Period
to 24 November 2017

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the East of England. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 24 November 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England > East of England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 192 190 210
Rank change year-on-year -2 +20 -7
Contract jobs citing IVR 7 8 4
As % of all contract IT jobs advertised in the East of England 0.14% 0.16% 0.068%
As % of the Miscellaneous category 0.42% 0.52% 0.24%
Number of daily rates quoted 6 1 7
East of England median daily rate £450 £493 £525
Median daily rate % change year-on-year -8.63% -6.19% +109.16%
10th Percentile £438 £491 £368
90th Percentile £525 £494 £538
England median daily rate £450 £461 £450
% change year-on-year -2.44% +2.50% +28.57%
Number of hourly rates quoted 0 0 0
East of England median hourly rate - - -
England median hourly rate £22.50 £21.50 -
% change year-on-year +4.65% - -

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for generic IT skills.

All Generic IT Skills
East of England
Contract vacancies with a requirement for generic IT skills 1650 1544 1658
As % of all contract IT jobs advertised in the East of England 31.98% 31.66% 27.98%
Number of daily rates quoted 951 872 887
East of England median daily rate £400 £350 £385
Median daily rate % change year-on-year +14.29% -9.09% +8.45%
10th Percentile £191 £180 £205
90th Percentile £563 £538 £556
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 112 125 180
East of England median hourly rate £20.29 £32.40 £22.19
Median hourly rate % change year-on-year -37.37% +46.03% -6.58%
10th Percentile £10.92 £14.16 £11.98
90th Percentile £49.25 £43.75 £45.05
England median hourly rate £20.50 £20.50 £19.09
% change year-on-year - +7.39% +6.06%

IVR
Job Vacancy Trend in the East of England

Job postings citing IVR as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IVR in the East of England

IVR
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the East of England.

Contractor daily rate trend for IVR in the East of England

IVR
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the East of England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -3 7 £450 -8.63%
IVR
England

For the 6 months to 24 November 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for IVR.

1 5 (71.43%) CRM
1 5 (71.43%) Agile Software Development
2 4 (57.14%) Scrum
2 4 (57.14%) Migration
2 4 (57.14%) E-Commerce
3 3 (42.86%) Business Analysis
3 3 (42.86%) Data Integration
4 2 (28.57%) User Stories
4 2 (28.57%) Issue Tracking
4 2 (28.57%) Acceptance Criteria
4 2 (28.57%) JIRA
4 2 (28.57%) Stakeholder Management
5 1 (14.29%) Siebel
5 1 (14.29%) KANA
5 1 (14.29%) Data Modelling
5 1 (14.29%) Chordiant
5 1 (14.29%) SLA
5 1 (14.29%) PRINCE2 Certification
5 1 (14.29%) Project Management
5 1 (14.29%) Change Management
5 1 (14.29%) Finance
5 1 (14.29%) Use Case
5 1 (14.29%) RIA
5 1 (14.29%) User Acceptance Testing
5 1 (14.29%) Data Migration
5 1 (14.29%) Waterfall
5 1 (14.29%) Test Strategy
5 1 (14.29%) Requirements Analysis
5 1 (14.29%) Retail
5 1 (14.29%) PRINCE2

IVR
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Confluence
Development Applications
1 2 (28.57%) JIRA
General
1 1 (14.29%) Finance
1 1 (14.29%) Retail
Job Titles
1 5 (71.43%) Analyst
1 5 (71.43%) Business Analyst
2 4 (57.14%) Business Systems Analyst
2 4 (57.14%) CRM Analyst
2 4 (57.14%) CRM Business Analyst
2 4 (57.14%) Technical Analyst
2 4 (57.14%) Technical Business Analyst
3 1 (14.29%) CRM Manager
3 1 (14.29%) CRM Project Manager
3 1 (14.29%) E-Commerce Analyst
3 1 (14.29%) E-Commerce Business Analyst
3 1 (14.29%) Field Engineer
3 1 (14.29%) Field Support Engineer
3 1 (14.29%) Project Manager
3 1 (14.29%) Support Engineer
3 1 (14.29%) Telephony Engineer
3 1 (14.29%) Telephony Support
Miscellaneous
1 1 (14.29%) Driving Licence
1 1 (14.29%) RIA
Processes & Methodologies
1 5 (71.43%) Agile Software Development
1 5 (71.43%) CRM
2 4 (57.14%) E-Commerce
2 4 (57.14%) Migration
2 4 (57.14%) Scrum
3 3 (42.86%) Business Analysis
3 3 (42.86%) Data Integration
4 2 (28.57%) Acceptance Criteria
4 2 (28.57%) Issue Tracking
4 2 (28.57%) Stakeholder Management
4 2 (28.57%) User Stories
5 1 (14.29%) Change Management
5 1 (14.29%) Data Migration
5 1 (14.29%) Data Modelling
5 1 (14.29%) PRINCE2
5 1 (14.29%) Project Management
5 1 (14.29%) Requirements Analysis
5 1 (14.29%) Use Case
5 1 (14.29%) User Acceptance Testing
5 1 (14.29%) Waterfall
Qualifications
1 1 (14.29%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
Vendors
1 1 (14.29%) Chordiant
1 1 (14.29%) KANA
1 1 (14.29%) Pega
1 1 (14.29%) Siebel