173 Service Delivery Jobs in the South East

join them on a permanent basis based out of Portsmouth. The EC&I Engineer will be responsible for providing technical solutions in product and service delivery. Key responsibilities include resolving technical issues, compiling reports, adhering to specifications, and ensuring compliance with health and safety standards and documentation.... more »

on the weekends. * Improve operational efficiencies via scripting, bots and integrations. * Participate cross functionally with vendors and other IT engineering teams to ensure smooth service delivery. * Network and systems troubleshooting, fault analysis, and resolution. more »

We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/… with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts; * Assist other teams, as directed, to control and manage service issues, problems and … requirements; * Provide go-ahead approval and capture completion for all change activities; * Manage end user's expectations throughout the lifecycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with more »

Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a passion for … delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining high levels … of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation for complex more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication more »

Critical Care IT applications, electronic communications and website across all sites both technically and in effective business use. The post holder will support the delivery of services to include the achievement of departmental and Trust objectives, and the provision of an efficient and cost effective Metavision or similar Critical … includes liaison with the IT infrastructure team to ensure backups are taken to ensure business continuity. To provide timely first level support within the service including the running of diagnostic tests required to identify the source of a problem, evaluation of the scope and impact, planning and implementation of … any upgrade to the live environment testing is a significant and complex responsibility. Work closely with the Directorate Manager/Public Health Manager and service leads to ensure data quality, reporting and compliance with national targets and Contract KPIs for Critical Care on a daily basis. To escalate to more »

candidate will have a key role within the business overseeing services for its clients throughout Europe.Day to day the Technical Product Manager will:· Deliver service improvement initiatives to standardize and harden a Managed Services businessIncludes the technical infrastructure, application and Service deliveryDrive capacity and availability management initiativesMentor and … help the team to grow in DevOps, CloudOps & SRE principlesSupport the sale of existing Managed ServicesSupport the delivery teams in delivery and with oversight of some critical activitiesAudits, reviews, problem management etc.Research and recommend new Managed ServicesRefinements to existing offeringsPerform cost analysis and recommend areas for efficiency improvementOversight … customer contractual services and service level from pre-Sales to post production BAUPerform customer cost analysis and suggestThe Technical Product Manager must have:· Minimum of 4 years’ experience working in banking, financial services or software product firms· Overall 3-4 years’ experience in supporting ASP or SaaS application· Understanding more »

troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related to VMware virtualization platforms and Azure cloud services. Troubleshoot … and enhancement of IT infrastructure to improve efficiency and reliability. Document technical procedures, configurations, and best practices to facilitate knowledge sharing and ensure consistent service delivery. Stay abreast of emerging technologies and industry trends, continuously expanding knowledge and skills to maintain a competitive edge. Key skills Expertise in VMware more »

Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive … agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a more »

of Estates Specialist Services. To provide safe and efficient day to day operational management of the Trust's engineering systems. To ensure the Estates service meets statutory requirements at all times and is responsive to the client's requirements. To ensure the Estates service meets statutory requirements at … staff support services in times of need. Job description Job responsibilities To have autonomous responsibility for providing an efficient and effective service. Contribute to service development and delivery and business planning with the department managers and senior managers. To take the lead responsibility for operation and management of … the use of the highly complex Building Energy Management Systems to ensure that they continue to meet demand criteria and users expectation of the service, particularly where such services have a direct impact on clinical care or safety. When assigned lead on the design and tender approved schemes in more »

the ICB and to the other clinical and care professional leads across the range of portfolio areas, ensuring the link between system, Place and delivery of digital and informatics development within the ICB. The post holder will be an integral member of the Chief Medical Office team as well … pension scheme Sick pay policy Occupational health services including staff counselling services Flexible working and family friendly policies Flexible retirement and retirement vouchers Health Service Discounts - offers for stores, travel, equipment etc. Successful candidates will be subject to a six-month probationary period. Job description Job responsibilities Provide high … opportunities for improvements in care work practices that result from digitally enabled clinical initiatives. Ensure that all key stakeholders are consulted in the design, delivery, and evaluation of Digital and Data systems, including patients, carers, clinicians, technical and programme teams and best practice groups. Ensure that proposed service more »

BMS Service Engineer £40000 - £55000 + Package Our Client is a leading BMS controls company and they currently seek an experienced BMS Service Engineer to join their existing team based in Manchester. This is a field-based service role covering the North West, with responsibility for the … service, maintenance, fault finding and occasional commissioning works on Trend and Tridium BMS control systems. Contractors will also be considered KEY RESPONSIBILITIES: To ensure that maintenance procedures are carried out to the standards detailed in the specific service schedules. To fault find on control systems and be able … s and various BMS controllers. To ensure all sites/systems meet the requirements of the customer/client, reporting directly to the Services Delivery Manager via a written report on any sites requiring further attention. To produce written reports that clearly detail works undertaken. As this is a more »

and quality requirements. Supervising and developing a high performing team that strives for quality, safety, cost and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Working with the client and reporting to the sector manager, responsible for helping to establish … the strategy and delivery for the project. Manage project reporting highlighting key metrics such as revenue and cost, cashflow, profitability, risk, and opportunities as well as other project performance criteria. Review of trends and instigation of action plans to ensure reduction of business exposure and increase in performance. Reporting … of all Heath & Wellbeing, Safety, Environmental and Sustainability statistics across projects inline the company requirements. Delivery of all key project documentation to business at start of project including PEP, PAP, PBP & HASEMP. Liaison with Sector Manager for briefing on project and documentation acceptance. On occasions in partnership with Work more »

IT projects and deliver excellence across the UK? Sharp IT Services seeks an experienced Project Manager. You'll plan, coordinate, and manage IT project delivery, ensuring top-quality results for our clients. As a Project Manager, your responsibilities will include: Developing project plans, allocating resources, managing risks, and overseeing … project implementation. Working alongside the Resource Scheduling team to coordinate resources for project and BAU service delivery. Providing monthly management reporting of resource activity. Assisting in resource capacity planning and project revenue forecasts. Person Specification We are looking for an individual who: Has previous experience as a commercially minded … IT Consultant or Project Delivery Consultant. Has experience in project management and resource forecasting. Is comfortable working with all levels within an organisation, both internally and within the client base. Maintains a calm and measured approach, especially under pressure. Demonstrates confidence and competence when interacting with clients. Possesses excellent more »

distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service delivery. Problem Resolution: Act as an escalation point for complex technical issues, working closely with team members to troubleshoot and resolve issues promptly. Process … Improvement: Continuously assess and improve support processes, implementing best practices to enhance efficiency and service quality. Requirements: Previous experience in 2nd Line Support roles, with demonstrated leadership or supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth more »

the industry? We're looking for a talented Provisioning Engineer to join a dynamic and passionate team in providing the best networking and telecoms service possible to their clients! Role Overview: As a Provisioning Engineer, you will play a crucial role in our operations, ensuring the smooth provisioning of … quality and efficiency. Key Responsibilities: Provision and configure network services, including voice, data, and internet connections. Collaborate with cross-functional teams to ensure seamless service delivery. Troubleshoot and resolve provisioning issues in a timely manner. Maintain accurate documentation and records of provisioning activities. Implement process improvements to enhance efficiency more »

part of the DHC Federation. The PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery. Benefits: Competitive salaries Become part of a friendly, professional team We provide opportunities for training and development We offer membership of the NHS … will play a crucial role in the development of the Three Redhill Phoenix practices and the PCN. This role will be key to the delivery of specific PCN wide projects; arranging and providing training for the practices multi-disciplinary teams; assisting with Human Resources work in the practices; and … work closely with the Practice Managers PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery. This role will be key to the success of the PCN and the development of the practices enabling them to deliver on agreed more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) Business Requirements The single most important customer need we have is to be a “Single Source” Service Solution provider. In order … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the … a regular basis regarding the release of all T&M equipment for calibration and repair. Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. Proactively manage repairs, including alternative product information to assist Customers decision making process. Initiate shipping of return to more »

and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day … to Day): Project Deployment stage in production covering onboarding stage & hand over to service delivery. Depending on when candidate starts, they may additionally cover pre-production deployment. Build/deployment of components stacks with associated management platforms (Retained edge = Packet Broker, Endace Probe, ESXi host, Juniper switch, Intercept point more »

Network Engineer Based in Bracknell: Hybrid (80% onsite) Contract: 12 Month Job Description: We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Job Activities and Accountability (Day to Day): Project Deployment stage in production covering on boarding stage & hand over to service … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Project People is acting as more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable – ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »

and our environment. VVB Website - www.vvb-eng.com.About the Job OpportunityThese are key roles within the Estimating area of our Work Winning Department, ensuring the delivery of accurate and timely Electrical/Mechanical/Telecoms/Instrumentation and Control Systems estimates, calculated in-line with the overall company strategy, CORE … race, religion, or belief, sex, or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.Does VVB sound like a company you would like to work for? Click apply and complete our application form.NO EMPLOYMENT AGENCIES. more »