Period
to 22 April 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > East of England
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 91 37 37
Rank change year-on-year -54 0 +23
Contract jobs citing CRM 116 234 232
As % of all contract IT jobs advertised in the East of England 2.61% 5.36% 4.59%
As % of the Processes & Methodologies category 3.09% 6.39% 5.70%
Number of daily rates quoted 77 143 181
East of England median daily rate £345 £375 £425
Median daily rate % change year-on-year -8.00% -11.76% +2.72%
10th Percentile £176 £252 £313
90th Percentile £544 £538 £538
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +3.34%
Number of hourly rates quoted 11 16 1
East of England median hourly rate £17.50 £31.00 £10.00
Median hourly rate % change year-on-year -43.55% +210.00% -
England median hourly rate £17.00 £31.45 £19.75
% change year-on-year -45.95% +59.26% -34.18%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,760 3,662 4,067
As % of all contract IT jobs advertised in the East of England 84.61% 83.89% 80.55%
Number of daily rates quoted 2,112 2,182 2,404
East of England median daily rate £438 £405 £413
Median daily rate % change year-on-year +8.02% -1.82% +3.13%
10th Percentile £240 £225 £250
90th Percentile £588 £575 £575
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 225 262 313
East of England median hourly rate £19.00 £34.00 £27.50
Median hourly rate % change year-on-year -44.12% +23.64% +10.00%
10th Percentile £11.43 £13.00 £13.00
90th Percentile £47.40 £47.73 £50.76
England median hourly rate £22.50 £25.00 £23.27
% change year-on-year -10.00% +7.43% +10.81%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the East of England.

Contractor daily rate trend for CRM in the East of England

CRM
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing CRM in the East of England over the 6 months to 22 April 2018.

Contractor daily rate histogram for CRM in the East of England

CRM
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the East of England.

Contractor hourly rate trend for CRM in the East of England

CRM
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing CRM in the East of England over the 6 months to 22 April 2018.

Contractor hourly rate histogram for CRM in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 41 £330 -22.35% 10
Cambridgeshire -21 32 £330 -15.92% 17
Bedfordshire -11 31 £350 -24.32% 5
Essex -50 9 £330 +10.00% 2
Suffolk -5 4 £488 +14.71% 8
Norfolk -24 4 £475 +30.14% 3
East Anglia - 1 £400 - 1
CRM
England

For the 6 months to 22 April 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for CRM.

1 34 (29.31%) SQL
2 26 (22.41%) Microsoft
3 24 (20.69%) Agile Software Development
3 24 (20.69%) Dynamics CRM
4 21 (18.10%) Finance
5 20 (17.24%) Salesforce.com
6 16 (13.79%) E-Commerce
6 16 (13.79%) Java
6 16 (13.79%) Marketing
7 15 (12.93%) Business Intelligence
7 15 (12.93%) Internet
7 15 (12.93%) Analytical Skills
7 15 (12.93%) Problem-Solving
8 14 (12.07%) SAP
9 13 (11.21%) HTML
9 13 (11.21%) SQL Server
10 12 (10.34%) .NET
10 12 (10.34%) Microsoft Office
10 12 (10.34%) Project Management
10 12 (10.34%) SQL Server Integration Services
10 12 (10.34%) SQL Server Reporting Services
11 11 (9.48%) Billing
11 11 (9.48%) Oracle
12 10 (8.62%) C#
12 10 (8.62%) CSS
12 10 (8.62%) ITIL
12 10 (8.62%) IBM
12 10 (8.62%) Migration
12 10 (8.62%) Stakeholder Management
12 10 (8.62%) Data Integration

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.59%) CMS
2 2 (1.72%) Confluence
2 2 (1.72%) Drupal
2 2 (1.72%) Oracle SOA Suite
2 2 (1.72%) SAS
2 2 (1.72%) SharePoint
2 2 (1.72%) WebSphere
3 1 (0.86%) Apache Spark
3 1 (0.86%) SharePoint Server
Applications
1 12 (10.34%) Microsoft Office
2 9 (7.76%) Microsoft Excel
3 2 (1.72%) Microsoft Project
3 2 (1.72%) Spreadsheet
4 1 (0.86%) EngageOne
4 1 (0.86%) Microsoft PowerPoint
4 1 (0.86%) MS Visio
Business Applications
1 24 (20.69%) Dynamics CRM
2 10 (8.62%) Payment Gateway
3 5 (4.31%) Unica
4 4 (3.45%) SAP CRM
5 3 (2.59%) Adobe Campaign
5 3 (2.59%) iTrent
5 3 (2.59%) Salesforce.com CRM
6 1 (0.86%) assyst
6 1 (0.86%) Dynamics AX
6 1 (0.86%) JDE OneWorld
6 1 (0.86%) NetSuite
6 1 (0.86%) Raiser's Edge
6 1 (0.86%) Remedy ITSM
6 1 (0.86%) Sage 200
6 1 (0.86%) Unit4 Business World
Cloud Services
1 5 (4.31%) Dynamics 365
2 4 (3.45%) Amazon AWS
2 4 (3.45%) CheetahMail
2 4 (3.45%) MailChimp
2 4 (3.45%) Silverpop
3 2 (1.72%) Microsoft Azure
3 2 (1.72%) SaaS
3 2 (1.72%) Salesforce Service Cloud
4 1 (0.86%) Amazon S3
4 1 (0.86%) Asana
4 1 (0.86%) Cloud Computing
4 1 (0.86%) Force.com
4 1 (0.86%) Google Analytics
4 1 (0.86%) Google Cloud Platform
4 1 (0.86%) Office 365
4 1 (0.86%) Oracle CX
4 1 (0.86%) SuccessFactors
Communications & Networking
1 15 (12.93%) Internet
2 2 (1.72%) DHCP
2 2 (1.72%) DNS
3 1 (0.86%) CTI
3 1 (0.86%) RFID
3 1 (0.86%) Skype
3 1 (0.86%) SSL
Database & Business Intelligence
1 13 (11.21%) SQL Server
2 12 (10.34%) SQL Server Integration Services
2 12 (10.34%) SQL Server Reporting Services
3 7 (6.03%) BusinessObjects
3 7 (6.03%) Data Warehouse
4 4 (3.45%) Crystal Reports
4 4 (3.45%) SQL Server Analysis Services
5 3 (2.59%) Big Data
5 3 (2.59%) GIS
5 3 (2.59%) OLTP
5 3 (2.59%) RDBMS
5 3 (2.59%) Relational Database
5 3 (2.59%) SQL Server 2012
5 3 (2.59%) SQL Server 2016
6 2 (1.72%) BusinessObjects Web Intelligence
6 2 (1.72%) DB2
6 2 (1.72%) Hadoop
6 2 (1.72%) MySQL
6 2 (1.72%) Power BI
7 1 (0.86%) Microsoft Analysis Services
Development Applications
1 7 (6.03%) JIRA
2 4 (3.45%) Dreamweaver
3 1 (0.86%) Git (software)
3 1 (0.86%) HP UFT
3 1 (0.86%) LoadRunner
3 1 (0.86%) PhpStorm
General
1 21 (18.10%) Finance
2 16 (13.79%) Marketing
3 11 (9.48%) Billing
4 8 (6.90%) Retail
5 7 (6.03%) Banking
6 6 (5.17%) Advertising
7 4 (3.45%) Legal
8 2 (1.72%) Manufacturing
8 2 (1.72%) Retail Banking
9 1 (0.86%) Automotive
9 1 (0.86%) Financial Institution
9 1 (0.86%) Pharmaceutical
9 1 (0.86%) Telecoms
Job Titles
1 20 (17.24%) Analyst
2 17 (14.66%) Developer
2 17 (14.66%) Project Manager
3 15 (12.93%) Architect
4 10 (8.62%) Support Engineer
5 8 (6.90%) Administrator
5 8 (6.90%) Business Analyst
5 8 (6.90%) Solutions Architect
6 7 (6.03%) CRM Manager
7 5 (4.31%) Business Intelligence Analyst
7 5 (4.31%) Consultant
7 5 (4.31%) Contracts Manager
7 5 (4.31%) CRM Project Manager
7 5 (4.31%) Data Analyst
7 5 (4.31%) Designer
7 5 (4.31%) SQL Developer
8 4 (3.45%) CRM Analyst
8 4 (3.45%) CRM Developer
8 4 (3.45%) Email Designer
8 4 (3.45%) Technical Architect
Libraries, Frameworks & Software Standards
1 13 (11.21%) HTML
2 12 (10.34%) .NET
3 10 (8.62%) CSS
4 5 (4.31%) HTML5
5 4 (3.45%) Middleware
5 4 (3.45%) Web Services
6 3 (2.59%) AngularJS
6 3 (2.59%) SOAP
7 2 (1.72%) .NET Framework
7 2 (1.72%) COM
7 2 (1.72%) JSON
7 2 (1.72%) REST
7 2 (1.72%) SAP XI
7 2 (1.72%) Silverlight
7 2 (1.72%) Visualforce
7 2 (1.72%) WCF
8 1 (0.86%) ASP.NET
8 1 (0.86%) jQuery
8 1 (0.86%) Mason
8 1 (0.86%) XML
Miscellaneous
1 15 (12.93%) Analytical Skills
2 4 (3.45%) Client/Server
2 4 (3.45%) Enterprise Software
3 3 (2.59%) User Experience
4 2 (1.72%) Greenfield Project
4 2 (1.72%) Mainframe
4 2 (1.72%) Self-Motivation
5 1 (0.86%) IBM Mainframe
5 1 (0.86%) iPhone
5 1 (0.86%) Learning Management System
5 1 (0.86%) Management Information System
5 1 (0.86%) Mobile App
5 1 (0.86%) Social Media
Operating Systems
1 9 (7.76%) Linux
2 5 (4.31%) Unix
2 5 (4.31%) Windows
3 2 (1.72%) Windows Server
3 2 (1.72%) Windows Vista
3 2 (1.72%) Windows XP
4 1 (0.86%) Apple iOS
4 1 (0.86%) CentOS
4 1 (0.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (20.69%) Agile Software Development
2 16 (13.79%) E-Commerce
3 15 (12.93%) Business Intelligence
3 15 (12.93%) Problem-Solving
4 12 (10.34%) Project Management
5 10 (8.62%) Data Integration
5 10 (8.62%) ITIL
5 10 (8.62%) Migration
5 10 (8.62%) Stakeholder Management
6 9 (7.76%) Collaborative Working
7 8 (6.90%) Analytics
7 8 (6.90%) Business Analysis
8 7 (6.03%) Data Analysis
9 6 (5.17%) ERP
9 6 (5.17%) PRINCE2
9 6 (5.17%) Scrum
9 6 (5.17%) Validation
10 5 (4.31%) Data Migration
10 5 (4.31%) Data Modelling
10 5 (4.31%) ETL
Programming Languages
1 34 (29.31%) SQL
2 16 (13.79%) Java
3 10 (8.62%) C#
4 9 (7.76%) PHP
5 5 (4.31%) JavaScript
6 4 (3.45%) T-SQL
7 3 (2.59%) PL/SQL
8 2 (1.72%) Apex Code
9 1 (0.86%) Bash Shell
9 1 (0.86%) Perl
9 1 (0.86%) Python
Qualifications
1 4 (3.45%) ITIL Certification
2 3 (2.59%) PMP
3 2 (1.72%) Security Cleared
4 1 (0.86%) A+ Certification
4 1 (0.86%) CCNA
4 1 (0.86%) Cisco Certification
4 1 (0.86%) Degree
4 1 (0.86%) DV Cleared
4 1 (0.86%) MCITP
4 1 (0.86%) MCSE
4 1 (0.86%) Microsoft Certification
4 1 (0.86%) SC Cleared
Quality Assurance & Compliance
1 7 (6.03%) SLA
2 3 (2.59%) Data Quality
2 3 (2.59%) QA
3 2 (1.72%) GDPR
4 1 (0.86%) GxP
System Software
1 2 (1.72%) Active Directory
2 1 (0.86%) vSphere
Vendors
1 26 (22.41%) Microsoft
2 20 (17.24%) Salesforce.com
3 14 (12.07%) SAP
4 11 (9.48%) Oracle
5 10 (8.62%) IBM
6 9 (7.76%) Sun
7 7 (6.03%) Adobe
8 5 (4.31%) TIBCO
9 3 (2.59%) Avaya
9 3 (2.59%) Google
9 3 (2.59%) Pega
10 2 (1.72%) Alterian
10 2 (1.72%) Pardot
10 2 (1.72%) Siebel
10 2 (1.72%) Talend
10 2 (1.72%) Teradata
10 2 (1.72%) webMethods
11 1 (0.86%) HubSpot
11 1 (0.86%) Nintex
11 1 (0.86%) Salesforce Marketing Cloud