Period
to 18 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 March 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
18 Mar 2019
Same period 2018 Same period 2017
Rank 93 73 88
Rank change year-on-year -20 +15 -30
Permanent jobs citing CRM 96 192 143
As % of all permanent IT jobs advertised in Hertfordshire 2.96% 3.91% 3.16%
As % of the Processes & Methodologies category 3.40% 4.34% 3.49%
Number of salaries quoted 69 169 127
Hertfordshire median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% +5.56%
10th Percentile £29,000 £30,800 £26,250
90th Percentile £77,500 £62,500 £86,750
East of England median annual salary £52,500 £47,500 £45,050
% change year-on-year +10.53% +5.44% +3.56%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 2,820 4,429 4,097
As % of all permanent IT jobs advertised in Hertfordshire 86.82% 90.11% 90.62%
Number of salaries quoted 2,189 3,699 3,400
Hertfordshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £26,250 £27,450 £26,250
90th Percentile £75,000 £72,500 £72,500
East of England median annual salary £47,500 £50,000 £45,000
% change year-on-year -5.00% +11.11% -

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Hertfordshire.

Salary trend for CRM in Hertfordshire

CRM
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 18 March 2019.

Salary histogram for CRM in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 18 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -30 31 £65,000 +23.81% 2
St Albans +18 13 £52,500 +7.69% 1
Hemel Hempstead +10 10 £45,000 +7.14%
Welwyn Garden City +24 4 £45,000 +73.08% 1
Potters Bar 0 3 - -
Rickmansworth - 3 £75,000 - 3
Hitchin - 3 £75,000 - 5
Hatfield +19 2 £42,500 -5.56% 1
Stevenage -2 1 £47,500 +97.92%
CRM
East of England

For the 6 months to 18 March 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for CRM.

1 55 (57.29%) SQL Server
2 40 (41.67%) .NET
3 37 (38.54%) Dynamics CRM
4 34 (35.42%) Microsoft
5 33 (34.38%) Agile Software Development
6 29 (30.21%) Degree
7 28 (29.17%) Amazon AWS
7 28 (29.17%) JavaScript
8 27 (28.13%) Finance
9 26 (27.08%) HTML
9 26 (27.08%) SQL
10 25 (26.04%) C#
11 23 (23.96%) Problem-Solving
12 19 (19.79%) Analytical Skills
13 18 (18.75%) Linux
13 18 (18.75%) Salesforce.com
13 18 (18.75%) Project Management
14 17 (17.71%) XML
14 17 (17.71%) Dynamics 365
15 16 (16.67%) E-Commerce
15 16 (16.67%) User Experience
16 15 (15.63%) Data Structures
16 15 (15.63%) SaaS
16 15 (15.63%) Git (software)
17 14 (14.58%) SharePoint
17 14 (14.58%) Java
17 14 (14.58%) Red Hat
17 14 (14.58%) Microsoft Azure
17 14 (14.58%) Red Hat Enterprise Linux
17 14 (14.58%) Salesforce.com CRM

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (14.58%) SharePoint
2 1 (1.04%) IIS
2 1 (1.04%) MS Exchange
2 1 (1.04%) Tomcat
Applications
1 7 (7.29%) Microsoft Project
2 5 (5.21%) Microsoft PowerPoint
3 3 (3.13%) MS Visio
4 2 (2.08%) Microsoft Excel
5 1 (1.04%) Microsoft Office
Business Applications
1 37 (38.54%) Dynamics CRM
2 14 (14.58%) Salesforce.com CRM
3 5 (5.21%) Dynamics NAV
4 3 (3.13%) Payment Gateway
5 1 (1.04%) Adobe Campaign
5 1 (1.04%) Dynamics AX
5 1 (1.04%) JDE OneWorld
5 1 (1.04%) NetSuite
5 1 (1.04%) Postilion
5 1 (1.04%) SAP HR
Cloud Services
1 28 (29.17%) Amazon AWS
2 17 (17.71%) Dynamics 365
3 15 (15.63%) SaaS
4 14 (14.58%) Microsoft Azure
5 1 (1.04%) Cloud Computing
Communications & Networking
1 4 (4.17%) VoIP
2 3 (3.13%) Firewall
3 2 (2.08%) LAN
3 2 (2.08%) TCP/IP
3 2 (2.08%) VPN
3 2 (2.08%) WAN
4 1 (1.04%) ATM
4 1 (1.04%) BGP
4 1 (1.04%) DMZ
4 1 (1.04%) DNS
4 1 (1.04%) VLAN
4 1 (1.04%) Wireless
Database & Business Intelligence
1 55 (57.29%) SQL Server
2 5 (5.21%) Power BI
3 4 (4.17%) MySQL
3 4 (4.17%) SQL Server Integration Services
4 3 (3.13%) Relational Database
4 3 (3.13%) SQL Server 2008
5 2 (2.08%) SAP HANA
6 1 (1.04%) SQL Server Reporting Services
Development Applications
1 15 (15.63%) Git (software)
2 6 (6.25%) Team Foundation Server
3 3 (3.13%) Bitbucket
4 1 (1.04%) Ant
General
1 27 (28.13%) Finance
2 5 (5.21%) Retail
3 2 (2.08%) Telecoms
4 1 (1.04%) Back Office
4 1 (1.04%) Legal
4 1 (1.04%) Manufacturing
Job Titles
1 37 (38.54%) Developer
2 23 (23.96%) Analyst
3 19 (19.79%) .NET Developer
3 19 (19.79%) C# .NET Developer
3 19 (19.79%) C# Developer
4 15 (15.63%) Support Analyst
5 12 (12.50%) .NET Software Developer
5 12 (12.50%) C# Software Developer
5 12 (12.50%) Full Stack Developer
5 12 (12.50%) Software Developer
6 11 (11.46%) Applications Support
6 11 (11.46%) Applications Support Analyst
6 11 (11.46%) CRM Developer
7 7 (7.29%) Business Analyst
7 7 (7.29%) Technical Manager
8 6 (6.25%) Project Manager
9 5 (5.21%) Architect
9 5 (5.21%) CRM Manager
9 5 (5.21%) Solutions Architect
10 4 (4.17%) Applications Developer
Libraries, Frameworks & Software Standards
1 40 (41.67%) .NET
2 26 (27.08%) HTML
3 17 (17.71%) XML
4 12 (12.50%) Velocity
5 9 (9.38%) ASP.NET
6 7 (7.29%) jQuery
6 7 (7.29%) JSON
7 6 (6.25%) CSS
8 4 (4.17%) Apache Flex
8 4 (4.17%) EDI
8 4 (4.17%) WPF
9 3 (3.13%) REST
9 3 (3.13%) SOAP
10 2 (2.08%) CodeIgniter
10 2 (2.08%) HTML5
10 2 (2.08%) Twitter Bootstrap
11 1 (1.04%) Laravel
11 1 (1.04%) Web Services
Miscellaneous
1 19 (19.79%) Analytical Skills
2 16 (16.67%) User Experience
3 15 (15.63%) Data Structures
4 4 (4.17%) Mobile App
5 3 (3.13%) Driving Licence
5 3 (3.13%) Management Information System
6 2 (2.08%) FMCG
6 2 (2.08%) Private Cloud
6 2 (2.08%) Public Cloud
6 2 (2.08%) Self-Motivation
7 1 (1.04%) Client/Server
7 1 (1.04%) EPoS
7 1 (1.04%) Greenfield Project
7 1 (1.04%) PDA
Operating Systems
1 18 (18.75%) Linux
2 14 (14.58%) Red Hat Enterprise Linux
3 7 (7.29%) Windows
4 3 (3.13%) Windows Server
5 2 (2.08%) Windows Server 2012
6 1 (1.04%) Windows 10
6 1 (1.04%) Windows 7
Processes & Methodologies
1 33 (34.38%) Agile Software Development
2 23 (23.96%) Problem-Solving
3 18 (18.75%) Project Management
4 16 (16.67%) E-Commerce
5 13 (13.54%) Business Analysis
5 13 (13.54%) Computer Science
6 12 (12.50%) BDD
6 12 (12.50%) Continuous Delivery
6 12 (12.50%) Continuous Integration
6 12 (12.50%) TDD
7 10 (10.42%) Decision-Making
7 10 (10.42%) ERP
7 10 (10.42%) Process Improvement
8 9 (9.38%) Business Intelligence
8 9 (9.38%) Migration
8 9 (9.38%) Process Management
9 8 (8.33%) Customer Requirements
10 7 (7.29%) PRINCE2
11 6 (6.25%) MVC
11 6 (6.25%) Workflow
Programming Languages
1 28 (29.17%) JavaScript
2 26 (27.08%) SQL
3 25 (26.04%) C#
4 14 (14.58%) Java
5 8 (8.33%) PHP
6 4 (4.17%) C++
6 4 (4.17%) Pascal
6 4 (4.17%) T-SQL
6 4 (4.17%) VB
6 4 (4.17%) VBScript
7 1 (1.04%) PowerShell
Qualifications
1 29 (30.21%) Degree
2 13 (13.54%) Computer Science Degree
3 6 (6.25%) ISEB
4 4 (4.17%) PRINCE2 Certification
4 4 (4.17%) PRINCE2 Practitioner
5 2 (2.08%) Master's Degree
5 2 (2.08%) SC Cleared
5 2 (2.08%) Security Cleared
6 1 (1.04%) CCNA
6 1 (1.04%) CCNP
6 1 (1.04%) Cisco Certification
6 1 (1.04%) TOGAF Certification
Quality Assurance & Compliance
1 1 (1.04%) Data Quality
1 1 (1.04%) GDPR
1 1 (1.04%) PA-DSS
1 1 (1.04%) PCI DSS
1 1 (1.04%) PMO
1 1 (1.04%) SLA
System Software
1 14 (14.58%) Docker
2 4 (4.17%) Active Directory
3 1 (1.04%) VMware Infrastructure
Systems Management
1 1 (1.04%) Backup Exec
Vendors
1 34 (35.42%) Microsoft
2 18 (18.75%) Salesforce.com
3 14 (14.58%) Red Hat
4 4 (4.17%) VMware
5 3 (3.13%) SAP
5 3 (3.13%) Tableau
6 2 (2.08%) Mitel
6 2 (2.08%) Veeam
7 1 (1.04%) Adaptive Insights
7 1 (1.04%) Adobe
7 1 (1.04%) Cisco
7 1 (1.04%) JD Edwards
7 1 (1.04%) Oracle
7 1 (1.04%) Symantec