The first table below looks at the demand for Service Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 88 62 76
Rank change year-on-year
-26 +14
Permanent jobs citing Service Management 189 194 184
As % of all permanent IT jobs located in Yorkshire 2.73% 3.66% 3.38%
As % of the Processes & Methodologies category 3.40% 4.48% 4.32%
Number of salaries quoted 151 105 130
Average salary £42,500 £37,500 £32,500
Average salary % change year-on-year
+13.33% +15.38%
90% offered a salary of more than £25,000 £24,000 £21,292
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £44,500 £42,500 £42,500
% change year-on-year
+4.70% -
Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5553 4326 4258
As % of all permanent IT jobs located in Yorkshire 80.26% 81.61% 78.14%
Number of salaries quoted 4340 3333 3476
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £28,000 £26,000 £26,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
England

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Yorkshire region.

Service Management Salary Trend in Yorkshire

Service Management
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Yorkshire region over the 3 months to 22 July 2014.

Service Management Salary Histogram in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -14 150 £44,250 +26.42% 25
South Yorkshire -16 22 £32,750 -20.35% 1
North Yorkshire -42 7 £32,500 -28.17% 5
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 July 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 253 (66.58%) ITIL
2 135 (35.53%) Service Delivery
3 92 (24.21%) ITSM
4 85 (22.37%) Change Management
5 75 (19.74%) Microsoft
6 69 (18.16%) Finance
7 65 (17.11%) UNIX
8 60 (15.79%) Project Management
9 56 (14.74%) Windows
10 52 (13.68%) PRINCE2
10 52 (13.68%) Linux
10 52 (13.68%) ITIL Certification
11 50 (13.16%) SQL
12 49 (12.89%) SQL Server
13 48 (12.63%) SLA
14 41 (10.79%) Oracle
15 37 (9.74%) MS Excel
15 37 (9.74%) Stakeholder Management
16 35 (9.21%) SAN
16 35 (9.21%) Incident Management
17 34 (8.95%) Release Management
18 33 (8.68%) Firewall
19 31 (8.16%) Supplier Management
20 28 (7.37%) MS Office
21 27 (7.11%) E-Commerce
21 27 (7.11%) ITIL V3
22 26 (6.84%) Red Hat
23 25 (6.58%) Configuration Management
23 25 (6.58%) Agile Software Development
24 24 (6.32%) Red Hat Enterprise Linux

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 July 2014, IT jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (4.21%) WebSphere
2 12 (3.16%) WebSphere Application Server
3 9 (2.37%) BizTalk Server
4 8 (2.11%) MS Exchange
5 4 (1.05%) IIS
6 3 (0.79%) Tomcat
6 3 (0.79%) CICS
6 3 (0.79%) Lync
7 2 (0.53%) Oracle SOA Suite
7 2 (0.53%) Blackberry Enterprise Server
7 2 (0.53%) SharePoint
8 1 (0.26%) Apache
8 1 (0.26%) Exchange Server 2003
8 1 (0.26%) OpenStack
8 1 (0.26%) Exchange Server 2010
Applications
1 37 (9.74%) MS Excel
2 28 (7.37%) MS Office
3 5 (1.32%) MS Visio
4 3 (0.79%) MS PowerPoint
Business Applications
1 11 (2.89%) Oracle EBS
2 10 (2.63%) Oracle BPM
3 9 (2.37%) Remedy ITSM
4 5 (1.32%) BASE24
5 1 (0.26%) SAP Oil and Gas
Cloud Services
1 3 (0.79%) Cloud Computing
2 1 (0.26%) Amazon EC2
2 1 (0.26%) Amazon AWS
2 1 (0.26%) SaaS
Communications & Networking
1 35 (9.21%) SAN
2 33 (8.68%) Firewall
3 22 (5.79%) TCP/IP
4 19 (5.00%) DNS
5 12 (3.16%) LAN
6 11 (2.89%) WAN
7 8 (2.11%) VoIP
7 8 (2.11%) Internet
8 4 (1.05%) Cisco ASA
8 4 (1.05%) NAS
8 4 (1.05%) VPN
9 3 (0.79%) HTTP
9 3 (0.79%) WLAN
9 3 (0.79%) LDAP
9 3 (0.79%) Asterisk PBX
9 3 (0.79%) IP Telephony
9 3 (0.79%) SSH
10 2 (0.53%) ATM
10 2 (0.53%) SMS
10 2 (0.53%) POP3
Database & Business Intelligence
1 49 (12.89%) SQL Server
2 14 (3.68%) Oracle Database
3 10 (2.63%) Oracle Database 11g
4 8 (2.11%) SQL Server Reporting Services
5 4 (1.05%) DB2
5 4 (1.05%) SQL Server 2012
6 3 (0.79%) MySQL
6 3 (0.79%) SQL Server 2008
7 2 (0.53%) Redis
7 2 (0.53%) Riak
7 2 (0.53%) SQL Server Integration Services
7 2 (0.53%) Oracle BI EE
7 2 (0.53%) Data Mining
7 2 (0.53%) Oracle Database 10g
7 2 (0.53%) Oracle ODI
8 1 (0.26%) Relational Database
8 1 (0.26%) SQL Server 2005
8 1 (0.26%) Oracle Reports
8 1 (0.26%) Data Warehouse
8 1 (0.26%) Hadoop
Development Applications
1 9 (2.37%) Visual Studio
2 3 (0.79%) SQL Server Management Studio (SSMS)
3 2 (0.53%) QuickTest Pro
3 2 (0.53%) LoadRunner
3 2 (0.53%) JMeter
4 1 (0.26%) Team Foundation Server
General
1 69 (18.16%) Finance
2 14 (3.68%) Retail
3 12 (3.16%) Marketing
4 11 (2.89%) Banking
5 7 (1.84%) Telecoms
6 6 (1.58%) Legal
7 5 (1.32%) French Language
8 3 (0.79%) Local Government
9 2 (0.53%) International Banking
9 2 (0.53%) Advertising
10 1 (0.26%) Investment Banking
10 1 (0.26%) Manufacturing
10 1 (0.26%) Pharmaceutical
10 1 (0.26%) Back Office
10 1 (0.26%) Electronics
10 1 (0.26%) Retail Banking
Job Titles
1 91 (23.95%) Analyst
2 86 (22.63%) Service Manager
3 45 (11.84%) Project Manager
4 34 (8.95%) Service Analyst
5 32 (8.42%) Services Delivery Manager
5 32 (8.42%) Delivery Manager
6 28 (7.37%) Architect
7 19 (5.00%) Change Analyst
8 18 (4.74%) Infrastructure Manager
8 18 (4.74%) Administrator
9 16 (4.21%) Linux Administrator
9 16 (4.21%) Incident Manager
10 15 (3.95%) Support Analyst
11 14 (3.68%) Change Manager
12 13 (3.42%) Technical Analyst
12 13 (3.42%) Service Desk Analyst
12 13 (3.42%) Consultant
12 13 (3.42%) Infrastructure Project Manager
12 13 (3.42%) Linux Engineer
12 13 (3.42%) Agile Project Manager
Libraries, Frameworks & Software Standards
1 15 (3.95%) XML
2 12 (3.16%) HTML
2 12 (3.16%) .NET
2 12 (3.16%) CSS
3 9 (2.37%) ASP.NET
4 7 (1.84%) jQuery
5 5 (1.32%) J2EE
6 4 (1.05%) Web Services
6 4 (1.05%) HTML5
7 3 (0.79%) REST
7 3 (0.79%) WCF
7 3 (0.79%) SOAP
7 3 (0.79%) Middleware
8 2 (0.53%) Oracle Fusion
8 2 (0.53%) WebCenter
9 1 (0.26%) Razor View Engine
9 1 (0.26%) LAMP
9 1 (0.26%) Software Packaging
Miscellaneous
1 14 (3.68%) Clustering
2 13 (3.42%) Management Information System
3 12 (3.16%) HACMP
4 9 (2.37%) Video on Demand
5 8 (2.11%) HP StorageWorks
5 8 (2.11%) Statistics
6 6 (1.58%) Replication
6 6 (1.58%) Mainframe
7 4 (1.05%) Client/Server
8 3 (0.79%) Blackberry
8 3 (0.79%) Blog
8 3 (0.79%) Enterprise Storage
8 3 (0.79%) Social Media
8 3 (0.79%) PDA
9 2 (0.53%) Data Integration
9 2 (0.53%) Computer Science
9 2 (0.53%) CMDB
9 2 (0.53%) NHS
10 1 (0.26%) DTV
10 1 (0.26%) N-Tier
Operating Systems
1 65 (17.11%) UNIX
2 56 (14.74%) Windows
3 52 (13.68%) Linux
4 24 (6.32%) Red Hat Enterprise Linux
5 23 (6.05%) Windows 7
6 15 (3.95%) AIX
7 13 (3.42%) HPUX
8 12 (3.16%) Windows Server 2008
9 8 (2.11%) Windows XP
10 5 (1.32%) Windows Server 2003
10 5 (1.32%) Solaris
11 3 (0.79%) Windows Server 2012
12 2 (0.53%) Ubuntu
12 2 (0.53%) Android
13 1 (0.26%) CentOS
13 1 (0.26%) Apple iOS
13 1 (0.26%) Fedora
Processes & Methodologies
1 253 (66.58%) ITIL
2 135 (35.53%) Service Delivery
3 92 (24.21%) ITSM
4 85 (22.37%) Change Management
5 60 (15.79%) Project Management
6 52 (13.68%) PRINCE2
7 37 (9.74%) Stakeholder Management
8 35 (9.21%) Incident Management
9 34 (8.95%) Release Management
10 31 (8.16%) Supplier Management
11 27 (7.11%) E-Commerce
11 27 (7.11%) ITIL V3
12 25 (6.58%) Agile Software Development
12 25 (6.58%) Configuration Management
13 21 (5.53%) DSDM
14 20 (5.26%) Disaster Recovery
14 20 (5.26%) Business Continuity
14 20 (5.26%) Performance Monitoring
15 19 (5.00%) Performance Tuning
15 19 (5.00%) Problem Management
Programming Languages
1 50 (13.16%) SQL
2 19 (5.00%) Shell Script
3 16 (4.21%) Java
4 15 (3.95%) C#
4 15 (3.95%) Perl
5 10 (2.63%) PL/SQL
6 8 (2.11%) C++
6 8 (2.11%) T-SQL
7 7 (1.84%) JavaScript
8 6 (1.58%) PowerShell
9 4 (1.05%) Bash Shell
9 4 (1.05%) C
9 4 (1.05%) Python
10 3 (0.79%) JCL
10 3 (0.79%) COBOL
11 2 (0.53%) VBA
12 1 (0.26%) XAML
12 1 (0.26%) VB
12 1 (0.26%) VB.NET
Qualifications
1 52 (13.68%) ITIL Certification
2 22 (5.79%) Degree
3 14 (3.68%) ITIL Foundation Certificate
4 12 (3.16%) Microsoft Certification
5 10 (2.63%) ISEB
6 8 (2.11%) PRINCE2 Practitioner
7 7 (1.84%) ISTQB Foundation Certification
8 5 (1.32%) MCSA
9 4 (1.05%) MCP
9 4 (1.05%) MCSE
9 4 (1.05%) Cisco Certification
10 3 (0.79%) CCNA
10 3 (0.79%) MCDST
10 3 (0.79%) PRINCE2 Certification
10 3 (0.79%) MCITP
10 3 (0.79%) Security Cleared
11 2 (0.53%) MOS
11 2 (0.53%) ISEB Practitioner
12 1 (0.26%) OCP
12 1 (0.26%) Oracle Certification
Quality Assurance & Compliance
1 48 (12.63%) SLA
2 19 (5.00%) QA
3 12 (3.16%) COBIT
4 11 (2.89%) ISO/IEC 27001
5 6 (1.58%) ISO 9001
6 5 (1.32%) ISO 8583
7 3 (0.79%) PCI DSS
8 1 (0.26%) ISO 14001
System Software
1 21 (5.53%) Active Directory
2 12 (3.16%) VMware Infrastructure
2 12 (3.16%) GPFS
3 11 (2.89%) Oracle RAC
4 10 (2.63%) Oracle RMAN
5 5 (1.32%) VMware ESX
6 4 (1.05%) vSphere
7 3 (0.79%) XenApp
8 2 (0.53%) Hyper-V
Systems Management
1 11 (2.89%) Data Guard
2 3 (0.79%) SCCM
3 2 (0.53%) Norton AntiVirus
3 2 (0.53%) HP Quality Center
Vendors
1 75 (19.74%) Microsoft
2 41 (10.79%) Oracle
3 26 (6.84%) Red Hat
4 22 (5.79%) HP
5 21 (5.53%) VMware
6 15 (3.95%) Veritas
7 14 (3.68%) Cisco
8 11 (2.89%) Citrix
8 11 (2.89%) 3PAR
9 9 (2.37%) Remedy
9 9 (2.37%) BMC
10 7 (1.84%) ServiceNow
11 6 (1.58%) IBM
12 5 (1.32%) NCR
12 5 (1.32%) CheckPoint
13 4 (1.05%) FrontRange
14 3 (0.79%) Symantec
14 3 (0.79%) Apple
14 3 (0.79%) Mitel
14 3 (0.79%) NetApp
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: 9 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 18 hours ago
North Yorkshire
LA International
Salary: £26000 - £32000 per annum + Benefits+on call
Posted: Yesterday
North Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus excellent benefits
Posted: Yesterday
West Yorkshire
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Randstad Technologies
Salary: £42000 - £50000 per annum + Pension, Health, 20% Bonus
Posted: 5 days ago
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £70000 - £75000 per annum + Bens
Posted: 5 days ago
Leeds, West Yorkshire
Randstad Technologies
Salary: £45000.00 per annum
Posted: 5 days ago
West Yorkshire
Bright Executive Recruitment
Salary: £30000 - £40000 per annum + Package
Posted: 6 days ago
Leeds, West Yorkshire
Harvey Nash plc
Salary: £33000 - £35000 per annum
Posted: 6 days ago
West Yorkshire
The Bridge Ltd
Salary: Up to £45,000 per annum + Excellent Managers package
Posted: 6 days ago
Yorkshire
The Bridge Ltd
Salary: Up to £32,000 per annum + benefits
Posted: 6 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus bonus, pension, and additional
Posted: 6 days ago
York
Blue Town Online
Salary: £20k - 30k per year
Posted: 12 days ago
Leeds
Capita - ITIN
Salary: £1 per annum + Competitive
Posted: 15 days ago
Leeds
Interquest - IQ ERP
Salary: £competitive + benefits
Posted: 19 days ago
Leeds
Computer Futures
Salary: £35000 - £41000 per annum
Posted: 20 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: up to £45k depending on level of experience
Posted: 20 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40k to £65k depending on level of experience
Posted: 20 days ago
Knaresborough, North Yorkshire
TSYS Europe
Salary: Up to £32,000 per annum + Excellent Benefits
Posted: 21 days ago