The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 29 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England / East of England
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 34 28 42
Rank change year-on-year -6 +14  
Contract jobs citing CRM 122 129 104
As % of all contract IT jobs advertised in the East of England 5.69% 5.02% 3.81%
As % of the Processes & Methodologies category 6.75% 6.35% 4.88%
Number of daily rates quoted 80 99 58
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.18%  
90% offered a daily rate of more than £300 £324 £288
10% offered a daily rate of more than £527 £525 £698
UK excluding London median daily rate £403 £400 £400
% change year-on-year +0.68% -  
Number of hourly rates quoted 4 2 1
Median hourly rate £30.00 £12.50 £11.00
Median hourly rate % change year-on-year +140.00% +13.63%  
UK excluding London median hourly rate £35.00 £16.00 £18.00
% change year-on-year +118.75% -11.11%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East of England
Contract job vacancies with a requirement for process and methodology skills 1807 2031 2131
As % of all contract IT job vacancies advertised in the East of England 84.24% 78.97% 78.06%
Number of daily rates quoted 1097 1204 1197
Median daily rate £430 £425 £400
Median daily rate % change year-on-year +1.17% +6.25%  
90% offered a daily rate of more than £270 £300 £250
10% offered a daily rate of more than £563 £550 £550
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 116 118 163
Median hourly rate £37.00 £27.50 £32.50
Median hourly rate % change year-on-year +34.54% -15.38%  
90% offered a hourly rate of more than £15.86 £15.00 £12.00
10% offered a hourly rate of more than £51.00 £50.00 £42.50
UK excluding London median hourly rate £37.00 £36.00 £30.50
% change year-on-year +2.77% +18.03%  

CRM
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the East of England

CRM
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the East of England.

Contractor daily rate trend for CRM in the East of England

CRM
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing CRM in the East of England over the 3 months to 29 April 2017.

Contractor daily rate histogram for CRM in the East of England

CRM
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the East of England.

Contractor hourly rate trend for CRM in the East of England

CRM
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing CRM in the East of England over the 3 months to 29 April 2017.

Contractor hourly rate histogram for CRM in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +6 34 £388 -11.42% 7
Bedfordshire +11 32 £475 -9.52% 5
Essex +15 27 £330 -12.00% 11
Hertfordshire -7 15 £525 +31.25% 14
Suffolk -5 10 £450 +2.85% 1
Norfolk -6 3 £363 +11.53% 1
CRM
England

For the 6 months to 29 April 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for CRM.

1 74 (32.89%) SQL
2 66 (29.33%) Finance
3 65 (28.89%) Dynamics CRM
4 60 (26.67%) Microsoft
5 54 (24.00%) Analytics
6 51 (22.67%) Oracle
7 48 (21.33%) Java
7 48 (21.33%) Windows
8 45 (20.00%) Marketing
9 44 (19.56%) JavaScript
10 43 (19.11%) SharePoint
11 41 (18.22%) Stakeholder Management
12 38 (16.89%) HTML
13 36 (16.00%) SAP
14 32 (14.22%) BizTalk Server
14 32 (14.22%) Unica
15 31 (13.78%) B2C
15 31 (13.78%) Retail
16 30 (13.33%) E-Commerce
16 30 (13.33%) PHP
17 29 (12.89%) Microsoft Azure
18 28 (12.44%) Agile Software Development
19 27 (12.00%) Hadoop
20 26 (11.56%) Adobe
20 26 (11.56%) XML
20 26 (11.56%) IBM
21 24 (10.67%) Project Management
21 24 (10.67%) JSON
22 23 (10.22%) Business Analysis
22 23 (10.22%) ITIL

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (19.11%) SharePoint
2 32 (14.22%) BizTalk Server
3 20 (8.89%) IIS
4 11 (4.89%) CMS
5 10 (4.44%) Skype for Business
6 6 (2.67%) WebSphere
7 3 (1.33%) SAS
8 2 (0.89%) Confluence
9 1 (0.44%) Adobe Experience Manager
9 1 (0.44%) MS Exchange
9 1 (0.44%) Oracle Service Bus
9 1 (0.44%) SharePoint 2010
Applications
1 21 (9.33%) Microsoft Office
2 5 (2.22%) Microsoft Excel
3 4 (1.78%) Microsoft PowerPoint
4 3 (1.33%) MS Visio
5 2 (0.89%) Adobe Illustrator
5 2 (0.89%) ImageReady
5 2 (0.89%) Photoshop
6 1 (0.44%) Camtasia
6 1 (0.44%) Microsoft Project
Business Applications
1 65 (28.89%) Dynamics CRM
2 32 (14.22%) Unica
3 21 (9.33%) Adobe Campaign
4 7 (3.11%) Payment Gateway
4 7 (3.11%) SAP CRM
4 7 (3.11%) SAP ERP
5 6 (2.67%) SAP Hybris
6 5 (2.22%) SAP HCM
7 2 (0.89%) Salesforce.com CRM
8 1 (0.44%) Dynamics AX
8 1 (0.44%) NetSuite
8 1 (0.44%) SAP Business One
Cloud Services
1 29 (12.89%) Microsoft Azure
2 20 (8.89%) Office 365
3 10 (4.44%) Adobe Analytics
3 10 (4.44%) Yammer
4 6 (2.67%) Silverpop
5 5 (2.22%) Boomi
5 5 (2.22%) SaaS
5 5 (2.22%) SuccessFactors
5 5 (2.22%) Veeva
6 4 (1.78%) Oracle CX
6 4 (1.78%) PaaS
7 2 (0.89%) Amazon AWS
7 2 (0.89%) GitHub
8 1 (0.44%) Azure Active Directory
8 1 (0.44%) Dynamics 365
8 1 (0.44%) IBM Cloud
Communications & Networking
1 22 (9.78%) DNS
2 4 (1.78%) Internet
3 3 (1.33%) DWDM
3 3 (1.33%) Ethernet
3 3 (1.33%) VoIP
3 3 (1.33%) Wi-Fi
4 2 (0.89%) SMS
5 1 (0.44%) HTTP
5 1 (0.44%) HTTPS
Database & Business Intelligence
1 27 (12.00%) Hadoop
2 16 (7.11%) BusinessObjects
3 15 (6.67%) SQL Server
4 14 (6.22%) DB2
5 8 (3.56%) Big Data
6 2 (0.89%) Data Warehouse
6 2 (0.89%) Looker
6 2 (0.89%) Power BI
6 2 (0.89%) QlikView
6 2 (0.89%) SQL Server Reporting Services
6 2 (0.89%) Star Schema
7 1 (0.44%) Oracle Reports
7 1 (0.44%) Relational Database
7 1 (0.44%) SQL Server 2012
7 1 (0.44%) SQL Server Integration Services
Development Applications
1 5 (2.22%) JIRA
2 3 (1.33%) Team Foundation Server
3 2 (0.89%) Dreamweaver
4 1 (0.44%) Atlassian Bamboo
4 1 (0.44%) Jenkins
4 1 (0.44%) JUnit
4 1 (0.44%) MorphX
4 1 (0.44%) Rational Rose
4 1 (0.44%) Visual Studio
4 1 (0.44%) Xcode
General
1 66 (29.33%) Finance
2 45 (20.00%) Marketing
3 31 (13.78%) Retail
4 10 (4.44%) Automotive
5 9 (4.00%) Telecoms
6 7 (3.11%) Manufacturing
7 5 (2.22%) Billing
8 4 (1.78%) Pharmaceutical
9 3 (1.33%) Legal
10 2 (0.89%) Banking
11 1 (0.44%) Advertising
11 1 (0.44%) Back Office
11 1 (0.44%) Dutch Language
11 1 (0.44%) French Language
11 1 (0.44%) General Ledger
11 1 (0.44%) German Language
11 1 (0.44%) Local Government
Job Titles
1 47 (20.89%) Developer
2 40 (17.78%) Analyst
3 35 (15.56%) Project Manager
4 30 (13.33%) Business Analyst
5 27 (12.00%) CRM Developer
6 24 (10.67%) Consultant
7 23 (10.22%) Architect
8 22 (9.78%) Solutions Architect
9 16 (7.11%) CRM Manager
10 15 (6.67%) CRM Consultant
11 13 (5.78%) CRM Analyst
11 13 (5.78%) CRM Project Manager
11 13 (5.78%) Data Business Analyst
11 13 (5.78%) E-Commerce Architect
11 13 (5.78%) E-Commerce Solution Architect
12 12 (5.33%) CRM Business Analyst
13 11 (4.89%) Data Insight Analyst
13 11 (4.89%) Insight Analyst
13 11 (4.89%) Insight Data Analyst
14 10 (4.44%) Operations Engineer
Libraries, Frameworks & Software Standards
1 38 (16.89%) HTML
2 26 (11.56%) XML
3 24 (10.67%) JSON
4 23 (10.22%) CSS
5 18 (8.00%) Web Services
6 16 (7.11%) .NET
7 10 (4.44%) COM
8 8 (3.56%) Silverlight
9 6 (2.67%) EJB
9 6 (2.67%) Java EE
9 6 (2.67%) JDBC
9 6 (2.67%) JMS
9 6 (2.67%) JPA
9 6 (2.67%) Servlets
10 5 (2.22%) IBM Integration Bus
10 5 (2.22%) RESTful
10 5 (2.22%) XSLT
11 4 (1.78%) WebSphere MQ
12 3 (1.33%) ASP.NET
13 2 (0.89%) Flash
Miscellaneous
1 17 (7.56%) Mainframe
2 16 (7.11%) Mobile App
3 15 (6.67%) PMI
4 10 (4.44%) Management Information System
5 8 (3.56%) Data Structures
6 7 (3.11%) User Experience
7 5 (2.22%) DataPower
7 5 (2.22%) e-Learning
7 5 (2.22%) Video Editing
8 4 (1.78%) Analytical Skills
8 4 (1.78%) Social Media
9 2 (0.89%) Greenfield Project
10 1 (0.44%) Animation
10 1 (0.44%) Data Centre
10 1 (0.44%) Enterprise Software
10 1 (0.44%) iPhone
10 1 (0.44%) Reference Data
Operating Systems
1 48 (21.33%) Windows
2 21 (9.33%) Unix
3 20 (8.89%) Windows 7
3 20 (8.89%) Windows Server 2003
4 12 (5.33%) Windows Vista
5 2 (0.89%) Windows Server
6 1 (0.44%) Apple iOS
Processes & Methodologies
1 54 (24.00%) Analytics
2 41 (18.22%) Stakeholder Management
3 31 (13.78%) B2C
4 30 (13.33%) E-Commerce
5 28 (12.44%) Agile Software Development
6 24 (10.67%) Project Management
7 23 (10.22%) Business Analysis
7 23 (10.22%) ITIL
8 18 (8.00%) Customer Analytics
8 18 (8.00%) Data Analytics
9 17 (7.56%) Data Analysis
9 17 (7.56%) Risk Management
10 14 (6.22%) Programme Management
10 14 (6.22%) Use Case
11 13 (5.78%) Business Intelligence
11 13 (5.78%) ERP
12 12 (5.33%) Case Management
12 12 (5.33%) Data Management
12 12 (5.33%) Document Management
13 11 (4.89%) Mathematics
Programming Languages
1 74 (32.89%) SQL
2 48 (21.33%) Java
3 44 (19.56%) JavaScript
4 30 (13.33%) PHP
5 16 (7.11%) C#
6 2 (0.89%) Apex Code
7 1 (0.44%) Apple Swift
7 1 (0.44%) C
7 1 (0.44%) C++
7 1 (0.44%) Objective-C
7 1 (0.44%) PowerShell
7 1 (0.44%) T-SQL
Qualifications
1 17 (7.56%) Degree
2 16 (7.11%) PMI Certification
3 6 (2.67%) PRINCE2 Practitioner
4 4 (1.78%) BPSS Clearance
4 4 (1.78%) PMP
5 3 (1.33%) CISA
5 3 (1.33%) CISM
5 3 (1.33%) CISSP
6 1 (0.44%) Security Cleared
Quality Assurance & Compliance
1 13 (5.78%) SLA
2 5 (2.22%) Disclosure Scotland
3 4 (1.78%) QA
4 3 (1.33%) ISO/IEC 27001
System Software
1 20 (8.89%) Virtual Desktop
1 20 (8.89%) VMware ESX
1 20 (8.89%) VMware Infrastructure
2 2 (0.89%) Active Directory
Systems Management
1 8 (3.56%) MOM
2 5 (2.22%) WebSphere Cast Iron
Vendors
1 60 (26.67%) Microsoft
2 51 (22.67%) Oracle
3 36 (16.00%) SAP
4 26 (11.56%) Adobe
4 26 (11.56%) IBM
5 21 (9.33%) Salesforce.com
6 20 (8.89%) Avaya
6 20 (8.89%) Epicor
6 20 (8.89%) VMware
7 11 (4.89%) hybris
8 10 (4.44%) Infor
9 8 (3.56%) CA Agile Central
10 6 (2.67%) Pega
11 5 (2.22%) Dell
11 5 (2.22%) Nokia
12 3 (1.33%) Ciena
12 3 (1.33%) Huawei
12 3 (1.33%) Nokia Networks
13 2 (0.89%) Sun
13 2 (0.89%) Tableau
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