The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 186 175 179
Rank change year-on-year
-11 +4
Permanent jobs citing ITSM 66 39 47
As % of all permanent IT jobs located in Yorkshire 0.91% 0.72% 0.81%
As % of the Processes & Methodologies category 1.13% 0.87% 1.03%
Number of salaries quoted 46 21 39
Average salary £38,250 £43,750 £33,000
Average salary % change year-on-year
-12.57% +32.57%
90% offered a salary of more than £18,500 £30,250 £23,900
10% offered a salary of more than £50,000 £69,000 £45,000
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5849 4480 4563
As % of all permanent IT jobs located in Yorkshire 80.23% 83.13% 78.99%
Number of salaries quoted 4526 3489 3752
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £26,500 £25,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 1 September 2014.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 60 £39,500 -1.25% 4
South Yorkshire -19 6 £26,500 -47.00% 1
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 September 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 107 (92.24%) Service Management
2 72 (62.07%) ITIL
3 46 (39.66%) Service Delivery
4 30 (25.86%) Change Management
4 30 (25.86%) Project Management
5 28 (24.14%) ITIL Certification
6 27 (23.28%) Finance
7 21 (18.10%) Agile Software Development
8 18 (15.52%) SLA
9 17 (14.66%) DSDM
10 15 (12.93%) Windows
10 15 (12.93%) ITIL Foundation Certificate
11 14 (12.07%) ITIL V3
11 14 (12.07%) E-Commerce
11 14 (12.07%) Incident Management
12 13 (11.21%) Microsoft
12 13 (11.21%) Performance Management
13 12 (10.34%) Supplier Management
14 11 (9.48%) Active Directory
14 11 (9.48%) Matrix Management
14 11 (9.48%) Time Management
14 11 (9.48%) ServiceNow
15 10 (8.62%) Blackberry Enterprise Server
15 10 (8.62%) MS Office
16 9 (7.76%) PRINCE2
16 9 (7.76%) MS Excel
16 9 (7.76%) Continuous Improvement
17 8 (6.90%) Degree
17 8 (6.90%) MS Exchange
17 8 (6.90%) BMC

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 September 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.62%) Blackberry Enterprise Server
2 8 (6.90%) MS Exchange
3 3 (2.59%) Lync
3 3 (2.59%) Exchange Server 2010
3 3 (2.59%) Exchange Server 2013
3 3 (2.59%) SharePoint
4 1 (0.86%) Apache
4 1 (0.86%) WebSphere
Applications
1 10 (8.62%) MS Office
2 9 (7.76%) MS Excel
3 3 (2.59%) MS Visio
4 1 (0.86%) MS PowerPoint
Business Applications
1 3 (2.59%) Remedy ITSM
2 1 (0.86%) SAP Oil and Gas
Cloud Services
1 3 (2.59%) Google Apps
Communications & Networking
1 5 (4.31%) FTP
2 4 (3.45%) Internet
3 3 (2.59%) Asterisk PBX
3 3 (2.59%) Unified Communications
3 3 (2.59%) DNS
3 3 (2.59%) S/MIME
3 3 (2.59%) SMS
3 3 (2.59%) VoIP
3 3 (2.59%) POP3
4 1 (0.86%) LDAP
Database & Business Intelligence
1 5 (4.31%) SQL Server
1 5 (4.31%) SQL Server 2008
2 3 (2.59%) MySQL
3 2 (1.72%) Data Mining
4 1 (0.86%) DB2
General
1 27 (23.28%) Finance
2 5 (4.31%) Banking
3 4 (3.45%) Legal
4 3 (2.59%) Manufacturing
4 3 (2.59%) Retail
4 3 (2.59%) Law
5 2 (1.72%) Telecoms
6 1 (0.86%) Electronics
6 1 (0.86%) Marketing
Job Titles
1 24 (20.69%) Analyst
2 21 (18.10%) Project Manager
3 18 (15.52%) Architect
4 17 (14.66%) Service Manager
5 12 (10.34%) Change Analyst
6 10 (8.62%) Agile Project Manager
6 10 (8.62%) Designer
7 9 (7.76%) Services Delivery Manager
7 9 (7.76%) Delivery Manager
7 9 (7.76%) Service Analyst
8 8 (6.90%) Service Desk Analyst
9 6 (5.17%) Systems Manager
10 5 (4.31%) Software Development Manager
10 5 (4.31%) Development Project Manager
10 5 (4.31%) Software Project Manager
10 5 (4.31%) Development Manager
10 5 (4.31%) Software Development Project Manager
10 5 (4.31%) Agile Development Manager
10 5 (4.31%) Software Manager
10 5 (4.31%) Monitoring Specialist
Libraries, Frameworks & Software Standards
1 1 (0.86%) HTML
1 1 (0.86%) SOAP
1 1 (0.86%) Web Services
1 1 (0.86%) XML
1 1 (0.86%) ODBC
1 1 (0.86%) Middleware
1 1 (0.86%) Ajax
Miscellaneous
1 7 (6.03%) Blackberry
2 4 (3.45%) CMDB
3 3 (2.59%) Management Information System
4 1 (0.86%) Statistics
4 1 (0.86%) Taxonomies
4 1 (0.86%) DTV
Operating Systems
1 15 (12.93%) Windows
2 7 (6.03%) Windows 7
3 6 (5.17%) Windows XP
4 4 (3.45%) Linux
4 4 (3.45%) UNIX
5 3 (2.59%) Windows Server 2003
5 3 (2.59%) Windows Server 2008
6 1 (0.86%) Apple iOS
Processes & Methodologies
1 107 (92.24%) Service Management
2 72 (62.07%) ITIL
3 46 (39.66%) Service Delivery
4 30 (25.86%) Change Management
4 30 (25.86%) Project Management
5 21 (18.10%) Agile Software Development
6 17 (14.66%) DSDM
7 14 (12.07%) E-Commerce
7 14 (12.07%) Incident Management
7 14 (12.07%) ITIL V3
8 13 (11.21%) Performance Management
9 12 (10.34%) Supplier Management
10 11 (9.48%) Time Management
10 11 (9.48%) Matrix Management
11 9 (7.76%) PRINCE2
11 9 (7.76%) Continuous Improvement
12 7 (6.03%) Configuration Management
13 6 (5.17%) Migration
13 6 (5.17%) Stakeholder Management
13 6 (5.17%) IT Governance
Programming Languages
1 2 (1.72%) C
2 1 (0.86%) JavaScript
2 1 (0.86%) SQL
Qualifications
1 28 (24.14%) ITIL Certification
2 15 (12.93%) ITIL Foundation Certificate
3 8 (6.90%) Degree
4 2 (1.72%) MCP
4 2 (1.72%) Microsoft Certification
5 1 (0.86%) PMP
5 1 (0.86%) PMI Certification
Quality Assurance & Compliance
1 18 (15.52%) SLA
2 4 (3.45%) COBIT
3 2 (1.72%) QA
System Software
1 11 (9.48%) Active Directory
2 5 (4.31%) XenApp
3 2 (1.72%) VMware Infrastructure
Systems Management
1 5 (4.31%) Norton AntiVirus
2 3 (2.59%) SCOM
2 3 (2.59%) Symantec Enterprise Vault
3 2 (1.72%) SCCM
Vendors
1 13 (11.21%) Microsoft
2 11 (9.48%) ServiceNow
3 8 (6.90%) BMC
3 8 (6.90%) Symantec
4 7 (6.03%) HP
5 5 (4.31%) Citrix
5 5 (4.31%) CheckPoint
6 4 (3.45%) FrontRange
7 3 (2.59%) Google
7 3 (2.59%) Postini
7 3 (2.59%) IBM
7 3 (2.59%) Remedy
8 2 (1.72%) VMware
8 2 (1.72%) Apple
8 2 (1.72%) Huawei
9 1 (0.86%) SAP
Bradford, Yorkshire
Yorkshire Building Society
Posted: Yesterday
Bradford, West Yorkshire
Harvey Nash plc
Salary: £48000 - £52000 per annum + Benefits
Posted: 3 days ago
South Yorkshire
Real Staffing
Salary: £45000 - £55000 per annum + competitive
Posted: 13 days ago
Leeds
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 17 days ago
West Yorkshire
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 19 days ago