Period
to 23 July 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 23 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 44 36 28
Rank change year-on-year -8 -8 -11
Contract jobs citing CRM 65 54 98
As % of all contract IT jobs advertised in Birmingham 4.28% 4.12% 6.43%
As % of the Processes & Methodologies category 5.21% 4.97% 7.74%
Number of daily rates quoted 44 39 61
Birmingham median daily rate £428 £450 £388
Median daily rate % change year-on-year -5.00% +16.13% -3.13%
10th Percentile £340 £208 £263
90th Percentile £625 £515 £503
West Midlands median daily rate £450 £425 £375
% change year-on-year +5.88% +13.33% -6.25%
Number of hourly rates quoted 10 0 0
Birmingham median hourly rate £10.41 - -
West Midlands median hourly rate £11.31 £51.00 £11.00
% change year-on-year -77.82% +363.64% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,248 1,087 1,266
As % of all contract IT jobs advertised in Birmingham 82.11% 82.98% 83.02%
Number of daily rates quoted 839 732 848
Birmingham median daily rate £413 £400 £375
Median daily rate % change year-on-year +3.13% +6.67% -
10th Percentile £256 £263 £225
90th Percentile £575 £534 £538
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 48 20 29
Birmingham median hourly rate £15.00 £14.22 £14.50
Median hourly rate % change year-on-year +5.52% -1.97% -35.56%
10th Percentile £9.87 £11.13 £10.73
90th Percentile £42.50 £41.15 £39.70
West Midlands median hourly rate £15.50 £20.00 £17.00
% change year-on-year -22.50% +17.65% -24.44%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 6 months to 23 July 2018.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

For the 6 months to 23 July 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for CRM.

1 39 (60.00%) Dynamics CRM
2 24 (36.92%) Agile Software Development
3 21 (32.31%) Microsoft
4 18 (27.69%) JIRA
5 15 (23.08%) SQL
6 14 (21.54%) C#
6 14 (21.54%) Selenium
6 14 (21.54%) Linux Command Line
7 13 (20.00%) DevOps
7 13 (20.00%) User Stories
8 12 (18.46%) ITIL
9 11 (16.92%) Remedy
9 11 (16.92%) Finance
9 11 (16.92%) Confluence
10 10 (15.38%) WebDriver
10 10 (15.38%) Test Automation
10 10 (15.38%) Test Management
10 10 (15.38%) BDD
10 10 (15.38%) ITIL V3
10 10 (15.38%) TestRail
10 10 (15.38%) Dynamics 365
10 10 (15.38%) Acceptance Criteria
10 10 (15.38%) Remedy ITSM
10 10 (15.38%) assyst
10 10 (15.38%) BMC
10 10 (15.38%) Active Directory
10 10 (15.38%) Unix
10 10 (15.38%) Windows
11 9 (13.85%) Business Intelligence
11 9 (13.85%) SpecFlow

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (16.92%) Confluence
2 1 (1.54%) NetWeaver
2 1 (1.54%) Oracle SOA Suite
2 1 (1.54%) SharePoint
Applications
1 1 (1.54%) Microsoft Excel
1 1 (1.54%) Spreadsheet
Business Applications
1 39 (60.00%) Dynamics CRM
2 10 (15.38%) assyst
2 10 (15.38%) Remedy ITSM
3 1 (1.54%) Dynamics AX
3 1 (1.54%) Dynamics NAV
3 1 (1.54%) Oracle CRM
3 1 (1.54%) ResourceLink
3 1 (1.54%) Siebel CRM
Cloud Services
1 10 (15.38%) Dynamics 365
2 7 (10.77%) Slack
3 6 (9.23%) Microsoft Azure
4 3 (4.62%) Office 365
5 1 (1.54%) Amazon AWS
5 1 (1.54%) Google Cloud Platform
5 1 (1.54%) IaaS
5 1 (1.54%) IBM PureFlex
Database & Business Intelligence
1 7 (10.77%) SQL Server Reporting Services
2 6 (9.23%) SQL Server
2 6 (9.23%) SQL Server Integration Services
3 5 (7.69%) MySQL
3 5 (7.69%) Redis
4 2 (3.08%) GIS
4 2 (3.08%) Power BI
4 2 (3.08%) SQL Server 2016
5 1 (1.54%) Apache Cassandra
5 1 (1.54%) MongoDB
5 1 (1.54%) Oracle Database
5 1 (1.54%) PostgreSQL
5 1 (1.54%) Qlik Sense
5 1 (1.54%) QlikView
5 1 (1.54%) SAP BW
5 1 (1.54%) SAP HANA
5 1 (1.54%) SQL Server 2008
5 1 (1.54%) SQL Server 2014
Development Applications
1 18 (27.69%) JIRA
2 14 (21.54%) Selenium
3 10 (15.38%) TestRail
3 10 (15.38%) WebDriver
4 9 (13.85%) SpecFlow
5 6 (9.23%) Visual Studio
5 6 (9.23%) Visual Studio Team System
6 4 (6.15%) Atlassian Bamboo
6 4 (6.15%) Bitbucket
6 4 (6.15%) Jasmine
6 4 (6.15%) Mocha
7 3 (4.62%) Subversion
8 2 (3.08%) Git (software)
9 1 (1.54%) GitLab
General
1 11 (16.92%) Finance
2 8 (12.31%) Marketing
3 4 (6.15%) Back Office
4 3 (4.62%) Automotive
4 3 (4.62%) Manufacturing
4 3 (4.62%) Persian Language
5 2 (3.08%) Electronics
5 2 (3.08%) Local Government
5 2 (3.08%) Retail
5 2 (3.08%) Telecoms
6 1 (1.54%) Advertising
6 1 (1.54%) Legal
6 1 (1.54%) Military
Job Titles
1 12 (18.46%) Developer
2 8 (12.31%) Analyst
3 7 (10.77%) Architect
3 7 (10.77%) Automation Tester
3 7 (10.77%) Consultant
3 7 (10.77%) CRM Developer
3 7 (10.77%) Tester
4 6 (9.23%) Dynamics CRM Developer
4 6 (9.23%) Test Analyst
5 5 (7.69%) CRM Consultant
5 5 (7.69%) Dynamics CRM Consultant
5 5 (7.69%) Microsoft CRM Consultant
6 4 (6.15%) Microsoft Consultant
6 4 (6.15%) Scrum Master
7 3 (4.62%) Automation Test Analyst
7 3 (4.62%) CRM Analyst
7 3 (4.62%) CRM Architect
7 3 (4.62%) Dynamics CRM Architect
7 3 (4.62%) Functional Consultant
7 3 (4.62%) Microsoft Developer
Libraries, Frameworks & Software Standards
1 9 (13.85%) Gherkin
2 8 (12.31%) .NET
3 7 (10.77%) HTML
4 6 (9.23%) AngularJS
4 6 (9.23%) HTML5
5 5 (7.69%) ASP.NET
6 4 (6.15%) ASP.NET Web API
6 4 (6.15%) LESS
6 4 (6.15%) Node.js
6 4 (6.15%) Symfony
6 4 (6.15%) WCF
7 3 (4.62%) CSS
7 3 (4.62%) Sass
8 2 (3.08%) CSS3
9 1 (1.54%) jQuery
9 1 (1.54%) OAuth
9 1 (1.54%) RESTful
9 1 (1.54%) SAP XI
9 1 (1.54%) Web Services
9 1 (1.54%) XML
Miscellaneous
1 14 (21.54%) Linux Command Line
2 1 (1.54%) Analytical Skills
2 1 (1.54%) Data Centre
2 1 (1.54%) Enterprise Software
2 1 (1.54%) Public Cloud
2 1 (1.54%) Self-Motivation
2 1 (1.54%) User Experience
Operating Systems
1 10 (15.38%) Unix
1 10 (15.38%) Windows
2 4 (6.15%) Linux
Processes & Methodologies
1 24 (36.92%) Agile Software Development
2 13 (20.00%) DevOps
2 13 (20.00%) User Stories
3 12 (18.46%) ITIL
4 10 (15.38%) Acceptance Criteria
4 10 (15.38%) BDD
4 10 (15.38%) ITIL V3
4 10 (15.38%) Test Automation
4 10 (15.38%) Test Management
5 9 (13.85%) Business Intelligence
6 8 (12.31%) Business Analysis
6 8 (12.31%) Migration
6 8 (12.31%) Scrum
6 8 (12.31%) Stakeholder Management
7 7 (10.77%) Data Migration
7 7 (10.77%) Workflow
8 5 (7.69%) Project Management
8 5 (7.69%) SDLC
9 4 (6.15%) API Design
9 4 (6.15%) API Development
Programming Languages
1 15 (23.08%) SQL
2 14 (21.54%) C#
3 8 (12.31%) JavaScript
4 5 (7.69%) Python
5 4 (6.15%) Bash Shell
5 4 (6.15%) PHP
6 1 (1.54%) Go
6 1 (1.54%) T-SQL
Qualifications
1 2 (3.08%) Degree
1 2 (3.08%) Security Cleared
2 1 (1.54%) DV Cleared
2 1 (1.54%) ISEB
2 1 (1.54%) ISTQB
2 1 (1.54%) PRINCE2 Certification
2 1 (1.54%) PRINCE2 Practitioner
2 1 (1.54%) SC Cleared
Quality Assurance & Compliance
1 2 (3.08%) QA
2 1 (1.54%) GCP
2 1 (1.54%) GDPR
System Software
1 10 (15.38%) Active Directory
Systems Management
1 1 (1.54%) Kubernetes
1 1 (1.54%) Systems Management Server (SMS)
Vendors
1 21 (32.31%) Microsoft
2 11 (16.92%) Remedy
3 10 (15.38%) BMC
4 4 (6.15%) Atlassian
4 4 (6.15%) Zend
5 3 (4.62%) Salesforce.com
5 3 (4.62%) SAP
6 2 (3.08%) IBM
6 2 (3.08%) Oracle
7 1 (1.54%) Siebel
7 1 (1.54%) Tableau