ITSM Jobs in Yorkshire

IT Service Management (ITSM)
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 123 209 216
Rank change year-on-year +86 +7 -57
Permanent jobs citing ITSM 94 97 70
As % of all permanent jobs advertised in Yorkshire 1.63% 1.17% 0.98%
As % of the Processes & Methodologies category 1.94% 1.20% 1.05%
Number of salaries quoted 69 78 40
10th Percentile £25,000 £34,405 £23,500
25th Percentile £31,250 £36,901 £24,000
Median annual salary (50th Percentile) £41,774 £45,000 £31,326
Median % change year-on-year -7.17% +43.65% -21.69%
75th Percentile £52,193 £61,007 £49,063
90th Percentile £77,000 £71,652 £62,225
England median annual salary £50,000 £51,000 £49,250
% change year-on-year -1.96% +3.55% -0.36%

All Process and Methodology Skills
Yorkshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,834 8,089 6,667
As % of all permanent jobs advertised in Yorkshire 83.89% 97.98% 93.10%
Number of salaries quoted 3,693 3,510 4,543
10th Percentile £27,500 £31,250 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,000
Median % change year-on-year -9.09% +5.77% +9.47%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £83,750 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITSM
Job Vacancy Trend in Yorkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITSM in Yorkshire

ITSM
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing ITSM in Yorkshire.

Salary trend for ITSM in Yorkshire

ITSM
Salary Histogram in Yorkshire

Salary distribution for jobs citing ITSM in Yorkshire over the 6 months to 28 April 2024.

Salary histogram for ITSM in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +76 51 £41,774 -16.45% 8
North Yorkshire +40 24 £32,500 -27.78% 1
South Yorkshire +57 12 £47,500 -6.75% 4
East Yorkshire +4 5 £42,500 -
ITSM
England

ITSM
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.64%) SharePoint
2 4 (4.26%) Microsoft Exchange
3 2 (2.13%) SAS
Applications
1 11 (11.70%) Microsoft Office
2 6 (6.38%) Microsoft Excel
3 2 (2.13%) Chatbot
4 1 (1.06%) Microsoft PowerPoint
Business Applications
1 6 (6.38%) Remedy ITSM
2 2 (2.13%) NetSuite
Cloud Services
1 15 (15.96%) Azure
2 14 (14.89%) Microsoft 365
3 5 (5.32%) Cloud Computing
4 4 (4.26%) Google Workspace
5 2 (2.13%) Dynamics 365
5 2 (2.13%) Entra ID
5 2 (2.13%) Power Platform
5 2 (2.13%) SaaS
6 1 (1.06%) AWS
6 1 (1.06%) IaaS
6 1 (1.06%) PaaS
6 1 (1.06%) Power Automate
6 1 (1.06%) PowerApps
Communications & Networking
1 20 (21.28%) Firewall
2 12 (12.77%) WAN
3 8 (8.51%) VPN
4 7 (7.45%) LAN
4 7 (7.45%) WLAN
5 6 (6.38%) Internet
6 5 (5.32%) SD-WAN
7 4 (4.26%) BGP
7 4 (4.26%) MPLS
7 4 (4.26%) Network Security
7 4 (4.26%) OSPF
7 4 (4.26%) Software-Defined Networking
7 4 (4.26%) TCP/IP
8 1 (1.06%) DHCP
8 1 (1.06%) DNS
8 1 (1.06%) VLAN
Database & Business Intelligence
1 2 (2.13%) Power BI
Development Applications
1 4 (4.26%) JIRA
General
1 42 (44.68%) Social Skills
2 22 (23.40%) Finance
3 11 (11.70%) Retail
4 10 (10.64%) Influencing Skills
5 8 (8.51%) Analytical Skills
6 7 (7.45%) Banking
7 5 (5.32%) Presentation Skills
7 5 (5.32%) Public Sector
8 4 (4.26%) Manufacturing
9 3 (3.19%) Law
10 2 (2.13%) Legal
11 1 (1.06%) Inclusion and Diversity
11 1 (1.06%) Organisational Skills
11 1 (1.06%) Tech for Good
11 1 (1.06%) Telecoms
Job Titles
1 19 (20.21%) Analyst
2 16 (17.02%) Lead
3 15 (15.96%) Service Manager
4 13 (13.83%) IT Manager
5 11 (11.70%) Head of IT
5 11 (11.70%) IT Analyst
5 11 (11.70%) IT Support
6 10 (10.64%) Senior
7 9 (9.57%) IT Services Manager
7 9 (9.57%) Support Analyst
8 8 (8.51%) Architect
8 8 (8.51%) Infrastructure Engineer
8 8 (8.51%) IT Support Analyst
9 7 (7.45%) Head of IT Operations
9 7 (7.45%) Head of Operations
9 7 (7.45%) Senior IT Manager
9 7 (7.45%) Senior Manager
9 7 (7.45%) Senior Service Manager
10 6 (6.38%) IT Engineer
11 5 (5.32%) Service Analyst
Libraries, Frameworks & Software Standards
1 2 (2.13%) AngularJS
1 2 (2.13%) CSS
1 2 (2.13%) HTML
1 2 (2.13%) Twitter Bootstrap
1 2 (2.13%) Web Services
2 1 (1.06%) JSON
Miscellaneous
1 7 (7.45%) PMI
1 7 (7.45%) Product Ownership
2 6 (6.38%) Driving Licence
3 5 (5.32%) CMDB
3 5 (5.32%) Data Centre
4 4 (4.26%) Clustering
4 4 (4.26%) IoT
5 2 (2.13%) Enterprise Software
5 2 (2.13%) Legacy Systems
5 2 (2.13%) Management Information System
5 2 (2.13%) Public Cloud
5 2 (2.13%) Self-Motivation
6 1 (1.06%) New Media
Operating Systems
1 16 (17.02%) Windows
2 8 (8.51%) Windows 10
3 2 (2.13%) Mac OS
3 2 (2.13%) Windows Server
4 1 (1.06%) Apple iOS
4 1 (1.06%) Linux
Processes & Methodologies
1 55 (58.51%) Service Management
2 46 (48.94%) ITIL
3 27 (28.72%) Service Delivery
4 24 (25.53%) Customer Service
5 21 (22.34%) Problem-Solving
6 19 (20.21%) Mentoring
6 19 (20.21%) Project Management
7 14 (14.89%) Coaching
8 12 (12.77%) Change Management
8 12 (12.77%) Continuous Improvement
9 11 (11.70%) Cybersecurity
9 11 (11.70%) Stakeholder Management
10 9 (9.57%) Agile
10 9 (9.57%) Analytics
10 9 (9.57%) Infrastructure Engineering
10 9 (9.57%) Risk Management
11 8 (8.51%) Actionable Insight
11 8 (8.51%) Application Packaging
11 8 (8.51%) Incident Management
11 8 (8.51%) Presales
Programming Languages
1 7 (7.45%) SQL
2 4 (4.26%) PowerShell
Qualifications
1 15 (15.96%) Security Cleared
2 9 (9.57%) PMI Certification
3 8 (8.51%) Degree
4 6 (6.38%) SC Cleared
5 4 (4.26%) HNC
5 4 (4.26%) HND
5 4 (4.26%) ITIL Certification
6 2 (2.13%) Computer Science Degree
6 2 (2.13%) PMP
7 1 (1.06%) TOGAF Certification
Quality Assurance & Compliance
1 14 (14.89%) SLA
2 3 (3.19%) COBIT
3 2 (2.13%) QA
4 1 (1.06%) Accessibility
4 1 (1.06%) GRC
4 1 (1.06%) ISO 9001
4 1 (1.06%) ISO/IEC 27001
System Software
1 22 (23.40%) Active Directory
2 4 (4.26%) Hyper-V
3 2 (2.13%) IAG
Systems Management
1 9 (9.57%) SCCM
2 7 (7.45%) Microsoft Intune
3 4 (4.26%) Failover Clustering
4 3 (3.19%) OpenView
5 2 (2.13%) Kubernetes
5 2 (2.13%) WSUS
Vendors
1 35 (37.23%) Microsoft
2 20 (21.28%) ServiceNow
3 19 (20.21%) VMware
4 6 (6.38%) Citrix
4 6 (6.38%) Remedy
5 4 (4.26%) BMC
5 4 (4.26%) Computacenter
5 4 (4.26%) Google
6 3 (3.19%) HP
7 2 (2.13%) Fortinet
8 1 (1.06%) Sage
8 1 (1.06%) Snow
8 1 (1.06%) Sophos