Customer-Centric
West Midlands > Birmingham
The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 25 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 62 | - | 92 |
| Rank change year-on-year | - | - | -30 |
| Contract jobs citing Customer-Centricity | 4 | 0 | 2 |
| As % of all contract jobs advertised in Birmingham | 0.52% | - | 0.15% |
| As % of the Processes & Methodologies category | 0.63% | - | 0.16% |
| Number of daily rates quoted | 3 | 0 | 2 |
| 10th Percentile | £333 | - | - |
| 25th Percentile | £405 | - | £463 |
| Median daily rate (50th Percentile) | £550 | - | £475 |
| Median % change year-on-year | - | - | -44.12% |
| 75th Percentile | £575 | - | £488 |
| 90th Percentile | - | - | - |
| West Midlands median daily rate | £550 | £512 | £600 |
| % change year-on-year | +7.53% | -14.75% | -22.58% |
All Process and Methodology Skills
Birmingham
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 638 | 798 | 1,225 |
| As % of all contract IT jobs advertised in Birmingham | 83.40% | 88.27% | 92.24% |
| Number of daily rates quoted | 417 | 536 | 890 |
| 10th Percentile | £245 | £263 | £213 |
| 25th Percentile | £363 | £388 | £366 |
| Median daily rate (50th Percentile) | £462 | £513 | £475 |
| Median % change year-on-year | -9.85% | +7.89% | +11.76% |
| 75th Percentile | £575 | £625 | £594 |
| 90th Percentile | £675 | £700 | £688 |
| West Midlands median daily rate | £500 | £510 | £484 |
| % change year-on-year | -1.96% | +5.43% | +16.75% |
| Number of hourly rates quoted | 44 | 27 | 24 |
| 10th Percentile | £13.20 | £11.00 | £12.15 |
| 25th Percentile | £17.75 | £12.50 | £13.94 |
| Median hourly rate | £27.25 | £15.00 | £17.24 |
| Median % change year-on-year | +81.67% | -12.99% | -4.22% |
| 75th Percentile | £48.75 | £26.50 | £18.00 |
| 90th Percentile | £56.25 | £71.25 | £20.00 |
| West Midlands median hourly rate | £22.50 | £17.72 | £16.66 |
| % change year-on-year | +26.98% | +6.35% | -4.79% |
Customer-Centricity
Job Vacancy Trend in Birmingham
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Birmingham.
Customer-Centricity
Contractor Daily Rate Trend in Birmingham
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Birmingham.
Customer-Centricity
Daily Rate Histogram in Birmingham
Daily rate distribution for jobs citing Customer-Centricity in Birmingham over the 6 months to 25 April 2024.
Customer-Centricity
Co-occurring Skills and Capabilities in Birmingham by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: