Customer Experience Jobs in Hertfordshire

Customer Experience (CX)
East of England > Hertfordshire

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 95 93 61
Rank change year-on-year -2 -32 +24
Permanent jobs citing Customer Experience 18 47 102
As % of all permanent jobs advertised in Hertfordshire 0.92% 2.45% 4.99%
As % of the Processes & Methodologies category 1.13% 2.59% 5.35%
Number of salaries quoted 16 10 13
10th Percentile £21,563 £26,000 £33,500
25th Percentile £31,198 £27,063 £42,500
Median annual salary (50th Percentile) £57,500 £39,000 £57,500
Median % change year-on-year +47.44% -32.17% -13.53%
75th Percentile £62,500 £40,500 £85,000
90th Percentile £81,250 £51,050 -
East of England median annual salary £52,500 £42,000 £50,000
% change year-on-year +25.00% -16.00% +11.11%

All Process and Methodology Skills
Hertfordshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,590 1,814 1,907
As % of all permanent jobs advertised in Hertfordshire 81.12% 94.58% 93.34%
Number of salaries quoted 1,250 777 877
10th Percentile £25,809 £30,688 £26,150
25th Percentile £36,375 £42,500 £37,500
Median annual salary (50th Percentile) £54,000 £57,500 £55,000
Median % change year-on-year -6.09% +4.55% +4.76%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £82,500 £76,250
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Customer Experience
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Experience in Hertfordshire

Customer Experience
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Customer Experience in Hertfordshire.

Salary trend for Customer Experience in Hertfordshire

Customer Experience
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Experience in Hertfordshire over the 6 months to 29 April 2024.

Salary histogram for Customer Experience in Hertfordshire

Customer Experience
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Hertfordshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stevenage -4 4 £60,000 - 4
Hatfield +13 3 £77,500 - 1
Royston - 3 £31,198 -
Watford +21 2 - - 4
Waltham Cross - 2 £15,000 -
Hemel Hempstead -26 1 £60,000 +53.85%
Bishop's Stortford - 1 £50,000 -
Borehamwood - 1 £28,250 -
Customer Experience
East of England

Customer Experience
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.11%) Microsoft Office
Cloud Services
1 2 (11.11%) Google Workspace
1 2 (11.11%) Microsoft 365
2 1 (5.56%) AWS
2 1 (5.56%) Azure
2 1 (5.56%) Azure Sentinel
2 1 (5.56%) Cloud Computing
2 1 (5.56%) IaaS
2 1 (5.56%) Miro
2 1 (5.56%) PaaS
2 1 (5.56%) SaaS
Database & Business Intelligence
1 2 (11.11%) Data Warehouse
2 1 (5.56%) Amazon QuickSight
2 1 (5.56%) Tableau
Development Applications
1 1 (5.56%) JIRA
General
1 6 (33.33%) Finance
2 5 (27.78%) Analytical Skills
2 5 (27.78%) Retail
3 4 (22.22%) Social Skills
4 1 (5.56%) Legal
4 1 (5.56%) Marketing
Job Titles
1 5 (27.78%) Analyst
2 4 (22.22%) Senior
2 4 (22.22%) Senior Systems Engineer
2 4 (22.22%) Systems Engineer
3 3 (16.67%) Logistics Analyst
4 2 (11.11%) Administrator
4 2 (11.11%) Data Administrator
4 2 (11.11%) Information Analyst
4 2 (11.11%) IT Analyst
4 2 (11.11%) Programme Analyst
5 1 (5.56%) Customer Experience Manager
5 1 (5.56%) Product Manager
5 1 (5.56%) SIEM Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML
Miscellaneous
1 4 (22.22%) Robotics
2 3 (16.67%) Analytical Mindset
2 3 (16.67%) Driving Licence
3 2 (11.11%) Self-Motivation
Processes & Methodologies
1 7 (38.89%) Customer Service
2 6 (33.33%) Problem-Solving
3 5 (27.78%) Analytics
4 3 (16.67%) Agile
4 3 (16.67%) Continuous Improvement
4 3 (16.67%) Data Visualisation
4 3 (16.67%) E-Commerce
4 3 (16.67%) Logistics
4 3 (16.67%) Open Source
4 3 (16.67%) Visualisation
5 2 (11.11%) ERP
5 2 (11.11%) Information Security
5 2 (11.11%) Mathematics
5 2 (11.11%) Mobile Development
5 2 (11.11%) Test Automation
6 1 (5.56%) Acceptance Criteria
6 1 (5.56%) Contract Management
6 1 (5.56%) Cyber Threat Intelligence
6 1 (5.56%) Malware Analysis
6 1 (5.56%) Threat Intelligence
Programming Languages
1 5 (27.78%) Python
2 3 (16.67%) SQL
Qualifications
1 8 (44.44%) Degree
2 4 (22.22%) Master's Degree
3 1 (5.56%) CISSP
3 1 (5.56%) ISSEP
Quality Assurance & Compliance
1 1 (5.56%) SLA
Systems Management
1 1 (5.56%) QRadar
Vendors
1 2 (11.11%) Google
2 1 (5.56%) Salesforce
2 1 (5.56%) Splunk