The median contractor rate for a 1st Line Support was £128 per day in advertised job vacancies in the South East during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England / South East
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 194 209 189
Rank change year-on-year +15 -20  
Contract jobs requiring a 1st Line Support 49 60 71
As % of all contract IT jobs advertised in the South East 0.63% 0.67% 0.76%
As % of the Job Titles category 0.67% 0.70% 0.80%
Number of daily rates quoted 18 18 16
Median daily rate £128 £128 £120
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £99 £107 £88
10% offered a daily rate of more than £153 £181 £149
UK excluding London median daily rate £120 £115 £120
% change year-on-year +4.34% -4.16%  
Number of hourly rates quoted 21 35 35
Median hourly rate £13.50 £12.00 £11.75
Median hourly rate % change year-on-year +12.50% +2.12%  
90% offered a hourly rate of more than £11.50 £10.00 £10.50
10% offered a hourly rate of more than £16.00 £14.80 £13.80
UK excluding London median hourly rate £12.50 £11.50 £12.00
% change year-on-year +8.69% -4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7309 8525 8846
As % of all contract IT job vacancies advertised in the South East 94.59% 94.96% 95.06%
Number of daily rates quoted 4270 5079 5054
Median daily rate £410 £400 £375
Median daily rate % change year-on-year +2.50% +6.66%  
90% offered a daily rate of more than £250 £250 £230
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 317 385 418
Median hourly rate £18.00 £19.44 £16.14
Median hourly rate % change year-on-year -7.38% +20.41%  
90% offered a hourly rate of more than £12.00 £11.00 £11.75
10% offered a hourly rate of more than £45.00 £46.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

1st Line Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in the South East

1st Line Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the South East.

Contractor daily rate trend for 1st Line Support in the South East

1st Line Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the South East.

Contractor hourly rate trend for 1st Line Support in the South East

1st Line Support
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing 1st Line Support in the South East over the 3 months to 28 June 2017.

Contractor hourly rate histogram for 1st Line Support in the South East

1st Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +28 15 £125 +13.63% 2
Hampshire +2 12 £128 -27.14% 3
West Sussex +16 6 - -
Buckinghamshire -18 6 £125 - 1
Oxfordshire -10 5 £145 -
Surrey +1 3 £131 +14.13%
Kent -3 2 £150 +36.36% 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 28 June 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 1st Line Support in the job title.

1 54 (50.94%) Windows
2 49 (46.23%) Active Directory
3 38 (35.85%) Microsoft
3 38 (35.85%) Windows 7
4 32 (30.19%) Microsoft Office
5 22 (20.75%) ITIL
6 13 (12.26%) Office 365
7 12 (11.32%) Windows 10
8 10 (9.43%) VPN
8 10 (9.43%) SLA
9 9 (8.49%) Windows XP
9 9 (8.49%) VMware
9 9 (8.49%) Analytical Skills
10 8 (7.55%) ServiceNow
10 8 (7.55%) Windows Server
11 7 (6.60%) Security Cleared
11 7 (6.60%) VMware Infrastructure
11 7 (6.60%) SC Cleared
11 7 (6.60%) Service Management
11 7 (6.60%) Cisco
12 6 (5.66%) TCP/IP
12 6 (5.66%) Remedy
12 6 (5.66%) Migration
12 6 (5.66%) Retail
13 5 (4.72%) iPhone
13 5 (4.72%) Hyper-V
13 5 (4.72%) Incident Management
13 5 (4.72%) Wireless
13 5 (4.72%) Telecoms
13 5 (4.72%) Finance

1st Line Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.77%) MS Exchange
2 2 (1.89%) Exchange Server 2003
2 2 (1.89%) SharePoint
3 1 (0.94%) Apache
3 1 (0.94%) Exchange Server 2010
3 1 (0.94%) Exchange Server 2013
3 1 (0.94%) IIS
3 1 (0.94%) Skype for Business
Applications
1 32 (30.19%) Microsoft Office
2 3 (2.83%) Microsoft Excel
2 3 (2.83%) Microsoft PowerPoint
2 3 (2.83%) MS Visio
Business Applications
1 4 (3.77%) Remedy ITSM
2 1 (0.94%) Oracle EBS
Cloud Services
1 13 (12.26%) Office 365
2 3 (2.83%) Microsoft Azure
Communications & Networking
1 10 (9.43%) VPN
2 6 (5.66%) TCP/IP
3 5 (4.72%) Firewall
3 5 (4.72%) LAN
3 5 (4.72%) Wireless
4 4 (3.77%) WAN
5 3 (2.83%) ATM
5 3 (2.83%) Broadband
6 2 (1.89%) Skype
7 1 (0.94%) Ethernet
7 1 (0.94%) Frame Relay
7 1 (0.94%) FTP
7 1 (0.94%) IGMP
7 1 (0.94%) Multicast
7 1 (0.94%) Network Security
7 1 (0.94%) VLAN
7 1 (0.94%) VoIP
7 1 (0.94%) VPLS
7 1 (0.94%) WebEx
7 1 (0.94%) Wi-Fi
Database & Business Intelligence
1 1 (0.94%) SQL Server
1 1 (0.94%) SQL Server 2005
General
1 6 (5.66%) Retail
2 5 (4.72%) Finance
2 5 (4.72%) Telecoms
3 3 (2.83%) French Language
4 2 (1.89%) Military
4 2 (1.89%) Portuguese Language
4 2 (1.89%) Spanish Language
5 1 (0.94%) Electronics
5 1 (0.94%) Italian Language
5 1 (0.94%) Law
5 1 (0.94%) Legal
5 1 (0.94%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.94%) Middleware
Miscellaneous
1 9 (8.49%) Analytical Skills
2 5 (4.72%) iPhone
3 4 (3.77%) Blackberry
3 4 (3.77%) Handset
4 2 (1.89%) Management Information System
4 2 (1.89%) Mobile App
4 2 (1.89%) Replication
5 1 (0.94%) CCTV
5 1 (0.94%) IPTV
5 1 (0.94%) NHS
5 1 (0.94%) Over-the-Top Content
5 1 (0.94%) STB
5 1 (0.94%) User Experience
5 1 (0.94%) Video on Demand
Operating Systems
1 54 (50.94%) Windows
2 38 (35.85%) Windows 7
3 12 (11.32%) Windows 10
4 9 (8.49%) Windows XP
5 8 (7.55%) Windows Server
6 4 (3.77%) Android
6 4 (3.77%) Windows 8
7 3 (2.83%) Apple iOS
7 3 (2.83%) Windows Mobile
8 2 (1.89%) Windows Server 2008
Processes & Methodologies
1 22 (20.75%) ITIL
2 7 (6.60%) Service Management
3 6 (5.66%) Migration
4 5 (4.72%) Incident Management
5 4 (3.77%) ITSM
6 2 (1.89%) Break/Fix
6 2 (1.89%) Customer Engagement
6 2 (1.89%) Customer Requirements
6 2 (1.89%) Data Migration
6 2 (1.89%) Root Cause Analysis
6 2 (1.89%) Time Management
7 1 (0.94%) Business Intelligence
7 1 (0.94%) CRM
7 1 (0.94%) Email Management
7 1 (0.94%) Kalman Filter
7 1 (0.94%) Network Architecture
7 1 (0.94%) Service Delivery
7 1 (0.94%) Software Licensing
7 1 (0.94%) Ticket Management
7 1 (0.94%) Web Filtering
Programming Languages
1 2 (1.89%) SQL
Qualifications
1 7 (6.60%) SC Cleared
1 7 (6.60%) Security Cleared
2 5 (4.72%) MCP
2 5 (4.72%) Microsoft Certification
3 4 (3.77%) MCSE
4 3 (2.83%) DV Cleared
5 2 (1.89%) Degree
6 1 (0.94%) A+ Certification
6 1 (0.94%) CCIP
6 1 (0.94%) CCNA
6 1 (0.94%) CCNP
6 1 (0.94%) Cisco Certification
6 1 (0.94%) ECDL
6 1 (0.94%) ITIL Certification
6 1 (0.94%) JNCIA
6 1 (0.94%) MCSA
Quality Assurance & Compliance
1 10 (9.43%) SLA
System Software
1 49 (46.23%) Active Directory
2 7 (6.60%) VMware Infrastructure
3 5 (4.72%) Hyper-V
Systems Management
1 4 (3.77%) SCCM
2 1 (0.94%) Systems Management Server (SMS)
2 1 (0.94%) Tivoli
2 1 (0.94%) Tivoli Storage Manager
2 1 (0.94%) Unicenter
Vendors
1 38 (35.85%) Microsoft
2 9 (8.49%) VMware
3 8 (7.55%) ServiceNow
4 7 (6.60%) Cisco
5 6 (5.66%) Remedy
6 4 (3.77%) HP
7 3 (2.83%) Apple
7 3 (2.83%) SAP
8 2 (1.89%) Citrix
8 2 (1.89%) Google
8 2 (1.89%) LANDesk
9 1 (0.94%) BMC
9 1 (0.94%) CA
9 1 (0.94%) Fujitsu
9 1 (0.94%) Huawei
9 1 (0.94%) Juniper
9 1 (0.94%) Mitel
9 1 (0.94%) Peregrine
9 1 (0.94%) Salesforce.com
9 1 (0.94%) Spiceworks
Havant, Hampshire
Sopra Steria Recruitment Limited
Posted: 21 hours ago