The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 93 63 77
Rank change year-on-year
-30 +14
Permanent jobs citing Service Management 203 211 206
As % of all permanent IT jobs located in Yorkshire 2.74% 3.95% 3.51%
As % of the Processes & Methodologies category 3.33% 4.63% 4.34%
Number of salaries quoted 167 127 154
Average salary £32,500 £40,000 £39,792
Average salary % change year-on-year
-18.75% +0.52%
90% offered a salary of more than £22,500 £29,200 £23,200
10% offered a salary of more than £51,600 £52,700 £55,000
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6088 4561 4750
As % of all permanent IT jobs located in Yorkshire 82.26% 85.35% 80.89%
Number of salaries quoted 4748 3583 3890
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -25 165 £32,500 -18.75% 14
South Yorkshire -39 16 £27,000 -44.89% 2
North Yorkshire -19 13 £32,500 -13.33%
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 September 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 258 (69.92%) ITIL
2 115 (31.17%) Service Delivery
3 99 (26.83%) ITSM
4 74 (20.05%) Change Management
5 72 (19.51%) Microsoft
6 63 (17.07%) Finance
7 62 (16.80%) Windows
8 54 (14.63%) SLA
9 52 (14.09%) ITIL Certification
10 49 (13.28%) Project Management
11 48 (13.01%) SQL Server
12 47 (12.74%) Supplier Management
13 42 (11.38%) SQL
14 39 (10.57%) UNIX
15 35 (9.49%) MS Excel
15 35 (9.49%) MS Office
16 34 (9.21%) Agile Software Development
16 34 (9.21%) E-Commerce
16 34 (9.21%) Incident Management
17 33 (8.94%) SAN
18 32 (8.67%) Active Directory
18 32 (8.67%) Oracle
18 32 (8.67%) ITIL V3
19 31 (8.40%) Release Management
19 31 (8.40%) PRINCE2
20 29 (7.86%) Linux
20 29 (7.86%) DNS
21 28 (7.59%) Stakeholder Management
21 28 (7.59%) Analytical Skills
22 27 (7.32%) Configuration Management

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 September 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (3.79%) MS Exchange
2 12 (3.25%) Blackberry Enterprise Server
3 10 (2.71%) SharePoint
4 8 (2.17%) BizTalk Server
5 6 (1.63%) Lync
6 5 (1.36%) Exchange Server 2010
7 4 (1.08%) WebSphere
8 3 (0.81%) Exchange Server 2013
8 3 (0.81%) MS Project Server
8 3 (0.81%) SAS
8 3 (0.81%) IIS
9 2 (0.54%) WebSphere Application Server
10 1 (0.27%) OpenStack
10 1 (0.27%) CICS
10 1 (0.27%) Apache
10 1 (0.27%) Tomcat
10 1 (0.27%) Oracle Workflow
Applications
1 35 (9.49%) MS Excel
1 35 (9.49%) MS Office
2 7 (1.90%) MS PowerPoint
3 5 (1.36%) MS Visio
4 3 (0.81%) MS Project
Business Applications
1 9 (2.44%) Oracle EBS
2 8 (2.17%) Oracle BPM
3 5 (1.36%) BASE24
4 2 (0.54%) Remedy ITSM
5 1 (0.27%) assyst
5 1 (0.27%) SAP Oil and Gas
5 1 (0.27%) Dynamics CRM
Cloud Services
1 3 (0.81%) Google Apps
2 1 (0.27%) Amazon EC2
2 1 (0.27%) Amazon AWS
2 1 (0.27%) SaaS
2 1 (0.27%) Cloud Computing
Communications & Networking
1 33 (8.94%) SAN
2 29 (7.86%) DNS
3 24 (6.50%) TCP/IP
4 23 (6.23%) Firewall
5 8 (2.17%) WAN
6 7 (1.90%) LAN
6 7 (1.90%) VoIP
7 6 (1.63%) Internet
8 5 (1.36%) Cisco IOS
8 5 (1.36%) FTP
9 4 (1.08%) Asterisk PBX
9 4 (1.08%) Junos
9 4 (1.08%) Unified Communications
10 3 (0.81%) S/MIME
10 3 (0.81%) DHCP
10 3 (0.81%) POP3
10 3 (0.81%) HTTP
10 3 (0.81%) WLAN
10 3 (0.81%) SMS
10 3 (0.81%) ATM
Database & Business Intelligence
1 48 (13.01%) SQL Server
2 10 (2.71%) Oracle Database
3 8 (2.17%) Oracle Database 11g
4 5 (1.36%) SQL Server 2008
4 5 (1.36%) SQL Server Reporting Services
5 4 (1.08%) MySQL
6 2 (0.54%) DB2
6 2 (0.54%) Data Mining
6 2 (0.54%) Data Warehouse
6 2 (0.54%) Oracle Reports
7 1 (0.27%) Oracle BI Publisher
7 1 (0.27%) Big Data
7 1 (0.27%) SQL Server 2012
7 1 (0.27%) Hadoop
7 1 (0.27%) Oracle Database 10g
Development Applications
1 7 (1.90%) Visual Studio
2 2 (0.54%) Team Foundation Server
3 1 (0.27%) Oracle APEX
3 1 (0.27%) Oracle Forms
General
1 63 (17.07%) Finance
2 17 (4.61%) Retail
3 14 (3.79%) Marketing
4 9 (2.44%) Legal
5 5 (1.36%) Banking
6 4 (1.08%) Telecoms
6 4 (1.08%) French Language
7 3 (0.81%) Manufacturing
8 2 (0.54%) Advertising
8 2 (0.54%) Law
8 2 (0.54%) Pharmaceutical
9 1 (0.27%) Local Government
9 1 (0.27%) Electronics
Job Titles
1 107 (29.00%) Analyst
2 85 (23.04%) Service Manager
3 35 (9.49%) Service Analyst
4 30 (8.13%) Architect
5 29 (7.86%) Delivery Manager
5 29 (7.86%) Services Delivery Manager
6 23 (6.23%) Project Manager
7 19 (5.15%) Change Analyst
8 16 (4.34%) Technical Analyst
8 16 (4.34%) Support Analyst
8 16 (4.34%) Incident Manager
9 15 (4.07%) Service Desk Analyst
10 13 (3.52%) Problem Analyst
10 13 (3.52%) Administrator
11 10 (2.71%) Linux Administrator
11 10 (2.71%) Service Desk Manager
11 10 (2.71%) Team Leader
11 10 (2.71%) IT Services Manager
11 10 (2.71%) Designer
12 9 (2.44%) Incident Analyst
Libraries, Frameworks & Software Standards
1 13 (3.52%) XML
1 13 (3.52%) .NET
1 13 (3.52%) HTML
2 12 (3.25%) CSS
3 7 (1.90%) ASP.NET
4 6 (1.63%) HTML5
5 5 (1.36%) J2EE
6 4 (1.08%) jQuery
7 3 (0.81%) REST
7 3 (0.81%) SOAP
8 2 (0.54%) Web Services
8 2 (0.54%) JSON
8 2 (0.54%) WCF
8 2 (0.54%) Apache Flex
8 2 (0.54%) Itk
9 1 (0.27%) WPF
9 1 (0.27%) Software Packaging
9 1 (0.27%) .NET Framework
9 1 (0.27%) Middleware
9 1 (0.27%) ODBC
Miscellaneous
1 28 (7.59%) Analytical Skills
2 15 (4.07%) Management Information System
3 12 (3.25%) Blackberry
4 9 (2.44%) Replication
5 8 (2.17%) Client/Server
5 8 (2.17%) Statistics
5 8 (2.17%) HP StorageWorks
6 6 (1.63%) Clustering
7 5 (1.36%) Social Media
7 5 (1.36%) Blog
8 3 (0.81%) PDA
9 2 (0.54%) IVR
9 2 (0.54%) NHS
9 2 (0.54%) HACMP
9 2 (0.54%) iPhone
9 2 (0.54%) CMDB
9 2 (0.54%) Visualisation
9 2 (0.54%) iPad
9 2 (0.54%) Enterprise Software
10 1 (0.27%) Mobile App
Operating Systems
1 62 (16.80%) Windows
2 39 (10.57%) UNIX
3 29 (7.86%) Linux
4 24 (6.50%) Windows 7
5 16 (4.34%) Red Hat Enterprise Linux
6 13 (3.52%) Windows XP
6 13 (3.52%) HPUX
7 11 (2.98%) Windows Server 2008
8 10 (2.71%) Windows Server 2003
9 6 (1.63%) Android
9 6 (1.63%) Windows Server 2012
10 3 (0.81%) AIX
11 1 (0.27%) Apple iOS
11 1 (0.27%) CentOS
11 1 (0.27%) Solaris
11 1 (0.27%) Fedora
Processes & Methodologies
1 258 (69.92%) ITIL
2 115 (31.17%) Service Delivery
3 99 (26.83%) ITSM
4 74 (20.05%) Change Management
5 49 (13.28%) Project Management
6 47 (12.74%) Supplier Management
7 34 (9.21%) Agile Software Development
7 34 (9.21%) E-Commerce
7 34 (9.21%) Incident Management
8 32 (8.67%) ITIL V3
9 31 (8.40%) Release Management
9 31 (8.40%) PRINCE2
10 28 (7.59%) Stakeholder Management
11 27 (7.32%) Configuration Management
12 25 (6.78%) Performance Monitoring
12 25 (6.78%) Problem Management
13 24 (6.50%) Business Continuity
14 23 (6.23%) Disaster Recovery
15 22 (5.96%) Performance Tuning
16 20 (5.42%) Continuous Improvement
Programming Languages
1 42 (11.38%) SQL
2 21 (5.69%) Shell Script
3 13 (3.52%) C#
4 9 (2.44%) Java
4 9 (2.44%) PL/SQL
5 6 (1.63%) C++
6 5 (1.36%) PowerShell
7 4 (1.08%) T-SQL
7 4 (1.08%) JavaScript
8 3 (0.81%) Perl
9 2 (0.54%) VB.NET
9 2 (0.54%) VBA
9 2 (0.54%) Python
9 2 (0.54%) Bash Shell
10 1 (0.27%) JCL
10 1 (0.27%) VB
10 1 (0.27%) COBOL
Qualifications
1 52 (14.09%) ITIL Certification
2 18 (4.88%) ITIL Foundation Certificate
2 18 (4.88%) Degree
3 8 (2.17%) Microsoft Certification
4 7 (1.90%) ISEB
5 5 (1.36%) Cisco Certification
5 5 (1.36%) MCP
6 4 (1.08%) CCNA
6 4 (1.08%) ISTQB Foundation Certification
7 3 (0.81%) Security Cleared
7 3 (0.81%) PRINCE2 Practitioner
7 3 (0.81%) MCDST
7 3 (0.81%) MCTS
7 3 (0.81%) CCA
7 3 (0.81%) Citrix Certification
7 3 (0.81%) MCSA
8 2 (0.54%) ISEB Practitioner
8 2 (0.54%) PRINCE2 Certification
9 1 (0.27%) VCAP
9 1 (0.27%) PMP
Quality Assurance & Compliance
1 54 (14.63%) SLA
2 21 (5.69%) QA
3 5 (1.36%) COBIT
3 5 (1.36%) ISO 8583
4 4 (1.08%) ISO 9001
4 4 (1.08%) ISO/IEC 27001
5 2 (0.54%) HL7
6 1 (0.27%) PCI DSS
6 1 (0.27%) ISO 14001
System Software
1 32 (8.67%) Active Directory
2 14 (3.79%) VMware Infrastructure
3 11 (2.98%) VMware ESX
4 8 (2.17%) Oracle RMAN
4 8 (2.17%) Oracle RAC
4 8 (2.17%) XenApp
5 4 (1.08%) VMware Workstation
5 4 (1.08%) VMware Server
6 2 (0.54%) GPFS
7 1 (0.27%) UAG
7 1 (0.27%) vSphere
7 1 (0.27%) Hyper-V
Systems Management
1 10 (2.71%) SCCM
2 8 (2.17%) Data Guard
3 5 (1.36%) SCOM
3 5 (1.36%) Norton AntiVirus
4 3 (0.81%) Symantec Enterprise Vault
4 3 (0.81%) WSUS
5 2 (0.54%) NetBackup
Vendors
1 72 (19.51%) Microsoft
2 32 (8.67%) Oracle
3 23 (6.23%) VMware
4 22 (5.96%) HP
5 16 (4.34%) Red Hat
6 14 (3.79%) Cisco
7 13 (3.52%) 3PAR
8 11 (2.98%) Symantec
8 11 (2.98%) Citrix
9 8 (2.17%) ServiceNow
10 5 (1.36%) CheckPoint
10 5 (1.36%) Apple
10 5 (1.36%) NCR
10 5 (1.36%) IBM
11 3 (0.81%) Postini
11 3 (0.81%) Google
11 3 (0.81%) CA
11 3 (0.81%) NetApp
11 3 (0.81%) Remedy
12 2 (0.54%) BT
Sheffield, South Yorkshire
Spring Technology
Salary: £45000.00 - £65000.00 per annum
Posted: 6 hours ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 12 hours ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40,000 - £65,000 per year
Posted: 13 hours ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: Yesterday
Leeds, Yorkshire
University of Leeds
Posted: 2 days ago
Leeds, Yorkshire
PwC Careers in the UK
Posted: 3 days ago
Leeds
DP Connect
Salary: £50 per annum
Posted: 4 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80K per annum depending on level of experience
Posted: 7 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80,000 per annum depending on level of experience
Posted: 7 days ago
Sheffield, South Yorkshire
HSBC
Posted: 19 days ago
Wetherby
Hays IT - Uk Posting account
Salary: £28000.00 - £33000 per annum + negotiable
Posted: 20 days ago
Rawdon, Leeds, LS19 6BA
EMIS
Salary: up to £45k depending on level of experience
Posted: 25 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 26 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £45,000 per annum depending on experience
Posted: 27 days ago