Period
to 21 November 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 38 37 18
Rank change year-on-year -1 -19 +5
Contract jobs citing CRM 62 65 120
As % of all contract IT jobs advertised in Birmingham 4.31% 4.11% 7.93%
As % of the Processes & Methodologies category 5.19% 4.99% 9.44%
Number of daily rates quoted 47 53 58
Birmingham median daily rate £450 £400 £425
Median daily rate % change year-on-year +12.50% -5.88% +4.29%
10th Percentile £362 £300 £303
90th Percentile £625 £493 £575
West Midlands median daily rate £450 £425 £398
% change year-on-year +5.88% +6.92% -5.36%
Number of hourly rates quoted 2 0 3
Birmingham median hourly rate £17.46 - £17.50
10th Percentile £12.62 - £14.65
90th Percentile £22.69 - £18.75
West Midlands median hourly rate £17.46 £32.50 £15.50
% change year-on-year -46.28% +109.68% -18.42%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,195 1,302 1,271
As % of all contract IT jobs advertised in Birmingham 83.16% 82.25% 83.95%
Number of daily rates quoted 826 960 817
Birmingham median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £225 £228 £250
90th Percentile £558 £525 £550
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 36 19 35
Birmingham median hourly rate £16.00 £17.50 £16.50
Median hourly rate % change year-on-year -8.57% +6.06% -5.71%
10th Percentile £10.77 £12.45 £10.60
90th Percentile £29.38 £45.35 £32.98
West Midlands median hourly rate £15.85 £25.00 £17.12
% change year-on-year -36.60% +46.03% -14.40%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 6 months to 21 November 2018.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

For the 6 months to 21 November 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for CRM.

1 41 (66.13%) Dynamics CRM
2 37 (59.68%) Microsoft
3 21 (33.87%) .NET
3 21 (33.87%) Agile Software Development
4 20 (32.26%) Microsoft Azure
5 14 (22.58%) Dynamics 365
6 13 (20.97%) C#
7 12 (19.35%) SQL
7 12 (19.35%) Workflow
8 11 (17.74%) SQL Server
8 11 (17.74%) Business Analysis
9 10 (16.13%) JavaScript
9 10 (16.13%) Migration
10 9 (14.52%) Data Migration
11 8 (12.90%) Stakeholder Management
11 8 (12.90%) Project Management
11 8 (12.90%) ASP.NET
12 6 (9.68%) Customer Requirements
12 6 (9.68%) CSS
12 6 (9.68%) HTML
12 6 (9.68%) Visual Studio
12 6 (9.68%) SAP
12 6 (9.68%) Finance
12 6 (9.68%) Integration Testing
13 5 (8.06%) JSON
13 5 (8.06%) Back Office
13 5 (8.06%) SOAP
13 5 (8.06%) XML
13 5 (8.06%) XSD
13 5 (8.06%) ITIL

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.84%) CMS
1 3 (4.84%) Sitecore CMS
2 2 (3.23%) EPiServer
3 1 (1.61%) NetWeaver
3 1 (1.61%) SharePoint
Applications
1 1 (1.61%) Microsoft Excel
Business Applications
1 41 (66.13%) Dynamics CRM
2 3 (4.84%) Dynamics AX
3 1 (1.61%) assyst
3 1 (1.61%) Dynamics NAV
3 1 (1.61%) Remedy ITSM
3 1 (1.61%) Salesforce.com CRM
3 1 (1.61%) SAP CRM
3 1 (1.61%) SAP VC
Cloud Services
1 20 (32.26%) Microsoft Azure
2 14 (22.58%) Dynamics 365
3 5 (8.06%) Azure Data Factory
4 2 (3.23%) Azure Functions
4 2 (3.23%) Office 365
4 2 (3.23%) Serverless
5 1 (1.61%) Amazon AWS
5 1 (1.61%) Google Cloud Platform
Database & Business Intelligence
1 11 (17.74%) SQL Server
2 5 (8.06%) Azure SQL Database
3 4 (6.45%) SQL Server Integration Services
3 4 (6.45%) SQL Server Reporting Services
4 3 (4.84%) SAP HANA
5 2 (3.23%) Relational Database
6 1 (1.61%) Apache Cassandra
6 1 (1.61%) MongoDB
6 1 (1.61%) MySQL
6 1 (1.61%) PostgreSQL
6 1 (1.61%) Redis
6 1 (1.61%) SAP BW
Development Applications
1 6 (9.68%) Visual Studio
2 3 (4.84%) JIRA
2 3 (4.84%) Visual Studio Team System
3 2 (3.23%) Team Foundation Server
4 1 (1.61%) Cucumber
4 1 (1.61%) Git (software)
4 1 (1.61%) GitLab
4 1 (1.61%) Selenium
General
1 6 (9.68%) Finance
2 5 (8.06%) Back Office
3 4 (6.45%) Marketing
4 3 (4.84%) Manufacturing
5 2 (3.23%) Electronics
5 2 (3.23%) Local Government
5 2 (3.23%) Telecoms
6 1 (1.61%) Automotive
6 1 (1.61%) Military
Job Titles
1 19 (30.65%) Developer
2 14 (22.58%) Analyst
3 11 (17.74%) Business Analyst
3 11 (17.74%) Consultant
4 7 (11.29%) CRM Developer
5 6 (9.68%) C# Developer
5 6 (9.68%) CRM Consultant
5 6 (9.68%) Dynamics CRM Consultant
5 6 (9.68%) Dynamics CRM Developer
5 6 (9.68%) Microsoft CRM Consultant
6 5 (8.06%) Azure Developer
6 5 (8.06%) C# Programmer
6 5 (8.06%) Programmer
7 4 (6.45%) Architect
7 4 (6.45%) Project Manager
8 3 (4.84%) .NET Developer
8 3 (4.84%) CRM Analyst
8 3 (4.84%) Microsoft Consultant
9 2 (3.23%) CRM Business Analyst
9 2 (3.23%) SAP Developer
Libraries, Frameworks & Software Standards
1 21 (33.87%) .NET
2 8 (12.90%) ASP.NET
3 6 (9.68%) CSS
3 6 (9.68%) HTML
4 5 (8.06%) JSON
4 5 (8.06%) JSON Schema
4 5 (8.06%) REST
4 5 (8.06%) SOAP
4 5 (8.06%) XML
4 5 (8.06%) XSD
5 4 (6.45%) ASP.NET Web API
5 4 (6.45%) WCF
6 3 (4.84%) .NET Core
7 2 (3.23%) ASP.NET MVC
7 2 (3.23%) HTML5
7 2 (3.23%) OAuth
7 2 (3.23%) OpenID
7 2 (3.23%) React
7 2 (3.23%) Swagger
8 1 (1.61%) Node.js
Miscellaneous
1 2 (3.23%) Analytical Skills
1 2 (3.23%) Self-Motivation
2 1 (1.61%) Enterprise Software
2 1 (1.61%) Public Cloud
2 1 (1.61%) Smart Meter
2 1 (1.61%) User Experience
Operating Systems
1 1 (1.61%) Windows
Processes & Methodologies
1 21 (33.87%) Agile Software Development
2 12 (19.35%) Workflow
3 11 (17.74%) Business Analysis
4 10 (16.13%) Migration
5 9 (14.52%) Data Migration
6 8 (12.90%) Project Management
6 8 (12.90%) Stakeholder Management
7 6 (9.68%) Customer Requirements
7 6 (9.68%) Integration Testing
8 5 (8.06%) ITIL
9 4 (6.45%) Acceptance Criteria
9 4 (6.45%) Business Intelligence
9 4 (6.45%) Creative Thinking
9 4 (6.45%) DevOps
9 4 (6.45%) Scrum
9 4 (6.45%) SDLC
9 4 (6.45%) Service Delivery
9 4 (6.45%) TDD
10 3 (4.84%) Continuous Integration
10 3 (4.84%) IT Strategy
Programming Languages
1 13 (20.97%) C#
2 12 (19.35%) SQL
3 10 (16.13%) JavaScript
4 2 (3.23%) ABAP
4 2 (3.23%) PowerShell
5 1 (1.61%) Go
5 1 (1.61%) Python
5 1 (1.61%) VB
5 1 (1.61%) VB.NET
5 1 (1.61%) VB6
Qualifications
1 2 (3.23%) BPSS Clearance
1 2 (3.23%) Security Cleared
2 1 (1.61%) APMP
2 1 (1.61%) Degree
2 1 (1.61%) PRINCE2 Certification
2 1 (1.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (8.06%) GDPR
System Software
1 1 (1.61%) Active Directory
Systems Management
1 1 (1.61%) Kubernetes
Vendors
1 37 (59.68%) Microsoft
2 6 (9.68%) SAP
3 4 (6.45%) Salesforce.com
3 4 (6.45%) Sitecore
4 2 (3.23%) Pegasus
4 2 (3.23%) Remedy
5 1 (1.61%) BMC
5 1 (1.61%) hybris