The median contractor rate for a Help Desk Support was £130 per day in advertised job vacancies in England during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
UK / England
Rank 484 510 440
Rank change year-on-year +26 -70  
Contract jobs requiring a Help Desk Support 93 102 153
As % of all contract IT jobs advertised in England 0.23% 0.21% 0.32%
As % of the Job Titles category 0.24% 0.22% 0.34%
Number of daily rates quoted 36 31 55
Median daily rate £130 £150 £135
Median daily rate % change year-on-year -13.33% +11.11%  
90% offered a daily rate of more than £99 £100 £103
10% offered a daily rate of more than £185 £260 £200
UK excluding London median daily rate £123 £138 £133
% change year-on-year -10.90% +3.77%  
Number of hourly rates quoted 24 48 62
Median hourly rate £12.50 £14.50 £12.75
Median hourly rate % change year-on-year -13.79% +13.72%  
90% offered a hourly rate of more than £10.65 £8.85 £9.55
10% offered a hourly rate of more than £16.00 £16.65 £17.45
UK excluding London median hourly rate £12.50 £13.00 £12.50
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 39124 46334 45141
As % of all contract IT job vacancies advertised in England 94.84% 95.21% 94.84%
Number of daily rates quoted 25435 30385 27741
Median daily rate £430 £425 £400
Median daily rate % change year-on-year +1.23% +6.25%  
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1355 1447 1806
Median hourly rate £18.50 £18.50 £17.50
Median hourly rate % change year-on-year - +5.71%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.00 £47.83 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Help Desk Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in England

Help Desk Support
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in England.

Contractor daily rate trend for Help Desk Support in England

Help Desk Support
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Help Desk Support in England over the 3 months to 23 March 2017.

Contractor daily rate histogram for Help Desk Support in England

Help Desk Support
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support in England.

Contractor hourly rate trend for Help Desk Support in England

Help Desk Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 29 £134 -0.92% 8
South East 0 15 £120 -20.00% 7
South West +11 14 £170 +41.66% 1
Yorkshire +14 11 £113 -54.08% 3
West Midlands +19 10 £98 -36.06%
East of England -11 7 £155 +14.81% 3
East Midlands -3 4 £100 - 4
North West +17 3 - - 5
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support in the job title.

1 148 (75.90%) Windows
2 114 (58.46%) Active Directory
3 101 (51.79%) MS Office
4 88 (45.13%) Microsoft
5 78 (40.00%) Windows 7
6 51 (26.15%) MS Excel
7 39 (20.00%) ITIL
8 34 (17.44%) Citrix
9 28 (14.36%) Windows 10
10 26 (13.33%) Incident Management
10 26 (13.33%) Blackberry
11 23 (11.79%) Windows 8
12 22 (11.28%) Law
13 21 (10.77%) HP
14 20 (10.26%) Apple
14 20 (10.26%) SLA
14 20 (10.26%) WAN
14 20 (10.26%) Finance
15 18 (9.23%) Legal
15 18 (9.23%) VPN
16 17 (8.72%) Android
16 17 (8.72%) Office 365
17 16 (8.21%) Dell
18 15 (7.69%) LAN
18 15 (7.69%) Windows Server
19 13 (6.67%) Windows XP
20 12 (6.15%) Service Delivery
20 12 (6.15%) Smartphone
21 11 (5.64%) ITSM
22 10 (5.13%) Toshiba

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.62%) MS Exchange
2 7 (3.59%) IBM Notes
3 6 (3.08%) Skype for Business
4 1 (0.51%) Blackberry Enterprise Server
4 1 (0.51%) CMS
4 1 (0.51%) Exchange Server 2013
Applications
1 101 (51.79%) MS Office
2 51 (26.15%) MS Excel
3 2 (1.03%) MS PowerPoint
3 2 (1.03%) Spreadsheet
Business Applications
1 2 (1.03%) SAP Oil and Gas
2 1 (0.51%) Dynamics CRM
2 1 (0.51%) Dynamics NAV
2 1 (0.51%) Oracle Applications
2 1 (0.51%) Oracle EBS
Cloud Services
1 17 (8.72%) Office 365
2 3 (1.54%) Microsoft Azure
3 2 (1.03%) G Suite
Communications & Networking
1 20 (10.26%) WAN
2 18 (9.23%) VPN
3 15 (7.69%) LAN
4 10 (5.13%) Wireless
5 8 (4.10%) Internet
6 6 (3.08%) DNS
7 5 (2.56%) DHCP
8 4 (2.05%) Firewall
8 4 (2.05%) Skype
9 3 (1.54%) TCP/IP
10 2 (1.03%) LDAP
10 2 (1.03%) Remote Desktop
11 1 (0.51%) Ethernet
11 1 (0.51%) VoIP
Database & Business Intelligence
1 2 (1.03%) SQL Server
2 1 (0.51%) Big Data
2 1 (0.51%) BusinessObjects
2 1 (0.51%) BusinessObjects Business Intelligence
2 1 (0.51%) Oracle BI EE
Development Applications
1 1 (0.51%) JIRA
General
1 22 (11.28%) Law
2 20 (10.26%) Finance
3 18 (9.23%) Legal
4 8 (4.10%) Telecoms
5 5 (2.56%) Banking
6 4 (2.05%) Investment Banking
7 3 (1.54%) Advertising
7 3 (1.54%) German Language
7 3 (1.54%) Marketing
7 3 (1.54%) Multimedia
7 3 (1.54%) Retail
8 2 (1.03%) Automotive
8 2 (1.03%) Electronics
8 2 (1.03%) French Language
8 2 (1.03%) Manufacturing
9 1 (0.51%) Dutch Language
9 1 (0.51%) Games
9 1 (0.51%) Military
9 1 (0.51%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.51%) SAP Smart Forms
Miscellaneous
1 26 (13.33%) Blackberry
2 12 (6.15%) Smartphone
3 10 (5.13%) RSA SecurID
4 6 (3.08%) CMDB
4 6 (3.08%) Data Centre
4 6 (3.08%) EPoS
5 5 (2.56%) iPhone
5 5 (2.56%) NHS
6 4 (2.05%) Analytical Skills
7 2 (1.03%) Computer Science
7 2 (1.03%) Video Conferencing
8 1 (0.51%) Client/Server
8 1 (0.51%) Credit Risk
8 1 (0.51%) Fat Client
8 1 (0.51%) iPad
8 1 (0.51%) Management Information System
8 1 (0.51%) Replication
8 1 (0.51%) Thin Client
Operating Systems
1 148 (75.90%) Windows
2 78 (40.00%) Windows 7
3 28 (14.36%) Windows 10
4 23 (11.79%) Windows 8
5 17 (8.72%) Android
6 15 (7.69%) Windows Server
7 13 (6.67%) Windows XP
8 8 (4.10%) Windows Server 2008
9 6 (3.08%) Apple iOS
10 4 (2.05%) Windows Server 2003
11 3 (1.54%) Windows 2000
12 2 (1.03%) Linux
12 2 (1.03%) Mac OS X
12 2 (1.03%) Windows Server 2012
12 2 (1.03%) Windows Vista
13 1 (0.51%) Windows NT
Processes & Methodologies
1 39 (20.00%) ITIL
2 26 (13.33%) Incident Management
3 12 (6.15%) Service Delivery
4 11 (5.64%) ITSM
5 8 (4.10%) Change Management
5 8 (4.10%) ITIL V3
6 7 (3.59%) Service Management
7 6 (3.08%) Asset Management
7 6 (3.08%) Migration
8 4 (2.05%) Coaching
8 4 (2.05%) DNA
8 4 (2.05%) Time Management
9 3 (1.54%) Business Intelligence
9 3 (1.54%) Software Deployment
9 3 (1.54%) Workflow
10 2 (1.03%) Continuous Improvement
10 2 (1.03%) Digital Marketing
10 2 (1.03%) ITIL V2
10 2 (1.03%) Mobile Device Management
10 2 (1.03%) Software Licensing
Programming Languages
1 4 (2.05%) SQL
2 1 (0.51%) PowerShell
Qualifications
1 10 (5.13%) MOS
2 5 (2.56%) MCP
3 3 (1.54%) CCNA
3 3 (1.54%) Cisco Certification
3 3 (1.54%) ITIL Certification
3 3 (1.54%) Microsoft Certification
4 2 (1.03%) DBS Check
4 2 (1.03%) Degree
4 2 (1.03%) ITIL Foundation Certificate
4 2 (1.03%) MCSE
4 2 (1.03%) SC Cleared
4 2 (1.03%) Security Cleared
5 1 (0.51%) A+ Certification
5 1 (0.51%) MCITP
5 1 (0.51%) MCSA
5 1 (0.51%) PMP
Quality Assurance & Compliance
1 20 (10.26%) SLA
System Software
1 114 (58.46%) Active Directory
2 4 (2.05%) VMware Infrastructure
3 2 (1.03%) XenApp
4 1 (0.51%) Terminal Services
Systems Management
1 4 (2.05%) SCCM
Vendors
1 88 (45.13%) Microsoft
2 34 (17.44%) Citrix
3 21 (10.77%) HP
4 20 (10.26%) Apple
5 16 (8.21%) Dell
6 10 (5.13%) Toshiba
7 7 (3.59%) Lotus
7 7 (3.59%) VMware
8 4 (2.05%) Cisco
8 4 (2.05%) Google
8 4 (2.05%) SAP
8 4 (2.05%) ServiceNow
8 4 (2.05%) Sophos
9 3 (1.54%) Aruba
9 3 (1.54%) Remedy
10 2 (1.03%) Adobe
10 2 (1.03%) IBM
11 1 (0.51%) Compaq
11 1 (0.51%) Intel
11 1 (0.51%) Oracle
Leicester, Leicestershire
Oscar
Rate: £70 - £120 per day
Posted: Yesterday
Leeds, West Yorkshire
People Source Consulting
Rate: £120 - £140 per day
Posted: 2 days ago
Abingdon, Oxfordshire
Experis Ltd
Rate: £12.00 per hour
Posted: 3 days ago