Service Management Jobs with Hybrid or Work from Home (WFH) Options

126 to 150 of 186 Service Management Jobs with Hybrid or WFH Options

Senior Technical Operations Engineer

Dublin, City of Dublin, Republic of Ireland
Hybrid / WFH Options
The Recruitment Company
entire range of IT-dependent products and services. The team you will be part of is responsible for consistently delivering high-quality assurance, customer service, and IT build services, ensuring they are effective, efficient, customer-oriented, and safe. The ideal profile for this position should poses a good mix … incidents/problems Develop & perform routine checks and preventative maintenance on all services Assess planned changes for operational or other impacts Successful achievement of service availability targets Follow the agreed processes to ensure assurance of service Carry out tasks/projects as required by IT management Your … Experience & Education: Degree in Computer Science, Computer Engineering, Management Information Systems, or equivalent experience Minimum of 7 years’ experience in a team supporting complex business support systems High level of proficiency in the following areas: Scripting technologies (Python, Perl, etc) for task automation Open source databases such as MongoDB more »
Employment Type: Permanent
Salary: £60000/annum
Posted:

Security Operations Specialist

Gillingham, England, United Kingdom
Hybrid / WFH Options
Henry Schein
to other operating systems (for example Linux, IOS), as well as a logical understanding of spreadsheets (Microsoft Excel) and structured data presentation. With full management support, he/she will be responsible for daily reporting of SecOps status as pertains to workstations and be prepared to understand and take … cross functional learning, and an exciting career opportunity if so desired. ESSENTIAL DUTIES AND RESPONSIBILITIES: In collaboration with local IT teams and international IT management, utilising existing and new service management tools as provided: Chasing down and remediating unpatched and otherwise insecure workstations and other endpoints as … required. Daily and real-time reporting on workstation SecOps status. Maintaining installation of appropriate tools and security agents, with help from an existing asset management system. Proposing efficiency measures as part of the Security Operations team. Support coordination of asset management, including IT equipment and software licences/ more »
Posted:

3rd Line Support Technician

Ringwood, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Trusted Technology Ltd
Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company …/enterprise level infrastructures. Excellent analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and … Cloud technologies; Microsoft Azure, Office 365. Networking, including TCP/IP, DNS, WINS, DHCP, wireless. System Management and monitoring technologies; SCOM, SCCM, MECM Anti-virus technologies Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please. more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

MAC Test Lead

London Area, United Kingdom
Hybrid / WFH Options
Deloitte
the team; identifying and owning continual improvement opportunities within the team; testing and trialling new test toolsets. Providing status reports to Project Managers, Senior Management Team and senior business leaders. Supervising team members to ensure all test activities are conducted to our standards Test Design & Execution 80% Developing test … key stakeholders, requirements documentation, solution design, high level test plan, business process maps and other project documentation Ensure proper traceability, version control and configuration management of all test objects developed. Ensuring that all technical preparations have been completed prior to commencing test activities i.e. test environments stable and ready … Deloitte build. Conducting full analysis of the results returned and handing over any defects which, upon review, are found to be valid. Identification and management of defects through to resolution. This may include leading defect triage sessions Develop communications and reports to be shared with Business & Service Owners more »
Posted:

Junior Customer Support Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Datix Limited
Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle … customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our clients loyal customers. You are the voice of our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in … the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to the system users via telephone, and email, via a ticket-based system. The customer experience is what needs to be at the forefront more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

SAS Analyst

London Area, United Kingdom
Hybrid / WFH Options
Equal Experts
impacting for, and delivering, changes needed. Some AWS/DevOps process knowledge is highly desired. You'll be working on: Providing proactive maintenance and management of the identified systems, applications and software across all environments. Making small changes in the evolution of the capabilities to keep relevant to the … business needs, working with the SAS product owner. Working with the appropriate Service Management teams to restore service in the event of an infrastructure related disruption. Work with the relevant teams with ongoing application updates for live services. The role will require travelling into the client offices more »
Posted:

Quality Assurance Tester

Warrington, England, United Kingdom
Hybrid / WFH Options
ECW Search
Would you like to join a rapidly growing multifaceted Software Integration Consultancy? This high growth business is developing cost effective and expert level IT Service and Enterprise Service Management solutions across multiple businesses across the UK and mainland Europe. For our client to support their expanding client … this role. Responsibilities: The role will report to the Client Services Director who is a qualified Business Analyst with a special interest in continuous service improvement and the use of technology to support and enhance business processes . As a QA Tester/Technical Author your main duties will … in an IT environment Experience using manual and automated testing tools Excellent interpersonal and communication skills High attention to detail and accuracy Excellent time management, multi-tasking, and organisational skills Self-motivated with a commitment to professional development Able to work under pressure and adapt quickly to change A more »
Posted:

Technology Operations Transformation Consultant

London Area, United Kingdom
Hybrid / WFH Options
Anson McCade
National Security, Counter Terrorism or Public Sector project experience. Prior consulting background Technology Operating Model design Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product more »
Posted:

Specialist Technical Support

Worcestershire, United Kingdom
Hybrid / WFH Options
Talent International
highly skilled technical support professional seeking a challenging role that allows you to showcase your expertise and contribute to an efficient and effective customer service experience? If so, we have an exciting opportunity for you! The Role: As a Specialist Technical Support Level 3, you will be an integral … environments and Business applications. Experience Required: To excel in this position, you should possess: ICT (Level 5) professional qualification or equivalent ICT qualification. Professional Management qualification (Level 5), or equivalent. ITIL certification in IT Service Management, or similar. Knowledge and understanding of Industry Best Practice and relevant more »
Employment Type: Permanent
Salary: GBP 42,005 Annual
Posted:

Server Security Operations Specialist

Northampton, Northamptonshire, United Kingdom
Hybrid / WFH Options
Constant Recruitment Ltd
for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »
Employment Type: Permanent
Salary: £55000 - £80000/annum
Posted:

Server Security Operations Specialist

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Constant Recruitment Ltd
for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »
Employment Type: Permanent
Salary: £55000 - £80000/annum
Posted:

Server Security Operations Specialist

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Constant Recruitment Ltd
for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »
Employment Type: Permanent
Salary: £55000 - £80000/annum
Posted:

Server Security Operations Specialist

Sevenoaks, Kent, United Kingdom
Hybrid / WFH Options
Constant Recruitment Ltd
for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »
Employment Type: Permanent
Salary: £55000 - £80000/annum
Posted:

Technical Security Consultant - International Travel - Middle East

City of London, England, United Kingdom
Hybrid / WFH Options
Cyber Security Jobsite
client infrastructure team skills team. Supporting the production of technical requirements and user stories for eth future capability requirements across ICT, security applications and Service management tools and applications. The skills and experience we are looking for: You will need to have experience working in an operational IT … Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and more »
Posted:

Business Systems - Analyst - 18 months FTC

London, England, United Kingdom
Hybrid / WFH Options
Square Enix
Attribute maintenance, Workflow, Modeller, utilising Knowlys and Widgets), Financials (Core, FIC, FAs and YE), Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management), Financial Planner, Resource Planning, Project Costing and Billing, Expenses, Human Resources. Prior experience of interfacing systems with an ERP using ETL, XMLs, and APIs. … experience working with SPS software. Experience using MS SQL and running TSQL queries and updates. Experience Training Users. Understanding of working within industry-standard service management methods such as ITIL. Desirable: Degree in Computer Science (Or Advanced ERP experience). A good grasp of accounting principles and sales … and systems and introduce efficiencies. Ability to work to tight deadlines and deliver project requirements. Good presentation skills. Desirable: Familiar with Unit4 Financial Performance Management (OCRA). Good understanding of creating, managing, and migrating AMC, Mobile Apps, ARC and Worderator reports. Keeping up to date with the latest technologies more »
Posted:

Salesforce Consultant/Developer (Outside IR35)

England, United Kingdom
Hybrid / WFH Options
Lorien
Salesforce Consultant/Developer - Service and Sales Cloud Rate (Outside IR35) 6+6 Month Contract Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high level improvements, changes … and features across Service, Sales and Experience Cloud platforms. Project Work: Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case … Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and Apex calls. Strong working experience with KCS more »
Posted:

IT Change & Configuration Manager (ITSM, ServiceNow)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Jumar Solutions Ltd
expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to … the success of the role To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM … HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Professional Services Engineer

London Area, United Kingdom
Hybrid / WFH Options
Cloud Decisions
and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table. Working alongside Technical and Service Management leads, you’ll be responsible for delivering projects across Microsoft 365 and Azure whilst assisting the Service Desk in support escalations for … for support issues across a broad range of technologies Work alongside Cloud Ops and Cloud Services leads to identify and improve new/existing service offerings Keep up to date with Microsoft offerings, products and certifications Technical Experience Required Microsoft 365 Administration Server builds and on premises administration; AD … Basic Networking Skills (Meraki and Ubiquiti) Intune Deployments Microsoft Defender Deployments Exchange Migrations SharePoint Migrations Desirable additional experience Experience of working for a Managed Service Provider Microsoft Certified Associate (AZ-104, AZ-305, MS-101, SC-200) Microsoft Sentinel · Backup Technologies (Acronis) Installation of Firewalls; Meraki, Ubiquiti, Cisc more »
Posted:

Senior Infrastructure & Cloud Engineer

United Kingdom
Hybrid / WFH Options
Civica
Public, Hybrid and Private Cloud within the Infrastructure and Cloud team of the Central Government Business Unit. Fulfil senior engineering responsibility for many managed service customers with a hands-on responsibility. Leading on the design, planning and execution of the implementation on a range of infrastructure and cloud focussed … and implementation of projects in Civica’s infrastructure and cloud environments. Serve as senior infrastructure engineer, providing hands-on support. Ensure customer infrastructure meets service level agreements and resolve issues. Conduct design reviews and improve processes for cost-efficient delivery. Produce High and Low-Level Designs, offering technical leadership … and hands-on implementation. Enhance solutions through Service Improvement reviews. Act as Subject Matter Expert for cloud infrastructure. Support Pre-Sales with accurate technical input for cost-effective solutions. Travel UK-wide for solution design and commissioning. Develop secure, maintainable, and cost-effective solutions. Provide coaching and mentoring to more »
Posted:

Head of IT

Manchester, North West, United Kingdom
Hybrid / WFH Options
Ascent People
Head of IT, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do you thrive in dynamic environments and possess a knack … Strong Microsoft Office 365 administration skills, including hybrid Azure deployments. - Extensive hands-on experience in Microsoft Windows network skills including Microsoft AD, Group Policy management, security, DNS, DHCP, DFS, RDP, and other Windows services. - Understanding of complex WAN and LAN topologies, Cisco/Meraki Switch configurations. - Extensive experience managing … managing cyber security estates, overseeing external penetration assessments and vulnerability assessments. **Preferred Qualifications:** - Experience in private and public cloud data centre management. - Level 3 Service Management Framework qualification and knowledge of ITIL. - Relevant technical certifications. **About the Company:** Our client prides itself on innovation, excellence, and fostering a more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

EPR Solutions Architect / Tech Lead

London Area, United Kingdom
Hybrid / WFH Options
i&e Professionals
hiring an EPR Solutions Architect/Tech Lead on a permanent basis. The ideal EPR Solutions Architect/Tech Lead will have excellent stakeholder management and communication skills, along with a can-do attitude and leadership experience. They will also be resilient and relish working in a high pressured … Package: Excellent benefits package to be discussed. EPR Solutions Architects/Tech Lead Skills and Experience: Strong experience of the Support, Configuration, Build and Management of Cerner Strong leadership skills and experience. Excellent stakeholder management skills at all levels Comfortable holding both technical and non-technical conversations. Comfortable … understanding of the patient journey, as well as the key challenges clinical staff face, with respect to use of systems. solid understanding of ITIL Service Management & Methodology Processes As a professional company we welcome applications from persons of any age and/or background and do not intend more »
Posted:

Senior SAP Master Data Consultant

Manchester Area, United Kingdom
Hybrid / WFH Options
Eolas Recruitment
EU passport. Job Profile: S/4HANA Greenfield Implementation – current version 2020, moving to 2023. Functional Scope: Finance, Indirect Tax, Procurement (including Ariba), Sales, Service Management, Global Trade Services, Transport Management, EWM, Inventory Planning etc. SAP MDG is in scope for Supplier, Item etc. MDG Customer is more »
Posted:

Head of Product and Technology

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
INCLUSIVE CONSULTING
future development of the digital platform and products. Day to day, you will lead the work to develop and refine requirements for platform and service enhancements, delivering innovative solutions and ensuring live services are managed securely and cost-effectively. Key Objectives and Responsibilities: Leadership: Own service design for … platform Contribute to strategic decisions and collaborative culture Improve agile practices and customer-focused design Roadmap Delivery: Lead technology vision and roadmap delivery Project management of platform enhancements and legacy transitions Plan and prioritize resources effectively Manage third-party services and contractors Service Management: Set and manage more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £60,000
Posted:

Solutions Architect

Birmingham, England, United Kingdom
Hybrid / WFH Options
James Andrews Technology
essential and of a high priority in this position. Working directly with the Head of Architecture and Design, this will be a key senior management position within IT Services, taking a leading part in the selection and delivery of digital environments. Key Responsibilities Responsible for Technical Leadership and influencing … member of the architecture team reporting to the Head of Architecture and Design. Required Knowledge, Skills, Qualifications, Experience Technical/scientific and/or management/supervisory role in a specialist area. A higher degree may also be held. Where no equivalent qualification is held a proven track record … architecture and using APIs. A broad technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. ITIL Service Management Processes and understanding of the full SDLC James Andrews Technology is acting as an more »
Posted:

Digital Product Support Manager

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
Haven
is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your Opportunity Lead and develop: Manage the day-to-day operations of our Digital Operations … our incident response strategies. What We’d Like You to Bring Experience and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate … Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It For You? - Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’ - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support more »
Posted:
Service Management
Work from Home
10th Percentile
£30,925
25th Percentile
£40,000
Median
£55,250
75th Percentile
£70,000
90th Percentile
£88,750