Customer Experience Jobs in the East of England

1 to 25 of 1,080 Customer Experience Jobs in the East of England

Business Solutions Architect

Southend-on-Sea, England, United Kingdom
Ventrica
Lead Innovation And Transform Customer Experience With Digital Solutions. Are you a business solutions architect with a passion for designing cutting-edge solutions, harnessing digital transformation? Do you thrive on crafting scalable, innovative solutions that elevate the customer experience within customer management operations and solve … broader operating model design , working closely with both internal teams and Clients to ensure success. You’ll lead discovery workshops that include understanding key customer journeys and supporting processes, validate technical approaches, and create business solutions that highlight the power and value of digital products. If you’re ready … Excellent Communication Skills: You’re skilled at presenting complex solutions in a clear and engaging way, whether in technical documentation or high-level presentations. CX Technology Understanding: You have a solid understanding of customer experience (CX) technologies, CX strategies and how digital solutions fit within broader business systems More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Ipswich, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, ipswich col-narrow-left Client: OpenText Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Chelmsford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, chelmsford col-narrow-left Client: OpenText Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Stevenage, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, stevenage col-narrow-left Client: OpenText Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Norwich, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, norwich col-narrow-left Client: OpenText Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Cambridge, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, cambridge col-narrow-left Client: OpenText Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Colchester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, colchester col-narrow-left Client: OpenText Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 04.06.2025 Expiry Date: 19.07.2025 … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Peterborough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, peterborough col-narrow-left Client: OpenText Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Basildon, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, basildon col-narrow-left Client: OpenText Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Bedford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, bedford col-narrow-left Client: OpenText Location: bedford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Luton, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, luton, bedfordshire col-narrow-left Client: OpenText Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 06.06.2025 Expiry … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Watford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, watford, hertfordshire col-narrow-left Client: OpenText Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

Hemel Hempstead, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Account Executive - Digital Experience/Customer Experience Management, hemel hempstead col-narrow-left Client: OpenText Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry … track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external More ❯
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Head of Product Proposition and Experience

Hatfield, England, United Kingdom
Hybrid / WFH Options
Ocado Retail
Head of Product Proposition and Experience Join to apply for the Head of Product Proposition and Experience role at Ocado Retail Head of Product Proposition and Experience 2 weeks ago Be among the first 25 applicants Join to apply for the Head of Product Proposition and Experience role at Ocado Retail Get AI-powered advice on this job and more exclusive features. Head Of Product Proposition And Experience Contract type: Permanent Location: Hatfield (Blended working – 3 days in the office) Level: Head of Department About Us Our mission is to deliver joy in every shop … We’re also the brains behind Zoom by Ocado , our same-day grocery delivery service. About The Team And The Role Accountable for overall customer experience of our site, analysing data and market to identify areas of focus and improvement, driving implementation of change to enhance the overall More ❯
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Customer Experience Account Manager

Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
Customer Experience Account Manager Location: Hemel Hempstead Salary: £26,000 - £33,500 + Bonus Hours: Monday Friday, 9am 5.30pm We are recruiting for candidates with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the … customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer retention is as impressive More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IGH Customer Manager

Ipswich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title/Req Number: IGH Customer Manager Base Location: London, Bristol, Leeds, Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG IGH Customer function is a cornerstone of our business. Operating from … stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … applying sector knowledge and technology solutions to deliver the best outcomes and get it right first time. Why Join KPMG as an IGH Customer Manager? We recognize that individuals have particular needs and that one size doesn’t fit all in how, when, and where you work. That’s More ❯
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Customer Operations Manager

Cambridge, England, United Kingdom
Hybrid / WFH Options
TidalSense
device) diagnostic test for COPD which uses the company’s unique, patented, sensor technology embedded in the N-Tidal device. We are seeking a Customer Operations Manager with strong operational and project management skills to manage the customer management lifecycle through customer procurement, onboarding, delivery, issue management … and diverse team environment, and who is also committed to our mission to revolutionise respiratory medicine. Job Purpose To coordinate all activities relating to customer management including customer procurement, onboarding, distribution and asset management, compliance, support and offboarding. Key Duties & Responsibilities Project managing the customer onboarding process … to internal SLAs, including: account setup hardware allocations customer training site assessments; and proactively communicating with customers on order status Supporting with demand forecasting for hardware Working with supply chain to hit the On Time In Full (OTIF) and customer lead time KPI targets. This includes inventory management More ❯
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IGH Customer Manager

Watford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IGH Customer Manager, Watford, Hertfordshire col-narrow-left Client: KPMG UK Location: Watford, Hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Job … Title/Req Number: IGH Customer Manager Base Location: London, Bristol, Leeds, Manchester plus a network of 20 offices nationwide: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG IGH Customer function is a cornerstone of our business. Operating from London, Bristol, Leeds, and Manchester, we do work that … stood beside the institutions and businesses that make the UK what it is. By encompassing a wide range of disciplines across areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organizations More ❯
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IGH Customer Manager

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title/Req Number: IGH Customer Manager Base Location: London, Bristol, Leeds, Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG IGH Customer function is a cornerstone of our business. Operating from … stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organizations … applying sector knowledge and technology solutions to deliver the best outcomes and get it right first time. Why Join KPMG as an IGH Customer Manager? We recognize that individuals have particular needs and that one size doesn’t fit all in how, when, and where you work. That’s More ❯
Posted:

IGH Customer Manager

Basildon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title/Req Number: IGH Customer Manager Base Location: London, Bristol, Leeds, Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG IGH Customer function is a cornerstone of our business. Operating from … stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we immerse ourselves in our clients' organizations … applying sector knowledge and technology solutions to deliver optimal outcomes and ensure first-time right delivery. Why Join KPMG as an IGH Customer Manager? We recognize individual needs and believe in flexible working options. We offer our colleagues training, development, and a stimulating environment to help achieve career ambitions. More ❯
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Customer Support Operations Manager

Watford, England, United Kingdom
Moorepay Limited
About the role The Customer Support Operations Manager will be responsible for the operational delivery of our customer support in the UK. This role will manage our support teams and will proactively deliver a customer focussed and highly effective operation in a multichannel support environment . This … role will also be responsible for the post-sale customer relationship for each premium support service tier which includes customer onboarding and periodic service reviews. You will have the ability to cultivate a continuous improvement culture, focussing on quality measures and technical specialist knowledge, to ensure a consistent … delivery, workforce forecasting and shift management. This will be achieved by bringing people together to ensure operational readiness for product releases and upgrades, that Customer Support delivery standards are defined and measured, and during incidents, major and minor, that your team act as the voice of Support operations and More ❯
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CUSTOMER ONBOARDING ANALYST

Norwich, England, United Kingdom
NielsenIQ
Company Description CUSTOMER ONBOARDING ANALYST Brandbank team - Norwich, UK Brandbank (a NielsenIQ company) is one of the world’s largest providers of trusted digital product content for eCommerce sites, mobile shopping apps and virtual merchandising applications. With 20 years of experience in eCommerce content, Brandbank maximizes the impact … suppliers. We create high-quality content that fuels eCommerce success for our customers while creating a rich online shopping experience. ABOUT THIS JOB The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank … and Etilize solutions. The Customer Success Analysts are a vital, customer-facing component of NIQ Brandbank, working with our key customers often face-to-face. Their primary goal is to build strong, long-term relationships with our customers by proactively addressing their needs and helping them maximize the More ❯
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Account Manager – Telematics Software

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯
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Account Manager – Telematics Software

Bedford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯
Posted:

Account Manager – Telematics Software

Ipswich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯
Posted:
Customer Experience
the East of England
10th Percentile
£28,313
25th Percentile
£31,125
Median
£32,500
75th Percentile
£41,875
90th Percentile
£75,000