Customer-Centricity Contract Job Trends in Berkshire

Customer-Centric
South East > Berkshire

The table below provides summary statistics and contractor rates for jobs advertised in Berkshire requiring Customer-Centricity skills. It covers contract job vacancies from the 6 months leading up to 28 February 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Feb 2026
Same period 2025 Same period 2024
Rank 106 75 110
Rank change year-on-year -31 +35 +7
Contract jobs citing Customer-Centricity 8 15 18
As % of all contract jobs in Berkshire 0.46% 1.19% 0.91%
As % of the Processes & Methodologies category 0.53% 1.28% 1.00%
Number of daily rates quoted 3 10 5
10th Percentile £238 £462 £111
25th Percentile £281 £483 £121
Median daily rate (50th Percentile) £358 £500 £124
Median % change year-on-year -28.40% +303.23% -64.57%
75th Percentile £361 £524 £688
90th Percentile £362 £531 -
South East median daily rate £430 £500 £450
% change year-on-year -14.10% +11.11% -11.76%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £40.22 - -
Median hourly rate £40.44 - -
75th Percentile £40.65 - -
90th Percentile - - -
South East median hourly rate £40.44 £41.46 -
% change year-on-year -2.46% - -

All Process & Methodology Skills
Berkshire

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Berkshire.

Contract vacancies with a requirement for process or methodology skills 1,506 1,172 1,806
As % of all contract IT jobs advertised in Berkshire 86.70% 92.94% 91.12%
Number of daily rates quoted 1,001 646 1,003
10th Percentile £284 £300 £213
25th Percentile £401 £407 £363
Median daily rate (50th Percentile) £500 £510 £500
Median % change year-on-year -1.96% +2.00% -1.96%
75th Percentile £588 £625 £606
90th Percentile £650 £675 £675
South East median daily rate £500 £500 £500
Number of hourly rates quoted 96 34 97
10th Percentile £19.19 £26.08 £20.36
25th Percentile £35.00 £43.69 £42.50
Median hourly rate £81.50 £61.50 £59.00
Median % change year-on-year +32.53% +4.23% -8.77%
75th Percentile £88.00 £65.39 £67.81
90th Percentile £106.00 £84.25 £85.65
South East median hourly rate £25.15 £45.00 £46.87
% change year-on-year -44.11% -3.99% +4.16%

Customer-Centricity
Job Vacancy Trend in Berkshire

Historical trend showing the proportion of contract IT job postings citing Customer-Centricity relative to all contract IT jobs advertised in Berkshire.

Customer-Centricity job vacancy trend in Berkshire

Customer-Centricity
Daily Rate Trend in Berkshire

Contractor daily rate distribution trend for jobs in Berkshire citing Customer-Centricity.

Contractor daily rate distribution trend for jobs in Berkshire citing Customer-Centricity

Customer-Centricity
Daily Rate Histogram in Berkshire

Daily rate distribution for jobs citing Customer-Centricity in Berkshire over the 6 months to 28 February 2026.

Daily rate histogram for Customer-Centricity in Berkshire

Customer-Centricity
Hourly Rate Trend in Berkshire

Contractor hourly rate distribution trend for jobs in Berkshire citing Customer-Centricity.

Contractor hourly rate distribution trend for jobs in Berkshire citing Customer-Centricity

Customer-Centricity
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Berkshire region over the 6 months to 28 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wokingham -33 3 £358 -31.81% 6
Reading -11 2 - - 1
Customer-Centricity
South East

Customer-Centricity
Co-Occurring Skills & Capabilities in Berkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (25.00%) Confluence
Applications
1 1 (12.50%) Microsoft Excel
1 1 (12.50%) Microsoft Office
1 1 (12.50%) Microsoft PowerPoint
Cloud Services
1 3 (37.50%) SaaS
2 2 (25.00%) Azure
2 2 (25.00%) Azure DevOps
2 2 (25.00%) Lucidchart
Development Applications
1 2 (25.00%) Balsamiq
1 2 (25.00%) JIRA
General
1 1 (12.50%) Analytical Skills
1 1 (12.50%) Inclusion and Diversity
1 1 (12.50%) Influencing Skills
1 1 (12.50%) Military
1 1 (12.50%) Social Skills
Job Titles
1 5 (62.50%) Analyst
2 3 (37.50%) Data Analyst
2 3 (37.50%) HR Analyst
2 3 (37.50%) HR Data Analyst
3 2 (25.00%) Business Analyst
4 1 (12.50%) Administrator
4 1 (12.50%) Field Engineer
4 1 (12.50%) Help Desk Administrator
Libraries, Frameworks & Software Standards
1 2 (25.00%) ADO
Miscellaneous
1 2 (25.00%) Product Ownership
2 1 (12.50%) Data Centre
2 1 (12.50%) Driving Licence
2 1 (12.50%) Management Information System
2 1 (12.50%) Self-Motivation
Processes & Methodologies
1 4 (50.00%) Collaborative Working
2 3 (37.50%) Benchmarking
2 3 (37.50%) Customer Requirements
2 3 (37.50%) Dashboard Development
2 3 (37.50%) Data Analysis
2 3 (37.50%) Data Privacy
2 3 (37.50%) People Management
2 3 (37.50%) Process Improvement
2 3 (37.50%) Stakeholder Management
3 2 (25.00%) Acceptance Criteria
3 2 (25.00%) Agile
3 2 (25.00%) BDD
3 2 (25.00%) Data Modelling
3 2 (25.00%) DevOps
3 2 (25.00%) Root Cause Analysis
3 2 (25.00%) Scenario Testing
3 2 (25.00%) Stakeholder Engagement
3 2 (25.00%) Time Management
3 2 (25.00%) User Stories
3 2 (25.00%) Wireframes
Qualifications
1 5 (62.50%) Security Cleared
2 3 (37.50%) SC Cleared
3 2 (25.00%) Degree
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) Workday