The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 193 189 199
Rank change year-on-year
-4 +10
Permanent jobs citing ITSM 59 33 34
As % of all permanent IT jobs located in Yorkshire 0.81% 0.62% 0.58%
As % of the Processes & Methodologies category 0.98% 0.73% 0.72%
Number of salaries quoted 41 15 24
Average salary £37,500 £43,750 £27,750
Average salary % change year-on-year
-14.28% +57.65%
90% offered a salary of more than £18,500 £32,750 £24,300
10% offered a salary of more than £50,000 £70,000 £45,000
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6005 4533 4749
As % of all permanent IT jobs located in Yorkshire 82.14% 84.86% 80.92%
Number of salaries quoted 4678 3565 3874
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £55,000 £55,000 £57,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 15 September 2014.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +8 54 £37,500 - 1
South Yorkshire -23 5 £26,500 -47.00% 1
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 15 September 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 103 (94.50%) Service Management
2 71 (65.14%) ITIL
3 42 (38.53%) Service Delivery
4 29 (26.61%) Change Management
4 29 (26.61%) Project Management
5 27 (24.77%) ITIL Certification
5 27 (24.77%) Finance
6 19 (17.43%) Agile Software Development
7 18 (16.51%) SLA
8 15 (13.76%) DSDM
8 15 (13.76%) ITIL Foundation Certificate
9 14 (12.84%) ITIL V3
9 14 (12.84%) E-Commerce
9 14 (12.84%) Windows
10 13 (11.93%) Incident Management
11 12 (11.01%) Supplier Management
11 12 (11.01%) Performance Management
11 12 (11.01%) Microsoft
12 11 (10.09%) Active Directory
12 11 (10.09%) Matrix Management
12 11 (10.09%) Time Management
13 10 (9.17%) MS Office
13 10 (9.17%) Blackberry Enterprise Server
14 9 (8.26%) Degree
14 9 (8.26%) Continuous Improvement
15 8 (7.34%) ServiceNow
15 8 (7.34%) Analytical Skills
15 8 (7.34%) Symantec
15 8 (7.34%) MS Excel
15 8 (7.34%) MS Exchange

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 15 September 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.17%) Blackberry Enterprise Server
2 8 (7.34%) MS Exchange
3 3 (2.75%) Lync
3 3 (2.75%) Exchange Server 2010
3 3 (2.75%) Exchange Server 2013
3 3 (2.75%) SharePoint
4 1 (0.92%) Apache
4 1 (0.92%) WebSphere
Applications
1 10 (9.17%) MS Office
2 8 (7.34%) MS Excel
3 2 (1.83%) MS Visio
4 1 (0.92%) MS PowerPoint
Business Applications
1 1 (0.92%) SAP Oil and Gas
1 1 (0.92%) Remedy ITSM
Cloud Services
1 3 (2.75%) Google Apps
Communications & Networking
1 5 (4.59%) FTP
2 4 (3.67%) Internet
3 3 (2.75%) Asterisk PBX
3 3 (2.75%) Unified Communications
3 3 (2.75%) DNS
3 3 (2.75%) S/MIME
3 3 (2.75%) SMS
3 3 (2.75%) VoIP
3 3 (2.75%) POP3
Database & Business Intelligence
1 5 (4.59%) SQL Server
1 5 (4.59%) SQL Server 2008
2 3 (2.75%) MySQL
3 2 (1.83%) Data Mining
4 1 (0.92%) DB2
General
1 27 (24.77%) Finance
2 4 (3.67%) Banking
3 3 (2.75%) Retail
3 3 (2.75%) Law
3 3 (2.75%) Legal
3 3 (2.75%) Manufacturing
4 2 (1.83%) Telecoms
5 1 (0.92%) Electronics
5 1 (0.92%) Marketing
Job Titles
1 22 (20.18%) Analyst
2 19 (17.43%) Architect
2 19 (17.43%) Project Manager
3 15 (13.76%) Service Manager
4 12 (11.01%) Change Analyst
5 10 (9.17%) Designer
6 9 (8.26%) Service Analyst
7 8 (7.34%) Service Desk Analyst
7 8 (7.34%) Agile Project Manager
8 7 (6.42%) Delivery Manager
8 7 (6.42%) Services Delivery Manager
9 6 (5.50%) Systems Manager
10 4 (3.67%) Problem Manager
10 4 (3.67%) Transition Manager
10 4 (3.67%) Support Engineer
10 4 (3.67%) Service Transition Manager
10 4 (3.67%) Service Design Architect
10 4 (3.67%) Monitoring Specialist
11 3 (2.75%) Agile Development Manager
11 3 (2.75%) Software Development Project Manager
Libraries, Frameworks & Software Standards
1 1 (0.92%) ODBC
1 1 (0.92%) Middleware
Miscellaneous
1 8 (7.34%) Analytical Skills
2 7 (6.42%) Blackberry
3 3 (2.75%) Management Information System
3 3 (2.75%) CMDB
4 1 (0.92%) Statistics
4 1 (0.92%) Taxonomies
4 1 (0.92%) DTV
Operating Systems
1 14 (12.84%) Windows
2 6 (5.50%) Windows XP
2 6 (5.50%) Windows 7
3 4 (3.67%) UNIX
3 4 (3.67%) Linux
4 3 (2.75%) Windows Server 2003
4 3 (2.75%) Windows Server 2008
5 1 (0.92%) Apple iOS
Processes & Methodologies
1 103 (94.50%) Service Management
2 71 (65.14%) ITIL
3 42 (38.53%) Service Delivery
4 29 (26.61%) Change Management
4 29 (26.61%) Project Management
5 19 (17.43%) Agile Software Development
6 15 (13.76%) DSDM
7 14 (12.84%) E-Commerce
7 14 (12.84%) ITIL V3
8 13 (11.93%) Incident Management
9 12 (11.01%) Supplier Management
9 12 (11.01%) Performance Management
10 11 (10.09%) Matrix Management
10 11 (10.09%) Time Management
11 9 (8.26%) Continuous Improvement
12 7 (6.42%) Configuration Management
12 7 (6.42%) PRINCE2
13 6 (5.50%) IT Governance
13 6 (5.50%) Problem Management
13 6 (5.50%) Coaching
Programming Languages
1 1 (0.92%) C
1 1 (0.92%) SQL
Qualifications
1 27 (24.77%) ITIL Certification
2 15 (13.76%) ITIL Foundation Certificate
3 9 (8.26%) Degree
4 2 (1.83%) MCP
4 2 (1.83%) Microsoft Certification
5 1 (0.92%) PMP
5 1 (0.92%) PMI Certification
Quality Assurance & Compliance
1 18 (16.51%) SLA
2 3 (2.75%) COBIT
2 3 (2.75%) QA
System Software
1 11 (10.09%) Active Directory
2 5 (4.59%) XenApp
3 2 (1.83%) VMware Infrastructure
Systems Management
1 5 (4.59%) Norton AntiVirus
2 3 (2.75%) SCOM
2 3 (2.75%) Symantec Enterprise Vault
3 2 (1.83%) SCCM
Vendors
1 12 (11.01%) Microsoft
2 8 (7.34%) Symantec
2 8 (7.34%) ServiceNow
3 5 (4.59%) CheckPoint
3 5 (4.59%) HP
3 5 (4.59%) Citrix
3 5 (4.59%) BMC
4 3 (2.75%) IBM
4 3 (2.75%) Google
4 3 (2.75%) FrontRange
4 3 (2.75%) Postini
5 2 (1.83%) Huawei
5 2 (1.83%) VMware
5 2 (1.83%) Apple
6 1 (0.92%) SAP
6 1 (0.92%) Remedy
South Yorkshire
Real Staffing
Salary: £45000 - £55000 per annum + competitive
Posted: 27 days ago