The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 222 188 186
Rank change year-on-year
-34 -2
Permanent jobs citing ITSM 29 63 36
As % of all permanent IT jobs located in Yorkshire 0.42% 0.89% 0.68%
As % of the Processes & Methodologies category 0.48% 1.08% 0.81%
Number of salaries quoted 17 47 23
Average salary £46,500 £44,500 £43,750
Average salary % change year-on-year
+4.49% +1.71%
90% offered a salary of more than £22,800 £26,000 £30,750
10% offered a salary of more than £49,000 £50,000 £67,000
UK excluding London average salary £42,500 £43,000 £42,500
% change year-on-year
-1.16% +1.17%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6040 5846 4441
As % of all permanent IT jobs located in Yorkshire 87.59% 82.80% 83.84%
Number of salaries quoted 4937 4596 3419
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £28,500 £26,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 28 July 2015.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -16 25 £46,500 +3.33% 4
South Yorkshire -10 2 £25,750 -39.41% 1
North Yorkshire - 2 £37,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 July 2015, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 61 (85.92%) Service Management
2 52 (73.24%) ITIL
3 32 (45.07%) Finance
4 16 (22.54%) Project Management
4 16 (22.54%) Windows
5 15 (21.13%) Service Delivery
6 14 (19.72%) SLA
7 13 (18.31%) Change Management
8 12 (16.90%) Active Directory
9 11 (15.49%) ITIL Certification
9 11 (15.49%) Blackberry
9 11 (15.49%) Incident Management
9 11 (15.49%) Matrix Management
10 10 (14.08%) Problem Management
10 10 (14.08%) Analytical Skills
10 10 (14.08%) Stakeholder Management
10 10 (14.08%) MS Exchange
11 9 (12.68%) SQL Server
11 9 (12.68%) Management Information System
11 9 (12.68%) Agile Software Development
12 8 (11.27%) MS Office
12 8 (11.27%) Microsoft
12 8 (11.27%) ITIL Foundation Certificate
13 7 (9.86%) Windows 7
13 7 (9.86%) Windows XP
13 7 (9.86%) MS Excel
14 6 (8.45%) Workflow
14 6 (8.45%) FTP
14 6 (8.45%) Citrix
14 6 (8.45%) Blackberry Enterprise Server

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 July 2015, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.08%) MS Exchange
2 6 (8.45%) Blackberry Enterprise Server
3 4 (5.63%) Exchange Server 2007
4 3 (4.23%) IIS
5 1 (1.41%) SharePoint
5 1 (1.41%) Oracle Workflow
5 1 (1.41%) Exchange Server 2003
Applications
1 8 (11.27%) MS Office
2 7 (9.86%) MS Excel
3 1 (1.41%) Spreadsheet
3 1 (1.41%) MS Project
3 1 (1.41%) MS Visio
3 1 (1.41%) Acrobat
3 1 (1.41%) MS PowerPoint
Business Applications
1 1 (1.41%) Remedy ITSM
1 1 (1.41%) Dynamics AX
Cloud Services
1 2 (2.82%) SaaS
2 1 (1.41%) Office 365
Communications & Networking
1 6 (8.45%) FTP
2 5 (7.04%) VPN
2 5 (7.04%) Firewall
3 3 (4.23%) LDAP
3 3 (4.23%) IPsec
4 2 (2.82%) VoIP
4 2 (2.82%) Cisco ASA
4 2 (2.82%) Cisco Nexus
5 1 (1.41%) WebEx
5 1 (1.41%) WAN
5 1 (1.41%) TCP/IP
5 1 (1.41%) Internet
Database & Business Intelligence
1 9 (12.68%) SQL Server
2 6 (8.45%) SQL Server 2008
3 2 (2.82%) Data Warehouse
Development Applications
1 3 (4.23%) Ant
1 3 (4.23%) Maven
General
1 32 (45.07%) Finance
2 5 (7.04%) Legal
3 1 (1.41%) Financial Institution
3 1 (1.41%) Manufacturing
3 1 (1.41%) Local Government
Job Titles
1 20 (28.17%) Service Manager
2 18 (25.35%) Analyst
3 9 (12.68%) IT Services Manager
3 9 (12.68%) Delivery Manager
4 8 (11.27%) Service Analyst
5 7 (9.86%) Project Manager
5 7 (9.86%) Service Desk Analyst
6 6 (8.45%) Services Delivery Manager
7 4 (5.63%) Transition Manager
7 4 (5.63%) Business Analyst
7 4 (5.63%) Support Analyst
7 4 (5.63%) Coordinator
7 4 (5.63%) Service Transition Manager
7 4 (5.63%) Service Design Manager
8 3 (4.23%) Applications Support Analyst
8 3 (4.23%) Applications Support
8 3 (4.23%) 1st Line Support
8 3 (4.23%) Change Manager
8 3 (4.23%) Incident Manager
8 3 (4.23%) IT Project Manager
Libraries, Frameworks & Software Standards
1 3 (4.23%) J2EE
1 3 (4.23%) Spring
2 2 (2.82%) .NET
3 1 (1.41%) EDI
Miscellaneous
1 11 (15.49%) Blackberry
2 10 (14.08%) Analytical Skills
3 9 (12.68%) Management Information System
4 3 (4.23%) Data Centre
4 3 (4.23%) Cryptography
5 2 (2.82%) CMDB
5 2 (2.82%) E-Learning
6 1 (1.41%) NHS
Operating Systems
1 16 (22.54%) Windows
2 7 (9.86%) Windows 7
2 7 (9.86%) Windows XP
3 3 (4.23%) UNIX
4 1 (1.41%) Windows Server 2008
4 1 (1.41%) Windows 2000
4 1 (1.41%) Windows Server 2003
4 1 (1.41%) Windows Vista
Processes & Methodologies
1 61 (85.92%) Service Management
2 52 (73.24%) ITIL
3 16 (22.54%) Project Management
4 15 (21.13%) Service Delivery
5 13 (18.31%) Change Management
6 11 (15.49%) Incident Management
6 11 (15.49%) Matrix Management
7 10 (14.08%) Problem Management
7 10 (14.08%) Stakeholder Management
8 9 (12.68%) Agile Software Development
9 6 (8.45%) Workflow
10 5 (7.04%) Time Management
10 5 (7.04%) Configuration Management
10 5 (7.04%) PRINCE2
10 5 (7.04%) Risk Management
10 5 (7.04%) Disaster Recovery
10 5 (7.04%) Supplier Management
11 4 (5.63%) Asset Management
11 4 (5.63%) Service Continuity Management
11 4 (5.63%) Software Delivery
Programming Languages
1 3 (4.23%) Java
1 3 (4.23%) PL/SQL
1 3 (4.23%) SQL
1 3 (4.23%) Shell Script
Qualifications
1 11 (15.49%) ITIL Certification
2 8 (11.27%) ITIL Foundation Certificate
3 4 (5.63%) Degree
4 3 (4.23%) SC Cleared
4 3 (4.23%) Security Cleared
4 3 (4.23%) CISSP
4 3 (4.23%) CISA
4 3 (4.23%) CISM
5 2 (2.82%) CCNA
5 2 (2.82%) Cisco Certification
5 2 (2.82%) PRINCE2 Certification
5 2 (2.82%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (19.72%) SLA
2 4 (5.63%) ISO/IEC 27001
3 3 (4.23%) PCI DSS
3 3 (4.23%) Sarbanes-Oxley
3 3 (4.23%) COBIT
System Software
1 12 (16.90%) Active Directory
2 6 (8.45%) XenApp
3 1 (1.41%) VMware Infrastructure
3 1 (1.41%) Hyper-V
Systems Management
1 6 (8.45%) Norton AntiVirus
2 1 (1.41%) SCCM
2 1 (1.41%) ServiceCenter
Vendors
1 8 (11.27%) Microsoft
2 6 (8.45%) Citrix
2 6 (8.45%) CheckPoint
2 6 (8.45%) Symantec
3 4 (5.63%) Oracle
4 3 (4.23%) Sun
5 2 (2.82%) Cisco
5 2 (2.82%) SAP
5 2 (2.82%) ServiceNow
6 1 (1.41%) Bomgar
6 1 (1.41%) Remedy
6 1 (1.41%) Peregrine
6 1 (1.41%) Adobe
6 1 (1.41%) HP
6 1 (1.41%) VMware
Leeds, Yorkshire
Spring Technology
Salary: Bonus + Benefits
Posted: Yesterday
Batley, West Yorkshire
RecruitmentRevolution.com Limited
Salary: £40,000 per annum + Life Assurance, Private Healthcare, Pension
Posted: 4 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum + Bonus + Benefits
Posted: 6 days ago