The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 201 213 219
Rank change year-on-year
+12 +6
Permanent jobs citing ITSM 35 43 58
As % of all permanent IT jobs located in Yorkshire 0.61% 0.65% 0.79%
As % of the Processes & Methodologies category 0.69% 0.73% 0.93%
Number of salaries quoted 20 35 38
Median salary £52,500 £34,268 £36,500
Median salary % change year-on-year
+53.20% -6.11%
90% offered a salary of more than £31,100 £21,600 £18,500
10% offered a salary of more than £71,550 £49,000 £50,000
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5072 5923 6268
As % of all permanent IT jobs located in Yorkshire 88.73% 89.82% 85.58%
Number of salaries quoted 4128 4788 4877
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £55,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 27 September 2016.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +9 29 £50,000 +45.90% 3
South Yorkshire +11 4 £40,000 +73.91% 1
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for ITSM.

1 55 (96.49%) Service Management
2 44 (77.19%) ITIL
3 17 (29.82%) Finance
4 15 (26.32%) Service Delivery
5 14 (24.56%) ITIL V3
6 13 (22.81%) Retail
7 12 (21.05%) IT Governance
8 11 (19.30%) ITIL Certification
8 11 (19.30%) Active Directory
8 11 (19.30%) Data Centre
9 10 (17.54%) Project Management
10 9 (15.79%) Windows
10 9 (15.79%) Incident Management
11 8 (14.04%) Validation
11 8 (14.04%) Continuous Improvement
11 8 (14.04%) Release Management
12 7 (12.28%) QA
12 7 (12.28%) Cloud Computing
12 7 (12.28%) Product Management
12 7 (12.28%) Analytical Skills
12 7 (12.28%) Target Operating Model
12 7 (12.28%) Configuration Management
12 7 (12.28%) Stakeholder Management
12 7 (12.28%) Management Information System
12 7 (12.28%) Agile Software Development
12 7 (12.28%) Supplier Management
13 6 (10.53%) SLA
13 6 (10.53%) Microsoft
13 6 (10.53%) MS Excel
14 5 (8.77%) Service Design

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.26%) MS Exchange
2 2 (3.51%) OpenStack
2 2 (3.51%) SharePoint
3 1 (1.75%) Exchange Server 2010
Applications
1 6 (10.53%) MS Excel
2 3 (5.26%) MS Office
3 2 (3.51%) MS PowerPoint
4 1 (1.75%) MS Visio
Business Applications
1 1 (1.75%) assyst
1 1 (1.75%) Oracle 11i
1 1 (1.75%) Oracle EBS R12
1 1 (1.75%) Oracle ERP
Cloud Services
1 7 (12.28%) Cloud Computing
2 2 (3.51%) IaaS
2 2 (3.51%) PaaS
3 1 (1.75%) SaaS
Communications & Networking
1 5 (8.77%) Internet
1 5 (8.77%) Unified Communications
2 4 (7.02%) SAN
3 2 (3.51%) HTTP
3 2 (3.51%) NAS
3 2 (3.51%) TCP/IP
3 2 (3.51%) Wireless
4 1 (1.75%) DHCP
4 1 (1.75%) DNS
4 1 (1.75%) Firewall
4 1 (1.75%) IP Telephony
4 1 (1.75%) LAN
4 1 (1.75%) WAN
Database & Business Intelligence
1 4 (7.02%) SQL Server
2 3 (5.26%) Crystal Reports
2 3 (5.26%) Relational Database
3 2 (3.51%) Apache Cassandra
3 2 (3.51%) Data Warehouse
3 2 (3.51%) Informix
3 2 (3.51%) Riak
4 1 (1.75%) BusinessObjects
4 1 (1.75%) Oracle BI EE
4 1 (1.75%) Oracle ODI
4 1 (1.75%) SQL Server 2005
4 1 (1.75%) SQL Server 2008
General
1 17 (29.82%) Finance
2 13 (22.81%) Retail
3 3 (5.26%) Manufacturing
4 2 (3.51%) Advertising
5 1 (1.75%) Local Government
5 1 (1.75%) Telecoms
Job Titles
1 9 (15.79%) Analyst
2 8 (14.04%) IT Manager
3 6 (10.53%) Change and Configuration Manager
3 6 (10.53%) Change Manager
3 6 (10.53%) Configuration Manager
3 6 (10.53%) IT Change Manager
3 6 (10.53%) Project Manager
3 6 (10.53%) Transition Manager
4 5 (8.77%) Service Analyst
4 5 (8.77%) Service Manager
5 4 (7.02%) ITIL Manager
5 4 (7.02%) ITIL Service Manager
5 4 (7.02%) Security Specialist
5 4 (7.02%) Senior Manager
6 3 (5.26%) Cybersecurity Manager
6 3 (5.26%) Delivery Manager
6 3 (5.26%) IT Analyst
6 3 (5.26%) Security Manager
6 3 (5.26%) Services Delivery Manager
6 3 (5.26%) Solutions Architect
Libraries, Frameworks & Software Standards
1 5 (8.77%) HTML
2 2 (3.51%) CSS
2 2 (3.51%) Middleware
2 2 (3.51%) Oracle Fusion
3 1 (1.75%) jQuery
Miscellaneous
1 11 (19.30%) Data Centre
2 7 (12.28%) Analytical Skills
2 7 (12.28%) Management Information System
3 3 (5.26%) Data Protection Act
3 3 (5.26%) Virtual Team
4 2 (3.51%) Computer Science
4 2 (3.51%) Mathematics
5 1 (1.75%) Celerra
5 1 (1.75%) CLARiiON
5 1 (1.75%) CMDB
5 1 (1.75%) Data Integration
5 1 (1.75%) iPad
5 1 (1.75%) iPhone
5 1 (1.75%) Video Conferencing
Operating Systems
1 9 (15.79%) Windows
2 3 (5.26%) Windows Server
3 2 (3.51%) Linux
3 2 (3.51%) Unix
3 2 (3.51%) Windows 7
3 2 (3.51%) Windows Server 2008
4 1 (1.75%) Android
4 1 (1.75%) Windows 8
4 1 (1.75%) Windows Server 2003
4 1 (1.75%) Windows Server 2012
4 1 (1.75%) Windows Vista
4 1 (1.75%) Windows XP
Processes & Methodologies
1 55 (96.49%) Service Management
2 44 (77.19%) ITIL
3 15 (26.32%) Service Delivery
4 14 (24.56%) ITIL V3
5 12 (21.05%) IT Governance
6 10 (17.54%) Project Management
7 9 (15.79%) Incident Management
8 8 (14.04%) Continuous Improvement
8 8 (14.04%) Release Management
8 8 (14.04%) Validation
9 7 (12.28%) Agile Software Development
9 7 (12.28%) Configuration Management
9 7 (12.28%) Product Management
9 7 (12.28%) Stakeholder Management
9 7 (12.28%) Supplier Management
9 7 (12.28%) Target Operating Model
10 5 (8.77%) Business Intelligence
10 5 (8.77%) Coaching
10 5 (8.77%) Network Design
10 5 (8.77%) Service Design
Programming Languages
1 3 (5.26%) C
2 2 (3.51%) JavaScript
2 2 (3.51%) SQL
2 2 (3.51%) T-SQL
3 1 (1.75%) PowerShell
Qualifications
1 11 (19.30%) ITIL Certification
2 5 (8.77%) Degree
3 3 (5.26%) CEH
3 3 (5.26%) CISSP
4 2 (3.51%) CISM
4 2 (3.51%) PMP
5 1 (1.75%) APMP
5 1 (1.75%) CISMP
5 1 (1.75%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (12.28%) QA
2 6 (10.53%) SLA
3 3 (5.26%) ISO/IEC 27001
3 3 (5.26%) PCI DSS
System Software
1 11 (19.30%) Active Directory
2 5 (8.77%) VMware Infrastructure
3 2 (3.51%) Docker
3 2 (3.51%) XenApp
3 2 (3.51%) XenDesktop
4 1 (1.75%) Hyper-V
4 1 (1.75%) vSphere
Systems Management
1 1 (1.75%) DameWare
1 1 (1.75%) SCCM
Vendors
1 6 (10.53%) Microsoft
2 5 (8.77%) Oracle
2 5 (8.77%) VMware
3 4 (7.02%) Cisco
4 3 (5.26%) LANDesk
5 2 (3.51%) Citrix
5 2 (3.51%) HP
5 2 (3.51%) ServiceNow
6 1 (1.75%) 3PAR
6 1 (1.75%) Avaya
6 1 (1.75%) Dell
6 1 (1.75%) EMC
6 1 (1.75%) Hyperion
6 1 (1.75%) Informatica
6 1 (1.75%) NetApp
6 1 (1.75%) Polycom
6 1 (1.75%) Tandberg
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