The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 109 99 84
Rank change year-on-year
-10 -15
Permanent jobs citing Service Management 187 165 176
As % of all permanent IT jobs located in Yorkshire 2.47% 2.79% 3.05%
As % of the Processes & Methodologies category 2.91% 3.28% 3.81%
Number of salaries quoted 141 98 112
Average salary £37,939 £45,000 £40,000
Average salary % change year-on-year
-15.69% +12.50%
90% offered a salary of more than £21,150 £27,000 £25,000
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6427 5030 4614
As % of all permanent IT jobs located in Yorkshire 85.00% 84.91% 79.97%
Number of salaries quoted 5112 3939 3802
Average salary £40,000 £39,000 £37,500
Average salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 21 November 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +4 162 £37,500 -16.66% 22
North Yorkshire -2 13 £43,500 +62.61% 1
South Yorkshire -34 13 £40,750 +1.87% 1
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 21 November 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 274 (67.32%) ITIL
2 107 (26.29%) Service Delivery
3 99 (24.32%) Microsoft
4 93 (22.85%) Finance
5 92 (22.60%) ITSM
6 83 (20.39%) Windows
7 74 (18.18%) UNIX
8 63 (15.48%) SLA
9 60 (14.74%) SQL Server
10 53 (13.02%) ITIL Certification
10 53 (13.02%) Change Management
11 52 (12.78%) Project Management
11 52 (12.78%) MS Excel
12 46 (11.30%) Firewall
13 44 (10.81%) Linux
14 43 (10.57%) Problem Management
15 42 (10.32%) DNS
16 41 (10.07%) Supplier Management
17 40 (9.83%) Active Directory
18 39 (9.58%) SQL
18 39 (9.58%) MS Office
19 38 (9.34%) Oracle
20 37 (9.09%) Continuous Improvement
20 37 (9.09%) Analytical Skills
21 36 (8.85%) E-Commerce
22 35 (8.60%) TCP/IP
22 35 (8.60%) SAN
23 34 (8.35%) HP
24 33 (8.11%) Shell Script
24 33 (8.11%) Agile Software Development

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 21 November 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (6.14%) SharePoint
2 14 (3.44%) MS Exchange
2 14 (3.44%) Blackberry Enterprise Server
3 12 (2.95%) BizTalk Server
4 7 (1.72%) Lync
5 6 (1.47%) Exchange Server 2010
6 5 (1.23%) MS Project Server
6 5 (1.23%) SAS
7 4 (0.98%) IIS
7 4 (0.98%) Exchange Server 2013
8 3 (0.74%) Apache
9 2 (0.49%) CMS
9 2 (0.49%) SharePoint 2010
9 2 (0.49%) SharePoint 2013
9 2 (0.49%) WebSphere
10 1 (0.25%) Exchange Server 2007
10 1 (0.25%) Oracle Workflow
10 1 (0.25%) Tomcat
10 1 (0.25%) JBoss
10 1 (0.25%) IBM Notes
Applications
1 52 (12.78%) MS Excel
2 39 (9.58%) MS Office
3 10 (2.46%) MS PowerPoint
4 7 (1.72%) MS Visio
5 5 (1.23%) MS Project
6 2 (0.49%) Photoshop
6 2 (0.49%) Fireworks
Business Applications
1 5 (1.23%) Oracle EBS
1 5 (1.23%) BASE24
1 5 (1.23%) Dynamics CRM
2 4 (0.98%) Dynamics AX
2 4 (0.98%) Oracle BPM
3 2 (0.49%) Remedy ITSM
4 1 (0.25%) assyst
Cloud Services
1 5 (1.23%) Office 365
2 4 (0.98%) Google Apps
3 2 (0.49%) SaaS
4 1 (0.25%) Cloud Computing
Communications & Networking
1 46 (11.30%) Firewall
2 42 (10.32%) DNS
3 35 (8.60%) TCP/IP
3 35 (8.60%) SAN
4 10 (2.46%) DHCP
4 10 (2.46%) Wireless
5 9 (2.21%) VoIP
5 9 (2.21%) SSL
6 8 (1.97%) Internet
6 8 (1.97%) LDAP
7 6 (1.47%) FTP
7 6 (1.47%) Asterisk PBX
8 5 (1.23%) Cisco IOS
8 5 (1.23%) Unified Communications
8 5 (1.23%) WAN
8 5 (1.23%) POP3
8 5 (1.23%) SMS
9 4 (0.98%) LAN
9 4 (0.98%) S/MIME
9 4 (0.98%) Junos
Database & Business Intelligence
1 60 (14.74%) SQL Server
2 11 (2.70%) SQL Server Reporting Services
3 10 (2.46%) Oracle Database
4 8 (1.97%) Oracle Database 11g
5 6 (1.47%) SQL Server 2008
6 5 (1.23%) MySQL
7 3 (0.74%) Data Mining
7 3 (0.74%) Big Data
8 2 (0.49%) Essbase
8 2 (0.49%) Oracle Reports
8 2 (0.49%) MS Access
8 2 (0.49%) Data Warehouse
9 1 (0.25%) DB2
9 1 (0.25%) Oracle Database 10g
9 1 (0.25%) Oracle BI Publisher
9 1 (0.25%) Hadoop
9 1 (0.25%) SQL Server Integration Services
Development Applications
1 12 (2.95%) Visual Studio
2 7 (1.72%) ClearCase
2 7 (1.72%) ClearQuest
3 2 (0.49%) Dreamweaver
4 1 (0.25%) Oracle Forms
4 1 (0.25%) Oracle APEX
4 1 (0.25%) Team Foundation Server
General
1 93 (22.85%) Finance
2 22 (5.41%) Retail
3 12 (2.95%) Marketing
4 11 (2.70%) Legal
5 10 (2.46%) Banking
6 9 (2.21%) French Language
7 7 (1.72%) Manufacturing
7 7 (1.72%) Advertising
8 5 (1.23%) Telecoms
9 4 (0.98%) Law
9 4 (0.98%) Pharmaceutical
9 4 (0.98%) Back Office
10 3 (0.74%) Local Government
11 2 (0.49%) Publishing
12 1 (0.25%) Automotive
Job Titles
1 124 (30.47%) Analyst
2 74 (18.18%) Service Manager
3 41 (10.07%) Service Analyst
4 27 (6.63%) Architect
5 26 (6.39%) Delivery Manager
6 25 (6.14%) Services Delivery Manager
7 23 (5.65%) Service Desk Analyst
7 23 (5.65%) Support Analyst
8 22 (5.41%) Technical Analyst
9 21 (5.16%) Administrator
10 19 (4.67%) Project Manager
11 18 (4.42%) Applications Support
11 18 (4.42%) Change Analyst
12 16 (3.93%) Systems Administrator
13 15 (3.69%) Coordinator
13 15 (3.69%) Linux Administrator
14 14 (3.44%) Problem Analyst
15 13 (3.19%) Applications Support Analyst
16 12 (2.95%) Consultant
17 11 (2.70%) Team Leader
Libraries, Frameworks & Software Standards
1 24 (5.90%) HTML
1 24 (5.90%) XML
2 22 (5.41%) CSS
3 21 (5.16%) .NET
4 13 (3.19%) ASP.NET
5 12 (2.95%) J2EE
6 10 (2.46%) jQuery
7 7 (1.72%) HTML5
8 5 (1.23%) Middleware
9 4 (0.98%) Oracle Fusion
10 3 (0.74%) LAMP
10 3 (0.74%) SOAP
10 3 (0.74%) REST
11 2 (0.49%) CSS3
11 2 (0.49%) Itk
11 2 (0.49%) .NET Framework
11 2 (0.49%) JSON
11 2 (0.49%) Apache Flex
11 2 (0.49%) WCF
11 2 (0.49%) Web Services
Miscellaneous
1 37 (9.09%) Analytical Skills
2 28 (6.88%) Management Information System
3 16 (3.93%) Replication
4 14 (3.44%) Client/Server
5 13 (3.19%) Blackberry
6 9 (2.21%) Clustering
6 9 (2.21%) CMDB
7 8 (1.97%) Social Media
8 5 (1.23%) Blog
8 5 (1.23%) HACMP
8 5 (1.23%) Statistics
9 4 (0.98%) iPad
9 4 (0.98%) NHS
10 3 (0.74%) HP StorageWorks
11 2 (0.49%) iPhone
11 2 (0.49%) Visualisation
11 2 (0.49%) Mainframe
11 2 (0.49%) IVR
11 2 (0.49%) VSAM
11 2 (0.49%) PDA
Operating Systems
1 83 (20.39%) Windows
2 74 (18.18%) UNIX
3 44 (10.81%) Linux
4 23 (5.65%) Windows 7
5 18 (4.42%) Solaris
6 16 (3.93%) AIX
7 15 (3.69%) Red Hat Enterprise Linux
8 13 (3.19%) Windows XP
9 10 (2.46%) Windows Server 2003
9 10 (2.46%) HPUX
10 9 (2.21%) Windows Server 2008
11 6 (1.47%) CentOS
12 4 (0.98%) Android
13 3 (0.74%) Windows Server 2012
14 2 (0.49%) zOS
Processes & Methodologies
1 274 (67.32%) ITIL
2 107 (26.29%) Service Delivery
3 92 (22.60%) ITSM
4 53 (13.02%) Change Management
5 52 (12.78%) Project Management
6 43 (10.57%) Problem Management
7 41 (10.07%) Supplier Management
8 37 (9.09%) Continuous Improvement
9 36 (8.85%) E-Commerce
10 33 (8.11%) Agile Software Development
11 32 (7.86%) PRINCE2
12 31 (7.62%) Incident Management
13 30 (7.37%) Business Continuity
14 27 (6.63%) Disaster Recovery
14 27 (6.63%) Stakeholder Management
14 27 (6.63%) Release Management
14 27 (6.63%) Performance Monitoring
15 26 (6.39%) Coaching
16 25 (6.14%) Performance Tuning
17 21 (5.16%) Mentoring
Programming Languages
1 39 (9.58%) SQL
2 33 (8.11%) Shell Script
3 23 (5.65%) Perl
4 21 (5.16%) C#
5 17 (4.18%) Java
6 11 (2.70%) JavaScript
7 10 (2.46%) T-SQL
8 8 (1.97%) C++
9 6 (1.47%) PL/SQL
9 6 (1.47%) PowerShell
10 4 (0.98%) C
11 3 (0.74%) Python
12 2 (0.49%) FoxPro (VFP)
12 2 (0.49%) Assembly Language
12 2 (0.49%) REXX
12 2 (0.49%) COBOL
12 2 (0.49%) Bash Shell
12 2 (0.49%) VBA
13 1 (0.25%) PHP
13 1 (0.25%) VB.NET
Qualifications
1 53 (13.02%) ITIL Certification
2 16 (3.93%) ITIL Foundation Certificate
3 13 (3.19%) Degree
3 13 (3.19%) Microsoft Certification
4 10 (2.46%) Security Cleared
5 5 (1.23%) Cisco Certification
5 5 (1.23%) MCP
6 4 (0.98%) CCNA
6 4 (0.98%) MCDST
7 3 (0.74%) MCTS
7 3 (0.74%) ICAEW
7 3 (0.74%) ACCA
7 3 (0.74%) CCA
7 3 (0.74%) Citrix Certification
7 3 (0.74%) MCSA
7 3 (0.74%) PRINCE2 Certification
7 3 (0.74%) CIPFA
7 3 (0.74%) CIMA
8 2 (0.49%) MOS
8 2 (0.49%) ISEB
Quality Assurance & Compliance
1 63 (15.48%) SLA
2 28 (6.88%) QA
3 11 (2.70%) ISO/IEC 27001
4 10 (2.46%) PCI DSS
5 5 (1.23%) ISO 8583
6 4 (0.98%) COBIT
7 2 (0.49%) HL7
7 2 (0.49%) ISO 9001
8 1 (0.25%) Sarbanes-Oxley
8 1 (0.25%) ISO 14001
System Software
1 40 (9.83%) Active Directory
2 21 (5.16%) VMware Infrastructure
3 18 (4.42%) VMware ESX
4 9 (2.21%) XenApp
5 7 (1.72%) Samba
6 5 (1.23%) GPFS
7 4 (0.98%) Hyper-V
7 4 (0.98%) VMware Workstation
7 4 (0.98%) Oracle RMAN
7 4 (0.98%) Oracle RAC
7 4 (0.98%) VMware Server
8 3 (0.74%) vSphere
9 2 (0.49%) ACF2
9 2 (0.49%) Tivoli Workload Scheduler
9 2 (0.49%) RACF
10 1 (0.25%) Xen
10 1 (0.25%) UAG
10 1 (0.25%) VMware ESXi
Systems Management
1 7 (1.72%) SCCM
2 6 (1.47%) SCOM
2 6 (1.47%) Norton AntiVirus
3 4 (0.98%) Data Guard
3 4 (0.98%) Symantec Enterprise Vault
3 4 (0.98%) Tivoli
4 3 (0.74%) WSUS
5 2 (0.49%) CA Endevor
5 2 (0.49%) NetBackup
Vendors
1 99 (24.32%) Microsoft
2 38 (9.34%) Oracle
3 34 (8.35%) HP
4 31 (7.62%) VMware
5 27 (6.63%) Cisco
6 15 (3.69%) Citrix
6 15 (3.69%) Red Hat
6 15 (3.69%) CheckPoint
7 13 (3.19%) Symantec
8 11 (2.70%) ServiceNow
9 10 (2.46%) 3PAR
10 6 (1.47%) IBM
11 5 (1.23%) NCR
11 5 (1.23%) Veritas
12 4 (0.98%) NetApp
12 4 (0.98%) Google
12 4 (0.98%) Postini
13 3 (0.74%) Remedy
14 2 (0.49%) Apple
14 2 (0.49%) FrontRange
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + benefits
Posted: 2 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Leeds
DP Connect
Salary: £45000 - £50000 per annum
Posted: 3 days ago
Yorkshire
Harris Global
Salary: From £23,000 to £26,500 per annum
Posted: 3 days ago
West Yorkshire
Lorien Resourcing
Salary: £45000 - £52000 per annum + Bonus + Benefits
Posted: 3 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Bonus + Package
Posted: 3 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: 4 days ago
West Yorkshire
The Bridge Ltd
Salary: £40,000 per annum + Good Benefits + On-call
Posted: 4 days ago
Leeds
Capita - ITPS
Salary: £30000 - £37000 per annum + bonus and benefits
Posted: 5 days ago
Leeds
Computer Futures
Salary: £34000 - £45000 per annum + competitive
Posted: 5 days ago
Leeds, West Yorkshire
Search Consultancy
Salary: £25000 - £30000 per annum + Parking,Healthcare,free home Wifi
Posted: 6 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + benefits
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 6 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £23000.00 per annum
Posted: 6 days ago
Sheffield
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + excellent benefits
Posted: 9 days ago
York, North Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus Benefits
Posted: 10 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Benefits
Posted: 11 days ago
Leeds
Recruitment Genius
Salary: £30000 - £60000 per annum
Posted: 16 days ago
Bradford
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: 17 days ago