ITSM Contracts in East London

IT Service Management (ITSM)
London > East London

The table below provides summary statistics for contract job vacancies advertised in East London requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 15 27 29
Rank change year-on-year +12 +2 +1
Contract jobs citing ITSM 3 9 3
As % of all contract jobs advertised in East London 3.06% 4.13% 1.65%
As % of the Processes & Methodologies category 3.23% 4.41% 1.85%
Number of daily rates quoted 3 9 3
10th Percentile £522 £215 £234
25th Percentile £563 £350 £266
Median daily rate (50th Percentile) £630 £400 £320
Median % change year-on-year +57.50% +25.00% +30.61%
75th Percentile - £460 £535
90th Percentile - - £664
London median daily rate £525 £500 £475
% change year-on-year +5.00% +5.26% -11.21%

All Process and Methodology Skills
East London

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in East London.

Contract vacancies with a requirement for process or methodology skills 93 204 162
As % of all contract IT jobs advertised in East London 94.90% 93.58% 89.01%
Number of daily rates quoted 77 176 128
10th Percentile £271 £357 £196
25th Percentile £415 £424 £400
Median daily rate (50th Percentile) £540 £540 £537
Median % change year-on-year - +0.56% -7.41%
75th Percentile £588 £628 £730
90th Percentile £675 £770 £775
London median daily rate £550 £550 £593
% change year-on-year - -7.17% +3.04%
Number of hourly rates quoted 5 13 11
10th Percentile £14.66 - -
25th Percentile £24.66 £11.95 £21.24
Median hourly rate £28.60 £23.32 £22.49
Median % change year-on-year +22.64% +3.71% +36.27%
75th Percentile £37.00 £36.48 £23.73
90th Percentile £38.80 £38.28 -
London median hourly rate £34.00 £27.84 £37.34
% change year-on-year +22.13% -25.44% -0.43%

ITSM
Job Vacancy Trend in East London

Job postings citing ITSM as a proportion of all IT jobs advertised in East London.

Job vacancy trend for ITSM in East London

ITSM
Contractor Daily Rate Trend in East London

3-month moving average daily rate quoted in jobs citing ITSM in East London.

Daily rate trend for ITSM in East London

ITSM
Daily Rate Histogram in East London

Daily rate distribution for jobs citing ITSM in East London over the 6 months to 17 May 2025.

Daily rate histogram for ITSM in East London

ITSM
Contractor Hourly Rate Trend in East London

3-month moving average hourly rates quoted in jobs citing ITSM in East London.

Hourly rate trend for ITSM in East London

ITSM
Contract Job Locations in East London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East London region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tower Hamlets +8 3 £630 +180.00% 1
ITSM
London

ITSM
Co-occurring Skills and Capabilities in East London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (66.67%) SAP ERP
General
1 2 (66.67%) Legal
Job Titles
1 1 (33.33%) Author
1 1 (33.33%) Bid Writer
1 1 (33.33%) Lead
1 1 (33.33%) QA Leader
Miscellaneous
1 1 (33.33%) Cyber Threat
Processes & Methodologies
1 2 (66.67%) Contract Negotiation
1 2 (66.67%) ERP
1 2 (66.67%) Performance Metrics
1 2 (66.67%) Project Management
1 2 (66.67%) Requirements Gathering
1 2 (66.67%) Technology Transformation
2 1 (33.33%) Agile
2 1 (33.33%) Cyber Intelligence
2 1 (33.33%) Cyber Threat Intelligence
2 1 (33.33%) Incident Response
2 1 (33.33%) MITRE ATT&CK
2 1 (33.33%) Penetration Testing
2 1 (33.33%) Security Patching
2 1 (33.33%) Security Testing
2 1 (33.33%) Service Management
2 1 (33.33%) SIEM
2 1 (33.33%) SOAR
2 1 (33.33%) Technology Strategy
2 1 (33.33%) Threat Intelligence
2 1 (33.33%) Validation
Quality Assurance & Compliance
1 1 (33.33%) NIST
1 1 (33.33%) QA
Vendors
1 2 (66.67%) SAP