The table below looks at the statistics for ITSM skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 195 215 203
Rank change year-on-year
+20 -12
Permanent jobs citing ITSM 63 25 25
As % of all permanent IT jobs located in Yorkshire 0.90% 0.38% 0.42%
As % of the Processes & Methodologies category 1.04% 0.46% 0.53%
Number of salaries quoted 50 13 21
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,000 £37,200 £28,500
10% offered a salary of more than £52,750 £50,884 £45,000
UK excluding London average salary £41,337 £39,000 £45,000
% change year-on-year
+5.99% -13.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6083 5382 4761
As % of all permanent IT jobs located in Yorkshire 86.73% 82.83% 80.12%
Number of salaries quoted 4990 4108 3943
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Yorkshire region.

ITSM Salary Trend in Yorkshire

ITSM
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Yorkshire region over the 3 months to 27 January 2015.

ITSM Salary Histogram in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +38 61 £45,000 -10.00% 4
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 January 2015, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 76 (82.61%) Service Management
2 64 (69.57%) ITIL
3 30 (32.61%) Finance
4 26 (28.26%) Microsoft
5 25 (27.17%) Windows
5 25 (27.17%) Active Directory
6 24 (26.09%) Service Delivery
7 20 (21.74%) Project Management
8 18 (19.57%) Change Management
9 17 (18.48%) MS Exchange
10 16 (17.39%) SLA
11 15 (16.30%) SharePoint
12 14 (15.22%) Blackberry
13 13 (14.13%) IT Governance
14 12 (13.04%) ITIL Certification
14 12 (13.04%) MS Excel
15 11 (11.96%) Stakeholder Management
15 11 (11.96%) Problem Management
16 10 (10.87%) Matrix Management
16 10 (10.87%) Exchange Server 2013
16 10 (10.87%) Agile Software Development
16 10 (10.87%) Blackberry Enterprise Server
17 9 (9.78%) MS Office
17 9 (9.78%) Retail
17 9 (9.78%) Management Information System
17 9 (9.78%) ServiceNow
17 9 (9.78%) Exchange Server 2007
17 9 (9.78%) QA
17 9 (9.78%) Time Management
18 8 (8.70%) Release Management

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 January 2015, IT jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 17 (18.48%) MS Exchange
2 15 (16.30%) SharePoint
3 10 (10.87%) Exchange Server 2013
3 10 (10.87%) Blackberry Enterprise Server
4 9 (9.78%) Exchange Server 2007
5 5 (5.43%) Lync
6 3 (3.26%) Exchange Server 2010
7 1 (1.09%) IBM Notes
Applications
1 12 (13.04%) MS Excel
2 9 (9.78%) MS Office
3 2 (2.17%) MS Visio
Cloud Services
1 3 (3.26%) Google Apps
Communications & Networking
1 6 (6.52%) Internet
2 4 (4.35%) Asterisk PBX
2 4 (4.35%) SMS
2 4 (4.35%) VoIP
2 4 (4.35%) POP3
2 4 (4.35%) DNS
3 3 (3.26%) S/MIME
3 3 (3.26%) FTP
3 3 (3.26%) Unified Communications
4 2 (2.17%) Extranet
4 2 (2.17%) Firewall
5 1 (1.09%) Wireless
5 1 (1.09%) IPsec
5 1 (1.09%) Network Security
5 1 (1.09%) MPLS
5 1 (1.09%) TCP/IP
5 1 (1.09%) VPN
5 1 (1.09%) SAN
5 1 (1.09%) Intranet
Database & Business Intelligence
1 4 (4.35%) SQL Server
2 3 (3.26%) SQL Server 2008
3 2 (2.17%) MySQL
4 1 (1.09%) Data Mining
Development Applications
1 7 (7.61%) Visual Studio
General
1 30 (32.61%) Finance
2 9 (9.78%) Retail
3 5 (5.43%) Advertising
4 4 (4.35%) Telecoms
5 2 (2.17%) Law
5 2 (2.17%) Legal
6 1 (1.09%) Manufacturing
Job Titles
1 17 (18.48%) Service Manager
2 10 (10.87%) Project Manager
3 9 (9.78%) Coordinator
3 9 (9.78%) Architect
3 9 (9.78%) Transition Manager
4 8 (8.70%) Service Transition Manager
4 8 (8.70%) Analyst
4 8 (8.70%) Team Leader
5 7 (7.61%) Service Design Manager
5 7 (7.61%) IT Architect
6 6 (6.52%) Service Desk Analyst
6 6 (6.52%) Infrastructure Architect
6 6 (6.52%) Support Team Leader
6 6 (6.52%) Service Analyst
6 6 (6.52%) Support Engineer
7 5 (5.43%) Administrator
8 3 (3.26%) Change Manager
8 3 (3.26%) Problem Manager
8 3 (3.26%) IT Project Manager
8 3 (3.26%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 7 (7.61%) XML
2 1 (1.09%) ODBC
2 1 (1.09%) XMPP
Miscellaneous
1 14 (15.22%) Blackberry
2 9 (9.78%) Management Information System
3 7 (7.61%) NHS
4 5 (5.43%) Analytical Skills
5 1 (1.09%) CMDB
Operating Systems
1 25 (27.17%) Windows
2 6 (6.52%) Windows XP
3 4 (4.35%) Linux
3 4 (4.35%) Windows Server 2008
3 4 (4.35%) Windows 7
3 4 (4.35%) UNIX
4 3 (3.26%) Windows Server 2003
5 2 (2.17%) Apple iOS
6 1 (1.09%) Windows Server 2012
Processes & Methodologies
1 76 (82.61%) Service Management
2 64 (69.57%) ITIL
3 24 (26.09%) Service Delivery
4 20 (21.74%) Project Management
5 18 (19.57%) Change Management
6 13 (14.13%) IT Governance
7 11 (11.96%) Problem Management
7 11 (11.96%) Stakeholder Management
8 10 (10.87%) Agile Software Development
8 10 (10.87%) Matrix Management
9 9 (9.78%) Time Management
10 8 (8.70%) Release Management
10 8 (8.70%) Supplier Management
10 8 (8.70%) Workflow
10 8 (8.70%) DSDM
11 7 (7.61%) Continuous Improvement
12 6 (6.52%) Performance Management
13 5 (5.43%) Data Architecture
13 5 (5.43%) Line Management
14 4 (4.35%) Coaching
Programming Languages
1 8 (8.70%) PowerShell
2 7 (7.61%) C#
2 7 (7.61%) VB
3 1 (1.09%) C
Qualifications
1 12 (13.04%) ITIL Certification
2 6 (6.52%) Microsoft Certification
3 4 (4.35%) Degree
3 4 (4.35%) MCP
4 3 (3.26%) MCSE
4 3 (3.26%) ITIL Foundation Certificate
5 1 (1.09%) MCSA
5 1 (1.09%) CCNA
5 1 (1.09%) CCA
5 1 (1.09%) Citrix Certification
5 1 (1.09%) Cisco Certification
5 1 (1.09%) PMP
5 1 (1.09%) PMI Certification
5 1 (1.09%) MCDST
Quality Assurance & Compliance
1 16 (17.39%) SLA
2 9 (9.78%) QA
3 8 (8.70%) Sarbanes-Oxley
4 2 (2.17%) COBIT
5 1 (1.09%) ISO/IEC 27001
System Software
1 25 (27.17%) Active Directory
2 3 (3.26%) XenApp
3 2 (2.17%) vSphere
3 2 (2.17%) VMware Infrastructure
4 1 (1.09%) Hyper-V
4 1 (1.09%) Xen
4 1 (1.09%) VMware ESXi
Systems Management
1 3 (3.26%) Norton AntiVirus
1 3 (3.26%) SCCM
1 3 (3.26%) SCOM
1 3 (3.26%) Symantec Enterprise Vault
Vendors
1 26 (28.26%) Microsoft
2 9 (9.78%) ServiceNow
3 6 (6.52%) Symantec
4 4 (4.35%) VMware
4 4 (4.35%) Citrix
5 3 (3.26%) Google
5 3 (3.26%) CheckPoint
5 3 (3.26%) Postini
6 2 (2.17%) FrontRange
6 2 (2.17%) NetApp
6 2 (2.17%) Apple
6 2 (2.17%) Cisco
7 1 (1.09%) IBM
7 1 (1.09%) HP
7 1 (1.09%) EMC
7 1 (1.09%) Oracle
7 1 (1.09%) Lotus
7 1 (1.09%) Huawei
7 1 (1.09%) SonicWALL
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £52,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £55,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 4 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £26,000 per annum depending on experience
Posted: 5 days ago