The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 108 78 82
Rank change year-on-year
-30 +4
Permanent jobs citing Service Management 173 186 184
As % of all permanent IT jobs located in Yorkshire 2.29% 3.32% 3.17%
As % of the Processes & Methodologies category 2.73% 3.88% 3.96%
Number of salaries quoted 130 114 130
Average salary £35,000 £42,900 £42,500
Average salary % change year-on-year
-18.41% +0.94%
90% offered a salary of more than £21,450 £27,400 £25,000
10% offered a salary of more than £60,500 £60,000 £55,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6333 4798 4643
As % of all permanent IT jobs located in Yorkshire 83.91% 85.57% 80.02%
Number of salaries quoted 4990 3794 3818
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £27,500 £27,500 £25,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 30 October 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -21 146 £35,000 -20.36% 26
North Yorkshire -15 13 £37,500 +25.00% 1
South Yorkshire -36 10 £40,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 October 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 256 (67.19%) ITIL
2 103 (27.03%) Service Delivery
3 92 (24.15%) ITSM
4 82 (21.52%) Finance
4 82 (21.52%) Microsoft
5 69 (18.11%) Windows
6 61 (16.01%) SLA
7 60 (15.75%) UNIX
8 55 (14.44%) SQL Server
9 54 (14.17%) ITIL Certification
9 54 (14.17%) Change Management
10 49 (12.86%) Project Management
11 42 (11.02%) MS Excel
11 42 (11.02%) Supplier Management
12 40 (10.50%) Oracle
13 39 (10.24%) E-Commerce
14 38 (9.97%) Linux
14 38 (9.97%) Firewall
14 38 (9.97%) Problem Management
15 36 (9.45%) SQL
15 36 (9.45%) MS Office
16 35 (9.19%) DNS
17 34 (8.92%) Active Directory
18 33 (8.66%) Incident Management
18 33 (8.66%) Agile Software Development
18 33 (8.66%) Analytical Skills
19 32 (8.40%) SAN
20 31 (8.14%) TCP/IP
21 30 (7.87%) Continuous Improvement
22 29 (7.61%) HP

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 30 October 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (3.94%) SharePoint
2 12 (3.15%) Blackberry Enterprise Server
3 11 (2.89%) MS Exchange
3 11 (2.89%) BizTalk Server
4 5 (1.31%) MS Project Server
4 5 (1.31%) Exchange Server 2010
4 5 (1.31%) SAS
5 4 (1.05%) IIS
5 4 (1.05%) Lync
6 3 (0.79%) Exchange Server 2013
6 3 (0.79%) Apache
7 2 (0.52%) WebSphere
8 1 (0.26%) Tomcat
8 1 (0.26%) JBoss
8 1 (0.26%) Oracle Workflow
Applications
1 42 (11.02%) MS Excel
2 36 (9.45%) MS Office
3 10 (2.62%) MS PowerPoint
4 7 (1.84%) MS Visio
5 5 (1.31%) MS Project
Business Applications
1 6 (1.57%) Oracle EBS
2 5 (1.31%) BASE24
2 5 (1.31%) Oracle BPM
3 2 (0.52%) Remedy ITSM
3 2 (0.52%) Dynamics CRM
4 1 (0.26%) Dynamics AX
4 1 (0.26%) assyst
Cloud Services
1 3 (0.79%) Google Apps
2 1 (0.26%) Cloud Computing
2 1 (0.26%) SaaS
Communications & Networking
1 38 (9.97%) Firewall
2 35 (9.19%) DNS
3 32 (8.40%) SAN
4 31 (8.14%) TCP/IP
5 8 (2.10%) SSL
5 8 (2.10%) Wireless
6 7 (1.84%) VoIP
7 6 (1.57%) DHCP
8 5 (1.31%) FTP
8 5 (1.31%) WAN
8 5 (1.31%) Internet
8 5 (1.31%) Cisco IOS
9 4 (1.05%) Asterisk PBX
9 4 (1.05%) Junos
9 4 (1.05%) Unified Communications
9 4 (1.05%) LDAP
9 4 (1.05%) LAN
10 3 (0.79%) SMS
10 3 (0.79%) POP3
10 3 (0.79%) HTTP
Database & Business Intelligence
1 55 (14.44%) SQL Server
2 10 (2.62%) Oracle Database
3 9 (2.36%) SQL Server Reporting Services
4 8 (2.10%) Oracle Database 11g
5 5 (1.31%) SQL Server 2008
5 5 (1.31%) MySQL
6 3 (0.79%) Data Mining
6 3 (0.79%) Big Data
7 2 (0.52%) Data Warehouse
7 2 (0.52%) Oracle Reports
8 1 (0.26%) MS Access
8 1 (0.26%) DB2
8 1 (0.26%) Oracle Database 10g
8 1 (0.26%) Essbase
8 1 (0.26%) Oracle BI Publisher
8 1 (0.26%) Hadoop
8 1 (0.26%) SQL Server Integration Services
Development Applications
1 9 (2.36%) Visual Studio
2 7 (1.84%) ClearCase
2 7 (1.84%) ClearQuest
3 1 (0.26%) Oracle APEX
3 1 (0.26%) Team Foundation Server
3 1 (0.26%) Oracle Forms
General
1 82 (21.52%) Finance
2 20 (5.25%) Retail
3 12 (3.15%) Marketing
3 12 (3.15%) Legal
4 10 (2.62%) Banking
5 6 (1.57%) French Language
6 4 (1.05%) Manufacturing
6 4 (1.05%) Advertising
7 3 (0.79%) Law
7 3 (0.79%) Pharmaceutical
7 3 (0.79%) Back Office
7 3 (0.79%) Telecoms
8 2 (0.52%) Local Government
9 1 (0.26%) Automotive
Job Titles
1 114 (29.92%) Analyst
2 73 (19.16%) Service Manager
3 35 (9.19%) Service Analyst
4 27 (7.09%) Architect
5 24 (6.30%) Delivery Manager
6 23 (6.04%) Services Delivery Manager
7 21 (5.51%) Project Manager
8 19 (4.99%) Technical Analyst
8 19 (4.99%) Service Desk Analyst
9 18 (4.72%) Change Analyst
9 18 (4.72%) Support Analyst
10 17 (4.46%) Administrator
11 14 (3.67%) Problem Analyst
11 14 (3.67%) Linux Administrator
12 12 (3.15%) Coordinator
13 11 (2.89%) Systems Administrator
13 11 (2.89%) Applications Support
13 11 (2.89%) Linux Systems Administrator
14 10 (2.62%) Incident Manager
14 10 (2.62%) Configuration Manager
Libraries, Frameworks & Software Standards
1 18 (4.72%) .NET
1 18 (4.72%) XML
2 16 (4.20%) HTML
3 14 (3.67%) CSS
4 12 (3.15%) J2EE
5 10 (2.62%) ASP.NET
6 7 (1.84%) jQuery
7 5 (1.31%) HTML5
8 4 (1.05%) WCF
8 4 (1.05%) Middleware
9 3 (0.79%) LAMP
9 3 (0.79%) SOAP
9 3 (0.79%) Oracle Fusion
9 3 (0.79%) REST
10 2 (0.52%) Itk
10 2 (0.52%) Apache Flex
10 2 (0.52%) .NET Framework
10 2 (0.52%) JSON
10 2 (0.52%) Web Services
11 1 (0.26%) XMPP
Miscellaneous
1 33 (8.66%) Analytical Skills
2 23 (6.04%) Management Information System
3 12 (3.15%) Replication
3 12 (3.15%) Blackberry
4 10 (2.62%) Client/Server
5 7 (1.84%) Clustering
5 7 (1.84%) Statistics
6 6 (1.57%) HP StorageWorks
7 5 (1.31%) Social Media
7 5 (1.31%) CMDB
7 5 (1.31%) Blog
8 4 (1.05%) NHS
9 3 (0.79%) HACMP
9 3 (0.79%) PDA
10 2 (0.52%) Enterprise Software
10 2 (0.52%) iPad
10 2 (0.52%) IVR
10 2 (0.52%) VSAM
10 2 (0.52%) iPhone
10 2 (0.52%) Visualisation
Operating Systems
1 69 (18.11%) Windows
2 60 (15.75%) UNIX
3 38 (9.97%) Linux
4 20 (5.25%) Windows 7
5 16 (4.20%) Red Hat Enterprise Linux
6 14 (3.67%) AIX
7 13 (3.41%) HPUX
8 12 (3.15%) Solaris
8 12 (3.15%) Windows XP
9 9 (2.36%) Windows Server 2003
10 8 (2.10%) Windows Server 2008
11 5 (1.31%) Android
12 4 (1.05%) CentOS
13 3 (0.79%) Windows Server 2012
14 2 (0.52%) zOS
15 1 (0.26%) Apple iOS
Processes & Methodologies
1 256 (67.19%) ITIL
2 103 (27.03%) Service Delivery
3 92 (24.15%) ITSM
4 54 (14.17%) Change Management
5 49 (12.86%) Project Management
6 42 (11.02%) Supplier Management
7 39 (10.24%) E-Commerce
8 38 (9.97%) Problem Management
9 33 (8.66%) Incident Management
9 33 (8.66%) Agile Software Development
10 30 (7.87%) Continuous Improvement
11 28 (7.35%) Business Continuity
12 27 (7.09%) Stakeholder Management
12 27 (7.09%) PRINCE2
13 26 (6.82%) Disaster Recovery
13 26 (6.82%) Performance Monitoring
14 24 (6.30%) Performance Tuning
14 24 (6.30%) Coaching
14 24 (6.30%) Release Management
15 23 (6.04%) Configuration Management
Programming Languages
1 36 (9.45%) SQL
2 27 (7.09%) Shell Script
3 16 (4.20%) C#
3 16 (4.20%) Java
3 16 (4.20%) Perl
4 8 (2.10%) JavaScript
5 7 (1.84%) C++
5 7 (1.84%) PL/SQL
5 7 (1.84%) T-SQL
6 5 (1.31%) PowerShell
7 3 (0.79%) C
8 2 (0.52%) COBOL
8 2 (0.52%) Bash Shell
8 2 (0.52%) Assembly Language
8 2 (0.52%) REXX
8 2 (0.52%) VBA
8 2 (0.52%) Python
9 1 (0.26%) FoxPro (VFP)
9 1 (0.26%) VB.NET
9 1 (0.26%) PHP
Qualifications
1 54 (14.17%) ITIL Certification
2 18 (4.72%) ITIL Foundation Certificate
3 16 (4.20%) Degree
4 8 (2.10%) Microsoft Certification
5 6 (1.57%) Security Cleared
6 4 (1.05%) Cisco Certification
6 4 (1.05%) MCP
7 3 (0.79%) PRINCE2 Certification
7 3 (0.79%) CCNA
7 3 (0.79%) ISEB
7 3 (0.79%) MCTS
8 2 (0.52%) ISTQB Foundation Certification
8 2 (0.52%) CCA
8 2 (0.52%) Citrix Certification
8 2 (0.52%) MCSA
8 2 (0.52%) MCDST
8 2 (0.52%) PRINCE2 Practitioner
9 1 (0.26%) VCAP
9 1 (0.26%) PMP
9 1 (0.26%) PMI Certification
Quality Assurance & Compliance
1 61 (16.01%) SLA
2 20 (5.25%) QA
3 9 (2.36%) ISO/IEC 27001
4 8 (2.10%) PCI DSS
5 5 (1.31%) COBIT
5 5 (1.31%) ISO 8583
6 2 (0.52%) ISO 9001
6 2 (0.52%) HL7
7 1 (0.26%) ISO 14001
System Software
1 34 (8.92%) Active Directory
2 17 (4.46%) VMware Infrastructure
3 14 (3.67%) VMware ESX
4 8 (2.10%) XenApp
5 7 (1.84%) Samba
6 5 (1.31%) Oracle RMAN
6 5 (1.31%) Oracle RAC
7 4 (1.05%) VMware Server
7 4 (1.05%) Hyper-V
7 4 (1.05%) VMware Workstation
8 3 (0.79%) GPFS
9 2 (0.52%) ACF2
9 2 (0.52%) RACF
9 2 (0.52%) vSphere
10 1 (0.26%) UAG
10 1 (0.26%) VMware ESXi
10 1 (0.26%) Tivoli Workload Scheduler
10 1 (0.26%) Xen
Systems Management
1 7 (1.84%) SCCM
2 5 (1.31%) SCOM
2 5 (1.31%) Data Guard
2 5 (1.31%) Norton AntiVirus
3 3 (0.79%) WSUS
3 3 (0.79%) Symantec Enterprise Vault
3 3 (0.79%) Tivoli
4 2 (0.52%) CA Endevor
4 2 (0.52%) NetBackup
Vendors
1 82 (21.52%) Microsoft
2 40 (10.50%) Oracle
3 29 (7.61%) HP
4 27 (7.09%) VMware
5 24 (6.30%) Cisco
6 16 (4.20%) Red Hat
7 13 (3.41%) 3PAR
8 12 (3.15%) CheckPoint
8 12 (3.15%) Citrix
9 11 (2.89%) Symantec
10 9 (2.36%) ServiceNow
11 6 (1.57%) IBM
12 5 (1.31%) NCR
13 3 (0.79%) CA
13 3 (0.79%) Remedy
13 3 (0.79%) NetApp
13 3 (0.79%) Veritas
13 3 (0.79%) Google
13 3 (0.79%) Postini
14 2 (0.52%) SolarWinds
East Riding of Yorkshire
Nigel Frank International Limited - Newcastle
Salary: £55000 - £56000 per annum
Posted: 19 hours ago
Halifax, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £70000.00 per annum + Benefits
Posted: 19 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £35,000 per annum plus benefits
Posted: Yesterday
Leeds, West Yorkshire
NSK International Consultants Ltd
Salary: Competitive
Posted: 2 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80,000 per annum depending on level of experience
Posted: 2 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Benefits + Package
Posted: 2 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £47328.00 - £59913.00 per annum + Bonus and Benefits
Posted: 3 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £50000 - £60000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
XCM Rock
Salary: From £0 to £55,000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Vertical IT
Salary: excellent benefits inc bonus
Posted: 3 days ago
Leeds, West Yorkshire
Vertical IT
Salary: excellent benefits
Posted: 3 days ago
West Yorkshire
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Car Allow
Posted: 3 days ago
Leeds
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 3 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £18000.00 - £23000.00 per annum
Posted: 3 days ago
West Yorkshire
Lorien Resourcing
Salary: £27000 - £32000 per annum + Bonus + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: 4 days ago
Leeds, West Yorkshire
Vertical IT
Salary: £32000 - £40000 per annum + Benefits inc Final Salary Pension
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified £Excellent + Bonus + Good Benefits
Posted: 6 days ago
Bradford, West Yorkshire
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 6 days ago
North Yorkshire
Proactive Appointments
Salary: From £42,000 to £48,000 per annum + Benefits
Posted: 6 days ago