The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 247 204 203
Rank change year-on-year
-43 -1
Permanent jobs citing ITSM 24 33 30
As % of all permanent IT jobs located in Yorkshire 0.32% 0.55% 0.49%
As % of the Processes & Methodologies category 0.37% 0.65% 0.62%
Number of salaries quoted 22 21 20
Average salary £47,250 £50,000 £45,577
Average salary % change year-on-year
-5.50% +9.70%
90% offered a salary of more than £24,925 £40,000 £27,350
10% offered a salary of more than £54,500 £50,000 £51,500
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6493 5071 4874
As % of all permanent IT jobs located in Yorkshire 85.25% 84.74% 79.84%
Number of salaries quoted 5199 3951 4033
Average salary £40,000 £39,000 £37,500
Average salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 28 November 2014.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -22 21 £48,500 -3.00% 4
South Yorkshire -24 2 £40,750 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 November 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 89 (97.80%) Service Management
2 65 (71.43%) ITIL
3 32 (35.16%) Service Delivery
4 30 (32.97%) Finance
5 24 (26.37%) ITIL Certification
6 21 (23.08%) SLA
6 21 (23.08%) Microsoft
6 21 (23.08%) Project Management
7 18 (19.78%) Windows
8 14 (15.38%) Active Directory
9 13 (14.29%) Change Management
9 13 (14.29%) ITIL Foundation Certificate
10 12 (13.19%) IT Governance
10 12 (13.19%) Problem Management
10 12 (13.19%) Blackberry Enterprise Server
10 12 (13.19%) MS Exchange
11 11 (12.09%) MS Office
11 11 (12.09%) Agile Software Development
11 11 (12.09%) Supplier Management
11 11 (12.09%) Continuous Improvement
12 10 (10.99%) Symantec
12 10 (10.99%) DSDM
12 10 (10.99%) MS Excel
13 9 (9.89%) E-Commerce
13 9 (9.89%) Analytical Skills
13 9 (9.89%) ServiceNow
13 9 (9.89%) Matrix Management
13 9 (9.89%) Time Management
14 8 (8.79%) Performance Management
14 8 (8.79%) Release Management

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 November 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (13.19%) MS Exchange
1 12 (13.19%) Blackberry Enterprise Server
2 8 (8.79%) SharePoint
3 5 (5.49%) Lync
4 4 (4.40%) Exchange Server 2010
4 4 (4.40%) Exchange Server 2013
5 1 (1.10%) IBM Notes
5 1 (1.10%) Apache
5 1 (1.10%) WebSphere
5 1 (1.10%) Exchange Server 2007
Applications
1 11 (12.09%) MS Office
2 10 (10.99%) MS Excel
3 2 (2.20%) MS Visio
4 1 (1.10%) MS PowerPoint
Cloud Services
1 4 (4.40%) Google Apps
Communications & Networking
1 7 (7.69%) Internet
2 6 (6.59%) FTP
3 5 (5.49%) SMS
3 5 (5.49%) VoIP
3 5 (5.49%) POP3
3 5 (5.49%) DNS
3 5 (5.49%) Asterisk PBX
4 4 (4.40%) Unified Communications
4 4 (4.40%) S/MIME
5 2 (2.20%) Firewall
6 1 (1.10%) Wireless
6 1 (1.10%) IPsec
6 1 (1.10%) Network Security
6 1 (1.10%) MPLS
6 1 (1.10%) SAN
6 1 (1.10%) Intranet
6 1 (1.10%) TCP/IP
6 1 (1.10%) VPN
Database & Business Intelligence
1 7 (7.69%) SQL Server
2 6 (6.59%) SQL Server 2008
3 4 (4.40%) MySQL
4 3 (3.30%) Data Mining
5 1 (1.10%) DB2
General
1 30 (32.97%) Finance
2 4 (4.40%) Legal
2 4 (4.40%) Advertising
3 3 (3.30%) Retail
3 3 (3.30%) Telecoms
3 3 (3.30%) Law
4 2 (2.20%) Manufacturing
Job Titles
1 20 (21.98%) Analyst
2 13 (14.29%) Architect
2 13 (14.29%) Service Manager
3 11 (12.09%) Project Manager
4 10 (10.99%) Service Analyst
5 9 (9.89%) Service Desk Analyst
5 9 (9.89%) Change Analyst
6 7 (7.69%) Problem Manager
7 6 (6.59%) Support Engineer
7 6 (6.59%) IT Architect
8 5 (5.49%) Infrastructure Architect
8 5 (5.49%) Delivery Manager
8 5 (5.49%) Support Team Leader
8 5 (5.49%) Team Leader
8 5 (5.49%) Services Delivery Manager
9 3 (3.30%) Administrator
9 3 (3.30%) Service Desk Manager
9 3 (3.30%) Solutions Architect
9 3 (3.30%) 1st Line Support
9 3 (3.30%) Service Design Architect
Libraries, Frameworks & Software Standards
1 1 (1.10%) ODBC
1 1 (1.10%) Middleware
1 1 (1.10%) XMPP
Miscellaneous
1 9 (9.89%) Analytical Skills
2 8 (8.79%) Blackberry
3 4 (4.40%) Management Information System
4 3 (3.30%) CMDB
5 1 (1.10%) Statistics
5 1 (1.10%) Taxonomies
Operating Systems
1 18 (19.78%) Windows
2 7 (7.69%) Windows XP
3 6 (6.59%) Linux
3 6 (6.59%) Windows 7
3 6 (6.59%) UNIX
4 4 (4.40%) Windows Server 2003
4 4 (4.40%) Windows Server 2008
5 1 (1.10%) Apple iOS
Processes & Methodologies
1 89 (97.80%) Service Management
2 65 (71.43%) ITIL
3 32 (35.16%) Service Delivery
4 21 (23.08%) Project Management
5 13 (14.29%) Change Management
6 12 (13.19%) IT Governance
6 12 (13.19%) Problem Management
7 11 (12.09%) Supplier Management
7 11 (12.09%) Agile Software Development
7 11 (12.09%) Continuous Improvement
8 10 (10.99%) DSDM
9 9 (9.89%) E-Commerce
9 9 (9.89%) Matrix Management
9 9 (9.89%) Time Management
10 8 (8.79%) Performance Management
10 8 (8.79%) Release Management
11 5 (5.49%) Incident Management
11 5 (5.49%) PRINCE2
11 5 (5.49%) Configuration Management
11 5 (5.49%) ITIL V3
Programming Languages
1 1 (1.10%) C
1 1 (1.10%) SQL
1 1 (1.10%) PowerShell
Qualifications
1 24 (26.37%) ITIL Certification
2 13 (14.29%) ITIL Foundation Certificate
3 6 (6.59%) Degree
4 4 (4.40%) Microsoft Certification
5 3 (3.30%) MCP
6 2 (2.20%) MCSE
7 1 (1.10%) MCSA
7 1 (1.10%) CCNA
7 1 (1.10%) CCA
7 1 (1.10%) Citrix Certification
7 1 (1.10%) Cisco Certification
7 1 (1.10%) PMP
7 1 (1.10%) PMI Certification
Quality Assurance & Compliance
1 21 (23.08%) SLA
2 8 (8.79%) QA
3 2 (2.20%) COBIT
System Software
1 14 (15.38%) Active Directory
2 6 (6.59%) XenApp
3 2 (2.20%) vSphere
3 2 (2.20%) VMware Infrastructure
4 1 (1.10%) Hyper-V
4 1 (1.10%) Xen
4 1 (1.10%) VMware ESXi
Systems Management
1 6 (6.59%) Norton AntiVirus
2 4 (4.40%) SCOM
2 4 (4.40%) Symantec Enterprise Vault
3 2 (2.20%) SCCM
Vendors
1 21 (23.08%) Microsoft
2 10 (10.99%) Symantec
3 9 (9.89%) ServiceNow
4 7 (7.69%) Citrix
5 6 (6.59%) CheckPoint
6 4 (4.40%) Postini
6 4 (4.40%) VMware
6 4 (4.40%) Google
7 3 (3.30%) IBM
8 2 (2.20%) Apple
8 2 (2.20%) NetApp
8 2 (2.20%) Cisco
8 2 (2.20%) FrontRange
8 2 (2.20%) Huawei
9 1 (1.10%) SonicWALL
9 1 (1.10%) Oracle
9 1 (1.10%) HP
9 1 (1.10%) EMC
9 1 (1.10%) Lotus
Leeds, West Yorkshire
Lorien Resourcing
Salary: £40000 - £52000 per annum + Bonus + Pension + Health care
Posted: 3 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Bonus + Package
Posted: 8 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: 9 days ago
York, North Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus Benefits
Posted: 15 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Structured Progression
Posted: 23 days ago