The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 224 208 211
Rank change year-on-year
-16 +3
Permanent jobs citing ITSM 41 32 27
As % of all permanent IT jobs located in Yorkshire 0.57% 0.52% 0.44%
As % of the Processes & Methodologies category 0.67% 0.62% 0.55%
Number of salaries quoted 33 19 19
Average salary £42,500 £50,000 £35,000
Average salary % change year-on-year
-15.00% +42.85%
90% offered a salary of more than £26,000 £40,000 £26,200
10% offered a salary of more than £54,000 £50,221 £53,000
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6150 5159 4936
As % of all permanent IT jobs located in Yorkshire 85.77% 83.70% 79.87%
Number of salaries quoted 4984 3973 4112
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 19 December 2014.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -7 37 £45,000 -10.00% 6
South Yorkshire -21 2 £40,750 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 19 December 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 88 (88.89%) Service Management
2 68 (68.69%) ITIL
3 34 (34.34%) Finance
4 32 (32.32%) Service Delivery
5 27 (27.27%) Microsoft
6 25 (25.25%) Windows
7 23 (23.23%) ITIL Certification
7 23 (23.23%) Active Directory
8 22 (22.22%) SLA
9 20 (20.20%) Project Management
10 18 (18.18%) MS Exchange
11 15 (15.15%) Change Management
11 15 (15.15%) Problem Management
12 14 (14.14%) MS Excel
13 13 (13.13%) Supplier Management
13 13 (13.13%) IT Governance
13 13 (13.13%) SharePoint
13 13 (13.13%) Blackberry
14 12 (12.12%) Blackberry Enterprise Server
14 12 (12.12%) MS Office
15 11 (11.11%) ServiceNow
15 11 (11.11%) Continuous Improvement
16 10 (10.10%) Matrix Management
16 10 (10.10%) Agile Software Development
16 10 (10.10%) DSDM
16 10 (10.10%) Symantec
17 9 (9.09%) Workflow
17 9 (9.09%) Time Management
17 9 (9.09%) ITIL Foundation Certificate
17 9 (9.09%) Analytical Skills

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 18 (18.18%) MS Exchange
2 13 (13.13%) SharePoint
3 12 (12.12%) Blackberry Enterprise Server
4 8 (8.08%) Exchange Server 2013
5 6 (6.06%) Exchange Server 2007
5 6 (6.06%) Lync
6 4 (4.04%) Exchange Server 2010
7 1 (1.01%) WebSphere
7 1 (1.01%) IBM Notes
7 1 (1.01%) Apache
Applications
1 14 (14.14%) MS Excel
2 12 (12.12%) MS Office
3 2 (2.02%) MS Visio
4 1 (1.01%) MS PowerPoint
Cloud Services
1 4 (4.04%) Google Apps
Communications & Networking
1 8 (8.08%) Internet
2 6 (6.06%) Asterisk PBX
2 6 (6.06%) SMS
2 6 (6.06%) VoIP
2 6 (6.06%) POP3
2 6 (6.06%) FTP
2 6 (6.06%) DNS
3 4 (4.04%) S/MIME
3 4 (4.04%) Unified Communications
4 2 (2.02%) Firewall
5 1 (1.01%) Wireless
5 1 (1.01%) IPsec
5 1 (1.01%) Network Security
5 1 (1.01%) MPLS
5 1 (1.01%) SAN
5 1 (1.01%) Intranet
5 1 (1.01%) TCP/IP
5 1 (1.01%) VPN
Database & Business Intelligence
1 7 (7.07%) SQL Server
2 6 (6.06%) SQL Server 2008
3 4 (4.04%) MySQL
4 3 (3.03%) Data Mining
5 1 (1.01%) DB2
Development Applications
1 4 (4.04%) Visual Studio
General
1 34 (34.34%) Finance
2 7 (7.07%) Retail
3 5 (5.05%) Advertising
4 4 (4.04%) Telecoms
4 4 (4.04%) Legal
5 3 (3.03%) Law
6 2 (2.02%) Manufacturing
Job Titles
1 16 (16.16%) Analyst
1 16 (16.16%) Service Manager
2 10 (10.10%) Architect
2 10 (10.10%) Project Manager
2 10 (10.10%) Service Analyst
3 9 (9.09%) Service Desk Analyst
4 8 (8.08%) Support Engineer
5 7 (7.07%) Problem Manager
5 7 (7.07%) IT Architect
6 6 (6.06%) Support Team Leader
6 6 (6.06%) Team Leader
6 6 (6.06%) Infrastructure Architect
6 6 (6.06%) Coordinator
7 5 (5.05%) Change Analyst
8 4 (4.04%) Services Delivery Manager
8 4 (4.04%) Delivery Manager
9 3 (3.03%) Service Desk Manager
9 3 (3.03%) Change Manager
9 3 (3.03%) Administrator
9 3 (3.03%) 1st Line Support
Libraries, Frameworks & Software Standards
1 4 (4.04%) XML
2 1 (1.01%) ODBC
2 1 (1.01%) Middleware
2 1 (1.01%) XMPP
Miscellaneous
1 13 (13.13%) Blackberry
2 9 (9.09%) Analytical Skills
3 7 (7.07%) Management Information System
4 4 (4.04%) NHS
5 3 (3.03%) CMDB
6 1 (1.01%) Statistics
6 1 (1.01%) Taxonomies
Operating Systems
1 25 (25.25%) Windows
2 7 (7.07%) Linux
2 7 (7.07%) Windows XP
2 7 (7.07%) UNIX
2 7 (7.07%) Windows 7
3 5 (5.05%) Windows Server 2008
4 4 (4.04%) Windows Server 2003
5 1 (1.01%) Apple iOS
5 1 (1.01%) Windows Server 2012
Processes & Methodologies
1 88 (88.89%) Service Management
2 68 (68.69%) ITIL
3 32 (32.32%) Service Delivery
4 20 (20.20%) Project Management
5 15 (15.15%) Change Management
5 15 (15.15%) Problem Management
6 13 (13.13%) Supplier Management
6 13 (13.13%) IT Governance
7 11 (11.11%) Continuous Improvement
8 10 (10.10%) Matrix Management
8 10 (10.10%) Agile Software Development
8 10 (10.10%) DSDM
9 9 (9.09%) Workflow
9 9 (9.09%) Time Management
10 8 (8.08%) Release Management
11 7 (7.07%) Performance Management
12 6 (6.06%) Incident Management
12 6 (6.06%) Stakeholder Management
13 5 (5.05%) E-Commerce
13 5 (5.05%) PRINCE2
Programming Languages
1 5 (5.05%) PowerShell
2 4 (4.04%) C#
2 4 (4.04%) VB
3 1 (1.01%) C
3 1 (1.01%) SQL
Qualifications
1 23 (23.23%) ITIL Certification
2 9 (9.09%) ITIL Foundation Certificate
3 5 (5.05%) Microsoft Certification
4 4 (4.04%) Degree
5 3 (3.03%) MCP
5 3 (3.03%) MCSE
6 1 (1.01%) MCSA
6 1 (1.01%) CCNA
6 1 (1.01%) CCA
6 1 (1.01%) Citrix Certification
6 1 (1.01%) Cisco Certification
6 1 (1.01%) PMP
6 1 (1.01%) PMI Certification
Quality Assurance & Compliance
1 22 (22.22%) SLA
2 9 (9.09%) QA
3 5 (5.05%) Sarbanes-Oxley
4 2 (2.02%) COBIT
System Software
1 23 (23.23%) Active Directory
2 6 (6.06%) XenApp
3 2 (2.02%) vSphere
3 2 (2.02%) VMware Infrastructure
4 1 (1.01%) Hyper-V
4 1 (1.01%) Xen
4 1 (1.01%) VMware ESXi
Systems Management
1 6 (6.06%) Norton AntiVirus
2 4 (4.04%) SCOM
2 4 (4.04%) Symantec Enterprise Vault
3 3 (3.03%) SCCM
Vendors
1 27 (27.27%) Microsoft
2 11 (11.11%) ServiceNow
3 10 (10.10%) Symantec
4 7 (7.07%) Citrix
5 6 (6.06%) CheckPoint
6 4 (4.04%) Postini
6 4 (4.04%) VMware
6 4 (4.04%) Google
7 3 (3.03%) IBM
7 3 (3.03%) Apple
8 2 (2.02%) NetApp
8 2 (2.02%) Cisco
8 2 (2.02%) FrontRange
8 2 (2.02%) Huawei
9 1 (1.01%) SonicWALL
9 1 (1.01%) Oracle
9 1 (1.01%) HP
9 1 (1.01%) EMC
9 1 (1.01%) Lotus
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 2 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: 4 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Bonus + Package
Posted: 4 days ago
Rawdon, Leeds
EMIS
Salary: Up to £26,000 per year plus excellent benefits
Posted: 18 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £26,000 per annum dependent on level of experience
Posted: 24 days ago