1 to 25 of 50 Customer Experience Jobs in the East of England

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

Customer Success Manager Location: Hemel Hempstead Salary: £26,000 - £28,000 + Bonus Hours: Monday Friday, 9am 5.30pm We are recruiting for candidates with a customer success or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be part of the team … that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support … your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate Handle both incoming and outgoing customer sales and service calls Create and manage cases in Dynamics More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with More ❯

Customer Support Executive Location: Hatfield Job Type: Full-time My client is looking for a Customer Support Executive to join their dynamic Customer Support team, where you will play a crucial role in providing first-class technical support to their customers. This position is ideal for someone passionate about enhancing customer experience and maintaining the … as required, following all remote fault diagnosis options explored. Assist the credit control team by working with end users that require after-sales support but have overdue balances. Maintain Customer related Master logs and ensure all cases are processed within the appropriate timeframe across internal/external/distributor Support teams. Log, investigate and report on all customer … cases for trends and potential issues, investigate where required and produce internal reporting and preventative suggested actions. Collaborate with the Product Lab team to provide technical guidance to the Customer Support team. Obtain, develop, retain and provide company responses to customers' escalated issues. Access expert advice and information from company staff, including engineers and suppliers, for additional diagnostics or More ❯

Hybrid - you must be prepared to come into our Cambridge office twice per week on average. Travel to customer sites in UK, Europe, and worldwide will be expected. You must have the right to work in the UK. Blackdot Solutions makes investigations software. Our product, Videris, is a leading solution that transforms the way organisations collect, analyse and visualise … sophisticated and demanding customers to join our fast-paced, dynamic team. You'll be working in a team of friendly, driven product and salesprofessionals with a wide range of experience and interests. About the role As part of our Customer Success team, you'll play a vital role in ensuring that our customers have an excellent experience … of customers, helping them to maximise their use of Videris. You'll work closely with customers to understand their investigative workflows, helping them translate goals into tangible outcomes. The Customer Success Manager is a part of the commercial team, and you will be responsible for managing the end-to-end relationship, including the renewal of your accounts, identifying, progressing More ❯

Job Title: Service Delivery Manager Location: Brentwood, Essex Salary: £40,000 £45,000 per annum (depending on experience) Reporting to: Operations Director About the Role We are a people-first, service-led facilities management business delivering mechanical, electrical, and building fabric maintenance to clients across the UK. Combining national capability with the responsiveness and personal touch of a boutique … consistent understanding of processes and standards. Support management and renewal of company accreditations (e.g. ISO 9001, ISO 14001, ISO 45001, SafeContractor, etc.). Identify and implement improvements to efficiency, customer experience, and operational delivery. Skills & Experience Required Essential: Proven experience in Facilities Management, ideally in a service delivery, operations, or helpdesk leadership role. Strong understanding of … M&E maintenance processes, compliance, and FM service delivery. Demonstrable experience managing or developing a helpdesk or planning team. Excellent organisational and communication skills with the ability to prioritise and delegate effectively. Proficient with CAFM systems, Excel, and Microsoft Office applications. Analytical and detail-oriented, with strong reporting and data interpretation skills. Calm under pressure and able to manage More ❯

based) Salary: £25,000 - £30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where … across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with … Windows OS, Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to £30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. More ❯

Overview Customer Analytics Manager, Watford Offices - Hybrid - UK up to 75K Salary DOE We're partnering with a well established and renowned retail organisation that puts the customer at the heart of every decision. They're investing heavily in data, and this role sits at the centre of that journey. As the Customer Analytics Manager, you'll … lead, upskill and inspire a small team of analysts and own the delivery of projects that directly shape customer strategy and business performance. You'll translate complex data into insight that drives real world impact, influencing senior stakeholders through creative storytelling and actionable insight. This organisation is proud to have a Customer First ethos and your role is … pivotal in ensuring business critical decision making is aligned to positive customer journey outcomes. You will be central to shaping product launches whilst helping to maximise ROI on existing marketing campaigns. Responsibilities Lead and mentor a growing team, setting high standards and building capability. Own analytics projects end to end, applying advanced techniques to improve customer experience More ❯

position and this time it's a hybrid role that will give you exposure to both sides of the coin in their data team. We're recruiting for a Customer Data Administrator to join this company in Hemel Hempstead, working in a role where you'd be working with various departments and playing quite an integral part in making … sure that the day-to-day operations of the business are moving along smoothly. In this role you'd be supporting on both digital customer enquiries and also heavily involved in their CRM operations, making this the ideal role for someone customer focussed with good people skills, who is interested in a techy, data and admin involved role. … weekly, every Friday. We are recruiting immediately for this role and looking to get someone started in this role asap. What to expect day to day? Maintain and update customer records on SAP Support with CRM onboarding, training and implementation Preparation of reports, dashboards, KPI info etc. Live-chat and web-chat management and administration on the e-commerce More ❯

re committed to shaping living for the better. As Business Development Manager - Consumables & Accessories (CA West), you will play a pivotal role in driving profitable growth and enhancing the customer experience across our aftermarket offering. You'll collaborate with cross-functional teams and key stakeholders to ensure our Consumables & Accessories portfolio is optimised, relevant, and aligned with our … that unlock growth opportunities within the CA West region. Working closely with ERT/KRT account managers and managing selected B2B customers directly, you'll identify performance gaps, support customer conversations, and ensure our offer meets evolving market needs. You'll also collaborate with the Product Line Manager to ensure the right range and pricing framework is in place … and B2B customers, using insights and feedback to identify growth opportunities and shape market strategies that support our business goals. Ensure the Consumables & Accessories portfolio is competitive and meets customer needs, while collaborating with central teams to develop pricing strategies that support sustainable and profitable growth. Monitor sales performance and forecast demand, identifying and optimising low-value accounts to More ❯

shop floor interactions to engaging in large classroom style learning & events Take ownership of your territory, managing your time effectively to visit all stores and events frequently Reporting on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment Identify new opportunities to increase brand awareness and merchandising of HP’s products in stores/… online ARE YOU OUR PERFECT PARTNER? You're someone who demonstrates a customer centric approach, ideally with experience in either retail, technology, customer service, or area management. You're experienced in communicating with and influencing a variety of stakeholders. You're confident in demonstrating to large groups of people, with strong presentation skills. You're comfortable with … a full UK driving license is required You're motivated to develop a career in technology, with a passion to learn and develop your skills and knowledge. You are customer centric, striving to exceed expectations WHAT YOU CAN EXPECT FROM US Competitive Salary: £32,000 Per Annum + 10% Bonus + Company Car Company Sick Pay + Life Assurance More ❯

highly motivated Business Development Coordinator to join our Sales team. In this role, you will be responsible for supporting the sales team with day-to-day sales administration and customer service duties. Your main responsibilities will include: Ensuring the full handover of leads to quotes and won quotes to order progression with our operations team. Assisting the sales team … and follow-up process on all quotes and business proposals. Promoting a Sales mentality in the business, advocating up and cross selling Joining & Assisting on Project kick off meetings Experience and Skills : To be successful in the role, you should have: Computer literacy, especially in Microsoft Office (Word, Excel, PowerPoint and Outlook) Previous experience working in a team … The ideal candidate for this position should possess: Consistency and methodical approach to work Willingness to listen, learn and improve Understanding of sales principles and ability to deliver excellent customer experience Attention to detail and high degree of professionalism Problem-solving skills and a good sense of humour What do we expect from you Positive attitude Excellent t More ❯

highly motivated Business Development Coordinator to join our Sales team. In this role, you will be responsible for supporting the sales team with day-to-day sales administration and customer service duties. Your main responsibilities will include: Ensuring the full handover of leads to quotes and won quotes to order progression with our operations team. Assisting the sales team … and follow-up process on all quotes and business proposals. Promoting a Sales mentality in the business, advocating up and cross selling Joining & Assisting on Project kick off meetings Experience and Skills : To be successful in the role, you should have: Computer literacy, especially in Microsoft Office (Word, Excel, PowerPoint and Outlook) Previous experience working in a team … The ideal candidate for this position should possess : Consistency and methodical approach to work Willingness to listen, learn and improve Understanding of sales principles and ability to deliver excellent customer experience Attention to detail and high degree of professionalism Problem-solving skills What do we expect from you Positive attitude Excellent t elephone ma nner Good sense of More ❯

Management Office (PMO). The PMO function is being designed currently, and is something that will require ongoing build, nurture, inspiration, and effort for the purpose of creating great customer experiences from our brilliantly managed projects. The Project Management Officers role at Total IT is to: Build and promote a framework for project excellence within the PMO Engage with … date, clients are always informed, 3 rd parties are informed and booked onto site when required . Build and develop ways of working to create and nurture a great customer, colleague and Total IT business experience from our PMO Responsibilities Project and Resource Planning Sales to delivery handover. Develop with the delivery teams Project and Resourcing Plans to … and Quality Control Ensure the statement of work is agreed by both parties before work commences . Review and add to CRM the Work Acceptance Form collected from the Customer when each Project or Milestone is complete by our Project Managers and PMO Coordinators . Spot check quality control at various stages throughout the project lifecycle. Project Office Design More ❯

the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Role: SDE II Duration: 6 Months Location: Welwyn Garden City (2-3 Days in Office) Rate: £700 inside umbrella Are you … technical skills to the next level? Our client is seeking a talented Software Development Engineer II (SDE II) to join their dynamic team! If you're passionate about enhancing customer experiences through innovative technology, this is the opportunity for you! Role Summary: As an SDE II, you will be at the forefront of technical configuration and optimization for Adobe … Experience Platform (AEP) and Adobe Journey Optimizer (AJO). This pivotal role supports marketing, product, and IT teams in designing, testing, and maintaining customer journeys while ensuring platform stability and performance. Note that campaign setup and management are handled by our dedicated Marketing Production and Targeting teams. Key Responsibilities: Platform Administration & Configuration: - Administer and configure AEP and AJO More ❯

office, Cambridge, United Kingdom Infomedia are the global leader in retail automotive technology, providing solutions from our large suite of products in pursuit of creating efficiencies, best-in-class customer experience and sales empowerment for our Automaker and Dealership clients. Our team get to build, implement and support some of the coolest products on the market, using the … drive value and innovative solutions. Accountable for all aspects of requirements testing to ensure minimal production UAT defects are realised, and completing analysis of the results, tying back to customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing, culminating … with implementation checkout and post-implementation support. What you’ll bring Strong ability to analyse and break complex problems into manageable parts Minimum 7 years BA experience - no graduatesplease Exposure to Data Analytics product development Strong written and verbal communication skills; strong ability to articulate complex situations and information clearly Ability to communicate and work effectively with technical resources More ❯

are looking for a highly motivated and creative Digital Design Apprentice to join our growing team. This is an exciting opportunity for a designer to gain hands-on industry experience while studying towards a BA (Hons) Digital Design Integrated Degree Apprenticeship at Middlesex University. Role You’ll work alongside our Marketing and Sales team, contributing to real projects and … and ensure files and assets are managed and stored correctly. Adhere to global brand standards in local execution and support local activation of global assets and campaigns. Gain practical experience in typography, layout, image editing, rendering and motion graphics. Requirements: Some experience in Graphic/Hybrid/Digital Design and the ability to produce and amend graphics with … a passion for creativity. Experience or passion for coffee or food & beverage is beneficial. A highly organised and detail-oriented individual, experience of project management or coordination is desirable. Self-motivated and ambitious individual. Looking to grow Marketing career and not be afraid to take on new challenges. Desire to learn is critical for this role. Eligible to More ❯

and drive measurable improvements in conversion rates. This pivotal role will be responsible for designing and executing A/B and multivariate testing strategies, using insights to enhance user experience and maximise commercial performance. As the analytics expert within the digital team, you'll build and maintain robust tracking infrastructure via Google Tag Manager and harness the power of … monitor conversion and engagement metrics at a granular level, identifying opportunities and sharing trends through clear, impactful dashboards and reports. Key Responsibilities Core CRO Activities Champion best-practice digital customer experience on our websites and apps Devise and deliver a continuous A/B and multivariate testing programme in ABTasty to improve conversion rates and revenue, including: Simple … design, content and functional aspects; optimise the full digital user journey, including discover browse and search, landing pages, product details and our booking engine, as well as future guest experience platforms Test offers, propositions and promotions to inform future commercial plans, including personalisation opportunities where appropriate Identify, and work with content teams to deliver, improvements to enable self-service More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

that spans every business area. You'll lead on systems and applications, IT infrastructure, cyber security, and operations. We're modernising our IT landscape, transforming how we work, enhancing customer experience, and driving efficiencies through emerging technologies. You'll be at the forefront, overseeing critical IT transformation projects and managing both Capital and Revenue budgets. About the Role … You'll lead a customer-focused IT and Digital team, driving performance, service development, and continuous improvement. Working with the Assistant Director - IT/Digital and Transformation, you'll shape and deliver the Digital Strategy as a key driver of organisational change. As a strategic advisor, you'll guide stakeholders on cost-effective IT use, champion innovation, and ensure … and automation. Strong internal and external partnerships will ensure alignment with council policies and legal obligations. About You You'll have a relevant degree or professional qualification (or equivalent experience), with strong knowledge of digital technologies, trends, and their practical application. You'll bring proven experience in public sector IT and digital service delivery, budget and supplier management More ❯