The following table provides summary statistics for contract job vacancies advertised in Basingstoke with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 23 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Hampshire / Basingstoke
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 17 24 30
Rank change year-on-year +7 +6  
Contract jobs citing CRM 19 16 6
As % of all contract IT jobs advertised in Basingstoke 6.83% 5.10% 2.87%
As % of the Processes & Methodologies category 8.56% 6.93% 3.82%
Number of daily rates quoted 10 11 5
Median daily rate £418 £400 £440
Median daily rate % change year-on-year +4.37% -9.09%  
90% offered a daily rate of more than £230 £300 £363
10% offered a daily rate of more than £595 £500 £503
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% -  
Number of hourly rates quoted 1 0 0
Median hourly rate £35.00 - -
UK excluding London median hourly rate £33.00 £15.40 £26.50
% change year-on-year +114.28% -41.88%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Basingstoke with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Basingstoke
Contract job vacancies with a requirement for process and methodology skills 222 231 157
As % of all contract IT job vacancies advertised in Basingstoke 79.86% 73.57% 75.12%
Number of daily rates quoted 104 122 75
Median daily rate £370 £425 £400
Median daily rate % change year-on-year -12.94% +6.25%  
90% offered a daily rate of more than £235 £250 £263
10% offered a daily rate of more than £585 £700 £550
UK excluding London median daily rate £413 £400 £395
% change year-on-year +3.12% +1.26%  
Number of hourly rates quoted 20 10 4
Median hourly rate £25.00 £17.45 £38.50
Median hourly rate % change year-on-year +43.26% -54.67%  
90% offered a hourly rate of more than £11.34 £14.13 £21.70
10% offered a hourly rate of more than £37.50 £82.50 £42.00
UK excluding London median hourly rate £36.00 £37.50 £31.00
% change year-on-year -4.00% +20.96%  

CRM
Job Vacancy Trend in Basingstoke

The job posting trend of jobs advertised in Basingstoke citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Basingstoke

CRM
Contractor Daily Rate Trend in Basingstoke

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Basingstoke.

Contractor daily rate trend for CRM in Basingstoke

CRM
Contractor Daily Rate Histogram in Basingstoke

The daily rate distribution of IT jobs citing CRM in Basingstoke over the 3 months to 23 April 2017.

Contractor daily rate histogram for CRM in Basingstoke

CRM
Contractor Hourly Rate Trend in Basingstoke

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Basingstoke.

Contractor hourly rate trend for CRM in Basingstoke

For the 6 months to 23 April 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Basingstoke region with a requirement for CRM.

1 12 (50.00%) Telecoms
2 6 (25.00%) Business Intelligence
2 6 (25.00%) Billing
2 6 (25.00%) Marketing
2 6 (25.00%) Pega
2 6 (25.00%) Analytics
2 6 (25.00%) Campaign Management
3 5 (20.83%) Analytical Skills
3 5 (20.83%) Marketing Analytics
3 5 (20.83%) Customer Insight
3 5 (20.83%) Personalization
3 5 (20.83%) Business Process Modelling
3 5 (20.83%) BPMN
3 5 (20.83%) QA
3 5 (20.83%) Lean Six Sigma
3 5 (20.83%) Business Analysis
3 5 (20.83%) Service Management
3 5 (20.83%) Change Management
3 5 (20.83%) ISEB
3 5 (20.83%) SQL
3 5 (20.83%) ITIL
3 5 (20.83%) ERP
3 5 (20.83%) Six Sigma
4 4 (16.67%) BPR
4 4 (16.67%) UML
4 4 (16.67%) ITSM
4 4 (16.67%) Frameworx
4 4 (16.67%) Security Cleared
5 3 (12.50%) MVNO
5 3 (12.50%) IT Strategy

CRM
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) SAS
Business Applications
1 1 (4.17%) Infor CRM
1 1 (4.17%) Unica
Cloud Services
1 1 (4.17%) IaaS
1 1 (4.17%) PaaS
1 1 (4.17%) SmartFocus
Communications & Networking
1 3 (12.50%) MVNO
2 1 (4.17%) 3GPP
Database & Business Intelligence
1 1 (4.17%) Data Warehouse
General
1 12 (50.00%) Telecoms
2 6 (25.00%) Billing
2 6 (25.00%) Marketing
3 1 (4.17%) Finance
Job Titles
1 11 (45.83%) Architect
2 9 (37.50%) Analyst
3 6 (25.00%) CRM Architect
3 6 (25.00%) Telecoms Analyst
4 5 (20.83%) Business Analyst
4 5 (20.83%) Pega Architect
5 4 (16.67%) BSS Architect
5 4 (16.67%) Business Architect
5 4 (16.67%) Solutions Architect
6 3 (12.50%) BSS Solutions Architect
6 3 (12.50%) CRM Analyst
6 3 (12.50%) Customer Solutions Architect
6 3 (12.50%) Telecoms Business Analyst
7 2 (8.33%) BSS Engineer
7 2 (8.33%) Consultant
7 2 (8.33%) Enterprise Architect
7 2 (8.33%) Manual Test Analyst
7 2 (8.33%) Telecoms Engineer
7 2 (8.33%) Test Analyst
7 2 (8.33%) Test Engineer
Libraries, Frameworks & Software Standards
1 1 (4.17%) Web Services
Miscellaneous
1 5 (20.83%) Analytical Skills
2 4 (16.67%) Frameworx
3 1 (4.17%) IVR
Processes & Methodologies
1 6 (25.00%) Analytics
1 6 (25.00%) Business Intelligence
1 6 (25.00%) Campaign Management
2 5 (20.83%) BPMN
2 5 (20.83%) Business Analysis
2 5 (20.83%) Business Process Modelling
2 5 (20.83%) Change Management
2 5 (20.83%) Customer Insight
2 5 (20.83%) ERP
2 5 (20.83%) ITIL
2 5 (20.83%) Lean Six Sigma
2 5 (20.83%) Marketing Analytics
2 5 (20.83%) Personalization
2 5 (20.83%) Service Management
2 5 (20.83%) Six Sigma
3 4 (16.67%) BPR
3 4 (16.67%) ITSM
3 4 (16.67%) UML
4 3 (12.50%) Workflow
4 3 (12.50%) Workflow Management
Programming Languages
1 5 (20.83%) SQL
Qualifications
1 5 (20.83%) ISEB
2 4 (16.67%) Security Cleared
3 2 (8.33%) BPSS Clearance
3 2 (8.33%) SC Cleared
4 1 (4.17%) Degree
4 1 (4.17%) HND
Quality Assurance & Compliance
1 5 (20.83%) QA
System Software
1 1 (4.17%) Docker
Systems Management
1 2 (8.33%) HP Quality Center
2 1 (4.17%) SCCM
2 1 (4.17%) SCOM
Vendors
1 6 (25.00%) Pega
2 3 (12.50%) Huawei
3 2 (8.33%) HP
3 2 (8.33%) Remedy
4 1 (4.17%) Adobe
4 1 (4.17%) Aprimo
4 1 (4.17%) Chordiant
4 1 (4.17%) Epiphany
4 1 (4.17%) IBM
4 1 (4.17%) Infor
4 1 (4.17%) LogRhythm
4 1 (4.17%) Marketo
4 1 (4.17%) Microsoft
4 1 (4.17%) Motorola
4 1 (4.17%) Salesforce.com
4 1 (4.17%) Teradata