The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 235 199 195
Rank change year-on-year
-36 -4
Permanent jobs citing ITSM 28 28 32
As % of all permanent IT jobs located in Yorkshire 0.37% 0.49% 0.55%
As % of the Processes & Methodologies category 0.44% 0.58% 0.69%
Number of salaries quoted 23 13 22
Average salary £37,500 £50,000 £38,077
Average salary % change year-on-year
-25.00% +31.31%
90% offered a salary of more than £20,500 £38,000 £25,000
10% offered a salary of more than £52,800 £50,000 £50,000
UK excluding London average salary £36,900 £45,000 £39,469
% change year-on-year
-18.00% +14.01%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6361 4869 4639
As % of all permanent IT jobs located in Yorkshire 84.11% 85.60% 80.00%
Number of salaries quoted 5003 3849 3816
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £27,500 £27,500 £25,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 31 October 2014.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -21 24 £37,500 -25.00% 3
South Yorkshire -25 4 £40,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 31 October 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 93 (97.89%) Service Management
2 65 (68.42%) ITIL
3 35 (36.84%) Service Delivery
4 25 (26.32%) Finance
4 25 (26.32%) Project Management
5 24 (25.26%) ITIL Certification
6 20 (21.05%) SLA
7 19 (20.00%) Change Management
8 15 (15.79%) Microsoft
8 15 (15.79%) Agile Software Development
8 15 (15.79%) ITIL Foundation Certificate
9 14 (14.74%) Windows
9 14 (14.74%) E-Commerce
10 12 (12.63%) DSDM
10 12 (12.63%) Supplier Management
11 11 (11.58%) Matrix Management
11 11 (11.58%) Time Management
11 11 (11.58%) Performance Management
11 11 (11.58%) Active Directory
12 10 (10.53%) MS Office
12 10 (10.53%) Blackberry Enterprise Server
12 10 (10.53%) Incident Management
12 10 (10.53%) Continuous Improvement
12 10 (10.53%) ITIL V3
13 9 (9.47%) MS Exchange
14 8 (8.42%) MS Excel
14 8 (8.42%) Symantec
14 8 (8.42%) ServiceNow
15 7 (7.37%) Analytical Skills
15 7 (7.37%) IT Governance

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 31 October 2014, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.53%) Blackberry Enterprise Server
2 9 (9.47%) MS Exchange
3 5 (5.26%) SharePoint
4 4 (4.21%) Lync
5 3 (3.16%) Exchange Server 2010
5 3 (3.16%) Exchange Server 2013
6 1 (1.05%) Apache
6 1 (1.05%) WebSphere
Applications
1 10 (10.53%) MS Office
2 8 (8.42%) MS Excel
3 2 (2.11%) MS Visio
4 1 (1.05%) MS PowerPoint
Cloud Services
1 3 (3.16%) Google Apps
Communications & Networking
1 5 (5.26%) FTP
2 4 (4.21%) Internet
3 3 (3.16%) SMS
3 3 (3.16%) VoIP
3 3 (3.16%) POP3
3 3 (3.16%) DNS
3 3 (3.16%) S/MIME
3 3 (3.16%) Asterisk PBX
3 3 (3.16%) Unified Communications
4 1 (1.05%) SAN
4 1 (1.05%) TCP/IP
4 1 (1.05%) VPN
4 1 (1.05%) MPLS
4 1 (1.05%) Firewall
4 1 (1.05%) Wireless
4 1 (1.05%) IPsec
Database & Business Intelligence
1 6 (6.32%) SQL Server
2 5 (5.26%) SQL Server 2008
3 4 (4.21%) MySQL
4 3 (3.16%) Data Mining
5 1 (1.05%) DB2
General
1 25 (26.32%) Finance
2 4 (4.21%) Legal
3 3 (3.16%) Law
3 3 (3.16%) Retail
4 2 (2.11%) Manufacturing
4 2 (2.11%) Advertising
5 1 (1.05%) Telecoms
Job Titles
1 22 (23.16%) Analyst
2 16 (16.84%) Architect
3 15 (15.79%) Project Manager
4 14 (14.74%) Service Manager
5 12 (12.63%) Change Analyst
6 9 (9.47%) Service Analyst
7 8 (8.42%) Service Desk Analyst
8 6 (6.32%) Systems Manager
8 6 (6.32%) Designer
9 5 (5.26%) Problem Manager
9 5 (5.26%) Delivery Manager
9 5 (5.26%) Services Delivery Manager
10 4 (4.21%) Support Engineer
10 4 (4.21%) IT Architect
10 4 (4.21%) Transition Manager
10 4 (4.21%) Service Transition Manager
10 4 (4.21%) Agile Project Manager
10 4 (4.21%) Service Design Architect
11 3 (3.16%) Service Desk Manager
11 3 (3.16%) Infrastructure Architect
Libraries, Frameworks & Software Standards
1 1 (1.05%) ODBC
1 1 (1.05%) Middleware
1 1 (1.05%) XMPP
Miscellaneous
1 7 (7.37%) Blackberry
1 7 (7.37%) Analytical Skills
2 3 (3.16%) CMDB
2 3 (3.16%) Management Information System
3 1 (1.05%) Statistics
3 1 (1.05%) Taxonomies
Operating Systems
1 14 (14.74%) Windows
2 6 (6.32%) Windows XP
3 5 (5.26%) Windows 7
4 4 (4.21%) UNIX
4 4 (4.21%) Linux
5 3 (3.16%) Windows Server 2003
5 3 (3.16%) Windows Server 2008
6 1 (1.05%) Apple iOS
Processes & Methodologies
1 93 (97.89%) Service Management
2 65 (68.42%) ITIL
3 35 (36.84%) Service Delivery
4 25 (26.32%) Project Management
5 19 (20.00%) Change Management
6 15 (15.79%) Agile Software Development
7 14 (14.74%) E-Commerce
8 12 (12.63%) DSDM
8 12 (12.63%) Supplier Management
9 11 (11.58%) Matrix Management
9 11 (11.58%) Time Management
9 11 (11.58%) Performance Management
10 10 (10.53%) Continuous Improvement
10 10 (10.53%) Incident Management
10 10 (10.53%) ITIL V3
11 7 (7.37%) IT Governance
11 7 (7.37%) Problem Management
12 5 (5.26%) Configuration Management
12 5 (5.26%) PRINCE2
12 5 (5.26%) Coaching
Programming Languages
1 1 (1.05%) SQL
Qualifications
1 24 (25.26%) ITIL Certification
2 15 (15.79%) ITIL Foundation Certificate
3 7 (7.37%) Degree
4 2 (2.11%) MCP
4 2 (2.11%) Microsoft Certification
5 1 (1.05%) PMP
5 1 (1.05%) PMI Certification
Quality Assurance & Compliance
1 20 (21.05%) SLA
2 5 (5.26%) QA
3 2 (2.11%) COBIT
System Software
1 11 (11.58%) Active Directory
2 5 (5.26%) XenApp
3 2 (2.11%) VMware Infrastructure
4 1 (1.05%) Hyper-V
4 1 (1.05%) Xen
4 1 (1.05%) vSphere
4 1 (1.05%) VMware ESXi
Systems Management
1 5 (5.26%) Norton AntiVirus
2 3 (3.16%) SCOM
2 3 (3.16%) Symantec Enterprise Vault
3 2 (2.11%) SCCM
Vendors
1 15 (15.79%) Microsoft
2 8 (8.42%) Symantec
2 8 (8.42%) ServiceNow
3 5 (5.26%) CheckPoint
3 5 (5.26%) Citrix
4 3 (3.16%) IBM
4 3 (3.16%) Postini
4 3 (3.16%) VMware
4 3 (3.16%) Google
5 2 (2.11%) FrontRange
5 2 (2.11%) Huawei
5 2 (2.11%) Apple
6 1 (1.05%) NetApp
6 1 (1.05%) HP
6 1 (1.05%) EMC
6 1 (1.05%) Oracle
6 1 (1.05%) Cisco
Bradford
Nigel Frank International Limited - Newcastle
Salary: £47500 - £52500 per annum + Benefits + Package
Posted: 3 days ago
West Yorkshire
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Car Allow
Posted: 4 days ago
Bradford, West Yorkshire
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 6 days ago