The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 99 99 114
Rank change year-on-year
0 +15
Permanent jobs citing Service Management 168 189 169
As % of all permanent IT jobs located in Yorkshire 2.64% 2.66% 2.54%
As % of the Processes & Methodologies category 3.04% 3.01% 2.98%
Number of salaries quoted 115 152 97
Average salary £38,500 £32,500 £38,000
Average salary % change year-on-year
+18.46% -14.47%
90% offered a salary of more than £21,000 £22,000 £22,200
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £43,423 £45,000 £43,164
% change year-on-year
-3.50% +4.25%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5525 6287 5668
As % of all permanent IT jobs located in Yorkshire 86.95% 88.35% 85.09%
Number of salaries quoted 4595 5175 4285
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 14 February 2016.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -25 106 £35,000 +4.47% 12
South Yorkshire +24 25 £77,500 +210.00% 4
North Yorkshire +30 22 £45,000 +12.50% 5
East Yorkshire +10 12 £20,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 14 February 2016, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 198 (57.56%) ITIL
2 98 (28.49%) Windows
3 91 (26.45%) Microsoft
4 78 (22.67%) Active Directory
5 68 (19.77%) MS Excel
5 68 (19.77%) Finance
6 65 (18.90%) ITSM
6 65 (18.90%) Service Delivery
7 59 (17.15%) Project Management
8 54 (15.70%) VMware
9 52 (15.12%) SQL Server
10 50 (14.53%) Degree
11 48 (13.95%) Disaster Recovery
12 41 (11.92%) ITIL V3
13 40 (11.63%) SQL
13 40 (11.63%) MS Office
13 40 (11.63%) Oracle
14 37 (10.76%) Remedy
14 37 (10.76%) HP
14 37 (10.76%) VMware Infrastructure
15 36 (10.47%) Incident Management
16 35 (10.17%) Microsoft Certification
16 35 (10.17%) Windows Server
17 34 (9.88%) Analytical Skills
17 34 (9.88%) SLA
17 34 (9.88%) Continuous Improvement
18 33 (9.59%) Cisco
19 32 (9.30%) Unix
19 32 (9.30%) Management Information System
19 32 (9.30%) Windows 7

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 14 February 2016, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (5.81%) MS Exchange
2 16 (4.65%) Exchange Server 2010
3 15 (4.36%) SharePoint
4 11 (3.20%) Skype for Business
5 10 (2.91%) IIS
6 8 (2.33%) Apache
6 8 (2.33%) Exchange Server 2003
6 8 (2.33%) WordPress
7 7 (2.03%) GlassFish
8 5 (1.45%) Blackberry Enterprise Server
9 4 (1.16%) Exchange Server 2013
10 3 (0.87%) CICS
10 3 (0.87%) Oracle Workflow
11 2 (0.58%) Confluence
Applications
1 68 (19.77%) MS Excel
2 40 (11.63%) MS Office
3 8 (2.33%) MS PowerPoint
3 8 (2.33%) MS Visio
4 4 (1.16%) Spreadsheet
5 2 (0.58%) Stata
6 1 (0.29%) MS Project
Business Applications
1 18 (5.23%) Remedy ITSM
2 7 (2.03%) Dynamics CRM
3 6 (1.74%) Dynamics AX
4 4 (1.16%) Sage 50
5 2 (0.58%) assyst
6 1 (0.29%) Dynamics NAV
Cloud Services
1 4 (1.16%) Amazon AWS
1 4 (1.16%) Microsoft Azure
1 4 (1.16%) SaaS
2 3 (0.87%) Office 365
3 2 (0.58%) IaaS
4 1 (0.29%) Azure Active Directory
4 1 (0.29%) PaaS
Communications & Networking
1 30 (8.72%) TCP/IP
2 28 (8.14%) DNS
2 28 (8.14%) Firewall
3 27 (7.85%) Internet
3 27 (7.85%) Intranet
4 12 (3.49%) WAN
5 10 (2.91%) LAN
5 10 (2.91%) SAN
5 10 (2.91%) VPN
6 8 (2.33%) InfiniBand
6 8 (2.33%) iSCSI
6 8 (2.33%) LDAP
7 7 (2.03%) Wireless
8 6 (1.74%) DHCP
9 5 (1.45%) BGP
9 5 (1.45%) Cisco ASA
9 5 (1.45%) Cisco ISE
9 5 (1.45%) MPLS
9 5 (1.45%) Network Security
9 5 (1.45%) VoIP
Database & Business Intelligence
1 52 (15.12%) SQL Server
2 16 (4.65%) Data Warehouse
2 16 (4.65%) Oracle Database
2 16 (4.65%) Oracle Database 11g
2 16 (4.65%) Oracle Database 12c
3 14 (4.07%) SQL Server 2012
4 13 (3.78%) SQL Server Reporting Services
5 9 (2.62%) SQL Server 2008
6 8 (2.33%) Oracle Exadata
6 8 (2.33%) SQL Server 2005
6 8 (2.33%) SQL Server Integration Services
7 6 (1.74%) Oracle BI EE
8 5 (1.45%) MySQL
9 2 (0.58%) BusinessObjects
9 2 (0.58%) QlikView
9 2 (0.58%) Relational Database
10 1 (0.29%) Informix
10 1 (0.29%) PowerPivot
Development Applications
1 7 (2.03%) JUnit
1 7 (2.03%) NetBeans
1 7 (2.03%) NUnit
1 7 (2.03%) Visual Studio
2 5 (1.45%) Octopus Deploy
3 2 (0.58%) JIRA
4 1 (0.29%) Oracle Forms
General
1 68 (19.77%) Finance
2 17 (4.94%) Marketing
2 17 (4.94%) Retail
3 15 (4.36%) Legal
4 14 (4.07%) Banking
5 12 (3.49%) Telecoms
6 5 (1.45%) Manufacturing
7 4 (1.16%) Billing
8 3 (0.87%) Publishing
9 2 (0.58%) Automotive
9 2 (0.58%) Back Office
9 2 (0.58%) Financial Institution
9 2 (0.58%) Pharmaceutical
10 1 (0.29%) Games
10 1 (0.29%) iGaming
10 1 (0.29%) Retail Banking
Job Titles
1 95 (27.62%) Analyst
2 51 (14.83%) Service Analyst
3 36 (10.47%) Service Desk Analyst
4 28 (8.14%) Service Manager
4 28 (8.14%) Test Leader
5 22 (6.40%) Support Analyst
6 21 (6.10%) Technical Analyst
7 16 (4.65%) Business Intelligence Manager
7 16 (4.65%) Data Manager
7 16 (4.65%) Finance Manager
7 16 (4.65%) IT Analyst
8 15 (4.36%) Administrator
9 14 (4.07%) Support Engineer
10 13 (3.78%) IT Manager
11 12 (3.49%) Applications Support
11 12 (3.49%) Systems Administrator
12 11 (3.20%) Technical Specialist
12 11 (3.20%) Technical Support
13 10 (2.91%) Team Leader
13 10 (2.91%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 22 (6.40%) Web Services
2 18 (5.23%) .NET
3 15 (4.36%) HTML
4 10 (2.91%) CSS
5 8 (2.33%) .NET Framework
5 8 (2.33%) CGI
5 8 (2.33%) Middleware
5 8 (2.33%) Oracle Fusion
6 7 (2.03%) Entity Framework
6 7 (2.03%) Java EE
6 7 (2.03%) JavaFX
6 7 (2.03%) JPA
6 7 (2.03%) JSON
6 7 (2.03%) XML
6 7 (2.03%) XSD
6 7 (2.03%) XSLT
7 4 (1.16%) ATL
8 3 (0.87%) HTML5
9 1 (0.29%) ASP.NET MVC
9 1 (0.29%) ASP.NET MVC 4
Miscellaneous
1 34 (9.88%) Analytical Skills
2 32 (9.30%) Management Information System
3 19 (5.52%) Data Centre
4 16 (4.65%) CMDB
5 10 (2.91%) Blackberry
5 10 (2.91%) NHS
5 10 (2.91%) Replication
6 8 (2.33%) Client/Server
7 7 (2.03%) Blog
7 7 (2.03%) Social Media
8 6 (1.74%) iSeries
9 5 (1.45%) Fintech
9 5 (1.45%) Mainframe
9 5 (1.45%) Tandem
10 4 (1.16%) Handset
10 4 (1.16%) HP Storage
10 4 (1.16%) PMI
10 4 (1.16%) User Experience
11 3 (0.87%) Life Science
11 3 (0.87%) Mobile App
Operating Systems
1 98 (28.49%) Windows
2 35 (10.17%) Windows Server
3 32 (9.30%) Unix
3 32 (9.30%) Windows 7
4 29 (8.43%) Linux
5 19 (5.52%) Windows Server 2008
6 17 (4.94%) Solaris
6 17 (4.94%) Windows Server 2012
7 8 (2.33%) Red Hat Enterprise Linux
8 7 (2.03%) HPUX
9 5 (1.45%) Mac OS X
10 4 (1.16%) Windows Server 2003
10 4 (1.16%) Windows XP
11 2 (0.58%) Android
11 2 (0.58%) Apple iOS
11 2 (0.58%) Mac OS
11 2 (0.58%) Windows 10
12 1 (0.29%) AIX
12 1 (0.29%) VMS
Processes & Methodologies
1 198 (57.56%) ITIL
2 65 (18.90%) ITSM
2 65 (18.90%) Service Delivery
3 59 (17.15%) Project Management
4 48 (13.95%) Disaster Recovery
5 41 (11.92%) ITIL V3
6 36 (10.47%) Incident Management
7 34 (9.88%) Continuous Improvement
8 31 (9.01%) Agile Software Development
9 29 (8.43%) Change Management
10 28 (8.14%) Data Management
10 28 (8.14%) Integration Testing
10 28 (8.14%) Non-Functional Testing
10 28 (8.14%) Stakeholder Management
10 28 (8.14%) Test Automation
11 26 (7.56%) Analytics
11 26 (7.56%) Problem Management
12 25 (7.27%) Business Intelligence
13 24 (6.98%) Resource Management
14 22 (6.40%) PRINCE2
Programming Languages
1 40 (11.63%) SQL
2 15 (4.36%) Shell Script
3 13 (3.78%) Perl
4 12 (3.49%) PowerShell
5 9 (2.62%) C#
6 8 (2.33%) PHP
7 7 (2.03%) Groovy
7 7 (2.03%) Java
7 7 (2.03%) Python
8 6 (1.74%) C
8 6 (1.74%) VBA
9 5 (1.45%) VB
10 2 (0.58%) JavaScript
11 1 (0.29%) Bash Shell
11 1 (0.29%) T-SQL
Qualifications
1 50 (14.53%) Degree
2 35 (10.17%) Microsoft Certification
3 27 (7.85%) MCP
4 26 (7.56%) ITIL Certification
5 19 (5.52%) MCDST
6 16 (4.65%) Security Cleared
7 14 (4.07%) ITIL Foundation Certificate
8 9 (2.62%) CCNA
8 9 (2.62%) Cisco Certification
9 8 (2.33%) MCSE
10 7 (2.03%) CCNP
11 6 (1.74%) MCITP
11 6 (1.74%) MOS
12 5 (1.45%) CCDA
12 5 (1.45%) CCIE
12 5 (1.45%) ISEB
13 4 (1.16%) PMI Certification
14 3 (0.87%) SC Cleared
15 2 (0.58%) CGEIT
15 2 (0.58%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 34 (9.88%) SLA
2 16 (4.65%) Data Quality
3 15 (4.36%) ISO/IEC 27001
4 10 (2.91%) QA
5 6 (1.74%) ISO 9001
6 3 (0.87%) COBIT
7 2 (0.58%) PCI DSS
System Software
1 78 (22.67%) Active Directory
2 37 (10.76%) VMware Infrastructure
3 15 (4.36%) VMware ESX
4 7 (2.03%) Microsoft App-V
4 7 (2.03%) vSphere
5 5 (1.45%) Hyper-V
5 5 (1.45%) Terminal Services
6 3 (0.87%) VMware ESXi
7 1 (0.29%) Citrix Presentation Server
7 1 (0.29%) Firmware
7 1 (0.29%) VMware Server
7 1 (0.29%) XenApp
Systems Management
1 17 (4.94%) SCCM
2 9 (2.62%) Systems Management Server (SMS)
3 8 (2.33%) Nagios
3 8 (2.33%) Oracle Enterprise Manager
3 8 (2.33%) Oracle ZFS
3 8 (2.33%) Puppet
3 8 (2.33%) WSUS
4 6 (1.74%) Graphite
4 6 (1.74%) Netcool
5 5 (1.45%) HP Operations Orchestration
5 5 (1.45%) HP UCMDB
5 5 (1.45%) Tivoli
6 4 (1.16%) OpenView
6 4 (1.16%) Opsview
7 2 (0.58%) Norton AntiVirus
8 1 (0.29%) Cisco CUCM
8 1 (0.29%) Cisco Prime
Vendors
1 91 (26.45%) Microsoft
2 54 (15.70%) VMware
3 40 (11.63%) Oracle
4 37 (10.76%) HP
4 37 (10.76%) Remedy
5 33 (9.59%) Cisco
6 22 (6.40%) Citrix
7 16 (4.65%) BMC
7 16 (4.65%) IBM
8 8 (2.33%) Red Hat
9 7 (2.03%) ServiceNow
10 6 (1.74%) 3PAR
10 6 (1.74%) Veritas
11 5 (1.45%) Apple
11 5 (1.45%) CheckPoint
11 5 (1.45%) Dynatrace
11 5 (1.45%) NetApp
11 5 (1.45%) NetIQ
11 5 (1.45%) Palo Alto
11 5 (1.45%) Polycom
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: Yesterday
Halifax, West Yorkshire
FT Select
Salary: Up to £25,000 per annum plus benefits
Posted: Yesterday
Sheffield, South Yorkshire
Hiring People
Salary: Competitive Salary based on experience
Posted: 2 days ago
Wakefield, West Yorkshire
Vertical IT
Salary: £18500 - £20500 per annum + benefits
Posted: 2 days ago
Castleford, West Yorkshire
Searchability
Posted: 2 days ago
Yorkshire
Nigel Frank International Ltd
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,500 per annum Up to £24.5K
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £50000 - £60000 per annum + Car Allowance + Pension + Bonus
Posted: 3 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 4 days ago
Leeds, West Yorkshire
Hydrogen Group
Salary: £35000.00 - £42000.00 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 5 days ago
Leeds, United Kingdom
Health & Social Care Information Centre
Posted: 5 days ago
Rotherham
Interquest - IQ Tech
Salary: £25000 - £35000 per annum
Posted: 10 days ago
Harrogate, North Yorkshire
elephantintheroom
Salary: From £50,000 to £60,000 per annum plus good benefits package
Posted: 11 days ago
South Yorkshire
Venturi
Salary: £20000 - £28000 per annum + Benefits
Posted: 11 days ago
Harrogate
Hays Specialist Recruitment
Salary: Competitive Salary
Posted: 12 days ago
Harrogate
Hays Specialist Recruitment
Salary: Competitive Salary
Posted: 12 days ago
Leeds
Hays Specialist Recruitment
Salary: £40000.00 - £45000.00 per annum
Posted: 16 days ago
Leeds
Capita plc
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 19 days ago