Period
to 22 January 2018

The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South Wales > Cardiff
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 47 25 46
Rank change year-on-year -22 +21 -4
Contract jobs citing Service Management 14 36 37
As % of all contract IT jobs advertised in Cardiff 2.19% 6.37% 4.36%
As % of the Processes & Methodologies category 2.53% 7.69% 5.18%
Number of daily rates quoted 10 28 23
Cardiff median daily rate £355 £331 £325
Median daily rate % change year-on-year +7.17% +1.92% +8.33%
10th Percentile £245 £166 £240
90th Percentile £406 £493 £487
South Wales median daily rate £360 £338 £325
% change year-on-year +6.67% +3.85% +4.00%
Number of hourly rates quoted 1 6 1
Cardiff median hourly rate £20.00 £15.75 £11.50
Median hourly rate % change year-on-year +26.98% +36.96% -48.89%
South Wales median hourly rate £20.00 £16.00 £11.25
% change year-on-year +25.00% +42.22% -41.56%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Contract vacancies with a requirement for process or methodology skills 554 468 714
As % of all contract IT jobs advertised in Cardiff 86.56% 82.83% 84.10%
Number of daily rates quoted 378 373 583
Cardiff median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% -
10th Percentile £182 £165 £225
90th Percentile £488 £525 £475
South Wales median daily rate £393 £400 £350
% change year-on-year -1.88% +14.29% -
Number of hourly rates quoted 15 22 14
Cardiff median hourly rate £17.50 £15.75 £13.75
Median hourly rate % change year-on-year +11.11% +14.55% -3.51%
10th Percentile £13.00 £10.75 £10.49
90th Percentile £21.33 £39.43 £21.05
South Wales median hourly rate £36.25 £18.75 £16.00
% change year-on-year +93.33% +17.19% +10.34%

Service Management
Job Vacancy Trend in Cardiff

Job postings citing Service Management as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cardiff.

Contractor daily rate trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing Service Management in Cardiff over the 6 months to 22 January 2018.

Contractor daily rate histogram for Service Management in Cardiff

Service Management
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cardiff.

Contractor hourly rate trend for Service Management in Cardiff

For the 6 months to 22 January 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for Service Management.

1 11 (78.57%) ITIL
2 9 (64.29%) PRINCE2
3 5 (35.71%) Windows
3 5 (35.71%) IBM
3 5 (35.71%) Migration
3 5 (35.71%) VMware
3 5 (35.71%) Release Management
4 4 (28.57%) Service Delivery
4 4 (28.57%) Degree
4 4 (28.57%) Microsoft
4 4 (28.57%) SMS
4 4 (28.57%) HP
5 3 (21.43%) Cisco
5 3 (21.43%) Linux
5 3 (21.43%) C++
5 3 (21.43%) SQL Server
5 3 (21.43%) SOAP
5 3 (21.43%) XML
5 3 (21.43%) XSLT
5 3 (21.43%) Project Management
5 3 (21.43%) Juniper
5 3 (21.43%) NHS
5 3 (21.43%) BizTalk Server
5 3 (21.43%) Nagios
5 3 (21.43%) QA
5 3 (21.43%) Multimedia
5 3 (21.43%) Business Analysis
5 3 (21.43%) SQL Server Integration Services
5 3 (21.43%) WebSphere
5 3 (21.43%) Firewall

Service Management
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) BizTalk Server
1 3 (21.43%) JCAPS
1 3 (21.43%) WebSphere
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) Exchange Server 2013
2 1 (7.14%) MS Exchange
2 1 (7.14%) Skype for Business
Applications
1 1 (7.14%) Microsoft Office
Business Applications
1 2 (14.29%) Remedy ITSM
Communications & Networking
1 4 (28.57%) SMS
2 3 (21.43%) Cisco ASA
2 3 (21.43%) Firewall
3 2 (14.29%) Cisco IOS
4 1 (7.14%) Skype
Database & Business Intelligence
1 3 (21.43%) SQL Server
1 3 (21.43%) SQL Server Integration Services
Development Applications
1 3 (21.43%) SoapUI
2 2 (14.29%) HP UFT
2 2 (14.29%) LoadRunner
General
1 3 (21.43%) Multimedia
Job Titles
1 5 (35.71%) Support Engineer
2 4 (28.57%) Analyst
3 3 (21.43%) Network Engineer
3 3 (21.43%) Network Support
3 3 (21.43%) Network Support Engineer
4 2 (14.29%) Deployment Analyst
4 2 (14.29%) Project Manager
4 2 (14.29%) Release Analyst
4 2 (14.29%) Test Analyst
5 1 (7.14%) Architect
5 1 (7.14%) Infrastructure Engineer
5 1 (7.14%) Infrastructure Support
5 1 (7.14%) Infrastructure Support Engineer
5 1 (7.14%) IT Manager
5 1 (7.14%) Lead Test Analyst
5 1 (7.14%) Product Specialist
5 1 (7.14%) Professional Services Engineer
5 1 (7.14%) Service Analyst
5 1 (7.14%) Test Leader
5 1 (7.14%) Test Team Leader
Libraries, Frameworks & Software Standards
1 3 (21.43%) IBM Integration Bus
1 3 (21.43%) SOAP
1 3 (21.43%) XML
1 3 (21.43%) XSLT
Miscellaneous
1 3 (21.43%) NHS
2 2 (14.29%) CMDB
3 1 (7.14%) Management Information System
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Linux
2 3 (21.43%) Windows Server 2012
Processes & Methodologies
1 11 (78.57%) ITIL
2 9 (64.29%) PRINCE2
3 5 (35.71%) Migration
3 5 (35.71%) Release Management
4 4 (28.57%) Service Delivery
5 3 (21.43%) Business Analysis
5 3 (21.43%) Data Migration
5 3 (21.43%) Network Monitoring
5 3 (21.43%) Network Virtualisation
5 3 (21.43%) Performance Analysis
5 3 (21.43%) Project Management
6 2 (14.29%) Business Continuity
6 2 (14.29%) Change Management
6 2 (14.29%) Disaster Recovery
6 2 (14.29%) ITSM
6 2 (14.29%) Load Balancing
7 1 (7.14%) Test Strategy
Programming Languages
1 3 (21.43%) C++
Qualifications
1 4 (28.57%) Degree
2 2 (14.29%) ISTQB
2 2 (14.29%) ISTQB Foundation Certification
3 1 (7.14%) MCITP
3 1 (7.14%) Microsoft Certification
3 1 (7.14%) PRINCE2 Certification
3 1 (7.14%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (21.43%) HL7
1 3 (21.43%) QA
System Software
1 2 (14.29%) Active Directory
1 2 (14.29%) Hyper-V
2 1 (7.14%) VMware Infrastructure
Systems Management
1 3 (21.43%) Nagios
2 2 (14.29%) BMC Marimba
2 2 (14.29%) HP Quality Center
2 2 (14.29%) SCCM
2 2 (14.29%) WSUS
Vendors
1 5 (35.71%) IBM
1 5 (35.71%) VMware
2 4 (28.57%) HP
2 4 (28.57%) Microsoft
3 3 (21.43%) Cisco
3 3 (21.43%) Fiorano
3 3 (21.43%) InterSystems
3 3 (21.43%) Juniper
3 3 (21.43%) MikroTik
4 2 (14.29%) BMC
4 2 (14.29%) Brocade
4 2 (14.29%) Citrix
4 2 (14.29%) Dell
4 2 (14.29%) Remedy
4 2 (14.29%) ServiceNow