The table below looks at the statistics for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Management
England / Yorkshire
Rank 109 102 100
Rank change year-on-year
-7 -2
Permanent jobs citing Service Management 124 167 184
As % of all permanent IT jobs located in Yorkshire 2.35% 2.63% 2.55%
As % of the Processes & Methodologies category 2.62% 3.00% 2.84%
Number of salaries quoted 104 109 138
Median salary £37,500 £40,000 £33,000
Median salary % change year-on-year
-6.25% +21.21%
90% offered a salary of more than £26,500 £24,100 £22,000
10% offered a salary of more than £60,000 £60,000 £53,000
UK excluding London median salary £44,158 £43,423 £45,000
% change year-on-year
+1.69% -3.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4734 5564 6479
As % of all permanent IT jobs located in Yorkshire 89.78% 87.66% 89.94%
Number of salaries quoted 4063 4613 5280
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 28 February 2017.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +12 101 £37,500 -1.31% 8
South Yorkshire +2 15 £48,750 +30.00% 4
North Yorkshire -19 5 £21,000 -53.33% 2
East Yorkshire -12 3 £26,000 -25.71% 2
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Service Management.

1 164 (66.13%) ITIL
2 78 (31.45%) Microsoft
3 58 (23.39%) Windows
3 58 (23.39%) Service Delivery
4 54 (21.77%) ITSM
5 53 (21.37%) Change Management
6 48 (19.35%) Active Directory
7 46 (18.55%) Finance
8 44 (17.74%) VMware
9 43 (17.34%) Windows Server
10 42 (16.94%) ITIL V3
11 40 (16.13%) MS Exchange
12 38 (15.32%) Windows 7
12 38 (15.32%) Degree
13 36 (14.52%) SQL Server
14 33 (13.31%) SLA
15 32 (12.90%) Exchange Server 2010
16 31 (12.50%) Cisco
17 30 (12.10%) Microsoft Certification
18 29 (11.69%) Configuration Management
19 28 (11.29%) Windows Server 2008
20 27 (10.89%) Data Centre
20 27 (10.89%) DNS
20 27 (10.89%) SQL
20 27 (10.89%) Stakeholder Management
21 26 (10.48%) VMware Infrastructure
22 25 (10.08%) MS Office
22 25 (10.08%) DHCP
22 25 (10.08%) SAN
23 24 (9.68%) Windows Server 2012

Service Management
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (16.13%) MS Exchange
2 32 (12.90%) Exchange Server 2010
3 14 (5.65%) IIS
4 9 (3.63%) Exchange Server 2007
5 8 (3.23%) SharePoint
6 3 (1.21%) Exchange Server 2013
6 3 (1.21%) Skype for Business
7 2 (0.81%) Exchange Server 2003
7 2 (0.81%) JBoss
8 1 (0.40%) CloudStack
8 1 (0.40%) CMS
8 1 (0.40%) OpenStack
8 1 (0.40%) Oracle SOA Suite
8 1 (0.40%) Tomcat
8 1 (0.40%) WebLogic
8 1 (0.40%) WebSphere
Applications
1 25 (10.08%) MS Office
2 23 (9.27%) MS Excel
3 4 (1.61%) MS Visio
4 3 (1.21%) MS PowerPoint
5 1 (0.40%) Spreadsheet
Business Applications
1 3 (1.21%) Remedy ITSM
2 2 (0.81%) Dynamics CRM
3 1 (0.40%) Aligne
3 1 (0.40%) Dynamics AX
3 1 (0.40%) Dynamics NAV
3 1 (0.40%) Maximo
3 1 (0.40%) Salesforce.com CRM
Cloud Services
1 7 (2.82%) Office 365
2 4 (1.61%) Cloud Computing
3 3 (1.21%) Microsoft Azure
4 1 (0.40%) Amazon AWS
4 1 (0.40%) Azure Active Directory
4 1 (0.40%) Google Cloud Platform
4 1 (0.40%) Google Compute Engine
4 1 (0.40%) SaaS
Communications & Networking
1 27 (10.89%) DNS
2 25 (10.08%) DHCP
2 25 (10.08%) SAN
3 23 (9.27%) LAN
3 23 (9.27%) WAN
4 14 (5.65%) Firewall
5 12 (4.84%) IP Telephony
6 10 (4.03%) VPN
7 9 (3.63%) TCP/IP
7 9 (3.63%) Unified Communications
8 6 (2.42%) Internet
9 5 (2.02%) Cisco IPT
9 5 (2.02%) H.323
9 5 (2.02%) MGCP
10 4 (1.61%) Remote Desktop
11 3 (1.21%) WebEx
11 3 (1.21%) Wireless
12 2 (0.81%) HTTP
12 2 (0.81%) Skype
12 2 (0.81%) SSL
Database & Business Intelligence
1 36 (14.52%) SQL Server
2 13 (5.24%) SQL Server 2008
3 10 (4.03%) SQL Server 2005
4 7 (2.82%) SQL Server 2012
5 5 (2.02%) Data Warehouse
6 3 (1.21%) SQL Server 2000
6 3 (1.21%) SQL Server 2014
7 2 (0.81%) BusinessObjects
7 2 (0.81%) SQL Server Integration Services
7 2 (0.81%) SQL Server Reporting Services
8 1 (0.40%) MySQL
8 1 (0.40%) Oracle Database
Development Applications
1 1 (0.40%) Atlassian Bamboo
1 1 (0.40%) Bitbucket
1 1 (0.40%) Jenkins
1 1 (0.40%) JIRA
1 1 (0.40%) Octopus Deploy
1 1 (0.40%) Oracle APEX
1 1 (0.40%) Visual Studio
General
1 46 (18.55%) Finance
2 18 (7.26%) Telecoms
3 12 (4.84%) Manufacturing
4 8 (3.23%) Banking
5 7 (2.82%) Retail
6 6 (2.42%) Marketing
7 4 (1.61%) Back Office
8 3 (1.21%) Legal
8 3 (1.21%) Pharmaceutical
9 2 (0.81%) Games
9 2 (0.81%) Local Government
10 1 (0.40%) Financial Institution
10 1 (0.40%) Retail Banking
Job Titles
1 90 (36.29%) Analyst
2 47 (18.95%) Service Analyst
3 32 (12.90%) Service Desk Analyst
4 25 (10.08%) Support Analyst
5 22 (8.87%) Architect
5 22 (8.87%) IT Analyst
6 20 (8.06%) Service Improvement Analyst
6 20 (8.06%) Service Manager
7 18 (7.26%) Technical Analyst
8 15 (6.05%) Infrastructure Analyst
8 15 (6.05%) ITIL Manager
9 14 (5.65%) IT Manager
10 13 (5.24%) Change Manager
10 13 (5.24%) Senior Analyst
10 13 (5.24%) Technical Support
10 13 (5.24%) Technical Support Analyst
11 12 (4.84%) Head of IT
12 11 (4.44%) Infrastructure Support
12 11 (4.44%) Infrastructure Support Analyst
12 11 (4.44%) Technical Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 8 (3.23%) .NET
2 3 (1.21%) ASP.NET
2 3 (1.21%) Oracle Fusion
2 3 (1.21%) XML
3 2 (0.81%) LAMP
3 2 (0.81%) Web Services
4 1 (0.40%) REST
4 1 (0.40%) SOAP
4 1 (0.40%) Spring
4 1 (0.40%) Visualforce
Miscellaneous
1 27 (10.89%) Data Centre
2 17 (6.85%) Analytical Skills
3 14 (5.65%) iPad
3 14 (5.65%) iPhone
4 11 (4.44%) Computer Science
5 9 (3.63%) Management Information System
6 8 (3.23%) Video Conferencing
7 7 (2.82%) HP Storage
8 5 (2.02%) Celerra
8 5 (2.02%) CLARiiON
9 4 (1.61%) Replication
10 3 (1.21%) Driving Licence
11 2 (0.81%) Data Protection Act
12 1 (0.40%) Client/Server
12 1 (0.40%) Clustering
12 1 (0.40%) Enterprise Software
12 1 (0.40%) Fintech
12 1 (0.40%) PACS
Operating Systems
1 58 (23.39%) Windows
2 43 (17.34%) Windows Server
3 38 (15.32%) Windows 7
4 28 (11.29%) Windows Server 2008
5 24 (9.68%) Windows Server 2012
6 14 (5.65%) Linux
7 11 (4.44%) Windows Server 2003
8 10 (4.03%) HPUX
9 5 (2.02%) Windows XP
10 4 (1.61%) Windows 10
11 3 (1.21%) Android
11 3 (1.21%) Unix
11 3 (1.21%) Windows 8
12 2 (0.81%) Windows Vista
13 1 (0.40%) Mac OS
13 1 (0.40%) Red Hat Enterprise Linux
13 1 (0.40%) Windows 2000
Processes & Methodologies
1 164 (66.13%) ITIL
2 58 (23.39%) Service Delivery
3 54 (21.77%) ITSM
4 53 (21.37%) Change Management
5 42 (16.94%) ITIL V3
6 29 (11.69%) Configuration Management
7 27 (10.89%) Stakeholder Management
8 23 (9.27%) Project Management
9 21 (8.47%) Service Design
10 19 (7.66%) Coaching
10 19 (7.66%) Continuous Improvement
10 19 (7.66%) Release Management
11 18 (7.26%) Disaster Recovery
11 18 (7.26%) Incident Management
12 17 (6.85%) Agile Software Development
13 16 (6.45%) Business Analysis
13 16 (6.45%) DevOps
14 15 (6.05%) Information Security
15 14 (5.65%) IT Governance
16 13 (5.24%) Capacity Planning
Programming Languages
1 27 (10.89%) SQL
2 13 (5.24%) PowerShell
3 7 (2.82%) C
4 6 (2.42%) C#
5 3 (1.21%) VB.NET
6 2 (0.81%) JavaScript
7 1 (0.40%) Apex Code
7 1 (0.40%) Java
7 1 (0.40%) PL/SQL
7 1 (0.40%) Python
7 1 (0.40%) Ruby
7 1 (0.40%) T-SQL
Qualifications
1 38 (15.32%) Degree
2 30 (12.10%) Microsoft Certification
3 21 (8.47%) ITIL Certification
4 16 (6.45%) MCSE
5 11 (4.44%) MCDST
6 9 (3.63%) Cisco Certification
7 8 (3.23%) MCITP
8 7 (2.82%) CCNP
8 7 (2.82%) MCSA
9 6 (2.42%) VMware Certified Professional (VCP)
10 5 (2.02%) APMP
10 5 (2.02%) CCNP Voice
10 5 (2.02%) CEH
10 5 (2.02%) CISSP
11 4 (1.61%) CCNA
11 4 (1.61%) CISM
11 4 (1.61%) MCP
12 3 (1.21%) CISA
12 3 (1.21%) HND
12 3 (1.21%) PMP
Quality Assurance & Compliance
1 33 (13.31%) SLA
2 14 (5.65%) QA
3 6 (2.42%) ISO/IEC 27001
4 4 (1.61%) PMO
4 4 (1.61%) Sarbanes-Oxley
5 2 (0.81%) PCI DSS
6 1 (0.40%) ISO 9001
System Software
1 48 (19.35%) Active Directory
2 26 (10.48%) VMware Infrastructure
3 12 (4.84%) vSphere
4 9 (3.63%) XenApp
5 7 (2.82%) XenDesktop
6 6 (2.42%) VMware ESXi
7 5 (2.02%) Hyper-V
7 5 (2.02%) Virtual Machines
8 3 (1.21%) XenServer
9 2 (0.81%) Terminal Server
10 1 (0.40%) Docker
10 1 (0.40%) KVM
10 1 (0.40%) Xen
Systems Management
1 7 (2.82%) AirWatch
2 5 (2.02%) Cisco CUCM
3 3 (1.21%) DameWare
3 3 (1.21%) Perfmon
3 3 (1.21%) Puppet
3 3 (1.21%) SCCM
4 2 (0.81%) Opscode Chef
5 1 (0.40%) Microsoft Clustering
5 1 (0.40%) OpenView
5 1 (0.40%) SCOM
5 1 (0.40%) Tivoli
Vendors
1 78 (31.45%) Microsoft
2 44 (17.74%) VMware
3 31 (12.50%) Cisco
4 19 (7.66%) Citrix
5 17 (6.85%) HP
6 14 (5.65%) Oracle
7 12 (4.84%) Veeam
8 10 (4.03%) Dell
8 10 (4.03%) Remedy
9 7 (2.82%) Avaya
10 6 (2.42%) EMC
11 5 (2.02%) 3PAR
11 5 (2.02%) NetApp
11 5 (2.02%) Red Box
12 3 (1.21%) ArcSight
12 3 (1.21%) BMC
12 3 (1.21%) Google
12 3 (1.21%) Intel Security
12 3 (1.21%) Qualys
12 3 (1.21%) ServiceNow
Leeds, West Yorkshire
Lorien Resourcing
Salary: £45000 - £50000 per annum + Bonus + Pension + Health care
Posted: Yesterday
Hull, North Humberside
Kcom Group Plc
Salary: additional benefits
Posted: 5 days ago
Sheffield, South Yorkshire
Cloud Computing International
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £22,000 to £30,000 per annum + excellent benefits
Posted: Yesterday
Wakefield, West Yorkshire
Michael Bailey Associates
Salary: MARKET SALARY
Posted: 6 days ago
Rotherham, South Yorkshire
Oscar
Salary: £25000 - £28000 per annum
Posted: 3 days ago
York, North Yorkshire
Piksel
Salary: Competitive
Posted: 13 days ago
Bradford
Provident Financial Management Services
Salary: £16550 - £17550 per annum + addtional benefits & onsite gym
Posted: 5 days ago
York
Hays Specialist Recruitment
Salary: £25000.00 - £35000.00 per annum + excellent benefits
Posted: 14 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 25 days ago
Sheffield
Ampersand Consulting
Salary: £55000 - £65000 per annum + Fantastic Benefits
Posted: 4 days ago
Leeds
Interquest - IQ Tech
Salary: £30000 - £38000 per annum
Posted: 22 days ago
Sheffield, South Yorkshire
Sky Betting and Gaming
Salary: excellent benefits and bonus!
Posted: 21 days ago
UK Wide (including Glasgow, London, Whiteley,...
Leidos
Posted: 26 days ago