1 to 25 of 34 Customer Experience Jobs in the East of England

DIGITAL EXPERIENCE PARTNER/DIGITAL MARKETING SPECIALIST Up to £50 ,000 + Excellent Staff Bens including 35 Days Holiday/Strong Company Pension & Life Assurance/Private Healthcare including Dental , Physio, Eye Tests/Buy & Sell Additional Annual Leave Hybrid/2 Days Onsite/3 Days Work … your workload End-to-End. This dynamic role will require you to use your passion for Digital Technology, your Drive to Deliver an Excellent Customer Experience, and your thirst for knowledge to Proactively Seek & Deliver Digital Solutions that Improves Services & Processes. The Ideal Candidate will have Exceptional Attention ...

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa ...

looking for a Digital Senior Project Manager to lead the end-to-end delivery of digital products and initiatives within a fast-paced, customer-focused environment. This role is best suited to someone who has delivered digital products or platforms from concept through to launch and continuous improvement , working … digital delivery , Agile ways of working , and cross-functional product-focused teams . Key Responsibilities Lead the delivery of digital products, platforms, or customer-facing initiatives from discovery through to launch and live delivery Work closely with product managers, designers, developers, marketing teams, and business stakeholders to ensure smooth ...

ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period … conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience ...

team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks: Support your customer base by managing and exceeding expectations. Identify and create opportunities that benefit your customers. Making … sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate. Handle both incoming and outgoing customer sales and service calls. Create and manage various cases through CRM. Work through your call alerts, and check for signs ...

Payment Platform solution for a global client base. This individual will use their Production Engineering knowledge to guide the team in advancing the experience of our clients in the post code development activities and interactions. The successful candidate will help to raise the bar on both our response … critical issues and build out a proactive mindset in the team to constantly improve our service offering. The successful candidate will also have significant experience in the ITIL methodology. They will have extensive experience in vendor management and have faced off to senior stakeholders both internally to their ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

Product Manager | B2C Digital Marketplace | £60k | Cambridgeshire (hybrid, 2 days) We are looking for an eager, hands-on Product Manager to evolve a customer-facing marketplace within a fast-growing business operating in the utilities space. The Product Manager will take ownership of key products across web, mobile … devices, delivering features to improve customer experience and drive conversion. Location: Cambridgeshire (hybrid) Salary Package: £60k Sponsorship: Not applicable As a Product Manager, you will work cross-functionally to optimise product features across a digital platform connecting customers and suppliers. The Product Manager will: Own and deliver ...

Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee … customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales ...

Combinator and have offices in NYC, Boston, Richmond, and London. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Location: London (local candidates only) Position Type: Contractor Compensation: £35,000 - £50,000 OTE (including … bonus) + additional commission opportunities Company: US-based startup (cybersecurity & compliance) About the Role We're hiring a Customer Success Manager/Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success ...

including bonus) + additional commission opportunities Company: US-based startup (cybersecurity & compliance) About the Role We're hiring a Customer Success Manager/Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer … accounts through upsells and renewals. This role is ideal for someone early in their career who is interested in sales, startups, and building commercial experience quickly. What You'll Do Own relationships with a portfolio of customers from onboarding through renewal Act as the primary point of contact ...

third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision of end user computing services, hardware … support key business operations. Who you are It’s your unique ingredients we’re interested in: An experienced Service Management professional, with strong working experience within complex operational environments. Able to work flexibly and adaptably within a maturing and transforming environment and apply practical experience of managing technology ...

agile manner, close to your customers and in a key position to learn about a range of products. Salary : Circa £64,000 depending on experience Dynamic (hybrid) working : 5 days per week on-site due to workload classification Security Clearance : British Citizen or a Dual UK national with British … making the platform reliable, resilient, and easier for the rest of the engineering team to build on. The work you'll do directly affects customer experience, engineering velocity, and overall product health. What we're looking for from you: Previous Software Engineering Experience Prior experience with ...

leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial … digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation ...

will be the person who ensures everything behind that door runs with accuracy, confidence and pace. Your work directly improves the customer experience, supports our growth strategy, and frees up the Sales Director to focus on high value opportunities. The right person in this role becomes a force … follow through to conversion Support the Sales Director with proposals, tenders, forecasting, and pipeline visibility Liaise with Technical Teams to coordinate delivery, scoping and customer updates Maintain supplier relationships and raise purchase orders Keep CRM data immaculate no loose ends Support sales initiatives and occasional marketing activity Drive continuous ...

global leader in retail automotive technology, providing solutions from our large suite of products in pursuit of creating efficiencies, best-in-class customer experience and sales empowerment for our Automaker and Dealership clients. Our team get to build, implement and support some of the coolest products … Accountable for all aspects of requirements testing to ensure minimal production UAT defects are realised, and completing analysis of the results, tying back to customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing ...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong ...

Digital Business Analyst – Bury St Edmunds Web/App experience Hybrid working – Twice per week onsite FTC – 12 Months A Digital Business Analyst is sought by a prominent client located in the Bury St Edmunds. The successful candidate will play a pivotal role in shaping and defining the client … requirements and translating them into innovative solutions. Collaboration with stakeholders is essential for designing effective processes and delivering digital products that improve the overall customer experience. Key skills and responsibilities, Previous Business Analysis experience Web/App experience System integration experience Ecommerce background Customer facing ...

code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools. Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with … emphasis on customer satisfaction and relationship management. Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with the security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout ...

activation-while ensuring high-quality service delivery across IT, telecoms, and cyber security solutions. You will act as the key link between sales, engineering, customer experience, and finance teams, ensuring projects are delivered efficiently, on time, and to a high standard. Key Responsibilities Provisioning & Project Delivery … manage provisioning across all customer projects Coordinate internal teams to ensure smooth handovers and delivery Plan resources and equipment to support project timelines Track progress, risks, and dependencies across multiple workstreams Maintain accurate project updates within CRM systems Support pre-sales processes and installation readiness Operational Coordination Manage hardware ...

requiring strong technical expertise, exceptional attention to detail, and commercial awareness. You will be responsible for designing, maintaining, and optimising HubSpot across Marketing, Sales, Customer Experience, and Finance, ensuring data integrity, automation accuracy, and reliable insight at leadership level. You will own CRM architecture, including pipelines, lifecycle stages … delivering training, enforcing best practices, and continuously improving the platform as the business scales. This role is suited to a HubSpot specialist with demonstrable experience operating in a fast-growth or scale-up environment. You should be highly analytical, process-driven, and confident in translating complex business requirements into ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...