2nd Line Desktop Support Contracts in Cardiff

Second Line Desktop Support
South Wales > Cardiff

The median Second Line Desktop Support daily rate in Cardiff is £325, according to job vacancies posted in the 6 months leading up to 15 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 28 - -
Rank change year-on-year - - -
Contract jobs requiring a 2nd Line Desktop Support 1 0 0
As % of all contract jobs advertised in Cardiff 0.62% - -
As % of the Job Titles category 0.64% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £313 - -
Median daily rate (50th Percentile) £325 - -
75th Percentile £338 - -
90th Percentile - - -
South Wales median daily rate £325 - -

All Contract IT Job Vacancies
Cardiff

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Cardiff with a recognized job title 156 186 312
% of contract IT jobs with a recognized job title 96.30% 93.00% 97.50%
Number of daily rates quoted 125 151 244
10th Percentile £183 £199 £183
25th Percentile £263 £381 £363
Median daily rate (50th Percentile) £400 £488 £450
Median % change year-on-year -17.95% +8.33% -
75th Percentile £480 £539 £573
90th Percentile £620 £600 £636
South Wales median daily rate £390 £450 £475
% change year-on-year -13.33% -5.26% -
Number of hourly rates quoted 6 4 6
10th Percentile £12.21 £11.25 £13.00
25th Percentile £13.79 £11.57 £13.81
Median hourly rate £20.51 £13.00 £17.25
Median % change year-on-year +57.73% -24.65% -7.99%
75th Percentile £23.75 £16.85 £22.34
90th Percentile £38.75 £19.74 £24.38
South Wales median hourly rate £22.50 £21.49 £18.14
% change year-on-year +4.72% +18.44% -6.16%

2nd Line Desktop Support
Job Vacancy Trend in Cardiff

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for 2nd Line Desktop Support in Cardiff

2nd Line Desktop Support
Contractor Daily Rate Trend in Cardiff

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support in Cardiff.

Daily rate trend for 2nd Line Desktop Support in Cardiff

2nd Line Desktop Support
Contractor Hourly Rate Trend in Cardiff

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support in Cardiff.

Hourly rate trend for 2nd Line Desktop Support in Cardiff

2nd Line Desktop Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Cardiff

For the 6 months to 15 May 2025, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cardiff region featuring 2nd Line Desktop Support in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) SLA
1 1 (100.00%) Remedy
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Migration
1 1 (100.00%) Remedy ITSM
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Android
1 1 (100.00%) Mac OS
1 1 (100.00%) Enterprise Software
1 1 (100.00%) ServiceNow
1 1 (100.00%) Windows 10
1 1 (100.00%) Public Sector

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Business Applications
1 1 (100.00%) Remedy ITSM
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) Wi-Fi
General
1 1 (100.00%) Public Sector
Miscellaneous
1 1 (100.00%) Enterprise Software
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) ITSM
1 1 (100.00%) Migration
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Remedy
1 1 (100.00%) ServiceNow