The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 204 185 180
Rank change year-on-year
-19 -5
Permanent jobs citing ITSM 37 67 39
As % of all permanent IT jobs located in Yorkshire 0.55% 0.93% 0.74%
As % of the Processes & Methodologies category 0.62% 1.13% 0.86%
Number of salaries quoted 31 47 21
Average salary £34,268 £39,000 £43,750
Average salary % change year-on-year
-12.13% -10.85%
90% offered a salary of more than £19,000 £19,400 £30,250
10% offered a salary of more than £49,000 £50,000 £69,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5958 5926 4515
As % of all permanent IT jobs located in Yorkshire 88.73% 82.53% 85.27%
Number of salaries quoted 4892 4591 3531
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £27,500 £27,000
10% offered a salary of more than £60,000 £57,000 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 28 August 2015.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -25 32 £34,268 -14.33%
North Yorkshire - 4 £72,500 - 1
South Yorkshire 0 1 £23,000 -13.20%
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 August 2015, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 51 (83.61%) Service Management
2 40 (65.57%) ITIL
3 27 (44.26%) Finance
4 15 (24.59%) Windows
5 14 (22.95%) SLA
6 13 (21.31%) Service Delivery
7 12 (19.67%) ITIL Certification
7 12 (19.67%) Analytical Skills
8 11 (18.03%) Incident Management
9 10 (16.39%) Active Directory
10 9 (14.75%) MS Excel
10 9 (14.75%) Problem Management
11 8 (13.11%) MS Office
11 8 (13.11%) Microsoft
12 7 (11.48%) Citrix
12 7 (11.48%) Project Management
12 7 (11.48%) SQL Server
12 7 (11.48%) Windows XP
12 7 (11.48%) Management Information System
13 6 (9.84%) Legal
13 6 (9.84%) Disaster Recovery
13 6 (9.84%) MS Exchange
13 6 (9.84%) VPN
13 6 (9.84%) Service Continuity Management
14 5 (8.20%) PCI DSS
14 5 (8.20%) Windows 7
14 5 (8.20%) Blackberry
14 5 (8.20%) Oracle
14 5 (8.20%) Firewall
14 5 (8.20%) Risk Management

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 August 2015, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.84%) MS Exchange
2 3 (4.92%) Blackberry Enterprise Server
2 3 (4.92%) IIS
3 2 (3.28%) SharePoint
4 1 (1.64%) Oracle Workflow
4 1 (1.64%) Exchange Server 2003
4 1 (1.64%) Exchange Server 2007
4 1 (1.64%) Lync
Applications
1 9 (14.75%) MS Excel
2 8 (13.11%) MS Office
3 1 (1.64%) MS Project
3 1 (1.64%) MS Visio
3 1 (1.64%) Acrobat
3 1 (1.64%) MS PowerPoint
3 1 (1.64%) Spreadsheet
Business Applications
1 1 (1.64%) Dynamics AX
1 1 (1.64%) Remedy ITSM
Cloud Services
1 1 (1.64%) Office 365
Communications & Networking
1 6 (9.84%) VPN
2 5 (8.20%) Firewall
3 4 (6.56%) LDAP
4 3 (4.92%) FTP
4 3 (4.92%) IPsec
5 2 (3.28%) Cisco ASA
5 2 (3.28%) Cisco Nexus
5 2 (3.28%) VoIP
5 2 (3.28%) Internet
6 1 (1.64%) WAN
6 1 (1.64%) TCP/IP
6 1 (1.64%) WebEx
Database & Business Intelligence
1 7 (11.48%) SQL Server
2 4 (6.56%) Data Warehouse
3 3 (4.92%) SQL Server 2008
Development Applications
1 4 (6.56%) Ant
1 4 (6.56%) Maven
General
1 27 (44.26%) Finance
2 6 (9.84%) Legal
3 2 (3.28%) Telecoms
4 1 (1.64%) Financial Institution
4 1 (1.64%) Manufacturing
Job Titles
1 16 (26.23%) Analyst
2 12 (19.67%) Service Manager
3 9 (14.75%) Delivery Manager
4 8 (13.11%) IT Services Manager
4 8 (13.11%) Service Analyst
5 7 (11.48%) Services Delivery Manager
5 7 (11.48%) Service Desk Analyst
6 6 (9.84%) Development Specialist
6 6 (9.84%) Support Analyst
7 4 (6.56%) Applications Support
7 4 (6.56%) Applications Support Analyst
7 4 (6.56%) IT Services Delivery Manager
8 3 (4.92%) Information Manager
8 3 (4.92%) Information Security Manager
8 3 (4.92%) Incident Manager
8 3 (4.92%) Security Manager
8 3 (4.92%) Project Manager
9 2 (3.28%) 1st Line Support
9 2 (3.28%) Network Engineer
9 2 (3.28%) Operations Manager
Libraries, Frameworks & Software Standards
1 4 (6.56%) J2EE
1 4 (6.56%) Spring
2 2 (3.28%) .NET
3 1 (1.64%) Web Services
3 1 (1.64%) EDI
Miscellaneous
1 12 (19.67%) Analytical Skills
2 7 (11.48%) Management Information System
3 5 (8.20%) Blackberry
4 4 (6.56%) Cryptography
5 3 (4.92%) CMDB
6 2 (3.28%) Data Centre
7 1 (1.64%) NHS
7 1 (1.64%) Video Conferencing
Operating Systems
1 15 (24.59%) Windows
2 7 (11.48%) Windows XP
3 5 (8.20%) Windows 7
4 3 (4.92%) Windows Vista
4 3 (4.92%) UNIX
5 2 (3.28%) Windows 8
5 2 (3.28%) Mac OS X
5 2 (3.28%) Windows Server 2003
6 1 (1.64%) Linux
6 1 (1.64%) Windows 2000
6 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 51 (83.61%) Service Management
2 40 (65.57%) ITIL
3 13 (21.31%) Service Delivery
4 11 (18.03%) Incident Management
5 9 (14.75%) Problem Management
6 7 (11.48%) Project Management
7 6 (9.84%) Disaster Recovery
7 6 (9.84%) Service Continuity Management
8 5 (8.20%) Risk Management
8 5 (8.20%) Business Continuity
8 5 (8.20%) Information Security
8 5 (8.20%) Agile Software Development
9 4 (6.56%) Stakeholder Management
9 4 (6.56%) Change Management
9 4 (6.56%) Configuration Management
10 3 (4.92%) BCP
10 3 (4.92%) Security Management
10 3 (4.92%) Risk Assessment
10 3 (4.92%) Matrix Management
10 3 (4.92%) Asset Management
Programming Languages
1 4 (6.56%) Java
1 4 (6.56%) PL/SQL
1 4 (6.56%) SQL
1 4 (6.56%) Shell Script
Qualifications
1 12 (19.67%) ITIL Certification
2 4 (6.56%) SC Cleared
2 4 (6.56%) Security Cleared
3 3 (4.92%) ITIL Foundation Certificate
3 3 (4.92%) Degree
3 3 (4.92%) CISA
3 3 (4.92%) CISM
3 3 (4.92%) CISSP
4 2 (3.28%) Cisco Certification
4 2 (3.28%) Microsoft Certification
4 2 (3.28%) PRINCE2 Certification
4 2 (3.28%) MCDST
4 2 (3.28%) MCP
4 2 (3.28%) CCNA
Quality Assurance & Compliance
1 14 (22.95%) SLA
2 5 (8.20%) ISO/IEC 27001
2 5 (8.20%) PCI DSS
3 3 (4.92%) COBIT
System Software
1 10 (16.39%) Active Directory
2 4 (6.56%) Hyper-V
3 3 (4.92%) XenApp
3 3 (4.92%) VMware Infrastructure
4 2 (3.28%) Microsoft App-V
Systems Management
1 3 (4.92%) Norton AntiVirus
1 3 (4.92%) SCCM
2 2 (3.28%) DameWare
2 2 (3.28%) WSUS
3 1 (1.64%) ServiceCenter
Vendors
1 8 (13.11%) Microsoft
2 7 (11.48%) Citrix
3 5 (8.20%) Oracle
4 4 (6.56%) Sun
4 4 (6.56%) VMware
4 4 (6.56%) Cisco
5 3 (4.92%) ServiceNow
5 3 (4.92%) CheckPoint
5 3 (4.92%) Symantec
6 2 (3.28%) SAP
7 1 (1.64%) Adobe
7 1 (1.64%) HP
7 1 (1.64%) Peregrine
7 1 (1.64%) Remedy
7 1 (1.64%) Bomgar
York, North Yorkshire
Vertical IT
Salary: £65000 - £80000 per annum + excellent benefits
Posted: 5 days ago