The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Management
Rank 105 89 109
Rank change year-on-year
-16 +20
Permanent jobs citing Service Management 168 214 188
As % of all permanent IT jobs located in Yorkshire 2.69% 3.02% 2.50%
As % of the Processes & Methodologies category 3.05% 3.42% 2.89%
Number of salaries quoted 111 145 140
Median salary £40,000 £37,500 £45,000
Median salary % change year-on-year
+6.66% -16.66%
90% offered a salary of more than £19,500 £24,000 £24,000
10% offered a salary of more than £50,000 £52,500 £70,000
UK excluding London median salary £42,500 £45,000 £47,134
% change year-on-year
-5.55% -4.52%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5517 6265 6507
As % of all permanent IT jobs located in Yorkshire 88.44% 88.33% 86.59%
Number of salaries quoted 4543 4992 5088
Median salary £40,500 £40,000 £40,000
Median salary % change year-on-year
+1.25% -
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £56,369 £55,743
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 3 May 2016.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -12 124 £42,000 +13.51% 15
North Yorkshire -3 17 £45,000 +12.50% 1
South Yorkshire +14 16 £24,000 -38.46% 4
East Yorkshire +6 11 £20,000 -41.17%
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 3 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Service Management.

1 228 (67.26%) ITIL
2 99 (29.20%) Finance
3 87 (25.66%) Microsoft
4 85 (25.07%) Windows
5 79 (23.30%) Active Directory
6 67 (19.76%) Service Delivery
7 65 (19.17%) Incident Management
8 59 (17.40%) ITSM
9 57 (16.81%) MS Excel
10 55 (16.22%) SQL Server
11 53 (15.63%) Project Management
12 50 (14.75%) Remedy
13 49 (14.45%) HP
14 47 (13.86%) Oracle
15 45 (13.27%) MS Office
15 45 (13.27%) ITIL V3
16 44 (12.98%) Windows Server
17 43 (12.68%) Degree
17 43 (12.68%) Disaster Recovery
18 42 (12.39%) Firewall
18 42 (12.39%) ITIL Certification
19 41 (12.09%) DNS
20 38 (11.21%) Linux
20 38 (11.21%) VMware
21 37 (10.91%) Management Information System
22 36 (10.62%) TCP/IP
23 34 (10.03%) Unix
23 34 (10.03%) Stakeholder Management
24 33 (9.73%) SLA
25 32 (9.44%) MCP

Service Management
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (4.42%) MS Exchange
2 14 (4.13%) Skype for Business
3 13 (3.83%) IIS
3 13 (3.83%) SharePoint
4 11 (3.24%) Exchange Server 2010
5 7 (2.06%) GlassFish
6 4 (1.18%) Blackberry Enterprise Server
7 3 (0.88%) Exchange Server 2013
8 2 (0.59%) CICS
8 2 (0.59%) Confluence
8 2 (0.59%) Exchange Server 2003
9 1 (0.29%) Apache
9 1 (0.29%) Oracle Workflow
9 1 (0.29%) SharePoint 2010
9 1 (0.29%) SharePoint 2013
Applications
1 57 (16.81%) MS Excel
2 45 (13.27%) MS Office
3 9 (2.65%) MS Visio
4 6 (1.77%) MS PowerPoint
5 4 (1.18%) Spreadsheet
6 2 (0.59%) Acrobat
6 2 (0.59%) MS Project
6 2 (0.59%) Stata
Business Applications
1 23 (6.78%) Remedy ITSM
2 7 (2.06%) Dynamics CRM
3 4 (1.18%) Sage 50
4 1 (0.29%) Dynamics NAV
Cloud Services
1 7 (2.06%) Office 365
2 6 (1.77%) SaaS
3 4 (1.18%) Microsoft Azure
4 1 (0.29%) Azure Active Directory
4 1 (0.29%) IaaS
4 1 (0.29%) PaaS
Communications & Networking
1 42 (12.39%) Firewall
2 41 (12.09%) DNS
3 36 (10.62%) TCP/IP
4 31 (9.14%) Internet
4 31 (9.14%) Intranet
5 28 (8.26%) SAN
6 18 (5.31%) LAN
7 16 (4.72%) WAN
8 10 (2.95%) IP Telephony
9 8 (2.36%) DHCP
9 8 (2.36%) InfiniBand
9 8 (2.36%) iSCSI
9 8 (2.36%) LDAP
10 7 (2.06%) Broadband
11 6 (1.77%) VoIP
11 6 (1.77%) VPN
12 5 (1.47%) Cisco ASA
12 5 (1.47%) MPLS
12 5 (1.47%) Unified Communications
12 5 (1.47%) Wireless
Database & Business Intelligence
1 55 (16.22%) SQL Server
2 16 (4.72%) Data Warehouse
3 15 (4.42%) SQL Server 2012
4 13 (3.83%) SQL Server 2008
4 13 (3.83%) SQL Server Reporting Services
5 11 (3.24%) Oracle BI EE
6 9 (2.65%) SQL Server Integration Services
7 8 (2.36%) BusinessObjects
7 8 (2.36%) MySQL
7 8 (2.36%) Oracle Database
7 8 (2.36%) Oracle Database 11g
7 8 (2.36%) Oracle Database 12c
7 8 (2.36%) Oracle Exadata
8 6 (1.77%) Hadoop
9 5 (1.47%) SQL Server 2005
10 3 (0.88%) QlikView
11 2 (0.59%) Relational Database
11 2 (0.59%) SQL Server 2014
12 1 (0.29%) MongoDB
12 1 (0.29%) NoSQL
Development Applications
1 7 (2.06%) JUnit
1 7 (2.06%) NetBeans
1 7 (2.06%) NUnit
1 7 (2.06%) Octopus Deploy
1 7 (2.06%) Visual Studio
2 2 (0.59%) JIRA
3 1 (0.29%) Oracle Forms
General
1 99 (29.20%) Finance
2 11 (3.24%) Telecoms
3 9 (2.65%) Legal
4 8 (2.36%) Retail
5 7 (2.06%) Marketing
6 5 (1.47%) Banking
7 3 (0.88%) Automotive
7 3 (0.88%) Manufacturing
7 3 (0.88%) Publishing
8 2 (0.59%) Billing
8 2 (0.59%) Financial Institution
9 1 (0.29%) Games
9 1 (0.29%) iGaming
Job Titles
1 104 (30.68%) Analyst
2 67 (19.76%) Service Analyst
3 45 (13.27%) Service Desk Analyst
4 43 (12.68%) Service Manager
5 27 (7.96%) Administrator
5 27 (7.96%) Systems Administrator
6 22 (6.49%) IT Manager
7 20 (5.90%) IT Services Manager
7 20 (5.90%) Support Analyst
8 19 (5.60%) Linux Administrator
8 19 (5.60%) Linux Systems Administrator
8 19 (5.60%) Test Leader
9 15 (4.42%) IT Analyst
10 14 (4.13%) Architect
11 13 (3.83%) Applications Support
11 13 (3.83%) Business Intelligence Manager
11 13 (3.83%) Data Manager
11 13 (3.83%) Finance Manager
11 13 (3.83%) Technical Analyst
12 12 (3.54%) ITIL Manager
Libraries, Frameworks & Software Standards
1 27 (7.96%) .NET
2 20 (5.90%) Web Services
3 11 (3.24%) HTML
4 9 (2.65%) .NET Framework
4 9 (2.65%) CSS
5 8 (2.36%) Java EE
5 8 (2.36%) Middleware
5 8 (2.36%) Oracle Fusion
5 8 (2.36%) XML
6 7 (2.06%) Entity Framework
6 7 (2.06%) JavaFX
6 7 (2.06%) JPA
6 7 (2.06%) JSON
6 7 (2.06%) XSD
6 7 (2.06%) XSLT
7 4 (1.18%) ATL
8 2 (0.59%) Ajax
8 2 (0.59%) ASP.NET
8 2 (0.59%) ASP.NET MVC
8 2 (0.59%) ASP.NET MVC 4
Miscellaneous
1 37 (10.91%) Management Information System
2 20 (5.90%) Analytical Skills
3 18 (5.31%) CMDB
4 17 (5.01%) Blackberry
5 9 (2.65%) Client/Server
5 9 (2.65%) Data Centre
6 8 (2.36%) Cybercrime
7 7 (2.06%) Fintech
7 7 (2.06%) NHS
8 6 (1.77%) Clustering
8 6 (1.77%) Replication
9 5 (1.47%) Cyberthreat
9 5 (1.47%) Security Operations Centre
10 4 (1.18%) Blog
10 4 (1.18%) HP Storage
10 4 (1.18%) User Experience
11 3 (0.88%) Celerra
11 3 (0.88%) iPad
11 3 (0.88%) iPhone
11 3 (0.88%) Life Science
Operating Systems
1 85 (25.07%) Windows
2 44 (12.98%) Windows Server
3 38 (11.21%) Linux
4 34 (10.03%) Unix
5 30 (8.85%) Windows Server 2008
6 27 (7.96%) Windows 7
7 23 (6.78%) Red Hat Enterprise Linux
8 22 (6.49%) HPUX
9 16 (4.72%) Windows Server 2012
10 8 (2.36%) Solaris
11 6 (1.77%) CentOS
12 3 (0.88%) Windows Server 2003
13 2 (0.59%) Android
13 2 (0.59%) Apple iOS
13 2 (0.59%) Mac OS
13 2 (0.59%) Windows 10
14 1 (0.29%) AIX
14 1 (0.29%) Windows XP
Processes & Methodologies
1 228 (67.26%) ITIL
2 67 (19.76%) Service Delivery
3 65 (19.17%) Incident Management
4 59 (17.40%) ITSM
5 53 (15.63%) Project Management
6 45 (13.27%) ITIL V3
7 43 (12.68%) Disaster Recovery
8 34 (10.03%) Stakeholder Management
9 32 (9.44%) Change Management
10 30 (8.85%) Agile Software Development
11 27 (7.96%) Problem Management
12 26 (7.67%) Business Continuity
13 25 (7.37%) Continuous Improvement
13 25 (7.37%) Performance Tuning
14 24 (7.08%) Performance Monitoring
14 24 (7.08%) Supplier Management
15 22 (6.49%) Load Balancing
16 21 (6.19%) Service Design
17 20 (5.90%) Analytics
18 19 (5.60%) Non-Functional Testing
Programming Languages
1 32 (9.44%) SQL
2 22 (6.49%) Shell Script
3 17 (5.01%) PowerShell
4 12 (3.54%) C#
5 9 (2.65%) Python
6 8 (2.36%) Java
7 7 (2.06%) Groovy
8 6 (1.77%) Bash Shell
8 6 (1.77%) VBA
9 4 (1.18%) JavaScript
10 2 (0.59%) Perl
10 2 (0.59%) T-SQL
10 2 (0.59%) VB
10 2 (0.59%) VB.NET
11 1 (0.29%) C
Qualifications
1 43 (12.68%) Degree
2 42 (12.39%) ITIL Certification
3 32 (9.44%) MCP
4 21 (6.19%) Microsoft Certification
5 13 (3.83%) MCDST
6 12 (3.54%) Security Cleared
7 10 (2.95%) ITIL Foundation Certificate
8 8 (2.36%) CCNA
8 8 (2.36%) Cisco Certification
9 6 (1.77%) CCNP
10 5 (1.47%) CCDA
10 5 (1.47%) CCIE
11 3 (0.88%) MOS
11 3 (0.88%) SC Cleared
12 2 (0.59%) CCSA
12 2 (0.59%) CGEIT
12 2 (0.59%) CISA
12 2 (0.59%) PRINCE2 Practitioner
13 1 (0.29%) MBA
13 1 (0.29%) Oracle Certification
Quality Assurance & Compliance
1 33 (9.73%) SLA
2 13 (3.83%) Data Quality
3 10 (2.95%) QA
4 5 (1.47%) ISO/IEC 27001
5 4 (1.18%) COBIT
6 2 (0.59%) PCI DSS
System Software
1 79 (23.30%) Active Directory
2 19 (5.60%) VMware Infrastructure
3 9 (2.65%) vSphere
4 8 (2.36%) VMware ESX
5 7 (2.06%) Terminal Services
5 7 (2.06%) XenDesktop
6 4 (1.18%) Hyper-V
7 3 (0.88%) VMware ESXi
7 3 (0.88%) XenApp
8 1 (0.29%) Citrix Presentation Server
8 1 (0.29%) VMware Server
Systems Management
1 20 (5.90%) SCCM
2 9 (2.65%) Netcool
2 9 (2.65%) WSUS
3 8 (2.36%) Oracle Enterprise Manager
3 8 (2.36%) Oracle ZFS
4 6 (1.77%) Backup Exec
5 4 (1.18%) XenMobile
6 3 (0.88%) Graphite
6 3 (0.88%) OpenView
6 3 (0.88%) Systems Management Server (SMS)
7 2 (0.59%) HP Operations Orchestration
7 2 (0.59%) HP UCMDB
7 2 (0.59%) Tivoli
8 1 (0.29%) Cisco Prime
8 1 (0.29%) Norton AntiVirus
8 1 (0.29%) Opsview
Vendors
1 87 (25.66%) Microsoft
2 50 (14.75%) Remedy
3 49 (14.45%) HP
4 47 (13.86%) Oracle
5 38 (11.21%) VMware
6 30 (8.85%) Cisco
7 24 (7.08%) 3PAR
8 23 (6.78%) Red Hat
9 21 (6.19%) BMC
10 19 (5.60%) Citrix
11 18 (5.31%) Veritas
12 11 (3.24%) IBM
13 9 (2.65%) Symantec
14 8 (2.36%) Apple
15 6 (1.77%) ArcSight
15 6 (1.77%) CA
15 6 (1.77%) SolarWinds
16 5 (1.47%) Palo Alto
16 5 (1.47%) ServiceNow
17 4 (1.18%) Polycom
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified Circa £48,000 + Good Benefits
Posted: 6 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: 23 hours ago
Leeds, West Yorkshire
BAE Systems Applied Intelligence Ltd
Posted: 3 days ago
Leeds, West Yorkshire
Search Consultancy
Salary: Excellent Holidays, Pension
Posted: 4 days ago
Leeds
Capita plc
Posted: 4 days ago
Bradford, West Yorkshire
Kyna Associates
Salary: £40000 Per Annum bonus + benefits
Posted: 5 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: + Car
Posted: 6 days ago
Halifax, West Yorkshire
FT Select
Salary: £20,250 per annum (will increase by 10% once certain targets are met)
Posted: 6 days ago
Leeds, West Yorkshire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 7 days ago
Bradford
Anchor Trust
Salary: Negotiable DOE
Posted: 11 days ago
Leeds
Hays Specialist Recruitment
Salary: £30000.00 - £40000.00 per annum
Posted: 11 days ago
Leeds
Sky Betting & Gaming
Posted: 18 days ago
Leeds
William Hill
Salary: Competitive + benefits + holidays
Posted: 22 days ago
Harrogate
Hays Specialist Recruitment
Salary: Competitive Salary
Posted: 22 days ago