The median annual salary for a Help Desk Support was £20,250 in advertised job vacancies in the East Midlands during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
England / East Midlands
Rank 155 159 172
Rank change year-on-year +4 +13  
Permanent jobs requiring a Help Desk Support 5 5 9
As % of all permanent IT jobs advertised in the East Midlands 0.17% 0.16% 0.28%
As % of the Job Titles category 0.18% 0.16% 0.29%
Number of salaries quoted 5 3 9
Median salary £20,250 £20,000 £21,500
Median salary % change year-on-year +1.25% -6.97%  
90% offered a salary of more than £16,500 £16,800 £19,000
10% offered a salary of more than £24,125 £20,000 £23,600
UK excluding London median salary £22,000 £21,750 £22,000
% change year-on-year +1.14% -1.13%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2782 3071 3134
As % of all permanent IT job vacancies advertised in the East Midlands 96.73% 97.34% 97.33%
Number of salaries quoted 2229 2450 2548
Median salary £37,500 £37,500 £39,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £60,000 £50,000 £53,992
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the East Midlands

Help Desk Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in the East Midlands.

Salary trend for Help Desk Support in the East Midlands

Help Desk Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +9 2 £18,875 -5.62% 1
Lincolnshire +1 2 £20,250 +26.56%
Northamptonshire +22 1 £27,000 +35.00% 1
Derbyshire - 1 £16,500 -
Help Desk Support
England

Help Desk Support Skill Set
Top 29 Related IT Skills in the East Midlands

For the 6 months to 23 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Help Desk Support in the job title.

1 3 (50.00%) Windows
2 2 (33.33%) Active Directory
2 2 (33.33%) MS Office
2 2 (33.33%) ITIL
2 2 (33.33%) SLA
3 1 (16.67%) Cloud Computing
3 1 (16.67%) Windows 7
3 1 (16.67%) SaaS
3 1 (16.67%) Office 365
3 1 (16.67%) Enterprise Software
3 1 (16.67%) Driving Licence
3 1 (16.67%) Microsoft
3 1 (16.67%) ITIL Certification
3 1 (16.67%) Blackberry
3 1 (16.67%) MS Excel
3 1 (16.67%) Broadband
3 1 (16.67%) VoIP
3 1 (16.67%) C#
3 1 (16.67%) Java
3 1 (16.67%) SQL
3 1 (16.67%) .NET
3 1 (16.67%) Telecoms
3 1 (16.67%) Finance
3 1 (16.67%) Manufacturing
3 1 (16.67%) Retail
3 1 (16.67%) Knowledge Management
3 1 (16.67%) Degree
3 1 (16.67%) Computer Science
3 1 (16.67%) Time Management

Help Desk Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) MS Office
2 1 (16.67%) MS Excel
Cloud Services
1 1 (16.67%) Cloud Computing
1 1 (16.67%) Office 365
1 1 (16.67%) SaaS
Communications & Networking
1 1 (16.67%) Broadband
1 1 (16.67%) VoIP
General
1 1 (16.67%) Finance
1 1 (16.67%) Manufacturing
1 1 (16.67%) Retail
1 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
Miscellaneous
1 1 (16.67%) Blackberry
1 1 (16.67%) Computer Science
1 1 (16.67%) Driving Licence
1 1 (16.67%) Enterprise Software
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) Knowledge Management
2 1 (16.67%) Time Management
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) Java
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) Degree
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
Vendors
1 1 (16.67%) Microsoft
Leicester, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £21,000 per annum + benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Capita Resourcing - IT Resourcing
Salary: £18000 per annum + 17.5% shift allowance
Posted: 6 days ago
Northampton
IQ Telecom
Salary: £25000 - £29000 per annum + Car Allowance and Mileage
Posted: 17 days ago