The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 84 61 72
Rank change year-on-year
-23 +11
Permanent jobs citing Service Management 220 214 212
As % of all permanent IT jobs located in Yorkshire 3.01% 4.01% 3.71%
As % of the Processes & Methodologies category 3.76% 4.84% 4.71%
Number of salaries quoted 177 124 165
Average salary £35,000 £40,000 £38,500
Average salary % change year-on-year
-12.50% +3.89%
90% offered a salary of more than £22,500 £24,000 £21,728
10% offered a salary of more than £52,500 £50,000 £55,000
UK excluding London average salary £42,500 £44,500 £42,000
% change year-on-year
-4.49% +5.95%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5853 4425 4500
As % of all permanent IT jobs located in Yorkshire 80.18% 82.83% 78.66%
Number of salaries quoted 4543 3450 3697
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 21 August 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -10 175 £37,500 +2.51% 19
South Yorkshire -39 19 £31,250 -28.16% 5
North Yorkshire -31 13 £32,500 -16.12% 1
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 21 August 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 264 (68.75%) ITIL
2 132 (34.38%) Service Delivery
3 107 (27.86%) ITSM
4 91 (23.70%) Change Management
5 76 (19.79%) Microsoft
6 61 (15.89%) Windows
7 59 (15.36%) Finance
8 56 (14.58%) ITIL Certification
9 55 (14.32%) Project Management
10 52 (13.54%) SQL Server
10 52 (13.54%) SLA
11 47 (12.24%) SQL
12 44 (11.46%) UNIX
13 41 (10.68%) Supplier Management
14 37 (9.64%) Linux
14 37 (9.64%) Incident Management
15 35 (9.11%) PRINCE2
15 35 (9.11%) MS Excel
16 34 (8.85%) Oracle
16 34 (8.85%) Release Management
17 33 (8.59%) MS Office
18 32 (8.33%) SAN
19 30 (7.81%) E-Commerce
19 30 (7.81%) Stakeholder Management
19 30 (7.81%) ITIL V3
20 28 (7.29%) Active Directory
20 28 (7.29%) Firewall
21 27 (7.03%) Configuration Management
21 27 (7.03%) Problem Management
22 26 (6.77%) Windows 7

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 21 August 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (3.39%) MS Exchange
2 11 (2.86%) BizTalk Server
3 9 (2.34%) Blackberry Enterprise Server
4 8 (2.08%) WebSphere
5 6 (1.56%) Lync
5 6 (1.56%) SharePoint
5 6 (1.56%) WebSphere Application Server
5 6 (1.56%) IIS
6 4 (1.04%) Exchange Server 2010
7 3 (0.78%) Exchange Server 2013
8 2 (0.52%) CICS
9 1 (0.26%) Exchange Server 2003
9 1 (0.26%) Apache
9 1 (0.26%) Tomcat
9 1 (0.26%) Oracle SOA Suite
9 1 (0.26%) OpenStack
Applications
1 35 (9.11%) MS Excel
2 33 (8.59%) MS Office
3 4 (1.04%) MS PowerPoint
4 3 (0.78%) MS Visio
Business Applications
1 8 (2.08%) Oracle EBS
1 8 (2.08%) Oracle BPM
2 5 (1.30%) BASE24
3 3 (0.78%) Remedy ITSM
4 1 (0.26%) SAP Oil and Gas
4 1 (0.26%) assyst
Cloud Services
1 3 (0.78%) Google Apps
2 1 (0.26%) Cloud Computing
2 1 (0.26%) Amazon EC2
2 1 (0.26%) Amazon AWS
2 1 (0.26%) SaaS
Communications & Networking
1 32 (8.33%) SAN
2 28 (7.29%) Firewall
3 23 (5.99%) DNS
4 22 (5.73%) TCP/IP
5 10 (2.60%) LAN
6 8 (2.08%) WAN
6 8 (2.08%) Internet
7 6 (1.56%) VoIP
8 5 (1.30%) Cisco IOS
9 4 (1.04%) Cisco ASA
9 4 (1.04%) Asterisk PBX
9 4 (1.04%) Junos
9 4 (1.04%) Unified Communications
9 4 (1.04%) FTP
10 3 (0.78%) HTTP
10 3 (0.78%) S/MIME
10 3 (0.78%) WLAN
10 3 (0.78%) POP3
10 3 (0.78%) SMS
10 3 (0.78%) ATM
Database & Business Intelligence
1 52 (13.54%) SQL Server
2 9 (2.34%) Oracle Database
3 8 (2.08%) SQL Server Reporting Services
3 8 (2.08%) Oracle Database 11g
4 5 (1.30%) SQL Server 2008
5 4 (1.04%) SQL Server 2012
5 4 (1.04%) MySQL
6 3 (0.78%) DB2
7 2 (0.52%) Data Mining
7 2 (0.52%) SQL Server Integration Services
8 1 (0.26%) Oracle ODI
8 1 (0.26%) Hadoop
8 1 (0.26%) Oracle Reports
8 1 (0.26%) Oracle BI EE
8 1 (0.26%) SQL Server 2005
Development Applications
1 10 (2.60%) Visual Studio
2 3 (0.78%) SQL Server Management Studio (SSMS)
3 1 (0.26%) Team Foundation Server
General
1 59 (15.36%) Finance
2 16 (4.17%) Retail
3 13 (3.39%) Marketing
4 9 (2.34%) Legal
5 5 (1.30%) Telecoms
5 5 (1.30%) Banking
5 5 (1.30%) French Language
6 3 (0.78%) Local Government
6 3 (0.78%) Manufacturing
7 2 (0.52%) Advertising
7 2 (0.52%) Law
8 1 (0.26%) Pharmaceutical
8 1 (0.26%) Electronics
Job Titles
1 101 (26.30%) Analyst
2 89 (23.18%) Service Manager
3 35 (9.11%) Services Delivery Manager
3 35 (9.11%) Service Analyst
3 35 (9.11%) Delivery Manager
4 31 (8.07%) Project Manager
5 29 (7.55%) Architect
6 21 (5.47%) Change Analyst
7 18 (4.69%) Administrator
7 18 (4.69%) Support Analyst
8 16 (4.17%) Incident Manager
9 15 (3.91%) Service Desk Analyst
10 14 (3.65%) Change Manager
10 14 (3.65%) Linux Administrator
10 14 (3.65%) Problem Analyst
11 12 (3.13%) Service Desk Manager
11 12 (3.13%) Technical Analyst
12 11 (2.86%) Infrastructure Manager
12 11 (2.86%) Consultant
12 11 (2.86%) Agile Project Manager
Libraries, Frameworks & Software Standards
1 16 (4.17%) .NET
2 15 (3.91%) HTML
2 15 (3.91%) XML
3 14 (3.65%) CSS
4 11 (2.86%) ASP.NET
5 7 (1.82%) jQuery
6 6 (1.56%) HTML5
7 5 (1.30%) J2EE
8 4 (1.04%) Web Services
9 3 (0.78%) SOAP
9 3 (0.78%) REST
9 3 (0.78%) WCF
10 2 (0.52%) Itk
10 2 (0.52%) Apache Flex
10 2 (0.52%) Middleware
10 2 (0.52%) JSON
11 1 (0.26%) Software Packaging
11 1 (0.26%) LAMP
11 1 (0.26%) .NET Framework
11 1 (0.26%) Oracle Fusion
Miscellaneous
1 13 (3.39%) Management Information System
2 9 (2.34%) Blackberry
2 9 (2.34%) Clustering
3 8 (2.08%) Statistics
3 8 (2.08%) HP StorageWorks
4 7 (1.82%) Replication
5 6 (1.56%) Client/Server
5 6 (1.56%) HACMP
6 5 (1.30%) Blog
6 5 (1.30%) Social Media
7 4 (1.04%) Video on Demand
8 3 (0.78%) CMDB
8 3 (0.78%) PDA
9 2 (0.52%) Computer Science
9 2 (0.52%) IVR
9 2 (0.52%) NHS
9 2 (0.52%) Enterprise Software
10 1 (0.26%) Enterprise Storage
10 1 (0.26%) N-Tier
10 1 (0.26%) DTV
Operating Systems
1 61 (15.89%) Windows
2 44 (11.46%) UNIX
3 37 (9.64%) Linux
4 26 (6.77%) Windows 7
5 20 (5.21%) Red Hat Enterprise Linux
6 14 (3.65%) HPUX
7 13 (3.39%) Windows Server 2008
8 10 (2.60%) Windows XP
9 9 (2.34%) Windows Server 2003
10 8 (2.08%) AIX
11 6 (1.56%) Android
12 4 (1.04%) Windows Server 2012
13 1 (0.26%) Apple iOS
13 1 (0.26%) CentOS
13 1 (0.26%) Solaris
13 1 (0.26%) Fedora
Processes & Methodologies
1 264 (68.75%) ITIL
2 132 (34.38%) Service Delivery
3 107 (27.86%) ITSM
4 91 (23.70%) Change Management
5 55 (14.32%) Project Management
6 41 (10.68%) Supplier Management
7 37 (9.64%) Incident Management
8 35 (9.11%) PRINCE2
9 34 (8.85%) Release Management
10 30 (7.81%) E-Commerce
10 30 (7.81%) Stakeholder Management
10 30 (7.81%) ITIL V3
11 27 (7.03%) Configuration Management
11 27 (7.03%) Problem Management
12 25 (6.51%) Agile Software Development
13 23 (5.99%) Business Continuity
14 22 (5.73%) Performance Monitoring
15 20 (5.21%) Performance Tuning
15 20 (5.21%) Disaster Recovery
16 19 (4.95%) DSDM
Programming Languages
1 47 (12.24%) SQL
2 20 (5.21%) Shell Script
3 17 (4.43%) C#
4 11 (2.86%) Java
5 8 (2.08%) T-SQL
5 8 (2.08%) PL/SQL
6 7 (1.82%) JavaScript
6 7 (1.82%) Perl
6 7 (1.82%) C++
7 6 (1.56%) PowerShell
8 3 (0.78%) C
9 2 (0.52%) COBOL
9 2 (0.52%) Bash Shell
9 2 (0.52%) JCL
9 2 (0.52%) VB.NET
9 2 (0.52%) VBA
9 2 (0.52%) Python
10 1 (0.26%) XAML
10 1 (0.26%) VB
Qualifications
1 56 (14.58%) ITIL Certification
2 21 (5.47%) Degree
3 17 (4.43%) ITIL Foundation Certificate
4 9 (2.34%) Microsoft Certification
4 9 (2.34%) ISEB
5 6 (1.56%) ISTQB Foundation Certification
6 4 (1.04%) Cisco Certification
7 3 (0.78%) CCNA
7 3 (0.78%) MCP
7 3 (0.78%) PRINCE2 Practitioner
7 3 (0.78%) Security Cleared
8 2 (0.52%) PRINCE2 Certification
8 2 (0.52%) MCSA
8 2 (0.52%) ISEB Practitioner
9 1 (0.26%) MCDST
9 1 (0.26%) MCTS
9 1 (0.26%) CCNP
9 1 (0.26%) MCSE
9 1 (0.26%) CCA
9 1 (0.26%) Citrix Certification
Quality Assurance & Compliance
1 52 (13.54%) SLA
2 19 (4.95%) QA
3 8 (2.08%) ISO/IEC 27001
3 8 (2.08%) COBIT
4 5 (1.30%) ISO 8583
5 4 (1.04%) ISO 9001
6 3 (0.78%) PCI DSS
7 2 (0.52%) HL7
8 1 (0.26%) ISO 14001
System Software
1 28 (7.29%) Active Directory
2 13 (3.39%) VMware Infrastructure
3 8 (2.08%) Oracle RMAN
3 8 (2.08%) Oracle RAC
4 7 (1.82%) VMware ESX
5 6 (1.56%) GPFS
6 5 (1.30%) XenApp
7 4 (1.04%) vSphere
7 4 (1.04%) VMware Workstation
7 4 (1.04%) VMware Server
8 1 (0.26%) UAG
Systems Management
1 8 (2.08%) Data Guard
2 6 (1.56%) SCCM
3 4 (1.04%) Norton AntiVirus
4 3 (0.78%) SCOM
4 3 (0.78%) Symantec Enterprise Vault
5 1 (0.26%) WSUS
Vendors
1 76 (19.79%) Microsoft
2 34 (8.85%) Oracle
3 25 (6.51%) VMware
4 21 (5.47%) Red Hat
4 21 (5.47%) HP
5 16 (4.17%) Cisco
6 13 (3.39%) 3PAR
7 10 (2.60%) Citrix
7 10 (2.60%) ServiceNow
8 8 (2.08%) Symantec
9 7 (1.82%) CheckPoint
10 6 (1.56%) Veritas
10 6 (1.56%) IBM
11 5 (1.30%) NCR
12 4 (1.04%) Remedy
12 4 (1.04%) FrontRange
13 3 (0.78%) Mitel
13 3 (0.78%) Google
13 3 (0.78%) NetApp
13 3 (0.78%) Apple
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus bonus, pension, and additional
Posted: 21 hours ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40,000 - £60,000 per year
Posted: 22 hours ago
Sheffield, South Yorkshire
The Bridge Ltd
Salary: £ Market rates
Posted: 23 hours ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: Yesterday
East Riding
Charlotte James Associates
Salary: £28000 per annum + Benefits
Posted: Yesterday
Bradford, Yorkshire
Yorkshire Building Society
Posted: Yesterday
South Yorkshire
Real Staffing
Salary: £45000 - £55000 per annum + competitive
Posted: 2 days ago
Rotherham, South Yorkshire
Lea Consultancy Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
West Yorkshire
Nigel Wright Consultancy
Salary: £50, 000
Posted: 2 days ago
North Yorkshire
The Bridge Ltd
Salary: From £30,000 to £35,000 per annum + On Call + Good Bens
Posted: 2 days ago
Wakefield, Yorkshire
West Yorkshire Police
Posted: 2 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Full Benefits
Posted: 2 days ago
Sheffield, South Yorkshire
Fruition IT Resources Limited
Salary: £Competitive, Negotiable
Posted: 5 days ago
Leeds
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £35,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 6 days ago
West Yorkshire
Lorien Resourcing
Salary: £25000 - £28000 per annum + Bonus + benefits
Posted: 6 days ago
West Yorkshire
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 8 days ago
Sheffield, South Yorkshire
HSBC
Posted: 21 days ago