The first table below looks at the demand for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 84 64 71
Rank change year-on-year
-20 +7
Permanent jobs citing Service Management 206 196 188
As % of all permanent IT jobs located in Yorkshire 2.91% 3.71% 3.41%
As % of the Processes & Methodologies category 3.63% 4.51% 4.36%
Number of salaries quoted 166 110 136
Average salary £42,500 £37,500 £33,719
Average salary % change year-on-year
+13.33% +11.21%
90% offered a salary of more than £23,700 £26,500 £21,547
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5674 4344 4314
As % of all permanent IT jobs located in Yorkshire 80.25% 82.15% 78.19%
Number of salaries quoted 4442 3360 3530
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £28,000 £26,000 £26,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
England

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 29 July 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -10 164 £42,500 +21.42% 20
South Yorkshire -27 22 £32,750 -24.71% 1
North Yorkshire -39 9 £32,500 -26.96% 3
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 July 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 264 (67.01%) ITIL
2 136 (34.52%) Service Delivery
3 96 (24.37%) ITSM
4 87 (22.08%) Change Management
5 80 (20.30%) Microsoft
6 70 (17.77%) Finance
7 62 (15.74%) Project Management
7 62 (15.74%) UNIX
8 59 (14.97%) Windows
9 56 (14.21%) ITIL Certification
10 53 (13.45%) SQL Server
11 52 (13.20%) SQL
11 52 (13.20%) PRINCE2
12 50 (12.69%) SLA
13 49 (12.44%) Linux
14 41 (10.41%) Oracle
15 40 (10.15%) MS Excel
16 37 (9.39%) Stakeholder Management
17 36 (9.14%) Supplier Management
17 36 (9.14%) Incident Management
18 35 (8.88%) Release Management
18 35 (8.88%) SAN
19 32 (8.12%) Firewall
20 30 (7.61%) MS Office
21 29 (7.36%) E-Commerce
22 28 (7.11%) ITIL V3
23 26 (6.60%) Configuration Management
23 26 (6.60%) Agile Software Development
24 25 (6.35%) Windows 7
25 24 (6.09%) Red Hat

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 29 July 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (3.55%) WebSphere
2 10 (2.54%) WebSphere Application Server
2 10 (2.54%) MS Exchange
2 10 (2.54%) BizTalk Server
3 5 (1.27%) IIS
4 4 (1.02%) Blackberry Enterprise Server
4 4 (1.02%) Lync
5 3 (0.76%) CICS
5 3 (0.76%) Tomcat
5 3 (0.76%) SharePoint
6 2 (0.51%) Exchange Server 2010
6 2 (0.51%) Oracle SOA Suite
7 1 (0.25%) OpenStack
7 1 (0.25%) Exchange Server 2013
7 1 (0.25%) Apache
7 1 (0.25%) Exchange Server 2003
Applications
1 40 (10.15%) MS Excel
2 30 (7.61%) MS Office
3 5 (1.27%) MS Visio
4 3 (0.76%) MS PowerPoint
Business Applications
1 11 (2.79%) Oracle EBS
2 10 (2.54%) Oracle BPM
3 8 (2.03%) Remedy ITSM
4 5 (1.27%) BASE24
5 1 (0.25%) SAP Oil and Gas
Cloud Services
1 3 (0.76%) Cloud Computing
2 1 (0.25%) Amazon EC2
2 1 (0.25%) Amazon AWS
2 1 (0.25%) SaaS
2 1 (0.25%) Google Apps
Communications & Networking
1 35 (8.88%) SAN
2 32 (8.12%) Firewall
3 22 (5.58%) TCP/IP
4 19 (4.82%) DNS
5 13 (3.30%) LAN
6 12 (3.05%) WAN
7 8 (2.03%) VoIP
7 8 (2.03%) Internet
8 4 (1.02%) Cisco ASA
8 4 (1.02%) NAS
8 4 (1.02%) VPN
8 4 (1.02%) HTTP
9 3 (0.76%) FTP
9 3 (0.76%) WLAN
9 3 (0.76%) LDAP
9 3 (0.76%) ATM
9 3 (0.76%) Asterisk PBX
9 3 (0.76%) IP Telephony
9 3 (0.76%) SSH
10 2 (0.51%) Cisco IOS
Database & Business Intelligence
1 53 (13.45%) SQL Server
2 14 (3.55%) Oracle Database
3 10 (2.54%) Oracle Database 11g
4 8 (2.03%) SQL Server Reporting Services
5 4 (1.02%) DB2
5 4 (1.02%) SQL Server 2008
5 4 (1.02%) SQL Server 2012
6 3 (0.76%) MySQL
7 2 (0.51%) SQL Server Integration Services
7 2 (0.51%) Oracle BI EE
7 2 (0.51%) Redis
7 2 (0.51%) Riak
7 2 (0.51%) Data Mining
7 2 (0.51%) Oracle Database 10g
7 2 (0.51%) Oracle ODI
8 1 (0.25%) Relational Database
8 1 (0.25%) SQL Server 2005
8 1 (0.25%) Oracle Reports
8 1 (0.25%) Data Warehouse
8 1 (0.25%) Hadoop
Development Applications
1 10 (2.54%) Visual Studio
2 3 (0.76%) SQL Server Management Studio (SSMS)
3 2 (0.51%) QuickTest Pro
3 2 (0.51%) LoadRunner
3 2 (0.51%) JMeter
4 1 (0.25%) Team Foundation Server
General
1 70 (17.77%) Finance
2 15 (3.81%) Retail
3 14 (3.55%) Marketing
4 10 (2.54%) Banking
5 8 (2.03%) Legal
6 5 (1.27%) Telecoms
6 5 (1.27%) French Language
7 3 (0.76%) Local Government
8 2 (0.51%) International Banking
8 2 (0.51%) Manufacturing
8 2 (0.51%) Advertising
9 1 (0.25%) Pharmaceutical
9 1 (0.25%) Electronics
Job Titles
1 97 (24.62%) Analyst
2 90 (22.84%) Service Manager
3 44 (11.17%) Project Manager
4 34 (8.63%) Service Analyst
4 34 (8.63%) Services Delivery Manager
4 34 (8.63%) Delivery Manager
5 29 (7.36%) Architect
6 19 (4.82%) Change Analyst
7 18 (4.57%) Support Analyst
8 17 (4.31%) Administrator
8 17 (4.31%) Infrastructure Manager
9 16 (4.06%) Incident Manager
10 15 (3.81%) Linux Administrator
10 15 (3.81%) Change Manager
11 14 (3.55%) Service Desk Analyst
12 13 (3.30%) Technical Analyst
12 13 (3.30%) Agile Project Manager
13 12 (3.05%) Linux Engineer
13 12 (3.05%) Consultant
13 12 (3.05%) Infrastructure Project Manager
Libraries, Frameworks & Software Standards
1 16 (4.06%) XML
2 15 (3.81%) .NET
3 14 (3.55%) HTML
4 13 (3.30%) CSS
5 10 (2.54%) ASP.NET
6 7 (1.78%) jQuery
7 5 (1.27%) HTML5
7 5 (1.27%) J2EE
8 4 (1.02%) REST
8 4 (1.02%) SOAP
8 4 (1.02%) Web Services
9 3 (0.76%) Middleware
9 3 (0.76%) WCF
10 2 (0.51%) Oracle Fusion
10 2 (0.51%) WebCenter
11 1 (0.25%) Razor View Engine
11 1 (0.25%) Itk
11 1 (0.25%) LAMP
11 1 (0.25%) .NET Framework
11 1 (0.25%) JSON
Miscellaneous
1 13 (3.30%) Management Information System
2 12 (3.05%) Clustering
3 10 (2.54%) HACMP
4 8 (2.03%) Statistics
4 8 (2.03%) Video on Demand
4 8 (2.03%) HP StorageWorks
5 6 (1.52%) Replication
5 6 (1.52%) Mainframe
6 5 (1.27%) Blackberry
6 5 (1.27%) Client/Server
7 4 (1.02%) Blog
7 4 (1.02%) Social Media
8 3 (0.76%) Enterprise Storage
8 3 (0.76%) PDA
8 3 (0.76%) NHS
9 2 (0.51%) Data Integration
9 2 (0.51%) Computer Science
9 2 (0.51%) CMDB
10 1 (0.25%) Open Source
10 1 (0.25%) Taxonomies
Operating Systems
1 62 (15.74%) UNIX
2 59 (14.97%) Windows
3 49 (12.44%) Linux
4 25 (6.35%) Windows 7
5 22 (5.58%) Red Hat Enterprise Linux
6 13 (3.30%) Windows Server 2008
6 13 (3.30%) AIX
6 13 (3.30%) HPUX
7 9 (2.28%) Windows XP
8 7 (1.78%) Windows Server 2003
9 5 (1.27%) Solaris
10 3 (0.76%) Android
10 3 (0.76%) Windows Server 2012
11 2 (0.51%) Ubuntu
12 1 (0.25%) CentOS
12 1 (0.25%) Apple iOS
12 1 (0.25%) Fedora
Processes & Methodologies
1 264 (67.01%) ITIL
2 136 (34.52%) Service Delivery
3 96 (24.37%) ITSM
4 87 (22.08%) Change Management
5 62 (15.74%) Project Management
6 52 (13.20%) PRINCE2
7 37 (9.39%) Stakeholder Management
8 36 (9.14%) Supplier Management
8 36 (9.14%) Incident Management
9 35 (8.88%) Release Management
10 29 (7.36%) E-Commerce
11 28 (7.11%) ITIL V3
12 26 (6.60%) Agile Software Development
12 26 (6.60%) Configuration Management
13 22 (5.58%) DSDM
13 22 (5.58%) Problem Management
14 20 (5.08%) Business Continuity
14 20 (5.08%) Disaster Recovery
14 20 (5.08%) Performance Monitoring
15 19 (4.82%) Performance Tuning
Programming Languages
1 52 (13.20%) SQL
2 19 (4.82%) Shell Script
3 17 (4.31%) C#
4 16 (4.06%) Java
5 13 (3.30%) Perl
6 10 (2.54%) PL/SQL
7 8 (2.03%) T-SQL
7 8 (2.03%) C++
8 7 (1.78%) JavaScript
9 6 (1.52%) PowerShell
10 4 (1.02%) Bash Shell
10 4 (1.02%) C
10 4 (1.02%) Python
11 3 (0.76%) JCL
11 3 (0.76%) COBOL
12 2 (0.51%) VB.NET
12 2 (0.51%) VBA
13 1 (0.25%) XAML
13 1 (0.25%) VB
Qualifications
1 56 (14.21%) ITIL Certification
2 22 (5.58%) Degree
3 15 (3.81%) ITIL Foundation Certificate
4 12 (3.05%) Microsoft Certification
5 9 (2.28%) ISEB
6 8 (2.03%) PRINCE2 Practitioner
7 6 (1.52%) ISTQB Foundation Certification
8 5 (1.27%) MCSA
9 4 (1.02%) MCP
9 4 (1.02%) MCSE
9 4 (1.02%) Cisco Certification
9 4 (1.02%) Security Cleared
10 3 (0.76%) CCNA
10 3 (0.76%) MCDST
10 3 (0.76%) PRINCE2 Certification
10 3 (0.76%) MCITP
11 2 (0.51%) MOS
11 2 (0.51%) ISEB Practitioner
12 1 (0.25%) OCP
12 1 (0.25%) Oracle Certification
Quality Assurance & Compliance
1 50 (12.69%) SLA
2 19 (4.82%) QA
3 11 (2.79%) ISO/IEC 27001
3 11 (2.79%) COBIT
4 6 (1.52%) ISO 9001
5 5 (1.27%) ISO 8583
6 3 (0.76%) PCI DSS
7 1 (0.25%) ISO 14001
7 1 (0.25%) HL7
System Software
1 23 (5.84%) Active Directory
2 12 (3.05%) VMware Infrastructure
3 11 (2.79%) Oracle RAC
4 10 (2.54%) Oracle RMAN
4 10 (2.54%) GPFS
5 5 (1.27%) VMware ESX
6 4 (1.02%) XenApp
6 4 (1.02%) vSphere
7 2 (0.51%) Hyper-V
8 1 (0.25%) VMware Workstation
8 1 (0.25%) VMware Server
Systems Management
1 11 (2.79%) Data Guard
2 3 (0.76%) Norton AntiVirus
2 3 (0.76%) SCCM
3 2 (0.51%) HP Quality Center
4 1 (0.25%) Symantec Enterprise Vault
4 1 (0.25%) SCOM
Vendors
1 80 (20.30%) Microsoft
2 41 (10.41%) Oracle
3 24 (6.09%) Red Hat
4 22 (5.58%) VMware
5 21 (5.33%) HP
6 15 (3.81%) Cisco
7 13 (3.30%) Veritas
8 12 (3.05%) Citrix
9 11 (2.79%) 3PAR
10 8 (2.03%) Remedy
10 8 (2.03%) BMC
11 6 (1.52%) IBM
11 6 (1.52%) CheckPoint
11 6 (1.52%) ServiceNow
12 5 (1.27%) Symantec
12 5 (1.27%) NCR
13 3 (0.76%) NetApp
13 3 (0.76%) EMC
13 3 (0.76%) Sun
13 3 (0.76%) JBoss
West Yorkshire
Rullion IT Plus
Salary: £30000 - £35000 per annum + bonus + benefits
Posted: 10 hours ago
Bradford
Real Staffing
Salary: £40000 - £50000 per annum + Car, Pension
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: Yesterday
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: Yesterday
Skipton, North Yorkshire
Lorien Resourcing
Salary: £27000 - £40000 per annum + Benefits
Posted: Yesterday
West Yorkshire
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: 2 days ago
West Yorkshire
Lorien Resourcing
Salary: £40000 - £46000 per annum + Bonus + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Harvey Nash plc
Salary: £60000 - £70000 per annum + excellent benefits
Posted: 5 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £34000 per annum + benefits
Posted: 6 days ago
North Yorkshire
DP Connect
Salary: £70000 per annum + Pension, Healthcare, Bonus
Posted: 6 days ago
Leeds, West Yorkshire
Callcredit Information Group
Posted: 6 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus bonus, pension, and additional
Posted: 6 days ago
Leeds, West Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus excellent benefits
Posted: 8 days ago
West Yorkshire
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum
Posted: 11 days ago
York
Blue Town Online
Salary: £20k - 30k per year
Posted: 19 days ago
Leeds
Capita - ITIN
Salary: £1 per annum + Competitive
Posted: 22 days ago
Leeds
Interquest - IQ ERP
Salary: £competitive + benefits
Posted: 26 days ago
Leeds
Computer Futures
Salary: £35000 - £41000 per annum
Posted: 27 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: up to £45k depending on level of experience
Posted: 27 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40k to £65k depending on level of experience
Posted: 27 days ago