Period
to 22 January 2018

The median contractor rate for a Help Desk Support Engineer was £115 per day in advertised job vacancies in England during the 6 months to 22 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Engineer
UK > England
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 813 803 824
Rank change year-on-year -10 +21 -57
Contract jobs requiring a Help Desk Support Engineer 24 34 21
As % of all contract IT jobs advertised in England 0.026% 0.038% 0.021%
As % of the Job Titles category 0.028% 0.041% 0.022%
Number of daily rates quoted 14 16 9
England median daily rate £115 £150 £150
Median daily rate % change year-on-year -23.33% - -3.23%
10th Percentile £102 £101 £104
90th Percentile £179 £194 £278
UK median daily rate £115 £150 £150
% change year-on-year -23.33% - -3.23%
Number of hourly rates quoted 4 6 10
England median hourly rate £17.00 £13.63 £12.50
Median hourly rate % change year-on-year +24.77% +9.00% -7.41%
10th Percentile £11.80 £10.88 £8.50
90th Percentile £22.03 £15.25 £22.00
UK median hourly rate £17.00 £13.63 £15.75
% change year-on-year +24.77% -13.49% +16.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 86,904 83,899 94,054
% of contract IT jobs with a recognized job title 94.74% 94.76% 95.05%
Number of daily rates quoted 58,288 55,238 60,876
England median daily rate £450 £425 £415
Median daily rate % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £263 £256 £250
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 2,543 2,884 3,598
England median hourly rate £18.25 £18.39 £18.50
Median hourly rate % change year-on-year -0.75% -0.61% +12.12%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £46.99 £46.96
UK median hourly rate £18.44 £18.00 £19.00
% change year-on-year +2.43% -5.26% +15.15%

Help Desk Support Engineer
Job Vacancy Trend in England

Job postings that featured Help Desk Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support Engineer in England.

Contractor daily rate trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Help Desk Support Engineer in England over the 6 months to 22 January 2018.

Contractor daily rate histogram for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support Engineer in England.

Contractor hourly rate trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -32 14 £115 - 1
South East -25 8 £130 -15.45% 1
East of England - 2 - - 3
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 22 January 2018, Help Desk Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Engineer in the job title.

1 17 (70.83%) Windows
2 13 (54.17%) Windows 7
3 11 (45.83%) Windows 10
4 9 (37.50%) Microsoft
5 8 (33.33%) Active Directory
6 7 (29.17%) Windows 8
6 7 (29.17%) Microsoft Office
7 6 (25.00%) Degree
8 5 (20.83%) Android
8 5 (20.83%) Cisco
8 5 (20.83%) Finance
9 4 (16.67%) Wireless
9 4 (16.67%) Blackberry
9 4 (16.67%) Symantec
9 4 (16.67%) Citrix
9 4 (16.67%) Video Conferencing
9 4 (16.67%) Windows Server 2008
10 3 (12.50%) iPhone
10 3 (12.50%) Banking
10 3 (12.50%) Skype for Business
10 3 (12.50%) Windows Server 2012
10 3 (12.50%) Mobile Device Management
10 3 (12.50%) Skype
10 3 (12.50%) Avaya
10 3 (12.50%) MS Exchange
10 3 (12.50%) Broadband
10 3 (12.50%) VPN
10 3 (12.50%) Law
11 2 (8.33%) Windows Server
11 2 (8.33%) Handset

Help Desk Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) MS Exchange
1 3 (12.50%) Skype for Business
2 2 (8.33%) Exchange Server 2013
2 2 (8.33%) SharePoint
2 2 (8.33%) SharePoint 2013
3 1 (4.17%) IBM Notes
Applications
1 7 (29.17%) Microsoft Office
Cloud Services
1 1 (4.17%) Azure Active Directory
1 1 (4.17%) Microsoft Azure
1 1 (4.17%) Office 365
Communications & Networking
1 4 (16.67%) Wireless
2 3 (12.50%) Broadband
2 3 (12.50%) Skype
2 3 (12.50%) VPN
3 2 (8.33%) 4G
3 2 (8.33%) Firewall
3 2 (8.33%) Intranet
3 2 (8.33%) WAN
4 1 (4.17%) BGP
4 1 (4.17%) Cisco ASA
4 1 (4.17%) DHCP
4 1 (4.17%) DNS
4 1 (4.17%) LAN
4 1 (4.17%) Network Security
4 1 (4.17%) OSPF
4 1 (4.17%) SAN
4 1 (4.17%) SMS
4 1 (4.17%) TCP/IP
4 1 (4.17%) Wireshark
General
1 5 (20.83%) Finance
2 3 (12.50%) Banking
2 3 (12.50%) Law
Miscellaneous
1 4 (16.67%) Blackberry
1 4 (16.67%) Video Conferencing
2 3 (12.50%) iPhone
3 2 (8.33%) Handset
4 1 (4.17%) PKI
Operating Systems
1 17 (70.83%) Windows
2 13 (54.17%) Windows 7
3 11 (45.83%) Windows 10
4 7 (29.17%) Windows 8
5 5 (20.83%) Android
6 4 (16.67%) Windows Server 2008
7 3 (12.50%) Windows Server 2012
8 2 (8.33%) Windows Server
9 1 (4.17%) Apple iOS
9 1 (4.17%) Linux
9 1 (4.17%) Windows XP
Processes & Methodologies
1 3 (12.50%) Mobile Device Management
2 2 (8.33%) CAD
2 2 (8.33%) Continuous Improvement
2 2 (8.33%) PDM
3 1 (4.17%) Asset Management
3 1 (4.17%) ITIL
3 1 (4.17%) ITSM
3 1 (4.17%) Load Balancing
3 1 (4.17%) Network Management
3 1 (4.17%) Patch Management
3 1 (4.17%) Presales
3 1 (4.17%) System Testing
Programming Languages
1 2 (8.33%) SQL
Qualifications
1 6 (25.00%) Degree
2 1 (4.17%) CCNA
2 1 (4.17%) Cisco Certification
2 1 (4.17%) DV Cleared
2 1 (4.17%) ITIL Certification
2 1 (4.17%) Microsoft Certification
2 1 (4.17%) Security Cleared
System Software
1 8 (33.33%) Active Directory
2 1 (4.17%) Terminal Services
2 1 (4.17%) VMware Infrastructure
Systems Management
1 1 (4.17%) AirWatch
1 1 (4.17%) ArcSight ESM
1 1 (4.17%) Cisco CUCM
1 1 (4.17%) Forefront Identity Manager
1 1 (4.17%) SCCM
Vendors
1 9 (37.50%) Microsoft
2 5 (20.83%) Cisco
3 4 (16.67%) Citrix
3 4 (16.67%) Symantec
4 3 (12.50%) Avaya
5 2 (8.33%) Adobe
5 2 (8.33%) HP
5 2 (8.33%) Sage
5 2 (8.33%) VMware
6 1 (4.17%) ArcSight
6 1 (4.17%) Aruba
6 1 (4.17%) Bloomberg
6 1 (4.17%) Blue Coat
6 1 (4.17%) CheckPoint
6 1 (4.17%) EMC
6 1 (4.17%) McAfee
6 1 (4.17%) NetScout
6 1 (4.17%) Palo Alto
6 1 (4.17%) Riverbed
6 1 (4.17%) ServiceNow