Period
to 27 May 2018

The median contractor rate for a 1st Line Support was £98 per day in advertised job vacancies in Glasgow during the 6 months to 27 May 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
Scotland > Glasgow
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 105 82 92
Rank change year-on-year -23 +10 +3
Contract jobs requiring a 1st Line Support 5 2 1
As % of all contract IT jobs advertised in Glasgow 0.32% 0.17% 0.079%
As % of the Job Titles category 0.33% 0.18% 0.085%
Number of daily rates quoted 2 0 1
Glasgow median daily rate £98 - £87
Scotland median daily rate £100 £109 £110
% change year-on-year -7.99% -1.20% +3.53%
Number of hourly rates quoted 3 1 0
Glasgow median hourly rate £10.00 £17.39 -
Median hourly rate % change year-on-year -42.50% - -
Scotland median hourly rate £10.00 £16.16 £10.20
% change year-on-year -38.12% +58.43% +2.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Glasgow
Contract vacancies in Glasgow with a recognized job title 1,493 1,094 1,177
% of contract IT jobs with a recognized job title 95.95% 94.39% 92.60%
Number of daily rates quoted 882 577 655
Glasgow median daily rate £388 £370 £350
Median daily rate % change year-on-year +4.73% +5.71% -6.67%
10th Percentile £260 £212 £189
90th Percentile £525 £488 £475
Scotland median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 31 18 8
Glasgow median hourly rate £20.00 £17.32 £31.25
Median hourly rate % change year-on-year +15.47% -44.58% +51.04%
10th Percentile £10.50 £12.50 £13.55
90th Percentile £35.00 £42.23 £36.25
Scotland median hourly rate £16.63 £17.32 £30.21
% change year-on-year -3.98% -42.66% +63.27%

1st Line Support
Job Vacancy Trend in Glasgow

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for 1st Line Support in Glasgow

1st Line Support
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in Glasgow.

Contractor daily rate trend for 1st Line Support in Glasgow

1st Line Support
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in Glasgow.

Contractor hourly rate trend for 1st Line Support in Glasgow

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 27 May 2018, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region featuring 1st Line Support in the job title.

1 3 (60.00%) Microsoft
2 2 (40.00%) Active Directory
2 2 (40.00%) NHS
2 2 (40.00%) ITIL
2 2 (40.00%) Business Intelligence
2 2 (40.00%) Windows
2 2 (40.00%) Microsoft Excel
2 2 (40.00%) Data Warehouse
2 2 (40.00%) Retail
2 2 (40.00%) ITIL V3
2 2 (40.00%) Office 365
2 2 (40.00%) PMO
2 2 (40.00%) Self-Motivation
2 2 (40.00%) Problem-Solving
3 1 (20.00%) Decision-Making
3 1 (20.00%) Service Desk Management
3 1 (20.00%) Line Management
3 1 (20.00%) Patch Management
3 1 (20.00%) Windows 10
3 1 (20.00%) Remote Desktop
3 1 (20.00%) Incident Management
3 1 (20.00%) Facilities Management
3 1 (20.00%) Degree
3 1 (20.00%) Android
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Windows 7
3 1 (20.00%) Apple iOS
3 1 (20.00%) Windows XP
3 1 (20.00%) ADSL
3 1 (20.00%) DHCP

1st Line Support Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Excel
2 1 (20.00%) Microsoft Office
Cloud Services
1 2 (40.00%) Office 365
Communications & Networking
1 1 (20.00%) ADSL
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) Remote Desktop
1 1 (20.00%) VPN
Database & Business Intelligence
1 2 (40.00%) Data Warehouse
General
1 2 (40.00%) Retail
Miscellaneous
1 2 (40.00%) NHS
1 2 (40.00%) Self-Motivation
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Android
2 1 (20.00%) Apple iOS
2 1 (20.00%) Windows 10
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows XP
Processes & Methodologies
1 2 (40.00%) Business Intelligence
1 2 (40.00%) ITIL
1 2 (40.00%) ITIL V3
1 2 (40.00%) Problem-Solving
2 1 (20.00%) Decision-Making
2 1 (20.00%) Facilities Management
2 1 (20.00%) Incident Management
2 1 (20.00%) Line Management
2 1 (20.00%) Patch Management
2 1 (20.00%) Service Delivery
2 1 (20.00%) Service Desk Management
Qualifications
1 1 (20.00%) Degree
1 1 (20.00%) HND
1 1 (20.00%) MCP
Quality Assurance & Compliance
1 2 (40.00%) PMO
System Software
1 2 (40.00%) Active Directory
Vendors
1 3 (60.00%) Microsoft