Period
to 23 April 2018

The median contractor rate for a Technical Support Analyst was £65 per day in advertised job vacancies in the East Midlands during the 6 months to 23 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support Analyst
England > East Midlands
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 140 140 132
Rank change year-on-year 0 -8 +10
Contract jobs requiring a Technical Support Analyst 6 7 6
As % of all contract IT jobs advertised in the East Midlands 0.20% 0.23% 0.19%
As % of the Job Titles category 0.21% 0.24% 0.20%
Number of daily rates quoted 1 2 3
East Midlands median daily rate £65 £150 £250
Median daily rate % change year-on-year -56.67% -40.00% -46.81%
10th Percentile £63 £150 £130
90th Percentile £68 £150 £297
England median daily rate £220 £265 £200
% change year-on-year -16.98% +32.50% -26.61%
Number of hourly rates quoted 0 0 0
East Midlands median hourly rate - - -
England median hourly rate £24.88 £13.75 £17.00
% change year-on-year +80.91% -19.12% -38.18%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,834 2,970 2,994
% of contract IT jobs with a recognized job title 95.13% 95.65% 96.12%
Number of daily rates quoted 1,736 1,793 1,750
East Midlands median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - +7.14%
10th Percentile £219 £210 £219
90th Percentile £539 £538 £538
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 143 133 130
East Midlands median hourly rate £15.40 £14.20 £14.10
Median hourly rate % change year-on-year +8.45% +0.71% +4.44%
10th Percentile £10.29 £10.40 £9.75
90th Percentile £47.50 £42.00 £39.33
England median hourly rate £18.70 £19.00 £19.00
% change year-on-year -1.58% - +11.76%

Technical Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Technical Support Analyst in the East Midlands

Technical Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Analyst in the East Midlands.

Contractor daily rate trend for Technical Support Analyst in the East Midlands

Technical Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support Analyst in the East Midlands.

Contractor hourly rate trend for Technical Support Analyst in the East Midlands

Technical Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the East Midlands region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -8 5 - - 4
Leicestershire +8 1 £65 -56.67%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 23 April 2018, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Technical Support Analyst in the job title.

1 3 (50.00%) Microsoft
1 3 (50.00%) Active Directory
1 3 (50.00%) Oracle
1 3 (50.00%) Windows
1 3 (50.00%) Linux
1 3 (50.00%) Mac OS
1 3 (50.00%) Office 365
1 3 (50.00%) ITIL
1 3 (50.00%) Windows Server
2 2 (33.33%) Linux Command Line
2 2 (33.33%) Unix
2 2 (33.33%) .NET
2 2 (33.33%) Application Packaging
2 2 (33.33%) SCCM
2 2 (33.33%) Microsoft Office
2 2 (33.33%) C#
2 2 (33.33%) HTML
2 2 (33.33%) JavaScript
2 2 (33.33%) Citrix
2 2 (33.33%) Shell Script
2 2 (33.33%) SQLPlus
2 2 (33.33%) McAfee
2 2 (33.33%) PL/SQL
2 2 (33.33%) SQL
2 2 (33.33%) Web Services
3 1 (16.67%) XML
3 1 (16.67%) VBScript
3 1 (16.67%) Configuration Management
3 1 (16.67%) Agile Software Development
3 1 (16.67%) MVC

Technical Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) CMS
1 1 (16.67%) Sitecore CMS
1 1 (16.67%) Umbraco
Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 3 (50.00%) Office 365
2 1 (16.67%) G Suite
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) LAN
1 1 (16.67%) Remote Desktop
1 1 (16.67%) TCP/IP
1 1 (16.67%) WAN
Database & Business Intelligence
1 2 (33.33%) SQLPlus
Development Applications
1 1 (16.67%) Git (software)
1 1 (16.67%) Octopus Deploy
1 1 (16.67%) Oracle APEX
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
1 2 (33.33%) HTML
1 2 (33.33%) Web Services
2 1 (16.67%) AngularJS
2 1 (16.67%) ASP.NET
2 1 (16.67%) ASP.NET Web Forms
2 1 (16.67%) CSS
2 1 (16.67%) DHTML
2 1 (16.67%) Oracle Streams
2 1 (16.67%) XML
Miscellaneous
1 2 (33.33%) Linux Command Line
2 1 (16.67%) Replication
Operating Systems
1 3 (50.00%) Linux
1 3 (50.00%) Mac OS
1 3 (50.00%) Windows
1 3 (50.00%) Windows Server
2 2 (33.33%) Unix
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) Application Packaging
3 1 (16.67%) Agile Software Development
3 1 (16.67%) Configuration Management
3 1 (16.67%) DevOps
3 1 (16.67%) MVC
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Stakeholder Management
Programming Languages
1 2 (33.33%) C#
1 2 (33.33%) JavaScript
1 2 (33.33%) PL/SQL
1 2 (33.33%) Shell Script
1 2 (33.33%) SQL
2 1 (16.67%) Perl
2 1 (16.67%) PowerShell
2 1 (16.67%) VBScript
System Software
1 3 (50.00%) Active Directory
Systems Management
1 2 (33.33%) SCCM
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) Oracle
2 2 (33.33%) Citrix
2 2 (33.33%) McAfee
3 1 (16.67%) Cisco
3 1 (16.67%) Sitecore
3 1 (16.67%) Veeam