Period
to 22 July 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > East of England
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 69 56 34
Rank change year-on-year -13 -22 +15
Contract jobs citing CRM 138 184 270
As % of all contract IT jobs advertised in the East of England 2.92% 3.91% 5.23%
As % of the Processes & Methodologies category 3.47% 4.63% 6.38%
Number of daily rates quoted 90 113 205
East of England median daily rate £375 £425 £425
Median daily rate % change year-on-year -11.76% - +6.25%
10th Percentile £262 £275 £275
90th Percentile £550 £571 £550
England median daily rate £450 £436 £425
% change year-on-year +3.15% +2.65% +6.25%
Number of hourly rates quoted 3 8 4
East of England median hourly rate £44.00 £25.50 £20.00
Median hourly rate % change year-on-year +72.55% +27.50% +81.82%
10th Percentile £21.40 £19.85 £11.50
90th Percentile £45.80 £47.00 £27.63
England median hourly rate £15.75 £31.00 £22.00
% change year-on-year -49.19% +40.91% -4.72%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,973 3,977 4,229
As % of all contract IT jobs advertised in the East of England 84.01% 84.51% 81.86%
Number of daily rates quoted 2,252 2,354 2,479
East of England median daily rate £433 £425 £413
Median daily rate % change year-on-year +1.76% +3.03% +6.45%
10th Percentile £229 £232 £240
90th Percentile £588 £575 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 250 257 285
East of England median hourly rate £17.50 £30.00 £22.50
Median hourly rate % change year-on-year -41.67% +33.33% -
10th Percentile £11.36 £12.00 £12.83
90th Percentile £47.50 £50.24 £47.50
England median hourly rate £22.50 £24.49 £23.75
% change year-on-year -8.11% +3.09% +12.71%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the East of England.

Contractor daily rate trend for CRM in the East of England

CRM
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing CRM in the East of England over the 6 months to 22 July 2018.

Contractor daily rate histogram for CRM in the East of England

CRM
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the East of England.

Contractor hourly rate trend for CRM in the East of England

CRM
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing CRM in the East of England over the 6 months to 22 July 2018.

Contractor hourly rate histogram for CRM in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +11 61 £363 -9.38% 11
Hertfordshire -1 31 £330 -26.67% 10
Bedfordshire -14 26 £375 -16.67% 10
Essex -15 18 £330 -17.50% 6
Suffolk -19 6 £488 +16.07% 3
Norfolk +7 1 £475 +20.63% 4
East Anglia - 1 £400 -
CRM
England

For the 6 months to 22 July 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for CRM.

1 59 (42.75%) Dynamics CRM
2 50 (36.23%) Microsoft
3 48 (34.78%) Agile Software Development
4 33 (23.91%) Dynamics 365
5 30 (21.74%) HTML
6 28 (20.29%) SQL
7 27 (19.57%) CSS
8 24 (17.39%) Marketing
9 20 (14.49%) JavaScript
9 20 (14.49%) Finance
10 19 (13.77%) C#
10 19 (13.77%) HTML5
11 16 (11.59%) Microsoft Certification
11 16 (11.59%) User Acceptance Testing
12 15 (10.87%) Stakeholder Management
12 15 (10.87%) ERP
12 15 (10.87%) CSS3
12 15 (10.87%) Analytical Skills
12 15 (10.87%) Problem-Solving
13 14 (10.14%) Oracle
13 14 (10.14%) QA
14 13 (9.42%) JIRA
14 13 (9.42%) SAP
15 12 (8.70%) Salesforce.com
15 12 (8.70%) SQL Server
15 12 (8.70%) Business Intelligence
15 12 (8.70%) Retail
15 12 (8.70%) SQL Server Reporting Services
16 11 (7.97%) Use Case
16 11 (7.97%) Business Analysis

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.07%) SharePoint
2 4 (2.90%) Apache Spark
2 4 (2.90%) BizTalk Server
3 3 (2.17%) Confluence
3 3 (2.17%) Mule
4 2 (1.45%) CMS
4 2 (1.45%) IIS
5 1 (0.72%) Drupal
5 1 (0.72%) Elasticsearch
5 1 (0.72%) SharePoint Server
Applications
1 5 (3.62%) Microsoft Excel
1 5 (3.62%) MS Visio
2 4 (2.90%) Microsoft Project
3 3 (2.17%) Microsoft Office
3 3 (2.17%) Microsoft PowerPoint
4 2 (1.45%) Adobe Illustrator
4 2 (1.45%) ImageReady
4 2 (1.45%) Photoshop
4 2 (1.45%) Spreadsheet
5 1 (0.72%) EngageOne
5 1 (0.72%) Windchill
Business Applications
1 59 (42.75%) Dynamics CRM
2 7 (5.07%) NetSuite
3 6 (4.35%) Dynamics AX
4 4 (2.90%) Salesforce.com CRM
5 1 (0.72%) BigMachines
5 1 (0.72%) iTrent
5 1 (0.72%) JDE OneWorld
5 1 (0.72%) Payment Gateway
5 1 (0.72%) Sage 200
5 1 (0.72%) SAP Hybris
5 1 (0.72%) Scribe Insight
Cloud Services
1 33 (23.91%) Dynamics 365
2 9 (6.52%) Amazon AWS
2 9 (6.52%) Microsoft Azure
3 7 (5.07%) SaaS
4 6 (4.35%) Office 365
5 3 (2.17%) Amazon EC2
5 3 (2.17%) Amazon EMR
5 3 (2.17%) Amazon Kinesis
5 3 (2.17%) CheetahMail
5 3 (2.17%) MailChimp
5 3 (2.17%) Silverpop
5 3 (2.17%) SuccessFactors
6 2 (1.45%) OneDrive
6 2 (1.45%) Yammer
7 1 (0.72%) Amazon S3
7 1 (0.72%) Asana
7 1 (0.72%) Azure Active Directory
7 1 (0.72%) Cloud Computing
7 1 (0.72%) Google Cloud Platform
7 1 (0.72%) Oracle CX
Communications & Networking
1 9 (6.52%) Internet
2 3 (2.17%) SMS
3 2 (1.45%) Intranet
4 1 (0.72%) CTI
4 1 (0.72%) DHCP
4 1 (0.72%) DNS
4 1 (0.72%) SSL
Database & Business Intelligence
1 12 (8.70%) SQL Server
1 12 (8.70%) SQL Server Reporting Services
2 9 (6.52%) Big Data
2 9 (6.52%) SQL Server Integration Services
3 8 (5.80%) Data Warehouse
4 6 (4.35%) BusinessObjects
4 6 (4.35%) Hadoop
5 4 (2.90%) MySQL
5 4 (2.90%) SQL Server Analysis Services
6 3 (2.17%) Amazon Athena
6 3 (2.17%) Amazon RDS
6 3 (2.17%) Amazon Redshift
6 3 (2.17%) RDBMS
6 3 (2.17%) Relational Database
7 2 (1.45%) DB2
7 2 (1.45%) Power BI
8 1 (0.72%) Crystal Reports
8 1 (0.72%) GIS
8 1 (0.72%) MS Access
8 1 (0.72%) OLTP
Development Applications
1 13 (9.42%) JIRA
2 6 (4.35%) Visual Studio Team System
3 5 (3.62%) Dreamweaver
4 1 (0.72%) Eclipse
4 1 (0.72%) Git (software)
4 1 (0.72%) Subversion
4 1 (0.72%) VersionOne
General
1 24 (17.39%) Marketing
2 20 (14.49%) Finance
3 12 (8.70%) Retail
4 5 (3.62%) Billing
5 4 (2.90%) Advertising
6 2 (1.45%) Back Office
6 2 (1.45%) Banking
6 2 (1.45%) Manufacturing
7 1 (0.72%) Legal
7 1 (0.72%) Local Government
Job Titles
1 31 (22.46%) Analyst
2 28 (20.29%) Developer
3 19 (13.77%) CRM Developer
4 18 (13.04%) Architect
4 18 (13.04%) Business Analyst
5 17 (12.32%) Dynamics CRM Developer
6 16 (11.59%) Microsoft Developer
6 16 (11.59%) Project Manager
7 13 (9.42%) Consultant
8 11 (7.97%) Solutions Architect
9 9 (6.52%) CRM Analyst
9 9 (6.52%) CRM Consultant
9 9 (6.52%) Dynamics CRM Consultant
10 8 (5.80%) Microsoft Consultant
10 8 (5.80%) Microsoft CRM Consultant
11 7 (5.07%) Administrator
11 7 (5.07%) CRM Business Analyst
11 7 (5.07%) Functional Consultant
12 6 (4.35%) Data Analyst
12 6 (4.35%) Designer
Libraries, Frameworks & Software Standards
1 30 (21.74%) HTML
2 27 (19.57%) CSS
3 19 (13.77%) HTML5
4 15 (10.87%) CSS3
5 11 (7.97%) .NET
6 9 (6.52%) AngularJS
7 6 (4.35%) RESTful
7 6 (4.35%) Web Services
8 5 (3.62%) Middleware
9 3 (2.17%) ASP.NET
9 3 (2.17%) J2EE
9 3 (2.17%) JSON
9 3 (2.17%) WCF
9 3 (2.17%) XML
10 2 (1.45%) .NET Framework
10 2 (1.45%) Flash
10 2 (1.45%) Silverlight
11 1 (0.72%) EDI
11 1 (0.72%) Servlets
11 1 (0.72%) SOAP
Miscellaneous
1 15 (10.87%) Analytical Skills
2 11 (7.97%) Enterprise Software
3 5 (3.62%) Self-Motivation
4 4 (2.90%) Greenfield Project
4 4 (2.90%) Management Information System
4 4 (2.90%) User Experience
5 2 (1.45%) Mainframe
5 2 (1.45%) Mobile App
6 1 (0.72%) Client/Server
6 1 (0.72%) Computer Science
6 1 (0.72%) IBM Mainframe
6 1 (0.72%) Learning Management System
6 1 (0.72%) PMI
6 1 (0.72%) Social Media
6 1 (0.72%) Virtual Team
Operating Systems
1 10 (7.25%) Windows
2 6 (4.35%) Linux
2 6 (4.35%) Windows Vista
2 6 (4.35%) Windows XP
3 3 (2.17%) Windows 10
4 2 (1.45%) Unix
5 1 (0.72%) CentOS
5 1 (0.72%) Red Hat Enterprise Linux
5 1 (0.72%) Windows Server
Processes & Methodologies
1 48 (34.78%) Agile Software Development
2 16 (11.59%) User Acceptance Testing
3 15 (10.87%) ERP
3 15 (10.87%) Problem-Solving
3 15 (10.87%) Stakeholder Management
4 12 (8.70%) Business Intelligence
5 11 (7.97%) Business Analysis
5 11 (7.97%) PRINCE2
5 11 (7.97%) Project Management
5 11 (7.97%) Test Automation
5 11 (7.97%) Use Case
6 10 (7.25%) Migration
6 10 (7.25%) Test Scripting
6 10 (7.25%) User Stories
7 9 (6.52%) E-Commerce
7 9 (6.52%) Unit Testing
8 8 (5.80%) Analytics
8 8 (5.80%) Data Integration
8 8 (5.80%) Scrum
8 8 (5.80%) Validation
Programming Languages
1 28 (20.29%) SQL
2 20 (14.49%) JavaScript
3 19 (13.77%) C#
4 11 (7.97%) Java
5 5 (3.62%) PHP
6 4 (2.90%) Python
7 3 (2.17%) C++
8 1 (0.72%) Bash Shell
8 1 (0.72%) Perl
8 1 (0.72%) PL/SQL
8 1 (0.72%) T-SQL
8 1 (0.72%) VBA
Qualifications
1 16 (11.59%) Microsoft Certification
2 8 (5.80%) Degree
3 4 (2.90%) TOGAF Certification
4 3 (2.17%) PMI Certification
4 3 (2.17%) PMP
5 2 (1.45%) ITIL Certification
6 1 (0.72%) BPSS Clearance
6 1 (0.72%) CCNA
6 1 (0.72%) Cisco Certification
6 1 (0.72%) DV Cleared
6 1 (0.72%) MAPM
6 1 (0.72%) Master's Degree
6 1 (0.72%) MBA
6 1 (0.72%) MCSA
6 1 (0.72%) MCSE
6 1 (0.72%) Security Cleared
Quality Assurance & Compliance
1 14 (10.14%) QA
2 5 (3.62%) GDPR
3 4 (2.90%) Data Quality
4 3 (2.17%) PMO
5 2 (1.45%) WCAG
6 1 (0.72%) PCI DSS
6 1 (0.72%) SLA
System Software
1 2 (1.45%) Active Directory
2 1 (0.72%) HDFS
2 1 (0.72%) vSphere
Systems Management
1 4 (2.90%) Single Sign-On
2 1 (0.72%) HP Quality Center
2 1 (0.72%) Microsoft Intune
2 1 (0.72%) SCCM
Vendors
1 50 (36.23%) Microsoft
2 14 (10.14%) Oracle
3 13 (9.42%) SAP
4 12 (8.70%) Salesforce.com
5 6 (4.35%) IBM
6 5 (3.62%) Marketo
7 4 (2.90%) MuleSoft
8 3 (2.17%) Adobe
8 3 (2.17%) Avaya
8 3 (2.17%) Google
8 3 (2.17%) TIBCO
9 2 (1.45%) Atlassian
9 2 (1.45%) Siebel
10 1 (0.72%) BT
10 1 (0.72%) HubSpot
10 1 (0.72%) JD Edwards
10 1 (0.72%) Red Hat
10 1 (0.72%) Sage
10 1 (0.72%) Sun
10 1 (0.72%) VMware