Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Bedfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East of England > Bedfordshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 70 90 126
Rank change year-on-year +20 +36 +11
Permanent jobs citing ITSM 25 30 11
As % of all permanent IT jobs advertised in Bedfordshire 2.26% 1.87% 0.56%
As % of the Processes & Methodologies category 2.54% 2.01% 0.62%
Number of salaries quoted 23 43 6
Bedfordshire median annual salary £50,000 £47,500 £39,500
Median salary % change year-on-year +5.26% +20.25% +71.74%
10th Percentile £37,500 £37,500 £34,000
90th Percentile £60,250 £51,250 £52,500
East of England median annual salary £45,000 £46,000 £50,000
% change year-on-year -2.17% -8.00% +66.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Bedfordshire
Permanent vacancies with a requirement for process or methodology skills 983 1489 1765
As % of all permanent IT jobs advertised in Bedfordshire 88.88% 92.71% 90.01%
Number of salaries quoted 821 1301 1558
Bedfordshire median annual salary £49,000 £50,000 £47,500
Median salary % change year-on-year -2.00% +5.26% +5.56%
10th Percentile £28,500 £31,250 £30,750
90th Percentile £70,000 £78,750 £72,725
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.57%

ITSM
Job Vacancy Trend in Bedfordshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for ITSM in Bedfordshire

ITSM
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Bedfordshire.

Salary trend for ITSM in Bedfordshire

ITSM
Salary Histogram in Bedfordshire

The salary distribution of IT jobs citing ITSM in Bedfordshire over the 6 months to 21 November 2017.

Salary histogram for ITSM in Bedfordshire

ITSM
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Bedfordshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +15 8 £45,000 +12.50% 1
Bedford +15 7 £50,000 +25.00%
ITSM
East of England

For the 6 months to 21 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedfordshire region with a requirement for ITSM.

1 23 (92.00%) ITIL
1 23 (92.00%) Service Management
2 12 (48.00%) Service Delivery
3 11 (44.00%) Data Centre
4 8 (32.00%) Stakeholder Management
5 7 (28.00%) VMware
5 7 (28.00%) Microsoft Certification
5 7 (28.00%) Windows
6 6 (24.00%) MCSE
6 6 (24.00%) Cisco Certification
6 6 (24.00%) CCNP
6 6 (24.00%) CCNA
6 6 (24.00%) MCP
6 6 (24.00%) ITIL Foundation Certificate
6 6 (24.00%) Proactive Monitoring
7 5 (20.00%) People Management
7 5 (20.00%) Windows Server
7 5 (20.00%) Service Design
7 5 (20.00%) Windows Server 2008
7 5 (20.00%) Retail
7 5 (20.00%) Active Directory
8 4 (16.00%) C
8 4 (16.00%) GAP Analysis
8 4 (16.00%) Workflow
8 4 (16.00%) Finance
8 4 (16.00%) SAN
8 4 (16.00%) Remedy
8 4 (16.00%) Workflow Management
8 4 (16.00%) Supplier Management
8 4 (16.00%) Incident Management

ITSM
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (16.00%) Remedy ITSM
2 2 (8.00%) Oracle ERP
Cloud Services
1 4 (16.00%) Microsoft Azure
1 4 (16.00%) Office 365
Communications & Networking
1 4 (16.00%) SAN
2 3 (12.00%) Internet
2 3 (12.00%) LAN
2 3 (12.00%) VLAN
2 3 (12.00%) WAN
General
1 5 (20.00%) Retail
2 4 (16.00%) Finance
Job Titles
1 9 (36.00%) Service Manager
2 6 (24.00%) 3rd Line Engineer
2 6 (24.00%) 3rd Line Support
2 6 (24.00%) 3rd Line Support Engineer
2 6 (24.00%) Support Engineer
3 5 (20.00%) Delivery Manager
3 5 (20.00%) Services Delivery Manager
4 4 (16.00%) Service Desk Manager
4 4 (16.00%) Windows Engineer
4 4 (16.00%) Windows Support Engineer
5 3 (12.00%) IT Manager
6 2 (8.00%) 3rd Line Network Engineer
6 2 (8.00%) Environment Manager
6 2 (8.00%) ERP Manager
6 2 (8.00%) Senior Support Engineer
6 2 (8.00%) Senior Windows Engineer
7 1 (4.00%) IT Services Delivery Manager
7 1 (4.00%) IT Services Manager
7 1 (4.00%) IT Support
7 1 (4.00%) Performance Manager
Miscellaneous
1 11 (44.00%) Data Centre
2 2 (8.00%) Management Information System
3 1 (4.00%) Analytical Skills
3 1 (4.00%) Computer Science
3 1 (4.00%) iSeries
Operating Systems
1 7 (28.00%) Windows
2 5 (20.00%) Windows Server
2 5 (20.00%) Windows Server 2008
3 4 (16.00%) Windows Server 2012
4 1 (4.00%) Unix
Processes & Methodologies
1 23 (92.00%) ITIL
1 23 (92.00%) Service Management
2 12 (48.00%) Service Delivery
3 8 (32.00%) Stakeholder Management
4 6 (24.00%) Proactive Monitoring
5 5 (20.00%) People Management
5 5 (20.00%) Service Design
6 4 (16.00%) GAP Analysis
6 4 (16.00%) Incident Management
6 4 (16.00%) ITIL V3
6 4 (16.00%) Supplier Management
6 4 (16.00%) Workflow
6 4 (16.00%) Workflow Management
7 2 (8.00%) ERP
7 2 (8.00%) Migration
8 1 (4.00%) Financial Modelling
8 1 (4.00%) Performance Management
8 1 (4.00%) Problem Management
8 1 (4.00%) Release Management
8 1 (4.00%) Test Management
Programming Languages
1 4 (16.00%) C
Qualifications
1 7 (28.00%) Microsoft Certification
2 6 (24.00%) CCNA
2 6 (24.00%) CCNP
2 6 (24.00%) Cisco Certification
2 6 (24.00%) ITIL Foundation Certificate
2 6 (24.00%) MCP
2 6 (24.00%) MCSE
3 1 (4.00%) Degree
3 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 5 (20.00%) Active Directory
2 3 (12.00%) VMware Infrastructure
Systems Management
1 1 (4.00%) SCCM
1 1 (4.00%) SCOM
Vendors
1 7 (28.00%) VMware
2 4 (16.00%) Remedy
2 4 (16.00%) ServiceNow
3 2 (8.00%) Citrix
3 2 (8.00%) Oracle
4 1 (4.00%) Intel
4 1 (4.00%) Microsoft
4 1 (4.00%) SolarWinds