The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
Cambridgeshire / Cambridge
Rank 24 30 28
Rank change year-on-year +6 -2  
Contract jobs citing CRM 16 16 11
As % of all contract IT jobs advertised in Cambridge 5.11% 3.92% 3.43%
As % of the Processes & Methodologies category 6.15% 4.78% 4.49%
Number of daily rates quoted 13 15 9
Median daily rate £425 £505 £520
Median daily rate % change year-on-year -15.84% -2.88%  
90% offered a daily rate of more than £295 £330 £365
10% offered a daily rate of more than £490 £550 £756
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 2 0 0
Median hourly rate £19.90 - -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cambridge
Contract job vacancies with a requirement for process and methodology skills 260 335 245
As % of all contract IT job vacancies advertised in Cambridge 83.07% 82.11% 76.32%
Number of daily rates quoted 131 209 160
Median daily rate £425 £413 £375
Median daily rate % change year-on-year +3.03% +10.00%  
90% offered a daily rate of more than £225 £288 £225
10% offered a daily rate of more than £525 £525 £538
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 38 26 14
Median hourly rate £36.75 £37.50 £25.00
Median hourly rate % change year-on-year -2.00% +50.00%  
90% offered a hourly rate of more than £13.00 £17.50 £13.50
10% offered a hourly rate of more than £68.00 £57.50 £43.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

CRM
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Cambridge

CRM
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Cambridge.

Contractor daily rate trend for CRM in Cambridge

CRM
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing CRM in Cambridge over the 3 months to 26 March 2017.

Contractor daily rate histogram for CRM in Cambridge

CRM
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in Cambridge.

Contractor hourly rate trend for CRM in Cambridge

CRM
Top 30 Related IT Skills in Cambridge

For the 6 months to 26 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for CRM.

1 12 (44.44%) Dynamics CRM
2 11 (40.74%) Microsoft
3 8 (29.63%) MS Office
4 7 (25.93%) Project Management
5 5 (18.52%) Veeva
6 4 (14.81%) Ciena
6 4 (14.81%) Office 365
6 4 (14.81%) Analytics
6 4 (14.81%) Resource Management
6 4 (14.81%) Fault Management
6 4 (14.81%) Huawei
6 4 (14.81%) Agile Software Development
6 4 (14.81%) DWDM
6 4 (14.81%) SAP
6 4 (14.81%) Ethernet
6 4 (14.81%) SLA
6 4 (14.81%) Windows
6 4 (14.81%) RAD
7 3 (11.11%) MS Excel
7 3 (11.11%) C#
7 3 (11.11%) SAS
7 3 (11.11%) VoIP
7 3 (11.11%) Salesforce.com
7 3 (11.11%) Pharmaceutical
7 3 (11.11%) Scrum
7 3 (11.11%) Disaster Recovery
7 3 (11.11%) Wi-Fi
7 3 (11.11%) Finance
7 3 (11.11%) Service Management
7 3 (11.11%) Stakeholder Management

CRM
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) SAS
2 1 (3.70%) SharePoint
Applications
1 8 (29.63%) MS Office
2 3 (11.11%) MS Excel
Business Applications
1 12 (44.44%) Dynamics CRM
2 1 (3.70%) NetSuite
2 1 (3.70%) SAP CRM
2 1 (3.70%) SAP ERP
Cloud Services
1 5 (18.52%) Veeva
2 4 (14.81%) Office 365
Communications & Networking
1 4 (14.81%) DWDM
1 4 (14.81%) Ethernet
2 3 (11.11%) VoIP
2 3 (11.11%) Wi-Fi
Database & Business Intelligence
1 1 (3.70%) Relational Database
General
1 3 (11.11%) Finance
1 3 (11.11%) Pharmaceutical
2 1 (3.70%) Manufacturing
2 1 (3.70%) Marketing
2 1 (3.70%) Telecoms
Job Titles
1 5 (18.52%) Analyst
1 5 (18.52%) Business Analyst
1 5 (18.52%) CRM Analyst
1 5 (18.52%) CRM Business Analyst
1 5 (18.52%) Project Manager
2 4 (14.81%) CRM Manager
2 4 (14.81%) NOC Engineer
3 3 (11.11%) CRM Developer
3 3 (11.11%) CRM Project Manager
3 3 (11.11%) Developer
4 2 (7.41%) Consultant
4 2 (7.41%) Project Analyst
4 2 (7.41%) Services Delivery Manager
4 2 (7.41%) Technical Leader
5 1 (3.70%) Delivery Project Manager
5 1 (3.70%) Desktop Support
5 1 (3.70%) ITIL Manager
5 1 (3.70%) SAP Team Leader
5 1 (3.70%) Technical Consultant
5 1 (3.70%) Tester
Libraries, Frameworks & Software Standards
1 1 (3.70%) HTML
1 1 (3.70%) SAP Basis
1 1 (3.70%) SAP XI
1 1 (3.70%) Silverlight
1 1 (3.70%) Web Services
Miscellaneous
1 1 (3.70%) Analytical Skills
1 1 (3.70%) Mobile App
Operating Systems
1 4 (14.81%) Windows
Processes & Methodologies
1 7 (25.93%) Project Management
2 4 (14.81%) Agile Software Development
2 4 (14.81%) Analytics
2 4 (14.81%) Fault Management
2 4 (14.81%) RAD
2 4 (14.81%) Resource Management
3 3 (11.11%) Disaster Recovery
3 3 (11.11%) Scrum
3 3 (11.11%) Service Management
3 3 (11.11%) Stakeholder Management
4 2 (7.41%) BPR
4 2 (7.41%) Change Management
4 2 (7.41%) Continuous Improvement
4 2 (7.41%) ITIL
4 2 (7.41%) Open Source
4 2 (7.41%) Service Delivery
4 2 (7.41%) Use Case
5 1 (3.70%) Business Process Mapping
5 1 (3.70%) Capacity Planning
5 1 (3.70%) Matrix Organization
Programming Languages
1 3 (11.11%) C#
2 2 (7.41%) JavaScript
2 2 (7.41%) SQL
Qualifications
1 1 (3.70%) Degree
1 1 (3.70%) PMI Certification
1 1 (3.70%) PMP
Quality Assurance & Compliance
1 4 (14.81%) SLA
Vendors
1 11 (40.74%) Microsoft
2 4 (14.81%) Ciena
2 4 (14.81%) Huawei
2 4 (14.81%) SAP
3 3 (11.11%) Salesforce.com