Period
to 21 July 2018

The following table provides summary statistics for contract job vacancies advertised in Hounslow with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
West London > Hounslow
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 35 25 28
Rank change year-on-year -10 +3 +4
Contract jobs citing Service Delivery 6 6 8
As % of all contract IT jobs advertised in Hounslow 1.86% 2.87% 2.49%
As % of the Processes & Methodologies category 2.08% 3.47% 2.80%
Number of daily rates quoted 4 3 6
Hounslow median daily rate £213 £385 £332
Median daily rate % change year-on-year -44.81% +15.96% -19.52%
10th Percentile £200 £250 £250
90th Percentile £404 £403 £509
West London median daily rate £375 £333 £420
% change year-on-year +12.78% -20.83% +5.00%
Number of hourly rates quoted 0 0 0
Hounslow median hourly rate - - -
West London median hourly rate £19.87 £17.19 -
% change year-on-year +15.61% - -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hounslow with a requirement for process or methodology skills.

All Process and Methodology Skills
Hounslow
Contract vacancies with a requirement for process or methodology skills 288 173 286
As % of all contract IT jobs advertised in Hounslow 89.16% 82.78% 89.10%
Number of daily rates quoted 208 78 179
Hounslow median daily rate £475 £405 £430
Median daily rate % change year-on-year +17.21% -5.76% +6.17%
10th Percentile £250 £218 £263
90th Percentile £577 £538 £573
West London median daily rate £475 £425 £420
% change year-on-year +11.76% +1.19% +5.00%
Number of hourly rates quoted 13 6 9
Hounslow median hourly rate £30.00 £28.75 £22.50
Median hourly rate % change year-on-year +4.35% +27.78% +25.00%
10th Percentile £11.60 £12.62 £15.28
90th Percentile £44.15 £115.63 £52.00
West London median hourly rate £37.50 £35.00 £17.75
% change year-on-year +7.14% +97.18% -6.58%

Service Delivery
Job Vacancy Trend in Hounslow

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hounslow.

Job vacancy trend for Service Delivery in Hounslow

Service Delivery
Contractor Daily Rate Trend in Hounslow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hounslow.

Contractor daily rate trend for Service Delivery in Hounslow

Service Delivery
Contractor Daily Rate Histogram in Hounslow

The daily rate distribution of IT jobs citing Service Delivery in Hounslow over the 6 months to 21 July 2018.

Contractor daily rate histogram for Service Delivery in Hounslow

Service Delivery
Contract Job Locations in Hounslow

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hounslow region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Feltham - 5 £200 -
Brentford -4 1 £450 +16.88% 2
Service Delivery
West London

For the 6 months to 21 July 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hounslow region with a requirement for Service Delivery.

1 4 (66.67%) ITIL
1 4 (66.67%) Root Cause Analysis
2 3 (50.00%) Telecoms
2 3 (50.00%) Finance
2 3 (50.00%) Stakeholder Management
3 2 (33.33%) CCNP
3 2 (33.33%) Cisco Certification
3 2 (33.33%) Incident Management
4 1 (16.67%) Service Management
4 1 (16.67%) SAP
4 1 (16.67%) Banking
4 1 (16.67%) Telesales
4 1 (16.67%) VPLS
4 1 (16.67%) Degree
4 1 (16.67%) Mathematics
4 1 (16.67%) Product Management
4 1 (16.67%) Customer Engagement
4 1 (16.67%) ITIL V3
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Stakeholder and Relationship Management
4 1 (16.67%) Virtual Team
4 1 (16.67%) Service Delivery Management
4 1 (16.67%) Decision-Making
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Salesforce.com
4 1 (16.67%) MPLS
4 1 (16.67%) Pharmaceutical
4 1 (16.67%) Microsoft Excel
4 1 (16.67%) ERP
4 1 (16.67%) VPN

Service Delivery
Co-occurring IT Skills in Hounslow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Excel
Communications & Networking
1 1 (16.67%) MPLS
1 1 (16.67%) VPLS
1 1 (16.67%) VPN
General
1 3 (50.00%) Finance
1 3 (50.00%) Telecoms
2 1 (16.67%) Banking
2 1 (16.67%) Pharmaceutical
Job Titles
1 2 (33.33%) Delivery Manager
1 2 (33.33%) Network Engineer
1 2 (33.33%) Service Manager
1 2 (33.33%) Services Delivery Manager
2 1 (16.67%) IT Manager
2 1 (16.67%) IT Support
2 1 (16.67%) IT Support Manager
2 1 (16.67%) Network Support
2 1 (16.67%) Network Support Engineer
2 1 (16.67%) Relationships Manager
2 1 (16.67%) Sales Manager
2 1 (16.67%) Sales Support
2 1 (16.67%) Sales Support Manager
2 1 (16.67%) Service Relationship Manager
2 1 (16.67%) Support Engineer
2 1 (16.67%) Support Manager
2 1 (16.67%) Technical Manager
2 1 (16.67%) Technical Service Delivery Manager
2 1 (16.67%) Technical Services Manager
Miscellaneous
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Virtual Team
Processes & Methodologies
1 4 (66.67%) ITIL
1 4 (66.67%) Root Cause Analysis
2 3 (50.00%) Stakeholder Management
3 2 (33.33%) Incident Management
4 1 (16.67%) Customer Engagement
4 1 (16.67%) Decision-Making
4 1 (16.67%) ERP
4 1 (16.67%) ITIL V3
4 1 (16.67%) Mathematics
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Product Management
4 1 (16.67%) Service Delivery Management
4 1 (16.67%) Service Management
4 1 (16.67%) Stakeholder and Relationship Management
4 1 (16.67%) Telesales
Qualifications
1 2 (33.33%) CCNP
1 2 (33.33%) Cisco Certification
2 1 (16.67%) Degree
Quality Assurance & Compliance
1 1 (16.67%) SLA
Vendors
1 1 (16.67%) Cisco
1 1 (16.67%) Salesforce.com
1 1 (16.67%) SAP