26 to 50 of 152 Customer Engagement Jobs in the UK excluding London

to regularly be on-site in Swindon. In this position, you will be responsible for building a strong, trusting relationship with both internal and customer teams. This opportunity will provide you with valuable experience in managing the sales process from order placement to shipments, you will act as the … communication conduit between the Customer, Sales, Intel Business Units, and the Factory to optimize revenue and supply. Sales Operations Analysts are responsible for collating and analyzing information/data to determine product allocation, manage the business to maximize revenue through supply commitments, deliver customer and business intelligence insights … and drive continuous business improvements and efficiencies. Responsibilities will include but will not be limited to: Delivering world class customer engagement and operational excellence Growing revenue and helping Intel gain/maintain competitive edge. Critical thinking, building, and delivering business strategies. Utilizing data analysis, market intelligence, and insightful more »

The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customer engagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for tooling and diagnostic sales. Monitor … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for tooling and diagnostic sales. Monitor … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for tooling and diagnostic sales. Monitor … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »

an experienced Requirements Engineer to join a dynamic team within a leading insurance company. You will be contributing to the enhancement of the digital customer journey through active engagement, rewards, and retention strategies. The successful candidate will play a pivotal role in understanding and mapping out how customers … interact with digital platforms, focussing on onboarding, points, rewards, engagement, and retention. You will work closely with delivery teams on projects ranging from launching new rewards to integrating these initiatives with both front-end and back-end systems. Key Responsibilities: Engage actively in the customer journey, analysing and … improving customer interaction with digital platforms. Collaborate with delivery teams to develop and launch new rewards, ensuring seamless integration with existing systems and partner platforms. Contribute to the migration of systems to a microservice architecture, creating smaller, more focused components. Participate in the transition to Scaled Agile Framework (SAFe more »

and drive the product vision, strategy, and roadmap for our loan management applications, aligning with company goals and market trends. Conduct market research, gather customer feedback, and analyze industry trends to inform product direction and priorities. Feature Prioritization and Development: Work closely with engineering, design, and other stakeholders to … prioritize features and enhancements based on customer needs, market demand, and business impact. Translate customer requirements into clear user stories and product requirements for development teams. Collaboration with Marketing: Partner with the marketing team to develop compelling product messaging and collateral that effectively communicates the value proposition of … our loan management solutions. Contribute to marketing campaigns, sales enablement materials, and go-to-market strategies to drive product adoption and market penetration. Customer Engagement and Feedback: Engage with customers through interviews, surveys, and feedback sessions to understand their pain points, challenges, and opportunities. Advocate for customer more »

leadership skills to drive product innovation and success . Responsibilities Product Strategy: ?Defining and refining the product roadmap based on market research, technological advancements, customer feedback, and data analytics, with a focus on advancing sustainable solutions within the energy sector. Cross-Functional Leadership: ?Collaborating with engineering, design, sales, marketing … and other teams to ensure product goals are aligned with business objectives and customer needs. Data Utilisation: ?Leveraging data analytics to inform product decisions, identify trends, and anticipate market shifts, with a particular emphasis on optimising product performance and enhancing user experience in the green energy space. Customer Engagement: ?Interacting with customers and stakeholders to gather feedback, understand their challenges, and translate their needs into product features. Innovation and Adaptation: Keeping abreast of the latest IoT technologies and data analysis tools to continuously innovate and adapt the product to changing market demands. Risk Management: Identifying potential more »

Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we … their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword … performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer Experience between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates more »

Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »

join our Executive Team. The role is responsible for the delivery of the company’s commercial strategy. This will involve marketing, sales, partner and customer engagement to drive business growth and market share. Role Description The role will involve travel and the ideal candidate will be highly capable … management team. To manage and develop the sales and marketing teams and instil a culture of continuous improvement. To manage the sales, marketing and customer services functions within agreed budget. To manage partner relationships, including agencies and technical partners, to maximise their opportunity, agreeing targets and service level agreements. … sales, pricing and drafting tender responses. Duties & Responsibilities Sales, Marketing & Distribution Strategy Oversee and evaluate market research and adjust marketing strategy to meet changing customer, market and competitive conditions. Monitor competitor products, sales and marketing activities. Recommend product positioning and pricing strategy to produce the highest possible long-term more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »

and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customer more »

our products. You will be expected to work in collaboration with our software development, data management, product management, sales and marketing teams to support customer engagement, product roadmaps and realising the opportunities for sales growth. This is an exciting opportunity to play a key role in the expansion … part of the Idox team: https://www.idoxgroup.com Key Responsibilities Provide pre-sales technical support to existing and prospective customers Gather and analyse customer business needs and technical requirements Lead pre sales engagement activity focused on GIS and geospatial technology products Provide geospatial product demonstrations and presentations … Proposing realistic solutions to customer geospatial challenges Assisting with the development of technical proposals and bids Working with product management teams to shape product roadmaps driven by customer insight Collaborate with other internal teams to deliver high impact solutions Staying abreast of key industry trends and identifying target more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

out the team Demonstrate the value of data insights to the wider business Deliver commercial direction and improve the use of data Analyze online customer behaviour Increase customer engagement and website traction Have autonomy of the analytics function Your Skills: Very strong in SQL Ability to work more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP). Role responsibilities: Accountable for publishing more »

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

for email marketing design and delivery and collating and communicating design briefs to creative teams. Ownership of campaign QA testing and deployment though the Customer Engagement Platform - BRAZE Manage customer segment and selection activity from defining the targeting method to writing data selection briefs through to delivery more »

Account Manager (AM) Location: A-SAFE Focus: Technology and Services Region/Location: EMEA/UK Overview: Are you skilled at maximising Customer Lifetime Value (CLV), boosting Annual and Monthly Recurring Revenue (ARR & MRR), reducing attrition, and enhancing adoption? Do you have a talent for thriving in diverse networking … environments to maximise customer engagement and growth outcomes? As a Technology Account Manager at A-SAFE, your primary responsibility is to nurture the growth and expansion of A-SAFE’s industrial IoT (IIoT) safety and productivity solutions. This role is centred around expanding sales following a handoff point … biggest brands and busiest industrial facilities. Our global presence spans the Americas, EMEA and APAC, with 16 sales locations and a team of 500 customer-facing colleagues. Our extensive network reflects our deep understanding of diverse market needs and our ability to respond effectively to various customer requirements. more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

Executive Aylesbury/Hybrid (2 days per week onsite) Up to £28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and … regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and proposals, demonstrating the value … proactively identifying opportunities for programme enhancements and driving continuous improvement. Ideally, your skills and experience will include: Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company. An understanding of loyalty programmes and customer engagement more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … working with customers and suppliers to better ascertain their problem space and identify how and where Systems Engineering can be implemented to meet the customer’s needs. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an … a strong plus Location(s) The role will be 100% site based at the Leidos UK Farnborough facility, some travel may be required to customer site or other Leidos offices depending on engagement/business need. Local arrangements can be agreed with the portfolio director or delegate. What more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … will lead the coordination of the Integrated Test, Evaluation, and Acceptance (ITEA) and Assurance activities. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an understanding of wider capabilities across the organisation, which would enable reach back from … the customer community where beneficial to the customer. Responsibilities could include: Coordinate the Integration, Test and Acceptance activities for the project, including the production of strategies, plans and associated acceptance artefacts. Prepare test specifications (manual and automated) and conduct test execution and reporting activities Ensure that the projects acceptance more »