (6.70%) MCDST
24 24 (6.43%) Analytical Skills
24 24 (6.43%) Management Information System
24 24 (6.43%) Disaster Recovery

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 May 2015, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (3.49%) IIS
2 12 (3.22%) MS Exchange
3 9 (2.41%) Blackberry Enterprise Server
4 8 (2.14%) BizTalk Server
5 7 (1.88%) SharePoint
6 5 (1.34%) WebLogic
7 4 (1.07%) Exchange Server 2010
7 4 (1.07%) Tuxedo
8 2 (0.54%) Lync
8 2 (0.54%) Apache
9 1 (0.27%) Oracle Workflow
9 1 (0.27%) Tomcat
9 1 (0.27%) nginx
Applications
1 57 (15.28%) MS Excel
2 53 (14.21%) MS Office
3 12 (3.22%) MS Project
4 9 (2.41%) MS Visio
5 8 (2.14%) Spreadsheet
6 3 (0.80%) MS PowerPoint
Business Applications
1 8 (2.14%) Dynamics CRM
2 6 (1.61%) Oracle Procure-to-Pay
3 4 (1.07%) Oracle BPM
3 4 (1.07%) Oracle EBS
4 3 (0.80%) Dynamics NAV
5 2 (0.54%) Remedy ITSM
5 2 (0.54%) Oracle Applications
6 1 (0.27%) Summit
6 1 (0.27%) SAP Oil and Gas
6 1 (0.27%) assyst
Cloud Services
1 2 (0.54%) SaaS
1 2 (0.54%) Mimecast
2 1 (0.27%) Office 365
2 1 (0.27%) Microsoft Azure
2 1 (0.27%) Amazon AWS
Communications & Networking
1 20 (5.36%) DNS
2 18 (4.83%) SAN
3 16 (4.29%) TCP/IP
4 15 (4.02%) Intranet
5 14 (3.75%) Internet
6 13 (3.49%) Firewall
7 8 (2.14%) VoIP
8 6 (1.61%) FTP
9 5 (1.34%) LDAP
9 5 (1.34%) DHCP
10 4 (1.07%) 4G
10 4 (1.07%) Radio Access Network
10 4 (1.07%) 3G
10 4 (1.07%) 2G
11 3 (0.80%) WAN
11 3 (0.80%) LAN
12 2 (0.54%) Cisco ASA
12 2 (0.54%) Cisco Nexus
12 2 (0.54%) MPLS
12 2 (0.54%) Extranet
Database & Business Intelligence
1 49 (13.14%) SQL Server
2 19 (5.09%) SQL Server Reporting Services
3 15 (4.02%) SQL Server 2008
4 14 (3.75%) Oracle Reports
5 11 (2.95%) Oracle Database
6 9 (2.41%) SQL Server Integration Services
7 7 (1.88%) Oracle Database 12c
8 6 (1.61%) Oracle BI EE
8 6 (1.61%) MySQL
9 4 (1.07%) Oracle Database 11g
9 4 (1.07%) Relational Database
9 4 (1.07%) SQLPlus
9 4 (1.07%) RDBMS
9 4 (1.07%) Data Warehouse
9 4 (1.07%) Essbase
10 3 (0.80%) DTS
10 3 (0.80%) SQL Server 2005
11 2 (0.54%) SQL Server Analysis Services
11 2 (0.54%) Oracle ODI
11 2 (0.54%) TKPROF
Development Applications
1 12 (3.22%) Visual Studio
2 10 (2.68%) Oracle Forms
3 4 (1.07%) JIRA
4 3 (0.80%) Team Foundation Server
5 1 (0.27%) FrontPage
General
1 111 (29.76%) Finance
2 19 (5.09%) Telecoms
3 14 (3.75%) Marketing
3 14 (3.75%) Legal
4 13 (3.49%) Law
5 12 (3.22%) Retail
6 11 (2.95%) Pharmaceutical
7 6 (1.61%) Local Government
8 5 (1.34%) Manufacturing
8 5 (1.34%) Electronics
8 5 (1.34%) French Language
9 2 (0.54%) Banking
9 2 (0.54%) Back Office
9 2 (0.54%) Military
10 1 (0.27%) Advertising
10 1 (0.27%) Billing
10 1 (0.27%) German Language
10 1 (0.27%) Polish Language
Job Titles
1 90 (24.13%) Analyst
2 89 (23.86%) Service Manager
3 46 (12.33%) Delivery Manager
4 43 (11.53%) Service Analyst
5 41 (10.99%) Services Delivery Manager
6 36 (9.65%) Service Desk Analyst
7 29 (7.77%) Support Analyst
8 27 (7.24%) Technical Analyst
9 26 (6.97%) Project Manager
10 24 (6.43%) IT Services Manager
11 20 (5.36%) Technical Support
12 16 (4.29%) Technical Support Analyst
13 13 (3.49%) Applications Support
13 13 (3.49%) Security Consultant
13 13 (3.49%) Consultant
13 13 (3.49%) IT Services Delivery Manager
14 12 (3.22%) Developer
15 11 (2.95%) Transition Manager
15 11 (2.95%) IT Project Manager
16 10 (2.68%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 25 (6.70%) .NET
2 14 (3.75%) Web Services
3 13 (3.49%) XML
4 9 (2.41%) HTML
4 9 (2.41%) CSS
4 9 (2.41%) jQuery
5 8 (2.14%) Middleware
6 7 (1.88%) WinForms
6 7 (1.88%) .NET Framework
7 5 (1.34%) ASP.NET
8 4 (1.07%) Oracle GoldenGate
9 3 (0.80%) SOAP
9 3 (0.80%) REST
9 3 (0.80%) LINQ
9 3 (0.80%) Ajax
10 1 (0.27%) LAMP
10 1 (0.27%) Twitter Bootstrap
10 1 (0.27%) WebCenter
10 1 (0.27%) Laravel
10 1 (0.27%) WCF
Miscellaneous
1 24 (6.43%) Analytical Skills
1 24 (6.43%) Management Information System
2 17 (4.56%) NHS
3 11 (2.95%) Replication
4 9 (2.41%) Blackberry
5 8 (2.14%) Client/Server
6 5 (1.34%) Computer Science
7 4 (1.07%) Statistics
7 4 (1.07%) Enterprise Software
7 4 (1.07%) Data Structures
7 4 (1.07%) GIS
8 3 (0.80%) Mobile App
9 2 (0.54%) CMDB
9 2 (0.54%) E-Learning
10 1 (0.27%) DTV
10 1 (0.27%) Mainframe
10 1 (0.27%) User Experience
10 1 (0.27%) PKI
10 1 (0.27%) Mathematics
Operating Systems
1 88 (23.59%) Windows
2 46 (12.33%) Windows 7
3 19 (5.09%) UNIX
4 17 (4.56%) Linux
5 15 (4.02%) Windows XP
6 11 (2.95%) Windows Server 2003
6 11 (2.95%) Windows Server 2008
7 8 (2.14%) Windows Server 2012
8 6 (1.61%) CentOS
9 5 (1.34%) Apple iOS
9 5 (1.34%) Ubuntu
10 4 (1.07%) Solaris
11 3 (0.80%) Red Hat Enterprise Linux
11 3 (0.80%) Android
12 2 (0.54%) Windows 2000 Server
12 2 (0.54%) Windows 8
13 1 (0.27%) AIX
13 1 (0.27%) HPUX
13 1 (0.27%) Windows Phone
13 1 (0.27%) Mac OS
Processes & Methodologies
1 271 (72.65%) ITIL
2 86 (23.06%) Service Delivery
3 75 (20.11%) ITSM
4 72 (19.30%) Project Management
5 51 (13.67%) Change Management
6 45 (12.06%) Agile Software Development
7 38 (10.19%) PRINCE2
8 36 (9.65%) Incident Management
9 34 (9.12%) Problem Management
10 33 (8.85%) Coaching
11 26 (6.97%) Stakeholder Management
12 24 (6.43%) Disaster Recovery
13 22 (5.90%) Capacity Management
14 21 (5.63%) Line Management
14 21 (5.63%) Business Continuity
15 20 (5.36%) Mentoring
15 20 (5.36%) Continuous Improvement
15 20 (5.36%) Release Management
15 20 (5.36%) Performance Management
16 19 (5.09%) People Management
Programming Languages
1 31 (8.31%) SQL
2 17 (4.56%) T-SQL
3 16 (4.29%) C#
4 10 (2.68%) JavaScript
5 9 (2.41%) C
6 7 (1.88%) Perl
6 7 (1.88%) Shell Script
7 6 (1.61%) PowerShell
8 5 (1.34%) Python
8 5 (1.34%) Bash Shell
9 4 (1.07%) Korn
9 4 (1.07%) sed
9 4 (1.07%) PL/SQL
9 4 (1.07%) AWK
10 2 (0.54%) Java
11 1 (0.27%) PHP
Qualifications
1 50 (13.40%) Degree
2 35 (9.38%) ITIL Certification
3 33 (8.85%) Microsoft Certification
4 25 (6.70%) MCDST
5 21 (5.63%) ITIL Foundation Certificate
6 17 (4.56%) CISSP
7 16 (4.29%) MOS
8 9 (2.41%) MCP
9 8 (2.14%) PRINCE2 Practitioner
10 6 (1.61%) Cisco Certification
10 6 (1.61%) PMP
10 6 (1.61%) PMI Certification
11 5 (1.34%) ISEB
11 5 (1.34%) PRINCE2 Certification
12 4 (1.07%) MCTS
12 4 (1.07%) CCNA
12 4 (1.07%) OCP
12 4 (1.07%) Oracle Certification
12 4 (1.07%) MCSE
12 4 (1.07%) HNC
Quality Assurance & Compliance
1 58 (15.55%) SLA
2 17 (4.56%) ISO/IEC 27001
3 14 (3.75%) PCI DSS
4 6 (1.61%) QA
5 1 (0.27%) Sarbanes-Oxley
5 1 (0.27%) Solvency II
System Software
1 57 (15.28%) Active Directory
2 16 (4.29%) VMware Infrastructure
3 10 (2.68%) XenApp
3 10 (2.68%) VMware ESX
4 6 (1.61%) vSphere
5 5 (1.34%) Hyper-V
6 4 (1.07%) VMware Server
6 4 (1.07%) Oracle RAC
7 3 (0.80%) XenDesktop
8 2 (0.54%) NFS
Systems Management
1 12 (3.22%) SCCM
2 8 (2.14%) SCOM
3 5 (1.34%) Norton AntiVirus
4 4 (1.07%) Oracle RMAN
5 3 (0.80%) Oracle Enterprise Manager
6 2 (0.54%) Data Guard
6 2 (0.54%) SCDPM
Vendors
1 98 (26.27%) Microsoft
2 26 (6.97%) VMware
3 21 (5.63%) Oracle
4 17 (4.56%) Splunk
5 15 (4.02%) Citrix
6 14 (3.75%) ArcSight
6 14 (3.75%) HP
6 14 (3.75%) Cisco
7 8 (2.14%) Remedy
7 8 (2.14%) CheckPoint
8 5 (1.34%) SAP
8 5 (1.34%) Symantec
9 4 (1.07%) EMC
9 4 (1.07%) Ericsson
9 4 (1.07%) Hyperion
9 4 (1.07%) Siebel
9 4 (1.07%) Amdocs
9 4 (1.07%) ATG
10 3 (0.80%) Computacenter
10 3 (0.80%) Red Hat
Wakefield, West Yorkshire
Lea Consultancy Ltd
Posted: 2 days ago
East Riding
Nigel Frank International Ltd
Posted: 4 days ago
Leeds, West Yorkshire
Cyber Team
Salary: From £40,000 to £47,000 per annum DOE
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £55,000 per annum
Posted: 5 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Head Resourcing
Salary: £35000 - £39000 per annum + pension, bonus, parking, etc.
Posted: 5 days ago
Leeds
ASDA
Salary: £0 - £45,000 per year
Posted: 6 days ago
Leeds
Interquest - IQ ERP
Salary: £24000 - £28000 per annum + Full Benefits inc training
Posted: 13 days ago