The median contractor rate for a 1st Line Support Analyst was £113 per day in advertised job vacancies in the East of England during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support Analyst
England / East of England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 118 117 129
Rank change year-on-year -1 +12  
Contract jobs requiring a 1st Line Support Analyst 12 12 19
As % of all contract IT jobs advertised in the East of England 0.51% 0.47% 0.63%
As % of the Job Titles category 0.54% 0.49% 0.66%
Number of daily rates quoted 5 3 2
Median daily rate £113 £105 £100
Median daily rate % change year-on-year +7.14% +5.00%  
UK excluding London median daily rate £115 £114 £115
% change year-on-year +1.09% -1.08%  
Number of hourly rates quoted 3 7 15
Median hourly rate £11.50 £11.25 £12.00
Median hourly rate % change year-on-year +2.17% -6.25%  
90% offered a hourly rate of more than £10.70 £8.25 £11.00
10% offered a hourly rate of more than £13.50 £13.80 £13.25
UK excluding London median hourly rate £13.75 £12.00 £12.00
% change year-on-year +14.58% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2217 2451 2882
As % of all contract IT job vacancies advertised in the East of England 93.86% 96.08% 95.27%
Number of daily rates quoted 1277 1395 1713
Median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.66%  
90% offered a daily rate of more than £225 £163 £200
10% offered a daily rate of more than £550 £530 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 175 199 251
Median hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.06 £12.00 £10.50
10% offered a hourly rate of more than £45.00 £40.25 £41.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

1st Line Support Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in the East of England

1st Line Support Analyst
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support Analyst in the East of England.

Contractor daily rate trend for 1st Line Support Analyst in the East of England

1st Line Support Analyst
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support Analyst in the East of England.

Contractor hourly rate trend for 1st Line Support Analyst in the East of England

1st Line Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +6 3 - - 2
Norfolk - 3 £176 -
Hertfordshire -3 2 £113 - 2
Essex -15 2 - -
Suffolk - 2 £98 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 28 June 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 1st Line Support Analyst in the job title.

1 7 (50.00%) Active Directory
2 6 (42.86%) SLA
3 5 (35.71%) ITIL
3 5 (35.71%) Windows
3 5 (35.71%) Service Management
4 4 (28.57%) Microsoft
4 4 (28.57%) Smartphone
4 4 (28.57%) Security Cleared
4 4 (28.57%) Office 365
5 3 (21.43%) Apple iOS
5 3 (21.43%) Android
5 3 (21.43%) Time Management
5 3 (21.43%) SC Cleared
5 3 (21.43%) Google Drive
5 3 (21.43%) Google
5 3 (21.43%) JIRA
5 3 (21.43%) ITSM
5 3 (21.43%) Microsoft Office
6 2 (14.29%) SQL
6 2 (14.29%) IIS
6 2 (14.29%) Microsoft Excel
6 2 (14.29%) MS Exchange
6 2 (14.29%) VPN
6 2 (14.29%) Project Management
6 2 (14.29%) Pharmaceutical
6 2 (14.29%) A+ Certification
6 2 (14.29%) Apple
6 2 (14.29%) NHS
6 2 (14.29%) Mathematics
6 2 (14.29%) Exchange Server 2007

1st Line Support Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Exchange Server 2007
1 2 (14.29%) IIS
1 2 (14.29%) MS Exchange
Applications
1 3 (21.43%) Microsoft Office
2 2 (14.29%) Microsoft Excel
2 2 (14.29%) Microsoft PowerPoint
Cloud Services
1 4 (28.57%) Office 365
2 3 (21.43%) Google Drive
Communications & Networking
1 2 (14.29%) VPN
2 1 (7.14%) WebEx
Development Applications
1 3 (21.43%) JIRA
General
1 2 (14.29%) Pharmaceutical
Miscellaneous
1 4 (28.57%) Smartphone
2 2 (14.29%) NHS
3 1 (7.14%) Analytical Skills
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Android
2 3 (21.43%) Apple iOS
3 2 (14.29%) Windows 7
4 1 (7.14%) Windows 10
Processes & Methodologies
1 5 (35.71%) ITIL
1 5 (35.71%) Service Management
2 3 (21.43%) ITSM
2 3 (21.43%) Time Management
3 2 (14.29%) Data Analysis
3 2 (14.29%) ITIL V3
3 2 (14.29%) Mathematics
3 2 (14.29%) Project Management
3 2 (14.29%) SDLC
4 1 (7.14%) Office Automation
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 4 (28.57%) Security Cleared
2 3 (21.43%) SC Cleared
3 2 (14.29%) A+ Certification
4 1 (7.14%) BPSS Clearance
4 1 (7.14%) CTC Cleared
4 1 (7.14%) Degree
4 1 (7.14%) DV Cleared
Quality Assurance & Compliance
1 6 (42.86%) SLA
2 1 (7.14%) Disclosure Scotland
System Software
1 7 (50.00%) Active Directory
2 1 (7.14%) Terminal Services
Systems Management
1 1 (7.14%) DameWare
1 1 (7.14%) SCCM
Vendors
1 4 (28.57%) Microsoft
2 3 (21.43%) Google
3 2 (14.29%) Apple
4 1 (7.14%) Cisco
4 1 (7.14%) SAP
Hertfordshire
Venn Group
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