Period
to 16 December 2018

The median annual salary for a Technical Support Analyst was £35,500 in advertised job vacancies in the East Midlands during the 6 months to 16 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
England > East Midlands
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 207 234 252
Rank change year-on-year +27 +18 -6
Permanent jobs requiring a Technical Support Analyst 8 8 8
As % of all permanent IT jobs advertised in the East Midlands 0.18% 0.15% 0.13%
As % of the Job Titles category 0.19% 0.16% 0.13%
Number of salaries quoted 6 7 8
East Midlands median annual salary £35,500 £20,500 £27,000
Median salary % change year-on-year +73.17% -24.07% +8.00%
10th Percentile £24,625 £19,250 £23,850
90th Percentile £39,250 £35,100 £61,250
England median annual salary £31,000 £29,000 £30,000
% change year-on-year +6.90% -3.33% +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 4,196 5,102 6,226
% of permanent IT jobs with a recognized job title 96.64% 97.37% 97.59%
Number of salaries quoted 3,203 4,261 4,961
East Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,000 £24,000 £24,000
90th Percentile £67,500 £62,500 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +0.53%

Technical Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Technical Support Analyst in the East Midlands

Technical Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in the East Midlands.

Salary trend for Technical Support Analyst in the East Midlands

Technical Support Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Technical Support Analyst in the East Midlands over the 6 months to 16 December 2018.

Salary histogram for Technical Support Analyst in the East Midlands

Technical Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the East Midlands region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -4 4 £35,500 +73.17% 3
Leicestershire -22 3 £38,000 - 1
Nottinghamshire +29 1 £19,000 -24.00%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 16 December 2018, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Technical Support Analyst in the job title.

1 4 (50.00%) Oracle
2 3 (37.50%) SharePoint
2 3 (37.50%) Finance
2 3 (37.50%) Windows
2 3 (37.50%) Microsoft
2 3 (37.50%) Windows Server
3 2 (25.00%) Agile Software Development
3 2 (25.00%) FMCG
3 2 (25.00%) Infor
3 2 (25.00%) Waterfall
3 2 (25.00%) Change Control
3 2 (25.00%) Test Strategy
3 2 (25.00%) Infor M3
3 2 (25.00%) Manufacturing
3 2 (25.00%) Games
3 2 (25.00%) ERP
3 2 (25.00%) PeopleSoft
3 2 (25.00%) SAP
3 2 (25.00%) PL/SQL
3 2 (25.00%) SQL
4 1 (12.50%) C#
4 1 (12.50%) C++
4 1 (12.50%) Java
4 1 (12.50%) Microsoft Office
4 1 (12.50%) MS Visio
4 1 (12.50%) LAN
4 1 (12.50%) VoIP
4 1 (12.50%) WAN
4 1 (12.50%) DHCP
4 1 (12.50%) TCP/IP

Technical Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) SharePoint
Applications
1 1 (12.50%) Microsoft Excel
1 1 (12.50%) Microsoft Office
1 1 (12.50%) MS Visio
Business Applications
1 2 (25.00%) Infor M3
Cloud Services
1 1 (12.50%) G Suite
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Internet
1 1 (12.50%) IP Telephony
1 1 (12.50%) LAN
1 1 (12.50%) Remote Desktop
1 1 (12.50%) TCP/IP
1 1 (12.50%) VoIP
1 1 (12.50%) WAN
Database & Business Intelligence
1 1 (12.50%) Oracle BI EE
1 1 (12.50%) Oracle Database
General
1 3 (37.50%) Finance
2 2 (25.00%) Games
2 2 (25.00%) Manufacturing
Miscellaneous
1 2 (25.00%) FMCG
2 1 (12.50%) Replication
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows Server
2 1 (12.50%) Linux
2 1 (12.50%) Mac OS
Processes & Methodologies
1 2 (25.00%) Agile Software Development
1 2 (25.00%) Change Control
1 2 (25.00%) ERP
1 2 (25.00%) Test Strategy
1 2 (25.00%) Waterfall
2 1 (12.50%) Problem-Solving
Programming Languages
1 2 (25.00%) PL/SQL
1 2 (25.00%) SQL
2 1 (12.50%) C#
2 1 (12.50%) C++
2 1 (12.50%) Java
System Software
1 1 (12.50%) Active Directory
Vendors
1 4 (50.00%) Oracle
2 3 (37.50%) Microsoft
3 2 (25.00%) Infor
3 2 (25.00%) PeopleSoft
3 2 (25.00%) SAP
4 1 (12.50%) Cisco
4 1 (12.50%) Veeam