The median contractor rate for a 1st Line Support was £120 per day in advertised job vacancies in the South East during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England / South East
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 191 195 183
Rank change year-on-year +4 -12  
Contract jobs requiring a 1st Line Support 57 71 85
As % of all contract IT jobs advertised in the South East 0.72% 0.76% 0.86%
As % of the Job Titles category 0.77% 0.80% 0.92%
Number of daily rates quoted 27 16 25
Median daily rate £120 £145 £125
Median daily rate % change year-on-year -17.24% +16.00%  
90% offered a daily rate of more than £100 £86 £100
10% offered a daily rate of more than £150 £175 £189
UK excluding London median daily rate £113 £115 £125
% change year-on-year -2.17% -8.00%  
Number of hourly rates quoted 16 39 32
Median hourly rate £14.07 £13.50 £13.35
Median hourly rate % change year-on-year +4.18% +1.12%  
90% offered a hourly rate of more than £11.00 £11.30 £8.68
10% offered a hourly rate of more than £17.75 £19.80 £15.50
UK excluding London median hourly rate £12.75 £12.00 £11.93
% change year-on-year +6.27% +0.60%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7404 8887 9270
As % of all contract IT job vacancies advertised in the South East 94.10% 95.11% 94.27%
Number of daily rates quoted 4201 5439 4953
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £235 £223 £225
10% offered a daily rate of more than £545 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 382 384 451
Median hourly rate £17.50 £20.00 £18.50
Median hourly rate % change year-on-year -12.50% +8.10%  
90% offered a hourly rate of more than £11.75 £11.50 £12.00
10% offered a hourly rate of more than £43.50 £50.00 £45.00
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

1st Line Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in the South East

1st Line Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the South East.

Contractor daily rate trend for 1st Line Support in the South East

1st Line Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing 1st Line Support in the South East over the 3 months to 29 March 2017.

Contractor daily rate histogram for 1st Line Support in the South East

1st Line Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the South East.

Contractor hourly rate trend for 1st Line Support in the South East

1st Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +39 15 £130 +18.18% 3
Oxfordshire 0 12 £100 - 2
Hampshire +1 11 £110 -31.25% 5
Surrey -5 11 £240 +71.42% 2
Buckinghamshire -11 5 - - 1
West Sussex +4 2 - -
East Sussex +1 1 £110 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 29 March 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 1st Line Support in the job title.

1 57 (48.31%) Windows
2 50 (42.37%) MS Office
3 45 (38.14%) Active Directory
4 39 (33.05%) Windows 7
5 34 (28.81%) Microsoft
6 17 (14.41%) VMware
7 16 (13.56%) TCP/IP
7 16 (13.56%) ITIL
8 14 (11.86%) Firewall
9 12 (10.17%) VMware Infrastructure
10 11 (9.32%) MS Exchange
10 11 (9.32%) Analytical Skills
11 10 (8.47%) Windows XP
12 9 (7.63%) MS Excel
12 9 (7.63%) Cisco
13 8 (6.78%) Office 365
13 8 (6.78%) ServiceNow
13 8 (6.78%) Service Management
14 7 (5.93%) Telecoms
14 7 (5.93%) Time Management
14 7 (5.93%) Microsoft Azure
14 7 (5.93%) SLA
14 7 (5.93%) Windows 10
15 6 (5.08%) Incident Management
15 6 (5.08%) Migration
15 6 (5.08%) Finance
15 6 (5.08%) Wireless
16 5 (4.24%) SC Cleared
16 5 (4.24%) Security Cleared
16 5 (4.24%) ATM

1st Line Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (9.32%) MS Exchange
2 2 (1.69%) Exchange Server 2003
2 2 (1.69%) Skype for Business
3 1 (0.85%) Exchange Server 2010
3 1 (0.85%) Exchange Server 2013
3 1 (0.85%) IBM Notes
3 1 (0.85%) SharePoint
Applications
1 50 (42.37%) MS Office
2 9 (7.63%) MS Excel
Business Applications
1 1 (0.85%) Remedy ITSM
Cloud Services
1 8 (6.78%) Office 365
2 7 (5.93%) Microsoft Azure
Communications & Networking
1 16 (13.56%) TCP/IP
2 14 (11.86%) Firewall
3 6 (5.08%) Wireless
4 5 (4.24%) ATM
4 5 (4.24%) LAN
4 5 (4.24%) VPN
5 4 (3.39%) Broadband
5 4 (3.39%) WAN
6 3 (2.54%) BGP
6 3 (2.54%) DNS
6 3 (2.54%) Ethernet
6 3 (2.54%) FTP
6 3 (2.54%) HTTP
6 3 (2.54%) Internet
6 3 (2.54%) IPv4
6 3 (2.54%) IPv6
6 3 (2.54%) MPLS
6 3 (2.54%) OSPF
6 3 (2.54%) SNMP
6 3 (2.54%) SSL
General
1 7 (5.93%) Telecoms
2 6 (5.08%) Finance
3 4 (3.39%) Retail
4 3 (2.54%) Portuguese Language
4 3 (2.54%) Spanish Language
5 2 (1.69%) French Language
6 1 (0.85%) Italian Language
6 1 (0.85%) Manufacturing
6 1 (0.85%) Military
6 1 (0.85%) Polish Language
Libraries, Frameworks & Software Standards
1 3 (2.54%) Middleware
Miscellaneous
1 11 (9.32%) Analytical Skills
2 4 (3.39%) Blackberry
2 4 (3.39%) Handset
2 4 (3.39%) iPhone
2 4 (3.39%) IPTV
3 3 (2.54%) Over-the-Top Content
3 3 (2.54%) STB
3 3 (2.54%) Video on Demand
4 2 (1.69%) EPoS
4 2 (1.69%) Management Information System
5 1 (0.85%) Mobile App
5 1 (0.85%) NHS
5 1 (0.85%) User Experience
Operating Systems
1 57 (48.31%) Windows
2 39 (33.05%) Windows 7
3 10 (8.47%) Windows XP
4 7 (5.93%) Windows 10
5 3 (2.54%) Android
5 3 (2.54%) Windows Server
6 2 (1.69%) Apple iOS
6 2 (1.69%) Linux
6 2 (1.69%) Unix
6 2 (1.69%) Windows 8
7 1 (0.85%) Windows 2000
7 1 (0.85%) Windows Mobile
Processes & Methodologies
1 16 (13.56%) ITIL
2 8 (6.78%) Service Management
3 7 (5.93%) Time Management
4 6 (5.08%) Incident Management
4 6 (5.08%) Migration
5 3 (2.54%) ITSM
5 3 (2.54%) Network Architecture
5 3 (2.54%) Root Cause Analysis
6 2 (1.69%) Asset Management
6 2 (1.69%) Customer Engagement
6 2 (1.69%) Data Migration
6 2 (1.69%) Infrastructure Monitoring
6 2 (1.69%) Service Delivery
7 1 (0.85%) Customer Requirements
7 1 (0.85%) IT Asset Management
7 1 (0.85%) Kalman Filter
7 1 (0.85%) Web Filtering
Programming Languages
1 2 (1.69%) SQL
Qualifications
1 5 (4.24%) SC Cleared
1 5 (4.24%) Security Cleared
2 4 (3.39%) CCIP
2 4 (3.39%) CCNA
2 4 (3.39%) CCNP
2 4 (3.39%) Cisco Certification
3 3 (2.54%) JNCIA
4 2 (1.69%) MCP
4 2 (1.69%) Microsoft Certification
5 1 (0.85%) A+ Certification
5 1 (0.85%) Degree
5 1 (0.85%) ECDL
5 1 (0.85%) ITIL Certification
5 1 (0.85%) MCSA
5 1 (0.85%) MCSE
Quality Assurance & Compliance
1 7 (5.93%) SLA
System Software
1 45 (38.14%) Active Directory
2 12 (10.17%) VMware Infrastructure
3 4 (3.39%) Hyper-V
4 1 (0.85%) Virtual Machines
Systems Management
1 2 (1.69%) Nagios
1 2 (1.69%) SCCM
2 1 (0.85%) ServiceCenter
2 1 (0.85%) ZENworks
Vendors
1 34 (28.81%) Microsoft
2 17 (14.41%) VMware
3 9 (7.63%) Cisco
4 8 (6.78%) ServiceNow
5 5 (4.24%) HP
6 4 (3.39%) Juniper
7 3 (2.54%) Apple
7 3 (2.54%) Huawei
8 2 (1.69%) Fujitsu
8 2 (1.69%) Remedy
9 1 (0.85%) Avaya
9 1 (0.85%) BMC
9 1 (0.85%) Citrix
9 1 (0.85%) Ericsson
9 1 (0.85%) Genesys
9 1 (0.85%) Google
9 1 (0.85%) LANDesk
9 1 (0.85%) Lotus
Petersfield
Spectrum IT
Rate: £90 - £100 per day
Posted: 8 days ago
Bracknell, Berkshire
Venturi
Rate: £15 - £17 per hour
Posted: 5 days ago