Customer Service
Scotland > Dumfries and Galloway
The following table provides summary statistics for contract job vacancies advertised in Dumfries and Galloway with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 15 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | - | 5 |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Customer Service | 0 | 0 | 1 |
| As % of all contract jobs advertised in Dumfries and Galloway | - | - | 8.33% |
| As % of the Processes & Methodologies category | - | - | 9.09% |
| Number of daily rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £244 |
| Median daily rate (50th Percentile) | - | - | £263 |
| 75th Percentile | - | - | £281 |
| 90th Percentile | - | - | - |
| Scotland median daily rate | £340 | £250 | £208 |
| % change year-on-year | +36.00% | +20.48% | +18.57% |
All Process and Methodology Skills
Dumfries and Galloway
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Dumfries and Galloway with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 0 | 0 | 11 |
| As % of all contract IT jobs advertised in Dumfries and Galloway | - | - | 91.67% |
| Number of daily rates quoted | 0 | 0 | 10 |
| 10th Percentile | - | - | £163 |
| 25th Percentile | - | - | £172 |
| Median daily rate (50th Percentile) | - | - | £300 |
| 75th Percentile | - | - | £397 |
| 90th Percentile | - | - | £449 |
| Scotland median daily rate | £475 | £475 | £471 |
| % change year-on-year | - | +0.96% | +10.71% |
Customer Service
Job Vacancy Trend in Dumfries and Galloway
Job postings citing Customer Service as a proportion of all IT jobs advertised in Dumfries and Galloway.