Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
don’t want to just be another cog in the machine. You will also likely be able to demonstrate: Incident Management experience adhering to ITIL/ITSM standards and at least two years of team leader responsibilities Broad knowledge of basic IT technologies (i.e. operating systems, network devices, software development … and non-technical information to audiences of various levels in the organisation (e.g., executive, management, end users) Ability to influence senior customers and stakeholders ITILv3 Foundation certificate or ITIL 4 Foundation certificate ITILv3 Intermediate Service Operation or Operational Support and Analysis or any ITIL 4 Specialist certificate What more »
Northampton, Northamptonshire, East Midlands, United Kingdom
The University of Northampton
facilitate greater freedom and autonomy. About You You will have a relevant IT qualification or be able to demonstrate suitable experience, ideally holding an ITILV3/4 certification. You will have all or a mixture of skills from the following areas: Windows Server 2016/2019/2022 Active … Certificate Services Azure/AWS and AZURE MFA security configuration PowerShell scripting Qualifications Essential: Relevant Professional IT Certification or experience in similar role Desirable: ITILV3/4 Foundation certified IT Services The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Erin Associates
Change & Release Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, remote working with occasional visits to their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business, with continued success they … in Change Management, you'll lead release governance, establishing frameworks for safe and efficient change delivery. Core skills for this Change and Release Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others … ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, ITIL Foundation, ITIL Change, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Banking, Finance, Financial, Release Management, remote, #wfh Send your CV to or call more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Incite-Insight.co.uk
Soft Skills: · Analytical problem-solving skills to follow an incident or problem through to resolution · Excellent Customer service skills · Experience of working in an ITIL environment preferred but not essential · Use initiative with a positive and can-do attitude · Identify business impacting incidents and escalate according via the escalation process more »
Office Suite; MS 365, knowledge of PowerShell scripting, automation, Cert chain and CA certificate. Working knowledge of Azure/Entra and AWS. Knowledge of ITIL change management process. Understanding of best practice data administration and management processes. Understanding of best practice business continuity & disaster recovery management Experience working in a more »
security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while more »
Aldermaston, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Excellent customer service skills • Strong and confident presentation skills • Professional verbal and written communication skills • Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: • ServiceNow • ITIL Foundation • Application virtualization (Microsoft APP-V) • Fundamental knowledge across Windows Operating Systems • MS SCCM 2012 If you have the skill required, apply now more »
SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! 'In applying for this position more »
SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »
support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft more »
St Albans, England, United Kingdom Hybrid / WFH Options
Cheeky Munkey Ltd
MS-500, AZ-104, AZ-140, MD-100, MD-101 Previous experience working in an MSP An understanding of Project Lifecycles Exposure to ITIL or other ITSM frameworks SIP/VOIP Telephony and mobile device experience Technical pre-sales experience About Us Cheeky Munkey Ltd are a thriving IT Managed more »
of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades National Travel required more »
Monitoring tools (PRTG, SNMP) * Firewall configuration and management * Backup and recovery solutions (VEEAM, Zerto) Experience * Proven team leadership and people development skills. * Understanding of ITIL practices and ability to apply them effectively. * Excellent analytical and problem-solving skills. * Ability to lead internal and external projects from inception to completion. * Exceptional more »
Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Previous experience in a HIPAA/FDA regulated environment Competencies: To more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Gold Group
enrich this role. This position is within the Service Operations team, which offers support for a diverse range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Supports and troubleshoots a wide range of technologies across the entire more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Gold Group
s responsibilities. This position is part of the Service Operations team, which provides support for a wide range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Acts as a technical lead within the team for specific technologies more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »
Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Previous experience in a HIPAA/FDA regulated environment The role will be based in Trumbull CT USA. The salary for this position more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITILv3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »