The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 113 87 55
Rank change year-on-year
-26 -32
Permanent jobs citing Service Management 161 217 222
As % of all permanent IT jobs located in Yorkshire 2.36% 2.96% 4.18%
As % of the Processes & Methodologies category 2.66% 3.58% 4.91%
Number of salaries quoted 114 174 132
Average salary £36,400 £35,000 £40,000
Average salary % change year-on-year
+4.00% -12.50%
90% offered a salary of more than £22,500 £22,500 £28,000
10% offered a salary of more than £55,750 £50,000 £50,000
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6042 6068 4524
As % of all permanent IT jobs located in Yorkshire 88.64% 82.68% 85.26%
Number of salaries quoted 4958 4705 3534
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £27,500 £27,000
10% offered a salary of more than £60,000 £57,000 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 1 September 2015.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -24 119 £36,150 +3.28% 10
North Yorkshire -2 15 £29,750 -8.46% 3
South Yorkshire -11 5 £37,500 +30.43% 2
East Yorkshire - 3 £51,792 -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 September 2015, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 230 (68.05%) ITIL
2 90 (26.63%) Finance
3 87 (25.74%) Service Delivery
4 80 (23.67%) Windows
5 69 (20.41%) Microsoft
6 61 (18.05%) SLA
7 55 (16.27%) Active Directory
8 53 (15.68%) Project Management
9 51 (15.09%) ITSM
10 50 (14.79%) MS Excel
11 48 (14.20%) Analytical Skills
12 46 (13.61%) Change Management
13 45 (13.31%) MS Office
14 42 (12.43%) Problem Management
15 38 (11.24%) Windows 7
16 37 (10.95%) Incident Management
16 37 (10.95%) SQL Server
17 36 (10.65%) Degree
17 36 (10.65%) Agile Software Development
18 32 (9.47%) Continuous Improvement
19 31 (9.17%) ITIL Certification
19 31 (9.17%) VMware
20 29 (8.58%) Disaster Recovery
20 29 (8.58%) SQL
21 28 (8.28%) Business Continuity
22 25 (7.40%) Management Information System
23 24 (7.10%) Cisco
24 23 (6.80%) Microsoft Certification
24 23 (6.80%) Telecoms
24 23 (6.80%) Coaching

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 September 2015, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (4.73%) MS Exchange
2 11 (3.25%) IIS
3 9 (2.66%) Exchange Server 2010
4 6 (1.78%) SharePoint
5 5 (1.48%) Exchange Server 2003
6 4 (1.18%) Lync
7 3 (0.89%) WebLogic
7 3 (0.89%) Tuxedo
7 3 (0.89%) BizTalk Server
7 3 (0.89%) Blackberry Enterprise Server
8 2 (0.59%) Apache
9 1 (0.30%) CMS
9 1 (0.30%) Oracle Workflow
9 1 (0.30%) Exchange Server 2013
Applications
1 50 (14.79%) MS Excel
2 45 (13.31%) MS Office
3 8 (2.37%) MS Project
4 6 (1.78%) MS Visio
5 5 (1.48%) Spreadsheet
6 4 (1.18%) MS PowerPoint
Business Applications
1 4 (1.18%) Dynamics CRM
2 3 (0.89%) Dynamics NAV
2 3 (0.89%) Oracle EBS
2 3 (0.89%) Oracle BPM
3 2 (0.59%) Oracle Applications
4 1 (0.30%) Summit
4 1 (0.30%) assyst
4 1 (0.30%) Oracle Financials
4 1 (0.30%) Dynamics AX
4 1 (0.30%) Remedy ITSM
Cloud Services
1 3 (0.89%) Mimecast
2 2 (0.59%) Office 365
3 1 (0.30%) Microsoft Azure
3 1 (0.30%) Amazon AWS
Communications & Networking
1 18 (5.33%) DNS
2 15 (4.44%) SAN
3 13 (3.85%) Intranet
3 13 (3.85%) Internet
3 13 (3.85%) Firewall
4 12 (3.55%) WAN
4 12 (3.55%) DHCP
5 11 (3.25%) LAN
6 8 (2.37%) VoIP
6 8 (2.37%) TCP/IP
7 6 (1.78%) VPN
8 4 (1.18%) MPLS
9 3 (0.89%) FTP
9 3 (0.89%) Cisco ASA
9 3 (0.89%) IPsec
10 2 (0.59%) 2G
10 2 (0.59%) IP Telephony
10 2 (0.59%) 4G
10 2 (0.59%) Radio Access Network
10 2 (0.59%) Cisco Nexus
Database & Business Intelligence
1 37 (10.95%) SQL Server
2 9 (2.66%) Oracle Reports
2 9 (2.66%) SQL Server 2008
2 9 (2.66%) Oracle Database
3 8 (2.37%) Data Warehouse
4 6 (1.78%) SQL Server Reporting Services
5 5 (1.48%) SQL Server 2005
5 5 (1.48%) SQL Server Integration Services
5 5 (1.48%) MySQL
6 3 (0.89%) Oracle Database 12c
6 3 (0.89%) Relational Database
6 3 (0.89%) Hadoop
6 3 (0.89%) SQLPlus
6 3 (0.89%) Essbase
6 3 (0.89%) Oracle Database 11g
6 3 (0.89%) DTS
6 3 (0.89%) RDBMS
7 2 (0.59%) BusinessObjects
7 2 (0.59%) SQL Server 2000
7 2 (0.59%) SQL Server Analysis Services
Development Applications
1 3 (0.89%) Visual Studio
1 3 (0.89%) Oracle Forms
1 3 (0.89%) Team Foundation Server
2 2 (0.59%) Ant
2 2 (0.59%) Maven
2 2 (0.59%) JIRA
General
1 90 (26.63%) Finance
2 23 (6.80%) Telecoms
3 22 (6.51%) Retail
4 19 (5.62%) Legal
5 15 (4.44%) Pharmaceutical
6 8 (2.37%) Marketing
7 5 (1.48%) Law
8 4 (1.18%) Local Government
8 4 (1.18%) Banking
9 3 (0.89%) Billing
9 3 (0.89%) Back Office
10 2 (0.59%) Electronics
10 2 (0.59%) Financial Institution
10 2 (0.59%) Manufacturing
11 1 (0.30%) Games
11 1 (0.30%) Retail Banking
11 1 (0.30%) German Language
11 1 (0.30%) Polish Language
Job Titles
1 93 (27.51%) Service Manager
2 53 (15.68%) Analyst
3 48 (14.20%) Delivery Manager
4 45 (13.31%) Services Delivery Manager
5 23 (6.80%) Service Analyst
6 21 (6.21%) Service Desk Analyst
7 18 (5.33%) Support Analyst
8 16 (4.73%) IT Services Manager
9 14 (4.14%) Technical Analyst
10 12 (3.55%) Team Leader
11 11 (3.25%) Technical Support
12 10 (2.96%) Support Engineer
12 10 (2.96%) 2nd Line Support
12 10 (2.96%) Relationships Manager
12 10 (2.96%) Business Manager
13 9 (2.66%) IT Support
13 9 (2.66%) Technical Support Analyst
14 8 (2.37%) Infrastructure Engineer
14 8 (2.37%) Release Manager
14 8 (2.37%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 14 (4.14%) .NET
1 14 (4.14%) Web Services
2 7 (2.07%) CSS
2 7 (2.07%) HTML
2 7 (2.07%) Middleware
3 4 (1.18%) HTML5
4 3 (0.89%) REST
4 3 (0.89%) Oracle GoldenGate
4 3 (0.89%) LINQ
4 3 (0.89%) jQuery
4 3 (0.89%) WinForms
4 3 (0.89%) Ajax
4 3 (0.89%) .NET Framework
4 3 (0.89%) COM+
4 3 (0.89%) SOAP
4 3 (0.89%) XML
5 2 (0.59%) J2EE
5 2 (0.59%) Application Packaging
5 2 (0.59%) Spring
5 2 (0.59%) LAMP
Miscellaneous
1 48 (14.20%) Analytical Skills
2 25 (7.40%) Management Information System
3 20 (5.92%) NHS
4 14 (4.14%) Data Centre
5 8 (2.37%) Replication
6 7 (2.07%) Statistics
7 6 (1.78%) iSeries
7 6 (1.78%) GIS
7 6 (1.78%) User Experience
8 5 (1.48%) Computer Science
9 4 (1.18%) CMDB
9 4 (1.18%) Blog
9 4 (1.18%) Social Media
9 4 (1.18%) Blackberry
9 4 (1.18%) Client/Server
10 3 (0.89%) N-Tier
10 3 (0.89%) Enterprise Software
10 3 (0.89%) Performance Metrics
11 2 (0.59%) Video Conferencing
11 2 (0.59%) Mainframe
Operating Systems
1 80 (23.67%) Windows
2 38 (11.24%) Windows 7
3 19 (5.62%) Windows Server 2008
4 17 (5.03%) Windows Server 2003
5 16 (4.73%) UNIX
6 14 (4.14%) Windows XP
6 14 (4.14%) Windows Server 2012
7 12 (3.55%) Linux
8 4 (1.18%) CentOS
8 4 (1.18%) Windows 8
9 3 (0.89%) Apple iOS
9 3 (0.89%) Mac OS X
9 3 (0.89%) Android
10 2 (0.59%) Windows 2000 Server
10 2 (0.59%) Ubuntu
10 2 (0.59%) Mac OS
11 1 (0.30%) VMS
11 1 (0.30%) Solaris
11 1 (0.30%) Red Hat Enterprise Linux
Processes & Methodologies
1 230 (68.05%) ITIL
2 87 (25.74%) Service Delivery
3 53 (15.68%) Project Management
4 51 (15.09%) ITSM
5 46 (13.61%) Change Management
6 42 (12.43%) Problem Management
7 37 (10.95%) Incident Management
8 36 (10.65%) Agile Software Development
9 32 (9.47%) Continuous Improvement
10 29 (8.58%) Disaster Recovery
11 28 (8.28%) Business Continuity
12 23 (6.80%) Coaching
13 22 (6.51%) Mentoring
14 21 (6.21%) Line Management
14 21 (6.21%) PRINCE2
15 19 (5.62%) Stakeholder Management
15 19 (5.62%) Release Management
15 19 (5.62%) Capacity Management
16 17 (5.03%) Configuration Management
17 16 (4.73%) E-Commerce
Programming Languages
1 29 (8.58%) SQL
2 13 (3.85%) C
3 8 (2.37%) C#
3 8 (2.37%) T-SQL
3 8 (2.37%) PowerShell
4 6 (1.78%) Python
5 5 (1.48%) Bash Shell
5 5 (1.48%) PL/SQL
6 4 (1.18%) Java
6 4 (1.18%) JavaScript
7 3 (0.89%) Perl
7 3 (0.89%) VB
7 3 (0.89%) C++
7 3 (0.89%) sed
7 3 (0.89%) Shell Script
7 3 (0.89%) AWK
7 3 (0.89%) VB6
7 3 (0.89%) Korn
8 2 (0.59%) PHP
Qualifications
1 36 (10.65%) Degree
2 31 (9.17%) ITIL Certification
3 23 (6.80%) Microsoft Certification
4 18 (5.33%) MCDST
5 12 (3.55%) ITIL Foundation Certificate
5 12 (3.55%) CISSP
6 10 (2.96%) MCP
7 9 (2.66%) MOS
8 8 (2.37%) Cisco Certification
9 7 (2.07%) HND
9 7 (2.07%) CISM
10 6 (1.78%) HNC
10 6 (1.78%) CCNA
10 6 (1.78%) PMP
10 6 (1.78%) PMI Certification
11 5 (1.48%) PRINCE2 Certification
11 5 (1.48%) MCSE
11 5 (1.48%) PRINCE2 Practitioner
11 5 (1.48%) Security Cleared
12 3 (0.89%) CCNP
Quality Assurance & Compliance
1 61 (18.05%) SLA
2 12 (3.55%) ISO/IEC 27001
3 11 (3.25%) PCI DSS
4 4 (1.18%) COBIT
5 2 (0.59%) QA
6 1 (0.30%) Sarbanes-Oxley
6 1 (0.30%) Solvency II
System Software
1 55 (16.27%) Active Directory
2 18 (5.33%) VMware Infrastructure
3 11 (3.25%) VMware ESX
4 8 (2.37%) vSphere
5 7 (2.07%) XenApp
6 5 (1.48%) Hyper-V
6 5 (1.48%) Microsoft App-V
7 3 (0.89%) Oracle RAC
7 3 (0.89%) XenDesktop
8 2 (0.59%) VMware Server
8 2 (0.59%) NFS
9 1 (0.30%) KVM
Systems Management
1 17 (5.03%) SCCM
2 8 (2.37%) SCOM
3 7 (2.07%) Graphite
4 4 (1.18%) WSUS
4 4 (1.18%) Norton AntiVirus
5 3 (0.89%) Oracle RMAN
6 2 (0.59%) OpenView
6 2 (0.59%) Systems Management Server (SMS)
6 2 (0.59%) SCDPM
6 2 (0.59%) ArcSight ESM
7 1 (0.30%) Salt
7 1 (0.30%) ServiceCenter
7 1 (0.30%) Nagios
7 1 (0.30%) Data Guard
7 1 (0.30%) Opscode Chef
Vendors
1 69 (20.41%) Microsoft
2 31 (9.17%) VMware
3 24 (7.10%) Cisco
4 21 (6.21%) Oracle
5 19 (5.62%) HP
6 17 (5.03%) Citrix
7 9 (2.66%) Remedy
8 7 (2.07%) Splunk
8 7 (2.07%) ArcSight
9 6 (1.78%) Tealeaf
9 6 (1.78%) ATG
9 6 (1.78%) Avaya
10 5 (1.48%) CheckPoint
11 4 (1.18%) Symantec
11 4 (1.18%) EMC
11 4 (1.18%) NetApp
12 3 (0.89%) Hyperion
12 3 (0.89%) Sophos
12 3 (0.89%) F5
12 3 (0.89%) Dell
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £22,000 per annum Plus Benefits
Posted: 10 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £28000 - £30000 per annum + Excellent Benefits
Posted: 11 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + Bonus, Pension
Posted: 12 hours ago
Barnsley, Yorkshire
ASOS
Salary: Competitive + Benefits
Posted: 22 hours ago
York, North Yorkshire
Fruition IT Resources Limited
Salary: £21000 - £25000 per annum + Pension + Benefits
Posted: 4 days ago
North Yorkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum
Posted: 6 days ago
Bradford
Hays IT - Uk Posting account
Salary: £27000.00 - £34000.00 per annum
Posted: 11 days ago
Yorkshire
Lloyds Banking Group
Posted: 12 days ago
Halifax, West Yorkshire
Lloyds Banking Group
Posted: 14 days ago
Halifax/Edinburgh/London
Tectre Limited
Salary: £35,000 - £45,000 per year
Posted: 19 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 21 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 22 days ago
Leeds
Recruitment Genius
Salary: £30000 - £45000 per annum
Posted: 22 days ago
South Yorkshire
Interquest - IQ Public Sector
Salary: £40000 - £50000 per annum
Posted: 25 days ago