Technical Support Jobs in Birmingham

Technical Support
West Midlands > Birmingham

The median Technical Support salary in Birmingham is £31,000 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 111 131 140
Rank change year-on-year +20 +9 +38
Permanent jobs requiring a Technical Support 3 16 2
As % of all permanent jobs advertised in Birmingham 0.20% 0.59% 0.10%
As % of the Job Titles category 0.22% 0.62% 0.11%
Number of salaries quoted 3 12 2
10th Percentile - £28,450 -
25th Percentile £27,500 £34,375 £34,250
Median annual salary (50th Percentile) £31,000 £35,000 £34,500
Median % change year-on-year -11.43% +1.45% +11.29%
75th Percentile £34,500 £47,500 £34,750
90th Percentile - - -
West Midlands median annual salary £31,335 £35,000 £31,000
% change year-on-year -10.47% +12.90% +5.98%

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 1,382 2,571 1,859
% of permanent jobs with a recognized job title 94.40% 94.31% 93.51%
Number of salaries quoted 798 2,098 1,426
10th Percentile £32,500 £31,250 £31,250
25th Percentile £42,500 £40,991 £42,500
Median annual salary (50th Percentile) £55,900 £55,000 £55,000
Median % change year-on-year +1.64% - -
75th Percentile £68,750 £69,914 £71,250
90th Percentile £85,000 £84,964 £82,500
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Technical Support
Job Vacancy Trend in Birmingham

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Technical Support in Birmingham

Technical Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Technical Support in Birmingham.

Salary trend for Technical Support in Birmingham

Technical Support Skill Set
Top 19 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 6 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Technical Support in the job title.

1 3 (100.00%) Social Skills
2 2 (66.67%) Decision-Making
2 2 (66.67%) Self-Motivation
2 2 (66.67%) C++
2 2 (66.67%) Microscopy
2 2 (66.67%) Master's Degree
2 2 (66.67%) Linux
2 2 (66.67%) Python
2 2 (66.67%) PhD
2 2 (66.67%) Degree
2 2 (66.67%) Physics
2 2 (66.67%) Use Case
3 1 (33.33%) SaaS
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Analytical Skills
3 1 (33.33%) Service Management
3 1 (33.33%) Analytical Mindset
3 1 (33.33%) ITIL
3 1 (33.33%) Customer Experience

Technical Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) SaaS
General
1 3 (100.00%) Social Skills
2 1 (33.33%) Analytical Skills
Miscellaneous
1 2 (66.67%) Self-Motivation
2 1 (33.33%) Analytical Mindset
Operating Systems
1 2 (66.67%) Linux
Processes & Methodologies
1 2 (66.67%) Decision-Making
1 2 (66.67%) Microscopy
1 2 (66.67%) Physics
1 2 (66.67%) Use Case
2 1 (33.33%) Customer Experience
2 1 (33.33%) ITIL
2 1 (33.33%) Root Cause Analysis
2 1 (33.33%) Service Management
Programming Languages
1 2 (66.67%) C++
1 2 (66.67%) Python
Qualifications
1 2 (66.67%) Degree
1 2 (66.67%) Master's Degree
1 2 (66.67%) PhD