Period
to 19 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 84 81 73
Rank change year-on-year -3 -8 +62
Permanent jobs citing CRM 137 152 171
As % of all permanent IT jobs advertised in Hertfordshire 3.39% 3.61% 3.87%
As % of the Processes & Methodologies category 3.78% 4.10% 4.30%
Number of salaries quoted 98 118 159
Hertfordshire median annual salary £45,000 £45,000 £50,000
Median salary % change year-on-year - -10.00% +11.11%
10th Percentile £24,250 £22,500 £30,350
90th Percentile £59,125 £63,750 £72,500
East of England median annual salary £45,000 £40,000 £50,000
% change year-on-year +12.50% -20.00% +17.65%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,628 3,707 3,977
As % of all permanent IT jobs advertised in Hertfordshire 89.78% 88.16% 90.04%
Number of salaries quoted 2,820 3,143 3,250
Hertfordshire median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,250 £27,500
90th Percentile £75,000 £71,250 £71,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Hertfordshire.

Salary trend for CRM in Hertfordshire

CRM
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 19 October 2018.

Salary histogram for CRM in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans +28 32 £52,500 +10.53% 2
Watford -9 32 £35,000 -30.00% 3
Hemel Hempstead +7 14 £45,000 -33.33% 1
Welwyn Garden City -22 8 £45,000 +76.47%
Radlett +8 4 £60,000 +140.00%
Hatfield +1 4 £42,500 +23.19% 2
Stevenage +9 3 £24,500 +8.89% 1
Potters Bar -9 1 - - 1
Rickmansworth - 1 £60,000 - 2
CRM
East of England

For the 6 months to 19 October 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for CRM.

1 59 (43.07%) SQL Server
2 57 (41.61%) .NET
2 57 (41.61%) C#
3 51 (37.23%) Microsoft
4 50 (36.50%) Dynamics CRM
5 49 (35.77%) Degree
6 46 (33.58%) SQL
7 44 (32.12%) Agile Software Development
8 37 (27.01%) Amazon AWS
9 31 (22.63%) Microsoft Azure
10 30 (21.90%) Computer Science
11 29 (21.17%) Business Analysis
12 28 (20.44%) Computer Science Degree
12 28 (20.44%) JavaScript
13 27 (19.71%) User Experience
14 26 (18.98%) TDD
14 26 (18.98%) BDD
15 25 (18.25%) Git (software)
15 25 (18.25%) Project Management
16 24 (17.52%) Continuous Integration
16 24 (17.52%) Velocity
16 24 (17.52%) Continuous Delivery
17 23 (16.79%) HTML
17 23 (16.79%) SharePoint
18 22 (16.06%) ASP.NET
19 21 (15.33%) Salesforce.com
19 21 (15.33%) Finance
20 20 (14.60%) E-Commerce
21 18 (13.14%) SaaS
22 17 (12.41%) Process Management

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.79%) SharePoint
2 1 (0.73%) CMS
2 1 (0.73%) MS Exchange
2 1 (0.73%) Oracle Workflow
Applications
1 15 (10.95%) Microsoft Project
2 6 (4.38%) Microsoft Excel
3 4 (2.92%) Microsoft PowerPoint
3 4 (2.92%) Spreadsheet
4 2 (1.46%) MS Visio
5 1 (0.73%) Microsoft Office
Business Applications
1 50 (36.50%) Dynamics CRM
2 13 (9.49%) Salesforce.com CRM
3 11 (8.03%) Dynamics NAV
4 5 (3.65%) SAP GRC
5 4 (2.92%) SAP ERP
5 4 (2.92%) SAP S/4HANA
6 3 (2.19%) Dynamics AX
6 3 (2.19%) NetSuite
7 1 (0.73%) JDE OneWorld
7 1 (0.73%) Oracle BPM
7 1 (0.73%) Oracle EBS
7 1 (0.73%) Payment Gateway
7 1 (0.73%) Sage 200
7 1 (0.73%) Sage CRM
Cloud Services
1 37 (27.01%) Amazon AWS
2 31 (22.63%) Microsoft Azure
3 18 (13.14%) SaaS
4 13 (9.49%) Dynamics 365
5 5 (3.65%) IaaS
5 5 (3.65%) PaaS
6 1 (0.73%) Azure Data Factory
6 1 (0.73%) Cloud Computing
Communications & Networking
1 4 (2.92%) Firewall
1 4 (2.92%) VoIP
2 3 (2.19%) Cisco ASA
2 3 (2.19%) SNMP
3 2 (1.46%) LAN
3 2 (1.46%) TCP/IP
4 1 (0.73%) Wireless
Database & Business Intelligence
1 59 (43.07%) SQL Server
2 6 (4.38%) Power BI
3 5 (3.65%) SAP HANA
3 5 (3.65%) SQL Server 2008
4 2 (1.46%) SQL Server Reporting Services
5 1 (0.73%) Azure SQL Database
5 1 (0.73%) BusinessObjects
5 1 (0.73%) Crystal Reports
5 1 (0.73%) Data Warehouse
5 1 (0.73%) MySQL
5 1 (0.73%) Oracle Reports
5 1 (0.73%) Relational Database
Development Applications
1 25 (18.25%) Git (software)
2 13 (9.49%) Team Foundation Server
3 1 (0.73%) Ant
3 1 (0.73%) Bitbucket
3 1 (0.73%) JDeveloper
3 1 (0.73%) Visual Studio
General
1 21 (15.33%) Finance
2 6 (4.38%) Marketing
3 5 (3.65%) Legal
4 4 (2.92%) Advertising
4 4 (2.92%) Billing
4 4 (2.92%) Telecoms
5 2 (1.46%) Electronics
5 2 (1.46%) French Language
5 2 (1.46%) Manufacturing
5 2 (1.46%) Retail
6 1 (0.73%) German Language
6 1 (0.73%) Italian Language
6 1 (0.73%) Spanish Language
Job Titles
1 52 (37.96%) Developer
2 39 (28.47%) .NET Developer
3 30 (21.90%) Project Manager
4 29 (21.17%) C# .NET Developer
4 29 (21.17%) C# Developer
5 27 (19.71%) Analyst
6 26 (18.98%) .NET Software Developer
6 26 (18.98%) C# Software Developer
6 26 (18.98%) Software Developer
7 24 (17.52%) Full Stack Developer
8 17 (12.41%) Business Analyst
9 11 (8.03%) Project Analyst
10 10 (7.30%) Business Manager
10 10 (7.30%) Business Project Manager
11 9 (6.57%) Support Analyst
12 8 (5.84%) Applications Developer
13 7 (5.11%) Applications Support
13 7 (5.11%) Applications Support Analyst
13 7 (5.11%) Consultant
14 5 (3.65%) Architect
Libraries, Frameworks & Software Standards
1 57 (41.61%) .NET
2 24 (17.52%) Velocity
3 23 (16.79%) HTML
4 22 (16.06%) ASP.NET
5 13 (9.49%) jQuery
5 13 (9.49%) JSON
6 9 (6.57%) Apache Flex
6 9 (6.57%) XML
7 8 (5.84%) WPF
8 5 (3.65%) COM
8 5 (3.65%) REST
9 4 (2.92%) ADO.NET
9 4 (2.92%) WCF
9 4 (2.92%) Web Services
10 3 (2.19%) CSS
11 2 (1.46%) EDI
12 1 (0.73%) EDIFACT
12 1 (0.73%) Middleware
12 1 (0.73%) SOAP
12 1 (0.73%) XSD
Miscellaneous
1 30 (21.90%) Computer Science
2 27 (19.71%) User Experience
3 11 (8.03%) Management Information System
4 10 (7.30%) Analytical Skills
5 9 (6.57%) Driving Licence
6 8 (5.84%) Data Structures
6 8 (5.84%) Mobile App
7 5 (3.65%) Data Centre
7 5 (3.65%) Hybrid Cloud
7 5 (3.65%) Private Cloud
8 4 (2.92%) Public Cloud
9 3 (2.19%) e-Health
10 2 (1.46%) Robotics
11 1 (0.73%) Client/Server
11 1 (0.73%) Greenfield Project
11 1 (0.73%) Life Science
11 1 (0.73%) PDA
11 1 (0.73%) Self-Motivation
11 1 (0.73%) TRADACOMS
Operating Systems
1 12 (8.76%) Linux
2 8 (5.84%) Windows
3 7 (5.11%) Red Hat Enterprise Linux
4 4 (2.92%) Unix
5 3 (2.19%) Windows Server
6 1 (0.73%) Windows 10
6 1 (0.73%) Windows 7
6 1 (0.73%) Windows Server 2012
Processes & Methodologies
1 44 (32.12%) Agile Software Development
2 29 (21.17%) Business Analysis
3 26 (18.98%) BDD
3 26 (18.98%) TDD
4 25 (18.25%) Project Management
5 24 (17.52%) Continuous Delivery
5 24 (17.52%) Continuous Integration
6 20 (14.60%) E-Commerce
7 17 (12.41%) Customer Requirements
7 17 (12.41%) Problem-Solving
7 17 (12.41%) Process Management
8 15 (10.95%) Process Improvement
8 15 (10.95%) Workflow
9 14 (10.22%) Decision-Making
10 12 (8.76%) PRINCE2
11 11 (8.03%) ERP
11 11 (8.03%) UML
11 11 (8.03%) User Stories
12 10 (7.30%) Change Management
12 10 (7.30%) MVC
Programming Languages
1 57 (41.61%) C#
2 46 (33.58%) SQL
3 28 (20.44%) JavaScript
4 9 (6.57%) Java
4 9 (6.57%) PHP
4 9 (6.57%) VB
5 8 (5.84%) C++
5 8 (5.84%) Pascal
5 8 (5.84%) T-SQL
5 8 (5.84%) VBScript
6 5 (3.65%) C
7 4 (2.92%) VB.NET
8 2 (1.46%) Python
9 1 (0.73%) ActionScript
9 1 (0.73%) ActionScript 2.0
9 1 (0.73%) PL/SQL
Qualifications
1 49 (35.77%) Degree
2 28 (20.44%) Computer Science Degree
3 11 (8.03%) ISEB
4 6 (4.38%) SC Cleared
4 6 (4.38%) Security Cleared
5 4 (2.92%) Master's Degree
6 3 (2.19%) CCNA
6 3 (2.19%) CCNP
6 3 (2.19%) Cisco Certification
7 2 (1.46%) PRINCE2 Certification
8 1 (0.73%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (2.92%) PMO
2 3 (2.19%) BS7799
3 1 (0.73%) Data Quality
3 1 (0.73%) GDPR
System Software
1 7 (5.11%) Docker
2 1 (0.73%) Active Directory
2 1 (0.73%) VMware Infrastructure
Systems Management
1 3 (2.19%) AppManager
1 3 (2.19%) CA Spectrum
1 3 (2.19%) Netcool
2 1 (0.73%) Backup Exec
Vendors
1 51 (37.23%) Microsoft
2 21 (15.33%) Salesforce.com
3 7 (5.11%) Red Hat
4 6 (4.38%) Cisco
5 5 (3.65%) SAP
6 4 (2.92%) Mitel
6 4 (2.92%) VMware
6 4 (2.92%) Xamarin
7 3 (2.19%) CA
7 3 (2.19%) CheckPoint
7 3 (2.19%) IBM
7 3 (2.19%) Micro Focus
7 3 (2.19%) NetIQ
7 3 (2.19%) Sage
8 2 (1.46%) Epicor
8 2 (1.46%) Infor
8 2 (1.46%) Oracle
9 1 (0.73%) Adaptive Insights
9 1 (0.73%) JD Edwards
9 1 (0.73%) Symantec