Period
to 26 July 2017

The median annual salary for a Help Desk Support Engineer was £24,000 in advertised job vacancies in England during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support Engineer
UK > England
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 1090 1122 1080
Rank change year-on-year +32 -42 +20
Permanent jobs requiring a Help Desk Support Engineer 73 108 213
As % of all permanent IT jobs advertised in England 0.044% 0.057% 0.10%
As % of the Job Titles category 0.046% 0.059% 0.11%
Number of salaries quoted 72 101 199
England median annual salary £24,000 £25,000 £24,000
Median salary % change year-on-year -4.00% +4.17% +4.35%
10th Percentile £19,525 £20,000 £18,250
90th Percentile £33,700 £35,000 £30,250
UK median annual salary £24,000 £25,000 £24,000
% change year-on-year -4.00% +4.17% +4.35%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 160394 183462 200536
As % of all permanent IT job vacancies advertised in England 95.98% 96.53% 96.59%
Number of salaries quoted 131344 155892 166148
England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,750 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Help Desk Support Engineer
Job Vacancy Trend in England

Job postings that featured Help Desk Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer in England.

Salary trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Help Desk Support Engineer in England over the 6 months to 26 July 2017.

Salary histogram for Help Desk Support Engineer in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +29 21 £24,000 +4.35%
London +46 16 £26,500 -15.87% 1
South East +45 15 £21,000 -16.00% 3
North of England +5 10 £22,500 -18.18% 3
South West +11 8 £31,500 +61.54%
Yorkshire +12 6 £22,500 +5.88% 2
North West - 4 £23,750 - 1
Midlands +37 3 £27,000 +35.00% 1
East Midlands +30 2 £31,000 +55.00% 1
West Midlands - 1 £21,000 -
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 26 July 2017, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Engineer in the job title.

1 53 (72.60%) Windows
2 42 (57.53%) Active Directory
3 36 (49.32%) Microsoft Office
4 35 (47.95%) Microsoft
5 22 (30.14%) Windows 10
5 22 (30.14%) Windows Server
6 21 (28.77%) Windows 7
7 18 (24.66%) Office 365
8 15 (20.55%) Cisco
9 14 (19.18%) Citrix
9 14 (19.18%) DHCP
9 14 (19.18%) DNS
10 13 (17.81%) ITIL
10 13 (17.81%) Firewall
11 12 (16.44%) Microsoft Certification
11 12 (16.44%) MCSE
11 12 (16.44%) TCP/IP
12 10 (13.70%) Driving Licence
13 9 (12.33%) SLA
13 9 (12.33%) MCSA
14 8 (10.96%) MCP
14 8 (10.96%) Windows XP
14 8 (10.96%) SharePoint
14 8 (10.96%) WAN
14 8 (10.96%) Remote Desktop
14 8 (10.96%) Windows Server 2012
15 7 (9.59%) SC Cleared
15 7 (9.59%) Security Cleared
16 6 (8.22%) Google
16 6 (8.22%) Cloud Computing

Help Desk Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.96%) SharePoint
2 6 (8.22%) Skype for Business
3 4 (5.48%) MS Exchange
4 2 (2.74%) Blackberry Enterprise Server
Applications
1 36 (49.32%) Microsoft Office
2 2 (2.74%) Microsoft Excel
2 2 (2.74%) Microsoft PowerPoint
Business Applications
1 1 (1.37%) Dynamics CRM
Cloud Services
1 18 (24.66%) Office 365
2 6 (8.22%) Cloud Computing
2 6 (8.22%) G Suite
3 2 (2.74%) Microsoft Azure
Communications & Networking
1 14 (19.18%) DHCP
1 14 (19.18%) DNS
2 13 (17.81%) Firewall
3 12 (16.44%) TCP/IP
4 8 (10.96%) Remote Desktop
4 8 (10.96%) WAN
5 6 (8.22%) SAN
5 6 (8.22%) VoIP
6 4 (5.48%) ADSL
6 4 (5.48%) Cisco ASA
6 4 (5.48%) DSL
6 4 (5.48%) LAN
6 4 (5.48%) VPN
6 4 (5.48%) Wireless
7 2 (2.74%) Internet
7 2 (2.74%) VLAN
8 1 (1.37%) Skype
Database & Business Intelligence
1 4 (5.48%) SQL Server
General
1 6 (8.22%) Finance
1 6 (8.22%) Manufacturing
2 4 (5.48%) Telecoms
3 2 (2.74%) Banking
4 1 (1.37%) French Language
4 1 (1.37%) German Language
4 1 (1.37%) Law
Miscellaneous
1 10 (13.70%) Driving Licence
2 4 (5.48%) Analytical Skills
2 4 (5.48%) Computer Science
3 3 (4.11%) Blackberry
3 3 (4.11%) Hedge funds
3 3 (4.11%) iPad
3 3 (4.11%) iPhone
4 2 (2.74%) Clustering
4 2 (2.74%) Fintech
5 1 (1.37%) Data Centre
5 1 (1.37%) EPoS
5 1 (1.37%) Fat Client
5 1 (1.37%) Social Media
5 1 (1.37%) Thin Client
5 1 (1.37%) Virtual Team
Operating Systems
1 53 (72.60%) Windows
2 22 (30.14%) Windows 10
2 22 (30.14%) Windows Server
3 21 (28.77%) Windows 7
4 8 (10.96%) Windows Server 2012
4 8 (10.96%) Windows XP
5 5 (6.85%) Windows Server 2008
6 4 (5.48%) Linux
6 4 (5.48%) Mac OS X
6 4 (5.48%) Windows 8
6 4 (5.48%) Windows Server 2003
7 3 (4.11%) Android
8 2 (2.74%) Apple iOS
Processes & Methodologies
1 13 (17.81%) ITIL
2 6 (8.22%) CAD
2 6 (8.22%) Manufacturing Engineering
3 2 (2.74%) Continuous Improvement
3 2 (2.74%) Continuous Improvement Process
3 2 (2.74%) Knowledge Management
3 2 (2.74%) Mathematics
3 2 (2.74%) Network Management
3 2 (2.74%) Presales
3 2 (2.74%) Proactive Monitoring
3 2 (2.74%) Problem Management
3 2 (2.74%) Service Delivery
4 1 (1.37%) Asset Management
4 1 (1.37%) CRM
4 1 (1.37%) ERP
4 1 (1.37%) IT Asset Management
4 1 (1.37%) Kalman Filter
4 1 (1.37%) Migration
4 1 (1.37%) Validation
4 1 (1.37%) WFM
Programming Languages
1 2 (2.74%) C
1 2 (2.74%) SQL
Qualifications
1 12 (16.44%) MCSE
1 12 (16.44%) Microsoft Certification
2 9 (12.33%) MCSA
3 8 (10.96%) MCP
4 7 (9.59%) SC Cleared
4 7 (9.59%) Security Cleared
5 6 (8.22%) CCNA
5 6 (8.22%) Cisco Certification
6 4 (5.48%) Degree
6 4 (5.48%) PhD
7 3 (4.11%) CCNP
8 2 (2.74%) A+ Certification
8 2 (2.74%) CCENT
8 2 (2.74%) VTSP
Quality Assurance & Compliance
1 9 (12.33%) SLA
2 1 (1.37%) ISO/IEC 27001
System Software
1 42 (57.53%) Active Directory
2 5 (6.85%) Hyper-V
3 4 (5.48%) XenServer
Systems Management
1 4 (5.48%) Backup Exec
1 4 (5.48%) XenMobile
2 2 (2.74%) SCCM
3 1 (1.37%) Microsoft Intune
Vendors
1 35 (47.95%) Microsoft
2 15 (20.55%) Cisco
3 14 (19.18%) Citrix
4 6 (8.22%) Google
5 4 (5.48%) HP
5 4 (5.48%) Palo Alto
5 4 (5.48%) Veeam
6 3 (4.11%) VMware
7 2 (2.74%) Apple
7 2 (2.74%) Bloomberg
7 2 (2.74%) Reuters
8 1 (1.37%) Juniper
Farnborough, Hampshire
The People Network
Salary: £20000 - £25000 per annum, Benefits 10% bonus, 25 days hol, 6% pens, h
Posted: 11 hours ago
Hull, North Humberside
Cloud Computing International
Salary: £25000 per annum
Posted: Yesterday
Southampton, Hampshire
Latcom Ltd
Salary: From £18,000 to £20,000 per annum
Posted: Yesterday
South East London
That Recruit
Salary: Negotiable
Posted: 2 days ago
Huddersfield
Recruitment Genius Ltd
Salary: £17500 - £20000 per annum
Posted: 14 days ago
Milton Keynes
Recruitment Genius Ltd
Salary: £20000 - £26000 per annum
Posted: 20 days ago
Nottingham
Bluetown Online LTD
Salary: £20000 per annum
Posted: 23 days ago
Preston
Bluetown Online LTD
Salary: £17000 - £20000 per annum
Posted: 26 days ago