Period
to 20 November 2017

The median contractor rate for a Help Desk Engineer was £115 per day in advertised job vacancies in England during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Engineer
UK > England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 798 812 805
Rank change year-on-year +14 -7 -60
Contract jobs requiring a Help Desk Engineer 51 64 66
As % of all contract IT jobs advertised in England 0.054% 0.066% 0.063%
As % of the Job Titles category 0.057% 0.070% 0.066%
Number of daily rates quoted 27 36 26
England median daily rate £115 £150 £150
Median daily rate % change year-on-year -23.33% - +7.14%
10th Percentile £84 £101 £88
90th Percentile £213 £201 £238
UK median daily rate £115 £150 £145
% change year-on-year -23.33% +3.45% +3.57%
Number of hourly rates quoted 9 9 31
England median hourly rate £12.50 £12.50 £14.00
Median hourly rate % change year-on-year - -10.71% +3.70%
10th Percentile £9.85 £10.30 £9.00
90th Percentile £51.00 £15.00 £21.55
UK median hourly rate £12.50 £12.50 £14.25
% change year-on-year - -12.28% +5.56%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 89119 91561 99256
% of contract IT jobs with a recognized job title 94.76% 94.77% 94.99%
Number of daily rates quoted 59385 60311 64207
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £256 £250
90th Percentile £625 £600 £600
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 2639 2960 3840
England median hourly rate £18.69 £18.50 £18.00
Median hourly rate % change year-on-year +1.00% +2.78% +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £46.96 £45.00
UK median hourly rate £18.70 £18.00 £18.00
% change year-on-year +3.89% - +9.09%

Help Desk Engineer
Job Vacancy Trend in England

Job postings that featured Help Desk Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Help Desk Engineer in England

Help Desk Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Engineer in England.

Contractor daily rate trend for Help Desk Engineer in England

Help Desk Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Help Desk Engineer in England over the 6 months to 20 November 2017.

Contractor daily rate histogram for Help Desk Engineer in England

Help Desk Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Engineer in England.

Contractor hourly rate trend for Help Desk Engineer in England

Help Desk Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Help Desk Engineer in England over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Help Desk Engineer in England

Help Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Engineer within the England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +5 17 £125 -16.67% 10
London -13 17 £116 -3.13% 2
East of England -17 7 £85 -19.05%
South West +3 5 - - 3
North of England +54 3 £90 -49.30% 3
Yorkshire +16 3 £90 - 2
West Midlands +24 2 - - 1
Midlands +19 2 - - 3
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 20 November 2017, Help Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Engineer in the job title.

1 36 (70.59%) Windows
2 31 (60.78%) Windows 7
3 22 (43.14%) Active Directory
4 18 (35.29%) Windows 10
4 18 (35.29%) Microsoft
5 14 (27.45%) Android
6 13 (25.49%) Microsoft Office
7 12 (23.53%) Office 365
7 12 (23.53%) Blackberry
8 11 (21.57%) Citrix
9 10 (19.61%) ITIL
9 10 (19.61%) Windows 8
10 9 (17.65%) Windows Server 2008
11 8 (15.69%) iPhone
11 8 (15.69%) VPN
12 7 (13.73%) Finance
12 7 (13.73%) Video Conferencing
12 7 (13.73%) Degree
12 7 (13.73%) Wireless
13 6 (11.76%) Microsoft Certification
14 5 (9.80%) Law
14 5 (9.80%) MCSA
14 5 (9.80%) Skype for Business
15 4 (7.84%) Windows Server 2012
15 4 (7.84%) Analytical Skills
15 4 (7.84%) Mobile Device Management
15 4 (7.84%) Proactive Monitoring
15 4 (7.84%) Banking
15 4 (7.84%) SCCM
15 4 (7.84%) Apple iOS

Help Desk Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) Skype for Business
2 3 (5.88%) IBM Notes
2 3 (5.88%) MS Exchange
2 3 (5.88%) SharePoint
3 2 (3.92%) Blackberry Enterprise Server
3 2 (3.92%) Exchange Server 2013
3 2 (3.92%) SharePoint 2013
4 1 (1.96%) Exchange Server 2003
Applications
1 13 (25.49%) Microsoft Office
Cloud Services
1 12 (23.53%) Office 365
2 2 (3.92%) Microsoft Azure
3 1 (1.96%) Amazon AWS
3 1 (1.96%) Azure Active Directory
Communications & Networking
1 8 (15.69%) VPN
2 7 (13.73%) Wireless
3 4 (7.84%) Broadband
3 4 (7.84%) Internet
3 4 (7.84%) TCP/IP
4 3 (5.88%) LAN
4 3 (5.88%) Skype
4 3 (5.88%) SMS
4 3 (5.88%) Wi-Fi
5 2 (3.92%) Firewall
5 2 (3.92%) Remote Desktop
5 2 (3.92%) WAN
6 1 (1.96%) 4G
6 1 (1.96%) DHCP
6 1 (1.96%) DNS
6 1 (1.96%) Ethernet
6 1 (1.96%) Intranet
6 1 (1.96%) Network Security
6 1 (1.96%) SAN
6 1 (1.96%) WebEx
Database & Business Intelligence
1 1 (1.96%) MS Access
General
1 7 (13.73%) Finance
2 5 (9.80%) Law
3 4 (7.84%) Banking
4 1 (1.96%) German Language
4 1 (1.96%) Legal
4 1 (1.96%) Manufacturing
4 1 (1.96%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.96%) XML
Miscellaneous
1 12 (23.53%) Blackberry
2 8 (15.69%) iPhone
3 7 (13.73%) Video Conferencing
4 4 (7.84%) Analytical Skills
5 3 (5.88%) Wiki
6 2 (3.92%) Driving Licence
7 1 (1.96%) Data Centre
7 1 (1.96%) Handset
7 1 (1.96%) PKI
7 1 (1.96%) Smartphone
Operating Systems
1 36 (70.59%) Windows
2 31 (60.78%) Windows 7
3 18 (35.29%) Windows 10
4 14 (27.45%) Android
5 10 (19.61%) Windows 8
6 9 (17.65%) Windows Server 2008
7 4 (7.84%) Apple iOS
7 4 (7.84%) Windows Server 2012
8 2 (3.92%) Windows Server
8 2 (3.92%) Windows XP
9 1 (1.96%) Linux
9 1 (1.96%) Mac OS
9 1 (1.96%) Windows NT
Processes & Methodologies
1 10 (19.61%) ITIL
2 4 (7.84%) Mobile Device Management
2 4 (7.84%) Proactive Monitoring
3 3 (5.88%) Analytical Thinking
3 3 (5.88%) Asset Management
3 3 (5.88%) Continuous Improvement
3 3 (5.88%) IT Asset Management
4 2 (3.92%) CAD
4 2 (3.92%) ITSM
4 2 (3.92%) Knowledge Management
5 1 (1.96%) Document Management
5 1 (1.96%) ERP
5 1 (1.96%) Incident Management
5 1 (1.96%) Migration
5 1 (1.96%) PDM
5 1 (1.96%) Root Cause Analysis
5 1 (1.96%) Service Management
5 1 (1.96%) System Testing
5 1 (1.96%) Time Management
5 1 (1.96%) Trend Analysis
Programming Languages
1 2 (3.92%) SQL
2 1 (1.96%) VBA
Qualifications
1 7 (13.73%) Degree
2 6 (11.76%) Microsoft Certification
3 5 (9.80%) MCSA
4 4 (7.84%) A+ Certification
5 3 (5.88%) ITIL Certification
5 3 (5.88%) MCITP
5 3 (5.88%) Security Cleared
6 2 (3.92%) CCNP
6 2 (3.92%) Cisco Certification
6 2 (3.92%) SC Cleared
7 1 (1.96%) CCNA
7 1 (1.96%) DBS Check
7 1 (1.96%) DV Cleared
7 1 (1.96%) MCP
Quality Assurance & Compliance
1 1 (1.96%) SLA
System Software
1 22 (43.14%) Active Directory
2 2 (3.92%) Microsoft App-V
2 2 (3.92%) XenApp
3 1 (1.96%) Hyper-V
3 1 (1.96%) Terminal Services
3 1 (1.96%) VMware Infrastructure
3 1 (1.96%) XenDesktop
Systems Management
1 4 (7.84%) SCCM
2 2 (3.92%) AirWatch
3 1 (1.96%) ArcSight ESM
3 1 (1.96%) Forefront Identity Manager
Vendors
1 18 (35.29%) Microsoft
2 11 (21.57%) Citrix
3 4 (7.84%) Avaya
3 4 (7.84%) Cisco
3 4 (7.84%) Symantec
4 3 (5.88%) HP
4 3 (5.88%) Lotus
4 3 (5.88%) VMware
5 2 (3.92%) Adobe
5 2 (3.92%) Apple
5 2 (3.92%) ServiceNow
6 1 (1.96%) ArcSight
6 1 (1.96%) Aruba
6 1 (1.96%) Bloomberg
6 1 (1.96%) EMC
6 1 (1.96%) Juniper
6 1 (1.96%) McAfee
6 1 (1.96%) Meraki
6 1 (1.96%) Remedy
6 1 (1.96%) Sage