The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
West Midlands / Birmingham
Rank 23 41 16
Rank change year-on-year +18 -25  
Contract jobs citing CRM 36 19 49
As % of all contract IT jobs advertised in Birmingham 5.63% 2.96% 6.98%
As % of the Processes & Methodologies category 6.98% 3.66% 9.18%
Number of daily rates quoted 21 14 33
Median daily rate £425 £390 £375
Median daily rate % change year-on-year +8.97% +4.00%  
90% offered a daily rate of more than £220 £250 £300
10% offered a daily rate of more than £475 £555 £545
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Birmingham
Contract job vacancies with a requirement for process and methodology skills 516 519 534
As % of all contract IT job vacancies advertised in Birmingham 80.75% 80.84% 76.07%
Number of daily rates quoted 347 323 333
Median daily rate £425 £388 £375
Median daily rate % change year-on-year +9.67% +3.33%  
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £513 £525 £501
UK excluding London median daily rate £410 £400 £399
% change year-on-year +2.50% +0.29%  
Number of hourly rates quoted 9 16 18
Median hourly rate £14.63 £13.25 £22.50
Median hourly rate % change year-on-year +10.37% -41.11%  
90% offered a hourly rate of more than £12.00 £9.44 £8.78
10% offered a hourly rate of more than £39.25 £40.00 £26.00
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

CRM
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Birmingham

CRM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Birmingham.

Contractor daily rate trend for CRM in Birmingham

CRM
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing CRM in Birmingham over the 3 months to 23 March 2017.

Contractor daily rate histogram for CRM in Birmingham

CRM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in Birmingham.

Contractor hourly rate trend for CRM in Birmingham

CRM
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for CRM.

1 65 (74.71%) Microsoft
2 63 (72.41%) Dynamics CRM
3 60 (68.97%) Agile Software Development
4 37 (42.53%) .NET
5 31 (35.63%) JavaScript
6 30 (34.48%) Visual Studio
7 28 (32.18%) .NET Framework
7 28 (32.18%) WCF
8 27 (31.03%) Visual Studio Team System
8 27 (31.03%) ASP.NET Web API
8 27 (31.03%) CSS
8 27 (31.03%) HTML
9 18 (20.69%) Finance
10 16 (18.39%) Security Cleared
11 15 (17.24%) SC Cleared
11 15 (17.24%) Microsoft Azure
11 15 (17.24%) Business Development
12 14 (16.09%) Scrum
13 11 (12.64%) Dynamics AX
13 11 (12.64%) SharePoint
14 10 (11.49%) BizTalk Server
15 9 (10.34%) Manufacturing
15 9 (10.34%) DV Cleared
15 9 (10.34%) Public Cloud
15 9 (10.34%) SDLC
16 8 (9.20%) Marketing
17 7 (8.05%) Project Management
17 7 (8.05%) Data Modelling
17 7 (8.05%) Management Information System
17 7 (8.05%) Team Foundation Server

CRM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.64%) SharePoint
2 10 (11.49%) BizTalk Server
3 2 (2.30%) Exchange Server 2007
3 2 (2.30%) MS Exchange
4 1 (1.15%) SAS
Applications
1 5 (5.75%) MS Excel
2 1 (1.15%) MS Office
2 1 (1.15%) MS PowerPoint
2 1 (1.15%) MS Visio
Business Applications
1 63 (72.41%) Dynamics CRM
2 11 (12.64%) Dynamics AX
3 2 (2.30%) SAP CRM
3 2 (2.30%) SAP IS-U
3 2 (2.30%) Sentinel
Cloud Services
1 15 (17.24%) Microsoft Azure
2 4 (4.60%) Amazon AWS
2 4 (4.60%) IaaS
2 4 (4.60%) PaaS
2 4 (4.60%) SaaS
3 2 (2.30%) Office 365
Communications & Networking
1 2 (2.30%) WebEx
2 1 (1.15%) BIG-IP
2 1 (1.15%) CTI
2 1 (1.15%) DHCP
2 1 (1.15%) DNS
2 1 (1.15%) Ethernet
2 1 (1.15%) Firewall
2 1 (1.15%) Network Security
2 1 (1.15%) Wireless
Database & Business Intelligence
1 5 (5.75%) EDRMS
2 1 (1.15%) BusinessObjects
2 1 (1.15%) Data Mart
2 1 (1.15%) Data Warehouse
2 1 (1.15%) DB2
2 1 (1.15%) Informix
2 1 (1.15%) RDBMS
2 1 (1.15%) Relational Database
2 1 (1.15%) SQL Server
2 1 (1.15%) SQL Server 2008
2 1 (1.15%) SQL Server Reporting Services
Development Applications
1 30 (34.48%) Visual Studio
2 27 (31.03%) Visual Studio Team System
3 7 (8.05%) Team Foundation Server
4 1 (1.15%) Selenium
4 1 (1.15%) SpecFlow
General
1 18 (20.69%) Finance
2 9 (10.34%) Manufacturing
3 8 (9.20%) Marketing
4 4 (4.60%) Advertising
5 2 (2.30%) Telecoms
6 1 (1.15%) Banking
6 1 (1.15%) Billing
6 1 (1.15%) Dutch Language
6 1 (1.15%) Financial Institution
6 1 (1.15%) Retail
Job Titles
1 37 (42.53%) Developer
2 35 (40.23%) CRM Developer
3 28 (32.18%) Dynamics CRM Developer
4 23 (26.44%) Architect
5 17 (19.54%) Microsoft Developer
6 12 (13.79%) CRM Architect
7 9 (10.34%) Dynamics AX Architect
8 8 (9.20%) Consultant
8 8 (9.20%) Dynamics CRM Architect
9 6 (6.90%) CRM Consultant
10 5 (5.75%) Analyst
10 5 (5.75%) Applications Support
10 5 (5.75%) Dynamics CRM Consultant
11 4 (4.60%) Head of Application Development
11 4 (4.60%) Head of Applications
11 4 (4.60%) Head of Development
11 4 (4.60%) Head of Support
12 3 (3.45%) Functional Consultant
12 3 (3.45%) Senior Developer
13 2 (2.30%) Information Manager
Libraries, Frameworks & Software Standards
1 37 (42.53%) .NET
2 28 (32.18%) .NET Framework
2 28 (32.18%) WCF
3 27 (31.03%) ASP.NET Web API
3 27 (31.03%) CSS
3 27 (31.03%) HTML
4 3 (3.45%) ASP.NET
5 1 (1.15%) ASP.NET MVC 5
5 1 (1.15%) Entity Framework
5 1 (1.15%) Microsoft Enterprise Library
5 1 (1.15%) Middleware
5 1 (1.15%) Visualforce
Miscellaneous
1 9 (10.34%) Public Cloud
2 7 (8.05%) Analytical Skills
2 7 (8.05%) Management Information System
3 5 (5.75%) User Experience
4 3 (3.45%) Data Centre
5 2 (2.30%) Data Protection Act
6 1 (1.15%) Client/Server
6 1 (1.15%) Computer Science
6 1 (1.15%) Enterprise Software
6 1 (1.15%) EPoS
6 1 (1.15%) Mainframe
Operating Systems
1 2 (2.30%) Windows
1 2 (2.30%) Windows 7
Processes & Methodologies
1 60 (68.97%) Agile Software Development
2 15 (17.24%) Business Development
3 14 (16.09%) Scrum
4 9 (10.34%) SDLC
5 7 (8.05%) Data Modelling
5 7 (8.05%) Project Management
6 6 (6.90%) Business Intelligence
6 6 (6.90%) Customer Requirements
6 6 (6.90%) Data Management
6 6 (6.90%) Service Management
6 6 (6.90%) Workflow
7 5 (5.75%) Case Management
7 5 (5.75%) Change Management
7 5 (5.75%) Cybersecurity
7 5 (5.75%) IT Strategy
7 5 (5.75%) Migration
7 5 (5.75%) Open Source
8 4 (4.60%) ERP
8 4 (4.60%) SOA
8 4 (4.60%) TOGAF
Programming Languages
1 31 (35.63%) JavaScript
2 6 (6.90%) C#
2 6 (6.90%) Java
3 5 (5.75%) Python
3 5 (5.75%) Ruby
3 5 (5.75%) Scala
4 3 (3.45%) C
5 2 (2.30%) SQL
6 1 (1.15%) Apex Code
6 1 (1.15%) PowerShell
Qualifications
1 16 (18.39%) Security Cleared
2 15 (17.24%) SC Cleared
3 9 (10.34%) DV Cleared
4 5 (5.75%) Microsoft Certification
5 2 (2.30%) CEH
5 2 (2.30%) CISM
5 2 (2.30%) CISMP
5 2 (2.30%) CISSP
5 2 (2.30%) CRISC
5 2 (2.30%) ITIL Certification
6 1 (1.15%) BPSS Clearance
6 1 (1.15%) Degree
6 1 (1.15%) ISEB
6 1 (1.15%) ISTQB
6 1 (1.15%) MCP
6 1 (1.15%) MCSE
6 1 (1.15%) MOS
Quality Assurance & Compliance
1 3 (3.45%) QA
2 2 (2.30%) Cyber Essentials
2 2 (2.30%) Cyber Essentials PLUS
2 2 (2.30%) GPG13
2 2 (2.30%) HMG Security Policy Framework
2 2 (2.30%) ISO/IEC 27001
2 2 (2.30%) PCI DSS
2 2 (2.30%) RMADS
3 1 (1.15%) Basel II
System Software
1 2 (2.30%) Active Directory
Vendors
1 65 (74.71%) Microsoft
2 5 (5.75%) Oracle
3 4 (4.60%) SAP
4 3 (3.45%) Salesforce.com
5 2 (2.30%) Cisco
5 2 (2.30%) ServiceNow
6 1 (1.15%) Brocade
6 1 (1.15%) Cincom
6 1 (1.15%) Cognos
6 1 (1.15%) Equitrac
6 1 (1.15%) F5
6 1 (1.15%) IBM
6 1 (1.15%) Infoblox
6 1 (1.15%) Informatica
6 1 (1.15%) Meru Networks
6 1 (1.15%) Netezza
6 1 (1.15%) Teradata