Period
to 27 April 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 27 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
27 Apr 2018
Same period 2017 Same period 2016
Rank 33 29 40
Rank change year-on-year -4 +11 -21
Contract jobs citing CRM 83 61 56
As % of all contract IT jobs advertised in Birmingham 5.46% 5.10% 4.01%
As % of the Processes & Methodologies category 6.47% 6.29% 4.94%
Number of daily rates quoted 55 31 43
Birmingham median daily rate £425 £450 £413
Median daily rate % change year-on-year -5.56% +9.09% +14.58%
10th Percentile £325 £220 £255
90th Percentile £613 £503 £545
West Midlands median daily rate £425 £418 £403
% change year-on-year +1.80% +3.73% +8.05%
Number of hourly rates quoted 11 0 0
Birmingham median hourly rate £8.39 - -
West Midlands median hourly rate £10.41 £16.00 £11.00
% change year-on-year -34.97% +45.45% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,282 970 1,134
As % of all contract IT jobs advertised in Birmingham 84.29% 81.10% 81.29%
Number of daily rates quoted 865 641 719
Birmingham median daily rate £415 £400 £375
Median daily rate % change year-on-year +3.75% +6.67% +2.74%
10th Percentile £250 £256 £215
90th Percentile £575 £525 £525
West Midlands median daily rate £425 £400 £388
% change year-on-year +6.25% +3.23% +4.73%
Number of hourly rates quoted 46 19 48
Birmingham median hourly rate £15.00 £15.00 £15.00
10th Percentile £8.39 £11.45 £10.73
90th Percentile £42.88 £39.50 £43.75
West Midlands median hourly rate £18.50 £20.75 £18.14
% change year-on-year -10.84% +14.40% -19.39%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 6 months to 27 April 2018.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

For the 6 months to 27 April 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for CRM.

1 59 (71.08%) Dynamics CRM
2 35 (42.17%) Microsoft
3 26 (31.33%) Agile Software Development
4 19 (22.89%) Finance
5 17 (20.48%) SQL
6 16 (19.28%) JIRA
6 16 (19.28%) Dynamics 365
7 15 (18.07%) Selenium
8 14 (16.87%) .NET
8 14 (16.87%) Linux Command Line
8 14 (16.87%) Test Automation
8 14 (16.87%) User Stories
9 12 (14.46%) C#
9 12 (14.46%) Active Directory
9 12 (14.46%) Confluence
10 11 (13.25%) ITIL V3
10 11 (13.25%) DevOps
10 11 (13.25%) BMC
10 11 (13.25%) Windows
10 11 (13.25%) ITIL
10 11 (13.25%) Remedy
10 11 (13.25%) Remedy ITSM
10 11 (13.25%) assyst
11 10 (12.05%) Test Management
11 10 (12.05%) Stakeholder Management
11 10 (12.05%) Unix
11 10 (12.05%) TestRail
11 10 (12.05%) Acceptance Criteria
11 10 (12.05%) BDD
11 10 (12.05%) WebDriver

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (14.46%) Confluence
2 5 (6.02%) BizTalk Server
3 3 (3.61%) CMS
3 3 (3.61%) SharePoint
4 1 (1.20%) Mule
4 1 (1.20%) Oracle SOA Suite
4 1 (1.20%) SharePoint 2010
Applications
1 1 (1.20%) Microsoft Excel
1 1 (1.20%) Spreadsheet
Business Applications
1 59 (71.08%) Dynamics CRM
2 11 (13.25%) assyst
2 11 (13.25%) Remedy ITSM
3 1 (1.20%) Dynamics NAV
3 1 (1.20%) Oracle CRM
3 1 (1.20%) ResourceLink
3 1 (1.20%) Scribe Insight
3 1 (1.20%) Siebel CRM
Cloud Services
1 16 (19.28%) Dynamics 365
2 8 (9.64%) Microsoft Azure
3 7 (8.43%) Slack
4 2 (2.41%) IaaS
5 1 (1.20%) Google Analytics
5 1 (1.20%) IBM PureFlex
5 1 (1.20%) Office 365
5 1 (1.20%) SaaS
5 1 (1.20%) Scribe Online
Database & Business Intelligence
1 8 (9.64%) SQL Server
2 6 (7.23%) SQL Server Integration Services
2 6 (7.23%) SQL Server Reporting Services
3 4 (4.82%) MySQL
3 4 (4.82%) Redis
4 3 (3.61%) SQL Server 2008
5 2 (2.41%) GIS
6 1 (1.20%) Oracle Database
6 1 (1.20%) Power BI
6 1 (1.20%) Qlik Sense
6 1 (1.20%) QlikView
6 1 (1.20%) SQL Server 2016
6 1 (1.20%) SQL Server Analysis Services
Development Applications
1 16 (19.28%) JIRA
2 15 (18.07%) Selenium
3 10 (12.05%) TestRail
3 10 (12.05%) WebDriver
4 9 (10.84%) SpecFlow
5 7 (8.43%) Visual Studio
5 7 (8.43%) Visual Studio Team System
6 4 (4.82%) Atlassian Bamboo
6 4 (4.82%) Bitbucket
6 4 (4.82%) Jasmine
6 4 (4.82%) Mocha
7 3 (3.61%) Subversion
8 1 (1.20%) Git (software)
8 1 (1.20%) HP UFT
General
1 19 (22.89%) Finance
2 5 (6.02%) Marketing
3 3 (3.61%) Advertising
3 3 (3.61%) Automotive
3 3 (3.61%) Persian Language
4 2 (2.41%) Retail
5 1 (1.20%) Legal
5 1 (1.20%) Manufacturing
Job Titles
1 21 (25.30%) Developer
2 13 (15.66%) Architect
2 13 (15.66%) CRM Developer
3 11 (13.25%) Consultant
4 10 (12.05%) CRM Consultant
5 9 (10.84%) Analyst
5 9 (10.84%) Dynamics CRM Developer
6 8 (9.64%) Automation Tester
6 8 (9.64%) Dynamics CRM Consultant
6 8 (9.64%) Microsoft CRM Consultant
6 8 (9.64%) Tester
7 6 (7.23%) Solutions Architect
8 5 (6.02%) Integration Architect
8 5 (6.02%) Microsoft Consultant
8 5 (6.02%) Test Analyst
9 4 (4.82%) Microsoft Developer
10 3 (3.61%) .NET Developer
10 3 (3.61%) Automation Test Analyst
10 3 (3.61%) Enterprise Architect
10 3 (3.61%) Functional Consultant
Libraries, Frameworks & Software Standards
1 14 (16.87%) .NET
2 9 (10.84%) Gherkin
2 9 (10.84%) HTML
3 8 (9.64%) AngularJS
3 8 (9.64%) HTML5
4 5 (6.02%) CSS
5 4 (4.82%) ASP.NET
5 4 (4.82%) LESS
5 4 (4.82%) Node.js
5 4 (4.82%) Symfony
6 3 (3.61%) Sass
6 3 (3.61%) Web Services
7 1 (1.20%) .NET Framework
7 1 (1.20%) COM
7 1 (1.20%) CSS3
7 1 (1.20%) JSON
7 1 (1.20%) OAuth
7 1 (1.20%) XML
Miscellaneous
1 14 (16.87%) Linux Command Line
2 3 (3.61%) Analytical Skills
2 3 (3.61%) User Experience
3 2 (2.41%) Data Centre
3 2 (2.41%) Self-Motivation
4 1 (1.20%) Computer Science
4 1 (1.20%) Data Structures
Operating Systems
1 11 (13.25%) Windows
2 10 (12.05%) Unix
3 4 (4.82%) Linux
Processes & Methodologies
1 26 (31.33%) Agile Software Development
2 14 (16.87%) Test Automation
2 14 (16.87%) User Stories
3 11 (13.25%) DevOps
3 11 (13.25%) ITIL
3 11 (13.25%) ITIL V3
4 10 (12.05%) Acceptance Criteria
4 10 (12.05%) BDD
4 10 (12.05%) Stakeholder Management
4 10 (12.05%) Test Management
5 9 (10.84%) Migration
6 7 (8.43%) Scrum
7 6 (7.23%) Business Analysis
7 6 (7.23%) Business Intelligence
7 6 (7.23%) Data Migration
8 5 (6.02%) ERP
8 5 (6.02%) SDLC
8 5 (6.02%) Unit Testing
9 4 (4.82%) API Design
9 4 (4.82%) API Development
Programming Languages
1 17 (20.48%) SQL
2 12 (14.46%) C#
3 7 (8.43%) JavaScript
4 4 (4.82%) Bash Shell
4 4 (4.82%) PHP
4 4 (4.82%) Python
5 3 (3.61%) TypeScript
6 2 (2.41%) T-SQL
Qualifications
1 5 (6.02%) Degree
2 2 (2.41%) Security Cleared
3 1 (1.20%) Computer Science Degree
3 1 (1.20%) DV Cleared
3 1 (1.20%) SC Cleared
Quality Assurance & Compliance
1 2 (2.41%) QA
2 1 (1.20%) GDPR
System Software
1 12 (14.46%) Active Directory
Systems Management
1 1 (1.20%) Systems Management Server (SMS)
Vendors
1 35 (42.17%) Microsoft
2 11 (13.25%) BMC
2 11 (13.25%) Remedy
3 4 (4.82%) Atlassian
3 4 (4.82%) Zend
4 2 (2.41%) Capita
4 2 (2.41%) IBM
4 2 (2.41%) Oracle
5 1 (1.20%) Epicor
5 1 (1.20%) Google
5 1 (1.20%) Salesforce.com
5 1 (1.20%) SAP
5 1 (1.20%) Siebel
5 1 (1.20%) Tableau