Customer-Centricity Contract Job Trends in the East Midlands

Customer-Centric
England > East Midlands

The table below provides summary statistics and contractor rates for jobs advertised in the East Midlands requiring Customer-Centricity skills. It covers contract job vacancies from the 6 months leading up to 16 November 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Nov 2025
Same period 2024 Same period 2023
Rank 68 56 -
Rank change year-on-year -12 - -
Contract jobs citing Customer-Centricity 3 6 0
As % of all contract jobs in the East Midlands 0.34% 0.83% -
As % of the Processes & Methodologies category 0.39% 0.98% -
Number of daily rates quoted 3 2 0
10th Percentile £322 £342 -
25th Percentile £336 £344 -
Median daily rate (50th Percentile) £360 £348 -
Median % change year-on-year +3.37% - -
75th Percentile £420 £352 -
90th Percentile £456 £354 -
England median daily rate £495 £504 £525
% change year-on-year -1.79% -4.00% -12.50%

All Process and Methodology Skills
East Midlands

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East Midlands.

Contract vacancies with a requirement for process or methodology skills 764 613 673
As % of all contract IT jobs advertised in the East Midlands 86.23% 84.55% 83.60%
Number of daily rates quoted 509 372 488
10th Percentile £205 £267 £213
25th Percentile £350 £356 £362
Median daily rate (50th Percentile) £420 £445 £475
Median % change year-on-year -5.62% -6.32% -
75th Percentile £523 £538 £588
90th Percentile £625 £625 £700
England median daily rate £506 £525 £545
% change year-on-year -3.62% -3.67% -0.91%
Number of hourly rates quoted 71 28 53
10th Percentile £16.17 £14.90 £13.00
25th Percentile £17.87 £17.00 £16.66
Median hourly rate £18.87 £23.25 £22.50
Median % change year-on-year -18.84% +3.33% +33.69%
75th Percentile £25.11 £50.00 £51.50
90th Percentile £25.15 £51.50 £69.00
England median hourly rate £25.15 £37.50 £44.50
% change year-on-year -32.93% -15.73% +27.14%

Customer-Centricity
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of contract IT job postings citing Customer-Centricity relative to all contract IT jobs advertised in the East Midlands.

Customer-Centricity job vacancy trend in the East Midlands

Customer-Centricity
Daily Rate Trend in the East Midlands

Contractor daily rate distribution trend for jobs in the East Midlands citing Customer-Centricity.

Contractor daily rate distribution trend for jobs in the East Midlands citing Customer-Centricity

Customer-Centricity
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing Customer-Centricity in the East Midlands over the 6 months to 16 November 2025.

Daily rate histogram for Customer-Centricity in the East Midlands

Customer-Centricity
Hourly Rate Trend in the East Midlands

Contractor hourly rate distribution trend for jobs in the East Midlands citing Customer-Centricity.

Contractor hourly rate distribution trend for jobs in the East Midlands citing Customer-Centricity

Customer-Centricity
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the East Midlands region over the 6 months to 16 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire -18 3 £360 +3.37% 2
Customer-Centricity
England

Customer-Centricity
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (66.67%) Dynamics CRM
General
1 2 (66.67%) Finance
2 1 (33.33%) Banking
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) Business Analyst
1 2 (66.67%) ETL Analyst
2 1 (33.33%) Payments Analyst
2 1 (33.33%) Payments Business Analyst
2 1 (33.33%) Product Owner
Miscellaneous
1 2 (66.67%) Onboarding
2 1 (33.33%) Product Ownership
Processes & Methodologies
1 3 (100.00%) Agile
1 3 (100.00%) User Stories
2 2 (66.67%) Acceptance Criteria
2 2 (66.67%) API Design
2 2 (66.67%) API Integration
2 2 (66.67%) Business Analysis
2 2 (66.67%) CRM
2 2 (66.67%) Customer Experience
2 2 (66.67%) Data Integration
2 2 (66.67%) Due Diligence
2 2 (66.67%) Epics
2 2 (66.67%) ETL
2 2 (66.67%) Kanban
2 2 (66.67%) KYC
2 2 (66.67%) Microservices
2 2 (66.67%) Scrum
2 2 (66.67%) Waterfall
3 1 (33.33%) Client Onboarding
3 1 (33.33%) Customer Service
3 1 (33.33%) Roadmaps
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) Salesforce