The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 94 111 92
Rank change year-on-year
+17 -19
Permanent jobs citing Service Management 187 169 151
As % of all permanent IT jobs located in Yorkshire 2.56% 2.45% 2.64%
As % of the Processes & Methodologies category 2.94% 2.96% 3.29%
Number of salaries quoted 139 97 92
Average salary £34,000 £38,000 £42,500
Average salary % change year-on-year
-10.52% -10.58%
90% offered a salary of more than £22,000 £23,300 £26,000
10% offered a salary of more than £52,750 £61,800 £55,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6371 5704 4595
As % of all permanent IT jobs located in Yorkshire 87.08% 82.83% 80.36%
Number of salaries quoted 5186 4318 3694
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 27 February 2015.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +32 160 £35,000 -20.60% 12
North Yorkshire -13 13 £40,000 +11.11% 5
South Yorkshire -11 10 £25,000 -28.57% 2
East Yorkshire +4 2 £31,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 February 2015, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 254 (67.55%) ITIL
2 111 (29.52%) Finance
3 103 (27.39%) Microsoft
4 93 (24.73%) Windows
5 89 (23.67%) Service Delivery
6 74 (19.68%) ITSM
7 63 (16.76%) UNIX
8 59 (15.69%) MS Excel
9 58 (15.43%) SLA
9 58 (15.43%) Project Management
10 54 (14.36%) SQL Server
11 48 (12.77%) Active Directory
12 41 (10.90%) MS Office
13 40 (10.64%) Change Management
14 39 (10.37%) Firewall
15 38 (10.11%) PRINCE2
16 36 (9.57%) DNS
16 36 (9.57%) Problem Management
17 35 (9.31%) Incident Management
17 35 (9.31%) Agile Software Development
18 34 (9.04%) Linux
18 34 (9.04%) Continuous Improvement
19 33 (8.78%) TCP/IP
19 33 (8.78%) Management Information System
20 32 (8.51%) ITIL Certification
21 31 (8.24%) SQL
22 30 (7.98%) Windows 7
23 29 (7.71%) Oracle
23 29 (7.71%) SAN
24 28 (7.45%) Shell Script

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 February 2015, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (6.38%) SharePoint
2 12 (3.19%) MS Exchange
2 12 (3.19%) Blackberry Enterprise Server
3 11 (2.93%) BizTalk Server
4 9 (2.39%) IIS
5 5 (1.33%) SAS
5 5 (1.33%) MS Project Server
5 5 (1.33%) Lync
6 4 (1.06%) Apache
7 3 (0.80%) Exchange Server 2010
8 2 (0.53%) SharePoint 2013
8 2 (0.53%) CMS
8 2 (0.53%) WebLogic
8 2 (0.53%) SharePoint 2010
9 1 (0.27%) Tomcat
9 1 (0.27%) Tuxedo
9 1 (0.27%) IBM Notes
9 1 (0.27%) Oracle Workflow
9 1 (0.27%) Exchange Server 2007
9 1 (0.27%) nginx
Applications
1 59 (15.69%) MS Excel
2 41 (10.90%) MS Office
3 10 (2.66%) MS Project
4 9 (2.39%) MS Visio
5 7 (1.86%) MS PowerPoint
6 3 (0.80%) Spreadsheet
7 2 (0.53%) Fireworks
7 2 (0.53%) Photoshop
Business Applications
1 7 (1.86%) Dynamics CRM
2 6 (1.60%) Oracle Procure-to-Pay
3 4 (1.06%) Dynamics AX
4 3 (0.80%) Remedy ITSM
5 2 (0.53%) Oracle EBS
6 1 (0.27%) SAP Oil and Gas
6 1 (0.27%) Oracle BPM
Cloud Services
1 5 (1.33%) Office 365
2 3 (0.80%) SaaS
3 1 (0.27%) Google Apps
Communications & Networking
1 39 (10.37%) Firewall
2 36 (9.57%) DNS
3 33 (8.78%) TCP/IP
4 29 (7.71%) SAN
5 12 (3.19%) LDAP
6 11 (2.93%) Wireless
7 10 (2.66%) Intranet
7 10 (2.66%) SSL
8 9 (2.39%) Internet
9 8 (2.13%) DHCP
10 7 (1.86%) FTP
10 7 (1.86%) VoIP
11 3 (0.80%) POP3
11 3 (0.80%) SMS
11 3 (0.80%) Asterisk PBX
12 2 (0.53%) Extranet
13 1 (0.27%) 3G
13 1 (0.27%) MPLS
13 1 (0.27%) IPsec
13 1 (0.27%) 2G
Database & Business Intelligence
1 54 (14.36%) SQL Server
2 20 (5.32%) SQL Server Reporting Services
3 10 (2.66%) SQL Server 2008
4 9 (2.39%) Oracle Database
5 8 (2.13%) Oracle Reports
6 6 (1.60%) Oracle BI EE
7 5 (1.33%) Oracle Database 11g
8 4 (1.06%) Oracle Database 12c
9 3 (0.80%) Big Data
9 3 (0.80%) SQL Server Integration Services
9 3 (0.80%) MySQL
9 3 (0.80%) Essbase
9 3 (0.80%) MS Access
9 3 (0.80%) Data Warehouse
10 1 (0.27%) Data Mining
10 1 (0.27%) RDBMS
10 1 (0.27%) Oracle Database 10g
10 1 (0.27%) SQLPlus
10 1 (0.27%) Oracle ODI
10 1 (0.27%) Oracle BI Publisher
Development Applications
1 15 (3.99%) Visual Studio
2 8 (2.13%) Oracle Forms
3 7 (1.86%) ClearCase
3 7 (1.86%) ClearQuest
4 2 (0.53%) JIRA
4 2 (0.53%) Dreamweaver
5 1 (0.27%) Oracle APEX
5 1 (0.27%) Team Foundation Server
5 1 (0.27%) FrontPage
General
1 111 (29.52%) Finance
2 13 (3.46%) Marketing
3 12 (3.19%) Retail
4 11 (2.93%) Telecoms
5 10 (2.66%) French Language
5 10 (2.66%) Manufacturing
6 9 (2.39%) Pharmaceutical
6 9 (2.39%) Law
7 6 (1.60%) Legal
7 6 (1.60%) Banking
7 6 (1.60%) Advertising
8 4 (1.06%) Back Office
8 4 (1.06%) Local Government
9 3 (0.80%) Electronics
10 2 (0.53%) Publishing
10 2 (0.53%) Military
11 1 (0.27%) Automotive
Job Titles
1 120 (31.91%) Analyst
2 65 (17.29%) Service Manager
3 51 (13.56%) Service Analyst
4 35 (9.31%) Service Desk Analyst
5 30 (7.98%) Technical Analyst
6 28 (7.45%) Support Analyst
6 28 (7.45%) Delivery Manager
7 26 (6.91%) Project Manager
8 25 (6.65%) Services Delivery Manager
9 21 (5.59%) Applications Support
10 18 (4.79%) Coordinator
10 18 (4.79%) Architect
11 16 (4.26%) Administrator
11 16 (4.26%) Technical Support
12 15 (3.99%) Senior Manager
12 15 (3.99%) Consultant
13 14 (3.72%) Applications Support Analyst
14 13 (3.46%) Team Leader
14 13 (3.46%) Systems Administrator
14 13 (3.46%) IT Services Manager
Libraries, Frameworks & Software Standards
1 26 (6.91%) .NET
2 20 (5.32%) XML
3 19 (5.05%) CSS
3 19 (5.05%) HTML
4 12 (3.19%) ASP.NET
4 12 (3.19%) jQuery
5 7 (1.86%) J2EE
6 6 (1.60%) Web Services
6 6 (1.60%) Middleware
7 5 (1.33%) .NET Framework
8 4 (1.06%) Oracle Fusion
8 4 (1.06%) WinForms
9 3 (0.80%) LAMP
10 2 (0.53%) WCF
10 2 (0.53%) HTML5
10 2 (0.53%) CSS3
11 1 (0.27%) Laravel
11 1 (0.27%) Twitter Bootstrap
11 1 (0.27%) Oracle GoldenGate
11 1 (0.27%) WPF
Miscellaneous
1 33 (8.78%) Management Information System
2 23 (6.12%) Analytical Skills
3 16 (4.26%) Replication
4 12 (3.19%) Client/Server
4 12 (3.19%) NHS
5 11 (2.93%) Blackberry
6 7 (1.86%) Clustering
6 7 (1.86%) CMDB
7 5 (1.33%) HACMP
8 4 (1.06%) Data Structures
9 3 (0.80%) Mainframe
9 3 (0.80%) Social Media
9 3 (0.80%) iPad
9 3 (0.80%) Mobile App
10 2 (0.53%) Visualisation
10 2 (0.53%) E-Learning
10 2 (0.53%) VSAM
11 1 (0.27%) PKI
11 1 (0.27%) Mathematics
11 1 (0.27%) DTV
Operating Systems
1 93 (24.73%) Windows
2 63 (16.76%) UNIX
3 34 (9.04%) Linux
4 30 (7.98%) Windows 7
5 21 (5.59%) Solaris
6 17 (4.52%) AIX
7 11 (2.93%) Windows XP
7 11 (2.93%) Red Hat Enterprise Linux
8 9 (2.39%) CentOS
9 5 (1.33%) Windows Server 2008
10 4 (1.06%) Windows Server 2003
10 4 (1.06%) Ubuntu
10 4 (1.06%) HPUX
11 3 (0.80%) Apple iOS
11 3 (0.80%) Windows Server 2012
12 2 (0.53%) zOS
13 1 (0.27%) Android
13 1 (0.27%) Windows Phone
Processes & Methodologies
1 254 (67.55%) ITIL
2 89 (23.67%) Service Delivery
3 74 (19.68%) ITSM
4 58 (15.43%) Project Management
5 40 (10.64%) Change Management
6 38 (10.11%) PRINCE2
7 36 (9.57%) Problem Management
8 35 (9.31%) Incident Management
8 35 (9.31%) Agile Software Development
9 34 (9.04%) Continuous Improvement
10 27 (7.18%) Coaching
11 25 (6.65%) Risk Management
12 24 (6.38%) Disaster Recovery
13 23 (6.12%) Stakeholder Management
14 22 (5.85%) Business Continuity
14 22 (5.85%) Line Management
15 20 (5.32%) Mentoring
15 20 (5.32%) Performance Monitoring
16 19 (5.05%) Performance Tuning
16 19 (5.05%) Business Intelligence
Programming Languages
1 31 (8.24%) SQL
2 28 (7.45%) Shell Script
3 26 (6.91%) Perl
4 18 (4.79%) C#
5 15 (3.99%) T-SQL
6 13 (3.46%) JavaScript
7 11 (2.93%) Java
8 8 (2.13%) C
9 3 (0.80%) C++
9 3 (0.80%) PL/SQL
10 2 (0.53%) PHP
10 2 (0.53%) COBOL
10 2 (0.53%) Python
10 2 (0.53%) FoxPro (VFP)
10 2 (0.53%) Assembly Language
10 2 (0.53%) REXX
11 1 (0.27%) AWK
11 1 (0.27%) Ruby
11 1 (0.27%) Korn
11 1 (0.27%) PowerShell
Qualifications
1 32 (8.51%) ITIL Certification
2 25 (6.65%) Microsoft Certification
3 23 (6.12%) Degree
4 18 (4.79%) ITIL Foundation Certificate
5 16 (4.26%) MCDST
6 10 (2.66%) MOS
7 9 (2.39%) Security Cleared
8 8 (2.13%) CISSP
9 5 (1.33%) MCP
9 5 (1.33%) VCP4
10 4 (1.06%) MCTS
10 4 (1.06%) Cisco Certification
11 3 (0.80%) ACCA
11 3 (0.80%) MCSE
11 3 (0.80%) ICAEW
11 3 (0.80%) PRINCE2 Practitioner
11 3 (0.80%) CIPFA
11 3 (0.80%) CIMA
12 2 (0.53%) SC Cleared
12 2 (0.53%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 58 (15.43%) SLA
2 21 (5.59%) QA
3 20 (5.32%) ISO/IEC 27001
4 17 (4.52%) PCI DSS
5 1 (0.27%) ISO 9001
5 1 (0.27%) Sarbanes-Oxley
System Software
1 48 (12.77%) Active Directory
2 17 (4.52%) VMware ESX
3 15 (3.99%) VMware Infrastructure
4 9 (2.39%) XenApp
5 7 (1.86%) Hyper-V
5 7 (1.86%) Samba
6 5 (1.33%) GPFS
7 3 (0.80%) vSphere
7 3 (0.80%) VMware Server
8 2 (0.53%) Tivoli Workload Scheduler
8 2 (0.53%) RACF
8 2 (0.53%) ACF2
9 1 (0.27%) VMware ESXi
9 1 (0.27%) XenDesktop
9 1 (0.27%) Oracle RMAN
9 1 (0.27%) Xen
9 1 (0.27%) Oracle RAC
Systems Management
1 8 (2.13%) SCCM
2 6 (1.60%) Norton AntiVirus
3 4 (1.06%) Tivoli
3 4 (1.06%) Graphite
4 3 (0.80%) Oracle Enterprise Manager
4 3 (0.80%) SCOM
5 2 (0.53%) WSUS
5 2 (0.53%) CA Endevor
6 1 (0.27%) Data Guard
6 1 (0.27%) Symantec Enterprise Vault
6 1 (0.27%) NetBackup
Vendors
1 103 (27.39%) Microsoft
2 29 (7.71%) Oracle
3 26 (6.91%) HP
4 24 (6.38%) VMware
5 19 (5.05%) Cisco
6 18 (4.79%) CheckPoint
7 14 (3.72%) Citrix
8 11 (2.93%) Red Hat
9 10 (2.66%) Splunk
10 8 (2.13%) Symantec
11 7 (1.86%) Remedy
11 7 (1.86%) ArcSight
12 6 (1.60%) ServiceNow
13 5 (1.33%) Veritas
14 4 (1.06%) BMC
14 4 (1.06%) SAP
15 3 (0.80%) Hyperion
15 3 (0.80%) 3PAR
16 2 (0.53%) Tealeaf
16 2 (0.53%) Computacenter
Bradford, Yorkshire
Larson Group
Posted: 15 hours ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £48,000 to £52,000 per annum + 8% bonus
Posted: 2 days ago
Yorkshire
Harvey Nash plc
Salary: £45000 - £50000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £30,000 per annum depending on experience
Posted: 3 days ago
Sheffield, South Yorkshire
Hotfoot Recruitment
Salary: Up to £40,000 per annum c£40K + Bonus + Bens
Posted: 4 days ago
Sheffield, South Yorkshire
Head Resourcing
Posted: 4 days ago
Leeds, West Yorkshire
QA Limited
Salary: £199.88 per week
Posted: 4 days ago
Leeds
Telefonica
Posted: 9 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25000.00 - £35000.00 per annum + Benefits
Posted: 11 days ago
Skipton
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum + Public Sector benefits
Posted: 11 days ago
North Yorkshire
Capita - ITIN
Salary: £25000.00 - £28000.00 per annum
Posted: 15 days ago
York, North Yorkshire
Spire Healthcare
Salary: £19,200 per annum
Posted: 21 days ago