Customer Service Contracts in Bracknell

Customer Service
Berkshire > Bracknell

The following table provides summary statistics for contract job vacancies advertised in Bracknell with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 35 16 15
Rank change year-on-year -19 -1 -4
Contract jobs citing Customer Service 4 13 6
As % of all contract jobs advertised in Bracknell 1.45% 7.98% 4.69%
As % of the Processes & Methodologies category 1.61% 8.78% 5.36%
Number of daily rates quoted 3 1 2
10th Percentile - - £209
25th Percentile £356 - £245
Median daily rate (50th Percentile) £363 £250 £320
Median % change year-on-year +45.00% -21.88% -
75th Percentile £472 - £405
90th Percentile £534 - £447
Berkshire median daily rate £215 £538 £400
% change year-on-year -60.00% +34.38% -
Number of hourly rates quoted 0 2 0
Median hourly rate - £24.50 -
Berkshire median hourly rate £13.68 £20.00 £10.00
% change year-on-year -31.60% +100.00% -16.67%

All Process and Methodology Skills
Bracknell

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bracknell with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 249 148 112
As % of all contract IT jobs advertised in Bracknell 90.22% 90.80% 87.50%
Number of daily rates quoted 71 42 35
10th Percentile £114 £340 £240
25th Percentile £309 £400 £372
Median daily rate (50th Percentile) £500 £515 £425
Median % change year-on-year -2.91% +21.18% +6.25%
75th Percentile £525 £600 £575
90th Percentile £600 £610 £658
Berkshire median daily rate £509 £525 £500
% change year-on-year -3.05% +5.00% +8.40%
Number of hourly rates quoted 17 4 4
10th Percentile £32.94 £15.10 £59.41
25th Percentile £41.25 £18.25 £62.84
Median hourly rate £45.00 £24.50 £66.83
Median % change year-on-year +83.67% -63.34% +555.86%
75th Percentile £61.50 £38.41 £71.29
90th Percentile £64.20 £51.74 £76.75
Berkshire median hourly rate £61.60 £57.82 £21.05
% change year-on-year +6.54% +174.67% -2.09%

Customer Service
Job Vacancy Trend in Bracknell

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bracknell.

Job vacancy trend for Customer Service in Bracknell

Customer Service
Contractor Daily Rate Trend in Bracknell

3-month moving average daily rate quoted in jobs citing Customer Service in Bracknell.

Daily rate trend for Customer Service in Bracknell

Customer Service
Daily Rate Histogram in Bracknell

Daily rate distribution for jobs citing Customer Service in Bracknell over the 6 months to 28 April 2024.

Daily rate histogram for Customer Service in Bracknell

Customer Service
Contractor Hourly Rate Trend in Bracknell

3-month moving average hourly rates quoted in jobs citing Customer Service in Bracknell.

Hourly rate trend for Customer Service in Bracknell

Customer Service
Co-occurring Skills and Capabilities in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) Dynamics CRM
Cloud Services
1 3 (75.00%) Azure
1 3 (75.00%) IaaS
2 1 (25.00%) Dynamics 365
Communications & Networking
1 3 (75.00%) DHCP
1 3 (75.00%) DNS
1 3 (75.00%) Firewall
General
1 3 (75.00%) Social Skills
2 1 (25.00%) French Language
2 1 (25.00%) Italian Language
2 1 (25.00%) Spanish Language
Job Titles
1 3 (75.00%) Infrastructure Engineer
1 3 (75.00%) Senior
1 3 (75.00%) Senior Infrastructure Engineer
2 1 (25.00%) Architect
2 1 (25.00%) Solutions Architect
Miscellaneous
1 1 (25.00%) Data Protection Act
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 3 (75.00%) Infrastructure Engineering
1 3 (75.00%) Mobile Device Management
2 1 (25.00%) CRM
2 1 (25.00%) Customer Engagement
2 1 (25.00%) Data Protection
2 1 (25.00%) Technical Leadership
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) Virtual Machines
1 3 (75.00%) VMware Infrastructure
Systems Management
1 3 (75.00%) Microsoft Intune
1 3 (75.00%) vCenter Server
1 3 (75.00%) WSUS
Vendors
1 3 (75.00%) VMware