The first table below looks at the demand for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 176 177 173
Rank change year-on-year
+1 -4
Permanent jobs citing ITSM 67 36 47
As % of all permanent IT jobs located in Yorkshire 0.95% 0.68% 0.84%
As % of the Processes & Methodologies category 1.18% 0.82% 1.08%
Number of salaries quoted 49 23 38
Average salary £43,500 £43,750 £41,153
Average salary % change year-on-year
-0.57% +6.31%
90% offered a salary of more than £25,400 £30,750 £24,550
10% offered a salary of more than £50,000 £67,000 £45,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5672 4367 4365
As % of all permanent IT jobs located in Yorkshire 80.10% 82.27% 78.24%
Number of salaries quoted 4446 3377 3573
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £28,000 £26,000 £26,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
England

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 1 August 2014.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -8 57 £44,500 +11.25% 6
South Yorkshire -12 9 £42,500 -15.00%
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 August 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 99 (92.52%) Service Management
2 64 (59.81%) ITIL
3 45 (42.06%) Service Delivery
4 31 (28.97%) Project Management
5 29 (27.10%) Change Management
6 28 (26.17%) ITIL Certification
7 27 (25.23%) Finance
8 23 (21.50%) Agile Software Development
9 18 (16.82%) DSDM
10 16 (14.95%) Incident Management
11 15 (14.02%) SLA
12 14 (13.08%) E-Commerce
12 14 (13.08%) ITIL V3
13 13 (12.15%) ITIL Foundation Certificate
13 13 (12.15%) BMC
14 12 (11.21%) PRINCE2
15 11 (10.28%) Time Management
15 11 (10.28%) Performance Management
15 11 (10.28%) Microsoft
15 11 (10.28%) Matrix Management
16 10 (9.35%) MS Excel
17 9 (8.41%) Supplier Management
18 8 (7.48%) Migration
18 8 (7.48%) Scrum
18 8 (7.48%) Windows
18 8 (7.48%) HP
18 8 (7.48%) Remedy
18 8 (7.48%) Remedy ITSM
19 7 (6.54%) ServiceNow
19 7 (6.54%) Configuration Management

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 August 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.74%) MS Exchange
1 4 (3.74%) Blackberry Enterprise Server
2 1 (0.93%) Exchange Server 2013
2 1 (0.93%) Lync
2 1 (0.93%) Exchange Server 2010
2 1 (0.93%) WebSphere
2 1 (0.93%) SharePoint
2 1 (0.93%) Apache
Applications
1 10 (9.35%) MS Excel
2 5 (4.67%) MS Office
2 5 (4.67%) MS Visio
3 1 (0.93%) MS PowerPoint
Business Applications
1 8 (7.48%) Remedy ITSM
2 1 (0.93%) SAP Oil and Gas
Cloud Services
1 1 (0.93%) Google Apps
Communications & Networking
1 3 (2.80%) FTP
2 2 (1.87%) SMS
2 2 (1.87%) VoIP
2 2 (1.87%) POP3
2 2 (1.87%) DNS
2 2 (1.87%) Internet
2 2 (1.87%) Asterisk PBX
3 1 (0.93%) Unified Communications
3 1 (0.93%) S/MIME
3 1 (0.93%) LDAP
Database & Business Intelligence
1 3 (2.80%) SQL Server 2008
1 3 (2.80%) SQL Server
2 2 (1.87%) Data Mining
2 2 (1.87%) MySQL
3 1 (0.93%) DB2
General
1 27 (25.23%) Finance
2 7 (6.54%) Banking
3 4 (3.74%) Legal
4 2 (1.87%) International Banking
4 2 (1.87%) Manufacturing
5 1 (0.93%) Law
5 1 (0.93%) Retail
5 1 (0.93%) Marketing
5 1 (0.93%) Electronics
5 1 (0.93%) Telecoms
Job Titles
1 23 (21.50%) Project Manager
1 23 (21.50%) Analyst
2 17 (15.89%) Architect
3 16 (14.95%) Service Manager
4 13 (12.15%) Agile Project Manager
5 12 (11.21%) Change Analyst
6 10 (9.35%) Designer
7 9 (8.41%) Delivery Manager
7 9 (8.41%) Services Delivery Manager
8 8 (7.48%) Software Development Manager
8 8 (7.48%) Development Project Manager
8 8 (7.48%) Software Project Manager
8 8 (7.48%) Software Development Project Manager
8 8 (7.48%) Software Manager
8 8 (7.48%) Development Manager
8 8 (7.48%) Agile Development Manager
9 6 (5.61%) Systems Manager
10 5 (4.67%) Data Analyst
11 4 (3.74%) Problem Manager
11 4 (3.74%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (0.93%) Ajax
1 1 (0.93%) Middleware
1 1 (0.93%) HTML
1 1 (0.93%) SOAP
1 1 (0.93%) Web Services
1 1 (0.93%) XML
Miscellaneous
1 4 (3.74%) Blackberry
1 4 (3.74%) CMDB
2 3 (2.80%) Management Information System
3 1 (0.93%) Taxonomies
3 1 (0.93%) Statistics
3 1 (0.93%) DTV
Operating Systems
1 8 (7.48%) Windows
2 5 (4.67%) Windows 7
3 3 (2.80%) Windows XP
3 3 (2.80%) Linux
3 3 (2.80%) UNIX
4 1 (0.93%) Apple iOS
4 1 (0.93%) Windows Server 2008
4 1 (0.93%) Windows Server 2003
Processes & Methodologies
1 99 (92.52%) Service Management
2 64 (59.81%) ITIL
3 45 (42.06%) Service Delivery
4 31 (28.97%) Project Management
5 29 (27.10%) Change Management
6 23 (21.50%) Agile Software Development
7 18 (16.82%) DSDM
8 16 (14.95%) Incident Management
9 14 (13.08%) E-Commerce
9 14 (13.08%) ITIL V3
10 12 (11.21%) PRINCE2
11 11 (10.28%) Time Management
11 11 (10.28%) Performance Management
11 11 (10.28%) Matrix Management
12 9 (8.41%) Supplier Management
13 8 (7.48%) Migration
13 8 (7.48%) Scrum
14 7 (6.54%) Configuration Management
15 6 (5.61%) Stakeholder Management
15 6 (5.61%) Continuous Improvement
Programming Languages
1 2 (1.87%) C
2 1 (0.93%) JavaScript
2 1 (0.93%) SQL
Qualifications
1 28 (26.17%) ITIL Certification
2 13 (12.15%) ITIL Foundation Certificate
3 5 (4.67%) Degree
Quality Assurance & Compliance
1 15 (14.02%) SLA
2 3 (2.80%) COBIT
3 1 (0.93%) QA
System Software
1 4 (3.74%) Active Directory
2 3 (2.80%) XenApp
Systems Management
1 3 (2.80%) Norton AntiVirus
2 1 (0.93%) Symantec Enterprise Vault
2 1 (0.93%) SCOM
Vendors
1 13 (12.15%) BMC
2 11 (10.28%) Microsoft
3 8 (7.48%) HP
3 8 (7.48%) Remedy
4 7 (6.54%) ServiceNow
5 4 (3.74%) Symantec
6 3 (2.80%) FrontRange
6 3 (2.80%) Citrix
6 3 (2.80%) CheckPoint
6 3 (2.80%) IBM
7 2 (1.87%) Huawei
8 1 (0.93%) Postini
8 1 (0.93%) Google
8 1 (0.93%) Apple
8 1 (0.93%) SAP
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday
West Yorkshire
Lorien Resourcing
Salary: £40000 - £46000 per annum + Bonus + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
Callcredit Information Group
Posted: 8 days ago
York, North Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus excellent benefits
Posted: 10 days ago
West Yorkshire
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum
Posted: 13 days ago
York
Blue Town Online
Salary: £20k - 30k per year
Posted: 22 days ago