The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 105 104 86
Rank change year-on-year
-1 -18
Permanent jobs citing Service Management 189 159 183
As % of all permanent IT jobs located in Yorkshire 2.54% 2.67% 2.98%
As % of the Processes & Methodologies category 2.98% 3.14% 3.73%
Number of salaries quoted 145 94 118
Average salary £37,939 £45,000 £40,000
Average salary % change year-on-year
-15.69% +12.50%
90% offered a salary of more than £21,500 £24,000 £25,000
10% offered a salary of more than £60,000 £60,000 £51,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6336 5057 4906
As % of all permanent IT jobs located in Yorkshire 85.22% 84.88% 79.93%
Number of salaries quoted 5075 3945 4056
Average salary £40,000 £39,000 £37,500
Average salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 26 November 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +5 158 £38,439 -14.57% 18
South Yorkshire -22 17 £25,000 -36.30% 1
North Yorkshire +4 14 £43,500 +62.61% 2
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 November 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 277 (68.23%) ITIL
2 107 (26.35%) Service Delivery
3 99 (24.38%) Microsoft
4 96 (23.65%) Finance
5 90 (22.17%) ITSM
6 82 (20.20%) Windows
7 72 (17.73%) UNIX
8 64 (15.76%) SLA
9 59 (14.53%) SQL Server
10 54 (13.30%) Change Management
11 53 (13.05%) ITIL Certification
12 52 (12.81%) MS Excel
13 50 (12.32%) Project Management
14 45 (11.08%) Firewall
15 43 (10.59%) Problem Management
16 42 (10.34%) Linux
17 41 (10.10%) DNS
18 40 (9.85%) MS Office
19 39 (9.61%) Active Directory
19 39 (9.61%) Continuous Improvement
19 39 (9.61%) Supplier Management
20 38 (9.36%) SQL
21 36 (8.87%) Analytical Skills
22 35 (8.62%) Oracle
23 34 (8.37%) TCP/IP
23 34 (8.37%) SAN
24 33 (8.13%) HP
24 33 (8.13%) E-Commerce
24 33 (8.13%) Agile Software Development
25 32 (7.88%) PRINCE2

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 26 November 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (6.16%) SharePoint
2 14 (3.45%) MS Exchange
2 14 (3.45%) Blackberry Enterprise Server
3 13 (3.20%) BizTalk Server
4 7 (1.72%) Lync
5 6 (1.48%) Exchange Server 2010
6 5 (1.23%) MS Project Server
6 5 (1.23%) SAS
7 4 (0.99%) IIS
7 4 (0.99%) Exchange Server 2013
8 3 (0.74%) Apache
9 2 (0.49%) CMS
9 2 (0.49%) SharePoint 2010
9 2 (0.49%) SharePoint 2013
9 2 (0.49%) WebSphere
10 1 (0.25%) Exchange Server 2007
10 1 (0.25%) Oracle Workflow
10 1 (0.25%) Tomcat
10 1 (0.25%) JBoss
10 1 (0.25%) IBM Notes
Applications
1 52 (12.81%) MS Excel
2 40 (9.85%) MS Office
3 10 (2.46%) MS PowerPoint
4 7 (1.72%) MS Visio
5 5 (1.23%) MS Project
6 2 (0.49%) Photoshop
6 2 (0.49%) Fireworks
Business Applications
1 5 (1.23%) Dynamics CRM
2 4 (0.99%) Dynamics AX
2 4 (0.99%) Oracle EBS
2 4 (0.99%) BASE24
3 3 (0.74%) Oracle BPM
4 2 (0.49%) Remedy ITSM
5 1 (0.25%) assyst
Cloud Services
1 5 (1.23%) Office 365
2 4 (0.99%) Google Apps
3 2 (0.49%) SaaS
4 1 (0.25%) Cloud Computing
Communications & Networking
1 45 (11.08%) Firewall
2 41 (10.10%) DNS
3 34 (8.37%) TCP/IP
3 34 (8.37%) SAN
4 10 (2.46%) DHCP
4 10 (2.46%) Wireless
5 9 (2.22%) VoIP
5 9 (2.22%) SSL
6 8 (1.97%) Internet
6 8 (1.97%) LDAP
7 6 (1.48%) FTP
7 6 (1.48%) Asterisk PBX
8 5 (1.23%) Cisco IOS
8 5 (1.23%) Unified Communications
8 5 (1.23%) WAN
8 5 (1.23%) POP3
8 5 (1.23%) SMS
9 4 (0.99%) LAN
9 4 (0.99%) S/MIME
9 4 (0.99%) Junos
Database & Business Intelligence
1 59 (14.53%) SQL Server
2 12 (2.96%) SQL Server Reporting Services
3 9 (2.22%) Oracle Database
4 7 (1.72%) Oracle Database 11g
5 6 (1.48%) SQL Server 2008
6 5 (1.23%) MySQL
7 3 (0.74%) Data Mining
7 3 (0.74%) Big Data
8 2 (0.49%) Essbase
8 2 (0.49%) Oracle Reports
8 2 (0.49%) MS Access
8 2 (0.49%) Data Warehouse
9 1 (0.25%) DB2
9 1 (0.25%) Oracle Database 10g
9 1 (0.25%) Oracle BI Publisher
9 1 (0.25%) Hadoop
9 1 (0.25%) SQL Server Integration Services
Development Applications
1 13 (3.20%) Visual Studio
2 7 (1.72%) ClearCase
2 7 (1.72%) ClearQuest
3 2 (0.49%) Dreamweaver
4 1 (0.25%) Oracle Forms
4 1 (0.25%) Oracle APEX
4 1 (0.25%) Team Foundation Server
General
1 96 (23.65%) Finance
2 21 (5.17%) Retail
3 12 (2.96%) Marketing
4 11 (2.71%) Legal
5 10 (2.46%) French Language
6 9 (2.22%) Banking
7 7 (1.72%) Manufacturing
7 7 (1.72%) Advertising
8 5 (1.23%) Telecoms
9 4 (0.99%) Law
9 4 (0.99%) Pharmaceutical
9 4 (0.99%) Back Office
10 3 (0.74%) Local Government
11 2 (0.49%) Publishing
12 1 (0.25%) Automotive
Job Titles
1 128 (31.53%) Analyst
2 72 (17.73%) Service Manager
3 41 (10.10%) Service Analyst
4 27 (6.65%) Delivery Manager
5 26 (6.40%) Services Delivery Manager
6 25 (6.16%) Architect
7 24 (5.91%) Support Analyst
8 22 (5.42%) Technical Analyst
8 22 (5.42%) Service Desk Analyst
9 20 (4.93%) Administrator
9 20 (4.93%) Change Analyst
10 19 (4.68%) Applications Support
10 19 (4.68%) Project Manager
11 15 (3.69%) Coordinator
11 15 (3.69%) Systems Administrator
12 14 (3.45%) Applications Support Analyst
12 14 (3.45%) Problem Analyst
12 14 (3.45%) Linux Administrator
13 12 (2.96%) Team Leader
14 11 (2.71%) Consultant
Libraries, Frameworks & Software Standards
1 25 (6.16%) HTML
2 24 (5.91%) XML
3 23 (5.67%) CSS
4 22 (5.42%) .NET
5 14 (3.45%) ASP.NET
6 11 (2.71%) jQuery
6 11 (2.71%) J2EE
7 7 (1.72%) HTML5
8 5 (1.23%) Middleware
9 4 (0.99%) Oracle Fusion
10 3 (0.74%) LAMP
10 3 (0.74%) SOAP
10 3 (0.74%) REST
11 2 (0.49%) CSS3
11 2 (0.49%) Itk
11 2 (0.49%) .NET Framework
11 2 (0.49%) JSON
11 2 (0.49%) Apache Flex
11 2 (0.49%) WCF
11 2 (0.49%) Web Services
Miscellaneous
1 36 (8.87%) Analytical Skills
2 28 (6.90%) Management Information System
3 16 (3.94%) Replication
4 14 (3.45%) Client/Server
5 13 (3.20%) Blackberry
6 9 (2.22%) Clustering
6 9 (2.22%) CMDB
7 8 (1.97%) Social Media
8 5 (1.23%) Blog
8 5 (1.23%) HACMP
8 5 (1.23%) Statistics
9 4 (0.99%) iPad
9 4 (0.99%) NHS
10 2 (0.49%) Mainframe
10 2 (0.49%) IVR
10 2 (0.49%) VSAM
10 2 (0.49%) PDA
10 2 (0.49%) HP StorageWorks
10 2 (0.49%) iPhone
10 2 (0.49%) Visualisation
Operating Systems
1 82 (20.20%) Windows
2 72 (17.73%) UNIX
3 42 (10.34%) Linux
4 21 (5.17%) Windows 7
5 18 (4.43%) Solaris
6 16 (3.94%) AIX
7 14 (3.45%) Red Hat Enterprise Linux
8 12 (2.96%) Windows XP
9 10 (2.46%) Windows Server 2003
10 9 (2.22%) HPUX
10 9 (2.22%) Windows Server 2008
11 6 (1.48%) CentOS
12 4 (0.99%) Android
13 3 (0.74%) Windows Server 2012
14 2 (0.49%) zOS
Processes & Methodologies
1 277 (68.23%) ITIL
2 107 (26.35%) Service Delivery
3 90 (22.17%) ITSM
4 54 (13.30%) Change Management
5 50 (12.32%) Project Management
6 43 (10.59%) Problem Management
7 39 (9.61%) Continuous Improvement
7 39 (9.61%) Supplier Management
8 33 (8.13%) Agile Software Development
8 33 (8.13%) E-Commerce
9 32 (7.88%) PRINCE2
10 30 (7.39%) Incident Management
11 29 (7.14%) Business Continuity
11 29 (7.14%) Release Management
12 27 (6.65%) Stakeholder Management
13 26 (6.40%) Disaster Recovery
13 26 (6.40%) Performance Monitoring
14 25 (6.16%) Coaching
15 24 (5.91%) Performance Tuning
16 23 (5.67%) Configuration Management
Programming Languages
1 38 (9.36%) SQL
2 32 (7.88%) Shell Script
3 23 (5.67%) Perl
4 21 (5.17%) C#
5 16 (3.94%) Java
6 12 (2.96%) JavaScript
7 11 (2.71%) T-SQL
8 7 (1.72%) C++
9 5 (1.23%) PL/SQL
9 5 (1.23%) PowerShell
10 4 (0.99%) C
11 3 (0.74%) Python
12 2 (0.49%) FoxPro (VFP)
12 2 (0.49%) Assembly Language
12 2 (0.49%) REXX
12 2 (0.49%) COBOL
12 2 (0.49%) Bash Shell
12 2 (0.49%) VBA
13 1 (0.25%) PHP
13 1 (0.25%) VB.NET
Qualifications
1 53 (13.05%) ITIL Certification
2 19 (4.68%) ITIL Foundation Certificate
3 14 (3.45%) Microsoft Certification
4 13 (3.20%) Degree
5 10 (2.46%) Security Cleared
6 5 (1.23%) Cisco Certification
6 5 (1.23%) MCP
7 4 (0.99%) CCNA
7 4 (0.99%) MCDST
8 3 (0.74%) MCTS
8 3 (0.74%) ICAEW
8 3 (0.74%) ACCA
8 3 (0.74%) CCA
8 3 (0.74%) Citrix Certification
8 3 (0.74%) MCSA
8 3 (0.74%) PRINCE2 Certification
8 3 (0.74%) CIPFA
8 3 (0.74%) CIMA
9 2 (0.49%) MOS
9 2 (0.49%) MCSE
Quality Assurance & Compliance
1 64 (15.76%) SLA
2 27 (6.65%) QA
3 11 (2.71%) ISO/IEC 27001
4 10 (2.46%) PCI DSS
5 4 (0.99%) COBIT
5 4 (0.99%) ISO 8583
6 2 (0.49%) ISO 9001
6 2 (0.49%) HL7
7 1 (0.25%) Sarbanes-Oxley
7 1 (0.25%) ISO 14001
System Software
1 39 (9.61%) Active Directory
2 21 (5.17%) VMware Infrastructure
3 18 (4.43%) VMware ESX
4 9 (2.22%) XenApp
5 7 (1.72%) Samba
6 5 (1.23%) GPFS
7 4 (0.99%) VMware Workstation
7 4 (0.99%) Hyper-V
7 4 (0.99%) VMware Server
8 3 (0.74%) vSphere
8 3 (0.74%) Oracle RMAN
8 3 (0.74%) Oracle RAC
9 2 (0.49%) Tivoli Workload Scheduler
9 2 (0.49%) RACF
9 2 (0.49%) ACF2
10 1 (0.25%) UAG
10 1 (0.25%) VMware ESXi
10 1 (0.25%) Xen
Systems Management
1 7 (1.72%) SCCM
2 6 (1.48%) SCOM
2 6 (1.48%) Norton AntiVirus
3 4 (0.99%) Tivoli
3 4 (0.99%) Symantec Enterprise Vault
4 3 (0.74%) Data Guard
4 3 (0.74%) WSUS
5 2 (0.49%) CA Endevor
5 2 (0.49%) NetBackup
Vendors
1 99 (24.38%) Microsoft
2 35 (8.62%) Oracle
3 33 (8.13%) HP
4 31 (7.64%) VMware
5 27 (6.65%) Cisco
6 15 (3.69%) Citrix
6 15 (3.69%) CheckPoint
7 14 (3.45%) Red Hat
8 13 (3.20%) Symantec
9 11 (2.71%) ServiceNow
10 9 (2.22%) 3PAR
11 6 (1.48%) IBM
12 5 (1.23%) Veritas
13 4 (0.99%) Remedy
13 4 (0.99%) Postini
13 4 (0.99%) Google
13 4 (0.99%) NetApp
13 4 (0.99%) NCR
14 2 (0.49%) Avaya
14 2 (0.49%) BMC
Leeds
People Source
Salary: £55000 - £70000 per annum
Posted: 7 hours ago
Richmond, North Yorkshire, DL10 4JX
Richmondshire District Council
Salary: £40,254 - £42,032 pa
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Salary: £40000 - £52000 per annum + Bonus + Pension + Health care
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Leeds
DP Connect
Salary: £45000 - £50000 per annum
Posted: 6 days ago
Yorkshire
Harris Global
Salary: From £23,000 to £26,500 per annum
Posted: 6 days ago
West Yorkshire
Lorien Resourcing
Salary: £45000 - £52000 per annum + Bonus + Benefits
Posted: 6 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Bonus + Package
Posted: 6 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: 6 days ago
Leeds
Computer Futures
Salary: £34000 - £45000 per annum + competitive
Posted: 8 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Benefits
Posted: 9 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + benefits
Posted: 9 days ago
Sheffield
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + excellent benefits
Posted: 12 days ago
York, North Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus Benefits
Posted: 13 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Benefits
Posted: 14 days ago
Leeds
Recruitment Genius
Salary: £30000 - £60000 per annum
Posted: 19 days ago
Bradford
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: 20 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Structured Progression
Posted: 21 days ago