Period
to 18 September 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 48 46 21
Rank change year-on-year -2 -25 -3
Contract jobs citing CRM 59 48 112
As % of all contract IT jobs advertised in Birmingham 4.00% 3.43% 7.27%
As % of the Processes & Methodologies category 4.92% 4.13% 8.78%
Number of daily rates quoted 41 38 66
Birmingham median daily rate £425 £419 £394
Median daily rate % change year-on-year +1.49% +6.35% -1.56%
10th Percentile £331 £300 £278
90th Percentile £625 £516 £525
West Midlands median daily rate £450 £413 £375
% change year-on-year +9.09% +10.00% -9.09%
Number of hourly rates quoted 7 0 3
Birmingham median hourly rate £12.42 - £17.50
10th Percentile £8.39 - £14.65
90th Percentile £13.18 - £18.75
West Midlands median hourly rate £12.00 £51.00 £16.25
% change year-on-year -76.47% +213.85% -4.41%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,200 1,161 1,276
As % of all contract IT jobs advertised in Birmingham 81.36% 83.05% 82.86%
Number of daily rates quoted 807 838 858
Birmingham median daily rate £413 £400 £388
Median daily rate % change year-on-year +3.13% +3.23% +6.16%
10th Percentile £225 £250 £242
90th Percentile £563 £525 £547
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 44 19 32
Birmingham median hourly rate £14.88 £14.63 £15.50
Median hourly rate % change year-on-year +1.71% -5.65% -32.97%
10th Percentile £10.50 £11.00 £10.80
90th Percentile £25.80 £45.35 £38.60
West Midlands median hourly rate £15.00 £22.00 £18.00
% change year-on-year -31.82% +22.22% -18.18%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 6 months to 18 September 2018.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

For the 6 months to 18 September 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for CRM.

1 33 (55.93%) Dynamics CRM
2 28 (47.46%) Microsoft
3 21 (35.59%) Agile Software Development
4 13 (22.03%) Business Analysis
4 13 (22.03%) Microsoft Azure
5 12 (20.34%) C#
5 12 (20.34%) .NET
6 10 (16.95%) SQL
6 10 (16.95%) ITIL
6 10 (16.95%) Dynamics 365
7 9 (15.25%) Finance
7 9 (15.25%) SQL Server
8 8 (13.56%) Workflow
8 8 (13.56%) Remedy
8 8 (13.56%) Migration
9 7 (11.86%) assyst
9 7 (11.86%) Marketing
9 7 (11.86%) Remedy ITSM
9 7 (11.86%) Project Management
9 7 (11.86%) BMC
9 7 (11.86%) ASP.NET
9 7 (11.86%) JavaScript
9 7 (11.86%) Active Directory
9 7 (11.86%) Business Intelligence
9 7 (11.86%) Windows
9 7 (11.86%) Data Migration
9 7 (11.86%) ITIL V3
10 6 (10.17%) GDPR
10 6 (10.17%) JIRA
10 6 (10.17%) Stakeholder Management

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.39%) CMS
1 2 (3.39%) EPiServer
1 2 (3.39%) Sitecore CMS
2 1 (1.69%) NetWeaver
2 1 (1.69%) Oracle SOA Suite
Business Applications
1 33 (55.93%) Dynamics CRM
2 7 (11.86%) assyst
2 7 (11.86%) Remedy ITSM
3 2 (3.39%) Dynamics AX
3 2 (3.39%) Dynamics NAV
4 1 (1.69%) Salesforce.com CRM
4 1 (1.69%) SAP VC
Cloud Services
1 13 (22.03%) Microsoft Azure
2 10 (16.95%) Dynamics 365
3 4 (6.78%) Azure Data Factory
4 3 (5.08%) Office 365
5 2 (3.39%) Azure Functions
5 2 (3.39%) Serverless
6 1 (1.69%) Amazon AWS
6 1 (1.69%) Google Cloud Platform
6 1 (1.69%) IaaS
6 1 (1.69%) IBM PureFlex
Database & Business Intelligence
1 9 (15.25%) SQL Server
2 5 (8.47%) SQL Server Integration Services
2 5 (8.47%) SQL Server Reporting Services
3 4 (6.78%) Azure SQL Database
4 3 (5.08%) MySQL
4 3 (5.08%) Redis
5 2 (3.39%) Relational Database
6 1 (1.69%) Apache Cassandra
6 1 (1.69%) MongoDB
6 1 (1.69%) Oracle Database
6 1 (1.69%) PostgreSQL
6 1 (1.69%) Power BI
6 1 (1.69%) SAP BW
6 1 (1.69%) SAP HANA
6 1 (1.69%) SQL Server 2014
6 1 (1.69%) SQL Server 2016
Development Applications
1 6 (10.17%) JIRA
2 4 (6.78%) Visual Studio
3 2 (3.39%) Atlassian Bamboo
3 2 (3.39%) Bitbucket
3 2 (3.39%) Jasmine
3 2 (3.39%) Mocha
3 2 (3.39%) Selenium
3 2 (3.39%) Subversion
3 2 (3.39%) Team Foundation Server
3 2 (3.39%) Visual Studio Team System
4 1 (1.69%) Git (software)
4 1 (1.69%) GitLab
General
1 9 (15.25%) Finance
2 7 (11.86%) Marketing
3 4 (6.78%) Back Office
4 3 (5.08%) Automotive
4 3 (5.08%) Manufacturing
5 2 (3.39%) Electronics
5 2 (3.39%) Local Government
5 2 (3.39%) Persian Language
5 2 (3.39%) Retail
5 2 (3.39%) Telecoms
6 1 (1.69%) Military
Job Titles
1 14 (23.73%) Analyst
1 14 (23.73%) Developer
2 10 (16.95%) Business Analyst
3 5 (8.47%) Architect
3 5 (8.47%) Azure Developer
3 5 (8.47%) C# Developer
3 5 (8.47%) Consultant
4 4 (6.78%) C# Programmer
4 4 (6.78%) CRM Analyst
4 4 (6.78%) CRM Developer
4 4 (6.78%) Dynamics CRM Developer
4 4 (6.78%) Programmer
5 3 (5.08%) CRM Consultant
5 3 (5.08%) Dynamics CRM Consultant
5 3 (5.08%) Microsoft CRM Consultant
5 3 (5.08%) Project Manager
5 3 (5.08%) Test Analyst
6 2 (3.39%) CRM Solutions Architect
6 2 (3.39%) Dynamics CRM Architect
6 2 (3.39%) Office 365 Developer
Libraries, Frameworks & Software Standards
1 12 (20.34%) .NET
2 7 (11.86%) ASP.NET
3 5 (8.47%) HTML
4 4 (6.78%) ASP.NET Web API
4 4 (6.78%) JSON
4 4 (6.78%) JSON Schema
4 4 (6.78%) REST
4 4 (6.78%) SOAP
4 4 (6.78%) WCF
4 4 (6.78%) XML
4 4 (6.78%) XSD
5 3 (5.08%) AngularJS
5 3 (5.08%) CSS
5 3 (5.08%) HTML5
6 2 (3.39%) ASP.NET MVC
6 2 (3.39%) LESS
6 2 (3.39%) Node.js
6 2 (3.39%) OAuth
6 2 (3.39%) Sass
6 2 (3.39%) Symfony
Miscellaneous
1 2 (3.39%) Analytical Skills
1 2 (3.39%) Linux Command Line
1 2 (3.39%) Self-Motivation
2 1 (1.69%) Enterprise Software
2 1 (1.69%) Public Cloud
2 1 (1.69%) Smart Meter
2 1 (1.69%) User Experience
Operating Systems
1 7 (11.86%) Windows
2 2 (3.39%) Linux
Processes & Methodologies
1 21 (35.59%) Agile Software Development
2 13 (22.03%) Business Analysis
3 10 (16.95%) ITIL
4 8 (13.56%) Migration
4 8 (13.56%) Workflow
5 7 (11.86%) Business Intelligence
5 7 (11.86%) Data Migration
5 7 (11.86%) ITIL V3
5 7 (11.86%) Project Management
6 6 (10.17%) Stakeholder Management
7 5 (8.47%) Integration Testing
7 5 (8.47%) Scrum
8 4 (6.78%) Acceptance Criteria
8 4 (6.78%) Creative Thinking
8 4 (6.78%) DevOps
8 4 (6.78%) SDLC
8 4 (6.78%) Service Delivery
9 3 (5.08%) IT Strategy
9 3 (5.08%) User Stories
9 3 (5.08%) Waterfall
Programming Languages
1 12 (20.34%) C#
2 10 (16.95%) SQL
3 7 (11.86%) JavaScript
4 3 (5.08%) Python
5 2 (3.39%) Bash Shell
5 2 (3.39%) PHP
5 2 (3.39%) PowerShell
6 1 (1.69%) Go
6 1 (1.69%) T-SQL
Qualifications
1 2 (3.39%) BPSS Clearance
1 2 (3.39%) Security Cleared
2 1 (1.69%) APMP
2 1 (1.69%) Degree
2 1 (1.69%) ISEB
2 1 (1.69%) ISTQB
2 1 (1.69%) PRINCE2 Certification
2 1 (1.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (10.17%) GDPR
2 1 (1.69%) GCP
2 1 (1.69%) QA
System Software
1 7 (11.86%) Active Directory
Systems Management
1 1 (1.69%) Kubernetes
1 1 (1.69%) Systems Management Server (SMS)
Vendors
1 28 (47.46%) Microsoft
2 8 (13.56%) Remedy
3 7 (11.86%) BMC
4 4 (6.78%) SAP
5 3 (5.08%) Salesforce.com
5 3 (5.08%) Sitecore
6 2 (3.39%) Atlassian
6 2 (3.39%) Zend
7 1 (1.69%) hybris
7 1 (1.69%) IBM
7 1 (1.69%) Oracle