Period
to 16 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 87 84 57
Rank change year-on-year -3 -27 +60
Permanent jobs citing CRM 135 150 217
As % of all permanent IT jobs advertised in Hertfordshire 3.15% 3.60% 4.72%
As % of the Processes & Methodologies category 3.49% 4.01% 5.31%
Number of salaries quoted 106 113 186
Hertfordshire median annual salary £52,500 £45,000 £50,000
Median salary % change year-on-year +16.67% -10.00% +5.26%
10th Percentile £25,250 £22,500 £30,125
90th Percentile £67,500 £72,750 £74,375
East of England median annual salary £45,000 £40,000 £50,000
% change year-on-year +12.50% -20.00% +11.11%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,864 3,739 4,085
As % of all permanent IT jobs advertised in Hertfordshire 90.07% 89.79% 88.90%
Number of salaries quoted 3,017 3,149 3,335
Hertfordshire median annual salary £50,000 £47,000 £47,500
Median salary % change year-on-year +6.38% -1.05% +5.56%
10th Percentile £27,500 £27,500 £27,500
90th Percentile £73,750 £71,250 £70,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Hertfordshire.

Salary trend for CRM in Hertfordshire

CRM
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 16 August 2018.

Salary histogram for CRM in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans - 31 £52,500 - 1
Watford -12 27 £52,500 +5.00% 2
Hemel Hempstead +14 22 £42,000 -37.78% 2
Radlett +3 8 £60,000 +26.32%
Stevenage -8 5 £24,500 +8.89% 4
Hatfield -22 3 £60,000 +41.18%
Letchworth +18 2 £24,000 -36.00%
Welwyn Garden City -38 1 £26,000 +1.96%
Rickmansworth - 1 £60,000 - 1
CRM
East of England

For the 6 months to 16 August 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for CRM.

1 61 (45.19%) C#
1 61 (45.19%) .NET
2 52 (38.52%) Microsoft
3 51 (37.78%) SQL Server
4 50 (37.04%) SQL
5 46 (34.07%) Degree
6 38 (28.15%) Dynamics CRM
7 36 (26.67%) Agile Software Development
7 36 (26.67%) Amazon AWS
8 35 (25.93%) ASP.NET
9 34 (25.19%) TDD
10 31 (22.96%) Finance
11 29 (21.48%) Microsoft Azure
12 28 (20.74%) Computer Science
13 26 (19.26%) BDD
13 26 (19.26%) User Experience
13 26 (19.26%) Computer Science Degree
14 24 (17.78%) Git (software)
14 24 (17.78%) Continuous Delivery
14 24 (17.78%) Velocity
14 24 (17.78%) Continuous Integration
14 24 (17.78%) JavaScript
15 21 (15.56%) HTML
16 20 (14.81%) E-Commerce
17 19 (14.07%) Salesforce.com
17 19 (14.07%) Linux
18 18 (13.33%) Marketing
19 17 (12.59%) Business Analysis
19 17 (12.59%) Windows
19 17 (12.59%) Java

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.93%) Confluence
2 5 (3.70%) SharePoint
3 1 (0.74%) Oracle Workflow
Applications
1 6 (4.44%) Microsoft Excel
2 4 (2.96%) Microsoft PowerPoint
2 4 (2.96%) Microsoft Project
2 4 (2.96%) Spreadsheet
Business Applications
1 38 (28.15%) Dynamics CRM
2 14 (10.37%) Salesforce.com CRM
3 4 (2.96%) SAP GRC
4 3 (2.22%) Dynamics NAV
4 3 (2.22%) SAP ERP
4 3 (2.22%) SAP S/4HANA
5 2 (1.48%) Dynamics AX
5 2 (1.48%) NetSuite
6 1 (0.74%) Adobe Campaign
6 1 (0.74%) FastStats
6 1 (0.74%) Oracle BPM
6 1 (0.74%) Oracle EBS
6 1 (0.74%) Sage 200
6 1 (0.74%) Sage CRM
Cloud Services
1 36 (26.67%) Amazon AWS
2 29 (21.48%) Microsoft Azure
3 16 (11.85%) SaaS
4 12 (8.89%) Dynamics 365
5 4 (2.96%) IaaS
5 4 (2.96%) PaaS
6 1 (0.74%) Responsys
Communications & Networking
1 8 (5.93%) VPN
2 5 (3.70%) LAN
2 5 (3.70%) TCP/IP
3 3 (2.22%) Cisco ASA
3 3 (2.22%) Firewall
3 3 (2.22%) SNMP
4 2 (1.48%) PBX
4 2 (1.48%) SMS
Database & Business Intelligence
1 51 (37.78%) SQL Server
2 9 (6.67%) SQL Server 2008
3 7 (5.19%) SQL Server Reporting Services
4 6 (4.44%) SQL Server Integration Services
5 4 (2.96%) SAP HANA
6 2 (1.48%) Relational Database
7 1 (0.74%) BusinessObjects
7 1 (0.74%) Crystal Reports
7 1 (0.74%) Data Mining
7 1 (0.74%) Data Warehouse
7 1 (0.74%) MS Access
7 1 (0.74%) Oracle Reports
Development Applications
1 24 (17.78%) Git (software)
2 8 (5.93%) JIRA
3 4 (2.96%) Team Foundation Server
4 1 (0.74%) JDeveloper
General
1 31 (22.96%) Finance
2 18 (13.33%) Marketing
3 7 (5.19%) Retail
4 6 (4.44%) Billing
4 6 (4.44%) Manufacturing
5 5 (3.70%) Advertising
5 5 (3.70%) Electronics
6 4 (2.96%) Legal
6 4 (2.96%) Telecoms
7 3 (2.22%) French Language
7 3 (2.22%) German Language
8 2 (1.48%) Spanish Language
9 1 (0.74%) Italian Language
Job Titles
1 60 (44.44%) Developer
2 35 (25.93%) .NET Developer
3 31 (22.96%) Analyst
4 26 (19.26%) Software Developer
5 25 (18.52%) CRM Developer
6 24 (17.78%) .NET Software Developer
6 24 (17.78%) C# .NET Developer
6 24 (17.78%) C# Developer
6 24 (17.78%) C# Software Developer
7 23 (17.04%) Full Stack Developer
8 18 (13.33%) Business Analyst
8 18 (13.33%) Project Manager
9 12 (8.89%) Support Analyst
10 10 (7.41%) Business Manager
10 10 (7.41%) Business Project Manager
10 10 (7.41%) Project Analyst
11 8 (5.93%) Consultant
12 7 (5.19%) Applications Support
12 7 (5.19%) Applications Support Analyst
12 7 (5.19%) Systems Developer
Libraries, Frameworks & Software Standards
1 61 (45.19%) .NET
2 35 (25.93%) ASP.NET
3 24 (17.78%) Velocity
4 21 (15.56%) HTML
5 16 (11.85%) XML
6 10 (7.41%) CSS
6 10 (7.41%) EDI
7 8 (5.93%) AngularJS
7 8 (5.93%) JavaBeans
7 8 (5.93%) jQuery
8 6 (4.44%) .NET Framework
8 6 (4.44%) ASP.NET MVC
9 5 (3.70%) COM
10 4 (2.96%) ADO.NET
10 4 (2.96%) JSON
10 4 (2.96%) REST
10 4 (2.96%) WCF
10 4 (2.96%) Web Services
11 1 (0.74%) LINQ
11 1 (0.74%) Middleware
Miscellaneous
1 28 (20.74%) Computer Science
2 26 (19.26%) User Experience
3 13 (9.63%) Analytical Skills
4 7 (5.19%) Data Structures
5 5 (3.70%) Driving Licence
6 4 (2.96%) Data Centre
6 4 (2.96%) Hybrid Cloud
6 4 (2.96%) Management Information System
6 4 (2.96%) Private Cloud
7 3 (2.22%) e-Health
7 3 (2.22%) Public Cloud
8 2 (1.48%) Robotics
9 1 (0.74%) TRADACOMS
Operating Systems
1 19 (14.07%) Linux
2 17 (12.59%) Windows
3 13 (9.63%) Windows Server
4 12 (8.89%) Unix
5 7 (5.19%) Red Hat Enterprise Linux
Processes & Methodologies
1 36 (26.67%) Agile Software Development
2 34 (25.19%) TDD
3 26 (19.26%) BDD
4 24 (17.78%) Continuous Delivery
4 24 (17.78%) Continuous Integration
5 20 (14.81%) E-Commerce
6 17 (12.59%) Business Analysis
6 17 (12.59%) ERP
7 15 (11.11%) Customer Requirements
8 11 (8.15%) UML
8 11 (8.15%) User Stories
9 10 (7.41%) Business Intelligence
9 10 (7.41%) Scrum
10 9 (6.67%) Problem-Solving
10 9 (6.67%) Project Management
11 8 (5.93%) Business Development
11 8 (5.93%) Open Source
11 8 (5.93%) Process Management
11 8 (5.93%) Workflow
12 7 (5.19%) Logistics
Programming Languages
1 61 (45.19%) C#
2 50 (37.04%) SQL
3 24 (17.78%) JavaScript
4 17 (12.59%) Java
5 12 (8.89%) VB.NET
6 8 (5.93%) PHP
6 8 (5.93%) VBA
7 4 (2.96%) C
8 2 (1.48%) Python
9 1 (0.74%) ActionScript
9 1 (0.74%) ActionScript 2.0
9 1 (0.74%) PL/SQL
9 1 (0.74%) VB
Qualifications
1 46 (34.07%) Degree
2 26 (19.26%) Computer Science Degree
3 11 (8.15%) ISEB
4 3 (2.22%) Master's Degree
5 2 (1.48%) SC Cleared
5 2 (1.48%) Security Cleared
6 1 (0.74%) CCNA
6 1 (0.74%) Cisco Certification
6 1 (0.74%) ITIL Certification
6 1 (0.74%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (2.22%) BS7799
1 3 (2.22%) PMO
2 1 (0.74%) QA
2 1 (0.74%) SLA
System Software
1 7 (5.19%) Docker
Systems Management
1 3 (2.22%) AppManager
1 3 (2.22%) CA Spectrum
1 3 (2.22%) Netcool
Vendors
1 52 (38.52%) Microsoft
2 19 (14.07%) Salesforce.com
3 8 (5.93%) Citrix
4 7 (5.19%) Red Hat
4 7 (5.19%) Veeam
4 7 (5.19%) VMware
5 5 (3.70%) IBM
6 4 (2.96%) Cisco
6 4 (2.96%) SAP
6 4 (2.96%) Xamarin
7 3 (2.22%) CA
7 3 (2.22%) CheckPoint
7 3 (2.22%) Micro Focus
7 3 (2.22%) NetIQ
7 3 (2.22%) Oracle
7 3 (2.22%) Sage
8 2 (1.48%) Epicor
8 2 (1.48%) Infor
9 1 (0.74%) Adobe
9 1 (0.74%) webMethods