Period
to 21 July 2017

The median contractor rate for a Help Desk Support Engineer was £125 per day in advertised job vacancies in England during the 6 months to 21 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Engineer
UK > England
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 787 827 791
Rank change year-on-year +40 -36 -37
Contract jobs requiring a Help Desk Support Engineer 34 51 59
As % of all contract IT jobs advertised in England 0.039% 0.050% 0.058%
As % of the Job Titles category 0.041% 0.053% 0.061%
Number of daily rates quoted 14 27 15
England median daily rate £125 £150 £150
Median daily rate % change year-on-year -16.67% - +22.45%
10th Percentile £96 £98 £97
90th Percentile £276 £194 £192
UK median daily rate £123 £150 £150
% change year-on-year -18.33% - +22.45%
Number of hourly rates quoted 7 10 26
England median hourly rate £12.50 £12.03 £21.55
Median hourly rate % change year-on-year +3.95% -44.20% +62.64%
UK median hourly rate £12.50 £12.03 £21.55
% change year-on-year +3.95% -44.20% +72.40%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 83672 96526 97318
As % of all contract IT job vacancies advertised in England 94.84% 95.11% 94.89%
Number of daily rates quoted 54598 63585 61301
England median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.53% +6.25% -
10th Percentile £263 £260 £238
90th Percentile £625 £600 £588
UK median daily rate £427 £425 £400
% change year-on-year +0.47% +6.25% +1.01%
Number of hourly rates quoted 2671 2836 3805
England median hourly rate £18.40 £19.00 £17.50
Median hourly rate % change year-on-year -3.16% +8.57% +2.94%
10th Percentile £10.75 £10.50 £10.31
90th Percentile £48.75 £47.00 £44.48
UK median hourly rate £18.50 £19.00 £17.50
% change year-on-year -2.63% +8.57% +2.94%

Help Desk Support Engineer
Job Vacancy Trend in England

Job postings that featured Help Desk Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support Engineer in England.

Contractor daily rate trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Help Desk Support Engineer in England over the 6 months to 21 July 2017.

Contractor daily rate histogram for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support Engineer in England.

Contractor hourly rate trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Help Desk Support Engineer in England over the 6 months to 21 July 2017.

Contractor hourly rate histogram for Help Desk Support Engineer in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +25 13 £125 -16.67% 3
London +20 11 £125 +4.17% 1
West Midlands +35 6 - -
Midlands +26 6 - - 1
South West +1 2 - -
North of England +52 1 £95 -76.28% 2
Yorkshire +25 1 £95 -76.28% 1
East of England -10 1 £110 +6.02%
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 21 July 2017, Help Desk Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Engineer in the job title.

1 30 (88.24%) Windows
2 21 (61.76%) Windows 7
3 20 (58.82%) Active Directory
4 17 (50.00%) Windows 10
5 16 (47.06%) Office 365
6 14 (41.18%) Microsoft
7 12 (35.29%) Microsoft Office
8 11 (32.35%) Android
9 9 (26.47%) Blackberry
10 8 (23.53%) Windows 8
11 7 (20.59%) Apple
12 6 (17.65%) Wireless
12 6 (17.65%) Migration
12 6 (17.65%) HP
12 6 (17.65%) VPN
12 6 (17.65%) iPhone
13 5 (14.71%) Windows Server 2008
13 5 (14.71%) Incident Management
13 5 (14.71%) SLA
13 5 (14.71%) WAN
13 5 (14.71%) ITIL
13 5 (14.71%) Citrix
14 4 (11.76%) Toshiba
14 4 (11.76%) Dell
14 4 (11.76%) Windows XP
14 4 (11.76%) DNA
14 4 (11.76%) LAN
14 4 (11.76%) RSA SecurID
14 4 (11.76%) Smartphone
14 4 (11.76%) Break/Fix

Help Desk Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) Skype for Business
2 2 (5.88%) Blackberry Enterprise Server
2 2 (5.88%) SharePoint
3 1 (2.94%) IBM Notes
3 1 (2.94%) SharePoint 2013
Applications
1 12 (35.29%) Microsoft Office
Cloud Services
1 16 (47.06%) Office 365
2 1 (2.94%) Amazon AWS
2 1 (2.94%) Microsoft Azure
Communications & Networking
1 6 (17.65%) VPN
1 6 (17.65%) Wireless
2 5 (14.71%) WAN
3 4 (11.76%) LAN
4 2 (5.88%) Remote Desktop
5 1 (2.94%) Broadband
5 1 (2.94%) Ethernet
5 1 (2.94%) Firewall
5 1 (2.94%) Internet
5 1 (2.94%) Skype
5 1 (2.94%) SMS
5 1 (2.94%) TCP/IP
General
1 2 (5.88%) Finance
2 1 (2.94%) Banking
2 1 (2.94%) Law
Miscellaneous
1 9 (26.47%) Blackberry
2 6 (17.65%) iPhone
3 4 (11.76%) Analytical Skills
3 4 (11.76%) RSA SecurID
3 4 (11.76%) Smartphone
4 3 (8.82%) Video Conferencing
Operating Systems
1 30 (88.24%) Windows
2 21 (61.76%) Windows 7
3 17 (50.00%) Windows 10
4 11 (32.35%) Android
5 8 (23.53%) Windows 8
6 5 (14.71%) Windows Server 2008
7 4 (11.76%) Windows XP
8 3 (8.82%) Apple iOS
9 1 (2.94%) Windows NT
9 1 (2.94%) Windows Server
9 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 6 (17.65%) Migration
2 5 (14.71%) Incident Management
2 5 (14.71%) ITIL
3 4 (11.76%) Break/Fix
3 4 (11.76%) Coaching
3 4 (11.76%) DNA
4 2 (5.88%) Continuous Improvement
4 2 (5.88%) Knowledge Management
5 1 (2.94%) ITSM
5 1 (2.94%) Mobile Device Management
5 1 (2.94%) Service Management
5 1 (2.94%) Software Licensing
Qualifications
1 2 (5.88%) SC Cleared
1 2 (5.88%) Security Cleared
2 1 (2.94%) CCNP
2 1 (2.94%) Cisco Certification
2 1 (2.94%) Degree
2 1 (2.94%) ITIL Certification
2 1 (2.94%) MCP
2 1 (2.94%) MCSA
2 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 20 (58.82%) Active Directory
2 2 (5.88%) Microsoft App-V
3 1 (2.94%) Hyper-V
3 1 (2.94%) XenApp
3 1 (2.94%) XenDesktop
Systems Management
1 3 (8.82%) SCCM
2 1 (2.94%) AirWatch
Vendors
1 14 (41.18%) Microsoft
2 7 (20.59%) Apple
3 6 (17.65%) HP
4 5 (14.71%) Citrix
5 4 (11.76%) Dell
5 4 (11.76%) Toshiba
6 2 (5.88%) Cisco
6 2 (5.88%) ServiceNow
7 1 (2.94%) Avaya
7 1 (2.94%) Lotus
7 1 (2.94%) Meraki
7 1 (2.94%) Remedy
7 1 (2.94%) Symantec
7 1 (2.94%) VMware
Maidenhead, Berkshire
Yoh
Rate: £25000 - £30000 per annum
Posted: 3 days ago