The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
East of England / Hertfordshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 42 32 35
Rank change year-on-year -10 +3  
Contract jobs citing CRM 16 28 32
As % of all contract IT jobs advertised in Hertfordshire 2.73% 4.01% 4.59%
As % of the Processes & Methodologies category 3.51% 5.30% 6.07%
Number of daily rates quoted 3 18 11
Median daily rate £525 £450 £375
Median daily rate % change year-on-year +16.66% +20.00%  
UK excluding London median daily rate £403 £400 £400
% change year-on-year +0.68% -  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £28.25 £15.95 £40.00
% change year-on-year +77.11% -60.12%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Hertfordshire
Contract job vacancies with a requirement for process and methodology skills 456 528 527
As % of all contract IT job vacancies advertised in Hertfordshire 77.68% 75.64% 75.61%
Number of daily rates quoted 242 283 273
Median daily rate £475 £425 £400
Median daily rate % change year-on-year +11.76% +6.25%  
90% offered a daily rate of more than £275 £305 £265
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 28 27 30
Median hourly rate £45.00 £37.50 £16.00
Median hourly rate % change year-on-year +20.00% +134.37%  
90% offered a hourly rate of more than £27.50 £8.50 £10.35
10% offered a hourly rate of more than £52.50 £49.50 £36.80
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

CRM
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Hertfordshire

CRM
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Hertfordshire.

Contractor daily rate trend for CRM in Hertfordshire

CRM
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Hertfordshire.

Contractor hourly rate trend for CRM in Hertfordshire

CRM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -3 6 £488 +87.50% 3
Bishop's Stortford - 5 - -
Hatfield - 3 - -
Letchworth - 1 - - 2
CRM
East of England

For the 6 months to 30 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for CRM.

1 20 (52.63%) Microsoft
2 17 (44.74%) Dynamics CRM
3 13 (34.21%) Stakeholder Management
4 12 (31.58%) MS Office
4 12 (31.58%) MS Excel
5 11 (28.95%) Java
6 10 (26.32%) E-Commerce
7 9 (23.68%) Finance
8 7 (18.42%) PHP
8 7 (18.42%) Agile Software Development
9 6 (15.79%) PRINCE2 Practitioner
9 6 (15.79%) Data Migration
9 6 (15.79%) SharePoint
9 6 (15.79%) PRINCE2
9 6 (15.79%) Migration
9 6 (15.79%) Change Management
9 6 (15.79%) Mobile App
9 6 (15.79%) Payment Gateway
10 5 (13.16%) Boomi
10 5 (13.16%) WebSphere Cast Iron
10 5 (13.16%) SuccessFactors
10 5 (13.16%) DevOps
10 5 (13.16%) e-Learning
10 5 (13.16%) IBM
10 5 (13.16%) SAP
10 5 (13.16%) XML
10 5 (13.16%) .NET
10 5 (13.16%) JavaScript
10 5 (13.16%) OO
10 5 (13.16%) Dell

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) SharePoint
2 5 (13.16%) WebSphere
3 1 (2.63%) CMS
3 1 (2.63%) MS Exchange
Applications
1 12 (31.58%) MS Excel
1 12 (31.58%) MS Office
2 1 (2.63%) Camtasia
2 1 (2.63%) MS PowerPoint
Business Applications
1 17 (44.74%) Dynamics CRM
2 6 (15.79%) Payment Gateway
3 5 (13.16%) SAP HCM
4 4 (10.53%) Salesforce.com CRM
Cloud Services
1 5 (13.16%) Boomi
1 5 (13.16%) SuccessFactors
2 1 (2.63%) Azure Active Directory
2 1 (2.63%) Microsoft Azure
2 1 (2.63%) Office 365
2 1 (2.63%) SaaS
Communications & Networking
1 4 (10.53%) Internet
2 1 (2.63%) DNS
2 1 (2.63%) HTTP
2 1 (2.63%) HTTPS
2 1 (2.63%) SMS
Database & Business Intelligence
1 1 (2.63%) Big Data
1 1 (2.63%) SQL Server
1 1 (2.63%) SQL Server Integration Services
Development Applications
1 1 (2.63%) Team Foundation Server
General
1 9 (23.68%) Finance
2 5 (13.16%) Retail
3 1 (2.63%) Back Office
3 1 (2.63%) Banking
3 1 (2.63%) Marketing
Job Titles
1 8 (21.05%) Analyst
1 8 (21.05%) Project Manager
2 7 (18.42%) Developer
3 6 (15.79%) CRM Manager
3 6 (15.79%) CRM Project Manager
3 6 (15.79%) Dynamics CRM Project Manager
4 4 (10.53%) Integration Developer
4 4 (10.53%) Support Engineer
4 4 (10.53%) WebSphere Developer
5 3 (7.89%) Architect
5 3 (7.89%) Designer
5 3 (7.89%) E-Commerce Analyst
5 3 (7.89%) e-Learning Designer
5 3 (7.89%) e-Learning Developer
5 3 (7.89%) Instructional Designer
5 3 (7.89%) Payments Analyst
5 3 (7.89%) Service Analyst
5 3 (7.89%) Service Desk Analyst
6 2 (5.26%) CRM Trainer
6 2 (5.26%) Dynamics CRM Trainer
Libraries, Frameworks & Software Standards
1 5 (13.16%) .NET
1 5 (13.16%) IBM Integration Bus
1 5 (13.16%) XML
2 4 (10.53%) HTML
2 4 (10.53%) JSON
2 4 (10.53%) RESTful
2 4 (10.53%) WebSphere MQ
2 4 (10.53%) XSLT
3 1 (2.63%) REST
3 1 (2.63%) SOAP
Miscellaneous
1 6 (15.79%) Mobile App
2 5 (13.16%) DataPower
2 5 (13.16%) e-Learning
2 5 (13.16%) Video Editing
3 1 (2.63%) Data Centre
3 1 (2.63%) Management Information System
Operating Systems
1 1 (2.63%) Windows
Processes & Methodologies
1 13 (34.21%) Stakeholder Management
2 10 (26.32%) E-Commerce
3 7 (18.42%) Agile Software Development
4 6 (15.79%) Change Management
4 6 (15.79%) Data Migration
4 6 (15.79%) Migration
4 6 (15.79%) PRINCE2
5 5 (13.16%) DevOps
5 5 (13.16%) OO
6 4 (10.53%) API Development
6 4 (10.53%) Configuration Management
6 4 (10.53%) Continuous Integration
6 4 (10.53%) Open Source
6 4 (10.53%) Release Management
7 2 (5.26%) Analytics
7 2 (5.26%) BPR
7 2 (5.26%) ITIL
7 2 (5.26%) Project Management
7 2 (5.26%) Technical Architecture
8 1 (2.63%) SOA
Programming Languages
1 11 (28.95%) Java
2 7 (18.42%) PHP
3 5 (13.16%) JavaScript
4 1 (2.63%) C
4 1 (2.63%) PowerShell
4 1 (2.63%) SQL
Qualifications
1 6 (15.79%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (10.53%) SLA
2 1 (2.63%) Data Quality
System Software
1 1 (2.63%) Active Directory
Systems Management
1 5 (13.16%) WebSphere Cast Iron
Vendors
1 20 (52.63%) Microsoft
2 5 (13.16%) Dell
2 5 (13.16%) IBM
2 5 (13.16%) SAP
3 4 (10.53%) Salesforce.com
4 2 (5.26%) Sun
5 1 (2.63%) iManage