Period
to 19 January 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 37 19 23
Rank change year-on-year -18 +4 +4
Contract jobs citing CRM 78 99 77
As % of all contract IT jobs advertised in Birmingham 4.92% 7.08% 5.95%
As % of the Processes & Methodologies category 6.10% 8.83% 7.68%
Number of daily rates quoted 61 46 50
Birmingham median daily rate £425 £438 £425
Median daily rate % change year-on-year -2.86% +2.94% +16.44%
10th Percentile £320 £300 £249
90th Percentile £575 £581 £554
West Midlands median daily rate £428 £400 £425
% change year-on-year +6.88% -5.88% +9.68%
Number of hourly rates quoted 4 3 0
Birmingham median hourly rate £10.41 £17.50 -
Median hourly rate % change year-on-year -40.54% - -
West Midlands median hourly rate £12.42 £16.00 £19.00
% change year-on-year -22.38% -15.79% +8.57%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,279 1,121 1,002
As % of all contract IT jobs advertised in Birmingham 80.69% 80.19% 77.43%
Number of daily rates quoted 928 706 634
Birmingham median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +1.42%
10th Percentile £225 £250 £225
90th Percentile £538 £550 £522
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +4.17%
Number of hourly rates quoted 28 27 42
Birmingham median hourly rate £15.50 £17.00 £17.50
Median hourly rate % change year-on-year -8.82% -2.86% -13.58%
10th Percentile £9.31 £10.83 £10.64
90th Percentile £45.35 £31.21 £43.75
West Midlands median hourly rate £23.99 £21.22 £20.00
% change year-on-year +13.05% +6.10% -11.11%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 6 months to 19 January 2018.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

For the 6 months to 19 January 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for CRM.

1 51 (65.38%) Dynamics CRM
2 36 (46.15%) Microsoft
3 24 (30.77%) Agile Software Development
4 22 (28.21%) Finance
5 20 (25.64%) .NET
6 14 (17.95%) Test Automation
6 14 (17.95%) User Stories
6 14 (17.95%) Dynamics 365
7 11 (14.10%) Microsoft Azure
7 11 (14.10%) Project Management
7 11 (14.10%) SQL
7 11 (14.10%) Stakeholder Management
8 10 (12.82%) Migration
8 10 (12.82%) Integration Testing
9 8 (10.26%) SQL Server Integration Services
9 8 (10.26%) SQL Server
9 8 (10.26%) Windows
9 8 (10.26%) Data Migration
10 7 (8.97%) Test Scripting
10 7 (8.97%) User Experience
10 7 (8.97%) ERP
10 7 (8.97%) SAP
11 6 (7.69%) C#
11 6 (7.69%) JavaScript
11 6 (7.69%) Active Directory
11 6 (7.69%) Dynamics AX
11 6 (7.69%) Business Analysis
11 6 (7.69%) Front End Development
12 5 (6.41%) Test Strategy
12 5 (6.41%) Mentoring

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.41%) BizTalk Server
2 4 (5.13%) SharePoint
3 3 (3.85%) CMS
4 1 (1.28%) Apache
4 1 (1.28%) Confluence
4 1 (1.28%) Mule
4 1 (1.28%) SharePoint 2010
Applications
1 2 (2.56%) Microsoft Office
Business Applications
1 51 (65.38%) Dynamics CRM
2 6 (7.69%) Dynamics AX
3 4 (5.13%) assyst
3 4 (5.13%) Remedy ITSM
4 1 (1.28%) Maximo
4 1 (1.28%) Scribe Insight
Cloud Services
1 14 (17.95%) Dynamics 365
2 11 (14.10%) Microsoft Azure
3 4 (5.13%) Office 365
4 2 (2.56%) SaaS
5 1 (1.28%) Amazon AWS
5 1 (1.28%) Azure Active Directory
5 1 (1.28%) Google Analytics
5 1 (1.28%) IaaS
5 1 (1.28%) PaaS
5 1 (1.28%) Scribe Online
Communications & Networking
1 1 (1.28%) SAN
1 1 (1.28%) VPN
Database & Business Intelligence
1 8 (10.26%) SQL Server
1 8 (10.26%) SQL Server Integration Services
2 4 (5.13%) SQL Server Reporting Services
3 2 (2.56%) Data Warehouse
3 2 (2.56%) SQL Server 2008
4 1 (1.28%) SQL Server 2016
4 1 (1.28%) SQL Server Analysis Services
Development Applications
1 4 (5.13%) JIRA
1 4 (5.13%) Team Foundation Server
1 4 (5.13%) Visual Studio Team System
2 2 (2.56%) Visual Studio
3 1 (1.28%) Git (software)
3 1 (1.28%) HP UFT
3 1 (1.28%) Selenium
General
1 22 (28.21%) Finance
2 4 (5.13%) Marketing
2 4 (5.13%) Retail
3 2 (2.56%) Advertising
4 1 (1.28%) Manufacturing
Job Titles
1 22 (28.21%) Developer
2 15 (19.23%) Analyst
3 11 (14.10%) Architect
4 10 (12.82%) Consultant
4 10 (12.82%) CRM Developer
5 9 (11.54%) CRM Consultant
6 7 (8.97%) Dynamics CRM Developer
7 6 (7.69%) Business Analyst
7 6 (7.69%) Front End Developer (Client-Side Developer)
7 6 (7.69%) Portal Developer
7 6 (7.69%) Solutions Architect
8 5 (6.41%) Dynamics CRM Consultant
8 5 (6.41%) Microsoft CRM Consultant
8 5 (6.41%) Microsoft Developer
9 4 (5.13%) .NET Developer
9 4 (5.13%) CRM Business Analyst
9 4 (5.13%) Dynamics AX Developer
9 4 (5.13%) Microsoft Consultant
9 4 (5.13%) Project Manager
9 4 (5.13%) Test Analyst
Libraries, Frameworks & Software Standards
1 20 (25.64%) .NET
2 5 (6.41%) ASP.NET
2 5 (6.41%) CSS
2 5 (6.41%) Web Services
3 4 (5.13%) HTML
4 3 (3.85%) AngularJS
4 3 (3.85%) HTML5
5 1 (1.28%) .NET Framework
5 1 (1.28%) ASP.NET MVC
5 1 (1.28%) ASP.NET MVC 5
5 1 (1.28%) COM
5 1 (1.28%) LINQ
5 1 (1.28%) Middleware
Miscellaneous
1 7 (8.97%) User Experience
2 3 (3.85%) EPoS
3 2 (2.56%) Analytical Skills
3 2 (2.56%) AS400
3 2 (2.56%) Greenfield Project
4 1 (1.28%) Computer Science
4 1 (1.28%) Data Centre
4 1 (1.28%) Data Structures
4 1 (1.28%) Management Information System
Operating Systems
1 8 (10.26%) Windows
2 1 (1.28%) Linux
2 1 (1.28%) Unix
Processes & Methodologies
1 24 (30.77%) Agile Software Development
2 14 (17.95%) Test Automation
2 14 (17.95%) User Stories
3 11 (14.10%) Project Management
3 11 (14.10%) Stakeholder Management
4 10 (12.82%) Integration Testing
4 10 (12.82%) Migration
5 8 (10.26%) Data Migration
6 7 (8.97%) ERP
6 7 (8.97%) Test Scripting
7 6 (7.69%) Business Analysis
7 6 (7.69%) Front End Development
8 5 (6.41%) ITIL
8 5 (6.41%) Mentoring
8 5 (6.41%) MVC
8 5 (6.41%) Scenario Testing
8 5 (6.41%) Test Strategy
8 5 (6.41%) Validation
9 4 (5.13%) ITIL V3
10 3 (3.85%) Continuous Improvement
Programming Languages
1 11 (14.10%) SQL
2 6 (7.69%) C#
2 6 (7.69%) JavaScript
3 3 (3.85%) TypeScript
4 2 (2.56%) RPG
4 2 (2.56%) T-SQL
5 1 (1.28%) Java
Qualifications
1 4 (5.13%) Degree
2 1 (1.28%) Computer Science Degree
2 1 (1.28%) ISEB
2 1 (1.28%) ISEB Practitioner
2 1 (1.28%) ISTQB
2 1 (1.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (3.85%) QA
2 1 (1.28%) PMO
System Software
1 6 (7.69%) Active Directory
2 1 (1.28%) Virtual Machines
2 1 (1.28%) VMware Infrastructure
Vendors
1 36 (46.15%) Microsoft
2 7 (8.97%) SAP
3 4 (5.13%) BMC
3 4 (5.13%) Remedy
4 2 (2.56%) Capita
4 2 (2.56%) Serena
5 1 (1.28%) Epicor
5 1 (1.28%) Google
5 1 (1.28%) HP
5 1 (1.28%) Oracle
5 1 (1.28%) Salesforce.com
5 1 (1.28%) VMware