Service Desk Analyst Contract Job Trends in Cardiff

Service Desk Analyst
South Wales > Cardiff

The median Service Desk Analyst daily rate in Cardiff is £148, according to job vacancies posted in the 6 months leading up to 10 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 30 25 32
Rank change year-on-year -5 +7 +9
Contract jobs requiring a Service Desk Analyst 4 2 1
As % of all contract jobs in Cardiff 1.53% 1.10% 0.43%
As % of the Job Titles category 1.62% 1.16% 0.46%
Number of daily rates quoted 2 2 1
10th Percentile £146 - -
25th Percentile £146 - £133
Median daily rate (50th Percentile) £148 £140 £135
Median % change year-on-year +5.36% +3.70% -12.90%
75th Percentile £149 - £138
90th Percentile £150 - -
South Wales median daily rate £148 £140 £135
% change year-on-year +5.36% +3.70% -10.00%
Number of hourly rates quoted 2 0 0
10th Percentile £20.33 - -
25th Percentile £20.44 - -
Median hourly rate £20.75 - -
75th Percentile £20.94 - -
90th Percentile £20.98 - -
South Wales median hourly rate £20.75 - £13.08
% change year-on-year - - -8.21%

All Contract IT Job Roles
Cardiff

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Cardiff with a recognized job title 247 172 216
% of contract IT jobs with a recognized job title 94.27% 95.03% 93.91%
Number of daily rates quoted 184 141 179
10th Percentile £214 £180 £160
25th Percentile £303 £236 £256
Median daily rate (50th Percentile) £413 £425 £425
Median % change year-on-year -2.94% - -5.56%
75th Percentile £495 £538 £531
90th Percentile £630 £613 £600
South Wales median daily rate £425 £413 £438
% change year-on-year +3.03% -5.71% -2.78%
Number of hourly rates quoted 12 7 5
10th Percentile - £20.15 £11.32
25th Percentile £12.21 £21.25 £11.75
Median hourly rate £13.50 £24.00 £13.50
Median % change year-on-year -43.75% +77.78% -17.91%
75th Percentile £20.56 £27.00 £18.00
90th Percentile £20.98 £38.00 £39.45
South Wales median hourly rate £21.50 £24.00 £22.68
% change year-on-year -10.42% +5.82% +25.03%

Service Desk Analyst
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Cardiff.

Service Desk Analyst job vacancy trend in Cardiff

Service Desk Analyst
Daily Rate Trend in Cardiff

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Cardiff.

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Cardiff

Service Desk Analyst
Hourly Rate Trend in Cardiff

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Cardiff.

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Cardiff

Service Desk Analyst Skill Set
Top 15 Co-Occurring Skills & Capabilities in Cardiff

For the 6 months to 10 March 2026, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Cardiff region featuring Service Desk Analyst in the job title.

1 3 (75.00%) Windows
2 2 (50.00%) Active Directory
2 2 (50.00%) Customer Service
2 2 (50.00%) ITIL
2 2 (50.00%) ITSM
2 2 (50.00%) Microsoft
2 2 (50.00%) Microsoft 365
3 1 (25.00%) Citrix
3 1 (25.00%) Data Protection
3 1 (25.00%) Microsoft Exchange
3 1 (25.00%) Microsoft Office
3 1 (25.00%) Password Management
3 1 (25.00%) Service Management
3 1 (25.00%) VoIP
3 1 (25.00%) Windows 7

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (25.00%) Microsoft Exchange
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) VoIP
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows 7
Processes & Methodologies
1 2 (50.00%) Customer Service
1 2 (50.00%) ITIL
1 2 (50.00%) ITSM
2 1 (25.00%) Data Protection
2 1 (25.00%) Password Management
2 1 (25.00%) Service Management
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Citrix