Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Cambridgeshire > Cambridge
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 153 92 52
Rank change year-on-year -61 -40 +26
Permanent jobs citing CRM 30 55 129
As % of all permanent IT jobs advertised in Cambridge 0.96% 2.42% 4.53%
As % of the Processes & Methodologies category 1.03% 2.71% 5.13%
Number of salaries quoted 22 64 126
Cambridge median annual salary £30,000 £40,000 £41,500
Median salary % change year-on-year -25.00% -3.61% -7.78%
10th Percentile £21,420 £26,625 £23,500
90th Percentile £60,000 £59,375 £60,000
Cambridgeshire median annual salary £40,000 £40,000 £42,500
% change year-on-year - -5.88% -5.56%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 2916 2027 2516
As % of all permanent IT jobs advertised in Cambridge 93.07% 89.33% 88.40%
Number of salaries quoted 2216 1667 2168
Cambridge median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +8.43%
10th Percentile £29,000 £26,250 £29,750
90th Percentile £72,500 £67,500 £62,875
Cambridgeshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

CRM
Job Vacancy Trend in Cambridge

Job postings citing CRM as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for CRM in Cambridge

CRM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Cambridge.

Salary trend for CRM in Cambridge

CRM
Salary Histogram in Cambridge

The salary distribution of IT jobs citing CRM in Cambridge over the 6 months to 21 November 2017.

Salary histogram for CRM in Cambridge

For the 6 months to 21 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for CRM.

1 14 (46.67%) Microsoft
2 10 (33.33%) Windows
3 9 (30.00%) Dynamics CRM
3 9 (30.00%) Windows 10
4 8 (26.67%) ERP
5 7 (23.33%) SharePoint
5 7 (23.33%) DNS
5 7 (23.33%) VoIP
5 7 (23.33%) DHCP
5 7 (23.33%) C#
5 7 (23.33%) JavaScript
5 7 (23.33%) SAP
5 7 (23.33%) Microsoft Certification
5 7 (23.33%) Office 365
6 6 (20.00%) Finance
6 6 (20.00%) Stakeholder Management
6 6 (20.00%) Salesforce.com
6 6 (20.00%) .NET
7 5 (16.67%) SQL
7 5 (16.67%) ITIL
7 5 (16.67%) MCP
7 5 (16.67%) TCP/IP
7 5 (16.67%) Microsoft Excel
7 5 (16.67%) MCSA
7 5 (16.67%) A+ Certification
7 5 (16.67%) Project Management
7 5 (16.67%) SCDPM
7 5 (16.67%) OneDrive
7 5 (16.67%) DBS Check
7 5 (16.67%) SCCM

CRM
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (23.33%) SharePoint
2 1 (3.33%) Oracle Workflow
Applications
1 5 (16.67%) Microsoft Excel
2 1 (3.33%) Microsoft Project
Business Applications
1 9 (30.00%) Dynamics CRM
2 4 (13.33%) SAP CRM
2 4 (13.33%) SAP HR
2 4 (13.33%) SAP MM
2 4 (13.33%) SAP SD
3 2 (6.67%) Dynamics NAV
Cloud Services
1 7 (23.33%) Office 365
2 5 (16.67%) OneDrive
3 4 (13.33%) Dynamics 365
3 4 (13.33%) SuccessFactors
4 2 (6.67%) G Suite
4 2 (6.67%) GitHub
4 2 (6.67%) SaaS
4 2 (6.67%) Slack
Communications & Networking
1 7 (23.33%) DHCP
1 7 (23.33%) DNS
1 7 (23.33%) VoIP
2 5 (16.67%) TCP/IP
3 2 (6.67%) Internet
3 2 (6.67%) LAN
3 2 (6.67%) Skype
3 2 (6.67%) WAN
Database & Business Intelligence
1 4 (13.33%) BusinessObjects Business Intelligence
1 4 (13.33%) SAP HANA
2 2 (6.67%) SQL Server
General
1 6 (20.00%) Finance
2 4 (13.33%) Advertising
3 2 (6.67%) Billing
3 2 (6.67%) Pharmaceutical
4 1 (3.33%) Manufacturing
4 1 (3.33%) Telecoms
Job Titles
1 7 (23.33%) Project Manager
2 6 (20.00%) Support Specialist
3 5 (16.67%) SAP Manager
3 5 (16.67%) SAP Project Manager
3 5 (16.67%) Systems Support
4 4 (13.33%) Analyst
4 4 (13.33%) CRM Developer
4 4 (13.33%) Developer
4 4 (13.33%) Dynamics CRM Developer
4 4 (13.33%) Microsoft Developer
5 3 (10.00%) Technical Support
6 2 (6.67%) Applications Support
6 2 (6.67%) IT Analyst
6 2 (6.67%) IT Manager
6 2 (6.67%) IT Services Manager
6 2 (6.67%) Junior
6 2 (6.67%) Service Analyst
6 2 (6.67%) Support Analyst
6 2 (6.67%) Systems Engineer
6 2 (6.67%) Web Engineer
Libraries, Frameworks & Software Standards
1 6 (20.00%) .NET
2 2 (6.67%) HTML
2 2 (6.67%) Web Services
3 1 (3.33%) COM
3 1 (3.33%) SAP Basis
3 1 (3.33%) SAP XI
Miscellaneous
1 2 (6.67%) Fintech
1 2 (6.67%) Kindle
1 2 (6.67%) Raspberry Pi
Operating Systems
1 10 (33.33%) Windows
2 9 (30.00%) Windows 10
3 5 (16.67%) Android
4 2 (6.67%) Apple iOS
4 2 (6.67%) Linux
4 2 (6.67%) Mac OS
4 2 (6.67%) Windows 7
4 2 (6.67%) Windows Server 2012
Processes & Methodologies
1 8 (26.67%) ERP
2 6 (20.00%) Stakeholder Management
3 5 (16.67%) ITIL
3 5 (16.67%) Programme Management
3 5 (16.67%) Project Management
4 4 (13.33%) Business Intelligence
5 3 (10.00%) Agile Software Development
5 3 (10.00%) Change Management
6 2 (6.67%) Behavioural Change
6 2 (6.67%) Business Analysis
6 2 (6.67%) Logistics
6 2 (6.67%) Network Management
6 2 (6.67%) Web Development
7 1 (3.33%) B2B Sales
7 1 (3.33%) Capacity Planning
7 1 (3.33%) Case Management
7 1 (3.33%) Customer Requirements
7 1 (3.33%) Customer-Centricity
7 1 (3.33%) Data Entry
7 1 (3.33%) Stakeholder and Relationship Management
Programming Languages
1 7 (23.33%) C#
1 7 (23.33%) JavaScript
2 5 (16.67%) SQL
3 2 (6.67%) Bash Shell
3 2 (6.67%) Perl
3 2 (6.67%) Python
4 1 (3.33%) C++
4 1 (3.33%) Java
Qualifications
1 7 (23.33%) Microsoft Certification
2 5 (16.67%) A+ Certification
2 5 (16.67%) DBS Check
2 5 (16.67%) MCP
2 5 (16.67%) MCSA
3 2 (6.67%) MCITP
3 2 (6.67%) MCSE
4 1 (3.33%) Degree
4 1 (3.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (6.67%) ISO 9001
System Software
1 2 (6.67%) Active Directory
Systems Management
1 5 (16.67%) Microsoft Data Protection Manager
1 5 (16.67%) SCCM
1 5 (16.67%) SCDPM
Vendors
1 14 (46.67%) Microsoft
2 7 (23.33%) SAP
3 6 (20.00%) Salesforce.com
4 3 (10.00%) Oracle
5 2 (6.67%) Apple
5 2 (6.67%) Citrix
5 2 (6.67%) Proofpoint
5 2 (6.67%) VMware