Period
to 23 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 66 93 65
Rank change year-on-year +27 -28 +19
Permanent jobs citing CRM 199 132 197
As % of all permanent IT jobs advertised in Hertfordshire 4.08% 2.89% 3.85%
As % of the Processes & Methodologies category 4.76% 3.26% 4.46%
Number of salaries quoted 174 122 162
Hertfordshire median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -10.00%
10th Percentile £32,000 £25,000 £22,750
90th Percentile £62,500 £84,500 £71,125
East of England median annual salary £50,000 £47,500 £42,750
% change year-on-year +5.26% +11.11% -10.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 4,177 4,054 4,418
As % of all permanent IT jobs advertised in Hertfordshire 85.61% 88.79% 86.29%
Number of salaries quoted 3,525 3,344 3,555
Hertfordshire median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -5.26%
10th Percentile £27,850 £27,500 £27,200
90th Percentile £71,250 £72,500 £70,850
East of England median annual salary £50,000 £45,344 £45,000
% change year-on-year +10.27% +0.76% +1.12%

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Hertfordshire.

Salary trend for CRM in Hertfordshire

CRM
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 23 February 2018.

Salary histogram for CRM in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +22 70 £52,500 - 2
Hemel Hempstead +1 23 £46,000 -34.29% 11
St Albans +19 20 £47,500 -40.63% 1
Borehamwood +15 15 £36,500 -8.75%
Harpenden +20 7 - - 1
Potters Bar +3 7 £45,000 +12.50%
Hatfield -16 6 £45,000 +28.57% 1
Letchworth +10 5 £24,000 -40.00% 1
Tring - 4 £62,500 -
Berkhamsted - 3 - -
Stevenage -1 2 £37,000 +64.44% 1
Hitchin - 1 £37,500 -
CRM
East of England

For the 6 months to 23 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for CRM.

1 83 (41.71%) .NET
2 76 (38.19%) C#
3 66 (33.17%) ASP.NET
4 55 (27.64%) HTML
5 54 (27.14%) CSS
6 52 (26.13%) JavaScript
7 48 (24.12%) Agile Software Development
8 47 (23.62%) Dynamics CRM
8 47 (23.62%) Microsoft
9 44 (22.11%) Finance
10 41 (20.60%) SQL
11 40 (20.10%) TDD
12 39 (19.60%) SQL Server
13 38 (19.10%) Scrum
14 37 (18.59%) Marketing
14 37 (18.59%) ERP
15 36 (18.09%) Windows
16 35 (17.59%) Java
17 33 (16.58%) Windows Server
18 30 (15.08%) Amazon AWS
18 30 (15.08%) MVC
19 29 (14.57%) .NET Framework
19 29 (14.57%) PHP
19 29 (14.57%) OO
20 27 (13.57%) XML
20 27 (13.57%) Citrix
21 26 (13.07%) Web Services
21 26 (13.07%) Unix
21 26 (13.07%) Degree
21 26 (13.07%) Retail

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (10.05%) Confluence
2 12 (6.03%) CMS
2 12 (6.03%) JBoss
2 12 (6.03%) Tomcat
3 5 (2.51%) OpenEdge
3 5 (2.51%) SharePoint
4 4 (2.01%) NetWeaver
5 3 (1.51%) MS Exchange
6 2 (1.01%) DNN
6 2 (1.01%) IIS
7 1 (0.50%) Exchange Server 2010
7 1 (0.50%) Exchange Server 2013
Applications
1 13 (6.53%) Microsoft Office
2 2 (1.01%) Microsoft Project
3 1 (0.50%) Acrobat
3 1 (0.50%) AutoCAD
3 1 (0.50%) Microsoft Excel
3 1 (0.50%) MS Visio
3 1 (0.50%) SOLIDWORKS
Business Applications
1 47 (23.62%) Dynamics CRM
2 12 (6.03%) Oracle EBS
3 9 (4.52%) NetSuite
4 7 (3.52%) Payment Gateway
5 6 (3.02%) SAP CRM
6 3 (1.51%) SAP Hybris
7 2 (1.01%) Aareon QL
7 2 (1.01%) Academy Housing
7 2 (1.01%) BASE24
7 2 (1.01%) Kypera Housing
7 2 (1.01%) MIS ActiveH
7 2 (1.01%) Northgate Housing
7 2 (1.01%) OPENHousing
7 2 (1.01%) Orchard Housing
7 2 (1.01%) Postilion
7 2 (1.01%) Salesforce.com CRM
8 1 (0.50%) Oracle ERP
8 1 (0.50%) Sage 200
8 1 (0.50%) SAP HCM
Cloud Services
1 30 (15.08%) Amazon AWS
2 20 (10.05%) Microsoft Azure
2 20 (10.05%) SaaS
3 10 (5.03%) AWS Lambda
3 10 (5.03%) Serverless
4 7 (3.52%) Dynamics 365
5 3 (1.51%) IaaS
5 3 (1.51%) Office 365
5 3 (1.51%) PaaS
Communications & Networking
1 23 (11.56%) VPN
2 5 (2.51%) Firewall
2 5 (2.51%) VoIP
3 4 (2.01%) SAN
3 4 (2.01%) SMS
4 3 (1.51%) CTI
5 2 (1.01%) LAN
5 2 (1.01%) PBX
6 1 (0.50%) DHCP
6 1 (0.50%) DNS
6 1 (0.50%) Internet
6 1 (0.50%) Intranet
6 1 (0.50%) TCP/IP
6 1 (0.50%) WAN
6 1 (0.50%) Wireless
Database & Business Intelligence
1 39 (19.60%) SQL Server
2 19 (9.55%) MySQL
3 17 (8.54%) SQL Server Reporting Services
4 15 (7.54%) SQL Server Integration Services
5 6 (3.02%) SAP HANA
6 4 (2.01%) DB2
7 3 (1.51%) Relational Database
8 2 (1.01%) BusinessObjects
8 2 (1.01%) Crystal Reports
8 2 (1.01%) Data Mining
8 2 (1.01%) Data Warehouse
8 2 (1.01%) SAP BW
8 2 (1.01%) SQL Server 2008
8 2 (1.01%) SQL Server 2012
8 2 (1.01%) SQL Server Analysis Services
9 1 (0.50%) Oracle Reports
Development Applications
1 20 (10.05%) JIRA
2 12 (6.03%) Oracle Forms
2 12 (6.03%) Visual Studio
3 9 (4.52%) Git (software)
General
1 44 (22.11%) Finance
2 37 (18.59%) Marketing
3 26 (13.07%) Retail
4 15 (7.54%) Advertising
5 13 (6.53%) Manufacturing
6 9 (4.52%) Billing
7 7 (3.52%) Telecoms
8 3 (1.51%) Banking
8 3 (1.51%) Legal
9 2 (1.01%) Local Government
10 1 (0.50%) Electronics
10 1 (0.50%) German Language
Job Titles
1 113 (56.78%) Developer
2 52 (26.13%) CRM Developer
3 33 (16.58%) .NET Developer
4 21 (10.55%) Analyst
5 20 (10.05%) Senior .NET Developer
5 20 (10.05%) Senior Developer
6 18 (9.05%) Systems Developer
7 16 (8.04%) Java Developer
7 16 (8.04%) Support Analyst
8 15 (7.54%) Applications Developer
9 14 (7.04%) C# .NET Developer
9 14 (7.04%) C# Developer
9 14 (7.04%) Software Analyst
9 14 (7.04%) Software Support Analyst
10 13 (6.53%) Dynamics CRM Developer
11 12 (6.03%) Development Analyst
11 12 (6.03%) Development Support Analyst
11 12 (6.03%) Senior Development Analyst
11 12 (6.03%) Senior Support Analyst
11 12 (6.03%) Software Development Analyst
Libraries, Frameworks & Software Standards
1 83 (41.71%) .NET
2 66 (33.17%) ASP.NET
3 55 (27.64%) HTML
4 54 (27.14%) CSS
5 29 (14.57%) .NET Framework
6 27 (13.57%) XML
7 26 (13.07%) Web Services
8 22 (11.06%) EDI
8 22 (11.06%) JSON
9 21 (10.55%) AngularJS
10 19 (9.55%) ASP.NET MVC
11 15 (7.54%) jQuery
12 14 (7.04%) JavaBeans
13 13 (6.53%) Hibernate
13 13 (6.53%) Spring
14 12 (6.03%) J2EE
14 12 (6.03%) JBoss Seam
14 12 (6.03%) Struts
14 12 (6.03%) XHTML
14 12 (6.03%) XSLT
Miscellaneous
1 10 (5.03%) Algorithms
1 10 (5.03%) Computer Science
1 10 (5.03%) User Experience
2 6 (3.02%) Management Information System
3 3 (1.51%) Enterprise Software
3 3 (1.51%) LIMS
3 3 (1.51%) PlayStation
4 2 (1.01%) Analytical Skills
4 2 (1.01%) Client/Server
4 2 (1.01%) Data Structures
5 1 (0.50%) Blackberry
5 1 (0.50%) CCTV
5 1 (0.50%) EPoS
Operating Systems
1 36 (18.09%) Windows
2 33 (16.58%) Windows Server
3 26 (13.07%) Unix
4 24 (12.06%) Linux
5 13 (6.53%) Apple iOS
6 6 (3.02%) Windows 7
7 5 (2.51%) Windows 10
8 4 (2.01%) AIX
8 4 (2.01%) Windows Server 2012
9 2 (1.01%) Windows Server 2008
10 1 (0.50%) Android
10 1 (0.50%) Mac OS
10 1 (0.50%) Windows 8
Processes & Methodologies
1 48 (24.12%) Agile Software Development
2 40 (20.10%) TDD
3 38 (19.10%) Scrum
4 37 (18.59%) ERP
5 30 (15.08%) MVC
6 29 (14.57%) OO
7 24 (12.06%) Business Intelligence
7 24 (12.06%) Customer Requirements
8 23 (11.56%) Analytics
8 23 (11.56%) Test Automation
9 22 (11.06%) Open Source
10 21 (10.55%) Web Development
11 17 (8.54%) OOP
12 14 (7.04%) E-Commerce
13 13 (6.53%) DevOps
14 12 (6.03%) ITIL
14 12 (6.03%) Multithreading
14 12 (6.03%) Regression Testing
14 12 (6.03%) Stress Testing
15 10 (5.03%) OOD
Programming Languages
1 76 (38.19%) C#
2 52 (26.13%) JavaScript
3 41 (20.60%) SQL
4 35 (17.59%) Java
5 29 (14.57%) PHP
6 22 (11.06%) VB.NET
7 21 (10.55%) VBA
8 10 (5.03%) Apple Swift
9 2 (1.01%) ABAP
10 1 (0.50%) C
10 1 (0.50%) C++
10 1 (0.50%) T-SQL
10 1 (0.50%) VB
Qualifications
1 26 (13.07%) Degree
2 8 (4.02%) Computer Science Degree
3 2 (1.01%) Microsoft Certification
4 1 (0.50%) A+ Certification
4 1 (0.50%) ITIL Certification
4 1 (0.50%) MCITP
4 1 (0.50%) MCP
4 1 (0.50%) MCSE
Quality Assurance & Compliance
1 1 (0.50%) HIPAA
1 1 (0.50%) ISO/IEC 27001
1 1 (0.50%) PCI DSS
1 1 (0.50%) SLA
System Software
1 13 (6.53%) Active Directory
2 5 (2.51%) VMware Infrastructure
3 4 (2.01%) Hyper-V
4 1 (0.50%) Virtual Servers
4 1 (0.50%) Xen
Systems Management
1 10 (5.03%) Single Sign-On
2 3 (1.51%) WSUS
3 1 (0.50%) Symantec Endpoint Protection
3 1 (0.50%) Symantec Enterprise Vault
Vendors
1 47 (23.62%) Microsoft
2 27 (13.57%) Citrix
3 24 (12.06%) Oracle
4 19 (9.55%) VMware
5 18 (9.05%) Veeam
6 17 (8.54%) SAP
7 9 (4.52%) JD Edwards
8 7 (3.52%) SOTI
9 6 (3.02%) HP
9 6 (3.02%) Infor
9 6 (3.02%) JDA
9 6 (3.02%) Juniper
9 6 (3.02%) Salesforce.com
10 4 (2.01%) Cisco
10 4 (2.01%) IBM
10 4 (2.01%) NetApp
10 4 (2.01%) Progress
11 3 (1.51%) hybris
11 3 (1.51%) IFS
12 2 (1.01%) Castleton