Technical Support Analyst Contracts in England

Technical Support Analyst
UK > England

The median Technical Support Analyst daily rate in England is £250, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 473 504 633
Rank change year-on-year +31 +129 +118
Contract jobs requiring a Technical Support Analyst 12 38 20
As % of all contract jobs advertised in England 0.049% 0.10% 0.040%
As % of the Job Titles category 0.053% 0.11% 0.042%
Number of daily rates quoted 7 29 9
10th Percentile £210 £179 £146
25th Percentile £231 £209 £155
Median daily rate (50th Percentile) £250 £230 £175
Median % change year-on-year +8.70% +31.43% -20.45%
75th Percentile £272 £345 £208
90th Percentile £336 - £365
UK median daily rate £250 £230 £170
% change year-on-year +8.70% +35.29% -22.73%
Number of hourly rates quoted 3 6 6
10th Percentile £17.06 - £14.63
25th Percentile £19.67 £21.25 £16.50
Median hourly rate £24.00 £22.50 £21.11
Median % change year-on-year +6.67% +6.58% +24.18%
75th Percentile £26.00 £23.75 £24.62
90th Percentile £27.20 - £28.44
UK median hourly rate £24.00 £22.50 £21.11
% change year-on-year +6.67% +6.58% +24.18%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Technical Support Analyst
Job Vacancy Trend in England

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Analyst in England

Technical Support Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Technical Support Analyst in England.

Daily rate trend for Technical Support Analyst in England

Technical Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support Analyst in England over the 6 months to 1 May 2025.

Daily rate histogram for Technical Support Analyst in England

Technical Support Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Technical Support Analyst in England.

Hourly rate trend for Technical Support Analyst in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +31 4 £249 +14.37% 5
North of England +22 4 £250 +8.70% 3
North West +20 4 £250 +8.70% 2
South West +41 1 £250 +9.89% 4
East of England +18 1 - - 5
Midlands +16 1 - - 3
South East - 1 - - 2
East Midlands - 1 - -
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, Technical Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support Analyst in the job title.

1 8 (66.67%) Windows
2 7 (58.33%) ITIL
3 5 (41.67%) Active Directory
3 5 (41.67%) Microsoft 365
4 4 (33.33%) Microsoft Intune
4 4 (33.33%) Windows 10
4 4 (33.33%) Microsoft
5 3 (25.00%) Agile
5 3 (25.00%) Problem Management
5 3 (25.00%) Process Improvement
5 3 (25.00%) Telecoms
5 3 (25.00%) Change Management
5 3 (25.00%) Social Skills
5 3 (25.00%) Customer Service
5 3 (25.00%) Service Catalogue
6 2 (16.67%) Problem-Solving
6 2 (16.67%) TCP/IP
6 2 (16.67%) Android
6 2 (16.67%) Entra ID
6 2 (16.67%) Driving Licence
6 2 (16.67%) Azure
7 1 (8.33%) SaaS
7 1 (8.33%) Network Management
7 1 (8.33%) Apple iOS
7 1 (8.33%) Mac OS
7 1 (8.33%) SCCM
7 1 (8.33%) Asset Management
7 1 (8.33%) CMDB
7 1 (8.33%) Software Deployment
7 1 (8.33%) IaaS

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SharePoint
Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 5 (41.67%) Microsoft 365
2 2 (16.67%) Azure
2 2 (16.67%) Entra ID
3 1 (8.33%) IaaS
3 1 (8.33%) OneDrive
3 1 (8.33%) SaaS
Communications & Networking
1 2 (16.67%) TCP/IP
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) LAN
2 1 (8.33%) Softphone
2 1 (8.33%) Structured Cabling
2 1 (8.33%) VoIP
2 1 (8.33%) WAN
2 1 (8.33%) Wireless
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 3 (25.00%) Social Skills
1 3 (25.00%) Telecoms
2 1 (8.33%) Public Sector
Miscellaneous
1 2 (16.67%) Driving Licence
2 1 (8.33%) CMDB
Operating Systems
1 8 (66.67%) Windows
2 4 (33.33%) Windows 10
3 2 (16.67%) Android
4 1 (8.33%) Apple iOS
4 1 (8.33%) Linux
4 1 (8.33%) Mac OS
4 1 (8.33%) Windows Server
Processes & Methodologies
1 7 (58.33%) ITIL
2 3 (25.00%) Agile
2 3 (25.00%) Change Management
2 3 (25.00%) Customer Service
2 3 (25.00%) Problem Management
2 3 (25.00%) Process Improvement
2 3 (25.00%) Service Catalogue
3 2 (16.67%) Problem-Solving
4 1 (8.33%) Asset Management
4 1 (8.33%) ITSM
4 1 (8.33%) Network Management
4 1 (8.33%) Network Monitoring
4 1 (8.33%) Service Delivery
4 1 (8.33%) Software Deployment
Qualifications
1 1 (8.33%) A+ Certification
1 1 (8.33%) ECDL
1 1 (8.33%) ITIL Certification
1 1 (8.33%) MCP
System Software
1 5 (41.67%) Active Directory
Systems Management
1 4 (33.33%) Microsoft Intune
2 1 (8.33%) SCCM
Vendors
1 4 (33.33%) Microsoft
2 1 (8.33%) JDA
2 1 (8.33%) Oracle
2 1 (8.33%) ServiceNow