The median contractor rate for a 2nd Line Support Engineer was £150 per day in advertised job vacancies in England during the 3 months to 28 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
UK / England
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 458 463 445
Rank change year-on-year +5 -18  
Contract jobs requiring a 2nd Line Support Engineer 125 163 173
As % of all contract IT jobs advertised in England 0.29% 0.32% 0.34%
As % of the Job Titles category 0.30% 0.33% 0.36%
Number of daily rates quoted 70 76 58
Median daily rate £150 £170 £160
Median daily rate % change year-on-year -11.76% +6.25%  
90% offered a daily rate of more than £110 £123 £115
10% offered a daily rate of more than £200 £250 £225
UK excluding London median daily rate £150 £150 £159
% change year-on-year - -5.51%  
Number of hourly rates quoted 24 30 47
Median hourly rate £15.39 £13.36 £16.00
Median hourly rate % change year-on-year +15.15% -16.48%  
90% offered a hourly rate of more than £11.00 £12.00 £12.00
10% offered a hourly rate of more than £21.75 £23.12 £21.55
UK excluding London median hourly rate £15.00 £13.00 £15.50
% change year-on-year +15.38% -16.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 41157 48919 48039
As % of all contract IT job vacancies advertised in England 94.60% 95.22% 94.81%
Number of daily rates quoted 26881 32292 29584
Median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.52% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £398 £375
% change year-on-year +0.62% +6.00%  
Number of hourly rates quoted 1340 1390 1931
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year +2.85% -  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.10 £42.50
UK excluding London median hourly rate £17.50 £17.50 £16.70
% change year-on-year - +4.79%  

2nd Line Support Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in England.

Contractor daily rate trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing 2nd Line Support Engineer in England over the 3 months to 28 April 2017.

Contractor daily rate histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in England.

Contractor hourly rate trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing 2nd Line Support Engineer in England over the 3 months to 28 April 2017.

Contractor hourly rate histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 41 £165 -5.71% 12
South East +9 30 £128 -27.14% 10
South West -20 12 £158 +12.50% 2
North East +21 9 £172 -31.20% 1
North West +32 8 £100 - 5
West Midlands +21 8 £128 -13.55% 3
East of England -14 7 £130 -14.75% 5
Yorkshire +22 5 £350 +180.00% 1
East Midlands - 5 £200 - 3
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 April 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Engineer in the job title.

1 217 (83.14%) Windows
2 164 (62.84%) Active Directory
3 126 (48.28%) Windows 7
4 97 (37.16%) Microsoft
5 80 (30.65%) Microsoft Office
6 76 (29.12%) Windows Server
7 66 (25.29%) Windows 10
8 62 (23.75%) Office 365
9 57 (21.84%) Windows Server 2008
10 54 (20.69%) ITIL
11 50 (19.16%) VMware
12 49 (18.77%) MS Exchange
13 43 (16.48%) Citrix
13 43 (16.48%) Windows Server 2003
14 41 (15.71%) Windows 8
15 34 (13.03%) WAN
16 32 (12.26%) VPN
17 31 (11.88%) SLA
18 30 (11.49%) Firewall
19 29 (11.11%) HP
20 28 (10.73%) LAN
20 28 (10.73%) Security Cleared
20 28 (10.73%) Windows Server 2012
21 27 (10.34%) TCP/IP
21 27 (10.34%) Cisco
21 27 (10.34%) Apple
22 25 (9.58%) VMware Infrastructure
22 25 (9.58%) SCCM
22 25 (9.58%) Microsoft Certification
22 25 (9.58%) DNS

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (18.77%) MS Exchange
2 24 (9.20%) Exchange Server 2010
3 11 (4.21%) Exchange Server 2007
4 9 (3.45%) Exchange Server 2013
4 9 (3.45%) IBM Notes
4 9 (3.45%) SharePoint
5 7 (2.68%) Skype for Business
6 4 (1.53%) IIS
7 2 (0.77%) Blackberry Enterprise Server
7 2 (0.77%) CMS
7 2 (0.77%) Exchange Server 2003
7 2 (0.77%) WebSphere
8 1 (0.38%) Confluence
8 1 (0.38%) Drupal
8 1 (0.38%) SharePoint Server
8 1 (0.38%) WordPress
Applications
1 80 (30.65%) Microsoft Office
2 4 (1.53%) Microsoft Excel
2 4 (1.53%) Microsoft PowerPoint
3 1 (0.38%) Adobe Creative Suite
Business Applications
1 5 (1.92%) Eikon
2 3 (1.15%) Dynamics NAV
3 1 (0.38%) Payment Gateway
3 1 (0.38%) SAP ERP
Cloud Services
1 62 (23.75%) Office 365
2 6 (2.30%) Microsoft Azure
3 3 (1.15%) IaaS
3 3 (1.15%) PaaS
3 3 (1.15%) SaaS
4 2 (0.77%) Amazon AWS
5 1 (0.38%) Yammer
Communications & Networking
1 34 (13.03%) WAN
2 32 (12.26%) VPN
3 30 (11.49%) Firewall
4 28 (10.73%) LAN
5 27 (10.34%) TCP/IP
6 25 (9.58%) DNS
7 23 (8.81%) DHCP
8 18 (6.90%) Wireless
9 16 (6.13%) Remote Desktop
10 10 (3.83%) Internet
11 7 (2.68%) 3G
11 7 (2.68%) VoIP
11 7 (2.68%) Wi-Fi
12 6 (2.30%) VLAN
13 5 (1.92%) PBX
14 4 (1.53%) MPLS
14 4 (1.53%) SAN
14 4 (1.53%) Skype
15 3 (1.15%) Cisco ASA
16 2 (0.77%) NAS
Database & Business Intelligence
1 13 (4.98%) SQL Server
2 4 (1.53%) SQL Server 2005
2 4 (1.53%) SQL Server 2012
3 3 (1.15%) SQL Server 2008
4 2 (0.77%) MS Access
5 1 (0.38%) BusinessObjects XI
5 1 (0.38%) Crystal Reports
5 1 (0.38%) MySQL
5 1 (0.38%) Oracle Database
5 1 (0.38%) Oracle Database 11g
Development Applications
1 1 (0.38%) Jenkins
1 1 (0.38%) JIRA
1 1 (0.38%) Toad
General
1 13 (4.98%) Banking
2 12 (4.60%) Retail
3 10 (3.83%) Finance
4 5 (1.92%) Retail Banking
5 4 (1.53%) Legal
5 4 (1.53%) Telecoms
6 3 (1.15%) Advertising
7 2 (0.77%) Manufacturing
8 1 (0.38%) Investment Banking
8 1 (0.38%) Law
8 1 (0.38%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.77%) HTML
2 1 (0.38%) ADO
2 1 (0.38%) CSS
2 1 (0.38%) JSON
2 1 (0.38%) Web Services
2 1 (0.38%) YAML
Miscellaneous
1 18 (6.90%) Smartphone
2 12 (4.60%) Analytical Skills
3 10 (3.83%) RSA SecurID
4 9 (3.45%) Blackberry
5 7 (2.68%) Data Centre
5 7 (2.68%) iPad
5 7 (2.68%) iPhone
6 5 (1.92%) Driving Licence
7 3 (1.15%) BYOD
7 3 (1.15%) EPoS
7 3 (1.15%) Fat Client
7 3 (1.15%) Thin Client
8 2 (0.77%) NHS
8 2 (0.77%) Video Conferencing
9 1 (0.38%) Biotechnology
9 1 (0.38%) Computer Science
9 1 (0.38%) Digital Media
9 1 (0.38%) Handset
9 1 (0.38%) Management Information System
9 1 (0.38%) Social Media
Operating Systems
1 217 (83.14%) Windows
2 126 (48.28%) Windows 7
3 76 (29.12%) Windows Server
4 66 (25.29%) Windows 10
5 57 (21.84%) Windows Server 2008
6 43 (16.48%) Windows Server 2003
7 41 (15.71%) Windows 8
8 28 (10.73%) Windows Server 2012
9 22 (8.43%) Windows XP
10 17 (6.51%) Android
11 15 (5.75%) Mac OS X
12 8 (3.07%) Linux
13 6 (2.30%) Mac OS
14 5 (1.92%) Unix
15 3 (1.15%) AIX
15 3 (1.15%) Apple iOS
15 3 (1.15%) Windows 2000
16 2 (0.77%) Windows Phone
16 2 (0.77%) Windows Vista
17 1 (0.38%) Windows Mobile
Processes & Methodologies
1 54 (20.69%) ITIL
2 21 (8.05%) Migration
3 13 (4.98%) Incident Management
4 11 (4.21%) ITIL V3
5 9 (3.45%) Service Delivery
6 8 (3.07%) ITSM
7 7 (2.68%) Change Management
8 6 (2.30%) Service Management
9 5 (1.92%) Mobile Device Management
9 5 (1.92%) Software Deployment
10 4 (1.53%) Coaching
10 4 (1.53%) DNA
10 4 (1.53%) Problem Management
10 4 (1.53%) Software Delivery
11 3 (1.15%) Change Control
12 2 (0.77%) Desktop Virtualisation
12 2 (0.77%) DevOps
12 2 (0.77%) Fault Analysis
12 2 (0.77%) Kalman Filter
12 2 (0.77%) Server Virtualisation
Programming Languages
1 16 (6.13%) SQL
2 3 (1.15%) C
3 2 (0.77%) PowerShell
3 2 (0.77%) Python
4 1 (0.38%) Bash Shell
4 1 (0.38%) C#
4 1 (0.38%) Java
4 1 (0.38%) JavaScript
4 1 (0.38%) Korn
4 1 (0.38%) Perl
4 1 (0.38%) PHP
4 1 (0.38%) PL/SQL
4 1 (0.38%) Shell Script
4 1 (0.38%) VB
4 1 (0.38%) VB6
Qualifications
1 28 (10.73%) Security Cleared
2 25 (9.58%) Microsoft Certification
3 14 (5.36%) Cisco Certification
4 13 (4.98%) CCNA
4 13 (4.98%) SC Cleared
5 12 (4.60%) MCSE
6 8 (3.07%) DBS Check
7 5 (1.92%) ITIL Certification
7 5 (1.92%) MCSA
8 3 (1.15%) MCP
9 2 (0.77%) CCNP
9 2 (0.77%) Degree
9 2 (0.77%) DV Cleared
9 2 (0.77%) ITIL Foundation Certificate
9 2 (0.77%) MCDST
9 2 (0.77%) VMware Certified Professional (VCP)
10 1 (0.38%) CCAA
10 1 (0.38%) CCENT
10 1 (0.38%) MOS
10 1 (0.38%) Network+ Certification
Quality Assurance & Compliance
1 31 (11.88%) SLA
2 1 (0.38%) QA
2 1 (0.38%) Sarbanes-Oxley
System Software
1 164 (62.84%) Active Directory
2 25 (9.58%) VMware Infrastructure
3 12 (4.60%) Hyper-V
4 9 (3.45%) XenApp
5 5 (1.92%) XenDesktop
6 4 (1.53%) vSphere
7 2 (0.77%) Terminal Server
7 2 (0.77%) Virtual Desktop
8 1 (0.38%) Microsoft App-V
8 1 (0.38%) Veritas Cluster Server
8 1 (0.38%) Virtual Machines
8 1 (0.38%) VMware ESX
Systems Management
1 25 (9.58%) SCCM
2 2 (0.77%) OpenView Configuration Management
2 2 (0.77%) SCOM
2 2 (0.77%) Systems Management Server (SMS)
3 1 (0.38%) AirWatch
3 1 (0.38%) Ansible
3 1 (0.38%) Backup Exec
3 1 (0.38%) Cisco CUCM
3 1 (0.38%) Opscode Chef
3 1 (0.38%) Puppet
3 1 (0.38%) WSUS
Vendors
1 97 (37.16%) Microsoft
2 50 (19.16%) VMware
3 43 (16.48%) Citrix
4 29 (11.11%) HP
5 27 (10.34%) Apple
5 27 (10.34%) Cisco
6 13 (4.98%) Dell
7 11 (4.21%) Toshiba
8 8 (3.07%) Lotus
9 6 (2.30%) Avaya
9 6 (2.30%) Bloomberg
9 6 (2.30%) Google
9 6 (2.30%) Reuters
10 5 (1.92%) Oracle
11 3 (1.15%) Intel Security
11 3 (1.15%) LANDesk
11 3 (1.15%) Sophos
11 3 (1.15%) Symantec
12 2 (0.77%) Meraki
12 2 (0.77%) ServiceNow
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