Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 67 49 65
Rank change year-on-year -18 +16 +7
Contract jobs citing CRM 35 45 38
As % of all contract IT jobs advertised in Hertfordshire 2.22% 3.22% 2.38%
As % of the Processes & Methodologies category 2.77% 4.18% 3.15%
Number of daily rates quoted 14 30 15
Hertfordshire median daily rate £350 £425 £350
Median daily rate % change year-on-year -17.65% +21.43% -24.73%
10th Percentile £133 £278 £164
90th Percentile £564 £600 £475
East of England median daily rate £408 £408 £425
% change year-on-year - -4.12% +6.25%
Number of hourly rates quoted 2 0 1
Hertfordshire median hourly rate £68.75 - £35.00
10th Percentile £25.63 - £32.50
90th Percentile £118.88 - £37.50
East of England median hourly rate £22.00 £36.00 £26.25
% change year-on-year -38.89% +37.14% -12.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1262 1076 1206
As % of all contract IT jobs advertised in Hertfordshire 79.87% 76.91% 75.61%
Number of daily rates quoted 624 625 605
Hertfordshire median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% +6.67%
10th Percentile £213 £224 £225
90th Percentile £575 £545 £570
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 67 58 96
Hertfordshire median hourly rate £19.00 £32.25 £21.00
Median hourly rate % change year-on-year -41.09% +53.57% +31.25%
10th Percentile £13.00 £10.35 £9.50
90th Percentile £46.80 £53.75 £43.13
East of England median hourly rate £31.50 £32.00 £23.75
% change year-on-year -1.56% +34.74% -1.53%

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Hertfordshire.

Contractor daily rate trend for CRM in Hertfordshire

CRM
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 22 November 2017.

Contractor daily rate histogram for CRM in Hertfordshire

CRM
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Hertfordshire.

Contractor hourly rate trend for CRM in Hertfordshire

CRM
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 22 November 2017.

Contractor hourly rate histogram for CRM in Hertfordshire

CRM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +9 12 £225 -47.06%
Watford -10 9 £525 +7.69% 7
Hemel Hempstead +3 3 £150 -64.91% 2
Hatfield - 3 £600 -
CRM
East of England

For the 6 months to 22 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for CRM.

1 12 (34.29%) Microsoft
2 11 (31.43%) Business Intelligence
3 10 (28.57%) Salesforce.com
3 10 (28.57%) Project Management
4 9 (25.71%) Stakeholder Management
4 9 (25.71%) SQL
4 9 (25.71%) .NET
4 9 (25.71%) Dynamics CRM
5 8 (22.86%) Validation
5 8 (22.86%) Analytical Skills
6 6 (17.14%) Data Analytics
6 6 (17.14%) Data Strategy
6 6 (17.14%) SQL Server
6 6 (17.14%) Data Warehouse
6 6 (17.14%) Billing
6 6 (17.14%) SQL Server Reporting Services
6 6 (17.14%) Continuous Improvement
6 6 (17.14%) Analytics
7 5 (14.29%) RESTful
7 5 (14.29%) JSON
7 5 (14.29%) Microsoft Office
7 5 (14.29%) XML
7 5 (14.29%) SAP
7 5 (14.29%) JavaScript
7 5 (14.29%) Finance
7 5 (14.29%) Internet
7 5 (14.29%) People Management
8 4 (11.43%) Payment Gateway
8 4 (11.43%) GDPR
8 4 (11.43%) C#

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.43%) SharePoint
2 2 (5.71%) WebSphere
Applications
1 5 (14.29%) Microsoft Office
2 4 (11.43%) Microsoft Excel
3 1 (2.86%) Spreadsheet
Business Applications
1 9 (25.71%) Dynamics CRM
2 4 (11.43%) Payment Gateway
3 2 (5.71%) SAP HCM
4 1 (2.86%) iTrent
4 1 (2.86%) Remedy ITSM
Cloud Services
1 2 (5.71%) Boomi
1 2 (5.71%) SuccessFactors
2 1 (2.86%) Dynamics 365
Communications & Networking
1 5 (14.29%) Internet
Database & Business Intelligence
1 6 (17.14%) Data Warehouse
1 6 (17.14%) SQL Server
1 6 (17.14%) SQL Server Reporting Services
2 4 (11.43%) SQL Server Integration Services
3 2 (5.71%) SQL Server Analysis Services
4 1 (2.86%) BusinessObjects
4 1 (2.86%) Crystal Reports
4 1 (2.86%) Enterprise Data Warehouse
4 1 (2.86%) OLAP
4 1 (2.86%) OLTP
4 1 (2.86%) RDBMS
4 1 (2.86%) Relational Database
4 1 (2.86%) SQL Server 2012
4 1 (2.86%) SQL Server 2016
Development Applications
1 3 (8.57%) Visual Studio
General
1 6 (17.14%) Billing
2 5 (14.29%) Finance
3 2 (5.71%) Banking
3 2 (5.71%) Telecoms
4 1 (2.86%) Financial Institution
4 1 (2.86%) Games
4 1 (2.86%) Legal
Job Titles
1 8 (22.86%) Developer
2 5 (14.29%) Project Manager
2 5 (14.29%) SQL Developer
3 4 (11.43%) Administrator
4 3 (8.57%) .NET Developer
4 3 (8.57%) .NET Team Leader
4 3 (8.57%) Analyst
4 3 (8.57%) Business Analyst
4 3 (8.57%) Coordinator
4 3 (8.57%) CRM Developer
4 3 (8.57%) Dynamics CRM Developer
4 3 (8.57%) Lead .NET Developer
4 3 (8.57%) Lead Developer
4 3 (8.57%) Project Coordinator
4 3 (8.57%) Team Leader
5 2 (5.71%) CRM Business Analyst
5 2 (5.71%) Data Administrator
5 2 (5.71%) Integration Developer
5 2 (5.71%) IT Systems Administrator
5 2 (5.71%) WebSphere Developer
Libraries, Frameworks & Software Standards
1 9 (25.71%) .NET
2 5 (14.29%) JSON
2 5 (14.29%) RESTful
2 5 (14.29%) XML
3 3 (8.57%) ASP.NET
3 3 (8.57%) CAML
3 3 (8.57%) CSS
3 3 (8.57%) HTML
3 3 (8.57%) jQuery
3 3 (8.57%) WCF
3 3 (8.57%) Web Services
3 3 (8.57%) XSL
4 2 (5.71%) IBM Integration Bus
4 2 (5.71%) WebSphere MQ
4 2 (5.71%) XSLT
5 1 (2.86%) MDX
Miscellaneous
1 8 (22.86%) Analytical Skills
2 2 (5.71%) Client/Server
2 2 (5.71%) DataPower
2 2 (5.71%) Management Information System
2 2 (5.71%) Mobile App
3 1 (2.86%) Taxonomies
3 1 (2.86%) Virtual Team
Operating Systems
1 2 (5.71%) Linux
1 2 (5.71%) Unix
Processes & Methodologies
1 11 (31.43%) Business Intelligence
2 10 (28.57%) Project Management
3 9 (25.71%) Stakeholder Management
4 8 (22.86%) Validation
5 6 (17.14%) Analytics
5 6 (17.14%) Continuous Improvement
5 6 (17.14%) Data Analytics
5 6 (17.14%) Data Strategy
6 5 (14.29%) People Management
7 4 (11.43%) Agile Software Development
8 3 (8.57%) Data Integration
8 3 (8.57%) ITIL
8 3 (8.57%) Migration
9 2 (5.71%) Continuous Integration
9 2 (5.71%) Data Protection
9 2 (5.71%) E-Commerce
9 2 (5.71%) ERP
9 2 (5.71%) OO
9 2 (5.71%) Release Management
9 2 (5.71%) User Acceptance Testing
Programming Languages
1 9 (25.71%) SQL
2 5 (14.29%) JavaScript
3 4 (11.43%) C#
3 4 (11.43%) Java
4 3 (8.57%) VB.NET
5 2 (5.71%) PHP
5 2 (5.71%) T-SQL
Qualifications
1 2 (5.71%) ITIL Certification
Quality Assurance & Compliance
1 4 (11.43%) GDPR
2 3 (8.57%) QA
3 1 (2.86%) Data Quality
Systems Management
1 2 (5.71%) WebSphere Cast Iron
Vendors
1 12 (34.29%) Microsoft
2 10 (28.57%) Salesforce.com
3 5 (14.29%) SAP
4 3 (8.57%) Sun
5 2 (5.71%) Dell
5 2 (5.71%) IBM
6 1 (2.86%) BMC
6 1 (2.86%) Infor
6 1 (2.86%) Oracle
6 1 (2.86%) PeopleSoft
6 1 (2.86%) RedGate
6 1 (2.86%) Remedy
6 1 (2.86%) Tableau