The median annual salary for a 1st Line Support was £24,000 in advertised job vacancies in the City of London during the 3 months to 25 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
London / City of London
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 222 242 291
Rank change year-on-year +20 +49  
Permanent jobs requiring a 1st Line Support 7 30 38
As % of all permanent IT jobs advertised in the City of London 0.13% 0.42% 0.35%
As % of the Job Titles category 0.14% 0.44% 0.37%
Number of salaries quoted 6 29 31
Median salary £24,000 £29,000 £24,250
Median salary % change year-on-year -17.24% +19.58%  
90% offered a salary of more than £19,500 £25,000 £21,500
10% offered a salary of more than £34,250 £35,000 £30,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 5067 6815 10209
As % of all permanent IT job vacancies advertised in the City of London 95.68% 95.76% 95.26%
Number of salaries quoted 4619 6131 8678
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £34,000 £35,000 £33,000
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in the City of London

1st Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in the City of London.

Salary trend for 1st Line Support in the City of London

1st Line Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing 1st Line Support in the City of London over the 3 months to 25 April 2017.

Salary histogram for 1st Line Support in the City of London

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 25 April 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support in the job title.

1 10 (55.56%) Windows
2 9 (50.00%) MS Exchange
3 6 (33.33%) Linux
3 6 (33.33%) VMware
3 6 (33.33%) VMware Infrastructure
4 5 (27.78%) ITIL
4 5 (27.78%) TCP/IP
4 5 (27.78%) SLA
4 5 (27.78%) Microsoft
4 5 (27.78%) Project Management
4 5 (27.78%) Citrix
5 4 (22.22%) DHCP
5 4 (22.22%) Active Directory
5 4 (22.22%) DNS
5 4 (22.22%) IIS
5 4 (22.22%) Microsoft Office
5 4 (22.22%) Marketing
5 4 (22.22%) Firewall
5 4 (22.22%) Windows Server
5 4 (22.22%) NAS
6 3 (16.67%) Windows 7
6 3 (16.67%) Finance
6 3 (16.67%) Degree
6 3 (16.67%) SQL Server
7 2 (11.11%) VMS
7 2 (11.11%) Unix
7 2 (11.11%) MCT
7 2 (11.11%) Apple
7 2 (11.11%) Windows Server 2003
7 2 (11.11%) Middleware

1st Line Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (50.00%) MS Exchange
2 4 (22.22%) IIS
3 2 (11.11%) Exchange Server 2007
3 2 (11.11%) Exchange Server 2010
3 2 (11.11%) Exchange Server 2013
4 1 (5.56%) SharePoint
Applications
1 4 (22.22%) Microsoft Office
2 2 (11.11%) Microsoft PowerPoint
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 5 (27.78%) TCP/IP
2 4 (22.22%) DHCP
2 4 (22.22%) DNS
2 4 (22.22%) Firewall
2 4 (22.22%) NAS
3 1 (5.56%) DECT
3 1 (5.56%) Remote Desktop
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 2 (11.11%) Relational Database
2 2 (11.11%) SQL Server 2005
2 2 (11.11%) SQL Server 2008
Development Applications
1 2 (11.11%) JIRA
General
1 4 (22.22%) Marketing
2 3 (16.67%) Finance
3 2 (11.11%) Telecoms
4 1 (5.56%) Back Office
4 1 (5.56%) Law
4 1 (5.56%) Legal
Libraries, Frameworks & Software Standards
1 2 (11.11%) Middleware
Miscellaneous
1 2 (11.11%) Computer Science
1 2 (11.11%) Hedge funds
1 2 (11.11%) iPad
1 2 (11.11%) iPhone
2 1 (5.56%) Blackberry
2 1 (5.56%) Video Conferencing
Operating Systems
1 10 (55.56%) Windows
2 6 (33.33%) Linux
3 4 (22.22%) Windows Server
4 3 (16.67%) Windows 7
5 2 (11.11%) Apple iOS
5 2 (11.11%) Unix
5 2 (11.11%) VMS
5 2 (11.11%) Windows 8
5 2 (11.11%) Windows Server 2003
5 2 (11.11%) Windows Server 2008
5 2 (11.11%) Windows Server 2012
6 1 (5.56%) Windows 10
6 1 (5.56%) Windows XP
Processes & Methodologies
1 5 (27.78%) ITIL
1 5 (27.78%) Project Management
2 2 (11.11%) Incident Management
2 2 (11.11%) Service Management
3 1 (5.56%) Project Governance
Qualifications
1 3 (16.67%) Degree
2 2 (11.11%) MCT
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 5 (27.78%) SLA
System Software
1 6 (33.33%) VMware Infrastructure
2 4 (22.22%) Active Directory
3 2 (11.11%) Microsoft App-V
3 2 (11.11%) Virtual Machines
3 2 (11.11%) XenApp
4 1 (5.56%) Hyper-V
Vendors
1 6 (33.33%) VMware
2 5 (27.78%) Citrix
2 5 (27.78%) Microsoft
3 2 (11.11%) Apple
3 2 (11.11%) Remedy
3 2 (11.11%) ServiceNow
4 1 (5.56%) Adobe
4 1 (5.56%) Autodesk
4 1 (5.56%) Avaya
4 1 (5.56%) iManage
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 3 days ago
City, London
Ability Resourcing
Salary: £25000 - £30000 per annum
Posted: 4 days ago