The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 209 186 242
Rank change year-on-year
-23 +56
Permanent jobs citing ITSM 44 78 25
As % of all permanent IT jobs located in Yorkshire 0.71% 1.10% 0.37%
As % of the Processes & Methodologies category 0.81% 1.24% 0.44%
Number of salaries quoted 37 58 13
Average salary £36,500 £42,500 £45,000
Average salary % change year-on-year
-14.11% -5.55%
90% offered a salary of more than £26,400 £25,625 £26,500
10% offered a salary of more than £60,000 £50,600 £50,884
UK excluding London average salary £42,500 £40,150 £40,000
% change year-on-year
+5.85% +0.37%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5416 6290 5746
As % of all permanent IT jobs located in Yorkshire 87.06% 88.32% 85.11%
Number of salaries quoted 4499 5179 4353
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 13 February 2016.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -39 27 £34,347 -21.49% 5
North Yorkshire - 6 £60,000 -
East Yorkshire - 6 - -
South Yorkshire - 5 £60,000 - 1
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 13 February 2016, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 65 (84.42%) Service Management
2 46 (59.74%) ITIL
3 25 (32.47%) Windows
3 25 (32.47%) Microsoft
4 22 (28.57%) Active Directory
5 19 (24.68%) MS Excel
6 17 (22.08%) MS Office
7 15 (19.48%) Finance
8 14 (18.18%) VMware
8 14 (18.18%) SQL Server
8 14 (18.18%) SharePoint
8 14 (18.18%) Root Cause Analysis
9 13 (16.88%) Supplier Management
9 13 (16.88%) Degree
9 13 (16.88%) SCCM
9 13 (16.88%) SQL
10 11 (14.29%) Java
10 11 (14.29%) C#
10 11 (14.29%) .NET
10 11 (14.29%) ITIL V3
11 10 (12.99%) Problem Management
11 10 (12.99%) Remedy ITSM
11 10 (12.99%) Incident Management
11 10 (12.99%) MCP
11 10 (12.99%) Cisco
11 10 (12.99%) Remedy
12 9 (11.69%) Change Management
12 9 (11.69%) Microsoft Certification
13 8 (10.39%) ServiceNow
13 8 (10.39%) Citrix

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 13 February 2016, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 14 (18.18%) SharePoint
2 8 (10.39%) MS Exchange
3 7 (9.09%) GlassFish
4 5 (6.49%) Blackberry Enterprise Server
4 5 (6.49%) Skype for Business
5 3 (3.90%) Exchange Server 2010
5 3 (3.90%) Exchange Server 2013
6 1 (1.30%) Oracle Workflow
Applications
1 19 (24.68%) MS Excel
2 17 (22.08%) MS Office
3 7 (9.09%) MS Visio
4 1 (1.30%) MS PowerPoint
Business Applications
1 10 (12.99%) Remedy ITSM
2 4 (5.19%) Dynamics CRM
2 4 (5.19%) Sage 50
Cloud Services
1 3 (3.90%) Microsoft Azure
1 3 (3.90%) Office 365
Communications & Networking
1 8 (10.39%) WAN
2 6 (7.79%) LAN
2 6 (7.79%) Wireless
3 5 (6.49%) BGP
3 5 (6.49%) Cisco ASA
3 5 (6.49%) Cisco ISE
3 5 (6.49%) Cisco Wireless
3 5 (6.49%) Firewall
3 5 (6.49%) MPLS
3 5 (6.49%) Network Security
3 5 (6.49%) VPN
4 2 (2.60%) Internet
5 1 (1.30%) DNS
5 1 (1.30%) DSL
5 1 (1.30%) FTP
5 1 (1.30%) HTTP
5 1 (1.30%) Telepresence
Database & Business Intelligence
1 14 (18.18%) SQL Server
2 7 (9.09%) SQL Server Integration Services
2 7 (9.09%) SQL Server Reporting Services
3 1 (1.30%) SQL Server 2008
Development Applications
1 7 (9.09%) JUnit
1 7 (9.09%) NetBeans
1 7 (9.09%) NUnit
1 7 (9.09%) Visual Studio
2 1 (1.30%) Oracle Forms
General
1 15 (19.48%) Finance
2 2 (2.60%) Banking
2 2 (2.60%) Billing
2 2 (2.60%) Legal
2 2 (2.60%) Manufacturing
3 1 (1.30%) Retail
3 1 (1.30%) Telecoms
Job Titles
1 19 (24.68%) Analyst
2 13 (16.88%) Service Analyst
3 9 (11.69%) IT Analyst
4 8 (10.39%) Service Desk Analyst
5 6 (7.79%) Applications Specialist
5 6 (7.79%) Software Engineer
5 6 (7.79%) Team Leader
5 6 (7.79%) Windows Specialist
6 5 (6.49%) Administrator
6 5 (6.49%) Network Engineer
6 5 (6.49%) Network Security Engineer
6 5 (6.49%) Security Engineer
7 4 (5.19%) Configuration Analyst
7 4 (5.19%) Configuration Management Analyst
7 4 (5.19%) Deployment Specialist
7 4 (5.19%) Development Specialist
7 4 (5.19%) Infrastructure Specialist
7 4 (5.19%) ITSM Analyst
7 4 (5.19%) Service Desk Team Leader
7 4 (5.19%) Windows Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 11 (14.29%) .NET
2 8 (10.39%) Web Services
3 7 (9.09%) .NET Framework
3 7 (9.09%) CSS
3 7 (9.09%) Entity Framework
3 7 (9.09%) HTML
3 7 (9.09%) Java EE
3 7 (9.09%) JavaFX
3 7 (9.09%) JPA
3 7 (9.09%) JSON
3 7 (9.09%) XML
3 7 (9.09%) XSD
3 7 (9.09%) XSLT
4 4 (5.19%) J2EE
5 1 (1.30%) XMPP
Miscellaneous
1 8 (10.39%) Management Information System
2 7 (9.09%) CMDB
3 4 (5.19%) Analytical Skills
3 4 (5.19%) N-Tier
3 4 (5.19%) User Experience
4 3 (3.90%) Performance Metrics
5 1 (1.30%) Blackberry
5 1 (1.30%) Data Centre
5 1 (1.30%) Video Conferencing
Operating Systems
1 25 (32.47%) Windows
2 6 (7.79%) Windows Server
3 5 (6.49%) Linux
3 5 (6.49%) Mac OS X
4 4 (5.19%) Windows Server 2008
4 4 (5.19%) Windows Server 2012
5 3 (3.90%) HPUX
5 3 (3.90%) Unix
5 3 (3.90%) Windows XP
6 2 (2.60%) Windows 7
6 2 (2.60%) Windows Server 2003
7 1 (1.30%) Windows Vista
Processes & Methodologies
1 65 (84.42%) Service Management
2 46 (59.74%) ITIL
3 14 (18.18%) Root Cause Analysis
4 13 (16.88%) Supplier Management
5 11 (14.29%) ITIL V3
6 10 (12.99%) Incident Management
6 10 (12.99%) Problem Management
7 9 (11.69%) Change Management
8 7 (9.09%) Agile Software Development
8 7 (9.09%) OO
8 7 (9.09%) OOD
8 7 (9.09%) Project Management
8 7 (9.09%) Scrum
8 7 (9.09%) Software Engineering
8 7 (9.09%) TDD
8 7 (9.09%) Workflow
8 7 (9.09%) Workflow Development
9 6 (7.79%) Configuration Management
9 6 (7.79%) PRINCE2
10 5 (6.49%) Asset Management
Programming Languages
1 13 (16.88%) SQL
2 11 (14.29%) C#
2 11 (14.29%) Java
3 7 (9.09%) Groovy
4 4 (5.19%) C++
5 3 (3.90%) C
5 3 (3.90%) Perl
5 3 (3.90%) PowerShell
5 3 (3.90%) VB
Qualifications
1 13 (16.88%) Degree
2 10 (12.99%) MCP
3 9 (11.69%) Microsoft Certification
4 7 (9.09%) CCNA
4 7 (9.09%) Cisco Certification
5 5 (6.49%) CCDA
5 5 (6.49%) CCIE
5 5 (6.49%) CCNP
5 5 (6.49%) ITIL Foundation Certificate
6 2 (2.60%) CCSA
6 2 (2.60%) CGEIT
6 2 (2.60%) CISA
6 2 (2.60%) ITIL Certification
6 2 (2.60%) PRINCE2 Practitioner
7 1 (1.30%) MCDST
7 1 (1.30%) Oracle Certification
Quality Assurance & Compliance
1 4 (5.19%) SLA
2 3 (3.90%) ISO/IEC 27001
3 2 (2.60%) COBIT
3 2 (2.60%) QA
4 1 (1.30%) PCI DSS
System Software
1 22 (28.57%) Active Directory
2 5 (6.49%) Hyper-V
2 5 (6.49%) Microsoft App-V
2 5 (6.49%) VMware Infrastructure
3 1 (1.30%) Firmware
3 1 (1.30%) Terminal Services
3 1 (1.30%) VMware Server
3 1 (1.30%) vSphere
3 1 (1.30%) XenApp
Systems Management
1 13 (16.88%) SCCM
2 5 (6.49%) WSUS
3 3 (3.90%) HP SiteScope
3 3 (3.90%) SCOM
4 2 (2.60%) HP NNM
5 1 (1.30%) Cisco CUCM
5 1 (1.30%) HP SIM
5 1 (1.30%) Norton AntiVirus
Vendors
1 25 (32.47%) Microsoft
2 14 (18.18%) VMware
3 10 (12.99%) Cisco
3 10 (12.99%) Remedy
4 8 (10.39%) Citrix
4 8 (10.39%) ServiceNow
5 7 (9.09%) BMC
5 7 (9.09%) Oracle
6 5 (6.49%) Palo Alto
7 4 (5.19%) CA
7 4 (5.19%) HP
7 4 (5.19%) Northgate
7 4 (5.19%) Sage
8 3 (3.90%) CheckPoint
8 3 (3.90%) Red Hat
9 1 (1.30%) EMC
9 1 (1.30%) Intel Security
9 1 (1.30%) Polycom
9 1 (1.30%) SAP
9 1 (1.30%) Symantec
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 2 hours ago
Halifax, West Yorkshire
FT Select
Salary: Up to £25,000 per annum plus benefits
Posted: 19 hours ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 4 days ago
South Yorkshire
Venturi
Salary: £20000 - £28000 per annum + Benefits
Posted: 10 days ago
Leeds
Capita plc
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 18 days ago