The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South Wales / Cardiff
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 29 46 29
Rank change year-on-year +17 -17  
Contract jobs citing Service Management 10 17 8
As % of all contract IT jobs advertised in Cardiff 2.98% 4.29% 3.17%
As % of the Processes & Methodologies category 3.44% 5.04% 4.00%
Number of daily rates quoted 10 10 4
Median daily rate £300 £381 £146
Median daily rate % change year-on-year -21.31% +160.68%  
90% offered a daily rate of more than £181 £311 £133
10% offered a daily rate of more than £351 £453 £257
UK excluding London median daily rate £406 £399 £358
% change year-on-year +1.64% +11.60%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cardiff
Contract job vacancies with a requirement for process and methodology skills 291 337 200
As % of all contract IT job vacancies advertised in Cardiff 86.61% 85.10% 79.37%
Number of daily rates quoted 238 243 149
Median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% -  
90% offered a daily rate of more than £190 £275 £214
10% offered a daily rate of more than £525 £450 £475
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 9 11 11
Median hourly rate £26.00 £13.00 £16.75
Median hourly rate % change year-on-year +100.00% -22.38%  
90% offered a hourly rate of more than £14.58 £13.00 £12.30
10% offered a hourly rate of more than £34.75 £19.63 £32.50
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Service Management
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cardiff.

Contractor daily rate trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing Service Management in Cardiff over the 3 months to 29 March 2017.

Contractor daily rate histogram for Service Management in Cardiff

Service Management
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cardiff.

Contractor hourly rate trend for Service Management in Cardiff

For the 6 months to 29 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for Service Management.

1 19 (79.17%) ITIL
2 15 (62.50%) Service Delivery
3 8 (33.33%) ITSM
3 8 (33.33%) Project Management
3 8 (33.33%) PRINCE2
3 8 (33.33%) Relational Database
4 7 (29.17%) Business Analysis
5 6 (25.00%) IBM
5 6 (25.00%) ITIL V3
6 5 (20.83%) SQL Server Integration Services
6 5 (20.83%) WebSphere
6 5 (20.83%) Degree
6 5 (20.83%) HL7
6 5 (20.83%) Release Management
6 5 (20.83%) IBM Integration Bus
6 5 (20.83%) JCAPS
6 5 (20.83%) SQL Server
6 5 (20.83%) XML
6 5 (20.83%) BizTalk Server
6 5 (20.83%) InterSystems
6 5 (20.83%) Fiorano
7 4 (16.67%) Risk Management
7 4 (16.67%) XSLT
7 4 (16.67%) Security Cleared
8 3 (12.50%) Information Governance
8 3 (12.50%) SQL
8 3 (12.50%) NHS
8 3 (12.50%) ISEB
9 2 (8.33%) CISSP
9 2 (8.33%) UML

Service Management
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) BizTalk Server
1 5 (20.83%) JCAPS
1 5 (20.83%) WebSphere
Business Applications
1 1 (4.17%) Remedy ITSM
Database & Business Intelligence
1 8 (33.33%) Relational Database
2 5 (20.83%) SQL Server
2 5 (20.83%) SQL Server Integration Services
Development Applications
1 1 (4.17%) HP UFT
1 1 (4.17%) LoadRunner
General
1 2 (8.33%) Finance
Job Titles
1 10 (41.67%) Service Manager
2 9 (37.50%) Delivery Manager
2 9 (37.50%) Services Delivery Manager
3 7 (29.17%) Analyst
4 4 (16.67%) Business Analyst
5 3 (12.50%) Support Analyst
6 2 (8.33%) Applications Architect
6 2 (8.33%) Applications Manager
6 2 (8.33%) Applications Support
6 2 (8.33%) Applications Support Manager
6 2 (8.33%) Architect
6 2 (8.33%) Information Analyst
6 2 (8.33%) Information Security Analyst
6 2 (8.33%) Lead Architect
6 2 (8.33%) Security Analyst
6 2 (8.33%) Support Manager
6 2 (8.33%) Technical Analyst
6 2 (8.33%) Technical Business Analyst
6 2 (8.33%) Technical Support
6 2 (8.33%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 5 (20.83%) IBM Integration Bus
1 5 (20.83%) XML
2 4 (16.67%) XSLT
Miscellaneous
1 3 (12.50%) NHS
2 2 (8.33%) Client/Server
2 2 (8.33%) Management Information System
3 1 (4.17%) Freedom of Information
3 1 (4.17%) RIA
Processes & Methodologies
1 19 (79.17%) ITIL
2 15 (62.50%) Service Delivery
3 8 (33.33%) ITSM
3 8 (33.33%) PRINCE2
3 8 (33.33%) Project Management
4 7 (29.17%) Business Analysis
5 6 (25.00%) ITIL V3
6 5 (20.83%) Release Management
7 4 (16.67%) Risk Management
8 3 (12.50%) Information Governance
9 2 (8.33%) Conceptual Models
9 2 (8.33%) Continuous Improvement
9 2 (8.33%) Contract Management
9 2 (8.33%) Data Protection
9 2 (8.33%) Information Security Governance
9 2 (8.33%) ISMS
9 2 (8.33%) Performance Analysis
9 2 (8.33%) Performance Metrics
9 2 (8.33%) Process Improvement
9 2 (8.33%) Software Testing
Programming Languages
1 3 (12.50%) SQL
Qualifications
1 5 (20.83%) Degree
2 4 (16.67%) Security Cleared
3 3 (12.50%) ISEB
4 2 (8.33%) CISA
4 2 (8.33%) CISM
4 2 (8.33%) CISSP
4 2 (8.33%) ISTQB
5 1 (4.17%) CRISC
Quality Assurance & Compliance
1 5 (20.83%) HL7
2 2 (8.33%) COBIT
2 2 (8.33%) ISO/IEC 27001
2 2 (8.33%) PCI DSS
3 1 (4.17%) Disclosure Scotland
3 1 (4.17%) SLA
Systems Management
1 1 (4.17%) BMC Marimba
1 1 (4.17%) HP Quality Center
1 1 (4.17%) SCCM
1 1 (4.17%) WSUS
Vendors
1 6 (25.00%) IBM
2 5 (20.83%) Fiorano
2 5 (20.83%) InterSystems
3 1 (4.17%) BMC
3 1 (4.17%) HP
3 1 (4.17%) Remedy
3 1 (4.17%) ServiceNow
Cardiff, South Glamorgan
McGregor Boyall
Posted: 2 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £250 - £300.00 per day
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Rate: £275 - £300 per day
Posted: 2 days ago