Period
to 21 November 2017

The median contractor rate for a Service Desk Analyst was £111 per day in advertised job vacancies in Edinburgh during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
Scotland > Edinburgh
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 129 123 133
Rank change year-on-year -6 +10 -24
Contract jobs requiring a Service Desk Analyst 5 4 6
As % of all contract IT jobs advertised in Edinburgh 0.17% 0.19% 0.19%
As % of the Job Titles category 0.18% 0.20% 0.20%
Number of daily rates quoted 4 2 2
Edinburgh median daily rate £111 £116 £121
Median daily rate % change year-on-year -4.30% -4.12% +6.59%
10th Percentile £103 £107 £113
90th Percentile £117 £124 £136
Scotland median daily rate £110 £110 £121
% change year-on-year - -9.28% +5.43%
Number of hourly rates quoted 0 0 1
Edinburgh median hourly rate - - £11.50
Scotland median hourly rate £19.75 - £9.50

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Edinburgh
Contract vacancies in Edinburgh with a recognized job title 2810 2044 3038
% of contract IT jobs with a recognized job title 95.61% 96.73% 95.44%
Number of daily rates quoted 1649 1185 1570
Edinburgh median daily rate £400 £400 £385
Median daily rate % change year-on-year - +3.90% -2.53%
10th Percentile £250 £250 £258
90th Percentile £546 £525 £525
Scotland median daily rate £385 £360 £365
% change year-on-year +6.94% -1.37% -2.67%
Number of hourly rates quoted 22 34 26
Edinburgh median hourly rate £16.68 £19.75 £20.00
Median hourly rate % change year-on-year -15.54% -1.25% +25.27%
10th Percentile £10.44 £11.54 £10.99
90th Percentile £41.75 £50.91 £40.32
Scotland median hourly rate £20.21 £16.16 £22.93
% change year-on-year +25.08% -29.52% +31.00%

Service Desk Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Desk Analyst in Edinburgh

Service Desk Analyst
Contractor Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Edinburgh.

Contractor daily rate trend for Service Desk Analyst in Edinburgh

Service Desk Analyst
Contractor Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Edinburgh.

Contractor hourly rate trend for Service Desk Analyst in Edinburgh

Service Desk Analyst Skill Set
Top 24 Co-occurring IT Skills in Edinburgh

For the 6 months to 21 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region featuring Service Desk Analyst in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
1 5 (100.00%) Windows 7
2 4 (80.00%) Incident Management
2 4 (80.00%) Windows 8
2 4 (80.00%) BitLocker
2 4 (80.00%) Microsoft Office
2 4 (80.00%) Blackberry
3 3 (60.00%) Blackberry Enterprise Server
3 3 (60.00%) Mitel
3 3 (60.00%) ITSM
4 2 (40.00%) Android
4 2 (40.00%) iPhone
5 1 (20.00%) Windows Server
5 1 (20.00%) Remote Desktop
5 1 (20.00%) Disclosure Scotland
5 1 (20.00%) Windows Server 2012
5 1 (20.00%) SCCM
5 1 (20.00%) Exchange Server 2010
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) ITIL Certification
5 1 (20.00%) MS Exchange

Service Desk Analyst Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) Blackberry Enterprise Server
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) MS Exchange
Applications
1 4 (80.00%) Microsoft Office
Communications & Networking
1 1 (20.00%) Remote Desktop
Miscellaneous
1 4 (80.00%) Blackberry
2 2 (40.00%) iPhone
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows 7
2 4 (80.00%) Windows 8
3 2 (40.00%) Android
4 1 (20.00%) Windows Server
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Incident Management
3 3 (60.00%) ITSM
Qualifications
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (20.00%) Disclosure Scotland
System Software
1 5 (100.00%) Active Directory
2 4 (80.00%) BitLocker
Systems Management
1 1 (20.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Mitel