The median contractor rate for a Help Desk Support was £125 per day in advertised job vacancies in the East Midlands during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England / East Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 99 91 84
Rank change year-on-year -8 -7  
Contract jobs requiring a Help Desk Support 5 4 9
As % of all contract IT jobs advertised in the East Midlands 0.33% 0.26% 0.58%
As % of the Job Titles category 0.34% 0.27% 0.60%
Number of daily rates quoted 3 0 0
Median daily rate £125 - -
UK excluding London median daily rate £163 £150 £130
% change year-on-year +8.33% +15.38%  
Number of hourly rates quoted 2 2 9
Median hourly rate £10.86 £11.44 £11.00
Median hourly rate % change year-on-year -5.02% +3.97%  
90% offered a hourly rate of more than £9.71 £10.54 £9.45
10% offered a hourly rate of more than £12.50 £12.38 £13.10
UK excluding London median hourly rate £12.50 £12.00 £13.23
% change year-on-year +4.16% -9.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East Midlands
Contract job vacancies with a job title containing a recognized job role 1450 1481 1497
As % of all contract IT job vacancies advertised in the East Midlands 94.46% 96.04% 95.72%
Number of daily rates quoted 3005 3213 3638
Median daily rate £400 £400 £350
Median daily rate % change year-on-year - +14.28%  
90% offered a daily rate of more than £250 £244 £190
10% offered a daily rate of more than £538 £600 £513
UK excluding London median daily rate £400 £399 £365
% change year-on-year +0.25% +9.31%  
Number of hourly rates quoted 219 195 272
Median hourly rate £13.86 £13.50 £13.00
Median hourly rate % change year-on-year +2.66% +3.84%  
90% offered a hourly rate of more than £10.32 £9.72 £10.04
10% offered a hourly rate of more than £52.50 £20.00 £31.80
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

Help Desk Support
Job Vacancy Trend in the East Midlands

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Help Desk Support in the East Midlands

Help Desk Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the East Midlands.

Contractor daily rate trend for Help Desk Support in the East Midlands

Help Desk Support
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Help Desk Support in the East Midlands over the 3 months to 28 June 2017.

Contractor daily rate histogram for Help Desk Support in the East Midlands

Help Desk Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the East Midlands.

Contractor hourly rate trend for Help Desk Support in the East Midlands

Help Desk Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -2 2 - -
Leicestershire -7 1 £95 -
Derbyshire - 1 £125 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 28 June 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region featuring Help Desk Support in the job title.

1 6 (66.67%) Active Directory
2 4 (44.44%) Microsoft Office
2 4 (44.44%) Microsoft
3 3 (33.33%) ITIL
3 3 (33.33%) Windows
3 3 (33.33%) MS Exchange
4 2 (22.22%) Windows XP
4 2 (22.22%) Service Management
4 2 (22.22%) Apple iOS
4 2 (22.22%) ITIL V2
5 1 (11.11%) Windows Server
5 1 (11.11%) Windows 8
5 1 (11.11%) Windows Server 2012
5 1 (11.11%) SharePoint 2013
5 1 (11.11%) Line Management
5 1 (11.11%) Skype
5 1 (11.11%) Driving Licence
5 1 (11.11%) Windows 10
5 1 (11.11%) Skype for Business
5 1 (11.11%) Exchange Server 2010
5 1 (11.11%) ITIL V3
5 1 (11.11%) Finance
5 1 (11.11%) Migration
5 1 (11.11%) Incident Management
5 1 (11.11%) Exchange Server 2003
5 1 (11.11%) Fat Client
5 1 (11.11%) SCCM
5 1 (11.11%) Time Management
5 1 (11.11%) PowerShell
5 1 (11.11%) Android

Help Desk Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) MS Exchange
2 1 (11.11%) Blackberry Enterprise Server
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) Exchange Server 2010
2 1 (11.11%) IBM Notes
2 1 (11.11%) SharePoint
2 1 (11.11%) SharePoint 2013
2 1 (11.11%) Skype for Business
Applications
1 4 (44.44%) Microsoft Office
Communications & Networking
1 1 (11.11%) Skype
1 1 (11.11%) VPN
General
1 1 (11.11%) Finance
Miscellaneous
1 1 (11.11%) Blackberry
1 1 (11.11%) Driving Licence
1 1 (11.11%) Fat Client
1 1 (11.11%) Thin Client
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Apple iOS
2 2 (22.22%) Windows XP
3 1 (11.11%) Android
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows 8
3 1 (11.11%) Windows Server
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 3 (33.33%) ITIL
2 2 (22.22%) ITIL V2
2 2 (22.22%) Service Management
3 1 (11.11%) Incident Management
3 1 (11.11%) ITIL V3
3 1 (11.11%) Line Management
3 1 (11.11%) Migration
3 1 (11.11%) Time Management
Programming Languages
1 1 (11.11%) PowerShell
1 1 (11.11%) VBScript
Qualifications
1 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 6 (66.67%) Active Directory
2 1 (11.11%) XenDesktop
Systems Management
1 1 (11.11%) SCCM
Vendors
1 4 (44.44%) Microsoft
2 1 (11.11%) Citrix
2 1 (11.11%) HP
2 1 (11.11%) Lotus