The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 225 234 223
Rank change year-on-year
+9 -11
Permanent jobs citing ITSM 20 23 43
As % of all permanent IT jobs located in Yorkshire 0.34% 0.34% 0.60%
As % of the Processes & Methodologies category 0.38% 0.39% 0.69%
Number of salaries quoted 18 15 34
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £22,200 £26,400 £37,500
10% offered a salary of more than £57,500 £72,000 £50,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5220 5926 6236
As % of all permanent IT jobs located in Yorkshire 89.43% 88.38% 86.38%
Number of salaries quoted 4296 4755 4958
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,500 £27,500 £28,000
10% offered a salary of more than £57,500 £57,500 £58,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 24 May 2016.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +12 17 £46,000 +2.22% 9
South Yorkshire +28 2 £32,750 +14.91%
North Yorkshire +4 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for ITSM.

1 56 (90.32%) Service Management
2 45 (72.58%) ITIL
3 18 (29.03%) Finance
4 17 (27.42%) Active Directory
5 15 (24.19%) Microsoft
6 13 (20.97%) Windows
6 13 (20.97%) Incident Management
6 13 (20.97%) Problem Management
7 12 (19.35%) Degree
7 12 (19.35%) SQL
8 11 (17.74%) Change Management
9 10 (16.13%) Agile Software Development
9 10 (16.13%) Java
9 10 (16.13%) C#
9 10 (16.13%) .NET
9 10 (16.13%) MS Office
9 10 (16.13%) MS Excel
9 10 (16.13%) SharePoint
9 10 (16.13%) MS Exchange
10 8 (12.90%) PRINCE2
10 8 (12.90%) SQL Server
10 8 (12.90%) Remedy
10 8 (12.90%) VMware
10 8 (12.90%) Management Information System
10 8 (12.90%) Remedy ITSM
10 8 (12.90%) Supplier Management
10 8 (12.90%) ITIL V3
10 8 (12.90%) Root Cause Analysis
11 7 (11.29%) Service Design
11 7 (11.29%) Service Delivery

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.13%) MS Exchange
1 10 (16.13%) SharePoint
2 6 (9.68%) GlassFish
3 3 (4.84%) Exchange Server 2010
3 3 (4.84%) Exchange Server 2013
3 3 (4.84%) Skype for Business
4 2 (3.23%) Blackberry Enterprise Server
5 1 (1.61%) SharePoint 2010
5 1 (1.61%) SharePoint 2013
Applications
1 10 (16.13%) MS Excel
1 10 (16.13%) MS Office
2 5 (8.06%) MS Visio
3 1 (1.61%) MS Project
Business Applications
1 8 (12.90%) Remedy ITSM
2 2 (3.23%) Dynamics CRM
2 2 (3.23%) Sage 50
Cloud Services
1 3 (4.84%) Microsoft Azure
1 3 (4.84%) Office 365
2 1 (1.61%) Cloud Computing
Communications & Networking
1 3 (4.84%) LAN
1 3 (4.84%) WAN
2 2 (3.23%) BGP
2 2 (3.23%) Cisco ASA
2 2 (3.23%) Cisco ISE
2 2 (3.23%) Cisco Wireless
2 2 (3.23%) Firewall
2 2 (3.23%) MPLS
2 2 (3.23%) Network Security
2 2 (3.23%) VPN
2 2 (3.23%) Wireless
3 1 (1.61%) Intranet
3 1 (1.61%) VoIP
Database & Business Intelligence
1 8 (12.90%) SQL Server
2 6 (9.68%) SQL Server Integration Services
2 6 (9.68%) SQL Server Reporting Services
3 2 (3.23%) Data Warehouse
4 1 (1.61%) QlikView
Development Applications
1 6 (9.68%) JUnit
1 6 (9.68%) NetBeans
1 6 (9.68%) NUnit
1 6 (9.68%) Visual Studio
General
1 18 (29.03%) Finance
2 3 (4.84%) Retail
3 2 (3.23%) Banking
3 2 (3.23%) Legal
4 1 (1.61%) Telecoms
Job Titles
1 15 (24.19%) Analyst
2 11 (17.74%) Service Analyst
3 7 (11.29%) IT Analyst
4 6 (9.68%) Project Manager
5 5 (8.06%) IT Manager
5 5 (8.06%) Security Specialist
5 5 (8.06%) Service Desk Analyst
5 5 (8.06%) Software Engineer
6 4 (6.45%) Applications Specialist
6 4 (6.45%) Consultant
6 4 (6.45%) Senior Manager
6 4 (6.45%) Service Management Analyst
7 3 (4.84%) DevOps Consultant
7 3 (4.84%) IT Services Manager
7 3 (4.84%) Senior Project Manager
7 3 (4.84%) Service Desk Consultant
7 3 (4.84%) Service Manager
8 2 (3.23%) Incident Analyst
8 2 (3.23%) Service Desk Team Leader
8 2 (3.23%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 10 (16.13%) .NET
2 7 (11.29%) CSS
2 7 (11.29%) HTML
3 6 (9.68%) .NET Framework
3 6 (9.68%) Entity Framework
3 6 (9.68%) Java EE
3 6 (9.68%) JavaFX
3 6 (9.68%) JPA
3 6 (9.68%) JSON
3 6 (9.68%) Web Services
3 6 (9.68%) XML
3 6 (9.68%) XSD
3 6 (9.68%) XSLT
4 4 (6.45%) J2EE
5 1 (1.61%) jQuery
Miscellaneous
1 8 (12.90%) Management Information System
2 3 (4.84%) CMDB
3 2 (3.23%) Analytical Skills
3 2 (3.23%) User Experience
4 1 (1.61%) NHS
4 1 (1.61%) Video Conferencing
Operating Systems
1 13 (20.97%) Windows
2 5 (8.06%) Windows Server
3 3 (4.84%) Linux
3 3 (4.84%) Windows Server 2008
3 3 (4.84%) Windows Server 2012
4 2 (3.23%) Windows 8
4 2 (3.23%) Windows XP
5 1 (1.61%) Windows 10
5 1 (1.61%) Windows 7
5 1 (1.61%) Windows Vista
Processes & Methodologies
1 56 (90.32%) Service Management
2 45 (72.58%) ITIL
3 13 (20.97%) Incident Management
3 13 (20.97%) Problem Management
4 11 (17.74%) Change Management
5 10 (16.13%) Agile Software Development
6 8 (12.90%) ITIL V3
6 8 (12.90%) PRINCE2
6 8 (12.90%) Root Cause Analysis
6 8 (12.90%) Supplier Management
7 7 (11.29%) Project Management
7 7 (11.29%) Scrum
7 7 (11.29%) Service Delivery
7 7 (11.29%) Service Design
8 6 (9.68%) OO
8 6 (9.68%) OOD
8 6 (9.68%) Software Engineering
8 6 (9.68%) TDD
8 6 (9.68%) Workflow
8 6 (9.68%) Workflow Development
Programming Languages
1 12 (19.35%) SQL
2 10 (16.13%) C#
2 10 (16.13%) Java
3 6 (9.68%) Groovy
4 4 (6.45%) C++
5 3 (4.84%) C
5 3 (4.84%) PowerShell
6 2 (3.23%) T-SQL
7 1 (1.61%) JavaScript
Qualifications
1 12 (19.35%) Degree
2 5 (8.06%) ITIL Certification
3 4 (6.45%) CCNA
3 4 (6.45%) Cisco Certification
3 4 (6.45%) MCP
3 4 (6.45%) Microsoft Certification
4 3 (4.84%) PRINCE2 Practitioner
5 2 (3.23%) CCDA
5 2 (3.23%) CCIE
5 2 (3.23%) CCNP
5 2 (3.23%) CCSA
5 2 (3.23%) CGEIT
5 2 (3.23%) CISA
6 1 (1.61%) APMP
6 1 (1.61%) ITIL Foundation Certificate
6 1 (1.61%) Oracle Certification
6 1 (1.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (6.45%) SLA
2 2 (3.23%) COBIT
2 2 (3.23%) ISO/IEC 27001
2 2 (3.23%) QA
System Software
1 17 (27.42%) Active Directory
2 4 (6.45%) Hyper-V
3 3 (4.84%) VMware Infrastructure
4 1 (1.61%) VMware Server
Systems Management
1 3 (4.84%) SCCM
2 1 (1.61%) DameWare
2 1 (1.61%) ServiceCenter
Vendors
1 15 (24.19%) Microsoft
2 8 (12.90%) Remedy
2 8 (12.90%) VMware
3 6 (9.68%) BMC
3 6 (9.68%) Cisco
3 6 (9.68%) Oracle
4 4 (6.45%) CA
4 4 (6.45%) Citrix
4 4 (6.45%) ServiceNow
5 2 (3.23%) CheckPoint
5 2 (3.23%) Northgate
5 2 (3.23%) Palo Alto
5 2 (3.23%) Sage
6 1 (1.61%) HP
6 1 (1.61%) Polycom
6 1 (1.61%) Tandberg
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £40,000 to £44,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: Yesterday
Bradford
Morrisons
Salary: Competitive
Posted: 4 days ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Salary: Competitive + excellent benefits
Posted: 7 days ago
Leeds, West Yorkshire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 27 days ago