The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South Wales / Cardiff
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 18 35 33
Rank change year-on-year +17 -2  
Contract jobs citing Service Management 21 4 9
As % of all contract IT jobs advertised in Cardiff 6.54% 1.43% 2.68%
As % of the Processes & Methodologies category 7.37% 1.87% 3.24%
Number of daily rates quoted 14 2 9
Median daily rate £318 £440 £290
Median daily rate % change year-on-year -27.84% +51.72%  
90% offered a daily rate of more than £279 £432 £254
10% offered a daily rate of more than £379 £448 £342
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cardiff
Contract job vacancies with a requirement for process and methodology skills 285 214 278
As % of all contract IT job vacancies advertised in Cardiff 88.79% 76.70% 82.74%
Number of daily rates quoted 219 161 224
Median daily rate £360 £388 £350
Median daily rate % change year-on-year -7.09% +10.71%  
90% offered a daily rate of more than £280 £260 £235
10% offered a daily rate of more than £500 £500 £450
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 17 4 10
Median hourly rate £16.28 £13.50 £15.75
Median hourly rate % change year-on-year +20.59% -14.28%  
90% offered a hourly rate of more than £13.00 £13.00 £12.30
10% offered a hourly rate of more than £51.00 £35.00 £21.20
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cardiff.

Contractor daily rate trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing Service Management in Cardiff over the 3 months to 25 June 2017.

Contractor daily rate histogram for Service Management in Cardiff

Service Management
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cardiff.

Contractor hourly rate trend for Service Management in Cardiff

For the 6 months to 25 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for Service Management.

1 21 (63.64%) ITIL
2 16 (48.48%) PRINCE2
3 13 (39.39%) Project Management
3 13 (39.39%) Degree
4 12 (36.36%) ITSM
5 11 (33.33%) HL7
6 10 (30.30%) Service Delivery
6 10 (30.30%) Business Analysis
7 9 (27.27%) IBM
7 9 (27.27%) Information Governance
8 8 (24.24%) ISTQB Foundation Certification
8 8 (24.24%) Release Management
8 8 (24.24%) IBM Integration Bus
8 8 (24.24%) JCAPS
8 8 (24.24%) ISEB
8 8 (24.24%) SQL Server
8 8 (24.24%) XML
8 8 (24.24%) BizTalk Server
8 8 (24.24%) SQL Server Integration Services
8 8 (24.24%) WebSphere
8 8 (24.24%) InterSystems
8 8 (24.24%) Fiorano
9 7 (21.21%) NHS
9 7 (21.21%) XSLT
10 6 (18.18%) Windows
10 6 (18.18%) UML
10 6 (18.18%) Citrix
10 6 (18.18%) WAN
10 6 (18.18%) LAN
10 6 (18.18%) Requirements Analysis

Service Management
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (24.24%) BizTalk Server
1 8 (24.24%) JCAPS
1 8 (24.24%) WebSphere
Applications
1 1 (3.03%) Microsoft Office
Business Applications
1 1 (3.03%) Remedy ITSM
Cloud Services
1 1 (3.03%) Office 365
Communications & Networking
1 6 (18.18%) LAN
1 6 (18.18%) WAN
2 5 (15.15%) POP3
2 5 (15.15%) SMTP
2 5 (15.15%) TCP/IP
3 3 (9.09%) Cisco ASA
3 3 (9.09%) Cisco IOS
3 3 (9.09%) Firewall
4 2 (6.06%) NetScaler
5 1 (3.03%) SMS
Database & Business Intelligence
1 8 (24.24%) SQL Server
1 8 (24.24%) SQL Server Integration Services
Development Applications
1 3 (9.09%) SoapUI
2 1 (3.03%) HP UFT
2 1 (3.03%) LoadRunner
General
1 5 (15.15%) Legal
2 4 (12.12%) Finance
3 1 (3.03%) Multimedia
Job Titles
1 11 (33.33%) Analyst
2 5 (15.15%) Applications Architect
2 5 (15.15%) Architect
3 4 (12.12%) Business Analyst
3 4 (12.12%) Lead Architect
4 3 (9.09%) Lead Test Analyst
4 3 (9.09%) Network Engineer
4 3 (9.09%) Support Analyst
4 3 (9.09%) Test Analyst
5 2 (6.06%) Applications Manager
5 2 (6.06%) Applications Support Manager
5 2 (6.06%) Citrix Engineer
5 2 (6.06%) Citrix Specialist
5 2 (6.06%) Information Analyst
5 2 (6.06%) Information Security Analyst
5 2 (6.06%) Senior Data Warehouse Specialist
5 2 (6.06%) Support Manager
5 2 (6.06%) Technical Analyst
5 2 (6.06%) Technical Business Analyst
5 2 (6.06%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 8 (24.24%) IBM Integration Bus
1 8 (24.24%) XML
2 7 (21.21%) XSLT
3 3 (9.09%) SOAP
4 1 (3.03%) Web Services
Miscellaneous
1 7 (21.21%) NHS
2 5 (15.15%) Management Information System
3 3 (9.09%) Data Centre
4 2 (6.06%) Client/Server
5 1 (3.03%) Fintech
5 1 (3.03%) Freedom of Information
Operating Systems
1 6 (18.18%) Windows
2 4 (12.12%) Linux
Processes & Methodologies
1 21 (63.64%) ITIL
2 16 (48.48%) PRINCE2
3 13 (39.39%) Project Management
4 12 (36.36%) ITSM
5 10 (30.30%) Business Analysis
5 10 (30.30%) Service Delivery
6 9 (27.27%) Information Governance
7 8 (24.24%) Release Management
8 6 (18.18%) Conceptual Models
8 6 (18.18%) Contract Management
8 6 (18.18%) Requirements Analysis
8 6 (18.18%) UML
8 6 (18.18%) Use Case
9 5 (15.15%) Continuous Improvement
9 5 (15.15%) ITIL V3
9 5 (15.15%) Performance Analysis
10 4 (12.12%) Network Monitoring
11 3 (9.09%) Coaching
11 3 (9.09%) Data Migration
11 3 (9.09%) Load Testing
Programming Languages
1 3 (9.09%) C++
1 3 (9.09%) SQL
2 1 (3.03%) Java
Qualifications
1 13 (39.39%) Degree
2 8 (24.24%) ISEB
2 8 (24.24%) ISTQB Foundation Certification
3 5 (15.15%) CCA
3 5 (15.15%) CCAA
3 5 (15.15%) Citrix Certification
3 5 (15.15%) ISTQB
4 4 (12.12%) Security Cleared
5 2 (6.06%) CISA
5 2 (6.06%) CISM
5 2 (6.06%) CISSP
6 1 (3.03%) CRISC
6 1 (3.03%) MCITP
6 1 (3.03%) MCSA
6 1 (3.03%) MCSE
6 1 (3.03%) MCTS
6 1 (3.03%) Microsoft Certification
6 1 (3.03%) MOS
Quality Assurance & Compliance
1 11 (33.33%) HL7
2 2 (6.06%) COBIT
2 2 (6.06%) ISO/IEC 27001
2 2 (6.06%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 2 (6.06%) PCI DSS
System Software
1 2 (6.06%) Hyper-V
1 2 (6.06%) Microsoft App-V
1 2 (6.06%) XenApp
1 2 (6.06%) XenServer
2 1 (3.03%) Active Directory
2 1 (3.03%) Virtual Machines
2 1 (3.03%) VMware Infrastructure
Systems Management
1 3 (9.09%) Nagios
2 2 (6.06%) SCCM
2 2 (6.06%) WSUS
3 1 (3.03%) BMC Marimba
3 1 (3.03%) HP Quality Center
Vendors
1 9 (27.27%) IBM
2 8 (24.24%) Fiorano
2 8 (24.24%) InterSystems
3 6 (18.18%) Citrix
4 5 (15.15%) VMware
5 4 (12.12%) Cisco
5 4 (12.12%) Juniper
6 3 (9.09%) Brocade
7 1 (3.03%) BMC
7 1 (3.03%) HP
7 1 (3.03%) McAfee
7 1 (3.03%) Microsoft
7 1 (3.03%) MikroTik
7 1 (3.03%) Remedy
7 1 (3.03%) SAP
7 1 (3.03%) ServiceNow