Period
to 21 July 2017

The median annual salary for a Technical Support was £30,000 in advertised job vacancies in Birmingham during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
West Midlands > Birmingham
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 182 196 175
Rank change year-on-year +14 -21 -16
Permanent jobs requiring a Technical Support 11 25 16
As % of all permanent IT jobs advertised in Birmingham 0.28% 0.52% 0.41%
As % of the Job Titles category 0.29% 0.54% 0.42%
Number of salaries quoted 9 20 17
Birmingham median annual salary £30,000 £27,500 £28,500
Median salary % change year-on-year +9.09% -3.51% -14.93%
10th Percentile £21,250 £21,850 £20,750
90th Percentile £42,600 £33,000 £38,800
West Midlands median annual salary £26,500 £27,500 £26,500
% change year-on-year -3.64% +3.77% -6.19%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 3730 4609 3765
As % of all permanent IT job vacancies advertised in Birmingham 96.43% 95.60% 96.99%
Number of salaries quoted 3111 3472 3105
Birmingham median annual salary £42,500 £42,500 £42,500
10th Percentile £26,250 £25,000 £25,750
90th Percentile £63,750 £68,750 £68,750
West Midlands median annual salary £40,000 £40,000 £40,000

Technical Support
Job Vacancy Trend in Birmingham

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Technical Support in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Birmingham.

Salary trend for Technical Support in Birmingham

Technical Support
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Technical Support in Birmingham over the 6 months to 21 July 2017.

Salary histogram for Technical Support in Birmingham

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 21 July 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support in the job title.

1 7 (63.64%) Windows
2 6 (54.55%) VMware
2 6 (54.55%) VMware Infrastructure
3 5 (45.45%) Cisco
3 5 (45.45%) Microsoft
3 5 (45.45%) SAN
4 4 (36.36%) Citrix
4 4 (36.36%) Microsoft Office
4 4 (36.36%) NAS
4 4 (36.36%) XenApp
4 4 (36.36%) Windows 7
4 4 (36.36%) Windows 10
5 3 (27.27%) Data Centre
5 3 (27.27%) Office 365
5 3 (27.27%) MCP
5 3 (27.27%) MS Exchange
6 2 (18.18%) Brocade
6 2 (18.18%) Incident Management
6 2 (18.18%) VLAN
6 2 (18.18%) Degree
6 2 (18.18%) Computer Science
6 2 (18.18%) Fat Client
6 2 (18.18%) SCCM
6 2 (18.18%) Retail
6 2 (18.18%) NetBackup
6 2 (18.18%) Disaster Recovery
6 2 (18.18%) Firewall
6 2 (18.18%) Wyse
6 2 (18.18%) Finance
6 2 (18.18%) Windows XP

Technical Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) MS Exchange
2 2 (18.18%) Exchange Server 2010
3 1 (9.09%) Blackberry Enterprise Server
Applications
1 4 (36.36%) Microsoft Office
Business Applications
1 1 (9.09%) Northgate Housing
Cloud Services
1 3 (27.27%) Office 365
2 1 (9.09%) Microsoft Azure
Communications & Networking
1 5 (45.45%) SAN
2 4 (36.36%) NAS
3 2 (18.18%) Firewall
3 2 (18.18%) LAN
3 2 (18.18%) Structured Cabling
3 2 (18.18%) TCP/IP
3 2 (18.18%) VLAN
4 1 (9.09%) FTP
4 1 (9.09%) VoIP
4 1 (9.09%) Wi-Fi
Database & Business Intelligence
1 2 (18.18%) Oracle Database
1 2 (18.18%) Oracle Exadata
2 1 (9.09%) SQL Server
General
1 2 (18.18%) Finance
1 2 (18.18%) Retail
2 1 (9.09%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (9.09%) Middleware
Miscellaneous
1 3 (27.27%) Data Centre
2 2 (18.18%) Computer Science
2 2 (18.18%) EMC VNX
2 2 (18.18%) Enterprise Storage
2 2 (18.18%) Fat Client
2 2 (18.18%) Thin Client
3 1 (9.09%) Blackberry
3 1 (9.09%) Smartphone
Operating Systems
1 7 (63.64%) Windows
2 4 (36.36%) Windows 10
2 4 (36.36%) Windows 7
3 2 (18.18%) Linux
3 2 (18.18%) Solaris
3 2 (18.18%) Windows 8
3 2 (18.18%) Windows Server 2003
3 2 (18.18%) Windows Server 2008
3 2 (18.18%) Windows XP
4 1 (9.09%) Unix
4 1 (9.09%) Windows Server
4 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 2 (18.18%) Business Intelligence
1 2 (18.18%) Data Protection
1 2 (18.18%) Disaster Recovery
1 2 (18.18%) High Availability
1 2 (18.18%) Incident Management
1 2 (18.18%) Project Management
1 2 (18.18%) Root Cause Analysis
1 2 (18.18%) Software Engineering
2 1 (9.09%) Change Control
2 1 (9.09%) Change Management
2 1 (9.09%) ERP
2 1 (9.09%) ITIL
2 1 (9.09%) People Management
2 1 (9.09%) PRINCE2
2 1 (9.09%) Reverse Engineering
2 1 (9.09%) Stakeholder Management
Programming Languages
1 1 (9.09%) Java
1 1 (9.09%) Korn
1 1 (9.09%) SQL
Qualifications
1 3 (27.27%) MCP
2 2 (18.18%) Computer Science Degree
2 2 (18.18%) Degree
3 1 (9.09%) MCSE
3 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) PMO
System Software
1 6 (54.55%) VMware Infrastructure
2 4 (36.36%) XenApp
3 2 (18.18%) BitLocker
3 2 (18.18%) Virtual Desktop
3 2 (18.18%) VMware ESXi
3 2 (18.18%) XenDesktop
3 2 (18.18%) XenServer
4 1 (9.09%) Hyper-V
Systems Management
1 2 (18.18%) HP Data Protector
1 2 (18.18%) NetBackup
1 2 (18.18%) Oracle ZFS
1 2 (18.18%) SCCM
1 2 (18.18%) Tivoli Storage Manager
1 2 (18.18%) vCenter Server
2 1 (9.09%) Backup Exec
2 1 (9.09%) Nagios
2 1 (9.09%) Netcool
2 1 (9.09%) Netcool/OMNIbus
2 1 (9.09%) SCOM
2 1 (9.09%) Tivoli
Vendors
1 6 (54.55%) VMware
2 5 (45.45%) Cisco
2 5 (45.45%) Microsoft
3 4 (36.36%) Citrix
4 2 (18.18%) 3PAR
4 2 (18.18%) Becrypt
4 2 (18.18%) Brocade
4 2 (18.18%) EMC
4 2 (18.18%) HP
4 2 (18.18%) IBM
4 2 (18.18%) NetApp
4 2 (18.18%) Oracle
4 2 (18.18%) Wyse
5 1 (9.09%) Northgate
5 1 (9.09%) SAP
5 1 (9.09%) ServiceNow
5 1 (9.09%) SolarWinds
5 1 (9.09%) Veeam
Birmingham, West Midlands (County)
Robert Walters
Salary: £20000 - £30000 per annum
Posted: 6 hours ago