The median annual salary for a 2nd Line Support Engineer was £26,500 in advertised job vacancies in the East of England during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / East of England
Rank 224 219 226
Rank change year-on-year -5 +7  
Permanent jobs requiring a 2nd Line Support Engineer 22 55 44
As % of all permanent IT jobs advertised in the East of England 0.36% 0.75% 0.58%
As % of the Job Titles category 0.37% 0.78% 0.59%
Number of salaries quoted 22 47 39
Median salary £26,500 £26,500 £25,000
Median salary % change year-on-year - +6.00%  
90% offered a salary of more than £23,200 £24,000 £21,400
10% offered a salary of more than £32,250 £31,000 £30,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5870 7089 7406
As % of all permanent IT job vacancies advertised in the East of England 96.07% 96.24% 97.37%
Number of salaries quoted 4686 5723 5965
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £63,150
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the East of England

2nd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in the East of England.

Salary trend for 2nd Line Support Engineer in the East of England

2nd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +24 10 £30,000 -3.22%
Hertfordshire -13 6 £26,000 -1.88% 1
Cambridgeshire +4 3 £25,000 -16.66% 2
Essex +12 2 £34,750 +24.10%
Suffolk - 1 £22,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support Engineer in the job title.

1 32 (94.12%) Windows
2 23 (67.65%) Windows Server
3 22 (64.71%) Active Directory
4 19 (55.88%) Windows 7
5 18 (52.94%) Office 365
5 18 (52.94%) Windows Server 2008
6 17 (50.00%) MS Exchange
6 17 (50.00%) Microsoft
7 13 (38.24%) MS Excel
7 13 (38.24%) MS Office
8 12 (35.29%) ITIL
8 12 (35.29%) Firewall
9 10 (29.41%) Windows Server 2012
9 10 (29.41%) TCP/IP
10 9 (26.47%) Cisco
10 9 (26.47%) VMware
10 9 (26.47%) Windows 10
11 8 (23.53%) Citrix
12 7 (20.59%) MCSE
12 7 (20.59%) Microsoft Certification
13 6 (17.65%) Cisco Certification
13 6 (17.65%) Linux
13 6 (17.65%) CCNA
13 6 (17.65%) DHCP
13 6 (17.65%) DNS
13 6 (17.65%) Security Cleared
14 5 (14.71%) VMware Infrastructure
14 5 (14.71%) SC Cleared
14 5 (14.71%) Problem Management
14 5 (14.71%) Incident Management

2nd Line Support Engineer Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (50.00%) MS Exchange
2 5 (14.71%) SharePoint
3 4 (11.76%) Exchange Server 2007
4 3 (8.82%) Exchange Server 2010
5 2 (5.88%) Exchange Server 2013
5 2 (5.88%) Skype for Business
6 1 (2.94%) SharePoint 2013
Applications
1 13 (38.24%) MS Excel
1 13 (38.24%) MS Office
Cloud Services
1 18 (52.94%) Office 365
2 4 (11.76%) Cloud Computing
3 2 (5.88%) Microsoft Azure
Communications & Networking
1 12 (35.29%) Firewall
2 10 (29.41%) TCP/IP
3 6 (17.65%) DHCP
3 6 (17.65%) DNS
4 4 (11.76%) SAN
5 3 (8.82%) IP Telephony
6 2 (5.88%) Cisco ASA
6 2 (5.88%) Cisco IOS
6 2 (5.88%) Cisco PIX
6 2 (5.88%) Internet
6 2 (5.88%) LAN
6 2 (5.88%) Remote Desktop
6 2 (5.88%) VPN
6 2 (5.88%) WAN
6 2 (5.88%) Wi-Fi
7 1 (2.94%) ATM
7 1 (2.94%) MPLS
7 1 (2.94%) PBX
7 1 (2.94%) SMTP
7 1 (2.94%) VoIP
Database & Business Intelligence
1 1 (2.94%) SQL Server
General
1 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) HTML
Miscellaneous
1 5 (14.71%) Driving Licence
2 1 (2.94%) Blackberry
2 1 (2.94%) iPad
2 1 (2.94%) Life Science
2 1 (2.94%) Replication
Operating Systems
1 32 (94.12%) Windows
2 23 (67.65%) Windows Server
3 19 (55.88%) Windows 7
4 18 (52.94%) Windows Server 2008
5 10 (29.41%) Windows Server 2012
6 9 (26.47%) Windows 10
7 6 (17.65%) Linux
8 4 (11.76%) Windows 8
8 4 (11.76%) Windows Server 2003
9 3 (8.82%) Mac OS X
10 1 (2.94%) Fedora
10 1 (2.94%) Ubuntu
10 1 (2.94%) Unix
Processes & Methodologies
1 12 (35.29%) ITIL
2 5 (14.71%) Change Management
2 5 (14.71%) Incident Management
2 5 (14.71%) Problem Management
3 3 (8.82%) Service Delivery
4 2 (5.88%) Customer Requirements
5 1 (2.94%) Application Packaging
5 1 (2.94%) DevOps
Programming Languages
1 3 (8.82%) SQL
2 1 (2.94%) JavaScript
Qualifications
1 7 (20.59%) MCSE
1 7 (20.59%) Microsoft Certification
2 6 (17.65%) CCNA
2 6 (17.65%) Cisco Certification
2 6 (17.65%) Security Cleared
3 5 (14.71%) MCSA
3 5 (14.71%) SC Cleared
4 4 (11.76%) MCP
5 3 (8.82%) MCITP
6 2 (5.88%) CCA
6 2 (5.88%) CCEA
6 2 (5.88%) CCNP
6 2 (5.88%) Citrix Certification
7 1 (2.94%) Degree
7 1 (2.94%) MCDST
System Software
1 22 (64.71%) Active Directory
2 5 (14.71%) VMware Infrastructure
3 4 (11.76%) Hyper-V
3 4 (11.76%) XenApp
4 2 (5.88%) XenDesktop
5 1 (2.94%) Terminal Services
Systems Management
1 3 (8.82%) SCCM
1 3 (8.82%) SCVMM
2 1 (2.94%) WSUS
Vendors
1 17 (50.00%) Microsoft
2 9 (26.47%) Cisco
2 9 (26.47%) VMware
3 8 (23.53%) Citrix
4 1 (2.94%) Avaya
4 1 (2.94%) HP
Cambridge, Cambridgeshire
Senitor Associates
Posted: 5 days ago
Borehamwood, Hertfordshire
Complete Tech Limited
Salary: From £27,500 to £30,000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Ping IT Recruitment ltd
Salary: Excellent salary
Posted: 5 days ago