Period
to 15 July 2018

The following table provides summary statistics for contract job vacancies advertised in Bedfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
East of England > Bedfordshire
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 42 42 53
Rank change year-on-year 0 +11 +8
Contract jobs citing ITSM 19 19 4
As % of all contract IT jobs advertised in Bedfordshire 3.11% 2.87% 0.59%
As % of the Processes & Methodologies category 3.48% 3.17% 0.71%
Number of daily rates quoted 9 17 6
Bedfordshire median daily rate £360 £325 £350
Median daily rate % change year-on-year +10.77% -7.14% -30.00%
10th Percentile £310 £300 £245
90th Percentile £443 £396 £375
East of England median daily rate £383 £350 £325
% change year-on-year +9.29% +7.69% -18.75%
Number of hourly rates quoted 5 1 0
Bedfordshire median hourly rate £16.17 £11.84 -
Median hourly rate % change year-on-year +36.53% - -
East of England median hourly rate £16.17 £13.72 £32.40
% change year-on-year +17.86% -57.67% +201.40%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Bedfordshire
Contract vacancies with a requirement for process or methodology skills 546 599 567
As % of all contract IT jobs advertised in Bedfordshire 89.51% 90.48% 84.25%
Number of daily rates quoted 359 423 390
Bedfordshire median daily rate £450 £438 £450
Median daily rate % change year-on-year +2.86% -2.78% +4.05%
10th Percentile £263 £300 £286
90th Percentile £588 £575 £606
East of England median daily rate £435 £425 £413
% change year-on-year +2.35% +3.03% +5.77%
Number of hourly rates quoted 16 10 17
Bedfordshire median hourly rate £16.58 £18.00 £46.50
Median hourly rate % change year-on-year -7.88% -61.29% +106.67%
10th Percentile £11.58 £13.69 £16.70
90th Percentile £33.75 £33.90 £50.78
East of England median hourly rate £17.50 £31.50 £22.50
% change year-on-year -44.44% +40.00% -

ITSM
Job Vacancy Trend in Bedfordshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for ITSM in Bedfordshire

ITSM
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Bedfordshire.

Contractor daily rate trend for ITSM in Bedfordshire

ITSM
Contractor Daily Rate Histogram in Bedfordshire

The daily rate distribution of IT jobs citing ITSM in Bedfordshire over the 6 months to 15 July 2018.

Contractor daily rate histogram for ITSM in Bedfordshire

ITSM
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Bedfordshire.

Contractor hourly rate trend for ITSM in Bedfordshire

ITSM
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Bedfordshire region over the 6 months to 15 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dunstable +1 5 £435 +24.29%
Bedford -1 5 £363 +20.83%
ITSM
East of England

For the 6 months to 15 July 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bedfordshire region with a requirement for ITSM.

1 18 (94.74%) ITIL
2 15 (78.95%) Service Management
3 6 (31.58%) Service Delivery
3 6 (31.58%) Windows
3 6 (31.58%) ITIL V3
4 5 (26.32%) Confluence
4 5 (26.32%) SharePoint
4 5 (26.32%) Microsoft
4 5 (26.32%) Active Directory
4 5 (26.32%) Workflow
5 3 (15.79%) SQL Server Integration Services
5 3 (15.79%) Problem Management
5 3 (15.79%) Windows 7
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Analytical Skills
5 3 (15.79%) HP
5 3 (15.79%) Client/Server
5 3 (15.79%) SLA
5 3 (15.79%) SQL
5 3 (15.79%) SQL Server
6 2 (10.53%) HNC
6 2 (10.53%) NHS
6 2 (10.53%) Terminal Services
6 2 (10.53%) Stakeholder Management
6 2 (10.53%) DameWare
6 2 (10.53%) A+ Certification
6 2 (10.53%) People Management
6 2 (10.53%) CMDB
6 2 (10.53%) Performance Management
6 2 (10.53%) Incident Management

ITSM
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) Confluence
1 5 (26.32%) SharePoint
Applications
1 1 (5.26%) Microsoft Office
Cloud Services
1 1 (5.26%) Office 365
Database & Business Intelligence
1 3 (15.79%) SQL Server
1 3 (15.79%) SQL Server Integration Services
General
1 1 (5.26%) Legal
1 1 (5.26%) Retail
Job Titles
1 7 (36.84%) Analyst
2 5 (26.32%) Service Analyst
3 4 (21.05%) Service Desk Analyst
4 3 (15.79%) IT Analyst
5 2 (10.53%) 1st Line Service Desk Analyst
5 2 (10.53%) 1st Line Support
5 2 (10.53%) 1st Line Support Analyst
5 2 (10.53%) Service Desk Manager
5 2 (10.53%) Service Desk Support
5 2 (10.53%) Service Desk Support Analyst
5 2 (10.53%) Service Manager
5 2 (10.53%) Support Analyst
6 1 (5.26%) Desktop Engineer
6 1 (5.26%) Desktop Support
6 1 (5.26%) Desktop Support Engineer
6 1 (5.26%) Service Management Specialist
6 1 (5.26%) Service Transition Analyst
6 1 (5.26%) Support Engineer
6 1 (5.26%) Transition Analyst
Miscellaneous
1 3 (15.79%) Analytical Skills
1 3 (15.79%) Client/Server
2 2 (10.53%) CMDB
2 2 (10.53%) NHS
3 1 (5.26%) EPoS
3 1 (5.26%) Management Information System
Operating Systems
1 6 (31.58%) Windows
2 3 (15.79%) Windows 7
3 1 (5.26%) Windows 8
Processes & Methodologies
1 18 (94.74%) ITIL
2 15 (78.95%) Service Management
3 6 (31.58%) ITIL V3
3 6 (31.58%) Service Delivery
4 5 (26.32%) Workflow
5 3 (15.79%) Problem Management
5 3 (15.79%) Problem-Solving
6 2 (10.53%) Incident Management
6 2 (10.53%) People Management
6 2 (10.53%) Performance Management
6 2 (10.53%) Stakeholder Management
6 2 (10.53%) Statistics
7 1 (5.26%) Capacity Management
7 1 (5.26%) Configuration Management
7 1 (5.26%) GAP Analysis
7 1 (5.26%) Information Security
7 1 (5.26%) Planning and Forecasting
7 1 (5.26%) Project Management
7 1 (5.26%) SDLC
7 1 (5.26%) Service Design
Programming Languages
1 3 (15.79%) SQL
Qualifications
1 2 (10.53%) A+ Certification
1 2 (10.53%) HNC
2 1 (5.26%) Degree
2 1 (5.26%) MCSE
2 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 5 (26.32%) Active Directory
2 2 (10.53%) Terminal Services
Systems Management
1 2 (10.53%) DameWare
Vendors
1 5 (26.32%) Microsoft
2 3 (15.79%) HP
3 1 (5.26%) Dell
3 1 (5.26%) ServiceNow
3 1 (5.26%) Workday