The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / Yorkshire
Rank 200 195 211
Rank change year-on-year
-5 +16
Permanent jobs citing ITSM 24 52 59
As % of all permanent IT jobs located in Yorkshire 0.46% 0.86% 0.85%
As % of the Processes & Methodologies category 0.52% 0.98% 0.95%
Number of salaries quoted 22 44 41
Median salary £34,750 £37,000 £45,000
Median salary % change year-on-year
-6.08% -17.77%
90% offered a salary of more than £21,000 £24,150 £26,000
10% offered a salary of more than £62,500 £60,000 £50,000
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4606 5331 6179
As % of all permanent IT jobs located in Yorkshire 89.16% 88.25% 89.34%
Number of salaries quoted 3940 4421 5060
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £29,500 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 20 January 2017.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +15 20 £43,750 +27.73% 9
East Yorkshire -2 3 £25,000 -23.07%
South Yorkshire +1 1 £20,000 -66.66%
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 20 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for ITSM.

1 53 (85.48%) ITIL
2 52 (83.87%) Service Management
3 19 (30.65%) ITIL V3
4 15 (24.19%) Finance
5 14 (22.58%) Service Delivery
5 14 (22.58%) Project Management
6 13 (20.97%) ITIL Certification
7 12 (19.35%) IT Governance
7 12 (19.35%) Data Centre
8 11 (17.74%) SLA
9 10 (16.13%) MS Excel
9 10 (16.13%) Degree
9 10 (16.13%) QA
10 9 (14.52%) Microsoft
10 9 (14.52%) PRINCE2
10 9 (14.52%) Analytical Skills
11 8 (12.90%) Release Management
11 8 (12.90%) Validation
11 8 (12.90%) Stakeholder Management
12 7 (11.29%) Retail
12 7 (11.29%) Windows
12 7 (11.29%) Oracle
12 7 (11.29%) Active Directory
12 7 (11.29%) Cisco
12 7 (11.29%) Ticket Management
12 7 (11.29%) Continuous Improvement
13 6 (9.68%) ServiceNow
13 6 (9.68%) Target Operating Model
13 6 (9.68%) MS Office
13 6 (9.68%) SharePoint

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.68%) SharePoint
2 3 (4.84%) MS Exchange
3 2 (3.23%) Exchange Server 2010
4 1 (1.61%) Exchange Server 2007
Applications
1 10 (16.13%) MS Excel
2 6 (9.68%) MS Office
3 5 (8.06%) MS PowerPoint
3 5 (8.06%) MS Visio
Business Applications
1 3 (4.84%) Remedy ITSM
2 1 (1.61%) assyst
Cloud Services
1 5 (8.06%) Cloud Computing
2 3 (4.84%) Amazon AWS
2 3 (4.84%) Microsoft Azure
3 1 (1.61%) SaaS
Communications & Networking
1 5 (8.06%) Unified Communications
2 3 (4.84%) Internet
3 2 (3.23%) DHCP
3 2 (3.23%) LAN
3 2 (3.23%) SAN
3 2 (3.23%) Telepresence
3 2 (3.23%) WAN
4 1 (1.61%) DNS
4 1 (1.61%) Firewall
4 1 (1.61%) IP Telephony
4 1 (1.61%) TCP/IP
4 1 (1.61%) VPN
4 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 3 (4.84%) Big Data
1 3 (4.84%) Crystal Reports
1 3 (4.84%) Relational Database
2 1 (1.61%) SQL Server
2 1 (1.61%) SQL Server 2005
2 1 (1.61%) SQL Server 2008
General
1 15 (24.19%) Finance
2 7 (11.29%) Retail
3 2 (3.23%) Legal
3 2 (3.23%) Telecoms
4 1 (1.61%) Local Government
Job Titles
1 9 (14.52%) Analyst
1 9 (14.52%) Architect
1 9 (14.52%) IT Manager
2 7 (11.29%) Service Manager
2 7 (11.29%) Transition Manager
3 6 (9.68%) Change and Configuration Manager
3 6 (9.68%) Change Manager
3 6 (9.68%) Configuration Manager
3 6 (9.68%) Consultant
3 6 (9.68%) IT Change Manager
3 6 (9.68%) Team Leader
4 5 (8.06%) ITIL Manager
4 5 (8.06%) Project Manager
4 5 (8.06%) Service Desk Team Leader
5 4 (6.45%) Implementation Manager
5 4 (6.45%) Implementation Project Manager
5 4 (6.45%) Incident Manager
5 4 (6.45%) Oracle Project Manager
5 4 (6.45%) Project Implementation Manager
5 4 (6.45%) Systems Manager
Libraries, Frameworks & Software Standards
1 4 (6.45%) Oracle Fusion
2 3 (4.84%) HTML
Miscellaneous
1 12 (19.35%) Data Centre
2 9 (14.52%) Analytical Skills
3 3 (4.84%) Data Protection Act
4 2 (3.23%) Management Information System
4 2 (3.23%) Mathematics
5 1 (1.61%) Celerra
5 1 (1.61%) CLARiiON
5 1 (1.61%) iPad
5 1 (1.61%) iPhone
5 1 (1.61%) Video Conferencing
5 1 (1.61%) Virtual Team
Operating Systems
1 7 (11.29%) Windows
2 4 (6.45%) Windows 7
3 3 (4.84%) Linux
4 2 (3.23%) Android
4 2 (3.23%) Windows 8
4 2 (3.23%) Windows Server
4 2 (3.23%) Windows Server 2008
5 1 (1.61%) Windows Server 2003
Processes & Methodologies
1 53 (85.48%) ITIL
2 52 (83.87%) Service Management
3 19 (30.65%) ITIL V3
4 14 (22.58%) Project Management
4 14 (22.58%) Service Delivery
5 12 (19.35%) IT Governance
6 9 (14.52%) PRINCE2
7 8 (12.90%) Release Management
7 8 (12.90%) Stakeholder Management
7 8 (12.90%) Validation
8 7 (11.29%) Continuous Improvement
8 7 (11.29%) Ticket Management
9 6 (9.68%) Configuration Management
9 6 (9.68%) Incident Management
9 6 (9.68%) Scrum
9 6 (9.68%) Target Operating Model
10 5 (8.06%) Change Management
10 5 (8.06%) DSDM
10 5 (8.06%) Network Design
10 5 (8.06%) Process Management
Programming Languages
1 3 (4.84%) C
2 1 (1.61%) PowerShell
Qualifications
1 13 (20.97%) ITIL Certification
2 10 (16.13%) Degree
3 4 (6.45%) PMP
4 3 (4.84%) CEH
4 3 (4.84%) CISSP
5 2 (3.23%) CISM
6 1 (1.61%) APMP
6 1 (1.61%) CISMP
6 1 (1.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (17.74%) SLA
2 10 (16.13%) QA
3 5 (8.06%) ISO/IEC 27001
4 4 (6.45%) Sarbanes-Oxley
5 3 (4.84%) PCI DSS
System Software
1 7 (11.29%) Active Directory
2 5 (8.06%) VMware Infrastructure
3 1 (1.61%) Hyper-V
3 1 (1.61%) vSphere
3 1 (1.61%) XenApp
3 1 (1.61%) XenDesktop
Systems Management
1 3 (4.84%) Icinga
1 3 (4.84%) Opscode Chef
1 3 (4.84%) Puppet
1 3 (4.84%) vRealize
2 1 (1.61%) DameWare
Vendors
1 9 (14.52%) Microsoft
2 7 (11.29%) Cisco
2 7 (11.29%) Oracle
3 6 (9.68%) ServiceNow
4 5 (8.06%) VMware
5 4 (6.45%) Dell
5 4 (6.45%) EMC
6 3 (4.84%) BMC
6 3 (4.84%) HP
6 3 (4.84%) LANDesk
6 3 (4.84%) Remedy
7 2 (3.23%) Juniper
8 1 (1.61%) 3PAR
8 1 (1.61%) Avaya
8 1 (1.61%) Citrix
8 1 (1.61%) Salesforce.com
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Salary: From £19,000 to £23,000 per annum depending on experience
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