Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 82 83 134
Rank change year-on-year +1 +51 -70
Permanent jobs citing CRM 160 150 117
As % of all permanent IT jobs advertised in Hertfordshire 3.67% 3.36% 2.17%
As % of the Processes & Methodologies category 4.34% 3.82% 2.48%
Number of salaries quoted 126 143 97
Hertfordshire median annual salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26% -5.00%
10th Percentile £25,375 £28,750 £27,600
90th Percentile £62,500 £72,500 £68,750
East of England median annual salary £42,500 £46,000 £43,000
% change year-on-year -7.61% +6.98% -7.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3690 3924 4721
As % of all permanent IT jobs advertised in Hertfordshire 84.61% 87.79% 87.49%
Number of salaries quoted 3111 3241 3834
Hertfordshire median annual salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26% +2.43%
10th Percentile £28,500 £27,500 £26,750
90th Percentile £71,250 £72,500 £71,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Hertfordshire.

Salary trend for CRM in Hertfordshire

CRM
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 18 November 2017.

Salary histogram for CRM in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -22 45 £51,750 +6.15% 6
Borehamwood +6 25 £36,500 +0.69%
Hemel Hempstead +9 16 £42,000 -16.00% 1
Letchworth +8 7 £37,500 +11.11%
Hatfield +8 7 £45,000 -25.00%
St Albans +1 5 £47,500 -24.00%
Harpenden +16 4 - -
Welwyn Garden City -2 3 £25,750 -39.41%
Berkhamsted - 3 - -
Broxbourne - 3 £45,000 -
Potters Bar - 3 £45,000 -
Stevenage +2 2 £36,250 +61.11%
Tring - 2 £62,500 -
Radlett - 1 £25,000 -
Hitchin - 1 £37,500 -
CRM
East of England

For the 6 months to 18 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for CRM.

1 51 (31.88%) SQL Server
2 45 (28.13%) HTML
3 42 (26.25%) .NET
3 42 (26.25%) CSS
4 38 (23.75%) Oracle
4 38 (23.75%) Microsoft
5 37 (23.13%) C#
5 37 (23.13%) Retail
6 32 (20.00%) Java
6 32 (20.00%) Web Services
6 32 (20.00%) OO
7 31 (19.38%) ASP.NET
8 30 (18.75%) Windows
8 30 (18.75%) Test Automation
9 29 (18.13%) Manufacturing
10 28 (17.50%) JavaScript
11 27 (16.88%) Finance
11 27 (16.88%) Dynamics CRM
11 27 (16.88%) JSON
11 27 (16.88%) Amazon AWS
12 26 (16.25%) Windows Server
12 26 (16.25%) SQL
12 26 (16.25%) XML
13 25 (15.63%) MySQL
13 25 (15.63%) Spring
13 25 (15.63%) Hibernate
13 25 (15.63%) Microsoft Azure
14 24 (15.00%) Agile Software Development
15 23 (14.38%) DevOps
16 22 (13.75%) Oracle EBS

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (13.75%) JBoss
1 22 (13.75%) Tomcat
2 8 (5.00%) MS Exchange
3 7 (4.38%) CMS
4 5 (3.13%) Confluence
5 4 (2.50%) Exchange Server 2010
5 4 (2.50%) Exchange Server 2013
5 4 (2.50%) IIS
5 4 (2.50%) NetWeaver
5 4 (2.50%) SharePoint
6 3 (1.88%) OpenEdge
6 3 (1.88%) Skype for Business
7 1 (0.63%) DNN
7 1 (0.63%) SugarCRM
Applications
1 17 (10.63%) Microsoft Office
2 10 (6.25%) Microsoft Excel
3 4 (2.50%) Spreadsheet
4 3 (1.88%) SOLIDWORKS
5 2 (1.25%) Microsoft PowerPoint
6 1 (0.63%) AutoCAD
6 1 (0.63%) Microsoft Project
Business Applications
1 27 (16.88%) Dynamics CRM
2 22 (13.75%) Oracle EBS
3 10 (6.25%) SAP CRM
4 6 (3.75%) NetSuite
5 5 (3.13%) FastStats
5 5 (3.13%) Salesforce.com CRM
6 4 (2.50%) Oracle CRM
7 3 (1.88%) Dynamics NAV
7 3 (1.88%) Payment Gateway
7 3 (1.88%) Sage 200
8 1 (0.63%) JDE OneWorld
8 1 (0.63%) SAP Business One
Cloud Services
1 27 (16.88%) Amazon AWS
2 25 (15.63%) Microsoft Azure
3 15 (9.38%) SaaS
4 5 (3.13%) AWS Lambda
4 5 (3.13%) Serverless
5 3 (1.88%) Office 365
6 2 (1.25%) Responsys
Communications & Networking
1 8 (5.00%) Firewall
2 6 (3.75%) VPN
3 4 (2.50%) VoIP
4 3 (1.88%) CTI
4 3 (1.88%) Skype
5 2 (1.25%) DHCP
5 2 (1.25%) DNS
5 2 (1.25%) Internet
5 2 (1.25%) LAN
6 1 (0.63%) Intranet
6 1 (0.63%) PBX
6 1 (0.63%) TCP/IP
6 1 (0.63%) WAN
6 1 (0.63%) Wireless
Database & Business Intelligence
1 51 (31.88%) SQL Server
2 25 (15.63%) MySQL
3 14 (8.75%) SQL Server Integration Services
4 10 (6.25%) SQL Server Reporting Services
5 6 (3.75%) Relational Database
5 6 (3.75%) SAP HANA
6 5 (3.13%) SQL Server 2008
6 5 (3.13%) SQL Server 2012
6 5 (3.13%) SQL Server Analysis Services
7 4 (2.50%) BusinessObjects Business Intelligence
7 4 (2.50%) DB2
7 4 (2.50%) RDBMS
8 3 (1.88%) DTS
8 3 (1.88%) OLAP
9 2 (1.25%) Data Mining
9 2 (1.25%) MS Access
9 2 (1.25%) SAP BW
Development Applications
1 22 (13.75%) Oracle Forms
2 8 (5.00%) Visual Studio
3 5 (3.13%) JIRA
4 1 (0.63%) Git (software)
General
1 37 (23.13%) Retail
2 29 (18.13%) Manufacturing
3 27 (16.88%) Finance
4 21 (13.13%) Marketing
5 10 (6.25%) Advertising
6 5 (3.13%) Billing
7 4 (2.50%) Telecoms
8 3 (1.88%) Legal
9 1 (0.63%) Electronics
9 1 (0.63%) Local Government
9 1 (0.63%) Pharmaceutical
9 1 (0.63%) Spanish Language
Job Titles
1 59 (36.88%) Developer
2 34 (21.25%) Analyst
3 27 (16.88%) Support Analyst
4 22 (13.75%) CRM Developer
4 22 (13.75%) Development Analyst
4 22 (13.75%) Development Support Analyst
4 22 (13.75%) Senior Analyst
4 22 (13.75%) Senior Development Analyst
4 22 (13.75%) Senior Support Analyst
4 22 (13.75%) Software Analyst
4 22 (13.75%) Software Development Analyst
4 22 (13.75%) Software Support Analyst
5 15 (9.38%) .NET Developer
6 12 (7.50%) Architect
7 11 (6.88%) Project Manager
7 11 (6.88%) Solutions Architect
8 9 (5.63%) IT Technician
9 8 (5.00%) Applications Developer
9 8 (5.00%) C# Developer
9 8 (5.00%) Dynamics CRM Developer
Libraries, Frameworks & Software Standards
1 45 (28.13%) HTML
2 42 (26.25%) .NET
2 42 (26.25%) CSS
3 32 (20.00%) Web Services
4 31 (19.38%) ASP.NET
5 27 (16.88%) JSON
6 26 (16.25%) XML
7 25 (15.63%) Hibernate
7 25 (15.63%) Spring
8 22 (13.75%) J2EE
8 22 (13.75%) JBoss Seam
8 22 (13.75%) Struts
8 22 (13.75%) XHTML
8 22 (13.75%) XSLT
9 13 (8.13%) .NET Framework
10 11 (6.88%) ASP.NET MVC
10 11 (6.88%) jQuery
11 9 (5.63%) AngularJS
12 6 (3.75%) REST
13 5 (3.13%) Core Data
Miscellaneous
1 7 (4.38%) Management Information System
2 5 (3.13%) Algorithms
2 5 (3.13%) Analytical Skills
2 5 (3.13%) User Experience
3 3 (1.88%) Computer Science
3 3 (1.88%) Driving Licence
3 3 (1.88%) LIMS
3 3 (1.88%) PlayStation
4 2 (1.25%) CCTV
4 2 (1.25%) Data Structures
4 2 (1.25%) EPoS
4 2 (1.25%) iPhone
4 2 (1.25%) Virtual Team
5 1 (0.63%) Blackberry
5 1 (0.63%) Pharmacovigilance
Operating Systems
1 30 (18.75%) Windows
2 26 (16.25%) Windows Server
3 11 (6.88%) Unix
3 11 (6.88%) Windows 7
4 10 (6.25%) Linux
4 10 (6.25%) Windows 10
5 7 (4.38%) Windows Server 2008
6 6 (3.75%) Apple iOS
6 6 (3.75%) Windows Server 2012
7 4 (2.50%) AIX
7 4 (2.50%) Windows 8
8 1 (0.63%) Android
8 1 (0.63%) Mac OS
Processes & Methodologies
1 32 (20.00%) OO
2 30 (18.75%) Test Automation
3 24 (15.00%) Agile Software Development
4 23 (14.38%) DevOps
5 22 (13.75%) Multithreading
5 22 (13.75%) Regression Testing
5 22 (13.75%) Stress Testing
6 20 (12.50%) ERP
7 18 (11.25%) Business Intelligence
7 18 (11.25%) Stakeholder Management
8 17 (10.63%) MVC
8 17 (10.63%) Scrum
9 15 (9.38%) Logistics
9 15 (9.38%) Project Management
10 12 (7.50%) SDLC
11 11 (6.88%) PRINCE2
11 11 (6.88%) TDD
12 10 (6.25%) Continuous Improvement
13 9 (5.63%) ITIL
13 9 (5.63%) OOP
Programming Languages
1 37 (23.13%) C#
2 32 (20.00%) Java
3 28 (17.50%) JavaScript
4 26 (16.25%) SQL
5 10 (6.25%) PHP
5 10 (6.25%) T-SQL
6 7 (4.38%) VB.NET
7 5 (3.13%) Apple Swift
7 5 (3.13%) VBA
8 4 (2.50%) C++
9 3 (1.88%) C
9 3 (1.88%) VB
10 2 (1.25%) ABAP
11 1 (0.63%) Perl
11 1 (0.63%) Python
11 1 (0.63%) Ruby
Qualifications
1 20 (12.50%) Degree
2 4 (2.50%) A+ Certification
2 4 (2.50%) ITIL Certification
2 4 (2.50%) MCP
3 2 (1.25%) Master's Degree
3 2 (1.25%) Microsoft Certification
3 2 (1.25%) Oracle Certification
3 2 (1.25%) PRINCE2 Practitioner
4 1 (0.63%) Computer Science Degree
4 1 (0.63%) MCITP
4 1 (0.63%) MCSE
4 1 (0.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (2.50%) Data Quality
2 2 (1.25%) QA
2 2 (1.25%) SLA
3 1 (0.63%) HIPAA
3 1 (0.63%) ISO/IEC 27001
3 1 (0.63%) PCI DSS
System Software
1 14 (8.75%) Active Directory
2 6 (3.75%) Hyper-V
3 4 (2.50%) VMware Infrastructure
4 1 (0.63%) Xen
Systems Management
1 3 (1.88%) Symantec Endpoint Protection
1 3 (1.88%) Symantec Enterprise Vault
1 3 (1.88%) WSUS
Vendors
1 38 (23.75%) Microsoft
1 38 (23.75%) Oracle
2 20 (12.50%) SAP
3 9 (5.63%) Salesforce.com
4 6 (3.75%) Citrix
4 6 (3.75%) Infor
4 6 (3.75%) Siebel
4 6 (3.75%) VMware
5 5 (3.13%) JD Edwards
5 5 (3.13%) JDA
5 5 (3.13%) Veeam
6 4 (2.50%) Sage
6 4 (2.50%) SOTI
7 3 (1.88%) Dell
7 3 (1.88%) IFS
7 3 (1.88%) RedGate
7 3 (1.88%) SonicWALL
7 3 (1.88%) Symantec
8 2 (1.25%) Progress
9 1 (0.63%) HP