Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Hertfordshire
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 89 85 110
Rank change year-on-year -4 +25 +3
Permanent jobs citing CRM 122 161 120
As % of all permanent IT jobs advertised in Hertfordshire 3.16% 3.64% 2.67%
As % of the Processes & Methodologies category 3.49% 4.10% 2.95%
Number of salaries quoted 87 128 112
Hertfordshire median annual salary £45,000 £47,500 £50,000
Median salary % change year-on-year -5.26% -5.00% +5.26%
10th Percentile £23,950 £29,675 £25,000
90th Percentile £62,750 £62,500 £72,500
East of England median annual salary £52,500 £43,500 £45,000
% change year-on-year +20.69% -3.33% +2.27%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,492 3,929 4,070
As % of all permanent IT jobs advertised in Hertfordshire 90.42% 88.79% 90.46%
Number of salaries quoted 2,669 3,316 3,368
Hertfordshire median annual salary £50,000 £47,500 £50,000
Median salary % change year-on-year +5.26% -5.00% +7.53%
10th Percentile £26,750 £27,000 £27,425
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

CRM
Job Vacancy Trend in Hertfordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for CRM in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Hertfordshire.

Salary trend for CRM in Hertfordshire

CRM
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing CRM in Hertfordshire over the 6 months to 12 December 2018.

Salary histogram for CRM in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -18 32 £35,000 -33.33%
St Albans +27 29 £52,500 +10.53%
Hemel Hempstead +13 13 £40,000 -4.76% 1
Welwyn Garden City -14 8 £45,000 +74.76%
Hatfield -2 4 £42,500 -5.56%
Stevenage +15 3 £24,500 -51.00%
Potters Bar +1 3 - -
Rickmansworth - 1 £75,000 -
CRM
East of England

For the 6 months to 12 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for CRM.

1 61 (50.00%) SQL Server
2 57 (46.72%) .NET
3 54 (44.26%) Microsoft
4 53 (43.44%) Dynamics CRM
5 50 (40.98%) C#
6 44 (36.07%) Agile Software Development
7 42 (34.43%) SQL
8 40 (32.79%) Degree
9 31 (25.41%) Amazon AWS
10 30 (24.59%) JavaScript
11 26 (21.31%) Project Management
12 25 (20.49%) HTML
12 25 (20.49%) Microsoft Azure
12 25 (20.49%) Computer Science
12 25 (20.49%) Computer Science Degree
13 24 (19.67%) Git (software)
13 24 (19.67%) User Experience
13 24 (19.67%) SharePoint
14 23 (18.85%) BDD
14 23 (18.85%) TDD
14 23 (18.85%) Business Analysis
15 21 (17.21%) Velocity
15 21 (17.21%) Continuous Integration
15 21 (17.21%) Continuous Delivery
16 19 (15.57%) Salesforce.com
16 19 (15.57%) Dynamics 365
17 18 (14.75%) ASP.NET
17 18 (14.75%) Process Management
18 17 (13.93%) E-Commerce
19 16 (13.11%) Microsoft Project

CRM
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (19.67%) SharePoint
2 1 (0.82%) CMS
2 1 (0.82%) IIS
2 1 (0.82%) MS Exchange
2 1 (0.82%) Tomcat
Applications
1 16 (13.11%) Microsoft Project
2 7 (5.74%) Microsoft Excel
3 4 (3.28%) Microsoft PowerPoint
3 4 (3.28%) MS Visio
3 4 (3.28%) Spreadsheet
4 1 (0.82%) Microsoft Office
Business Applications
1 53 (43.44%) Dynamics CRM
2 11 (9.02%) Dynamics NAV
3 9 (7.38%) Salesforce.com CRM
4 3 (2.46%) Dynamics AX
4 3 (2.46%) Payment Gateway
5 2 (1.64%) SAP GRC
6 1 (0.82%) JDE OneWorld
6 1 (0.82%) NetSuite
6 1 (0.82%) SAP ERP
6 1 (0.82%) SAP S/4HANA
Cloud Services
1 31 (25.41%) Amazon AWS
2 25 (20.49%) Microsoft Azure
3 19 (15.57%) Dynamics 365
4 12 (9.84%) SaaS
5 2 (1.64%) IaaS
5 2 (1.64%) PaaS
6 1 (0.82%) Azure Data Factory
6 1 (0.82%) Cloud Computing
Communications & Networking
1 6 (4.92%) Firewall
1 6 (4.92%) VoIP
2 4 (3.28%) LAN
2 4 (3.28%) TCP/IP
3 3 (2.46%) Cisco ASA
3 3 (2.46%) SNMP
4 2 (1.64%) VPN
4 2 (1.64%) WAN
5 1 (0.82%) BGP
5 1 (0.82%) DMZ
5 1 (0.82%) DNS
5 1 (0.82%) VLAN
5 1 (0.82%) Wireless
Database & Business Intelligence
1 61 (50.00%) SQL Server
2 6 (4.92%) Power BI
3 4 (3.28%) MySQL
4 2 (1.64%) SAP HANA
4 2 (1.64%) SQL Server Integration Services
5 1 (0.82%) Azure SQL Database
5 1 (0.82%) Relational Database
5 1 (0.82%) SQL Server 2008
5 1 (0.82%) SQL Server Reporting Services
Development Applications
1 24 (19.67%) Git (software)
2 14 (11.48%) Team Foundation Server
3 3 (2.46%) Bitbucket
4 1 (0.82%) Ant
4 1 (0.82%) Visual Studio
General
1 14 (11.48%) Finance
2 4 (3.28%) Retail
2 4 (3.28%) Telecoms
3 2 (1.64%) Advertising
3 2 (1.64%) Electronics
3 2 (1.64%) French Language
3 2 (1.64%) Legal
3 2 (1.64%) Manufacturing
3 2 (1.64%) Marketing
4 1 (0.82%) Back Office
4 1 (0.82%) German Language
4 1 (0.82%) Italian Language
4 1 (0.82%) Spanish Language
Job Titles
1 52 (42.62%) Developer
2 36 (29.51%) .NET Developer
3 27 (22.13%) C# .NET Developer
3 27 (22.13%) C# Developer
4 23 (18.85%) .NET Software Developer
4 23 (18.85%) C# Software Developer
4 23 (18.85%) Software Developer
5 21 (17.21%) Analyst
5 21 (17.21%) Full Stack Developer
6 20 (16.39%) Project Manager
7 10 (8.20%) Business Analyst
7 10 (8.20%) Support Analyst
8 8 (6.56%) Applications Developer
9 7 (5.74%) Applications Support
9 7 (5.74%) Applications Support Analyst
9 7 (5.74%) Technical Manager
10 5 (4.10%) Consultant
10 5 (4.10%) CRM Developer
10 5 (4.10%) Project Analyst
10 5 (4.10%) Senior Developer
Libraries, Frameworks & Software Standards
1 57 (46.72%) .NET
2 25 (20.49%) HTML
3 21 (17.21%) Velocity
4 18 (14.75%) ASP.NET
5 12 (9.84%) JSON
6 11 (9.02%) jQuery
7 9 (7.38%) Apache Flex
8 8 (6.56%) WPF
8 8 (6.56%) XML
9 4 (3.28%) CSS
9 4 (3.28%) REST
9 4 (3.28%) Web Services
10 3 (2.46%) ADO.NET
10 3 (2.46%) WCF
11 2 (1.64%) CodeIgniter
11 2 (1.64%) COM
11 2 (1.64%) HTML5
11 2 (1.64%) Twitter Bootstrap
12 1 (0.82%) JSON Schema
12 1 (0.82%) Laravel
Miscellaneous
1 24 (19.67%) User Experience
2 10 (8.20%) Driving Licence
2 10 (8.20%) Management Information System
3 8 (6.56%) Analytical Skills
3 8 (6.56%) Data Structures
3 8 (6.56%) Mobile App
4 3 (2.46%) e-Health
5 2 (1.64%) Data Centre
5 2 (1.64%) Greenfield Project
5 2 (1.64%) Hybrid Cloud
5 2 (1.64%) Private Cloud
5 2 (1.64%) Robotics
6 1 (0.82%) Client/Server
6 1 (0.82%) Life Science
6 1 (0.82%) PDA
6 1 (0.82%) Public Cloud
6 1 (0.82%) Self-Motivation
Operating Systems
1 14 (11.48%) Linux
2 12 (9.84%) Windows
3 7 (5.74%) Red Hat Enterprise Linux
4 5 (4.10%) Windows Server
5 3 (2.46%) Unix
6 2 (1.64%) Windows Server 2012
7 1 (0.82%) Windows 10
7 1 (0.82%) Windows 7
Processes & Methodologies
1 44 (36.07%) Agile Software Development
2 26 (21.31%) Project Management
3 25 (20.49%) Computer Science
4 23 (18.85%) BDD
4 23 (18.85%) Business Analysis
4 23 (18.85%) TDD
5 21 (17.21%) Continuous Delivery
5 21 (17.21%) Continuous Integration
6 18 (14.75%) Process Management
7 17 (13.93%) E-Commerce
8 16 (13.11%) Problem-Solving
9 15 (12.30%) Customer Requirements
9 15 (12.30%) Decision-Making
9 15 (12.30%) Workflow
10 14 (11.48%) Process Improvement
11 11 (9.02%) MVC
12 10 (8.20%) Business Intelligence
13 9 (7.38%) PRINCE2
14 8 (6.56%) Mobile Application Development
14 8 (6.56%) Technical Leadership
Programming Languages
1 50 (40.98%) C#
2 42 (34.43%) SQL
3 30 (24.59%) JavaScript
4 12 (9.84%) PHP
5 8 (6.56%) C++
5 8 (6.56%) Java
5 8 (6.56%) Pascal
5 8 (6.56%) T-SQL
5 8 (6.56%) VB
5 8 (6.56%) VBScript
6 3 (2.46%) VB.NET
7 2 (1.64%) C
8 1 (0.82%) PowerShell
8 1 (0.82%) Python
Qualifications
1 40 (32.79%) Degree
2 25 (20.49%) Computer Science Degree
3 6 (4.92%) ISEB
3 6 (4.92%) SC Cleared
3 6 (4.92%) Security Cleared
4 3 (2.46%) CCNA
4 3 (2.46%) CCNP
4 3 (2.46%) Cisco Certification
5 2 (1.64%) PRINCE2 Certification
6 1 (0.82%) Master's Degree
Quality Assurance & Compliance
1 4 (3.28%) PMO
2 3 (2.46%) BS7799
3 1 (0.82%) Data Quality
3 1 (0.82%) GDPR
System Software
1 7 (5.74%) Docker
2 4 (3.28%) Active Directory
3 1 (0.82%) VMware Infrastructure
Systems Management
1 3 (2.46%) AppManager
1 3 (2.46%) CA Spectrum
1 3 (2.46%) Netcool
2 1 (0.82%) Backup Exec
Vendors
1 54 (44.26%) Microsoft
2 19 (15.57%) Salesforce.com
3 7 (5.74%) Red Hat
4 6 (4.92%) Cisco
4 6 (4.92%) VMware
5 4 (3.28%) Mitel
6 3 (2.46%) CA
6 3 (2.46%) CheckPoint
6 3 (2.46%) IBM
6 3 (2.46%) Micro Focus
6 3 (2.46%) NetIQ
6 3 (2.46%) Xamarin
7 2 (1.64%) Oracle
7 2 (1.64%) SAP
7 2 (1.64%) Veeam
8 1 (0.82%) Adaptive Insights
8 1 (0.82%) JD Edwards
8 1 (0.82%) Symantec