The median annual salary for a Help Desk Support was £20,000 in advertised job vacancies in the East Midlands during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
England / East Midlands
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 150 163 176
Rank change year-on-year +13 +13  
Permanent jobs requiring a Help Desk Support 5 14 11
As % of all permanent IT jobs advertised in the East Midlands 0.19% 0.43% 0.29%
As % of the Job Titles category 0.19% 0.44% 0.30%
Number of salaries quoted 5 12 9
Median salary £20,000 £20,250 £20,000
Median salary % change year-on-year -1.23% +1.25%  
90% offered a salary of more than £17,300 £18,000 £18,300
10% offered a salary of more than £29,800 £21,500 £23,800
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2592 3158 3646
As % of all permanent IT job vacancies advertised in the East Midlands 96.97% 97.56% 97.25%
Number of salaries quoted 2187 2560 3028
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £23,000 £24,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Support
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the East Midlands

Help Desk Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in the East Midlands.

Salary trend for Help Desk Support in the East Midlands

Help Desk Support
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Help Desk Support in the East Midlands over the 3 months to 26 June 2017.

Salary histogram for Help Desk Support in the East Midlands

Help Desk Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +1 3 £18,500 -9.75%
Lincolnshire +14 1 £20,000 -
Northamptonshire +4 1 £22,000 +22.22% 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 26 June 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Help Desk Support in the job title.

1 5 (45.45%) Windows
2 4 (36.36%) ITIL
2 4 (36.36%) SLA
2 4 (36.36%) Microsoft
2 4 (36.36%) Active Directory
3 3 (27.27%) Microsoft Office
4 2 (18.18%) Time Management
4 2 (18.18%) Apple iOS
4 2 (18.18%) Office 365
4 2 (18.18%) Driving Licence
4 2 (18.18%) Windows 7
5 1 (9.09%) Cloud Computing
5 1 (9.09%) Windows 10
5 1 (9.09%) Microsoft Intune
5 1 (9.09%) Windows Server 2012
5 1 (9.09%) Analytical Skills
5 1 (9.09%) Workload Management
5 1 (9.09%) MOS
5 1 (9.09%) Logistics
5 1 (9.09%) Knowledge Management
5 1 (9.09%) MCITP
5 1 (9.09%) Degree
5 1 (9.09%) Data Protection
5 1 (9.09%) Android
5 1 (9.09%) Windows Server 2008
5 1 (9.09%) iPad
5 1 (9.09%) Telecoms
5 1 (9.09%) Law
5 1 (9.09%) Microsoft Certification
5 1 (9.09%) ITIL Certification

Help Desk Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (27.27%) Microsoft Office
2 1 (9.09%) Microsoft Excel
Cloud Services
1 2 (18.18%) Office 365
2 1 (9.09%) Cloud Computing
Communications & Networking
1 1 (9.09%) Broadband
1 1 (9.09%) VoIP
General
1 1 (9.09%) Law
1 1 (9.09%) Telecoms
Miscellaneous
1 2 (18.18%) Driving Licence
2 1 (9.09%) Analytical Skills
2 1 (9.09%) Blackberry
2 1 (9.09%) iPad
Operating Systems
1 5 (45.45%) Windows
2 2 (18.18%) Apple iOS
2 2 (18.18%) Windows 7
3 1 (9.09%) Android
3 1 (9.09%) Windows 10
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 4 (36.36%) ITIL
2 2 (18.18%) Time Management
3 1 (9.09%) Data Protection
3 1 (9.09%) Knowledge Management
3 1 (9.09%) Logistics
3 1 (9.09%) Workload Management
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) HND
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MCITP
1 1 (9.09%) MCP
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) MOS
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 4 (36.36%) Active Directory
Systems Management
1 1 (9.09%) Microsoft Intune
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Apple
2 1 (9.09%) Remedy
Northampton
Recruitment Genius Ltd
Salary: £17500 - £19000 per annum
Posted: 6 days ago