Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 33 16 20
Rank change year-on-year -17 +4 +11
Contract jobs citing CRM 65 123 91
As % of all contract IT jobs advertised in Birmingham 4.16% 8.03% 6.70%
As % of the Processes & Methodologies category 5.14% 9.82% 8.83%
Number of daily rates quoted 53 58 59
Birmingham median daily rate £400 £425 £410
Median daily rate % change year-on-year -5.88% +3.66% +2.50%
10th Percentile £300 £303 £268
90th Percentile £493 £575 £558
West Midlands median daily rate £425 £398 £420
% change year-on-year +6.92% -5.36% +5.00%
Number of hourly rates quoted 0 3 0
Birmingham median hourly rate - £17.50 -
West Midlands median hourly rate £32.50 £15.50 £19.00
% change year-on-year +109.68% -18.42% -6.17%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1264 1252 1031
As % of all contract IT jobs advertised in Birmingham 80.87% 81.72% 75.86%
Number of daily rates quoted 932 805 640
Birmingham median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +4.02%
10th Percentile £231 £243 £225
90th Percentile £525 £550 £500
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 18 28 35
Birmingham median hourly rate £16.75 £17.25 £17.50
Median hourly rate % change year-on-year -2.90% -1.43% -12.50%
10th Percentile £12.30 £10.84 £10.17
90th Percentile £46.40 £30.33 £43.75
West Midlands median hourly rate £25.00 £17.75 £20.00
% change year-on-year +40.85% -11.25% -

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 6 months to 18 November 2017.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

For the 6 months to 18 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for CRM.

1 35 (53.85%) Dynamics CRM
2 29 (44.62%) Microsoft
3 18 (27.69%) Finance
3 18 (27.69%) Agile Software Development
4 15 (23.08%) .NET
5 13 (20.00%) Test Automation
6 12 (18.46%) User Stories
6 12 (18.46%) Project Management
7 10 (15.38%) Microsoft Azure
8 9 (13.85%) Team Foundation Server
8 9 (13.85%) Integration Testing
8 9 (13.85%) SAP
9 8 (12.31%) SQL
9 8 (12.31%) Stakeholder Management
9 8 (12.31%) SQL Server Integration Services
10 7 (10.77%) Dynamics AX
10 7 (10.77%) C#
10 7 (10.77%) SQL Server
10 7 (10.77%) Visual Studio Team System
11 6 (9.23%) Office 365
11 6 (9.23%) User Experience
11 6 (9.23%) Dynamics 365
11 6 (9.23%) JavaScript
11 6 (9.23%) Migration
11 6 (9.23%) Test Scripting
11 6 (9.23%) Retail
12 5 (7.69%) Business Analysis
12 5 (7.69%) Data Migration
12 5 (7.69%) Marketing
12 5 (7.69%) Validation

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.69%) SharePoint
2 2 (3.08%) SharePoint 2010
3 1 (1.54%) Apache
3 1 (1.54%) BizTalk Server
3 1 (1.54%) SharePoint 2013
Applications
1 3 (4.62%) Microsoft Office
Business Applications
1 35 (53.85%) Dynamics CRM
2 7 (10.77%) Dynamics AX
3 3 (4.62%) Maximo
3 3 (4.62%) SAP CRM
4 2 (3.08%) Dynamics NAV
4 2 (3.08%) TRIRIGA
5 1 (1.54%) SAP Hybris
Cloud Services
1 10 (15.38%) Microsoft Azure
2 6 (9.23%) Dynamics 365
2 6 (9.23%) Office 365
3 1 (1.54%) Amazon AWS
3 1 (1.54%) Azure Active Directory
3 1 (1.54%) PaaS
3 1 (1.54%) SaaS
Communications & Networking
1 1 (1.54%) SAN
1 1 (1.54%) VPN
Database & Business Intelligence
1 8 (12.31%) SQL Server Integration Services
2 7 (10.77%) SQL Server
3 3 (4.62%) SQL Server Analysis Services
3 3 (4.62%) SQL Server Reporting Services
4 2 (3.08%) Data Warehouse
4 2 (3.08%) SQL Server 2012
4 2 (3.08%) SQL Server 2014
5 1 (1.54%) SQL Server 2016
Development Applications
1 9 (13.85%) Team Foundation Server
2 7 (10.77%) Visual Studio Team System
3 3 (4.62%) JIRA
4 1 (1.54%) Git (software)
4 1 (1.54%) Visual Studio
General
1 18 (27.69%) Finance
2 6 (9.23%) Retail
3 5 (7.69%) Marketing
4 2 (3.08%) Advertising
5 1 (1.54%) Manufacturing
Job Titles
1 17 (26.15%) Analyst
1 17 (26.15%) Developer
2 8 (12.31%) Consultant
2 8 (12.31%) CRM Consultant
2 8 (12.31%) Test Analyst
3 5 (7.69%) Architect
3 5 (7.69%) Business Analyst
3 5 (7.69%) CRM Analyst
3 5 (7.69%) Front End Developer (Client-Side Developer)
3 5 (7.69%) Functional Consultant
3 5 (7.69%) Microsoft Developer
3 5 (7.69%) Portal Developer
3 5 (7.69%) Project Manager
4 4 (6.15%) CRM Business Analyst
4 4 (6.15%) CRM Developer
4 4 (6.15%) CRM Manager
4 4 (6.15%) Dynamics AX Developer
4 4 (6.15%) Dynamics CRM Consultant
4 4 (6.15%) Dynamics CRM Developer
4 4 (6.15%) Microsoft Engineer
Libraries, Frameworks & Software Standards
1 15 (23.08%) .NET
2 5 (7.69%) CSS
2 5 (7.69%) Web Services
3 4 (6.15%) HTML
4 3 (4.62%) HTML5
5 2 (3.08%) AngularJS
5 2 (3.08%) ASP.NET
5 2 (3.08%) LINQ
6 1 (1.54%) .NET Framework
6 1 (1.54%) ASP.NET MVC
6 1 (1.54%) ASP.NET MVC 5
6 1 (1.54%) Middleware
6 1 (1.54%) OAuth2
6 1 (1.54%) REST
6 1 (1.54%) XML
Miscellaneous
1 6 (9.23%) User Experience
2 3 (4.62%) EPoS
3 2 (3.08%) AS400
3 2 (3.08%) Data Centre
3 2 (3.08%) Greenfield Project
4 1 (1.54%) Analytical Skills
4 1 (1.54%) Management Information System
Operating Systems
1 4 (6.15%) Windows
2 1 (1.54%) Linux
2 1 (1.54%) Unix
Processes & Methodologies
1 18 (27.69%) Agile Software Development
2 13 (20.00%) Test Automation
3 12 (18.46%) Project Management
3 12 (18.46%) User Stories
4 9 (13.85%) Integration Testing
5 8 (12.31%) Stakeholder Management
6 6 (9.23%) Migration
6 6 (9.23%) Test Scripting
7 5 (7.69%) Business Analysis
7 5 (7.69%) Data Migration
7 5 (7.69%) Front End Development
7 5 (7.69%) Mentoring
7 5 (7.69%) MVC
7 5 (7.69%) Scenario Testing
7 5 (7.69%) Validation
8 4 (6.15%) Business Intelligence
8 4 (6.15%) ERP
8 4 (6.15%) SDLC
8 4 (6.15%) Test Strategy
8 4 (6.15%) Waterfall
Programming Languages
1 8 (12.31%) SQL
2 7 (10.77%) C#
3 6 (9.23%) JavaScript
4 2 (3.08%) PowerShell
4 2 (3.08%) RPG
4 2 (3.08%) TypeScript
5 1 (1.54%) Java
5 1 (1.54%) T-SQL
Qualifications
1 3 (4.62%) ISEB
1 3 (4.62%) ISTQB
2 1 (1.54%) ISEB Practitioner
2 1 (1.54%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (3.08%) COBIT
1 2 (3.08%) QA
2 1 (1.54%) PMO
System Software
1 1 (1.54%) Active Directory
1 1 (1.54%) Virtual Machines
1 1 (1.54%) VMware Infrastructure
Vendors
1 29 (44.62%) Microsoft
2 9 (13.85%) SAP
3 2 (3.08%) hybris
3 2 (3.08%) IBM
3 2 (3.08%) Salesforce.com
3 2 (3.08%) Serena
4 1 (1.54%) HP
4 1 (1.54%) Oracle
4 1 (1.54%) VMware