Customer Engagement Contracts in Hounslow

Customer Engagement
West London > Hounslow

The table below provides summary statistics for contract job vacancies advertised in Hounslow requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 16 - 28
Rank change year-on-year - - -
Contract jobs citing Customer Engagement 2 0 1
As % of all contract jobs advertised in Hounslow 2.94% - 0.62%
As % of the Processes & Methodologies category 3.13% - 0.64%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
West London median daily rate - £800 -
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile £27.50 - £18.00
Median hourly rate £30.00 - £19.00
75th Percentile £32.50 - £20.00
90th Percentile - - -
West London median hourly rate £30.00 £44.00 £19.00
% change year-on-year -31.82% +131.58% -

All Process and Methodology Skills
Hounslow

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Hounslow.

Contract vacancies with a requirement for process or methodology skills 64 123 156
As % of all contract IT jobs advertised in Hounslow 94.12% 96.09% 96.30%
Number of daily rates quoted 37 84 65
10th Percentile £253 £179 £350
25th Percentile £375 £270 £430
Median daily rate (50th Percentile) £400 £411 £525
Median % change year-on-year -2.74% -21.67% +2.44%
75th Percentile £450 £546 £596
90th Percentile £547 £593 £670
West London median daily rate £400 £475 £550
% change year-on-year -15.79% -13.64% +7.84%
Number of hourly rates quoted 4 4 41
10th Percentile £20.94 £52.38 £35.50
25th Percentile £25.16 £54.06 £56.25
Median hourly rate £41.00 £60.00 £65.00
Median % change year-on-year -31.67% -7.69% +202.33%
75th Percentile £54.75 £65.50 £75.00
90th Percentile £59.70 £66.40 £85.00
West London median hourly rate £22.27 £30.16 £64.00
% change year-on-year -26.16% -52.88% +176.58%

Customer Engagement
Job Vacancy Trend in Hounslow

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Hounslow.

Job vacancy trend for Customer Engagement in Hounslow

Customer Engagement
Contractor Daily Rate Trend in Hounslow

3-month moving average daily rate quoted in jobs citing Customer Engagement in Hounslow.

Daily rate trend for Customer Engagement in Hounslow

Customer Engagement
Contract Job Locations in Hounslow

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Hounslow region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Brentford - 1 - -
Feltham - 1 - - 3
Customer Engagement
West London

Customer Engagement
Co-occurring Skills and Capabilities in Hounslow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 1 (50.00%) JIRA
General
1 1 (50.00%) Legal
1 1 (50.00%) Telecoms
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Business Analyst
1 1 (50.00%) Delivery Manager
1 1 (50.00%) SC Cleared Business Analyst
1 1 (50.00%) Service Delivery Manager
1 1 (50.00%) Service Manager
1 1 (50.00%) Technical Analyst
1 1 (50.00%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 1 (50.00%) JSON
1 1 (50.00%) XML
Processes & Methodologies
1 2 (100.00%) Continuous Improvement
2 1 (50.00%) Agile
2 1 (50.00%) API Development
2 1 (50.00%) Business Analysis
2 1 (50.00%) Cost-Benefit Analysis
2 1 (50.00%) Customer Service
2 1 (50.00%) Epics
2 1 (50.00%) Impact Analysis
2 1 (50.00%) ITIL
2 1 (50.00%) ITSM
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
2 1 (50.00%) User Stories
2 1 (50.00%) Waterfall
Qualifications
1 1 (50.00%) DV Cleared
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
Vendors
1 1 (50.00%) ServiceNow