Period
to 19 October 2017

The median contractor rate for a 1st Line Support was £143 per day in advertised job vacancies in the City of London during the 6 months to 19 October 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
Central London > City of London
6 months to
19 Oct 2017
Same period 2016 Same period 2015
Rank 218 225 264
Rank change year-on-year +7 +39 -13
Contract jobs requiring a 1st Line Support 21 16 16
As % of all contract IT jobs advertised in the City of London 0.31% 0.24% 0.16%
As % of the Job Titles category 0.32% 0.25% 0.17%
Number of daily rates quoted 18 9 6
City of London median daily rate £143 £175 £130
Median daily rate % change year-on-year -18.57% +34.62% -13.33%
10th Percentile £97 £117 £105
90th Percentile £236 £215 £178
Central London median daily rate £135 £175 £130
% change year-on-year -22.86% +34.62% -13.33%
Number of hourly rates quoted 2 6 5
City of London median hourly rate £14.00 £12.25 £13.46
Median hourly rate % change year-on-year +14.29% -8.99% +14.55%
10th Percentile £11.15 £11.38 £10.20
90th Percentile £16.45 £57.20 £16.10
Central London median hourly rate £14.00 £12.50 £13.46
% change year-on-year +12.00% -7.13% +12.17%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6498 6366 9524
% of contract IT jobs with a recognized job title 94.67% 95.53% 95.05%
Number of daily rates quoted 5096 5058 7452
City of London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.27%
10th Percentile £313 £307 £269
90th Percentile £675 £652 £650
Central London median daily rate £500 £463 £450
% change year-on-year +8.11% +2.78% +5.88%
Number of hourly rates quoted 88 77 149
City of London median hourly rate £18.00 £17.50 £18.00
Median hourly rate % change year-on-year +2.86% -2.78% +2.86%
10th Percentile £11.70 £11.25 £10.00
90th Percentile £30.75 £44.05 £34.00
Central London median hourly rate £18.10 £17.25 £18.00
% change year-on-year +4.93% -4.17% +5.88%

1st Line Support
Job Vacancy Trend in the City of London

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for 1st Line Support in the City of London

1st Line Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the City of London.

Contractor daily rate trend for 1st Line Support in the City of London

1st Line Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing 1st Line Support in the City of London over the 6 months to 19 October 2017.

Contractor daily rate histogram for 1st Line Support in the City of London

1st Line Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the City of London.

Contractor hourly rate trend for 1st Line Support in the City of London

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 October 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 1st Line Support in the job title.

1 13 (61.90%) Microsoft
2 10 (47.62%) Windows
3 9 (42.86%) Microsoft Office
4 5 (23.81%) Active Directory
5 4 (19.05%) SLA
5 4 (19.05%) CRM
5 4 (19.05%) Finance
5 4 (19.05%) User Acceptance Testing
5 4 (19.05%) Banking
5 4 (19.05%) Data Analysis
5 4 (19.05%) Dynamics CRM
6 3 (14.29%) Virtual Desktop
6 3 (14.29%) Asset Management
6 3 (14.29%) Front Office
6 3 (14.29%) Network Security
6 3 (14.29%) Windows 7
6 3 (14.29%) Lotus
6 3 (14.29%) Apple
6 3 (14.29%) IBM Notes
6 3 (14.29%) Microsoft Excel
6 3 (14.29%) Citrix
7 2 (9.52%) Microsoft Project
7 2 (9.52%) SharePoint
7 2 (9.52%) ITIL
7 2 (9.52%) SQL
7 2 (9.52%) Remedy
7 2 (9.52%) Windows 10
7 2 (9.52%) Office 365
7 2 (9.52%) Microsoft PowerPoint
8 1 (4.76%) Windows Server 2012

1st Line Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) IBM Notes
2 2 (9.52%) SharePoint
3 1 (4.76%) Exchange Server 2013
3 1 (4.76%) MS Exchange
Applications
1 9 (42.86%) Microsoft Office
2 3 (14.29%) Microsoft Excel
3 2 (9.52%) Microsoft PowerPoint
3 2 (9.52%) Microsoft Project
Business Applications
1 4 (19.05%) Dynamics CRM
2 1 (4.76%) Oracle Retail
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 3 (14.29%) Network Security
2 1 (4.76%) DHCP
2 1 (4.76%) DNS
2 1 (4.76%) FTP
2 1 (4.76%) TCP/IP
General
1 4 (19.05%) Banking
1 4 (19.05%) Finance
2 3 (14.29%) Front Office
3 1 (4.76%) Advertising
3 1 (4.76%) Law
3 1 (4.76%) Legal
3 1 (4.76%) Retail
3 1 (4.76%) Telecoms
Miscellaneous
1 1 (4.76%) Computer Science
1 1 (4.76%) Data Centre
Operating Systems
1 10 (47.62%) Windows
2 3 (14.29%) Windows 7
3 2 (9.52%) Windows 10
4 1 (4.76%) Windows Server
4 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 4 (19.05%) CRM
1 4 (19.05%) Data Analysis
1 4 (19.05%) User Acceptance Testing
2 3 (14.29%) Asset Management
3 2 (9.52%) ITIL
4 1 (4.76%) Incident Management
4 1 (4.76%) Mobile Device Management
4 1 (4.76%) Service Delivery
Programming Languages
1 2 (9.52%) SQL
Qualifications
1 1 (4.76%) CCNA
1 1 (4.76%) Cisco Certification
1 1 (4.76%) Degree
1 1 (4.76%) JNCIA
Quality Assurance & Compliance
1 4 (19.05%) SLA
System Software
1 5 (23.81%) Active Directory
2 3 (14.29%) Virtual Desktop
Vendors
1 13 (61.90%) Microsoft
2 3 (14.29%) Apple
2 3 (14.29%) Citrix
2 3 (14.29%) Lotus
3 2 (9.52%) Remedy
4 1 (4.76%) Oracle
4 1 (4.76%) Salesforce.com