Help Desk Support Engineer Jobs in England

Help Desk Support Engineer
UK > England

The median Help Desk Support Engineer salary in England is £34,000 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 648 823 939
Rank change year-on-year +175 +116 +201
Permanent jobs requiring a Help Desk Support Engineer 10 21 9
As % of all permanent jobs advertised in England 0.021% 0.025% 0.010%
As % of the Job Titles category 0.024% 0.026% 0.011%
Number of salaries quoted 7 21 8
10th Percentile £27,000 - £22,450
25th Percentile £30,500 £21,250 £24,625
Median annual salary (50th Percentile) £34,000 £31,500 £27,500
Median % change year-on-year +7.94% +14.55% -15.38%
75th Percentile - £37,500 £40,500
90th Percentile - £51,250 £52,500
UK median annual salary £34,000 £31,500 £27,500
% change year-on-year +7.94% +14.55% -15.38%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 42,114 80,514 84,327
% of permanent jobs with a recognized job title 90.37% 94.48% 91.53%
Number of salaries quoted 24,536 60,209 53,453
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,464 £38,125 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,915 £82,500
90th Percentile £97,500 £90,822 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Help Desk Support Engineer
Job Vacancy Trend in England

Job postings that featured Help Desk Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Support Engineer in England.

Salary trend for Help Desk Support Engineer in England

Help Desk Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the England region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +92 7 £34,000 +7.94% 4
North of England +74 3 - -
North West +24 3 - -
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 5 May 2025, Help Desk Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Support Engineer in the job title.

1 10 (100.00%) Windows
1 10 (100.00%) Microsoft
1 10 (100.00%) Microsoft 365
2 8 (80.00%) Windows Server
3 7 (70.00%) SharePoint
4 5 (50.00%) Microsoft Exchange
4 5 (50.00%) DHCP
4 5 (50.00%) DNS
4 5 (50.00%) Active Directory
4 5 (50.00%) CRM
4 5 (50.00%) Sophos
4 5 (50.00%) Firewall
4 5 (50.00%) VMware
4 5 (50.00%) VMware ESXi
4 5 (50.00%) Remote Desktop
4 5 (50.00%) VMware Infrastructure
4 5 (50.00%) Mac OS
4 5 (50.00%) Hyper-V
4 5 (50.00%) Ubiquiti
4 5 (50.00%) vCenter Server
4 5 (50.00%) Problem-Solving
4 5 (50.00%) Social Skills
5 3 (30.00%) Network Management
5 3 (30.00%) Time Management
6 2 (20.00%) Continuous Improvement
6 2 (20.00%) OneDrive
6 2 (20.00%) Driving Licence
6 2 (20.00%) Microsoft Certification
6 2 (20.00%) Customer Service
6 2 (20.00%) Onboarding

Help Desk Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (70.00%) SharePoint
2 5 (50.00%) Microsoft Exchange
Cloud Services
1 10 (100.00%) Microsoft 365
2 2 (20.00%) OneDrive
Communications & Networking
1 5 (50.00%) DHCP
1 5 (50.00%) DNS
1 5 (50.00%) Firewall
1 5 (50.00%) Remote Desktop
General
1 5 (50.00%) Social Skills
Miscellaneous
1 2 (20.00%) Driving Licence
1 2 (20.00%) Onboarding
Operating Systems
1 10 (100.00%) Windows
2 8 (80.00%) Windows Server
3 5 (50.00%) Mac OS
Processes & Methodologies
1 5 (50.00%) CRM
1 5 (50.00%) Problem-Solving
2 3 (30.00%) Network Management
2 3 (30.00%) Time Management
3 2 (20.00%) Continuous Improvement
3 2 (20.00%) Customer Service
Qualifications
1 2 (20.00%) Microsoft Certification
System Software
1 5 (50.00%) Active Directory
1 5 (50.00%) Hyper-V
1 5 (50.00%) VMware ESXi
1 5 (50.00%) VMware Infrastructure
Systems Management
1 5 (50.00%) vCenter Server
Vendors
1 10 (100.00%) Microsoft
2 5 (50.00%) Sophos
2 5 (50.00%) Ubiquiti
2 5 (50.00%) VMware