Service Management Jobs in Yorkshire

Service Management
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 80 129 120
Rank change year-on-year +49 -9 -3
Permanent jobs citing Service Management 166 215 182
As % of all permanent jobs advertised in Yorkshire 2.88% 2.61% 2.53%
As % of the Processes & Methodologies category 3.43% 2.66% 2.72%
Number of salaries quoted 106 122 123
10th Percentile £26,625 £21,540 £25,000
25th Percentile £31,094 £35,750 £31,250
Median annual salary (50th Percentile) £44,274 £52,300 £45,000
Median % change year-on-year -15.35% +16.22% -
75th Percentile £64,375 £70,000 £51,696
90th Percentile £72,433 £77,693 £61,588
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

All Process and Methodology Skills
Yorkshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,834 8,085 6,699
As % of all permanent jobs advertised in Yorkshire 83.89% 97.98% 93.11%
Number of salaries quoted 3,700 3,509 4,546
10th Percentile £27,500 £31,250 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £51,000
Median % change year-on-year -9.09% +7.84% +7.37%
75th Percentile £65,000 £70,000 £66,298
90th Percentile £80,000 £83,750 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in Yorkshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Management in Yorkshire

Service Management
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Management in Yorkshire.

Salary trend for Service Management in Yorkshire

Service Management
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Management in Yorkshire over the 6 months to 29 April 2024.

Salary histogram for Service Management in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +41 93 £48,000 -16.97% 5
North Yorkshire +44 28 £30,000 -57.14% 1
South Yorkshire +21 18 £45,000 +86.34% 11
East Yorkshire - 9 £47,500 - 2
Humberside - 3 - - 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.01%) SharePoint
2 4 (2.41%) Microsoft Exchange
3 2 (1.20%) Confluence
3 2 (1.20%) IIS
3 2 (1.20%) SAS
Applications
1 21 (12.65%) Microsoft Office
2 3 (1.81%) MS Visio
3 2 (1.20%) Chatbot
4 1 (0.60%) Microsoft Excel
4 1 (0.60%) Microsoft Project
Business Applications
1 4 (2.41%) Remedy ITSM
2 2 (1.20%) NetSuite
Cloud Services
1 35 (21.08%) Azure
2 25 (15.06%) Microsoft 365
3 14 (8.43%) AWS
4 11 (6.63%) Entra ID
5 8 (4.82%) GCP
5 8 (4.82%) OpenShift
6 5 (3.01%) Cloud Computing
7 4 (2.41%) Google Workspace
8 3 (1.81%) Amazon CloudWatch
8 3 (1.81%) Amazon SQS
8 3 (1.81%) SaaS
9 2 (1.20%) Dynamics 365
10 1 (0.60%) Azure DevOps
10 1 (0.60%) Cloudflare
10 1 (0.60%) Intacct
10 1 (0.60%) Power Platform
Communications & Networking
1 27 (16.27%) WAN
2 26 (15.66%) LAN
3 21 (12.65%) WLAN
4 16 (9.64%) TCP/IP
4 16 (9.64%) VPN
5 13 (7.83%) Firewall
6 12 (7.23%) DHCP
6 12 (7.23%) DNS
7 5 (3.01%) Internet
7 5 (3.01%) Network Security
8 4 (2.41%) Software-Defined Networking
8 4 (2.41%) Wireless
9 2 (1.20%) Intrusion Detection
10 1 (0.60%) SD-WAN
10 1 (0.60%) VLAN
Database & Business Intelligence
1 8 (4.82%) SQL Server
2 1 (0.60%) BusinessObjects
2 1 (0.60%) Data Mining
2 1 (0.60%) MySQL
2 1 (0.60%) Oracle Database
2 1 (0.60%) Power BI
Development Applications
1 13 (7.83%) GitLab
2 9 (5.42%) Artifactory
3 8 (4.82%) IBM UrbanCode
3 8 (4.82%) JIRA
4 3 (1.81%) Octopus Deploy
4 3 (1.81%) TeamCity
General
1 77 (46.39%) Social Skills
2 58 (34.94%) Finance
3 33 (19.88%) Public Sector
4 29 (17.47%) Presentation Skills
5 23 (13.86%) Billing
6 18 (10.84%) Analytical Skills
7 17 (10.24%) Inclusion and Diversity
8 16 (9.64%) Retail
9 13 (7.83%) Local Government
10 12 (7.23%) Banking
11 8 (4.82%) Front Office
12 6 (3.61%) Influencing Skills
13 5 (3.01%) Law
13 5 (3.01%) Manufacturing
14 4 (2.41%) Agriculture
14 4 (2.41%) Legal
15 3 (1.81%) Organisational Skills
16 2 (1.20%) Games
17 1 (0.60%) Automotive
17 1 (0.60%) Tech for Good
Job Titles
1 31 (18.67%) Service Manager
2 29 (17.47%) Analyst
3 28 (16.87%) Senior
4 20 (12.05%) Lead
5 17 (10.24%) IT Support
5 17 (10.24%) Support Analyst
6 16 (9.64%) Infrastructure Engineer
6 16 (9.64%) IT Analyst
7 15 (9.04%) Audit Manager
7 15 (9.04%) IT Manager
8 14 (8.43%) Support Engineer
9 12 (7.23%) Head of IT
9 12 (7.23%) Service Desk Manager
10 11 (6.63%) IT Support Analyst
10 11 (6.63%) Senior Manager
11 10 (6.02%) Cloud Engineer
12 9 (5.42%) 2nd Line Support
12 9 (5.42%) IT Services Manager
12 9 (5.42%) Senior Cloud Engineer
12 9 (5.42%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 3 (1.81%) .NET
1 3 (1.81%) .NET Framework
1 3 (1.81%) RabbitMQ
2 2 (1.20%) AngularJS
2 2 (1.20%) CSS
2 2 (1.20%) HTML
2 2 (1.20%) Twitter Bootstrap
2 2 (1.20%) Web Services
3 1 (0.60%) JSON
3 1 (0.60%) XML
Miscellaneous
1 18 (10.84%) Public Cloud
2 13 (7.83%) Housing Association
2 13 (7.83%) NHS
3 9 (5.42%) Hybrid Cloud
4 8 (4.82%) Data Centre
5 7 (4.22%) PMI
5 7 (4.22%) Product Ownership
6 6 (3.61%) IoT
7 5 (3.01%) Management Information System
8 4 (2.41%) Private Cloud
9 2 (1.20%) CMDB
9 2 (1.20%) Legacy Systems
9 2 (1.20%) Life Science
10 1 (0.60%) CCTV
10 1 (0.60%) IBM Mainframe
10 1 (0.60%) Mainframe
10 1 (0.60%) New Media
Operating Systems
1 55 (33.13%) Windows
2 21 (12.65%) Windows 10
3 20 (12.05%) Linux
4 18 (10.84%) Windows Server
5 12 (7.23%) Apple iOS
6 11 (6.63%) Android
7 7 (4.22%) Windows 7
8 4 (2.41%) Windows Server 2008
9 2 (1.20%) Mac OS
9 2 (1.20%) Windows Server 2012
Processes & Methodologies
1 93 (56.02%) ITIL
2 55 (33.13%) ITSM
3 45 (27.11%) Coaching
4 42 (25.30%) Customer Service
4 42 (25.30%) Mentoring
5 40 (24.10%) Problem-Solving
6 38 (22.89%) Service Delivery
7 34 (20.48%) Problem Management
8 25 (15.06%) Infrastructure as Code
9 24 (14.46%) Project Management
10 20 (12.05%) Continuous Improvement
10 20 (12.05%) Incident Management
10 20 (12.05%) People Management
11 19 (11.45%) Agile
11 19 (11.45%) DevOps
11 19 (11.45%) Infrastructure Engineering
12 18 (10.84%) Stakeholder Management
13 17 (10.24%) Business Development
14 16 (9.64%) Cybersecurity
14 16 (9.64%) Performance Management
Programming Languages
1 24 (14.46%) SQL
2 8 (4.82%) Groovy
3 4 (2.41%) PowerShell
4 3 (1.81%) C#
5 1 (0.60%) Bash
5 1 (0.60%) JavaScript
5 1 (0.60%) T-SQL
Qualifications
1 15 (9.04%) ACCA
2 13 (7.83%) Degree
3 9 (5.42%) PMI Certification
4 7 (4.22%) Security Cleared
5 6 (3.61%) SC Cleared
6 4 (2.41%) HNC
6 4 (2.41%) HND
6 4 (2.41%) ITIL Certification
7 2 (1.20%) CCNA
7 2 (1.20%) CEH
7 2 (1.20%) Cisco Certification
7 2 (1.20%) CompTIA Security+
7 2 (1.20%) Computer Science Degree
7 2 (1.20%) Master's Degree
7 2 (1.20%) MCSE
7 2 (1.20%) Microsoft Certification
7 2 (1.20%) OSCP
7 2 (1.20%) PMP
7 2 (1.20%) SSCP
8 1 (0.60%) Azure Certification
Quality Assurance & Compliance
1 27 (16.27%) SLA
2 15 (9.04%) GAAP
3 14 (8.43%) IFRS
4 7 (4.22%) ISO/IEC 27001
5 4 (2.41%) ISO 14001
5 4 (2.41%) ISO 22301
5 4 (2.41%) ISO 9001
5 4 (2.41%) NIST
6 3 (1.81%) COBIT
7 1 (0.60%) Accessibility
7 1 (0.60%) ISO/IEC 20000
System Software
1 32 (19.28%) Active Directory
2 13 (7.83%) VMware Infrastructure
3 2 (1.20%) IAG
3 2 (1.20%) VMware ESXi
Systems Management
1 21 (12.65%) Terraform
2 17 (10.24%) Ansible
3 12 (7.23%) SCCM
4 8 (4.82%) Microsoft Intune
4 8 (4.82%) Progress Chef
5 3 (1.81%) Grafana
5 3 (1.81%) OpenView
6 2 (1.20%) CSIRT
7 1 (0.60%) Jamf Pro
Vendors
1 40 (24.10%) Microsoft
2 20 (12.05%) ServiceNow
2 20 (12.05%) VMware
3 15 (9.04%) CA
4 13 (7.83%) Citrix
5 12 (7.23%) Google
6 9 (5.42%) IBM
7 4 (2.41%) BMC
7 4 (2.41%) Computacenter
7 4 (2.41%) Remedy
7 4 (2.41%) SAP
7 4 (2.41%) SolarWinds
8 3 (1.81%) HP
8 3 (1.81%) Splunk
9 2 (1.20%) Adobe
9 2 (1.20%) Cisco
9 2 (1.20%) Fortinet
9 2 (1.20%) Sage
9 2 (1.20%) Snow
10 1 (0.60%) Xero