Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South Wales > Cardiff
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 36 19 64
Rank change year-on-year -17 +45 -20
Contract jobs citing Service Management 26 36 21
As % of all contract IT jobs advertised in Cardiff 4.07% 6.35% 2.44%
As % of the Processes & Methodologies category 4.68% 7.61% 3.00%
Number of daily rates quoted 19 28 18
Cardiff median daily rate £310 £375 £325
Median daily rate % change year-on-year -17.33% +15.38% +4.00%
10th Percentile £192 £181 £243
90th Percentile £382 £506 £386
South Wales median daily rate £305 £400 £325
% change year-on-year -23.75% +23.08% -
Number of hourly rates quoted 1 5 1
Cardiff median hourly rate £22.38 £15.50 £11.50
Median hourly rate % change year-on-year +44.39% +34.78% -
10th Percentile £21.15 £10.60 £10.75
90th Percentile £23.61 £27.25 £12.25
South Wales median hourly rate £22.38 £15.75 £11.25
% change year-on-year +42.10% +40.00% -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Contract vacancies with a requirement for process or methodology skills 555 473 699
As % of all contract IT jobs advertised in Cardiff 86.85% 83.42% 81.18%
Number of daily rates quoted 391 380 580
Cardiff median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% -
10th Percentile £175 £189 £218
90th Percentile £500 £525 £464
South Wales median daily rate £375 £400 £350
% change year-on-year -6.25% +14.29% -
Number of hourly rates quoted 20 16 16
Cardiff median hourly rate £17.75 £14.25 £15.88
Median hourly rate % change year-on-year +24.56% -10.24% +17.59%
10th Percentile £13.00 £10.75 £10.25
90th Percentile £37.50 £37.13 £20.75
South Wales median hourly rate £20.69 £19.63 £16.00
% change year-on-year +5.43% +22.66% +7.56%

Service Management
Job Vacancy Trend in Cardiff

Job postings citing Service Management as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cardiff.

Contractor daily rate trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing Service Management in Cardiff over the 6 months to 17 November 2017.

Contractor daily rate histogram for Service Management in Cardiff

Service Management
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cardiff.

Contractor hourly rate trend for Service Management in Cardiff

For the 6 months to 17 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for Service Management.

1 21 (80.77%) ITIL
2 15 (57.69%) Windows
3 14 (53.85%) Release Management
4 13 (50.00%) PRINCE2
4 13 (50.00%) Citrix
4 13 (50.00%) Migration
5 12 (46.15%) NHS
5 12 (46.15%) Degree
6 10 (38.46%) ISTQB Foundation Certification
7 9 (34.62%) Hyper-V
7 9 (34.62%) VMware
7 9 (34.62%) Service Delivery
8 8 (30.77%) IBM
8 8 (30.77%) Microsoft
8 8 (30.77%) HL7
8 8 (30.77%) XenApp
9 7 (26.92%) Windows Server 2012
9 7 (26.92%) ITSM
10 6 (23.08%) Management Information System
10 6 (23.08%) InterSystems
10 6 (23.08%) Fiorano
10 6 (23.08%) NetBackup
10 6 (23.08%) LAN
10 6 (23.08%) BizTalk Server
10 6 (23.08%) Veritas
10 6 (23.08%) SOAP
10 6 (23.08%) XML
10 6 (23.08%) XSLT
10 6 (23.08%) C++
10 6 (23.08%) SQL Server

Service Management
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (23.08%) BizTalk Server
1 6 (23.08%) JCAPS
1 6 (23.08%) WebSphere
Applications
1 1 (3.85%) Microsoft Office
Business Applications
1 2 (7.69%) Remedy ITSM
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 6 (23.08%) LAN
1 6 (23.08%) Remote Desktop
1 6 (23.08%) WAN
2 5 (19.23%) POP3
2 5 (19.23%) SMTP
2 5 (19.23%) TCP/IP
3 2 (7.69%) NetScaler
3 2 (7.69%) SMS
4 1 (3.85%) Cisco ASA
4 1 (3.85%) Firewall
Database & Business Intelligence
1 6 (23.08%) SQL Server
1 6 (23.08%) SQL Server Integration Services
Development Applications
1 6 (23.08%) SoapUI
2 2 (7.69%) HP UFT
2 2 (7.69%) LoadRunner
General
1 5 (19.23%) Legal
2 1 (3.85%) Multimedia
Job Titles
1 9 (34.62%) Analyst
2 8 (30.77%) Infrastructure Engineer
3 6 (23.08%) Migration Engineer
4 4 (15.38%) Test Analyst
5 3 (11.54%) Lead Test Analyst
5 3 (11.54%) Support Engineer
6 2 (7.69%) Applications Architect
6 2 (7.69%) Architect
6 2 (7.69%) Citrix Engineer
6 2 (7.69%) Citrix Specialist
6 2 (7.69%) Deployment Analyst
6 2 (7.69%) Infrastructure Support
6 2 (7.69%) Infrastructure Support Engineer
6 2 (7.69%) Release Analyst
6 2 (7.69%) Senior Data Warehouse Specialist
6 2 (7.69%) Service Analyst
6 2 (7.69%) Team Leader
6 2 (7.69%) Test Leader
6 2 (7.69%) Test Team Leader
7 1 (3.85%) Junior
Libraries, Frameworks & Software Standards
1 6 (23.08%) IBM Integration Bus
1 6 (23.08%) SOAP
1 6 (23.08%) XML
1 6 (23.08%) XSLT
Miscellaneous
1 12 (46.15%) NHS
2 6 (23.08%) Management Information System
3 3 (11.54%) Data Centre
4 2 (7.69%) CMDB
4 2 (7.69%) LIMS
Operating Systems
1 15 (57.69%) Windows
2 7 (26.92%) Windows Server 2012
3 6 (23.08%) Windows Server
4 1 (3.85%) Linux
Processes & Methodologies
1 21 (80.77%) ITIL
2 14 (53.85%) Release Management
3 13 (50.00%) Migration
3 13 (50.00%) PRINCE2
4 9 (34.62%) Service Delivery
5 7 (26.92%) ITSM
6 6 (23.08%) Business Analysis
6 6 (23.08%) Data Migration
6 6 (23.08%) Performance Analysis
7 5 (19.23%) Information Governance
7 5 (19.23%) Project Management
8 4 (15.38%) Information Security
9 3 (11.54%) Business Continuity
9 3 (11.54%) Conceptual Models
9 3 (11.54%) Contract Management
9 3 (11.54%) Disaster Recovery
9 3 (11.54%) Load Balancing
9 3 (11.54%) Requirements Analysis
9 3 (11.54%) UML
9 3 (11.54%) Use Case
Programming Languages
1 6 (23.08%) C++
2 1 (3.85%) Java
Qualifications
1 12 (46.15%) Degree
2 10 (38.46%) ISTQB Foundation Certification
3 5 (19.23%) CCA
3 5 (19.23%) CCAA
3 5 (19.23%) Citrix Certification
3 5 (19.23%) ISEB
3 5 (19.23%) ISTQB
4 2 (7.69%) Security Cleared
5 1 (3.85%) BPSS Clearance
5 1 (3.85%) MCITP
5 1 (3.85%) MCSA
5 1 (3.85%) MCSE
5 1 (3.85%) MCTS
5 1 (3.85%) Microsoft Certification
5 1 (3.85%) MOS
Quality Assurance & Compliance
1 8 (30.77%) HL7
2 2 (7.69%) QA
System Software
1 9 (34.62%) Hyper-V
2 8 (30.77%) XenApp
3 2 (7.69%) Microsoft App-V
3 2 (7.69%) VMware Infrastructure
3 2 (7.69%) XenServer
4 1 (3.85%) Active Directory
4 1 (3.85%) Virtual Machines
Systems Management
1 6 (23.08%) NetBackup
1 6 (23.08%) SCOM
2 3 (11.54%) SCCM
2 3 (11.54%) WSUS
3 2 (7.69%) BMC Marimba
3 2 (7.69%) HP Quality Center
4 1 (3.85%) Nagios
Vendors
1 13 (50.00%) Citrix
2 9 (34.62%) VMware
3 8 (30.77%) IBM
3 8 (30.77%) Microsoft
4 6 (23.08%) Fiorano
4 6 (23.08%) InterSystems
4 6 (23.08%) Veritas
5 3 (11.54%) HP
6 2 (7.69%) BMC
6 2 (7.69%) Remedy
6 2 (7.69%) ServiceNow
7 1 (3.85%) Cisco
7 1 (3.85%) Dell
7 1 (3.85%) Juniper
7 1 (3.85%) McAfee
7 1 (3.85%) MikroTik
7 1 (3.85%) SAP