Period
to 15 October 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > East of England
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 80 96 34
Rank change year-on-year +16 -62 +16
Contract jobs citing CRM 155 118 228
As % of all contract IT jobs advertised in the East of England 3.05% 2.36% 4.69%
As % of the Processes & Methodologies category 3.58% 2.78% 5.64%
Number of daily rates quoted 113 71 170
East of England median daily rate £425 £420 £423
Median daily rate % change year-on-year +1.19% -0.59% +5.63%
10th Percentile £311 £311 £237
90th Percentile £588 £580 £550
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +3.03%
Number of hourly rates quoted 0 3 8
East of England median hourly rate - £22.00 £45.25
Median hourly rate % change year-on-year - -51.38% +120.73%
England median hourly rate £20.04 £30.75 £21.00
% change year-on-year -34.84% +46.43% -5.32%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4,327 4,252 4,040
As % of all contract IT jobs advertised in the East of England 85.04% 85.09% 83.13%
Number of daily rates quoted 2,526 2,443 2,302
East of England median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25% +3.90%
10th Percentile £244 £250 £220
90th Percentile £588 £575 £550
England median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +3.03%
Number of hourly rates quoted 244 266 326
East of England median hourly rate £17.50 £31.50 £26.94
Median hourly rate % change year-on-year -44.44% +16.94% +5.64%
10th Percentile £11.18 £12.00 £13.50
90th Percentile £48.75 £49.75 £46.88
England median hourly rate £21.00 £25.00 £22.50
% change year-on-year -16.01% +11.11% +3.45%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the East of England.

Contractor daily rate trend for CRM in the East of England

CRM
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing CRM in the East of England over the 6 months to 15 October 2018.

Contractor daily rate histogram for CRM in the East of England

CRM
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the East of England.

Contractor hourly rate trend for CRM in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +36 60 £375 -9.09% 22
Bedfordshire +9 36 £450 +7.14% 12
Hertfordshire +5 35 £425 +6.25% 23
Essex +1 21 £403 -19.50% 8
Suffolk -24 3 £600 +42.86% 7
Norfolk +11 2 £475 +11.76% 7
CRM
England

For the 6 months to 15 October 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for CRM.

1 62 (40.00%) Microsoft
1 62 (40.00%) Dynamics CRM
2 47 (30.32%) Agile Software Development
3 39 (25.16%) Dynamics 365
4 32 (20.65%) HTML
4 32 (20.65%) CSS
5 29 (18.71%) Marketing
6 25 (16.13%) Finance
6 25 (16.13%) ERP
7 24 (15.48%) C#
7 24 (15.48%) JavaScript
8 22 (14.19%) SQL
9 21 (13.55%) Analytical Skills
10 20 (12.90%) Project Management
11 19 (12.26%) User Acceptance Testing
12 17 (10.97%) Business Intelligence
12 17 (10.97%) Retail
12 17 (10.97%) HTML5
13 16 (10.32%) CSS3
13 16 (10.32%) QA
13 16 (10.32%) Microsoft Certification
13 16 (10.32%) SAP
13 16 (10.32%) Stakeholder Management
14 14 (9.03%) Oracle
14 14 (9.03%) Salesforce.com
14 14 (9.03%) JIRA
14 14 (9.03%) Microsoft Azure
14 14 (9.03%) Problem-Solving
15 13 (8.39%) GDPR
15 13 (8.39%) Analytics

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.16%) SharePoint
2 4 (2.58%) BizTalk Server
2 4 (2.58%) Confluence
3 3 (1.94%) Apache Spark
3 3 (1.94%) IIS
3 3 (1.94%) Mule
4 2 (1.29%) CMS
4 2 (1.29%) Oracle Workflow
5 1 (0.65%) Elasticsearch
5 1 (0.65%) Oracle SOA Suite
Applications
1 8 (5.16%) Microsoft Office
1 8 (5.16%) Microsoft Project
2 5 (3.23%) Microsoft Excel
3 4 (2.58%) Microsoft PowerPoint
3 4 (2.58%) MS Visio
4 3 (1.94%) Adobe Illustrator
4 3 (1.94%) ImageReady
4 3 (1.94%) Photoshop
5 1 (0.65%) Adobe Creative Suite
5 1 (0.65%) Windchill
Business Applications
1 62 (40.00%) Dynamics CRM
2 10 (6.45%) NetSuite
3 6 (3.87%) Dynamics AX
4 5 (3.23%) SAP CRM
5 4 (2.58%) Salesforce.com CRM
6 2 (1.29%) Primavera
6 2 (1.29%) SAP ERP
6 2 (1.29%) SAP EWM
6 2 (1.29%) SAP GRC
6 2 (1.29%) SAP HR
6 2 (1.29%) SAP PP
6 2 (1.29%) SAP R/3
7 1 (0.65%) BigMachines
7 1 (0.65%) SAP Hybris
7 1 (0.65%) Scribe Insight
Cloud Services
1 39 (25.16%) Dynamics 365
2 14 (9.03%) Microsoft Azure
3 10 (6.45%) SaaS
4 9 (5.81%) Amazon AWS
5 7 (4.52%) Azure Active Directory
5 7 (4.52%) Office 365
6 3 (1.94%) Amazon EC2
6 3 (1.94%) Amazon EMR
6 3 (1.94%) Amazon Kinesis
7 2 (1.29%) IaaS
7 2 (1.29%) OneDrive
7 2 (1.29%) PaaS
7 2 (1.29%) Silverpop
7 2 (1.29%) SuccessFactors
7 2 (1.29%) Yammer
8 1 (0.65%) Force.com
8 1 (0.65%) Google Analytics
Communications & Networking
1 9 (5.81%) Internet
2 7 (4.52%) SMS
3 2 (1.29%) Intranet
Database & Business Intelligence
1 11 (7.10%) Big Data
1 11 (7.10%) Data Warehouse
2 8 (5.16%) SQL Server
3 7 (4.52%) SQL Server Reporting Services
4 6 (3.87%) Relational Database
4 6 (3.87%) SQL Server Integration Services
5 5 (3.23%) BusinessObjects
5 5 (3.23%) Hadoop
6 4 (2.58%) RDBMS
7 3 (1.94%) Amazon Athena
7 3 (1.94%) Amazon RDS
7 3 (1.94%) Amazon Redshift
7 3 (1.94%) MySQL
8 2 (1.29%) Power BI
8 2 (1.29%) SAP BW
8 2 (1.29%) SQL Server Analysis Services
9 1 (0.65%) MS Access
9 1 (0.65%) Oracle Database
9 1 (0.65%) SQL Server 2014
9 1 (0.65%) SQL Server 2016
Development Applications
1 14 (9.03%) JIRA
2 8 (5.16%) Visual Studio Team System
3 3 (1.94%) Dreamweaver
4 1 (0.65%) Eclipse
4 1 (0.65%) Git (software)
4 1 (0.65%) Subversion
4 1 (0.65%) Team Foundation Server
4 1 (0.65%) VersionOne
General
1 29 (18.71%) Marketing
2 25 (16.13%) Finance
3 17 (10.97%) Retail
4 3 (1.94%) Back Office
5 2 (1.29%) General Ledger
5 2 (1.29%) Law
5 2 (1.29%) Local Government
6 1 (0.65%) Electronics
6 1 (0.65%) Manufacturing
6 1 (0.65%) Telecoms
Job Titles
1 41 (26.45%) Analyst
2 30 (19.35%) Developer
3 22 (14.19%) Business Analyst
4 21 (13.55%) CRM Developer
5 20 (12.90%) Architect
5 20 (12.90%) Microsoft Developer
6 19 (12.26%) Dynamics CRM Developer
6 19 (12.26%) Project Manager
7 17 (10.97%) Consultant
8 13 (8.39%) Solutions Architect
9 12 (7.74%) CRM Analyst
10 11 (7.10%) CRM Consultant
10 11 (7.10%) Dynamics CRM Consultant
11 10 (6.45%) Microsoft Consultant
11 10 (6.45%) Microsoft CRM Consultant
12 9 (5.81%) Data Analyst
13 8 (5.16%) CRM Manager
14 7 (4.52%) CRM Business Analyst
14 7 (4.52%) CRM Project Manager
14 7 (4.52%) Functional Consultant
Libraries, Frameworks & Software Standards
1 32 (20.65%) CSS
1 32 (20.65%) HTML
2 17 (10.97%) HTML5
3 16 (10.32%) CSS3
4 13 (8.39%) .NET
5 11 (7.10%) Web Services
6 10 (6.45%) RESTful
7 7 (4.52%) Middleware
8 6 (3.87%) AngularJS
9 5 (3.23%) jQuery
9 5 (3.23%) XML
10 4 (2.58%) ASP.NET
11 3 (1.94%) Flash
11 3 (1.94%) J2EE
12 2 (1.29%) IDoc
13 1 (0.65%) Apache Avro
13 1 (0.65%) JMS
13 1 (0.65%) Servlets
13 1 (0.65%) SOAP
13 1 (0.65%) Visualforce
Miscellaneous
1 21 (13.55%) Analytical Skills
2 9 (5.81%) Enterprise Software
3 5 (3.23%) Management Information System
3 5 (3.23%) Mobile App
4 4 (2.58%) Self-Motivation
5 3 (1.94%) User Experience
6 2 (1.29%) Greenfield Project
6 2 (1.29%) Virtual Team
7 1 (0.65%) Client/Server
7 1 (0.65%) Computer Science
7 1 (0.65%) Data Structures
7 1 (0.65%) Digital Media
7 1 (0.65%) PMI
7 1 (0.65%) Social Media
Operating Systems
1 9 (5.81%) Windows
2 6 (3.87%) Windows Vista
2 6 (3.87%) Windows XP
3 4 (2.58%) Linux
4 3 (1.94%) Windows 10
Processes & Methodologies
1 47 (30.32%) Agile Software Development
2 25 (16.13%) ERP
3 20 (12.90%) Project Management
4 19 (12.26%) User Acceptance Testing
5 17 (10.97%) Business Intelligence
6 16 (10.32%) Stakeholder Management
7 14 (9.03%) Problem-Solving
8 13 (8.39%) Analytics
8 13 (8.39%) Use Case
9 12 (7.74%) Migration
9 12 (7.74%) User Stories
10 11 (7.10%) Data Migration
10 11 (7.10%) PRINCE2
10 11 (7.10%) Test Scripting
11 10 (6.45%) Scrum
11 10 (6.45%) TOGAF
11 10 (6.45%) Unit Testing
12 9 (5.81%) Change Management
12 9 (5.81%) E-Commerce
12 9 (5.81%) Workflow
Programming Languages
1 24 (15.48%) C#
1 24 (15.48%) JavaScript
2 22 (14.19%) SQL
3 8 (5.16%) Java
4 3 (1.94%) C++
4 3 (1.94%) Python
4 3 (1.94%) VB
5 2 (1.29%) ABAP
5 2 (1.29%) PL/SQL
6 1 (0.65%) Apex Code
6 1 (0.65%) SOQL
6 1 (0.65%) VBA
Qualifications
1 16 (10.32%) Microsoft Certification
2 9 (5.81%) Degree
3 4 (2.58%) TOGAF Certification
4 3 (1.94%) PMI Certification
5 2 (1.29%) PMP
6 1 (0.65%) BPSS Clearance
6 1 (0.65%) ITIL Certification
6 1 (0.65%) MAPM
6 1 (0.65%) Master's Degree
6 1 (0.65%) MBA
6 1 (0.65%) MCSA
6 1 (0.65%) MCSE
Quality Assurance & Compliance
1 16 (10.32%) QA
2 13 (8.39%) GDPR
3 4 (2.58%) Data Quality
3 4 (2.58%) PCI DSS
3 4 (2.58%) PMO
4 3 (1.94%) WCAG
5 1 (0.65%) SLA
System Software
1 7 (4.52%) Active Directory
2 1 (0.65%) HDFS
Systems Management
1 4 (2.58%) Single Sign-On
2 3 (1.94%) HP Quality Center
2 3 (1.94%) Microsoft Intune
3 1 (0.65%) SCCM
Vendors
1 62 (40.00%) Microsoft
2 16 (10.32%) SAP
3 14 (9.03%) Oracle
3 14 (9.03%) Salesforce.com
4 5 (3.23%) IBM
4 5 (3.23%) Marketo
5 4 (2.58%) MuleSoft
6 3 (1.94%) Avaya
6 3 (1.94%) Splunk
7 2 (1.29%) Atlassian
7 2 (1.29%) Google
8 1 (0.65%) Adobe
8 1 (0.65%) BT
8 1 (0.65%) hybris
8 1 (0.65%) JDA
8 1 (0.65%) Lumesse
8 1 (0.65%) Omniture
8 1 (0.65%) Tableau
8 1 (0.65%) Thycotic
8 1 (0.65%) TIBCO