Period
to 24 November 2017

The median contractor rate for a Technical Support was £150 per day in advertised job vacancies in Birmingham during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
West Midlands > Birmingham
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 95 97 84
Rank change year-on-year +2 -13 0
Contract jobs requiring a Technical Support 2 5 2
As % of all contract IT jobs advertised in Birmingham 0.12% 0.33% 0.14%
As % of the Job Titles category 0.13% 0.34% 0.15%
Number of daily rates quoted 1 0 1
Birmingham median daily rate £150 - £140
West Midlands median daily rate £253 £160 £140
% change year-on-year +57.81% +14.29% -37.78%
Number of hourly rates quoted 0 2 0
Birmingham median hourly rate - £13.75 -
West Midlands median hourly rate - £13.00 £24.50
% change year-on-year - -46.94% +29.19%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1524 1458 1322
% of contract IT jobs with a recognized job title 94.78% 96.17% 95.59%
Number of daily rates quoted 1082 930 830
Birmingham median daily rate £395 £395 £375
Median daily rate % change year-on-year - +5.33% +7.14%
10th Percentile £216 £225 £213
90th Percentile £525 £550 £513
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 45 52 65
Birmingham median hourly rate £14.22 £14.75 £15.00
Median hourly rate % change year-on-year -3.63% -1.67% +8.15%
10th Percentile £8.39 £10.29 £10.73
90th Percentile £39.50 £27.42 £42.25
West Midlands median hourly rate £17.38 £15.21 £17.00
% change year-on-year +14.22% -10.51% +5.20%

Technical Support
Job Vacancy Trend in Birmingham

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Technical Support in Birmingham

Technical Support
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in Birmingham.

Contractor daily rate trend for Technical Support in Birmingham

Technical Support
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in Birmingham.

Contractor hourly rate trend for Technical Support in Birmingham

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 24 November 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring Technical Support in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) DNS
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) VMware
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows Server 2012
1 2 (100.00%) Windows Server
2 1 (50.00%) Converged Infrastructure
2 1 (50.00%) Service Delivery
2 1 (50.00%) Change Management
2 1 (50.00%) Firewall
2 1 (50.00%) Back Office
2 1 (50.00%) Hyper-V
2 1 (50.00%) Veeam
2 1 (50.00%) SolarWinds
2 1 (50.00%) Bash Shell
2 1 (50.00%) Apple iOS
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) Windows 8
2 1 (50.00%) PKI
2 1 (50.00%) WSUS
2 1 (50.00%) Wiki
2 1 (50.00%) Problem Management
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) PowerShell
2 1 (50.00%) Android
2 1 (50.00%) HP
2 1 (50.00%) SAN

Technical Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Exchange Server 2010
1 1 (50.00%) MS Exchange
Applications
1 1 (50.00%) Microsoft Office
Communications & Networking
1 2 (100.00%) DNS
2 1 (50.00%) DHCP
2 1 (50.00%) Firewall
2 1 (50.00%) SAN
2 1 (50.00%) TCP/IP
2 1 (50.00%) VPN
General
1 1 (50.00%) Back Office
Miscellaneous
1 1 (50.00%) PKI
1 1 (50.00%) Wiki
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows Server 2012
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
2 1 (50.00%) Linux
2 1 (50.00%) Windows 8
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Windows XP
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Change Management
2 1 (50.00%) Converged Infrastructure
2 1 (50.00%) Problem Management
2 1 (50.00%) Service Delivery
Programming Languages
1 1 (50.00%) Bash Shell
1 1 (50.00%) PowerShell
1 1 (50.00%) SQL
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
2 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) WSUS
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware
2 1 (50.00%) HP
2 1 (50.00%) IBM
2 1 (50.00%) SolarWinds
2 1 (50.00%) Sophos
2 1 (50.00%) Veeam