The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 107 101 82
Rank change year-on-year
-6 -19
Permanent jobs citing Service Management 187 162 186
As % of all permanent IT jobs located in Yorkshire 2.60% 2.66% 3.01%
As % of the Processes & Methodologies category 3.04% 3.18% 3.76%
Number of salaries quoted 140 91 128
Average salary £38,379 £45,000 £40,000
Average salary % change year-on-year
-14.71% +12.50%
90% offered a salary of more than £21,600 £20,607 £27,500
10% offered a salary of more than £60,000 £64,500 £50,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6152 5098 4941
As % of all permanent IT jobs located in Yorkshire 85.68% 83.64% 79.90%
Number of salaries quoted 4977 3927 4115
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £55,600 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 18 December 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +15 158 £39,500 -14.06% 20
South Yorkshire -16 18 £25,000 -35.89% 1
North Yorkshire -6 12 £45,000 +114.28%
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 18 December 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 268 (68.72%) ITIL
2 109 (27.95%) Microsoft
3 102 (26.15%) Service Delivery
4 100 (25.64%) Finance
5 88 (22.56%) Windows
6 87 (22.31%) ITSM
7 70 (17.95%) UNIX
8 58 (14.87%) SLA
9 57 (14.62%) SQL Server
10 55 (14.10%) MS Excel
11 52 (13.33%) ITIL Certification
12 46 (11.79%) Problem Management
13 45 (11.54%) Change Management
13 45 (11.54%) MS Office
14 44 (11.28%) Firewall
15 43 (11.03%) Project Management
15 43 (11.03%) Active Directory
16 40 (10.26%) DNS
17 38 (9.74%) Linux
17 38 (9.74%) Continuous Improvement
18 37 (9.49%) Supplier Management
19 34 (8.72%) SQL
20 33 (8.46%) Agile Software Development
21 32 (8.21%) TCP/IP
22 31 (7.95%) HP
22 31 (7.95%) SAN
22 31 (7.95%) Shell Script
22 31 (7.95%) Analytical Skills
23 30 (7.69%) PRINCE2
23 30 (7.69%) VMware

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 18 December 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (6.67%) SharePoint
2 16 (4.10%) BizTalk Server
3 15 (3.85%) MS Exchange
4 14 (3.59%) Blackberry Enterprise Server
5 8 (2.05%) Lync
6 6 (1.54%) Exchange Server 2010
7 5 (1.28%) MS Project Server
7 5 (1.28%) SAS
8 4 (1.03%) IIS
8 4 (1.03%) Exchange Server 2013
9 3 (0.77%) Apache
10 2 (0.51%) SharePoint 2010
10 2 (0.51%) SharePoint 2013
10 2 (0.51%) CMS
11 1 (0.26%) Oracle Workflow
11 1 (0.26%) WebSphere
11 1 (0.26%) IBM Notes
11 1 (0.26%) Exchange Server 2007
Applications
1 55 (14.10%) MS Excel
2 45 (11.54%) MS Office
3 10 (2.56%) MS PowerPoint
4 7 (1.79%) MS Visio
5 5 (1.28%) MS Project
6 2 (0.51%) Photoshop
6 2 (0.51%) Fireworks
Business Applications
1 5 (1.28%) Dynamics CRM
2 4 (1.03%) Dynamics AX
2 4 (1.03%) Oracle EBS
3 3 (0.77%) Oracle BPM
4 2 (0.51%) Remedy ITSM
5 1 (0.26%) SAP Oil and Gas
5 1 (0.26%) assyst
Cloud Services
1 5 (1.28%) Office 365
2 4 (1.03%) Google Apps
3 2 (0.51%) SaaS
Communications & Networking
1 44 (11.28%) Firewall
2 40 (10.26%) DNS
3 32 (8.21%) TCP/IP
4 31 (7.95%) SAN
5 11 (2.82%) Wireless
6 10 (2.56%) SSL
6 10 (2.56%) VoIP
7 9 (2.31%) DHCP
8 8 (2.05%) Internet
9 7 (1.79%) LDAP
9 7 (1.79%) Asterisk PBX
10 6 (1.54%) POP3
10 6 (1.54%) SMS
10 6 (1.54%) FTP
11 5 (1.28%) WAN
11 5 (1.28%) Unified Communications
11 5 (1.28%) Cisco IOS
12 4 (1.03%) Junos
12 4 (1.03%) LAN
12 4 (1.03%) S/MIME
Database & Business Intelligence
1 57 (14.62%) SQL Server
2 16 (4.10%) SQL Server Reporting Services
3 8 (2.05%) Oracle Database
4 7 (1.79%) Oracle Database 11g
5 6 (1.54%) SQL Server 2008
6 5 (1.28%) MySQL
7 3 (0.77%) Data Mining
7 3 (0.77%) Big Data
8 2 (0.51%) Essbase
8 2 (0.51%) MS Access
8 2 (0.51%) Data Warehouse
9 1 (0.26%) DB2
9 1 (0.26%) Oracle Reports
9 1 (0.26%) Oracle Database 10g
9 1 (0.26%) Oracle BI Publisher
9 1 (0.26%) Hadoop
9 1 (0.26%) SQL Server Integration Services
Development Applications
1 15 (3.85%) Visual Studio
2 7 (1.79%) ClearCase
2 7 (1.79%) ClearQuest
3 2 (0.51%) Dreamweaver
4 1 (0.26%) Oracle Forms
4 1 (0.26%) Oracle APEX
4 1 (0.26%) Team Foundation Server
General
1 100 (25.64%) Finance
2 17 (4.36%) Retail
3 14 (3.59%) Marketing
4 13 (3.33%) French Language
5 11 (2.82%) Legal
6 8 (2.05%) Manufacturing
7 7 (1.79%) Advertising
7 7 (1.79%) Telecoms
8 6 (1.54%) Pharmaceutical
9 5 (1.28%) Banking
10 4 (1.03%) Law
10 4 (1.03%) Back Office
11 3 (0.77%) Local Government
12 2 (0.51%) Electronics
12 2 (0.51%) Publishing
13 1 (0.26%) Military
13 1 (0.26%) Automotive
Job Titles
1 130 (33.33%) Analyst
2 68 (17.44%) Service Manager
3 47 (12.05%) Service Analyst
4 29 (7.44%) Support Analyst
5 27 (6.92%) Service Desk Analyst
6 25 (6.41%) Technical Analyst
6 25 (6.41%) Delivery Manager
7 24 (6.15%) Services Delivery Manager
8 22 (5.64%) Applications Support
8 22 (5.64%) Architect
9 19 (4.87%) Administrator
10 18 (4.62%) Project Manager
11 16 (4.10%) Coordinator
11 16 (4.10%) Applications Support Analyst
12 14 (3.59%) Systems Administrator
12 14 (3.59%) Problem Analyst
13 13 (3.33%) Linux Administrator
13 13 (3.33%) Team Leader
13 13 (3.33%) Change Analyst
14 11 (2.82%) Consultant
Libraries, Frameworks & Software Standards
1 27 (6.92%) HTML
2 26 (6.67%) .NET
2 26 (6.67%) CSS
3 22 (5.64%) XML
4 17 (4.36%) ASP.NET
5 14 (3.59%) jQuery
6 7 (1.79%) J2EE
6 7 (1.79%) HTML5
7 5 (1.28%) Middleware
8 4 (1.03%) Oracle Fusion
9 3 (0.77%) LAMP
10 2 (0.51%) SOAP
10 2 (0.51%) Web Services
10 2 (0.51%) REST
10 2 (0.51%) CSS3
10 2 (0.51%) Itk
10 2 (0.51%) .NET Framework
10 2 (0.51%) JSON
10 2 (0.51%) Apache Flex
10 2 (0.51%) WCF
Miscellaneous
1 31 (7.95%) Analytical Skills
2 28 (7.18%) Management Information System
3 15 (3.85%) Replication
4 13 (3.33%) Client/Server
4 13 (3.33%) Blackberry
5 9 (2.31%) CMDB
5 9 (2.31%) Clustering
6 8 (2.05%) Social Media
7 5 (1.28%) HACMP
7 5 (1.28%) Blog
8 4 (1.03%) NHS
8 4 (1.03%) iPad
9 2 (0.51%) Mainframe
9 2 (0.51%) Enterprise Software
9 2 (0.51%) iPhone
9 2 (0.51%) Visualisation
9 2 (0.51%) IVR
9 2 (0.51%) VSAM
9 2 (0.51%) PDA
9 2 (0.51%) Statistics
Operating Systems
1 88 (22.56%) Windows
2 70 (17.95%) UNIX
3 38 (9.74%) Linux
4 24 (6.15%) Windows 7
5 18 (4.62%) Solaris
6 17 (4.36%) AIX
7 13 (3.33%) Red Hat Enterprise Linux
8 10 (2.56%) Windows Server 2008
8 10 (2.56%) Windows Server 2003
9 8 (2.05%) Windows XP
9 8 (2.05%) HPUX
10 6 (1.54%) CentOS
11 4 (1.03%) Windows Server 2012
11 4 (1.03%) Android
12 2 (0.51%) zOS
Processes & Methodologies
1 268 (68.72%) ITIL
2 102 (26.15%) Service Delivery
3 87 (22.31%) ITSM
4 46 (11.79%) Problem Management
5 45 (11.54%) Change Management
6 43 (11.03%) Project Management
7 38 (9.74%) Continuous Improvement
8 37 (9.49%) Supplier Management
9 33 (8.46%) Agile Software Development
10 30 (7.69%) Incident Management
10 30 (7.69%) PRINCE2
11 28 (7.18%) E-Commerce
12 26 (6.67%) Business Continuity
13 24 (6.15%) Performance Monitoring
14 23 (5.90%) Disaster Recovery
15 22 (5.64%) Stakeholder Management
15 22 (5.64%) Performance Tuning
15 22 (5.64%) Coaching
16 21 (5.38%) Release Management
17 19 (4.87%) Line Management
Programming Languages
1 34 (8.72%) SQL
2 31 (7.95%) Shell Script
3 22 (5.64%) Perl
4 19 (4.87%) C#
5 15 (3.85%) JavaScript
6 14 (3.59%) T-SQL
7 11 (2.82%) Java
8 5 (1.28%) PL/SQL
9 4 (1.03%) C
10 3 (0.77%) C++
11 2 (0.51%) COBOL
11 2 (0.51%) Python
11 2 (0.51%) FoxPro (VFP)
11 2 (0.51%) Assembly Language
11 2 (0.51%) REXX
12 1 (0.26%) VB.NET
12 1 (0.26%) VBA
12 1 (0.26%) PHP
12 1 (0.26%) Ruby
12 1 (0.26%) PowerShell
Qualifications
1 52 (13.33%) ITIL Certification
2 18 (4.62%) Microsoft Certification
3 17 (4.36%) ITIL Foundation Certificate
4 11 (2.82%) Security Cleared
5 9 (2.31%) Degree
6 7 (1.79%) MCDST
7 6 (1.54%) Cisco Certification
8 5 (1.28%) MCP
8 5 (1.28%) MOS
9 4 (1.03%) CCNA
10 3 (0.77%) CCA
10 3 (0.77%) Citrix Certification
10 3 (0.77%) MCSE
10 3 (0.77%) MCSA
10 3 (0.77%) ACCA
10 3 (0.77%) CIPFA
10 3 (0.77%) CIMA
10 3 (0.77%) MCTS
10 3 (0.77%) ICAEW
11 2 (0.51%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 58 (14.87%) SLA
2 20 (5.13%) QA
3 12 (3.08%) ISO/IEC 27001
4 10 (2.56%) PCI DSS
5 3 (0.77%) COBIT
6 2 (0.51%) ISO 9001
6 2 (0.51%) HL7
7 1 (0.26%) Sarbanes-Oxley
7 1 (0.26%) ISO 14001
System Software
1 43 (11.03%) Active Directory
2 20 (5.13%) VMware Infrastructure
3 17 (4.36%) VMware ESX
4 9 (2.31%) XenApp
5 7 (1.79%) Samba
6 5 (1.28%) GPFS
7 4 (1.03%) VMware Workstation
7 4 (1.03%) Hyper-V
7 4 (1.03%) VMware Server
8 3 (0.77%) vSphere
8 3 (0.77%) Oracle RMAN
8 3 (0.77%) Oracle RAC
9 2 (0.51%) Tivoli Workload Scheduler
9 2 (0.51%) RACF
9 2 (0.51%) ACF2
10 1 (0.26%) UAG
10 1 (0.26%) VMware ESXi
10 1 (0.26%) Xen
Systems Management
1 8 (2.05%) SCCM
2 6 (1.54%) SCOM
2 6 (1.54%) Norton AntiVirus
3 4 (1.03%) Symantec Enterprise Vault
3 4 (1.03%) Graphite
3 4 (1.03%) Tivoli
4 3 (0.77%) Data Guard
4 3 (0.77%) WSUS
5 2 (0.51%) CA Endevor
5 2 (0.51%) NetBackup
Vendors
1 109 (27.95%) Microsoft
2 31 (7.95%) HP
3 30 (7.69%) VMware
4 29 (7.44%) Cisco
5 28 (7.18%) Oracle
6 18 (4.62%) CheckPoint
7 15 (3.85%) Citrix
8 13 (3.33%) Symantec
8 13 (3.33%) Red Hat
8 13 (3.33%) ServiceNow
9 8 (2.05%) 3PAR
10 6 (1.54%) IBM
11 5 (1.28%) Veritas
11 5 (1.28%) Remedy
12 4 (1.03%) Postini
12 4 (1.03%) Google
13 3 (0.77%) Apple
13 3 (0.77%) NetApp
13 3 (0.77%) CA
14 2 (0.51%) Hyperion
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum plus benefits
Posted: 12 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 12 hours ago
Leeds, West Yorkshire
TEKsystems
Salary: £65000 - £80000 per annum
Posted: Yesterday
Leeds, West Yorkshire
TEKsystems
Salary: £60000 - £100000 per annum + benefits
Posted: Yesterday
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Salary: £55000.00 - £60000.00 per annum + Bonus + Benefits
Posted: 2 days ago
Leeds
Recruitment Genius
Salary: £50000 - £60000 per annum
Posted: 2 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Bonus + Package
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Evolution Recruitment Solutions
Salary: 25,000
Posted: 2 days ago
Leeds, West Yorkshire
Networking People
Salary: great benefits
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + benefits
Posted: 6 days ago
Bradford, West Yorkshire
Reed Professional Services
Salary: £12 - £14.50 per hour
Posted: 6 days ago
Huddersfield, West Yorkshire
ReThink Recruitment
Salary: £30000.00 per annum + pension, bonus, life assurance
Posted: 6 days ago
Leeds
Capita - ITIN
Salary: £65000.00 - £70000 per annum + Car
Posted: 13 days ago