1st Line Technical Support Contract Job Trends in England

First Line Technical Support
UK > England

As of 16 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Technical Support daily rate in England.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 536 493 561
Rank change year-on-year -43 +68 +178
Contract jobs requiring a 1st Line Technical Support 7 13 4
As % of all contract jobs in England 0.022% 0.045% 0.011%
As % of the Job Titles category 0.024% 0.048% 0.011%
Number of daily rates quoted 0 5 1
Median daily rate (50th Percentile) - £170 £250
Median % change year-on-year - -32.00% +132.56%
UK median daily rate - £170 £250
% change year-on-year - -32.00% +132.56%
Number of hourly rates quoted 0 1 0
Median hourly rate - £15.10 -
UK median hourly rate - £15.10 -

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,580 26,974 34,934
% of contract IT jobs with a recognized job title 91.23% 92.91% 93.36%
Number of daily rates quoted 18,273 16,797 23,997
10th Percentile £290 £300 £288
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £510 £525 £533
Median % change year-on-year -2.86% -1.50% -3.09%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,755 871 1,356
10th Percentile £14.38 £15.63 £15.33
25th Percentile £18.20 £21.25 £20.00
Median hourly rate £26.30 £36.00 £45.00
Median % change year-on-year -26.94% -20.00% +38.46%
75th Percentile £60.00 £65.00 £65.00
90th Percentile £72.30 £73.75 £77.50
UK median hourly rate £25.15 £34.00 £45.00
% change year-on-year -26.03% -24.44% +50.00%

1st Line Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring '1st Line Technical Support' in the job title relative to all contract IT jobs advertised in England.

1st Line Technical Support job vacancy trend in England

1st Line Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for 1st Line Technical Support job vacancies in England.

Contractor daily rate distribution trend for 1st Line Technical Support job vacancies in England

1st Line Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for 1st Line Technical Support job vacancies in England.

Contractor hourly rate distribution trend for 1st Line Technical Support job vacancies in England

1st Line Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Technical Support within the England region over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +4 7 - -
1st Line Technical Support
UK

1st Line Technical Support Skill Set
Top 4 Co-Occurring Skills & Capabilities in England

For the 6 months to 16 December 2025, 1st Line Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring 1st Line Technical Support in the job title.

1 7 (100.00%) Agile
1 7 (100.00%) Internet
1 7 (100.00%) Server Management
1 7 (100.00%) TCP/IP

1st Line Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 7 (100.00%) Internet
1 7 (100.00%) TCP/IP
General
1 7 (100.00%) Social Skills
2 5 (71.43%) Organisational Skills
Miscellaneous
1 7 (100.00%) Data Centre
Processes & Methodologies
1 7 (100.00%) Agile
1 7 (100.00%) Server Management