Period
to 18 January 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > East of England
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 90 39 54
Rank change year-on-year -51 +15 +21
Contract jobs citing CRM 124 213 178
As % of all contract IT jobs advertised in the East of England 2.59% 4.71% 3.44%
As % of the Processes & Methodologies category 3.09% 5.80% 4.37%
Number of daily rates quoted 81 143 140
East of England median daily rate £375 £375 £425
Median daily rate % change year-on-year - -11.76% +2.41%
10th Percentile £263 £250 £288
90th Percentile £575 £508 £700
England median daily rate £440 £425 £420
% change year-on-year +3.53% +1.19% -1.18%
Number of hourly rates quoted 8 15 7
East of England median hourly rate £28.75 £36.00 £26.25
Median hourly rate % change year-on-year -20.14% +37.14% -45.88%
10th Percentile £9.69 £23.95 £13.30
90th Percentile £106.38 £46.00 £45.26
England median hourly rate £20.50 £29.50 £20.00
% change year-on-year -30.51% +47.50% +0.23%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4,012 3,675 4,069
As % of all contract IT jobs advertised in the East of England 83.83% 81.22% 78.69%
Number of daily rates quoted 2,313 2,114 2,337
East of England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +1.91%
10th Percentile £260 £217 £238
90th Percentile £587 £544 £575
England median daily rate £450 £431 £425
% change year-on-year +4.53% +1.29% +6.25%
Number of hourly rates quoted 223 285 396
East of England median hourly rate £33.33 £33.00 £29.75
Median hourly rate % change year-on-year +1.00% +10.92% +19.00%
10th Percentile £11.80 £13.60 £11.63
90th Percentile £49.75 £47.50 £50.00
England median hourly rate £23.75 £25.00 £23.00
% change year-on-year -5.00% +8.70% +15.00%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the East of England.

Contractor daily rate trend for CRM in the East of England

CRM
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing CRM in the East of England over the 6 months to 18 January 2018.

Contractor daily rate histogram for CRM in the East of England

CRM
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the East of England.

Contractor hourly rate trend for CRM in the East of England

CRM
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing CRM in the East of England over the 6 months to 18 January 2018.

Contractor hourly rate histogram for CRM in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 45 £283 -33.53% 21
Bedfordshire +10 42 £400 +1.27% 9
Cambridgeshire -36 21 £475 -4.04% 37
Norfolk -31 7 £495 +35.62% 4
Essex -56 6 £394 +45.83% 13
Suffolk -6 2 - - 3
East Anglia - 1 £485 -
CRM
England

For the 6 months to 18 January 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for CRM.

1 34 (27.42%) Agile Software Development
2 32 (25.81%) SQL
3 29 (23.39%) Microsoft
4 24 (19.35%) Dynamics CRM
5 22 (17.74%) Stakeholder Management
5 22 (17.74%) Project Management
6 20 (16.13%) Salesforce.com
7 19 (15.32%) Finance
8 17 (13.71%) Business Intelligence
8 17 (13.71%) Marketing
9 16 (12.90%) Java
9 16 (12.90%) Microsoft Office
10 15 (12.10%) .NET
10 15 (12.10%) E-Commerce
10 15 (12.10%) Internet
10 15 (12.10%) Analytical Skills
11 13 (10.48%) IBM
12 12 (9.68%) SQL Server Integration Services
12 12 (9.68%) User Acceptance Testing
12 12 (9.68%) Migration
12 12 (9.68%) Analytics
13 11 (8.87%) User Stories
13 11 (8.87%) Data Integration
13 11 (8.87%) Data Warehouse
13 11 (8.87%) SQL Server
13 11 (8.87%) SAP
13 11 (8.87%) ITIL
14 10 (8.06%) Billing
14 10 (8.06%) Business Analysis
14 10 (8.06%) Payment Gateway

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.23%) WebSphere
2 3 (2.42%) BizTalk Server
2 3 (2.42%) CMS
2 3 (2.42%) SAS
3 2 (1.61%) Confluence
3 2 (1.61%) MS Exchange
3 2 (1.61%) Oracle SOA Suite
3 2 (1.61%) SharePoint
4 1 (0.81%) Drupal
4 1 (0.81%) Elasticsearch
4 1 (0.81%) SharePoint Server
Applications
1 16 (12.90%) Microsoft Office
2 6 (4.84%) Microsoft Excel
3 2 (1.61%) Microsoft Project
4 1 (0.81%) Spreadsheet
Business Applications
1 24 (19.35%) Dynamics CRM
2 10 (8.06%) Payment Gateway
3 7 (5.65%) Unica
4 6 (4.84%) Adobe Campaign
5 4 (3.23%) SAP CRM
6 2 (1.61%) iTrent
6 2 (1.61%) Remedy ITSM
6 2 (1.61%) SAP HCM
7 1 (0.81%) assyst
7 1 (0.81%) Dynamics AX
7 1 (0.81%) NetSuite
7 1 (0.81%) Raiser's Edge
7 1 (0.81%) SAP Hybris
7 1 (0.81%) Unit4 Business World
Cloud Services
1 4 (3.23%) Dynamics 365
2 2 (1.61%) Boomi
2 2 (1.61%) CheetahMail
2 2 (1.61%) MailChimp
2 2 (1.61%) Salesforce Service Cloud
2 2 (1.61%) Silverpop
2 2 (1.61%) SuccessFactors
3 1 (0.81%) Amazon AWS
3 1 (0.81%) Force.com
3 1 (0.81%) Veeva
Communications & Networking
1 15 (12.10%) Internet
2 1 (0.81%) 802.11
2 1 (0.81%) Bluetooth
2 1 (0.81%) Broadband
2 1 (0.81%) DHCP
2 1 (0.81%) DNS
2 1 (0.81%) LAN
2 1 (0.81%) NFC
2 1 (0.81%) RFID
2 1 (0.81%) Skype
2 1 (0.81%) SMS
2 1 (0.81%) WAN
2 1 (0.81%) Wi-Fi
2 1 (0.81%) xDSL
Database & Business Intelligence
1 12 (9.68%) SQL Server Integration Services
2 11 (8.87%) Data Warehouse
2 11 (8.87%) SQL Server
3 7 (5.65%) Relational Database
4 6 (4.84%) RDBMS
4 6 (4.84%) SQL Server 2012
4 6 (4.84%) SQL Server Reporting Services
5 3 (2.42%) BusinessObjects
5 3 (2.42%) Crystal Reports
5 3 (2.42%) SQL Server Analysis Services
6 2 (1.61%) Blockchain
6 2 (1.61%) OLTP
6 2 (1.61%) SQL Server 2016
7 1 (0.81%) Enterprise Data Warehouse
7 1 (0.81%) GIS
7 1 (0.81%) Microsoft Analysis Services
7 1 (0.81%) OLAP
Development Applications
1 9 (7.26%) JIRA
2 3 (2.42%) Git (software)
3 2 (1.61%) Apache Ivy
3 2 (1.61%) Dreamweaver
3 2 (1.61%) Gradle
3 2 (1.61%) Jasmine
3 2 (1.61%) Karma Test Runner
3 2 (1.61%) Maven
3 2 (1.61%) Mocha
3 2 (1.61%) Protractor
4 1 (0.81%) PhpStorm
4 1 (0.81%) Visual Studio
General
1 19 (15.32%) Finance
2 17 (13.71%) Marketing
3 10 (8.06%) Billing
4 7 (5.65%) Banking
5 6 (4.84%) Retail
6 3 (2.42%) Legal
6 3 (2.42%) Telecoms
7 2 (1.61%) Advertising
7 2 (1.61%) Law
7 2 (1.61%) Retail Banking
8 1 (0.81%) Automotive
8 1 (0.81%) Electronics
8 1 (0.81%) Financial Institution
8 1 (0.81%) Games
8 1 (0.81%) Manufacturing
8 1 (0.81%) Pharmaceutical
Job Titles
1 25 (20.16%) Analyst
2 24 (19.35%) Developer
3 20 (16.13%) Project Manager
4 17 (13.71%) Business Analyst
5 11 (8.87%) CRM Manager
6 10 (8.06%) Architect
7 9 (7.26%) CRM Analyst
7 9 (7.26%) CRM Project Manager
8 8 (6.45%) Administrator
8 8 (6.45%) CRM Business Analyst
8 8 (6.45%) SQL Developer
8 8 (6.45%) Support Engineer
9 7 (5.65%) Technical Analyst
9 7 (5.65%) Technical Business Analyst
10 5 (4.03%) Consultant
10 5 (4.03%) Contracts Manager
10 5 (4.03%) Database Developer
10 5 (4.03%) Solutions Architect
10 5 (4.03%) SQL Database Developer
10 5 (4.03%) SQL Server Developer
Libraries, Frameworks & Software Standards
1 15 (12.10%) .NET
2 5 (4.03%) CSS
2 5 (4.03%) HTML
3 4 (3.23%) Middleware
4 3 (2.42%) CSS3
4 3 (2.42%) HTML5
4 3 (2.42%) Web Services
4 3 (2.42%) XML
5 2 (1.61%) AngularJS
5 2 (1.61%) ASP.NET
5 2 (1.61%) ASP.NET Web API
5 2 (1.61%) COM
5 2 (1.61%) Jest
5 2 (1.61%) KnockoutJS
5 2 (1.61%) LESS
5 2 (1.61%) React
5 2 (1.61%) REST
5 2 (1.61%) Sass
5 2 (1.61%) SOAP
5 2 (1.61%) XSLT
Miscellaneous
1 15 (12.10%) Analytical Skills
2 7 (5.65%) Management Information System
3 5 (4.03%) IVR
4 3 (2.42%) Client/Server
4 3 (2.42%) Mobile App
5 2 (1.61%) DataPower
5 2 (1.61%) Enterprise Software
5 2 (1.61%) Fintech
5 2 (1.61%) Virtual Team
6 1 (0.81%) Data Structures
6 1 (0.81%) iPhone
6 1 (0.81%) Marketing Technology
6 1 (0.81%) RIA
6 1 (0.81%) Social Media
6 1 (0.81%) Taxonomies
Operating Systems
1 6 (4.84%) Linux
2 5 (4.03%) Windows
3 3 (2.42%) Unix
4 2 (1.61%) Windows Server
5 1 (0.81%) Apple iOS
Processes & Methodologies
1 34 (27.42%) Agile Software Development
2 22 (17.74%) Project Management
2 22 (17.74%) Stakeholder Management
3 17 (13.71%) Business Intelligence
4 15 (12.10%) E-Commerce
5 12 (9.68%) Analytics
5 12 (9.68%) Migration
5 12 (9.68%) User Acceptance Testing
6 11 (8.87%) Data Integration
6 11 (8.87%) ITIL
6 11 (8.87%) User Stories
7 10 (8.06%) Business Analysis
8 9 (7.26%) Validation
8 9 (7.26%) Waterfall
9 8 (6.45%) Collaborative Working
9 8 (6.45%) Data Analytics
9 8 (6.45%) Scrum
10 7 (5.65%) Continuous Improvement
10 7 (5.65%) Data Migration
11 6 (4.84%) People Management
Programming Languages
1 32 (25.81%) SQL
2 16 (12.90%) Java
3 8 (6.45%) C#
4 5 (4.03%) JavaScript
5 4 (3.23%) PHP
5 4 (3.23%) T-SQL
6 3 (2.42%) C
7 2 (1.61%) Apex Code
7 2 (1.61%) PL/SQL
7 2 (1.61%) XAML
Qualifications
1 3 (2.42%) ITIL Certification
2 2 (1.61%) PMP
3 1 (0.81%) A+ Certification
3 1 (0.81%) Degree
3 1 (0.81%) MCITP
3 1 (0.81%) MCSE
3 1 (0.81%) Microsoft Certification
3 1 (0.81%) PRINCE2 Certification
3 1 (0.81%) SC Cleared
3 1 (0.81%) Security Cleared
Quality Assurance & Compliance
1 8 (6.45%) GDPR
2 7 (5.65%) QA
3 6 (4.84%) SLA
4 4 (3.23%) Data Quality
5 2 (1.61%) WCAG
6 1 (0.81%) GxP
System Software
1 2 (1.61%) Active Directory
Systems Management
1 2 (1.61%) WebSphere Cast Iron
Vendors
1 29 (23.39%) Microsoft
2 20 (16.13%) Salesforce.com
3 13 (10.48%) IBM
4 11 (8.87%) SAP
5 9 (7.26%) Oracle
6 8 (6.45%) Sun
7 7 (5.65%) Adobe
8 3 (2.42%) Pega
9 2 (1.61%) Alterian
9 2 (1.61%) BMC
9 2 (1.61%) Dell
9 2 (1.61%) Pardot
9 2 (1.61%) Remedy
9 2 (1.61%) Teradata
9 2 (1.61%) TIBCO
9 2 (1.61%) webMethods
10 1 (0.81%) hybris
10 1 (0.81%) RedGate
10 1 (0.81%) Tableau
10 1 (0.81%) Talend