The median annual salary for a Technical Support was £45,000 in advertised job vacancies in Birmingham during the 3 months to 26 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
West Midlands / Birmingham
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 120 134 124
Rank change year-on-year +14 -10  
Permanent jobs requiring a Technical Support 4 5 3
As % of all permanent IT jobs advertised in Birmingham 0.21% 0.20% 0.17%
As % of the Job Titles category 0.22% 0.21% 0.17%
Number of salaries quoted 2 5 3
Median salary £45,000 £26,198 £25,000
Median salary % change year-on-year +71.77% +4.79%  
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year +9.09% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1806 2343 1766
As % of all permanent IT job vacancies advertised in Birmingham 96.99% 94.90% 97.46%
Number of salaries quoted 1501 1762 1456
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Birmingham.

Salary trend for Technical Support in Birmingham

Technical Support
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Technical Support in Birmingham over the 3 months to 26 April 2017.

Salary histogram for Technical Support in Birmingham

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 26 April 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support in the job title.

1 3 (37.50%) Windows
1 3 (37.50%) Cisco
1 3 (37.50%) SAN
1 3 (37.50%) NAS
1 3 (37.50%) Windows Server
2 2 (25.00%) Oracle Database
2 2 (25.00%) Data Centre
2 2 (25.00%) EMC VNX
2 2 (25.00%) Oracle ZFS
2 2 (25.00%) 3PAR
2 2 (25.00%) Enterprise Storage
2 2 (25.00%) VMware ESXi
2 2 (25.00%) Oracle Exadata
2 2 (25.00%) High Availability
2 2 (25.00%) Root Cause Analysis
2 2 (25.00%) vCenter Server
2 2 (25.00%) HP Data Protector
2 2 (25.00%) Data Protection
2 2 (25.00%) VMware Infrastructure
2 2 (25.00%) Brocade
2 2 (25.00%) Incident Management
2 2 (25.00%) Degree
2 2 (25.00%) Computer Science
2 2 (25.00%) Finance
2 2 (25.00%) VMware
2 2 (25.00%) VMware ESX
2 2 (25.00%) NetBackup
2 2 (25.00%) Retail
2 2 (25.00%) Software Engineering
2 2 (25.00%) NetApp

Technical Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (25.00%) Microsoft Office
Business Applications
1 1 (12.50%) Northgate Housing
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 3 (37.50%) NAS
1 3 (37.50%) SAN
2 1 (12.50%) Firewall
2 1 (12.50%) FTP
2 1 (12.50%) TCP/IP
2 1 (12.50%) VoIP
2 1 (12.50%) Wi-Fi
Database & Business Intelligence
1 2 (25.00%) Oracle Database
1 2 (25.00%) Oracle Exadata
2 1 (12.50%) SQL Server
General
1 2 (25.00%) Finance
1 2 (25.00%) Retail
2 1 (12.50%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (12.50%) Middleware
Miscellaneous
1 2 (25.00%) Computer Science
1 2 (25.00%) Data Centre
1 2 (25.00%) EMC VNX
1 2 (25.00%) Enterprise Storage
2 1 (12.50%) Blackberry
2 1 (12.50%) Smartphone
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows Server
2 2 (25.00%) Linux
2 2 (25.00%) Solaris
3 1 (12.50%) Unix
3 1 (12.50%) Windows 10
3 1 (12.50%) Windows 7
3 1 (12.50%) Windows 8
3 1 (12.50%) Windows Server 2008
3 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 2 (25.00%) Data Protection
1 2 (25.00%) Disaster Recovery
1 2 (25.00%) High Availability
1 2 (25.00%) Incident Management
1 2 (25.00%) Project Management
1 2 (25.00%) Root Cause Analysis
1 2 (25.00%) Software Engineering
2 1 (12.50%) Change Control
2 1 (12.50%) Change Management
2 1 (12.50%) Data Security
2 1 (12.50%) ERP
2 1 (12.50%) Information Security
2 1 (12.50%) ITIL
2 1 (12.50%) Mathematics
2 1 (12.50%) People Management
2 1 (12.50%) PRINCE2
2 1 (12.50%) Reverse Engineering
2 1 (12.50%) Stakeholder Management
Programming Languages
1 1 (12.50%) Java
1 1 (12.50%) Korn
1 1 (12.50%) SQL
Qualifications
1 2 (25.00%) Degree
Quality Assurance & Compliance
1 1 (12.50%) PMO
System Software
1 2 (25.00%) VMware ESX
1 2 (25.00%) VMware ESXi
1 2 (25.00%) VMware Infrastructure
Systems Management
1 2 (25.00%) HP Data Protector
1 2 (25.00%) NetBackup
1 2 (25.00%) Oracle ZFS
1 2 (25.00%) Tivoli Storage Manager
1 2 (25.00%) vCenter Server
2 1 (12.50%) Nagios
2 1 (12.50%) Netcool
2 1 (12.50%) Netcool/OMNIbus
2 1 (12.50%) SCOM
2 1 (12.50%) Tivoli
Vendors
1 3 (37.50%) Cisco
2 2 (25.00%) 3PAR
2 2 (25.00%) Brocade
2 2 (25.00%) EMC
2 2 (25.00%) HP
2 2 (25.00%) IBM
2 2 (25.00%) Microsoft
2 2 (25.00%) NetApp
2 2 (25.00%) Oracle
2 2 (25.00%) VMware
3 1 (12.50%) Northgate
3 1 (12.50%) SAP
3 1 (12.50%) ServiceNow
3 1 (12.50%) SolarWinds