The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
East of England / Hertfordshire
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 49 29 60
Rank change year-on-year -20 +31  
Contract jobs citing CRM 10 30 15
As % of all contract IT jobs advertised in Hertfordshire 1.60% 4.55% 1.68%
As % of the Processes & Methodologies category 1.98% 5.77% 2.12%
Number of daily rates quoted 3 21 11
Median daily rate £450 £400 £400
Median daily rate % change year-on-year +12.50% -  
90% offered a daily rate of more than £288 £350 £350
10% offered a daily rate of more than £528 £550 £500
UK excluding London median daily rate £413 £400 £375
% change year-on-year +3.12% +6.66%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £15.00 -
UK excluding London median hourly rate £35.75 £20.00 £16.00
% change year-on-year +78.75% +25.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Hertfordshire
Contract job vacancies with a requirement for process and methodology skills 505 520 706
As % of all contract IT job vacancies advertised in Hertfordshire 80.93% 78.79% 78.97%
Number of daily rates quoted 249 272 361
Median daily rate £425 £425 £379
Median daily rate % change year-on-year - +12.23%  
90% offered a daily rate of more than £263 £288 £295
10% offered a daily rate of more than £550 £500 £525
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 35 17 59
Median hourly rate £17.77 £25.00 £32.50
Median hourly rate % change year-on-year -28.92% -23.07%  
90% offered a hourly rate of more than £11.83 £15.00 £10.50
10% offered a hourly rate of more than £45.00 £52.50 £47.50
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

CRM
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Hertfordshire

CRM
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Hertfordshire.

Contractor daily rate trend for CRM in Hertfordshire

CRM
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing CRM in Hertfordshire over the 3 months to 24 June 2017.

Contractor daily rate histogram for CRM in Hertfordshire

CRM
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Hertfordshire.

Contractor hourly rate trend for CRM in Hertfordshire

CRM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -11 1 - - 1
Letchworth - 1 - - 1
CRM
East of England

For the 6 months to 24 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for CRM.

1 18 (64.29%) Dynamics CRM
2 14 (50.00%) Microsoft
3 10 (35.71%) JavaScript
3 10 (35.71%) .NET
4 9 (32.14%) XML
5 8 (28.57%) Java
5 8 (28.57%) Stakeholder Management
5 8 (28.57%) JSON
5 8 (28.57%) RESTful
6 7 (25.00%) Finance
6 7 (25.00%) HTML
6 7 (25.00%) PRINCE2
6 7 (25.00%) SharePoint
7 6 (21.43%) Migration
7 6 (21.43%) Change Management
7 6 (21.43%) Agile Software Development
7 6 (21.43%) IBM
7 6 (21.43%) PRINCE2 Practitioner
7 6 (21.43%) Data Migration
7 6 (21.43%) Business Change Management
8 5 (17.86%) DataPower
8 5 (17.86%) WebSphere
8 5 (17.86%) IBM Integration Bus
8 5 (17.86%) SAP HCM
8 5 (17.86%) Mobile App
8 5 (17.86%) SuccessFactors
8 5 (17.86%) DevOps
8 5 (17.86%) Boomi
8 5 (17.86%) WebSphere Cast Iron
8 5 (17.86%) Dell

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.00%) SharePoint
2 5 (17.86%) WebSphere
3 2 (7.14%) CMS
Applications
1 4 (14.29%) Microsoft Office
Business Applications
1 18 (64.29%) Dynamics CRM
2 5 (17.86%) SAP HCM
3 2 (7.14%) Payment Gateway
Cloud Services
1 5 (17.86%) Boomi
1 5 (17.86%) SuccessFactors
2 1 (3.57%) Dynamics 365
2 1 (3.57%) SaaS
Communications & Networking
1 1 (3.57%) HTTP
1 1 (3.57%) HTTPS
Database & Business Intelligence
1 4 (14.29%) SQL Server
1 4 (14.29%) SQL Server Reporting Services
2 1 (3.57%) Big Data
Development Applications
1 4 (14.29%) Visual Studio
2 1 (3.57%) Rational Rose
General
1 7 (25.00%) Finance
2 3 (10.71%) Retail
3 1 (3.57%) Back Office
3 1 (3.57%) Billing
3 1 (3.57%) Telecoms
Job Titles
1 10 (35.71%) Developer
2 7 (25.00%) Project Manager
3 6 (21.43%) CRM Manager
3 6 (21.43%) CRM Project Manager
3 6 (21.43%) Dynamics CRM Project Manager
4 5 (17.86%) CRM Developer
4 5 (17.86%) Dynamics CRM Developer
5 4 (14.29%) .NET Developer
5 4 (14.29%) .NET Team Leader
5 4 (14.29%) Architect
5 4 (14.29%) Integration Developer
5 4 (14.29%) Lead .NET Developer
5 4 (14.29%) Lead Developer
5 4 (14.29%) SQL Developer
5 4 (14.29%) Team Leader
5 4 (14.29%) WebSphere Developer
6 3 (10.71%) Solutions Architect
7 2 (7.14%) Analyst
8 1 (3.57%) IT Manager
8 1 (3.57%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 10 (35.71%) .NET
2 9 (32.14%) XML
3 8 (28.57%) JSON
3 8 (28.57%) RESTful
4 7 (25.00%) HTML
5 5 (17.86%) ASP.NET
5 5 (17.86%) IBM Integration Bus
6 4 (14.29%) CAML
6 4 (14.29%) CSS
6 4 (14.29%) jQuery
6 4 (14.29%) WCF
6 4 (14.29%) Web Services
6 4 (14.29%) WebSphere MQ
6 4 (14.29%) XSL
6 4 (14.29%) XSLT
7 1 (3.57%) REST
7 1 (3.57%) SOAP
Miscellaneous
1 5 (17.86%) DataPower
1 5 (17.86%) Mobile App
2 2 (7.14%) e-Learning
2 2 (7.14%) Video Editing
3 1 (3.57%) Management Information System
Processes & Methodologies
1 8 (28.57%) Stakeholder Management
2 7 (25.00%) PRINCE2
3 6 (21.43%) Agile Software Development
3 6 (21.43%) Business Change Management
3 6 (21.43%) Change Management
3 6 (21.43%) Data Migration
3 6 (21.43%) Migration
4 5 (17.86%) DevOps
5 4 (14.29%) API Development
5 4 (14.29%) Configuration Management
5 4 (14.29%) Continuous Integration
5 4 (14.29%) E-Commerce
5 4 (14.29%) OO
5 4 (14.29%) Open Source
5 4 (14.29%) Release Management
6 2 (7.14%) ITIL
6 2 (7.14%) SOA
7 1 (3.57%) EAI
7 1 (3.57%) ETL
7 1 (3.57%) Service Management
Programming Languages
1 10 (35.71%) JavaScript
2 8 (28.57%) Java
3 5 (17.86%) C#
3 5 (17.86%) SQL
4 4 (14.29%) VB.NET
5 3 (10.71%) PHP
Qualifications
1 6 (21.43%) PRINCE2 Practitioner
2 1 (3.57%) PMP
Quality Assurance & Compliance
1 4 (14.29%) QA
2 1 (3.57%) GDPR
2 1 (3.57%) SLA
Systems Management
1 5 (17.86%) WebSphere Cast Iron
Vendors
1 14 (50.00%) Microsoft
2 6 (21.43%) IBM
3 5 (17.86%) Dell
3 5 (17.86%) SAP
4 1 (3.57%) hybris
4 1 (3.57%) Infor