Period
to 25 July 2017

The median contractor rate for a 2nd Line Support Engineer was £150 per day in advertised job vacancies in England during the 6 months to 25 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
UK > England
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 557 582 519
Rank change year-on-year +25 -63 +2
Contract jobs requiring a 2nd Line Support Engineer 242 295 376
As % of all contract IT jobs advertised in England 0.28% 0.29% 0.36%
As % of the Job Titles category 0.29% 0.31% 0.38%
Number of daily rates quoted 134 146 142
England median daily rate £150 £160 £163
Median daily rate % change year-on-year -6.25% -1.54% +1.56%
10th Percentile £105 £113 £105
90th Percentile £212 £251 £241
UK median daily rate £150 £160 £160
% change year-on-year -6.25% - +6.67%
Number of hourly rates quoted 45 51 105
England median hourly rate £15.50 £14.50 £16.50
Median hourly rate % change year-on-year +6.90% -12.12% +6.97%
10th Percentile £10.50 £11.63 £12.10
90th Percentile £23.00 £23.75 £21.55
UK median hourly rate £15.57 £13.50 £16.14
% change year-on-year +15.33% -16.36% +4.13%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 83113 96531 98196
As % of all contract IT job vacancies advertised in England 94.82% 95.11% 94.88%
Number of daily rates quoted 54247 63610 61933
England median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.53% +6.25% -
10th Percentile £263 £258 £238
90th Percentile £625 £600 £588
UK median daily rate £430 £425 £400
% change year-on-year +1.18% +6.25% +1.01%
Number of hourly rates quoted 2650 2822 3834
England median hourly rate £18.10 £19.00 £17.50
Median hourly rate % change year-on-year -4.74% +8.57% +2.94%
10th Percentile £10.84 £10.50 £10.47
90th Percentile £48.75 £46.99 £44.50
UK median hourly rate £18.50 £19.00 £17.50
% change year-on-year -2.63% +8.57% +2.94%

2nd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in England.

Contractor daily rate trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing 2nd Line Support Engineer in England over the 6 months to 25 July 2017.

Contractor daily rate histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in England.

Contractor hourly rate trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing 2nd Line Support Engineer in England over the 6 months to 25 July 2017.

Contractor hourly rate histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 75 £160 -5.88% 11
South East +2 55 £150 -3.23% 7
North of England +92 50 £133 -37.65% 16
Midlands +38 25 £140 +12.00% 3
South West -25 24 £165 +17.86% 4
North West +53 21 £100 - 13
Yorkshire +34 20 £158 +26.00% 2
West Midlands +38 19 £117 -6.40% 2
East of England -33 13 £128 -20.31% 7
North East +50 9 £172 -23.13% 1
East Midlands - 6 £200 - 1
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 25 July 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Engineer in the job title.

1 200 (82.64%) Windows
2 158 (65.29%) Active Directory
3 112 (46.28%) Windows 7
4 95 (39.26%) Microsoft
5 80 (33.06%) Microsoft Office
6 77 (31.82%) Windows 10
7 66 (27.27%) Office 365
8 58 (23.97%) Windows Server
9 53 (21.90%) Citrix
10 48 (19.83%) ITIL
11 41 (16.94%) Windows 8
12 40 (16.53%) MS Exchange
13 39 (16.12%) VMware
14 36 (14.88%) Windows Server 2008
15 35 (14.46%) Cisco
16 32 (13.22%) WAN
17 29 (11.98%) VPN
18 28 (11.57%) Windows Server 2012
19 27 (11.16%) Firewall
20 26 (10.74%) SCCM
20 26 (10.74%) Security Cleared
20 26 (10.74%) LAN
21 24 (9.92%) SC Cleared
22 23 (9.50%) Android
22 23 (9.50%) Remote Desktop
23 21 (8.68%) Apple
23 21 (8.68%) Blackberry
24 20 (8.26%) SLA
24 20 (8.26%) HP
25 19 (7.85%) TCP/IP

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (16.53%) MS Exchange
2 19 (7.85%) Exchange Server 2010
3 12 (4.96%) Blackberry Enterprise Server
4 10 (4.13%) SharePoint
5 9 (3.72%) Skype for Business
6 7 (2.89%) Exchange Server 2007
7 6 (2.48%) Exchange Server 2013
8 5 (2.07%) IIS
9 3 (1.24%) Exchange Server 2003
9 3 (1.24%) IBM Notes
9 3 (1.24%) WordPress
10 2 (0.83%) SharePoint Server
11 1 (0.41%) CMS
11 1 (0.41%) Confluence
11 1 (0.41%) Drupal
Applications
1 80 (33.06%) Microsoft Office
2 6 (2.48%) Microsoft Excel
3 1 (0.41%) Microsoft PowerPoint
Business Applications
1 2 (0.83%) Dynamics NAV
2 1 (0.41%) SAP ERP
Cloud Services
1 66 (27.27%) Office 365
2 7 (2.89%) Microsoft Azure
3 4 (1.65%) G Suite
4 3 (1.24%) Amazon AWS
5 2 (0.83%) Mimecast
6 1 (0.41%) Azure Active Directory
6 1 (0.41%) IaaS
6 1 (0.41%) PaaS
6 1 (0.41%) SaaS
6 1 (0.41%) Yammer
Communications & Networking
1 32 (13.22%) WAN
2 29 (11.98%) VPN
3 27 (11.16%) Firewall
4 26 (10.74%) LAN
5 23 (9.50%) Remote Desktop
6 19 (7.85%) TCP/IP
7 18 (7.44%) DNS
8 15 (6.20%) DHCP
9 13 (5.37%) Wireless
10 9 (3.72%) Cisco IOS
10 9 (3.72%) Internet
11 8 (3.31%) PBX
12 7 (2.89%) Wi-Fi
13 6 (2.48%) VLAN
14 5 (2.07%) ADSL
14 5 (2.07%) Skype
15 3 (1.24%) 3G
15 3 (1.24%) MPLS
15 3 (1.24%) SAN
15 3 (1.24%) VoIP
Database & Business Intelligence
1 16 (6.61%) SQL Server
2 6 (2.48%) SQL Server 2008
3 4 (1.65%) SQL Server 2014
4 3 (1.24%) MySQL
4 3 (1.24%) SQL Server 2005
4 3 (1.24%) SQL Server 2012
4 3 (1.24%) SQL Server Integration Services
5 2 (0.83%) Data Warehouse
6 1 (0.41%) MS Access
6 1 (0.41%) Relational Database
Development Applications
1 1 (0.41%) Jenkins
1 1 (0.41%) JIRA
1 1 (0.41%) MSI
1 1 (0.41%) Toad
General
1 12 (4.96%) Finance
2 9 (3.72%) Banking
3 4 (1.65%) Legal
4 3 (1.24%) Telecoms
5 2 (0.83%) Back Office
5 2 (0.83%) Manufacturing
5 2 (0.83%) Military
6 1 (0.41%) Billing
6 1 (0.41%) Law
6 1 (0.41%) Marketing
6 1 (0.41%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.41%) ADO
1 1 (0.41%) CSS
1 1 (0.41%) Flash
1 1 (0.41%) HTML
1 1 (0.41%) JSON
1 1 (0.41%) Web Services
1 1 (0.41%) XMPP
1 1 (0.41%) YAML
Miscellaneous
1 21 (8.68%) Blackberry
2 17 (7.02%) Analytical Skills
3 12 (4.96%) Smartphone
4 10 (4.13%) Driving Licence
5 7 (2.89%) BYOD
6 6 (2.48%) iPhone
6 6 (2.48%) Video Conferencing
7 4 (1.65%) RSA SecurID
8 3 (1.24%) Fat Client
8 3 (1.24%) iPad
8 3 (1.24%) Thin Client
9 2 (0.83%) Data Centre
9 2 (0.83%) NHS
10 1 (0.41%) Clustering
10 1 (0.41%) Computer Science
10 1 (0.41%) Handset
10 1 (0.41%) Management Information System
10 1 (0.41%) Private Cloud
10 1 (0.41%) Replication
10 1 (0.41%) Smartcard
Operating Systems
1 200 (82.64%) Windows
2 112 (46.28%) Windows 7
3 77 (31.82%) Windows 10
4 58 (23.97%) Windows Server
5 41 (16.94%) Windows 8
6 36 (14.88%) Windows Server 2008
7 28 (11.57%) Windows Server 2012
8 23 (9.50%) Android
9 19 (7.85%) Windows Server 2003
10 13 (5.37%) Windows XP
11 10 (4.13%) Mac OS X
12 7 (2.89%) Linux
12 7 (2.89%) Mac OS
13 5 (2.07%) Apple iOS
14 3 (1.24%) Windows Phone
15 2 (0.83%) Unix
16 1 (0.41%) AIX
16 1 (0.41%) CentOS
16 1 (0.41%) Solaris
16 1 (0.41%) Windows Vista
Processes & Methodologies
1 48 (19.83%) ITIL
2 12 (4.96%) Incident Management
3 10 (4.13%) Coaching
3 10 (4.13%) Mobile Device Management
4 8 (3.31%) Migration
4 8 (3.31%) Service Management
5 7 (2.89%) Break/Fix
6 5 (2.07%) ITIL V3
7 4 (1.65%) Business Intelligence
7 4 (1.65%) DevOps
7 4 (1.65%) DNA
7 4 (1.65%) ETL
7 4 (1.65%) Problem Management
8 3 (1.24%) Kalman Filter
8 3 (1.24%) Knowledge Management
8 3 (1.24%) Root Cause Analysis
8 3 (1.24%) Service Delivery
9 2 (0.83%) Mentoring
9 2 (0.83%) Resource Allocation
9 2 (0.83%) Software Deployment
Programming Languages
1 17 (7.02%) SQL
2 2 (0.83%) PowerShell
2 2 (0.83%) Python
3 1 (0.41%) Bash Shell
3 1 (0.41%) C
3 1 (0.41%) Korn
3 1 (0.41%) Perl
3 1 (0.41%) Shell Script
Qualifications
1 26 (10.74%) Security Cleared
2 24 (9.92%) SC Cleared
3 19 (7.85%) Microsoft Certification
4 13 (5.37%) Cisco Certification
5 12 (4.96%) CCNA
5 12 (4.96%) MCSE
6 6 (2.48%) ITIL Certification
7 4 (1.65%) MCP
7 4 (1.65%) MCSA
8 3 (1.24%) A+ Certification
8 3 (1.24%) DBS Check
9 2 (0.83%) ACSA
9 2 (0.83%) CCNP
9 2 (0.83%) Degree
9 2 (0.83%) DV Cleared
9 2 (0.83%) ITIL Foundation Certificate
9 2 (0.83%) VMware Certified Professional (VCP)
10 1 (0.41%) MCDST
10 1 (0.41%) MOS
10 1 (0.41%) Network+ Certification
Quality Assurance & Compliance
1 20 (8.26%) SLA
2 1 (0.41%) ISO/IEC 20000
2 1 (0.41%) Sarbanes-Oxley
System Software
1 158 (65.29%) Active Directory
2 17 (7.02%) VMware Infrastructure
3 10 (4.13%) Microsoft App-V
4 9 (3.72%) Hyper-V
5 8 (3.31%) XenApp
6 7 (2.89%) vSphere
7 6 (2.48%) Virtual Desktop
8 5 (2.07%) XenDesktop
9 3 (1.24%) Virtual Machines
10 2 (0.83%) Terminal Server
10 2 (0.83%) Virtual Servers
11 1 (0.41%) Veritas Cluster Server
11 1 (0.41%) XenServer
Systems Management
1 26 (10.74%) SCCM
2 4 (1.65%) Puppet
3 2 (0.83%) SCOM
4 1 (0.41%) AirWatch
4 1 (0.41%) Ansible
4 1 (0.41%) Cisco CUCM
4 1 (0.41%) Failover Clustering
4 1 (0.41%) Jamf Pro
4 1 (0.41%) Opscode Chef
4 1 (0.41%) WSUS
Vendors
1 95 (39.26%) Microsoft
2 53 (21.90%) Citrix
3 39 (16.12%) VMware
4 35 (14.46%) Cisco
5 21 (8.68%) Apple
6 20 (8.26%) HP
7 11 (4.55%) Dell
8 9 (3.72%) LANDesk
9 8 (3.31%) Google
10 5 (2.07%) Avaya
10 5 (2.07%) Sophos
10 5 (2.07%) Toshiba
11 3 (1.24%) Adobe
11 3 (1.24%) Oracle
11 3 (1.24%) SolarWinds
11 3 (1.24%) Symantec
12 2 (0.83%) AppSense
12 2 (0.83%) Draytek
12 2 (0.83%) SAP
12 2 (0.83%) SonicWALL
London
LA International
Posted: 3 hours ago
Milton Keynes, Buckinghamshire
LA International
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Posted: Yesterday
Coleford, Gloucestershire
Marcus Donald People
Rate: £125 - £150 per day
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Liverpool, Merseyside
onezeero.
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City, London
Lorien Resourcing
Posted: 6 days ago